I Got Caught by the Gatekeeper | 10 Minutes of LIVE Prospecting
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- Опубліковано 7 жов 2019
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"What is your call regarding ? I have no idea. I just got a note to call him. That's it. Do you know what it's about? " >>> Priceless answer :D
That was awesome. They spend a lot of energy stopping people from helping them increase their sales. Amazing.
When the Jedi Gate Keeper meets a Jedi Master Salesman.
The only one out here not only doing real calls but actually going from cold. This is how you see a real professional with skills. Much respect from Australia.
Dude, that interaction with the gatekeeper in the beginning was absolute social chess. Incredible navigation of subtle social cues and verbal judo. Very impressive.
Often receptionists and prospects themselves will say “Is this a sales call?” You either lie and say no or yes and get hung up on. The best response one of our guys came up with was “It’s a sales call with context” the reply is then always “what do you mean?” Then explain why your calling that person specifically. Works every time 50% of the time.
Quality!!!! ..............always gold amongst the internet shite! Thanks for that.
You're outwitted this time, Benjamin. That's why I believe you showed excitement at the end! I remember you saying "People would trust you only if you are smarter!"
I do learn a lot from you ☺️
I love how these people think they get one over on sales people when they do things like that, when your call could actually be the best thing that happened to them all week...:not to mention going over the decision maker’s head! Madness
@INFJTony lol what?? 😂
@@avono5330 I was wondering the same thing, ha ha. How could a telemarketing call be the best thing that happened to them all week?
@@theodoreshandrow because many gatekeepers and/or receptionists bat away ALL sales calls. They do not have a filter ( this could be good, this could be bad) as a business owner we should train our receptionists on how to filter. There will be somethings we want to hear and others we don't, its their job to find out what makes me tick( as a owner) not just tell everyone to go away
if a receptionist had that ability they would not be working reception. @@Sam-ys6iw
That last centrifuge company made me 😂 We shouldn't be scared of any outcome after this one.
ahhhh that ending!!! 😂 absolutely love these videos, I click on them lightning fast when they pop up!
The player been played 😂😂
Keep it up Ben
As a sales professional for 15 years you truely are skilled. Love it. I can see myself alot in your videos 👌
Awesome! Thank you!
By far one of my favourites. He did everything right.
Don't get attached to the outcome.
I think the reason this works very well is if they say to the CEO multiple times “it’s Benjamin from Bournemouth.” And the CEO is legitimately busy and networks, on a subconscious and possibly conscious level the CEO may think “shit, I may have met this person and promised them something, I don’t want to be unprofessional.” A lot of people love the vanity of being CEO, and so if they don’t seem like a man/woman of their word then they will lose the vanity that comes with being the boss.
I mean do you think Jeff Bezos calls and says “oh hello gatekeeper, how’s your dog? It’s Jeffrey from Amazon, we distribute products worldwide and want to work with you.” He probably says “It’s Jeff, your boss knows who I am, they want me to call.” As he himself will have a lot of vanity around running the largest company in the world. No doubt he loves calling and seeing people scramble just from hearing his name, when we call/prospect we need to sound like an important person, not a desperate sales person.
What do you guys and girls think?
👏🏿🔥 that was awesome and ONE hell of a tough gatekeeper!! Love the videos
Hey Benjamin! Thanks for the great value you offer in this videos and thank you for posting these ones where you get rejected as well, it allows me to put myself into the same position and make me feel relieved that even good sales people get these awkward moments. Thanks loads.
"I work by myself" "I just got a note to call you" ahahhahah
I’m learning a lot from you bro
This content is so entertaining, how has this not got more views!?
Share, share, share!
The funniest thing I’ve seen all day
Hilarious! Great Stuff! Could we get episodes 3 & 4 as well?
🤣 takes me back to being 16 in a call centre. Come on Ben did you not think they’d played you when the second woman answered?
They was probably still listening to you when you was on hold.
you could see him hit the mute button each time. Been caught out there before!!
@@adampowers6423 that must've been so awkward lmao
I knew you were baited to talk to the MD. I thought you would say no. 😀
Man, I make cold calls all the time - And this makes me nervous watching it! hahahaha!
One of the better hold musics.
Been watching your content for about a month now and Have loved every bit of it. I have improved the amount of DMs I am reaching over 50% and increased the amount of pitch/discovery 50%. I have been selling for 10 years but never cold-calling! I have shared your content with my wife (in sales and her company as well)
Great to hear!
