How to use contactless payments on all Public Transport in The Netherlands
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- Опубліковано 17 чер 2024
- This video explains using contactless payment on all Dutch transit. This includes the metro and tram in Amsterdam and Rotterdam, domestic NS train travel, local bus transport, etc. You can use it on all forms of public transportation, nationwide.
This video shows traveling and paying with an Apple Watch smartwatch. But it works the same with your iPhone, Android Smartphone or bank card. Apple Pay, Google Pay and many types of debitcard and creditcard are supported.
Contents:
00:00 Intro
00:30 Plan your trip
00:59 Train & metro
02:01 Tram & bus
02:53 Costs & invoice
03:23 Points of attention
05:16 Outro
Useful links:
- Official OVpay website: www.ovpay.nl
- Supported cards: www.ovpay.nl/en/how-it-works
- Get your travel invoice: reisoverzicht.ovpay.nl
- Official NS website: www.ns.nl
- Stations with multiple carriers: www.ns.nl/en/travel-informati...
Notes:
• Using a bank card, all journeys of the previous day will be summed up, and shown as one bank transfer. Using Google / Apple pay, each journey will be immediately shown as individual transaction.
• For the trams in Utrecht, you have to check in and out on the platform, not in the vehicle.
• The mentioned supplement is only required for the so-called "intercity direct" between Schiphol and Rotterdam. All other intercities and all other routes have no supplement. Some outdated prices have been blurred in the video; see NS travel advice for actual prices.
• If your card is not supported, there is a fallback option: you can always buy a separate ticket. Also using non-contactless foreign debit or creditcards (with PIN). Use the ticket machine at each station or ask the tram conductor. However, this is comes with a surcharge, e.g. €1 extra for a train ticket.
Thanks to the subtitle translators:
- Luisella Premoli (Italian)
- Tijmen Holleman (French)
- Daniel Khokhlovych (Ukrainian)
- Evelyn Jimeno Martinez & Delia González Pavón (Spanish)
Notice: the mentioned supplement is only required for the so-called "intercity direct" between Schiphol and Rotterdam. All other intercities and all other routes have no supplement :)
👍🇳🇱 Well done, we have a small hotel and I forward your video to all our guests who want to travel with the Dutch public transport.
My wife and I hope to travel to the Netherlands within the next 12-18 months and this information is clear, precise and thorough and is the best video I have found on this topic. Congratulations and thank you.
I was in the Netherlands a few days ago and this system is perfect. Thank you Netherlands. By the way, people are very kind, pleasant and relaxed.
Thank you for this video! Way better than buying a ticket at a kiosk. I'll sure use contactless payment during my visit to The Netherlands next month.
Excellent and clear video, looks like a great system - look forward to using it later this month. I love how contactless is spreading to public transport around the world!
Thank you very much. It's particularly useful to know you have to touch in and touch out on buses/ trams - that's not how it works in London, so helpful to have that clarification.
i love how organized and clear this video is, thank you!!!
We are sure can use this information on our trip to Amsterdam in this April. Great and clear information. Thanks!
Very helpfully. The best video about this subject. Thank you!!
thanks, man. Don't know why the OV website doesn't have a real life video like this
they don't have it, becuase, they hope you do it wrong and they can ripp you off with additional fees.
have die OV Chipkaart but I think it is a ripp off, too. They charge every single ride. So it is more expansive when I have to go 2 station by bus and then 2 station by metro, then going just 4 stations by metro. I don't think that is fair. I know no other western country where it works that way.
The other unfair thing is, that every ride gets charged. In London for example, when you take more rides at one day, it only charges as long, as the maximum ammount for a day ticket is reached. In the Netherlands it keeps charging, even if you pay much more then for a 24 hour ticket. So I don't see the benefit of this card anymore. So I can buy every single ticket and pay the same. All other major Cities like London, who do such a card make it cheaper to travel with this. But in the netherlands it costs the same or is more expansive.
Useful and informative
Thanks a lot! Saved me some headaches
Very helpful and detailed. Thank you!
I was still not sure if it was already working in trams and buses, thanks for letting me know!
Thanks a lot! I just got to Amsterdam and I read trying to figure this out.
Very useful - thank you
:)
thank you. I'm going to have a tour by train and it's very uefull.
Very helpful info 👍
Contsctless payments in public transport are great. I Czech republic we have at at least 5 years and it is vety comfortable
Great vid
Vielen Dank für die einfache Erklärung
Holy shit this is VERY convenient for tourists
Bedankt, heel erg handig inderdaad!
Thanks.....🌹🌹🌹
For the trams in Utrecht do have check in and out on the platforms, not in the vehicle.
Thanks for the addition, good point! Hereby noted in the text in the description.
Really good video, the only thing to note is that there are some tramlines that have the card reader on the platform instead of in the tram like in Utrecht
Thanks for the addition! Noted in the description :)
,az
Hi! Great vid btw 👍🏼
We are planning to visit Rotterdam, The Hague and then Amsterdam next month and just wondered if we just use our contactless cards to pay for the train journeys between the cities too or is it better to buy those tickets in advance separately on apps such as Trainline? Are train tickets cheaper bought in advance or it's the same if we buy them on the day?
Hi, thanks!
These trains have fixed prices and no seat reservation, so no need to buy tickets in advance.
E-tickets (either bought before or on the day itself) and journeys made with contactless all have the same price, so it’s mainly a matter of personal preference.
If you buy e-tickets then I suggest you buy them at www.ns.nl, or the NS app. That guarantees the best price.
