Thanks Tim, I fixed mine about a hour ago, after watching your video. Fortunately there was no broken parts, so I didn't have to order anything, just a bit of tape and a cut off a sticky pad to hold it in place.
Dude! Thank you. My friend's HP Chromebook was dead. No lights, no response to reset buttons. I simply followed your suggestion to unplug the battery for a few seconds. Plugged it back in and it fired up. Thank you
Thank you very much for your advice. My Chromebook is back to life. Similarly to other users it didn't even have light indicators on. I guess some faulty currents were circuiting in the battery and they had to be discharged... Still, thank you again and keep up you good work in helping people. Best regards!
Thank you so much!! This worked! My computer is in, I'm grateful that you care enough to provide this DIY remedy, I'm single women who needed help , I sure got it
AHHHHH THANK U. THANK U SOO MUCH I THOUGHT I WAS A GONNER, I THOUGH MY CHROME BOOK WAS A GONNER. THANK U SOO MUCH. IT WAS SCARY FOR TRYING TO TAK IT APART BUT IT WAS WORTH. AGAIN THANK YOU!!
Worked like a charm. Acer CP311, opened it up (asked my server room admin for the tools) and unplugged batter cable.. waited a minute. Reattached battery cable, closed it all up, put the power cord back on.... and it started to boot up. Nice... Shame, but nice. Will not get a ACER again due to this, sad.
I have the same laptop as you but my battery charges but the screen just doesn’t turn on, I have tried everything and it just seems like there is no life other than the orange light being on when being charged?
Please give mi a response I have a acer chrome book spin 311 I tried what u did in the video but it’s still not working the light that was on the side won’t com on but when it plugs in it gets warm but still won’t turn one the battery is really slack the some screws are missing for the battery
Sounds like you've got a different fault on yours. The battery trick I show is good for a lot of things but unfortunately there's more than one way for a chromebook to break.
Thats not the power button. Press Refresh and the power button (side of the computer) at the same time it'll come on. I have an issue with the charging porrt where the charger itself has to be at a certain angle or it wouldnt charge. itll say its charging but it will say a number and then the percent. Doesnt give a time until full hwere i know its charging... I have no clue what to do and i think its something inside the computer
Thank you for this tip ! I wasn't looking forward to taking the back off. My Acer is a little different with the power button and refresh both on the top row of the keyboard. But what you said worked. Very grateful.
9/11/2020 - Totally worked!!!!! I searched and searched for a solution for my Acer Chromebook spin 11 (n17q8) which was not charging or turning on. I was nervous open up the back, but you made it look easy. A few screw were stubborn, but I got them eventually. And was nervous peeling off the back, but got it gingerly. Found the connection you showed. Unplugged it for about 10 seconds and then plugged it back in. snapped the back on (still have to screw it together) and plugged in the cord. The thing sprang to life!!! Thanks!!!!
Not sure if it would fix it but the process is likely very similar and if you take it apart and out it together again properly it sure wouldn't hurt. Good luck!
Sooo that didn’t work. Now what ? Mine was working fine. It died. I had it plugged in. Indicator was on. Then all of a sudden. It won’t turn on. No light indicator.
Aces Josh. Only thing I can add is make sure not to strip any of these screws. Better to lose a few screws than try to remove a stripped or screw that wont remove. Acer should have included a hardware reset switch.
THERE’S a fix that’s much easier...try this first. Press the Right Arrow Key and the Power button SIMULTANEOUSLY for a full 10 seconds. Then press the Power key. My Chromebook responded to this Fix, and saved me a bunch of time. Good luck.
What if I haven’t used my chromebook for a long time and now it wont turn on? I’m plugging it in right now, but the LED doesn’t turn on, it blinked for a second when I plugged it in but then it turn off and nothing happen since. I’ve unplugged the battery twice. Still can’t turn on the chromebook, I’ve plugged in the charger for about 30mins. Anyone? Help please
@ Sasha Nandini - hopefully u have it fixed by now as i see u asked a yr ago..but better late then never and trying to help anyone else is what we need more to fix our world amd our kids future ..anywho if you just unplug the battery and plug your power supply in without battery installed it will work and as long its plugged in no issues.. just dont disco the power supply from comp untill u saved your stuff or it will just shutdown without saving any progress.. i used minelike this untill i picked up a new battery
This problem has been happening on my Acer Chromebook 11 randomly for over a year, but normally folding it closed gets it going again. Last night it just wouldn't restart even holding On/Off button and refresh button at the same time. This worked! Man I'm starting to hate commie/fascist UA-cam, but I still love UA-camrs who so generously help others. Thanks so much Josh!
we may be able to modify this by putting a small switch on the side that will disconnect all the battery together or maybe just Plus it should be able to work the main power cord that way you don't have to open the whole entire laptop
webx Well...Build it. Market it & sell that s$@* on google. Then sell your patent to google & watch the competition shrink. American dream “Shattering Corp”.
