Forgot to mention that if they arrive damage, they won't believe you from the photos. They make the recipient of the gift also re-package and ship back the damaged arrangement, before replacing! Please read the following before you give these as a gift. Flowers are beautiful if they are not damaged upon arrival. Customer service is not what you would expect at this price point. The website projects a high end experience. NOT! Customer service demanded that a damaged product (premier flower in arrangement not even attached with broken stem and empty space in center of arrangement) be re-packaged and returned before being willing to replace. They saw multiple pictures taken by the recipients of the damaged gift.... a 75 year old couple who had just gotten Covid and were very sick....Customer service knew of the situation yet still made this demand. They characterized the situation and the damaged gift as "an inconvenience". Sending a gift in this situation is a sentiment and an effort to relieve stress and comfort! In fact, what Customer service demanded did the opposite! It is clearly not the level of service I am used to with most high end merchants and clearly demonstrated a "bottom line" rather than a human approach to the situation. Totally insensitive so think twice before sending as a gift. Query.... why do they need a damaged product back? are they re-packaging it for the next victim? or were my recipients a victim of this practice? Very odd.. That is my first experience with this retailer, which, by the way and probably my last. As the gift giver I am embarased and upset at the aggravation, rather than comfort that this "gift" provided. That is much more than "an inconvenience" to me. Debra K Meyer
Did the Lid come off easly for you?
Forgot to mention that if they arrive damage, they won't believe you from the photos. They make the recipient of the gift also re-package and ship back the damaged arrangement, before replacing! Please read the following before you give these as a gift. Flowers are beautiful if they are not damaged upon arrival. Customer service is not what you would expect at this price point. The website projects a high end experience. NOT! Customer service demanded that a damaged product (premier flower in arrangement not even attached with broken stem and empty space in center of arrangement) be re-packaged and returned before being willing to replace. They saw multiple pictures taken by the recipients of the damaged gift.... a 75 year old couple who had just gotten Covid and were very sick....Customer service knew of the situation yet still made this demand. They characterized the situation and the damaged gift as "an inconvenience". Sending a gift in this situation is a sentiment and an effort to relieve stress and comfort! In fact, what Customer service demanded did the opposite! It is clearly not the level of service I am used to with most high end merchants and clearly demonstrated a "bottom line" rather than a human approach to the situation. Totally insensitive so think twice before sending as a gift. Query.... why do they need a damaged product back? are they re-packaging it for the next victim? or were my recipients a victim of this practice? Very odd.. That is my first experience with this retailer, which, by the way and probably my last. As the gift giver I am embarased and upset at the aggravation, rather than comfort that this "gift" provided. That is much more than "an inconvenience" to me. Debra K Meyer
W Review🔥🔥🔥
Second Comment 👏🏾👏🏾👏🏾
Lovely Hair
Pretty Face
Amazing Smile
Terrific Video Like Usual
You Look Soooo Cuteee Like Always
How did they contact you?
They contacted me through email.