LiftMaster 8500W vs Genie 6170 - King of the Wall Mount Garage Door Motors?
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- Опубліковано 14 лип 2024
- This video has been a year in the making. Why? Because a year ago Genie finally introduced their wall mount garage door motors, the 6070 and 6170. And in the past year I have installed several of these motors. But how does it stack up to the LiftMaster 8500W? Does the Genie 6170 offer a better experiencer? Which motor do I pick as King of the Wall Mount Garage Door Motors? If you want to find out that answer you gotta stay till the end of the video.
#liftmaster8500 #genie6170 #wallmountgaragedoormotor
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Review of the LiftMaster 8500W
• LiftMaster 8500W Garag...
Review of the Genie 6170HB
• Genie Wall Mount 6070 ...
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Affiliate links:
Genie Wall Mount Garage Door Opener Model 6170
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LiftMaster Elite Series 8500W Jackshaft Garage Door Operator, WiFi
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Chamberlain RJO70 Next-GEN WI-FI Garage Door Opener, Black
amzn.to/3qL3XtF
Liftmaster 8500 Wall Mount Garage Door Opener Package
amzn.to/2ZJ0AHD
LiftMaster 893Max, 1 Pack, Black
amzn.to/3sjeOvk
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On the 6170 Genie Opener, you CAN add 2 more LED lights for a total of 3 lights. The video mentioned adding more lights was NOT possible, but it is. Thank you for the great video!
WONDERFUL! Thanks for the correction Marty. I will your comment so that way views can get the right info.
Thanks for this video! Based on this I went with a Genie 6172H opener when my old LiftMaster belt drive unit failed. I was able to install it myself which not only saved me a lot of money but also gave me a lot of satisfaction. It has been problem free for just over a year now. I absolutely love how quiet it is. Then I got obsessed with making my garage door even more quiet. I installed DURA-LIFT Ultra-Life MAX rollers, roller sleeves, Green Hinge System hinges and new vertical track (because previous garage door techs had bent it all up when removing rollers). Now it is super quiet. There are lots of UA-cam videos on how to make your door quieter. Also Aladdin Connect now works with Amazon Key.
We recently had a detached garage built with a 18X7 garage door and the dealer-installed a Genie 6170HB. We think it's the best thing since ice tea. The only thing is we don't have electricity in the garage yet. With the help of an extension cord, we have been able to use it while doing the interior. Can't wait until it is finished so we use all the features. Great video
Hello. Thanks for the feedback! I think you will be happy with the motor.
You're one of the best reviewers out there my friend! Great video 💯🤘🏼
Thank you Richard! 👊🙏
Buying one now and sending it here in Manila. Thanks for the detailed review!
Thank you so much! I truly appreciate the support.
Nice review, thanks and subscribed.
Thank you for posting, I am installing two of these openers very soon and I was wondering which of these two to buy. This was very helpful and it's looking like I'm gonna go with the Genie 6170 as well.
Wonderful! I hope it all works out.
Fantastic video Santiago!!!!!
Good video. As a Tradesman myself I appreciate your point of view and have gone with the Genie. Subed . Thanks.
Thanks for the sub!
Excellent Video. Thank you
I researched these alot , made my decision when the new door was purchased, to be installed friday lol...thx for the info , You helped give that extra feel good lol on my purchase of the Contractor grade Genie!!!! "Subcribed and in for any and all new updates
Hello! Thank you for the feedback. I hope all goes well with your install. I think you will enjoy using the Genie 6170HB. Please let me know how it all turns out.
Great video.
I agree no bad choice they r both great
I had two 8500w units installed in our new home when we moved in back in 2018. I absolutely love them.
Any problems with them? Building a new home now and thinking about using them
@@drich6816 Nope, they've been perfect so far.
Excellent video. Thank you! Do you by chance has any video about the Genie 6172? (Edit here) Please disregard my question. Just found your other video posted on July 29, 22. That also is an outstanding video. Thanks!
Great video, very helpful as I try to decide which new opener to purchase. I was leaning toward a Chamberlain RJ070, which is similar to the Liftmaster, mainly because I liked some of the design and install features. I had read the Genie is not as clean installing the wiring to the unit and the battery backup door is a pain to remove. However, Ive had two Genies in my garage for nearly 28 years and both have been flawless, never any trouble, until recently when one started having issues. I preferred getting a wall mount and your video helped me decide to stick with Genie - Thanks! Now if I can only find one in stock!
Hello! I'm glad the video helped. I think you will find the Genie new battery backup setup much easier. Unlike the LiftMaster/Chamberlain these motors do not require the battery backup to give you the 24V power output. Now, I have yet to confirm with Genie but the model 6172 is the retail version and if I am not mistaken that model only offers an 18V power output. Again, Genie has to confirm that but they did make a distinction with their proline wall mount garage door vs their retail motor. Hope this helps!
Very Well Done Santiago!
Thank you!
Completely agree on the 841lm I've seen it break way to many times. I leave it up to the customer if they want me to install it
Sad to say but it happens too often.
Thank you!!!
One thing that would be nice to mention in your videos for the nerds is whether these motors support connecting a relay to operate. There are a significant number of people who try to steer away from cloud services. One way to do that is to connect something like a zooz zen16 up to the opener and a door reed switch. As far as I'm aware, I can't do this with modern liftmaster/chamberlain products but can with the genie.