Did I miss episode 4? This isn’t one of those “hotels skip floor 13 for good luck” type things?
This is what I'm wondering
Getting ready to order a plan from you but I think I need to brush on sales before cold calling..
Centrifuges can be used to run medical tests
Love your training videos and approach to sales. Surely though by making it public your also providing training for the gatekeepers to counter it?
They're likely not watching.
@@yesand5536 If they had any sense they'd be subscribed to this channel and repeatedly watch it
That’s was genius Ben. You were almost I say almost speechless.😂
Centrifuges are used in washing machines the spinning function at high speed 😆
Glad I didn't get through then.
The UK's Most Hated Sales Trainer 😆😆selling those must be different to say the least
Used in lots of industries. Breweries use them, chemical engineering etc
They are medical devices. Used in labs.
They gave him the ol' stuff and chuck!
LOL. That was hilarious.
what happened to epsode 4?
why not ask what their process for purchasing is? Surely there's a way to get the introduction?
aaaahhhh HAHAHAHA! Busted!!!
i promise I'm not just saying this but i have done exactly this and went back and forth with a gatekeeper for even longer than Benjamin did. and I'm nowhere near a great salesperson, just was tired of hearing mfs sigh when i tell em my name and company. i just keep saying my name Al, acting lost like "lady i'm confused why you keep asking me where i'm from" lmao
Are you concerned about whether or not companies you might be calling see these tactics you employ and train their gatekeepers against them?
Do I come across as someone who does?
@@benjamindennehy excellent
@@benjamindennehy nice reversal, Benjamin .
Gatekeepers don't get trained to avoid sales calls. They might get told "don't put sales calls through to the MD" or something, but there is no training to go along with that. That's why getting around gatekeepers is such an important part of the salespersons utility belt.
@@davemcg2344 Thanks Dave!
Do you provide any training for individual salesman? I’ve noticed on all your other videos you only want MD’s and sales directors 😂
I follow the money.
@@benjamindennehy or the money follows you! I love the empathy and agreement when facing rejections. Did you pick up the slight laugh from the original gate keeper when she said she'll put you through to the MD and she heard the excitement in your voice! The second gate keeper - well that's good old karma! Maybe you should call back and offer her a job as a gatekeeper L&D manager for your events! P.S. Are you selling merchandise on your website yet? Love the hat!
But you say you’re a financially free billionaire who only wants to help people. I want help 🤝
@@cadenallred967 So... watch his videos and read books? Sure, he has money. What does that have to do with anything?
Random Person it was a joke friend :)
Hey, I get these kinda calls so often, but there’s pressure of targets etc, how to win or generate leads in such a case?? I guess salesperson has to work so hard to defend job
Pressure for targets is lead by crap management. They measure metrics that don't matter or enable salesfolk to improve. You're a free agent. If your boss is an idiot, find a better one. Doing a lot of busy crap that achieves nothing, is a worthless existence.
🤩🤩🤩
What if you don’t know the owners name?
Make one up. But with information so freely available this isn't a huge problem nowadays.
Bitch.... Fair play to her tho 🤣👍🏾
💯👍🥰
Hey Ben! im just curious as to why you stopped uploading on your channel for 3 years now. will you ever come back again? and whats the reason you left at the first place? We MISS you ALOT
See latest video "I'm back!"
Not gonna stroke your ego, Benjamin. You say it's good and you're gonna get em - how?! Did you get ahold of the real CEO?
hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Most gatekeepers are amateurs.
Yes and no. I have worked both sides of the battle lines.
I reccomend that all salespeople spend a few months as a gatekeeper.
@@MarkL-we8uk it was a joke, based on Benjamin's phrase, "most salesmen are amateurs". You should watch some of his other videos.
@@muddodger I have watched most videos. I do not disagree with either sentiment, both most gatekeepers and sales people are amateurs. I merely pointed out that being a gatekeeper for a short time might add some insights
True. I literally just say I was “given this number” to get in contact with (first name of owner).
When they ask who it is, I just give them my first name and say “he’ll know me.” Works 9/10 times.
Hi Benjamin- how do you get over the fear of rejection? I got a new sales role but i feel very scared making calls but I don’t want to quit.
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