Great Video! Thanks for uploading this! Planning a visit to Amsterdam next month. So just want to be sure that I can travel on all trams, buses, metro and inter-city trains all over the Netherlands with my contactless visa card alone or apple wallet? There's no longer need to buy train tickets in advance but just enter/ exit the stations with my visa card? And there is no need for those APPs like NS, 9292, Glimble unless for checking the schedules? If that's the case, that should save me a whole lot of trouble in preparing for my trip!!! Thank you!
Hi, thanks and yes, you are correct! The answer to _all_ of your mentioned questions is fully *yes*. For all details, also see the official website at www.ovpay.nl/en/how-it-works
thanks! your video has been a great help!
Hello, great video, thank you. Does the contactless payment allow you to take advantage of the discount offered on the NS Train website for advance purchases for travel on certain hours? If yes, how can one go about doing that using the contactless method?
Thanks! That "ns deal" as they call it is currently only available as e-ticket... but it's only a pilot project at the moment, so maybe they'll change it in the future!
For now, the contactless method only applies to full-tariff journeys on every modality out there. Off-peak discounts on the train usually only apply to daytickets bought at a machine (and possibly also online, don't know as we hardly use it as locals). There's a nice catch though, that unfortunately has drawbacks because of the distance you need to travel: if you travel with a group (2 people or more) you can get a group-ticket (online only) provided that you only TRAVEL during off-peak hours (tapping in before the peak starts and ending your journey during the peak is thus NOT allowed, like is allowed with other off-peak products) It can save you a great deal of money (to put it into perspective: a group I encountered a few months ago needed to go from Schiphol to Groningen. A single journey costs 28,40 (2023) per person, 29,40 at the machine as they punish you for using it. The off-peak group ticket however got all three of them to Groningen for just 34 euro IN TOTAL.
Thanks for the video.
I am travelling to Amsterdam today and was stressng out a bit with the OVPay and GVB. From what I see in the viedeo I do not even need a special card, I can just use my bank card, right? Only need to remember to check out.
Thanks.
Hi, you’re welcome, and 100% correct what you say! See a list of supported bank cards at: ovpay.nl/en/how-it-works. Enjoy your stay!
Hello and thanks for the useful info. If I understood correctly in case the passenger wants to travel first-class they will need to get a ticket or am I wrong? Thanks again
Hi Louis, you’re welcome! Yes, that is correct. Maybe they’ll change it in the future, but for now you have to buy a separate ticket for 1st class travel.
I suggest to buy this ticket online at NS.nl or in the NS app, since that’s €1 cheaper than buying it at the stations.
At stations with gates, you can use the QR code of your e-ticket to open the gates. On smaller stations with only poles, you don’t have to check in using the e-ticket, and you can directly head to the train. Have a good trip!
Thanks for this great video! I'm travelling to Amsterdam next week and found this most helpful.
A quick question though: how does the fare compare to buying a day or multi-day ticket? If I make multiple journeys in a day using my foreign credit / debit card, will it be cheaper to get a day / multi-day card (and at how many journeys? e.g. 5+ journeys in a day?). I saw on a comment below there is no fare capping in The Netherlands like in London so wanted to ask. Thank you
Hi Dori, good question. It really depends:
* For example, a single tram ride from Amsterdam Central Station to Leidseplein costs €1.56 when paying contactless.
* On the other hand, a GVB day card costs €9, and a GVB 3 day multiday card costs €21.
So, very roughly speaking, if you make more than 5-6 tram journeys a day, a GVB day ticket will be cheaper. But the contactless price also depends on the length (km) of each journey, so above is just a rough rule of thumb.
Contactless prices for individual journeys can be found on www.ns.nl. GBV day ticket prices can be found at webshop.gvb.nl/en_gb/daycard/. I think in the end it will not make a very huge difference in the overall price, and it is also a matter of personal preference. Regardless which way you choose: enjoy your stay!
@@barendnu thank you, most kind of you to give such a detailed response!
@@barendnu Hi, when you buy the GVB 3 day multiday card for 21 euros, do you have to pay extra for the card itself? or is that part of the 21 euros?
Hi, it’s part of the card itself, so it’s €21 in total.
@@barendnuThere is no fare cap? Example: In London the fare caps at like £5, so you aren’t charged any more than that per day no matter how many journeys you make. Not the same here?
I was on holiday in Holland in March 2023, and used the local buses in Amersfoort with no problem using my bank card.
However when I got to Rotterdam to use the trams, I was told at the Tourist office that I must buy a OV Chip card as my bank card wasn't valid.
This meant having to pay a deposit on an OV Chip Card which I was only using for one holiday.
Yes that OV-chipcard is very unfriendly for tourists, luckily it will soon not be needed anymore when you can use contactless payments everywhere…
… indeed, RET (the Rotterdam Tram Company) is one of the last that has yet to implement bank card payments :(
It’s listed in the description of this movie, and I’ll update the description as soon as it is supported everywhere, including the Rotterdam trams.
Update: from now on, paying using your contactless bank card is supported _everywhere_ in the Netherlands, including (finally) also Rotterdam.
@@barendnu Thank you for letting me know. I've still got my OV Chip card. I bet I don't get the money back!
@@nickbartlett5928valid for few years ! So keep it,or help a friend?
Thanks so much for this video, so helpful! I have a question about the 9292 app which was recommended to me. Is there any advantage to getting the tickets through the app? Or is the app good for finding a route and just pay with your credit card at the platform? Thanks in advance!