Yes, this worked for my Acer 315 ... 4 times in less than 2 years. I shouldn't have cheaped out and stuck with HP. So, does anyone know what the main issue is? Battery? Some other component that costs more than the LP itself maybe? Live and learn I guess.
I'm not really surprised to see new models continuing to have essentially the same issue with essentially the same fix. I don't think it necessarily comes down to brand though, there are comments in here from people with basically every chromebook and even some regular laptops that this helped get working again. When my R11 was doing it it was way more than 4 times in 2 years, it was like every other week! So I had the process down!
thanks this might help me. my screen does this. had to send it in for repair because screen was flickering and then just wouldnt turn on. Absolutely will never buy an acer again
I'll try it later. Same problem as my chrimebook now I just used it while watching the other night and charge it this morning it's black after I open it.
If it won't charge the first thing I'd do is test the power supply with a multimeter. If you don't have a multimeter you can get one for nearly free at your local harbor freight store with a coupon ( www.hfqpdb.com/best_coupon/7+FUNCTION+DIGITAL+MULTIMETER buy something that's $1 and get a free multimeter).
Thanks Tim, I fixed mine about a hour ago, after watching your video. Fortunately there was no broken parts, so I didn't have to order anything, just a bit of tape and a cut off a sticky pad to hold it in place.
This worked on my Acer chromebook 11 when I was about to run over it with my car. Thanks, mate.
@@suzatsui281 So true.
Knebabo Mcdaniel is it still working?
@@animegraveyard776 !⁰0A
Omg you're a life saver! I have class tonight with my hw on my laptop and was freaking out cause it wouldn't turn on!
Thank you !!! This fix worked on my chromebook. Mine didn’t even have the light on when plugged...
Mine too..he saved my life
That's sus
Dude! Thank you. My friend's HP Chromebook was dead. No lights, no response to reset buttons. I simply followed your suggestion to unplug the battery for a few seconds. Plugged it back in and it fired up. Thank you
Thank you very much for your advice. My Chromebook is back to life. Similarly to other users it didn't even have light indicators on. I guess some faulty currents were circuiting in the battery and they had to be discharged... Still, thank you again and keep up you good work in helping people. Best regards!
Thank God for your wisdom, saved me a lot of money and frustration! Thank you for sharing!
You are a lifesaver if it wasn't for you my daughter's computer would have never worked
Thanks for posting this video. It just worked on my R11, which wasn't working at all. Cheers 👍
Will this work on the spin 11. Just got it and can't even turn the thing on. Soooo frustrating
My school will kill me if they know I broke my chromebook thanks man
U saved me 300 dollars and a yelling from my school
SkyGameZ 400 actually
SkyGameZ u must be repairing it quietly inside the restroom 😂
Thank you so much!!
This worked!
My computer is in, I'm grateful that you care enough to provide this DIY remedy, I'm single women who needed help , I sure got it
this was just happening to me & I was having a panic attack bc *zoom university* but this worked perfectly thank you so much
AHHHHH THANK U. THANK U SOO MUCH I THOUGHT I WAS A GONNER, I THOUGH MY CHROME BOOK WAS A GONNER. THANK U SOO MUCH. IT WAS SCARY FOR TRYING TO TAK IT APART BUT IT WAS WORTH. AGAIN THANK YOU!!
After six months of use, my Acer R11 white chromebook died. I want to know if I can also fix this issue by purchasing a new adapter. Please help.
Thank you so much for sharing this. As soon as I started to open the back it came alive.
Thanks for making this video I was having problems with my laptop since I watch yours today my laptop is working again
This didn't work for mine. It won't hold a charge as well as dark screen.. Any advice?
Thanks so much. It helped me turn it on before I smashed the chrome book for a vid
Thanks so much, I would have been a goner I spilled water on my sister's Chromebook you're a lifesaver.
Appreciate the info, I opened my computer up and noticed the wire harness was not on straight and securely, I was able to fix it
Thank you so much just tried it with a newer model and it worked great.
Worked like a charm. Acer CP311, opened it up (asked my server room admin for the tools) and unplugged batter cable.. waited a minute. Reattached battery cable, closed it all up, put the power cord back on.... and it started to boot up. Nice... Shame, but nice. Will not get a ACER again due to this, sad.
