You have a nice relaxing voice. You cleaned your carpet incorrectly for direct stains. Have a look at other steam cleaning videos so you can see the best way to clean it. Usually you use a nozzle and a cloth. Hold the cloth at 90° and the nozzle at 45° move the nozzle down the stain (moving the cloth too) dont hold it on one section for long as you can damage the threads/wool. The stain should have come off, if not repeat. I hope this makes sense and helps. Warmest wishes
You have a nice relaxing voice. You cleaned your carpet incorrectly for direct stains. Have a look at other steam cleaning videos so you can see the best way to clean it. Usually you use a nozzle and a cloth. Hold the cloth at 90° and the nozzle at 45° move the nozzle down the stain (moving the cloth too) dont hold it on one section for long as you can damage the threads/wool. The stain should have come off, if not repeat. I hope this makes sense and helps. Warmest wishes
Thanks for the tip!