I got impatient and installed the 6170. The answer is yes; it can be triggered with a relay. There are also inputs for open, close, and stop relays but there doesn't seem to be any springs to hold wires in the sockets and the instructions don't mention it at all so not sure what that's about.
Wish I would’ve discovered your channel a long time ago
Great info!
I prefer the Genie, and like how they add the cable keepers instead of having to figure out a way to attach the Liftmaster cable tension sensor… so annoying lol. Don’t get me wrong, I think they’re both good, just prefer the Genie
Subbed
Thanks for the sub!
Great video my friend
Thank you Cesar!
Thanks for the review. Can you share the subtle differences you mentioned between the commercial version of the garage door openers and the retail version? It will be very helpful to understand.
Hello. Thank you for the feedback. Do you have a particular commercial model in mind?
@@sosgds I was referring to the commercial models in the video vs their retail counterparts. The 8500W and the genie 6170. I assume the retail side of the 8500W is the chamberlain RJO70 and I can’t seem to find the retail equivalent of the Genie 6170.
Woooooo genie jackshaft for the win! The only thing I like better about the 8500W is the MyQ app is just more user friendly then the aladdin connect and easier to set up, but the Genie jackshaft is my dream opener, I would love to have one hanging on my door
Sounds like you are saying the lift master is better
The Liftmaster has a better smart control system, but the build and quality of the Genie is much better then the LiftMaster. I said that the ONLY thing I like about the liftmaster is the smart features
@@MattNis1 Genie wall mount is more reliable, lift master is fancier but less reliable.
Fancy is no good though when the opener won’t close your door when you’re late for work.
@@larrytate1657 based on what information? Can you quantify it?
To add on, the Genie allows you to install it with full verticle drums, tapered drums, and 8 inch drums. Something I've done plenty of times on the Liftmaster, but according to the manual, you're not supposed to.
one of the things you didnt mention what accessories come with the Genie , like is it 1 remote? 2? also a keypad?
Excellent
Awesome Video, how would one go about installing either of these if I have a internal spring (torquemaster) and I don't have a torsion bar to mount it onto?
Hello! Thanks for the great question. Yes you can get the adapter for the Genie 6070/6170. Here's a link for it:
www.geniecompany.com/garagedooropeneraccessories/TorqueMaster%C2%AE-Adapter-Kit
I’m going with the LiftMaster mainly because I’m not a Genie/OHD person.
Amen to that. The problem with genie where do I start Genie used to have name brand recognition when you thought of a genie you thought of a garage door opener I mean it was like Google how much better can you have it then that.. that said genie was bought and sold and then bought and sold and then bought and sold again all through the 90s and each time a new company or new ownership came in there they did something to save a nickel and Genie went from having absolute Total name brand recognition to being crap and being the worst garage door openers out there I wouldn't put them in if you paid me. I used to have on my truck I had a full box just of genie parts cuz all we installed were the genie screwdrives the 8600 the 7600 and a stealth once in a while. That was all we put in I had a whole box full of circuit boards receivers carriages, reluctors capacitors two different sizes, that little coupler to attach the head unit to the rail you name the genie part I had them in there cuz they all went bad. Being the installer I had to warranty all of it. I got sick of working for free and working for genie so I switched to LiftMaster. I've had no problem since I mean I can tell you like I got a handful of problems over the years with any of the LiftMaster products they just work if you put them in right they work. Now I've got a free box empty of all those Genie partts. Don't get me wrong I still carry some for the occasional customer who has a genie already in there before I get there. .. that said Genie has left a bad taste in my mouth when it comes to Genie. I've installed an opener here and there through the years since I made the switch to LiftMaster and I have not been impressed at all they are garbage they're always playing catch up with LiftMaster and now they're just they're not going to get my vote not at this point in time. I don't see that changing. LiftMaster would have to mess up something big they have to go downhill fast for me to ever make the switch back to Genie.. that's just my two cents.
Great video. You mentioned there were differences between the 6170 H-B and the retail version (I believe that would be the 6172 H-B). What are those differences? Quality? Features?
Thanks.
Hello! Thank you for the great question. Yes you are correct, the model is 6172H-B. And although Genie has tried to publish differences on their website between the 6170 and 6172 they are virtually the same. In retail box I believe you get 2 remotes and a wireless keypad. And the videos on how to install are fairly reliable. Thank you for the support. Y'all stay safe.
Well once again good video One thing I don't know if you know it on the 8500W. The W denotes the Wi-Fi capabilities of the opener That said. If you don't install the light then the MyQ will not work. At least the closing of the door through your phone won't work. The reason being. Whrn to You use my q to close the The lights will flash and there's an alarm that will sound for 10 seconds before the door starts to close so without the light it can't flash the lights so it's not going to close the door. In theory you could be in Hong Kong and your phone's in your pocket and say the app opens up and you close the door like a butt dial but you put close your door right well someone could be standing there not realize it in the door can start closing on them so the lights flash the alarm sounds alert anybody in the garage that the door is about to start doing something. So if you got a lazy installer out there not installing the light on a 8500 it's going to turn around bite you in the butt especially if the customer wants their MyQ app to work. Something most people don't know is that if you have my view it works with Amazon prime when they can open your door put your package in your garage take a picture of it then they close your door. You don't want to leave your packages on your porch anymore where they're going to get stolen I think that's a great feature from Mike you and it's free.. Second thing is I've installed hundreds if not a thousand of the 3800 and 8500 residential jackshafts in my time and I've had only one problem with the lock other than that I've had no problems with those openers whatsoever. I haven't tried the genie one I think I saw it a Wayne Dalton DC once. So I have nothing bad to say about the genie version. However the LiftMaster is top notch opener. Once again good video very informative..