I bought an hp to replace it
then realized I had extended warranty through Costco credit card..
Thanks bro it worked! I had doubt at first.
Hi josh I’ve tried this method and doesn’t seem to work do you have any other ideas why?
Thank you...you are a life saver!
I have the same laptop as you but my battery charges but the screen just doesn’t turn on, I have tried everything and it just seems like there is no life other than the orange light being on when being charged?
Same
Roblox Baconz I had to replace my whole battery then it worked after
kessieMarrie 💀
How can I fix mine i did it my charging is working but the blue light keeps going on and off and the screen
My chromebook is Asus C223na and I can't remove the battery?
It didn't work for me😔😔😔 I tried it and follow what u did but nothing at all...its still the same
Please give mi a response I have a acer chrome book spin 311 I tried what u did in the video but it’s still not working the light that was on the side won’t com on but when it plugs in it gets warm but still won’t turn one the battery is really slack the some screws are missing for the battery
Sounds like you've got a different fault on yours. The battery trick I show is good for a lot of things but unfortunately there's more than one way for a chromebook to break.
@@brokedown547 true I would have to go check it out
Thats not the power button. Press Refresh and the power button (side of the computer) at the same time it'll come on. I have an issue with the charging porrt where the charger itself has to be at a certain angle or it wouldnt charge. itll say its charging but it will say a number and then the percent. Doesnt give a time until full hwere i know its charging... I have no clue what to do and i think its something inside the computer
Thank you for this tip ! I wasn't looking forward to taking the back off. My Acer is a little different with the power button and refresh both on the top row of the keyboard. But what you said worked. Very grateful.
9/11/2020 - Totally worked!!!!! I searched and searched for a solution for my Acer Chromebook spin 11 (n17q8) which was not charging or turning on. I was nervous open up the back, but you made it look easy. A few screw were stubborn, but I got them eventually. And was nervous peeling off the back, but got it gingerly. Found the connection you showed. Unplugged it for about 10 seconds and then plugged it back in. snapped the back on (still have to screw it together) and plugged in the cord. The thing sprang to life!!! Thanks!!!!
Mine turned off randomly and won't turn back on, the lights are not on, I have tried hard resetting, charging it, but nothing works.
IT WORKED! Great video
Bro you saved my life ..thank you
You say this happened on occasionS. Is there a pattern to when it happens?
Not that I have found, it just randomly happened now and then.
Thank you. You saved my laptop
Thank you so much I just have one question Why does it happen Thank you.
Does this work for an Acer 15
Not sure if it would fix it but the process is likely very similar and if you take it apart and out it together again properly it sure wouldn't hurt. Good luck!
I did it and it worked. Thanks 😊
Thanks Chandara!
Wow, you are so wise. Thank you.
Do you have video that when laptop is not being charged? 🙏
Thank you! Got mine to work!
Mine is just frozen in the chrome book screen when it turns on
SAME, i don’t know what to do
Sooo that didn’t work. Now what ?
Mine was working fine. It died. I had it plugged in. Indicator was on. Then all of a sudden. It won’t turn on. No light indicator.
Same here idk
Thank you very much much for this good quality video
Aces Josh. Only thing I can add is make sure not to strip any of these screws. Better to lose a few screws than try to remove a stripped or screw that wont remove. Acer should have included a hardware reset switch.
Thank you very much for the video and saving me lots of $$$! Worked exactly as you showed.
THERE’S a fix that’s much easier...try this first. Press the Right Arrow Key and the Power button SIMULTANEOUSLY for a full 10 seconds. Then press the Power key. My Chromebook responded to this Fix, and saved me a bunch of time. Good luck.
This worked for my Acer Spin 11. Thanks!
Thank You, worked on a Acer Chromebook spin 11
Thank you this helped a lot mine was not turning on but then I did this and it did thank you
I can't get the battery connector back in
Thank you for the video. Worked as shown.
Omg thank you so so much i was literally going to cry THANK YOU 😢
What if I haven’t used my chromebook for a long time and now it wont turn on? I’m plugging it in right now, but the LED doesn’t turn on, it blinked for a second when I plugged it in but then it turn off and nothing happen since. I’ve unplugged the battery twice. Still can’t turn on the chromebook, I’ve plugged in the charger for about 30mins. Anyone? Help please
@ Sasha Nandini - hopefully u have it fixed by now as i see u asked a yr ago..but better late then never and trying to help anyone else is what we need more to fix our world amd our kids future ..anywho if you just unplug the battery and plug your power supply in without battery installed it will work and as long its plugged in no issues.. just dont disco the power supply from comp untill u saved your stuff or it will just shutdown without saving any progress.. i used minelike this untill i picked up a new battery
This problem has been happening on my Acer Chromebook 11 randomly for over a year, but normally folding it closed gets it going again. Last night it just wouldn't restart even holding On/Off button and refresh button at the same time. This worked! Man I'm starting to hate commie/fascist UA-cam, but I still love UA-camrs who so generously help others. Thanks so much Josh!