Hi Melissa, you’re welcome! The 9292 app is a very good app and very handy indeed. It is made by all Duch transport providers combined. If you buy tickets in the 9292 app there’s a small service fee (which they clearly and transparently indicate in the price details).
So it’s a little bit cheaper to use your credit card at the platform, which saves you the service fee. But if for any reason that doesn’t work or is not preferred, the 9292 app is a perfectly good alternative to buy tickets.
Thank you, very much appreciated!
@@melissaharvey7989 I was wondering this as well. Our plan is to use google maps for most route planning, supplemented by the NS and 9292 apps.
For payment, we will use Apple pay that is connected to our Visa credit card. This contactless payment implementation looks very well done, especially for foreign travelers! Not putzing around with chipcards, travel cards, and such.
If you buy your journey on the NS app, the bus check in is not reconized, as well on the tram...
Thank you for the informative video! I have a question regarding the "be sure to tap in and out using the same device". Does that mean that two people can technically use the same credit card linked to different devices at the same time? Such as I use the physical credit card and another person uses Google Wallet linked to the same card?
Hi , you are welcome! And yes, it works _exactly_ as you described! I tested this myself, using my physical debitcard for one person, and the same debitcard linked on Apple Pay on my smartphone, and that worked without problem for two persons.
I'll be traveling to Amsterdam and Edam in less than two weeks, and really appreciate all this information. Still not exactly sure if I'll have to link my contactless foreign (U.S.-issued) VISA credit card to Apple Pay before I use it there--or can I just check in and out using the card? Thank you.
You’re welcome! You can surely use the physical card itself for checking in and out. I see a lot of people doing that, as long as it has the contactless symbol on it: www.lendingtree.com/content/uploads/2021/05/contactless.png
Enjoy your stay!
@@barendnu A relief. Thank you again!
Really useful video. Thanks. I will shortly be staying in Maastricht by making cross-border day trips to places like Liege, Aachen and Koln. Is a simple check in and out using my contactless credit card still possible for such journeys?
Thanks! Aachen is one of the few international stations that _does_ have a pole where you can check-in and check-out. The pole is not on the platform in Aachen, but it’s located at the end of the tunnel, near the McDonalds. This train (RE18) is operated by Arriva.
Liege and Koln have _no_ check-in and check-out facilities, and this payment system is not valid there. I suggest to buy e-tickets for these journeys, for example via www.nsinternational.nl. Enjoy your stay!
Great advice and much appreciated. Thank you!
Thank you, that's very useful.
For train tickets with barcodes, do they get scanned at the same area of the scanner?
You’re welcome! When using tickets with barcodes, it differs a little bit:
- on metro stations and train stations with gates: yes, it is exactly the same area as shown on in the movie. Just hold the code here and it will read.
- on smaller stations with poles instead of gates, you do not have to scan your code. The poles have no ‘visual’ reader for this. You can simply directly enter the train.
- on tram and bus, the code is usually scanned by holding it under the reader. This is indicated by a sign on or nearby the reader.
Hope this helps!
@@barendnu Thank you.
@@barendnu Hey! So there is no need (and actually no possibility) to check in/out when using an eticket at smaller stations? In that case can I get a fine? Heard that they are pretty salty in the Netherlands.
@ivan: 100% correct what you say about smaller station! Don’t worry, you will never get a fine, if you have a valid e-ticket, regardless of what you do or not do for checking in :)
@@ivanmarkov3879 The QR-code is nothing more than a pass-code for the gates and (for as far as I know) does not hold any particular information except for the fact that I expect you will not be able to enter a station that is outside your route and you run the risk of a fixed penalty when the ticket is checked on the train and you are outside of your route.
Hi, great video! I will be going to Amsterdam soon with my husband. When we enter a tram/bus together, should we tap the same credit card twice? Will that register as two passengers? Or will we require two different cards - one for each person? Thank you!
Thanks! No, tapping the same card twice will not work unfortunately. You do require seperate, individual, means of payment.
Tip: if you have a physical creditcard, and that same creditcard also linked in Google / Apple Pay, that _is_ seen as two different cards. In that case, one of you could use the physical creditcard and at the same time the other can use the smartphone, to check-in and check-out.
Enjoy your stay!
@@barendnu Thank you so much for the detailed answer! Really appreciate it.
Great video,
Do you know if the Express function from apple works at Amsterdam?
Oh I read it in a comment 6 months ago. The express function is not supported. Very sad
Hi, thanks! No, Apple Wallet Express is not supported. So you _do_ have to unlock your device before checking in and out (just like when paying in a supermarket for example).
Maybe they’ll implement this in the future, although I’m mot sure!
Hoe kan je als je op deze manier reis aan een conducteur laten zie dat je hebt ingecheckt.?
Very helpful information. This is the best video I have found on this subject. Can you tell me how to pay for children that are with me?
Thanks! For children under 12 years old, there are these handy options:
* For travel in Amsterdam, you can buy a "GVB day ticket child", for kids aged 4 through 11 years. It costs €4,50 for 1 day of travel (=24 hours, counted from the first check-in). It is valid on all trams, all metros and on all (night)buses operated by GVB. You can *not* buy it inside trams or using ticket machine. It is only available on manned desks, for example inside the white “GVB tickets & info” building right in front of Amsterdam Central Station.
* For train travel, you can buy a "railrunner ticket" (one calendar day for €2,50) for kids aged 3-11. It is available at the yellow NS ticket machined at all stations.