Hello Tommy! Fantastic feedback! Thanks for sharing all of these great points.
I do not have experience with the Genie or their customer support. I have a Liftmaster 8500 and it has been mostly good for eight years. The 888LM wall Controller has issues and Liftmaster offers a free replacement; good luck with that. If you can get a code for the replacement, it is difficult to sign up for an account. Once you get an account the code you were given is rejected as invalid at checkout. Phone support is automated and just refers you to a local dealer for assistance; which is something they cannot help you with. If you need customer support good luck.
As a consumer who'd do a self-install, how do you compare support? Years who when I researched my current opener, I was steered to Liftmaster for the long term service and support. I was told that both the openers from Wayne Dalton and Genie that are sold through Lowes/HD end up having terrible long term support and you're better off paying slightly more for Liftmaster.
any chance either one of these has an option for multiple close settings? we like to keep our garage door open about 6 inches from the ground depending on the weather. I hate fighting with the up/down controls.
Hello! That's an excellent question. I want to say that Genie did or does have a feature to set the door just high enough for pets. Unfortunately I can't get my local rep to confirm it for me. But it does sound like a great feature these garage door motor manufacturers should incorporate.
Liftmaster now has the 98022 model without the cable tension monitor. I believe this unit will really dominate the jackshaft industry, mainly because they don’t have that safe-t-pulse stutter that the genies have, and are much quieter overall.
Thanks for this. Can you comment to the Genie integration to SmartThings? I don't see any videos showing smarthome automation and scenes. This is the main reason I'm looking at Genie for my new home.
Thanks😀
Thank you for the feedback. I have yet to test Samsung SmartThings personally, but the integration offers a wealth of devices and services. It's very similar to the Google Home app. Yet, I feel Samsung's advantage is creating a strong ecosystem within just one app. I don't think you will be disappointed.
Thats the main reason Im considering the Genie because for the Smartthings integration.
I really like the design and reliability of the liftmaster. Looks like a better unit.
The 8500W does have a sleek design with a two tone look. I don't think you will be disappointed with the aesthetics.
Thanks for this! Would either of these be okay for a 12' tall x 10' wide insulated sectional door? I see that the Genie says it can work with up to a 14' tall door, I wonder if that includes insulated doors?
Hello! Thank you for the feedback. And to answer your question yes it should work on a 12x10 tall door, insulated. It's rated to lift an 800 lb door, but it will only lift up to 180 square feet of door space. Thus if you had an 18 wide door by 10 tall that would be the maximum. Or a 16 wide by 14 tall that would be the maximum. Hopefully I didn't confuse you but you should be okay with the specifications on your door.
@@sosgds this was the info I was looking for. I have a 16 wide by 14 tall door . Thank you
Can the genie have a second wall
Console added even if it just functions as a remote like the liftmaster?
You mention retails versions @18:10 and continue with slight difference between the 8500W and RJO70. I googled around trying to figure out what those are without success. Do you have a video or post about those differences? Thank you!
Hello. No I don't at the moment but the retail motors are virtually the same to the pro line.
Nice video!
Thank you!
Hello genie company, If you are the real genie company, I have comments to make.
I have genie excellerator garage door opener for 20 years. I am very happy. None of my neighbors have it and hence I can compare the few important advantages I had over them.
1 fast open: rushing to work or anywhere, the twice opening speed is just right. I never had to wait in pressure even though the wait may have been 5-8 secs.
2. Intellicode: all the neighbors have seen their garage doors often open for no reason, hence worried. Mine never opened without my wish. There are more things I noticed in my favor but I will not describe here due to text length.
3. The life is better. Neighbors had to replace theirs' multiple times during this 20 years time frame. I don't have to replace even now, but I am, to make more space in middle top and hence more light illumination with less bulbs. (I have to use three bulbs in all directions to overcome the shadow of the current install.)
@@Garga0 Hi - Yes we are the real Genie Company, thank you for the the feedback, much appreciated.
@@GenieCompany Hello,
I finally changed my garage door opener from genie excelerator to genie wall mount 6172HB.
1. What do I do to my old opener and parts? Can someone use it?
2. Can I become a seller and installer of your genie wall mount opener? How?
How do the two compare speed wise. I have the liftmaster now, but need one for the shed. Liftmaster is slower than my old belt drive opener that it replaced.
Hello. Great question. For speed I would say they are both on par. They don't vary too much.
can you do a update on how the app works with the Genie?
Sure. Thanks for the suggestion.
I got the chamberlan rjo20 model. I later found out that it wasnt going to work because the tension rod is only sticking out about an inch and is only about 1" in diameter. Do you know of an extension rod or something that I could put on it?