You really helped me fixed my computer omgg
You just saved us 300$. THANK YOU THANK YOU THANK YOU
Thank you so much I just fixed mine and it only took 5 minutes
Mine still doesn't work😭😭
Yo 777 because he lied he clicked the lock button not the power button
@@busopp those buttons are the same some chromebooks have it as a power icon and some as a lock icon
Faded Gaming but I have this specific model and I can’t turn it on like that
Faded Gaming hope u fix your Cromebook to
Make sure you plug it in before trying to power back on, that’s why it doesn’t work sometimes
What if we dont have a Screwdriver?
if you don't have a screwdriver I"m afraid you're.... screwed.
Mine still works but it seems like a common occurrence. I'll come here if this happens to mine
Thanks! your information helped me a lot.
we may be able to modify this by putting a small switch on the side that will disconnect all the battery together or maybe just Plus it should be able to work the main power cord that way you don't have to open the whole entire laptop
webx
Well...Build it. Market it & sell that s$@* on google. Then sell your patent to google & watch the competition shrink. American dream “Shattering Corp”.
What if ur mouse or touchscreen won’t work properly
Simple, it worked and I thank you
Thank you. My computer is working perfectly !!
Tnx it really helped me , may god bless you more
Thx alot; very important, my daughters homework albin there!
It's best to push one side then the other , and repeat the motion until the connector goes out.
Yes, this worked for my Acer 315 ... 4 times in less than 2 years. I shouldn't have cheaped out and stuck with HP. So, does anyone know what the main issue is? Battery? Some other component that costs more than the LP itself maybe? Live and learn I guess.
I'm not really surprised to see new models continuing to have essentially the same issue with essentially the same fix. I don't think it necessarily comes down to brand though, there are comments in here from people with basically every chromebook and even some regular laptops that this helped get working again. When my R11 was doing it it was way more than 4 times in 2 years, it was like every other week! So I had the process down!
@@brokedown547 Indeed. The price goes up, and the quality goes down with too many -what used to be - good brands.
Thank You! This saved my laptop👍
Nice.. it worked. Thank You!
I have the same one but the lights aremt working
Try the method I promise you it will work 100%
does it erase all my stuff on there?
No it's just a hard reboot
Nice everyone's worked except mine, fml🤦♂️
The Club Sandwich same here!
Same
Same didn't work now I'm afraid I can't use warranty since I opened it up 😢
Same
Sucks to suck bro
Thanks so much! Worked like a charm!
thanks this might help me. my screen does this. had to send it in for repair because screen was flickering and then just wouldnt turn on. Absolutely will never buy an acer again
DAMN, gotta do all that ???,,, i just started using mines the very first day, and have this problem .... SMH
Tried this...still fidnt work ☹
Had the same problem with mine, thanks.
So y didn't it work for me 😭
Thanks so much method 2 worked for me
All you have to do is hold the refresh button and the power button
This fixed mine. Thank god.
it worked!!!
thank you
THANK YOU SO MUCH 10/10 IT WORKS!!!!!
it worked omg omg thank you so much
My chromebook wont charge even wth a brand new charger.
I think this is what happened to my ACER Chromebook
Thanks, fixed mine!
I'll try it later. Same problem as my chrimebook now I just used it while watching the other night and charge it this morning it's black after I open it.
for me it turning on and off im not doing anything thoe sorry for typo but im to lazy to fix my spelling
Thank you! Worked for me.
Thank you!!!!! Did work!!
You are a life saver🙏🏾🥲Thank you❤️
Worked. Thanks.
Awesome! Thank you!
It didnt work for me😔No lights are showing up or anything
Try it again,it works 100% honestly
You are the man bro
Mine's stuck😭
nvm can you do one that wont charge
If it won't charge the first thing I'd do is test the power supply with a multimeter. If you don't have a multimeter you can get one for nearly free at your local harbor freight store with a coupon ( www.hfqpdb.com/best_coupon/7+FUNCTION+DIGITAL+MULTIMETER buy something that's $1 and get a free multimeter).
Thank you so much