ACT Testimonial: Chris McLaughlin, DFW

The Airport Consortium on Customer Trust (ACT) Program, led by airport executives across the United States and Canada, is an industry consortium that pilots new technology and research to reimagine the airport experience and advance operational efficiencies. Hear from Chris McLaughlin, Executive Vice President of Operations at Dallas Fort Worth International Airport and co-chair of the ACT Program, on what participation in the program has meant to his team. To learn more, visit aaae.org/act.