Unfortunately it will require the torsion tube to be moved out about 3 inches.
Which one is quieter? My old LiftMaster got a lot louder during the "braking" period before reaching its full open and closed states....and that was annoying as hell. Does the 8500W do the same (Noise increases at the end of travel)?
Thank you for the great question. The Genie 6170 is still fairly new. But I can say with the confidence that the Genie is slightly quieter. Now, one variable that needs to be taken into consideration is the balance of the garage door. If the balance is off (heavy or too lite) then that can affect the motor usage which can add wear and tear causing it to become noisier. I hope this helps.
I was told by an installer that on a low headroom garage door, (double rails on the top) that the Liftmaster will NOT work because of the cable monitoring system but the Genie system WILL work. is this true?
Hello Jason. No, that's not entirely true. The LiftMaster 8500W will work on a 3.5" low head track. It's not designed to work on a 0" low head track assembly. As for the Genie I have yet to see if it works on Zero low head but it will also work on a 3.5" track assembly.
Awesome video! I've noticed that LiftMaster recently released the '98022' (looks like a replacement for the 8500W?). The new 98022 doesn't have a tension monitor, but I wonder if the 98022 has the door 'shimmy' at start-up like the Genie 6170 does.
Have you had a chance to get hands-on with the 98022?
Hello! Great question! I'm waiting to get my hands on this model. But I can assure you that I will be providing a full review.
Excellent, just what I wanted.
Thank you.
Can I replace only one plank of my garage door?
Hello. Are you talking about a section to your garage door?
@@sosgds Yes, I have a bending on top section and a crack on second. I would like to replace second with an insulated one and a window type on the top first one. Everything else in assembly stays the same.
@@Garga0 Oh wow. That sounds rough. I don't think a two new sections will do the trick. With the current garage door parts shortage you might be better off with a new garage door. Thus I highly suggest that you reach out to a garage door contractor to assess your situation. Hope this helps.
Just got through uninstalling the Genie 6172H and boxed it up for a trip back to Amazon. I followed the install instructions to a T, and it just seemed flaky. Several times it refused to go down and then I had to clear settings and redo them. Also, the opener is very fussy about the status of the overhead bluetooth light and will just quit working if the light isn't communicating and you get a lovely "door disabled" message. I really wasn't bothered by the big shudder on door closing, but the real deal breaker was something most people aren't even talking about. The transformer hums constantly and it's loud enough to be annoying if you're sensitive to those type noises. I don't mean while it's operating, I mean 24/7 😑 The app seemed ok, but one thing I didn't care much for is that once you "request" an open/close, it really took its sweet time making it happen. The final straws came when the auto door lock quit working after just a few days. Next, we happened to lose power soon after and the backup battery couldn't even move the door 12".
Up went the Liftmaster 8500w and what a difference. Having installed both within days of each other, I just liked the LM8500 much better. Both seem about the same in motor sound and speed but that's where it ends. The LM behaved predictably during the entire setup and I didn't have any trouble getting the cable tensioner switch installed/working. The Safe-T-Beam sensors on the LM are about 1/3 the size and are less likely to get kicked/hit. More room inside the unit to route wires, the battery can be changed with a single screw and its charge status shows up on the door button LCD. The app is easier to navigate and when you select open/close the door operates immediately. Lastly, the LM8500 is dead quiet when it's at rest 🙃
Hello! Thank you so much for sharing your experience. That point about the "humming transformer" is not just a wall mount issue but it's something I have seen, actually heard on a number of Genie motors. I believe that hum from the transformer is a setting to how Genie regulates the variable speed to their DC motors. Most homeowners are not bothered by it. Yet I do hope they can fine tune it so that it's not as prevalent. Now on my end the app experience is getting better. I do feel MyQ from LM has more robust services. But Genie is not too far behind.
As I have gone on record saying, as a dealer installer the Genie motor is my preferred wall mount motor. Yet the 8500W has dominated the wall space for some time now. And now that the updated 8500W will not require a cable tension monitor ... Well I might need to do an update video soon.
@@sosgds please do, I’ve been researching a lot here lately (past couple months) and have yet pulled the trigger. The information I found shows different from your video however, I valued your opinion. To me it’s hard to do comparison videos that are older than a year since the company could have worked the past issues/concerns out. Thanks again for your effort and time with these videos!!
I have double doors close to each other. I know this sounds kinda dumb but could I mount this to the right door normally then make a little adaptor to go to the left door? That way it just opens both doors?
Hello Kevin! Yes you could absolutely do that but it does open up a number of possible challenges for future repairs. But if your springs are new on both doors and you have proper balance to both doors you should be good to go. I wish you best! Send pictures of your project if possible. sosgdoservice@gmail.com
Thanks for posting. What about the Chamberlain?
I am working on a video about the Chamberlain RJO70. Do you have a specific question?