Is there a transfer system that allows you to switch between two different modes of transportation without incurring additional costs, or is it still considered as two separate journeys that you must pay for individually? Like when you have to change transportation to get to a place that has no direct mode of transportation going
Hi, yes, there is a system, but it does depend on the mode of transport. Normally, you pay for the length (km) of your journey + a base fee for each check-in. But when you transfer within 35 minutes, the system automatically recognizes this as a transfer.
- if you transfer from local transport (bus / tram / metro) to other local transport, you do not pay for the base fee again.
- if you transfer from a train (regardless which operator) to another train, you do not pay the base fee again.
- However, if you transfer from local transport (bus / tram / metro) to a train, or vice versa, the there is _no_ benefit in transferring, and you still pay the base fee again.
All of this happens automatically. Using contactless, you can be sure that you never will pay more than you would for a single ride paper ticket for that journey.
Thanks a lot that’s really helpful to us, just want to confirm is that mean if I have an Apple Pay, I can simply use it to check in and out in using different transport, so that I don’t need to buy a ticket in the ticket machine there?
Thanks and yes, what you say is 100% correct! It really is that easy :)
It works with foreign contactless debit or credit cards from Maestro, V pay, Mastercard or Visa, also if these are linked to your Apple Pay. For all details and supported cards, see www.ovpay.nl/en/how-it-works
Thank you very much
excellent video! Appreciate the help. Am I able to use Apple Pay to pay for the Airport to city center train?
Thanks! And yes, that is possible!
@@barendnu Appreciated! So I'm assuming I just tap apply pay in one of those yellow poles right next to the ticket counter and when I reach central, I tap out at the exit gates? I really thank you for your help
Yes, 100% correct what you describe! Have a good trip.
thanks for the video! I didn't know few things even though I am living in Amsterdam for few weeks now. I have a question - I ordered a personal OV chip card and not sure whether I have to tap it, and money will go out of my bank account or I need to tap the payment card itself.. And if it's the latter, then why did I need a personal ov card and a photo on it? Could you share please? :)
You can put money on your OV chipkaart so that you can use it until it runs out. Its kinda like a separate card but you can only use it for public transport. I think at almost every train station theres a booth where you can put money onto your OV chipkaart so you can travel freely until your money runs out. There are also two options of an OV chipkaart, an anonymous version, where you dont have a photo on it, or a personal one where you do have your photo on it. I hope this helps, if you have anymore questions just comment under mine! (Sorry for the bad english, i am dutch myself 😅)
@@cloudyplays5460 thanks :) no problem) Knowing Dutch is some kind of wizardly thing for me.. So complicated)
I have a personal one now, but the issue is that I cannot travel if I have less than 20 on it, and I'd like not to worry about it and visit the ticket machine.. I just want to tap a card and travel) From your reply I understood I can do this differently, with OV card I need to top up, and with bank card I just pay every time and this is it. Did I get it right?)
@@aliedora yes you got my explanation right! Only the weird thing is that every time my card in under 20€ I could still check in, that's the only thing I found weird about your comment. But yeah, you got my explanation right!
Well explained, CloudyPlays! I think that in most cases there’s no need to use an ov-chipcard anymore, since the price is the same as when using your bank card…
… except when you have a discount card or subscription, for that a personal ov-chipcard _is_ required for now.
@@cloudyplays5460 That's because the minimum required is 16 Euro, not 20. It's the maximum deposit down to -4 Euro minimum negative balance allowed on the card. If you get below -4 Euro and try to tap out at a trainstation, the gate won't open and you will have to top up your balance first to -4 euro or above.
Thanks a lot! What if the staff checks my ticket on the train? I only need to show the staff my credit card?
You’re welcome! Indeed, simply let the conductor scan your card or device. They can only see if you are checked in, and they cannot see any of your other transactions or bank details.
Thank you for the video. Can I just get a train ticket without buying ov chipkaart? I will need to use it only 2 times, where do I pay using my credit card and get such tickets?
Hi MiMi, you’re welcome! Indeed you do not need an ov-chipcard anymore, making things much easier.
If you have a contactless creditcard from mastercard or visa (issued by ICS) you can simply check-in and check-out using it, as explained on ovpay.nl/en/how-it-works.
If you don’t have one of these contactless bank cards, you can buy train tickets using the yellow ticket machines at the station (€1 surcharge) or as e-ticket on www.ns.nl or in the NS app. Enjoy your stay!
@barendnu Thank you so much for the precise explanation ⚘️
Heyy I will be travelling from Schipol Airport to The Hague in the IC Fast Train, does that also require a supplement to be bought?
Hi, no, that’s just the regular fare, no supplement needed!
@@barendnu heyy, thanyou soo much
When traveling by train to and from different cities in the Netherlands, how does the system know how much to charge you? Is it based on where you check in at and then where you check out from? For example, if I scan my card at Amsterdam Centraal and travel to Rotterdam and check out there, will it charge appropriately for that trip?
Yes, exactly as you say indeed: the price is based on where you check in and where you check out.
@@barendnu Thank you!
You’re welcome! Do notice that specifically for the so-called ‘intercity direct’ train to / from Rotterdam a supplement is required. This supplement is not automatically added, so you do have to manually buy it, as shown at 4:00 in the video.
Other intercities and routes have no supplement :)
Great point. Thank you for that as well.
