How to complete the new Castle Wishes Team Up Event in Once Human - The Way of Winter Scenario Quest

Hello Metas!. We finally have a new PVE event on the horizon and today a new Lead-In Quest Line has been added. Here is how to complete the first of 2 parts available today.
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[@sharatshah4057]

perfect timing

[@FelBRax]

Can't find her at Prismverse's Clash scenario :(

[@jrodplays]

Sadly certain events are only unlocked in the later phases of other scenarios. I missed out on the nutcracker because I was on a Novice server last season.