I decided to go with Genie and your review along with overall features to complement my new garage. I’ll take any suggestions such as higher track mounting to raise door ad high as possible to afford a 4post lift at 10’ ceiling height. Planning for electric in tge corner for the lift. It’s going to be 16’insulated door on a detached garage in the city of Chicago. Nuff said? Thanks
I have read several reviews of wall mounted openers. The primary reason for using these is to deal with low overhead. I live in a community where most owners have a small golf cart garage. Installing an opener on these smaller overhead doors is not a problem unless you do not have the minimum depth between front and rear walls to accommodate the center rail of a typical opener. Depending on the depth you have, there are some openers that can be modified in order to make them work, but it cannot be done in many cases. Depth of garage, height of door opening and design of opener can be deal breakers. Isn't a wall mounted opener the perfect solution for this type of situation as long as you have a torsion bar system and adequate space on the side for the wall mount unit?
Hello. Yes it can be an excellent solution. If you are able to get more headroom, then this would be a great solution.
I really want to get the genie, but do not want to deal with batteries for my wall button. Do I have an option to add a wired button?
Hello! Yes you do. You have the option of putting a series 2 wall button that is wired. It works exactly as a standard wall button.
Can you tell me what the minimum space needed would be between the end of the tension spring bar and the side wall in order to install the lift master 8500?
Hello Chris! You need roughly about 10". I have gotten away with about 9" but it's cutting it close. Now the motor width is roughly 8 inches in width yet keep in mind there is a couple that must go between the motor and torsion tube. Hope this helps!
Thanks
crazy question.. Do you know the distance measured from the top to the bottom mounting brackets on the sides of your 8500 opener box frame? I am working with the mounting bracket for the unit (3950MB) and cannot seem to find the measurements for the length between the mounting holes top and bottom and the width of the box itself. I assume it is 5.25" but nobody has any specifications that I can find. Could you measure yours possibly? thanks! Its a great video!
What garage door opener is thinner? Or how much space beside the garage door do you need
Hello. Great question! Both motos will require about 10" on each side. But in my experience you can get away with about 9". Hope this helps.
I would like to use one in my shop because it has a 14h ceiling and my door is 16w x12h what are your thoughts on this application? the door will be insulated with 18.4 r, not sure of the weight but if it's balanced I wouldn't think that would be an issue?
Hello! Both motors would work for your needs. Each could lift a 16 x 12 insulated door. Now the balance of the door will all depend on the springs and how straight the door tube is set.
How necessary are the locks? I’ve read a ton but never seen anyone try to open the garage without the locks from the outside or without disengaging the motor. My parents have the jackscrew with two large high lift doors that sit almost vertical when open. (Three story garage). They close a little fast. It feels sounds like a fall. Then slow as they get to the limit. I don’t think they have the tension roller sensor either. But I assume if it’s not possible to lift the door from the outside when closed that the springs are not balanced correctly or are not large enough right? And therefore if someone got caught under it when it’s going down and they didn’t trip the sensors because they stepped over them… they’d get hurt?
Hello. These are great points that you mention. Yes, potentially someone could get hurt if the balance to the garage door was too great and it comes racing down. I would start by making sure the balance is done properly. Once you have the balance down, then you can reconfigure the travel settings and hopefully that will do the trick.
Do you keep the torsion springs on them when you add these openers??
Hello. Great question. Yes, when installing these motors the springs are not removed.
I have a question, You mention the Genie 6170 and then 6170 HB, your affiliate link shows a 6170 "Professional Line" and when I do a search for Genie 6170 I find a B6172H, Question is what are the differences? Your affiliate link doesn't give much of a description of the 6170 Pro Line while the B6172H shows it to have Aladdin Connect with battery back up etc. Another question, which is the best, I want to make sure I purchase the best one, I'm not worried about price differences just want to get the best one.
Hello. Great question. From what I understand, Genie didn't do much to make these motors look different. They are virtually identical on the outside. But their internals are bit different. The logic board to the 6172 is different (not exactly sure what components are different). And the motor is 18 volt vs the 24 volt to the 6170.
@@sosgds I just purchased 6172HB from home Depot online. Their specs list a 24V battery. I wonder how long will it last.
Why can't they run on Main's power?
Is they run on battery power then I have one observation and one comment.
1. If they run on battery then the electrical cable length and/or the extension wire use should not matter. These must be only charging the battery.
2. Running on battery also means when battery fails after a year, I need to buy another battery, and repeat my purchase every year. 24V means that I cannot go to Walmart store and get a long life less price battery and connect it.
I’m considering the Genie 6172H-B but don’t necessarily want battery backup now (just wifi capability). My question is, can I run the unit without connecting the battery backup and not get the constant beeping? The Chamberlain can be used w/o battery as long as the battery is not connected when the opener is initially connected to power. Does the Genie behave the same, as I prefer that product.
Hello! No, unlike the LiftMaster motor it's not dependant on the battery backup. The Genie motor will only beep when the battery needs replacing. Thus if you didn't use or replace the battery the 6170HB would still produce and 24 volt output.
@@sosgds Thank you for the prompt reply, but I guess i don’t fully understand your last sentence... “Thus if you didn't use or replace the battery the 6170HB would still produce and 24 volt output.”
Beep or no beep if battery not installed in Genie? Genie support says will beep, but they didn’t seem knowledgeable.
@@travel3568 To my knowledge there is no beep. It only would beep if the battery need to be replaced.