Most importantly: remember to tap out as well: at tap-in, a 20 euro deposit is deducted. If you don't tap out, this deposit will be deducted even if you travelled just a few stops. As getting the deposit refunded is an absolute pain, try to not forget this. If you plan on going to a combined train/metro station pay great attention as they made it very complex and easy to lose a lot of money there.
Hii, i have a question. How can i get a card of the NS by internet??
Hi, what kind of card are you looking for? If you’re looking for an e-ticket for a train journey, than you can buy it at www.ns.nl and pay by creditcard.
Thanks a lot - very helpful.
When traveling as a family of four with a single credit card - how to manage this?
Hi, thanks! The best option depends: are there children aged up to 11 in your family of four?
@@barendnu: Thanks - no: 3 adults and a teenager at the age of 17.
Ah, then all travellers are counted as adults and pay the full fare. Using contactless requires a card per person. You cannot use 1 card for multiple persons at the same time, so that won’t work for your family I’m affraid. But there are alternatives! For your group, I would suggest to buy e-tickets.
* You can buy e-tickets for train travel at www.ns.nl or in the NS app. Price is the same (and nowadays sometimes even discounted when bought in advance) compared to using contactless.
* You can buy e-tickets for local travel in Amsterdam at www.gvb.nl or the GVB app. Or you can buy a (multi)day travelcard for bus/tram/metro at the GVB site, in the GVB app, or at one of the GVB machines or ticket offices in Amsterdam.
If everything else fails, you can always buy a train ticket at any of the yellow NS ticket machines on the spot. However, that does come with a surcharge of €1 per ticket. Hope this helps!
@@barendnu Thank you - much appreciated.
You’re welcome! Oh, and I almost forgot: you can also consider to buy a group e-ticket for train travel. Especially for longer journeys, this can save a lot of money, because it only costs € 38 for 4 people (€ 9,50 per person).
Counterbenefit is that you have to stay together, and you can only travel in the off-peak hours (before 6:30 am, between 9:00 am - 4:00 pm and after 6:30 pm. Valid all day on weekends and public holidays).
For more details, or to buy it, visit the NS website at www.ns.nl/en/tickets/off-peak-group-ticket
I have the following question: my daughter has a German severely disabled person's pass and the marks B, H, G. If I have understood correctly, she has to pay for the journeys, but I as an accompanying person travel for free. In this case, can two people simply go through these barriers? Are these barriers open long enough for 2 people to pass through?
Hi, I would strongly advise not to go trough the barrier just by following someone else. Even if you would have a valid ticket, officially this counts as inappropriate use of the gates.
I’m not sure what rules apply and what the best solution is in this case, and I suggest you contact NS for this, via www.ns.nl/en/customer-service/contact.
Or you could ask your question at community.ns.nl!
When using contactless pay, how do you show proof that you paid for it if you’re asked for it? Since it doesn’t show the transactions till end of day?
Hi, you can let the conductor scan your device or bank card. This way they can check. They can only see if you are checked in or not, and not any other of your banking details!
Does this work with Apple Wallet's Express Transit Card feature, where you don't need to unlock your device first? Can't seem to find any info on this anywhere...
No, Apple Wallet Express is not supported. So you _do_ have to unlock your device before checking in and out (just like when paying in a supermarket for example).
Maybe they’ll implement this in the future, although I’m mot sure!
What to do when the conductor comes along to check on you check-in?
Then they’ll scan your card or device to check! They can only see if you are checked in or not, they cannot see any other of your banking details.
Does Apple Pay also work with foreign Mastercard/Visa debit cards or do you need the physical card here?
Hi, although I did not test it myself, it should work. The official ovpay.nl website states that “you can use Apple Pay if you have a Mastercard or Visa credit card and you’ve added at least one of these cards to your Apple Wallet”. I also see many tourists using Apple Pay in my daily commute, so I am quite positive. Apple Pay Express is not supported, however.
Hello,
I will be visiting Utrecht soon and want to use the public transport in the municipality. I've seen that a day ticket cost 6,95€.
Does this system take this into account and therefore I will not be debited beyond this amount if I check in and out all day ?
Hi Toise, no, it does not :(
In London you have things like Fare Capping, but in The Netherlands, you will unfortunately still pay for each journey, regardless if it’s more expensive than a day ticket. I do hope (but have no indication that) they’ll change this in the future.
You can calculate the price per journey in the NS app or on NS.nl. Often, it is still cheaper to pay for individual journeys rather than buying a day pass.
Notice that readers for trams are located on the platform, rather than inside the vehicle, in Utrecht. Enjoy your stay!
6,95 Euro for a dayticket within Utrecht council-borders (note that this excludes traintravel) is a no-brainer! That's way cheaper than the 9 Euro you pay in Amsterdam, which is not that weird as it also has a higher price per km. But there's an extra catch as well: as far as I can tell, it does not require tapping in and out every single time but (oh man... tears to my eyes...) a STAMP from the first driver you encounter. Beware it is only valid on U-OV buses, not on Syntus buses or other operators (for as far applicable)
Should I buy supplement at the station if I am travelling with etickets purchased online?
Yes, you can buy it at the yellow ticket machines. Or you can use the red card reader on the station using contactless, even if you have an e-ticket and don’t travel contactless.
But notice that the supplement is ONLY needed for the so-called “intercity direct” between Schiphol and Rotterdam. It is not needed for other intercities.
@@barendnu Oh I missed the “direct” part. In that case I shouldn’t be stressing about!
Btw perfect video!
so can i travel with the ov card from the hague to the nethrlands or do i need a seperate ticket?
