I received my flex wallet today but the seal stickers of the box have been already cut. I tried to contact support. Is the wallet still safe?? I thought buy a wallet would be safe and now I’m scared to use it ☹️
That happened to me with dcent wallet. Some in transit opened it completely up and broke the tamper seals . I had to send it back and replaced it for me and the replacement was was all good.
Hello, the only way to verify if the Ledger device is genuine is by initializing it with Ledger Live installed from Ledger.com If you are able to set-up PIN, generate 24 words recovery phrase and establish a genuine check with Ledger Live, then your device is safe to use as explained here: support.ledger.com/article/4404389367057-zd If you require any further assistance, do not hesitate to reach out here: support.ledger.com
@@Ledger Our issue is not if the wallet is genuine but is the wallet compromised. When a customer buy your product it’s to safely manage his crypto. If he starts to question security of the device as soon as the device is received, the device become waste of money and time : the opposite of customer’s purpose!!!! The wallet cost is about 250€, the Ledger purpose is on security : the customers shouldn’t have to question themselves on the security of the de vice. Come on please make your seal tamper reliable!!
You're doing a fantastic job! I need some advice: I have a SafePal wallet with USDT, and I have the seed phrase. (alarm fetch churn bridge exercise tape speak race clerk couch crater letter). What's the best way to send them to Binance?
Help!!! My ledger flex was in the middle of updating, disconnected and now the ledger live app set up won't find it and I can't power off the device to reset it and start over
To manage stablecoins like USDT with your Ledger device, you don't need a dedicated app for each stablecoin. Instead, you use the app of the network on which the stablecoin operates. For example, if you're using USDT on the Ethereum network, you need to install the Ethereum (ETH) app on your Ledger device. Here's how you can do it: 1. Connect and unlock your Ledger device. 2. Open Ledger Live and navigate to 'My Ledger.' 3. Search for Ethereum (ETH) and click 'Install.' 4. Go to 'Accounts' and click '+Add account.' 5. Select Ethereum (ETH) and click 'Continue.' 6. Navigate to the 'Receive' tab, select your ETH account, and click 'Continue.' 7. Verify the Ethereum address on your device and click 'Confirm.' This address can be used to deposit your USDT. For more details, you can refer to this article: support.ledger.com/article/8950985607325-zd. If you have any more questions or need further assistance, feel free to reach out here: support.ledger.com/contact-us
Hello, please tell me, I was transferred coins to a cold ledger wallet, the courier lost it, so there was no way to activate it. Is it still possible to access the account (secret phrase and password are safe) or the money is lost irretrievably. Thanks in advance.
I’m not ledger but as long as you have the seed phrase belonging to the accounts, you are good. The physical ledger device is not what stores your crypto, it’s just a set of keys. Your seed phrase basically puts your keys on the edger device
@@Ledger Hello, I understand, thank you very much for the answer, You gave me hope that the funds were not lost irretrievably, because they convinced me that the new ledger would not work. All that remains is to buy a ledger and log in following the instructions. Keep in touch. Best regards
@@Ledger Hello team, I bought a new wallet ledger nano s, when writing phrases, 2 erroneous words were found that were not in the dictionary. As a result, I could not get access, I wrote to the company about the error, so far they have not responded. So I understand that I was simply deceived (
the ledger is so slow, there is no normal exchange in it, there is no nft market, the service sucks, take normal robotniks and make a normal service, people wander using your application, make trading with any tokens inside the wallet normal, it's not so difficult
Check out our full range of devices at: bit.ly/49Ggfuy
I received my flex wallet today but the seal stickers of the box have been already cut. I tried to contact support. Is the wallet still safe??
I thought buy a wallet would be safe and now I’m scared to use it ☹️
That happened to me with dcent wallet. Some in transit opened it completely up and broke the tamper seals . I had to send it back and replaced it for me and the replacement was was all good.
@@stevolanddownunder3549I hope I gonna have a replacement one like you I m not feel safe this this one.
Hello, the only way to verify if the Ledger device is genuine is by initializing it with Ledger Live installed from Ledger.com
If you are able to set-up PIN, generate 24 words recovery phrase and establish a genuine check with Ledger Live, then your device is safe to use as explained here: support.ledger.com/article/4404389367057-zd
If you require any further assistance, do not hesitate to reach out here: support.ledger.com
I just received my first wallet today, and the seal on my device was also opened!…?
@@Ledger Our issue is not if the wallet is genuine but is the wallet compromised.
When a customer buy your product it’s to safely manage his crypto. If he starts to question security of the device as soon as the device is received, the device become waste of money and time : the opposite of customer’s purpose!!!!
The wallet cost is about 250€, the Ledger purpose is on security : the customers shouldn’t have to question themselves on the security of the de vice. Come on please make your seal tamper reliable!!
You're doing a fantastic job! I need some advice: I have a SafePal wallet with USDT, and I have the seed phrase. (alarm fetch churn bridge exercise tape speak race clerk couch crater letter). What's the best way to send them to Binance?
Dude you do not want to post your seed phrase online delete this for your safety. Tryna help you man
Help!!! My ledger flex was in the middle of updating, disconnected and now the ledger live app set up won't find it and I can't power off the device to reset it and start over
Why no stable coin ledger like usdt how to install the stable coin in ledger any one can help me or explain why no stable coin in ledger
To manage stablecoins like USDT with your Ledger device, you don't need a dedicated app for each stablecoin. Instead, you use the app of the network on which the stablecoin operates. For example, if you're using USDT on the Ethereum network, you need to install the Ethereum (ETH) app on your Ledger device. Here's how you can do it:
1. Connect and unlock your Ledger device.
2. Open Ledger Live and navigate to 'My Ledger.'
3. Search for Ethereum (ETH) and click 'Install.'
4. Go to 'Accounts' and click '+Add account.'
5. Select Ethereum (ETH) and click 'Continue.'
6. Navigate to the 'Receive' tab, select your ETH account, and click 'Continue.'
7. Verify the Ethereum address on your device and click 'Confirm.'
This address can be used to deposit your USDT. For more details, you can refer to this article: support.ledger.com/article/8950985607325-zd.
If you have any more questions or need further assistance, feel free to reach out here: support.ledger.com/contact-us
Hello, please tell me, I was transferred coins to a cold ledger wallet, the courier lost it, so there was no way to activate it. Is it still possible to access the account (secret phrase and password are safe) or the money is lost irretrievably. Thanks in advance.
I’m not ledger but as long as you have the seed phrase belonging to the accounts, you are good. The physical ledger device is not what stores your crypto, it’s just a set of keys. Your seed phrase basically puts your keys on the edger device
@@jdzzl Hello, so I can buy a new ledger and access my account by entering the seed phrase and password, right?
Hello - yes, you can use your seed phrase to set up a new wallet and access your accounts.
@@Ledger Hello, I understand, thank you very much for the answer, You gave me hope that the funds were not lost irretrievably, because they convinced me that the new ledger would not work. All that remains is to buy a ledger and log in following the instructions. Keep in touch.
Best regards
@@Ledger Hello team, I bought a new wallet ledger nano s, when writing phrases, 2 erroneous words were found that were not in the dictionary. As a result, I could not get access, I wrote to the company about the error, so far they have not responded. So I understand that I was simply deceived (
Thank you!
The Flex is very dim compared to the phone.
please fix optimism. can't add it to my wallet
waterproofing!!
Where’s my ledger flex !!!!
the ledger is so slow, there is no normal exchange in it, there is no nft market, the service sucks, take normal robotniks and make a normal service, people wander using your application, make trading with any tokens inside the wallet normal, it's not so difficult