You should also consider customer service. If you get genie, expect over an hour before you can talk to someone and hoops to jump though for a replacement part. Liftmaster customer service was the best. Quick to speak with someone and no hoops to get a part sent to me. I'm still dealing with Genie to get a part.
That's a great point! Genie customer service for homeowners is brutal. Well they have long wait times. But the tech line is much quicker. I think I will include this in an updated video I'm working on.
So, it's been a year or more since u did this video. Have there been any major updates or changes in particular that would lead you to have changed your pick?
Hello! Great question. Yes I am working on an update video comparing these two motors. Yet my money is still on the Genie product. The 6170 is a well thought out machine that can handle a variety of garage doors. I hope to have that video out soon.
@@sosgds I'm looking at the 6172.. what's the difference
I have a question , with the liftmaster how can I block the sensor so the light doesn't come on every time someone walks in or out of the garage ?
😂😂😂 ... Hello again. Well you will need the original wall button in order to change that feature in the motors programming. It's not very difficult. Once you disable that feature then you can remove the wall button. But I believe it's more beneficial to have the original wall button installed near the motor.
@@sosgdsYes , another person mentioned that so that way I could keep it but not have to worry about the wires all over the place , thank you.
Can you add a keypad on the outside for the kids when coming home from school? Does this work with either of these options?
Hello. Yes you can. But for the LiftMaster I would use the 877MAX keypad. And for the Genie motor the GUK-BX. Hope this helps.
@@sosgds thank you
Will the Genie work with a 12" radious track? My dealer told me the 8500 doesn't work with a 12" radious track because the cables are prone to come off
Hello. Excellent question. I believe both the 8500W and Genie 6170HB work best on a 12" and 15" track radius. I also know that both of the motors will also work on a 3.5" track radius. Unfortunately, they do not work on Zero track radius. This type of track has no radius and thus does not have the necessary leverage to close the door. Hope this helps.
@@sosgds would the spring stops help to keep the cables tigh on start up?
Hello, I see your Amazon link of 8500W series has premium replacement new model 98022 Premium Series. What do you think of this one? Is it the same motor or better improvement to buy?
Hello. Great question. I'm still a little hesitant giving my stamp of approval on the 98022. If you can find the 8500W, that would be the way to go. Or consider the Genie 6170 or Guardian 928 motor.
What type of garage doors will these motors be operating?
Since the Genie has a software for the tension, will this software needs to be updated at some point?
That is an excellent question. Software updates are rarely done via wireless on garage door motor systems. Because the "software" or "technology" is baked into the logic board of the motor. Now that being said, if the motor were to have a "bug" or "defect" in the Safe-T-Pulse cable slack detection, then Genie would possible send a new logic board with the updated software installed. This might be done thru their warranty or they would sell you the new board. In the year that this motor has been out I have not had an issue with this feature to their motor. But it's still an excellent question! Thank you for the feedback.
Do the Genie's allow you to *optionally* hardwire a wall-mounted button/control panel? Do they have the input terminals?
Hello. Are you asking about hard wiring the wall button?
@@sosgds correct. Im wondering if they still have the terminals to use traditional button (dry contact, or Security 2.0+?) controls
At 17:44 it shows using the genie because there was zero clearance above the door to the rafters. I thought you couldn’t do a zero clearance with a side mount opener? Or did that also still have a full 12” radius track?
My garage, if I went with an 8’ door would have only 3-4” of headroom between opening and rafters so we are going to frame down to 7’ so it can accommodate a full 12” radius and fully lift the door out of the opening but would prefer to have it taller
When my garage door went all the way down, my 6170 made a poping sound. Now it won't even try to open or close. It did release the frame lock, but didn't try to roll the door up. The release is pulled all the way down, and doesn't go up at all. Any ideas?
Hello. I'm so sorry to hear that. I have a feel the gear inside has broken. How old is your motor? Are you the original owner? Did you register your warranty?
@@sosgds,
New house with new motors September 2020. It was a contractor of my home builder that installed them. Should I tear into the unit or is there some warranty on them? The center bearing on the shaft squeaks too, like the shaft is bent from spring tension. I fear poopy install, but am ignorant to garage door opener setups
@@RoboDriller So being you are the original owner see what the builder could do for you. I'm afraid if you open the motor housing they might deny you for tampering with the device. If the builder won't help, see if Genie customer service can recommend a local dealer to come out for a small fee.
Will either opener work with a reverse wound setup?
Hello. Do you know if your track radius is 12" or higher?
Question, whats the weight pull of each door??
Hello. The weight is is up to 850 lbs.
Hey it’s me Erik controlled products
Hey Erik! Thanks for reaching out! Hope you like the channel.
You mentioned some affiliate links. I can't find them.
Hello. The should be in the show description.
If Genie would come out with the wireless wall control switch like Liftmaster, aka: 885LM , to me it might be a deal breaker.
Hello John. They actually do have a wireless wall console like the 885LM. It's the GUWWC-P.
@@sosgds Thanks for that info on that Genie switch
A couple years ago I installed 3 Genie 6170HB on 3 high lift steel back insulated doors. All 3rd them failed this year due to the shaft assembly breaking particularly the plastic that enables the manual release/engagement. I’ve concluded that this is a design flaw. It just feels cheaply made to me. Has anyone else had this experience?