Hi, yes you can! No seperate ticket needed, you can use an ov-chipcard or contactless payments on ALL public transport, everywhere in The Netherlands.
thx@@barendnu
What happens if you don’t check out of the tram after using a credit card to check in? Will the charge still happen?
Yes, you will be charged the fixed maximum price for each journey then, the next day. That is €4 for each bus / tram / metro journey. If you don’t check out on the train, it is even €20 that will be charged.
So it is important to always check in and check out. Should you have forgotten to checkout, you can fix this by going to zelfregelen.ovpay.nl, and enter the code there that you can find in your bank transfer statement.
Could I use Revolut card for payment of public transport?
Yes, you can (tested)!
does contactless work on the kukenhof special busses?
Hi, well the annoying answer is: it depends. If you use one of the numbered bus lines (like 852 from Amsterdam), then it counts as public transport, and you can indeed use contactless payments.
However, if you use a coach bus by one of the tour operators (like Tours & Tickets or HopOnHopOff), then it is a private company and you cannot use contactless payments.
Notice that you can also buy entrance and transport ticket combinations at the Keukenhof website. For all details, see keukenhof.nl/en/ov/
If I want to pay with Apple Watch for 2 persons. Can I check in / out by 2 different credit cards on my watch?
Hi, although I haven’t tested this, I do think that this should work. However, it could be a bit time consuming at the tram/bus stop to do so, when getting in and out. Alternatives:
* if you have the same card on your iPhone and on our apple watch, that is seen as two different cards. Then one of you could use the iPhone, and the other the Apple Watch.
* if you have a physical contactless creditard, and that same card also linked on your Apple Watch, that is seen as two different cars. Then one of you could use the physical card, and the other the Apple Watch.
Hi, we are going to stay in Hillegom during 5 days, but we want to travel to Zandvort, Harleem and AMSTERDAM , i only have 9292 app, it will be useful???
thanks
Hi,the 9292 app is a very good app and completely usefull for all your journeys. It is made by all Duch transport providers combined. You can use it for travel advice for all modes of public transport, everywhere in the country.
If you buy tickets in the 9292 app there’s a small service fee (which they clearly and transparently indicate in the price details).
So it’s a little bit cheaper to use contactless payments, which saves you the service fee. But if for any reason that doesn’t work or is not preferred, the 9292 app is a perfectly good alternative to buy tickets, too.
Im still confused after reading and seeing multiple videos on this subject. I want to know if I still have to purchase any type of transit card in order to use Apple Pay or if I dont have to purchase any transit card and my payment will be paid by my personal credit card that is associated with my Apple Pay account
Hi Tom, it’s the latter: you don’t have to purchase any transit card. Your payment will pe paid by your personal creditcard that is associated with your Apple Pay account.
You don’t have to register, signup, download or buy anything on forehand, it really is that easy.
So only thing to make sure that your creditcard brand is supported. For all details and supported cards, see: ovpay.nl/en/how-it-works
@@barendnuHey, so just to make sure: i could use Google Wallet connected to my PayPal? Thank you!
Hi, no, I'm affraid it won't work with PayPal. The official ovpay.nl site states that it currently it works with a foreign contactless debit or credit card from Maestro, V pay, Mastercard, or Visa. And with smartphones that are set up with contactless payment with a card from above-mentioned debit and credit cards (also with Apple Pay and Google Wallet).
ook bij R-NET bussen? die rode bussen? met mijn ING Pas?
Yes, klopt!
On the site it says "a foreign contactless debit or credit cards from Maestro, V pay, Mastercard, or Visa", so I guess a VISA debit from a Greek bank or a Maestro from Revolut will work just fine, correct?
Hi Dimitri, I can confirm that a Maestro from Revolut works fine, indeed!
@@barendnu that's amazing! I've fist seen it in Ghent, in Belgium, it looks super convenient!
It's a great system. But not for elderly people or not for every nation. I can't imagine Italians checking in and out or my crowded Warsaw PL (2 million residents), where a tram or bus is stuffed like a kebab.
Well, if you do tap in but don't tap out on the train you will lose the 20 euro deposit. Do tap in but don't tap out on a bus tram or metro (metro is usually harder because of the gates) you will lose a 4 euro deposit.
I don't really call it a great system exactly because of this deposit...
Greetings! Great video...😃
Quick question; is the Waterbus line 21, Rotterdam to Kinderdijk considered public transport and as such contactless can be used? Thanks in advance...
Thanks! And yes, the waterbus is considered public transport. The ov-chipcard is accepted, so I assume that contactless payments are accepted, too. This is actually cheaper than buying e-tickets.
Check-in before getting on board: the readers are located at the jetty. Always check out after each journey, at the arrival jetty, even if you transfer to another Waterbus.
Update: I’ve contacted the Waterbus helpdesk and, contrary to what I thought, contactless payments are NOT yet supported on the waterbus :( They are still working on it, as one of the last parties in the netherlands…
I do hope they will implement it soon. In the meanwhile, see waterbus.nl for alternative ticket options. Nonetheless: have fun!
Tks so much for the update, you're super efficient 👍...anyways, my wife and I will only be visiting in Apr next year; hopefully can use cc by then. Tks once again...
Both my wife and I will be in the Netherlands and using public transport. We share the same credit card and both have it entered into our iPhones for use with Apple Pay. My understanding is that Apple Pay generates a unique number when you make a transaction. Will there be a problem with both my wife and I using the Apple Pay when traveling together? I assume we should, individually present our phone for access.