Oh wow. Yes! I have a video about this very subject. They updated that shaft and the gear to it. Has Genie offered you a solution?
@@sosgds the route I took with the other 2 doors was to have the customer get new ones under the warranty and I replaced them. Ill likely be doing the same for the 3rd one. I just hope it isn’t something I run into every few years
Personally I prefer the 6170. Much quieter and it seems way more refined than the 8500W. Also it looks like guardian has a jackshaft now, but it looks horrible and I would never buy that based off guardians reputation
When you compare the LiftMaster to Genie is like comparing Lexus LS500 to a Hyundai Elantra.
There’s my take!
Which is the Lexus?
@@marcocendejas5144
Of course LiftMaster.
Genie openers are all GARBAGE!!!
I've installed many Liftmasters and Genie sidemount openers. I prefer the Genies. I've had zero problems with the Genies and have had Liftmasters not work right out of the box.
@@Eaglefreek300 same, when it comes to side wall mounts genies more reliable.
I'm sure glad you burned the extra time explaining what the video is about.
I could have never figure it out from the video title.
Thoughts on genie vs chamberlain
The Chamberlain RJO70 is a good machine. But still prefer the Genie 6170 pro line motor.
So do these companies flat block the general public from purchasing the product without a contractor license? In my book that is cause to steer clear of either brand all together. Many of us DIYers are so because we have no faith in most contractors anymore.
Hello Ryan. I believe contractors could do more to earn the trust of homeowners. As for these motors, they do offer retail DIY equivalents. Yet, in the case of Chamberlain they do not offer an illuminated wall console.
So, are installers charging more or less, for installing these devices. I would be interested to know, since it appears there is less work to install these wall mounted owners.
Hello. Yes that's what I do. But of course not all dealers approach their pricing the same way. For example they might just offer the bare bones that comes what's inside the box and then add cost with additional remotes, keypads, etc. Or they might offer only the manufacture warranty and try to upsell you with an extended warranty. And because these motors are high end and high dollar, those extended warranties make sense sometimes. In addition, the industry is currently dealing with the inflation costs, thus the gap is much less when it comes to pricing of these two motors. At any rate I do advise to do your shopping. There is also retail versions of these motors. Thus if you're handy you might be able to tackle this job on your own. The links in this video should direct you to those options.
It's not less work that cable tensioner on the 8500 a lot of times there's no place to install there's no wood to install it to your header being given up a few inches below so as a pain in the butt those little things 1 to be installed. It's different but not less
I’m concerned about the batteries due to being in a cold weather area… I don’t want the deadbolt to be stuck while I’m outside
That's a very good question. Both of these garage door opener motors approach their automatic door locks very differently. In the case of the LiftMaster motor I can tell you that the automatic door lock does tend to fail quite often. So between the two I feel that the genie would do a lot better job.
@@sosgds explain further please.
Good comparison. Camera zoom ins and out get old quickly. Thank you.
The excessive jabbering got old for me. Seemed to be intentionally stretched to maximize ads.
@@waynerhoades8187 Yes, I figured that too and I get it...its all about the money.
Genie 6170
Which one is quieter?
Hello. I have yet to test their decibel levels but to my ear the Genie is a bit quieter.
@@sosgds thanks for the info. Our garage door is right under the master bedroom so even a quiet overhead pull type opener sounds like a drag car starting in the garage from the bedroom. Original I like the more robust deadbolt of the liftmaster, I’m a little bias toward liftmaster, that and my father just put one in his garage, but ultimately I just want the quieter unit. I do think I like the external tension sensors, because if one goes bad you can just replace that part, if you have a software issue or motor sensor on the genie go bad, you have to replace the entire unit.
I think that's very wise reasoning. I do hope it all works out for you.
Are there locks for roll up doors like the one for the 8500?
Hello. Are asking if there is an automatic door lock for the any other brands? The automatic door lock to the 8500/8500W are also compatible with the 8550 and 85503 from LiftMaster. Not sure if that answers your question.
Genie is only one works with Alexa and Google. That is all you need to know to decide.
The problem with genie where do I start Genie used to have name brand recognition when you thought of a genie you thought of a garage door opener I mean it was like Google how much better can you have it then that.. that said genie was bought and sold and then bought and sold and then bought and sold again all through the 90s and each time a new company or new ownership came in there they did something to save a nickel and Genie went from having absolute Total name brand recognition to being crap and being the worst garage door openers out there I wouldn't put them in if you paid me. I used to have on my truck I had a full box just of genie parts cuz all we installed were the genie screwdrives the 8600 the 7600 and a stealth once in a while. That was all we put in I had a whole box full of circuit boards receivers carriages, reluctors capacitors two different sizes, that little coupler to attach the head unit to the rail you name the genie part I had them in there cuz they all went bad. Being the installer I had to warranty all of it. I got sick of working for free and working for genie so I switched to LiftMaster. I've had no problem since I mean I can tell you like I got a handful of problems over the years with any of the LiftMaster products they just work if you put them in right they work. Now I've got a free box empty of all those Genie partts. Don't get me wrong I still carry some for the occasional customer who has a genie already in there before I get there. .. that said Genie has left a bad taste in my mouth when it comes to Genie. I've installed an opener here and there through the years since I made the switch to LiftMaster and I have not been impressed at all they are garbage they're always playing catch up with LiftMaster and now they're just they're not going to get my vote not at this point in time. I don't see that changing. LiftMaster would have to mess up something big they have to go downhill fast for me to ever make the switch back to Genie.. that's just my two cents.