Hi, I think this will work without any problem, indeed! Personally, i have a physical credit card and that same creditcard also linked in Apple Pay. I was able to succesfully use this for two persons at the same time: one person with the physical credit card, and the other person with that same card on the smartphone. What worked perfectly, and I think using 2 phones will work fine, too. Even my iPhone and Apple Watch are seen as two different payment methods, for that matter.
Indeed you should individually each present your phone for access. Enjoy your stay!
@@barendnu Thanks! We will try it.
We are traveling with two teenagers and my husband. We all use the same credit card obviously. What is the best workaround for this?
Hi Denise, it is indeed unfortunate that this is not supported in the system. You can always buy separate tickets on the spot, see description, but this is more expensive.
_If it would have been just the two of you, one can use the physical card, and the other the same linked card on the mobile Apple / Google Pay (that is seen as two different cards)._
In your case, I think that for train journeys it’s best to buy e-tickets then, via www.ns.nl or the NS app. This is the same price as contactless travel.
For local journeys with tram and bus, you could consider to buy e-tickets in the 9292 app. This comes with a surcharge, which they clearly and transparently shown in the pricing details.
_As a sidenote, in the Netherlands we also have an older system called the OV-chipcard. This is an electronic purse plastic card. Because this card costs a non-refundable €7.50 per person, and you have to load it with at least €20 per person, I would not recommend this, unless you are staying in The Netherlands for a very long time. Journey prices are the same as contactless._
ps. for local travel in Amsterdam, you can also consider to buy a ‘GVB group day ticket’.
This is valid for 24 hours after first check-in, on all trams / metros and GVB buses in Amsterdam, for a maximum of 5 persons.
It costs €17,50 per day for the whole group, and is only available inside the GVB mobile app. Details: reisproducten.gvb.nl/en/uur-en-dagkaarten/gvb-groepsdagticket
@@barendnu If it would have been just the two of you, one can use the physical card, and the other the same linked card on the mobile Apple / Google Pay (that is seen as two different cards). do yu know if this method was tested?
@MrPoptom: Yes, I tested it myself, and that works! It's a perfect solution when traveling with 2 people.
@@barendnu Revolut physical cart is not working for me 😔 at least in Rotterdam, will see another cities
What other options are there for children who do not have contactless payment cards?
Hi, for travel in Amsterdam, you can buy a GVB day ticket child, for kids aged 4 through 11 years. It costs €4,50 for 1 day of travel (=24 hours, counted from the first check-in). It is valid on all trams, all metros and on all (night)buses operated by GVB.
You can _not_ buy it inside trams or using ticket machine. It is only available on manned desks, for example inside the white “GVB tickets & info” building right in front of Amsterdam Central Station.
~
For train travel, you can buy a railrunner ticket (one calendar day for €2,50) for kids aged 3-11. It is available at the yellow NS ticket machined at all stations.
What happens if I’m the only one in a group with a card? Is there no way to use the same card to check in (and out) multiple tickets?
Hi, unfortunately not, each contactless payment method can only be used for 1 person.
But luckily, there are alternatives, like buying tickets on the spot, or buying e-tickets.
Where will you be traveling? Are you traveling with kids aged up to 11 years old?
I will be travelling from Schipol airport to Amsterdam Central with two kids,what are the options regarding tickets
Hi, what age are your children?
@@barendnu 6 and 14
Check! 14-year-olds are counted as adults I’m afraid, and pay the full fare.
* for train travel for kids up to 11 years old (eg Schiphol > Amsterdam), I suggest to buy a so-called RailRunner ticket. It only costs €2.50 and you can buy it at the yellow NS ticket machines and at the staffed desks at Schiphol.
* for local travel in Amsterdam (tram / metro / gvb bus) for kids up to 11 years old, you could buy a ‘GVB Day Ticket Child’. It costs €4.50 for 24 hours of unlimited travel (not valid on trains). Notice that you can*not* buy this ticket online, at ticket machines, or inside trams. But you can buy it at staffed GVB ticket desks, for example in the white building oposite Central Station.
* for all modes of travel for adults (and this includes 14-year-olds) I would suggest to use contactless payments. Simply check-in and check-out with your debit or credit card. Each traveller must have their own means of payment for this, you cannot use one creditcard for multiple persons.
Tip: if you have a physical creditcard, and that same creditcard also linked in Google / Apple Pay, that _is_ seen as two different cards. In that case, one of you could use the physical creditcard and at the same time the other can use the smartphone, to check-in and check-out.
* if everything else fails, you can always buy separate tickets for the train from Schiphol to Amsterdam Central on the spot. For example at the yellow ticket machines or ticket offices at Schiphol Airport station. Separate bought tickets for adults come with a surcharge of €1 per ticket, however. Notice that you can not buy tickets inside the train.
Hope this helps!
ING heeft geen google pay hoe kan ik nu betalen met mijn smart watch?
Hoi Lars, ik las vorige maand dat ING (eindelijk) ook Google Pay gaat ondersteunen. Het is nog niet bekend wanneer het beschikbaar zal zijn, maar ze zijn er in ieder geval mee bezig, want het is een veel gevraagde functie: www.droidapp.nl/nieuws/ing-werkt-integratie-google-pay-garmin-pay/
We moeten dus nog even geduld hebben :/
@@barendnu ze roepen al een jaar op tistter dat ze er mee bezig zijn is niks nieuws. Heb er inmiddels geen vertrouwen meer in.