Hello. I what you mean. I think we all have a story living thru the Genie 1024, 2024, etc days. But their new motors have come a long ways. And don't know if it's the area where I live or allocated supply but Genie does well out here.
@@sosgdsyou May I ask but you're inland empire SoCal right ? If so we're neighbors. I work Santa Monica, Beverly Hills, Hollywood Hills or you could just say I work West LA. I live Ventura county though and I couldnt afford West LA if you tripled my salary. But I don't mind making the drive everyday I'm used to have been doing it for 30 years now. Maybe we'll bump into each other at a convention or something. In the meantime I'll keep enjoying your videos and I'll keep commenting on them if you don't mind. I think you're doing a good thing as long as you don't give away too many of our secrets. Stay healthy....
@@TommyBaldwin652 Hello Tommy! Yes sir! I'm basically in Chino Valley area. I used to work LA, OC, even Ventura county back in the day. I was much younger, hungry, and willing to drive. I would travel as far north as Fresno, far east as Blythe, and my favorite travel was San Diego. But again, I was much younger. Now I stay local, in fact in much busier staying my area. I appreciate the support on the channel. I know some guys have other channels that offer more trade secrets. So the protips I area to help the average person get the job done. Stay safe out there party person!
@@sosgds guys like that have no conscience because some homeowners going to get hurt winding a pair of 262s with screwdrivers or he's going to get hit with a cable they pops off the bottom of his door when they shouldn't be touching it at all.. I'll find these guys and put them in their place. .You're a brave guy driving from Fresno to San Diego that's a big area that's a very big area you won't catch me going past downtown.. I'd love to work local but I've been working down in the city for so long. Plus it's much cooler much much cooler in the summer. I was doing a job In Altadena one day it was 115 I drove to Santa Monica for the next call it was 65 we're talking like 20-30 miles as a crow flies and a 50 degree difference. No joke. I'm used to the traffic and I don't mind it. Good for you I'm glad to hear you're busy staying local close to home I envy that.
So, … what opener is in your garage?
Hello. Great question ... I do have two motors. And neither of them are wall mount motors. I have a Chamberlain belt motor and the Genie 3120L motor belt motor. They both work great for my needs. But If I had the option I would have the 6170 installed.
The automatic door lock is a joke,I am on my second one and it out now.
The Genie motor with battery back up is not very well thought out . Lift Master is much better and easier to replace . Looks more professional .
I believe both configurations are fine. I do appreciate that Genie redesigned the way they install the battery backup. But I also do prefer the LiftMaster configuration too.
I hear the myQ system is absolute garbage, and do you still needs membership to use
I would have to admit that in the beginning MyQ was pretty buggy. But they have really made strides with their iterations and updates. In fact I prefer it over the genie Aladdin connect app. And there's no longer a subscription or a cost to use the app for normal use. If you wanted the added extra benefits of monitoring or additional security features then yes, there would be a cost.
Doesn't MyQ require a monthly paid subscription?!?
Hello. Slowly but surely the Chamberlain openers will offer a paid subscription.
@@sosgds Well that is a good reasons I would not go with Chamberlain. I'm not paying a monthly subscription just to use my garage door from my car as I pull up as an example. That is what I thought Chamberlain was requiring.
@@Scott-sm9nm Indeed. I believe that's where the industry is going to differentiate the pro line openers to the retail openers.
Warranty on Lift master not good to work with manufacturer
Hello. LiftMaster is hit a miss sometimes. I have found them to be sticklers about the door balance affecting travel module. Other days I can get a really nice customer service rep and they will go the extra mile.
No HomeKit with the genie nooooo
Yes that is correct. HomeKit is an Apple based system and they have a strong control over who they work with.
Hate batteries, so no likee Genie's wireless wall button. But Liftmaster's possible cable tension or auto-door lock failures ain't good. ... Waaahhhh!
Wow that is super biased. There is no way the cable tension monitor can fail. It’s super super simple circuit open/close and it’s very heavy duty. The cable doesn’t regularly break where you will actually see this tension monitor close so I don’t see how you could possibly have seen it break unless it was installed very very loosely.
Cable keepers suck, so does Liftmaster's cable tension monitor. Don't put a wall mount operator on standard radius track.
Hello! Thank you for your feedback.
What type of track assembly do you prefer to install a wall mount opener?
Are you a commercial installer, residential installer, or both?
What area do you service?
High lift or full vertical. I did 18 years of commercial industrial. I like the Wayne Dalton hat you have.
Thank you! 18 years is a great run!
Are you no longer in the business?
What area did you service?
BTW, we have a merchandise store where we sell Torsion Trucker Caps. You can check out our website on our about page.
Great video, but please don't repeat saying the information again and again.
Thank you for the feedback. I will strive to make better, less repetitive content.
@@sosgds some times repetition is good, this helps to sink the idea into the brain, it gives assurance that what I am listening is correct.