V bank card...
@@ekd5213 heb nu Bunq bank zeer over te spreken :)
Hi how do I travel with a child please? As obviously she does not have her own bank card
Hi, it depens on the age of the child.
* for train travel for kids up to 11 years old, I suggest to buy a so-called RailRunner ticket. It only costs €2.50 for a full calender day of travel. You can buy it at the yellow NS ticket machines at each train station.
* For local travel in Amsterdam (tram / metro / gvb bus) for kids up to 11 years old, you could buy a ‘GVB Day Ticket Child’. It costs €4.50 for unlimited travel for 24 hours (counted from first check-in, not valid on trains). Notice that you can *not* buy this ticket online, at ticket machines, or inside trams. But you can buy it at staffed GVB ticket desks, for example in the white building oposite Central Station.
~~~
Children of 12 years and older are counted as adults, and pay the full fare.
* You could use contactless payments if you have a physical creditcard, and that same creditcard also linked in Google / Apple Pay. That is seen as two different cards. In that case, one of you could use the physical creditcard and at the same time the other can use the smartphone, to check-in and check-out.
* Alternatively, you could buy e-tickets at www.ns.nl (train) or www.gvb.nl (local transport in Amsterdam)
* Or you can always buy tickets on the spot, in one of the many ticket machines, at stations and tram stops. Notice that train tickets bought on the spot come with a surcharge of €1 per ticket. Notice that you can *not* buy tickets inside the train.
Hope this helps!
is taping is more cheeper because when you take on window there is more offers !??! need help
Hi, when tapping in and out, you pay the regular (full) price. During peak hours, you can’t really go cheaper than this.
Since recently, NS offers discounts when you pre-order specific e-tickets in advance, at ns.nl. But this only is valid in specific off-peak hours, and limits you to a timeslot.
In all cases, I think that tapping in and out is the _easiest_ option to travel.
How you can pay for 2 people?
Hi, in that case, every person must use their own individual separate method of payment (e.g. your own bank card). A bank card and a smartphone are seen as separate payment methods. Alternatively, you can buy seperate tickets, but these are more expensive (e.g. €1 surcharge for trains).
You can tap two different cards. Perhaps you tap a Visa card for yourself and a Mastercard for another passenger. But ensure they through the gate before you.
@@barendnu for two people does that mean if I can use Apple Pay on my phone and the same identical physical card listed in Apple Pay for the second person?
Yes, indeed (tested :))
@@barendnu Thank you! That is really good to know. Seeing everything in the video ahead of time is a great help. Thanks for making it.
Hello, is there a child fare on Amsterdam? My kid is 7 years old & if I gave him one of my contactless cards to tap, he will be charged as adult, right?
Hi, you are right: when using contactless, he will pay the full (adult) fare.
Luckily, there _is_ a GVB day ticket child available for kids aged 4 through 11 years. It costs €4,50 for 1 day of travel (=24 hours, counted from the first check-in). It is valid on all trams, all metros and on all (night)buses operated by GVB.
You can _not_ buy it inside trams or using ticket machine. It is only available on manned desks, for example inside the white “GVB tickets & info” building right in front of Amsterdam Central Station.
Details: reisproducten.gvb.nl/en/travel-products/hour-and-day-tickets/gvb-day-ticket-child
Thank you so much!@@barendnu
Do I get charged again in check-out?
Hi, no, you’re not. In The Netherlands, you pay for the length (km) of your yourney, also on busses and trams. The system uses the place where you check-in and the place where you check-out to calculate the correct price for each journey.
Therefore, it is important that you always check-in _and_ check-out. If you do not check out, you will be charged the maximum price for an individual journey (€4 for tram/bus and €20 for train), instead of the correct price.
Howe it works 🤔
See: ovpay.nl/en/how-it-works
So, you still have to know which operator a train or bus has? Gee, couldnt they solve that 2?
Only for trains and if you make a mistake you can change at the platform (there are always poles, a yellow one for NS and a blue one for Arriva or Conexxion next to each other. Note that the main intercity lines are always NS). But it shouldn't be difficult because the logo is mentioned at the schedule. In busses or trams you check in inside the vehicle itself so you wouldn't have to think about it.
@@otacs2 If you make a mistake this usually costs you dearly. The deposit is just a ridiculous system and should never have been implemented the way it is now just because of the risks involved and the effort one has to put in getting the money back (seriously, would you go through the hassle as a foreigner on vacation? Probably not)
Oh, Gottchen, ich glaube es wird anstrengend. Zu kompliziert finde ich. Ausserdem wir sind 4 Personen, 3 haben kein Zahlungsmittel (ausländische Gäste). Wie soll ich für alle 4 mit 1 Bankdaten bezahlen bzw. einchecken?
Guten Tag, kontaktloses Bezahlen ist leider nur möglich, wenn jeder seine eigene, individuelle Zahlungsmethode hat.
Für Ihre Gruppe empfehle ich den Kauf von Bahntickets als E-Tickets über www.ns.nl.
Wenn Sie möchten, können Sie Tickets auch vor Ort an den zahlreichen Ticketautomaten kaufen (dies kostet 1 € extra).
Barend borrelworst???😂😂😂
Haha, ja een nickname waarvan de buitenlandse toeristen de grap niet oppakken, verwacht ik ;) :)
@@barendnu weet jij of OVpay goed werkt?
Wel, ik ben slechts een hobbyist, maar tot nu toe werkt het voor mij inderdaad goed!