Skull Bliss Review. Watch before buying!
Вставка
- Опубліковано 25 чер 2024
- I'm not sure if I'm on an island over here but I've been seeing ads for Skull Bliss all over my Facebook, Instagram and recently UA-cam feeds. Their beautifully carved skulls instantly caught my attention and this became a "must have" art piece for my home office. Unfortunately my order arrived severely damaged and in this video I not only go over the details on how Skull Bliss poorly handled my damaged order but I also walk you through the process I used to fix my broken skull. Join me in my Skull Bliss review to see why I recommend you watch this video before clicking they buy button.
Want to see more of my cigar artwork? You can view more on the following sites:
UA-cam - / thegorecollection
Instagram - / cigarartistry
Website - www.cigarartistry.com/
Etsy - www.etsy.com/shop/GoreCollection
Twitter - / cigarartistry
DISCLAIMER: The description for this video contains affiliate links. Clicking on the product links will generate a small commission which is used to help support this channel. Thank you for your support!
Watched your review after ordering mine and super grateful for your honesty here because it’s clear this was a reason they switched to wood boxes from the awareness you brought, which I don’t think everyone commenting that theirs came in fine realizes. 🙏🙏
I’ve been lurking on their site and I am almost ready to pull the trigger … this video has really made me pause and rethink my purchase. I’m so very sorry your purchase from Skull Bliss was so disastrous and their customer service so horrible poor.
I just got my skull today. It came in a wooden crate and was perfect. Most beautiful piece ever! Maybe they used to ship in a cardboard box which I would find crazy considering how far it has to travel and the many hands that inspect it (goes through customs). I absolutely love mine!
Glad to hear that yours arrived safely. Sounds like they finally changed how they ship them which is very good news.
Customer service is EVERYTHING. Enjoyed watching the video, and your craftsmanship Gerald.
Thank Ron!
i really think they improved their shipping since your sad experience. Just received yesterday my Ram skull... and i felt like an Archeologist or a Museum Curator!
First, the craftsmanship and the beauty of the piece is stunning. Second, it came in a WOOD CRATE, nested in multiple layers of bubble wrap, and this attentive dedication to preserve this artistic piece made me feel like if i was receiving a precious artifact, something irreplaceable and unique.... and frankly, IT IS! I wish i could post an image to add to this as it is really impressive.
VERY happy with the whole process and the quality of this amazing art piece!
Glad to hear they improved the packaging. That and their return policy was my main issues with them. I love the craftsmanship too but unfortunately my experience will keep my from buying from them again.
Thank-You for sharing this information. I saw their ad on Facebook and was about to place my order. Again, you saved me a major heart ache.
You're welcome.
Hello James, we're glad to inform you that we've changed our return policy and improved the way of shipping our hand-carved skulls from Bali.
We apologize for every inconvenience that may have happened in the past when we were brand new to the market. However, we're now very confident of our shipping system and customer service.
Take care!
I also received a damaged piece but in a wooden crate, this was on an 800$ piece so I accepted to receive a new one for the shipping cost. Worked our great in the end, glad that offer was an option. The second one had no issue and I got to keep the old one to try and fix it someday.
Thank you vso much for your video, you saved me a lot of stress and frustration
You're welcome.
Received mine few days ago! Came on time! The packaging was good. Nothing is missing or broken .
I just got mine and I love it
I wish I would have seen this video before I bought my skull. I bought a $400 skull and was packaged in bubble wrap and was damaged upon arrival. I was able to fix the damage, but when I tried to mount the horns, they didn't fit. I proceeded to file down the nubs for hours to get the horns to fit. While doing this, I had to be very careful not to damage the skull further. A huge pain.
I'm super glad you put up a video of your experience. They should have replaced this with no charge to you. I will not purchase from a company that treats customers this way.
I’ve been wanting a skull for a while now! Even messaged the company to see if there was any first responder discount which they don’t offer. But after watching this video, I’m happy I didn’t waste my time. Thanks for the video and I’m sorry you had to suffer for my to know this information.
Thanks and watching and the skull is beautiful (after fixing it) but the company is just horrible.
Hi Matt D! We're glad to inform you that we've changed our return policy and improved the way of shipping our hand-carved skulls from Bali. All of our carvings are shipped in wooden boxes and packed securely using extensive amounts of bubble wrap and other materials to make sure they arrive damage-free.
We apologize for every inconvenience that may have happened in the past when we were brand new to the market. However, we're now very confident of our shipping system and customer service. We also do offer special discount codes and promotions every now and then! Right now we are running Wild Winter Sale with up to $500 Off sitewide🖤
I'm impressed. I use a #7 dental tool every day. Same tool for over 25 years, would be lost without it.
Thanks Aaron. I've been sculpting with dental tools for years now. Very durable and the right shape to meet my needs.
Dang I’ve been debating on buying a ram skull but had concerns about arriving damaged :(
Glad to see this video! I wouldn’t have the patience to fix it
Sorry for the bad news on this one. What I didn't show on this video is the amount of work it took to attach the horns since the plaster plugs were oversized.
Jesus Christ I’m legit having this exact issue with the exact response given. I should’ve googled first. Was a gift for my mother
Sorry to hear. You have me curious now on what percent of their customers is running into these types of issues.
@@CigarArtistry hey, so an update, after a few more back and forth, and me basically asking for a full refund and for them to ship their own skull back (I also made a claim through pay pal since I bought it using PayPal) they are sending me a new skull as a replacement and having me keep the old one. Will see how the new one arrives.
@@damir8145 hopefully no issues this time around for you. I do think they have a great product, it's the packaging that's pretty bismal.
I live on our ranch in Texas with a condo in Chicago for business use. I was just about to buy a skull for each location. Am glad I saw your review. You have convinced me not to deal with this company. Or should I say that the company convinced me not to deal with them !!! Thanks
I’ve been looking at making one of these purchases for a while but always hesitate at the price...! Thanks for the review man.
You're welcome.
Just got mine and it’s awesome.
Thank you for sharing! You may have saved me a headache.
Glad I could help.
Hi Bryan! We're glad to inform you that we've changed our return policy and improved the way of shipping our hand-carved skulls from Bali.
We apologize for every inconvenience that may have happened in the past when we were brand new to the market. However, we're now very confident of our shipping system and customer service. Take care!
Just received my XL Longhorn Boho Grey skull today, in perfect condition. I will say the process and shipping was a complete headache. I ordered the skull back in June and just received, about 3 months later. They were good at constant communication back and forth with emails, so support was good company side, however delays on backorders, and first skull was broken before being shipped out delayed my purchase. Quite a bit had to paid in customs (Shipped to Canada), BUT, I will say the final product is beautiful and my wife and I couldnt be happier. Overall 80" from tip to tip when horns are on skull. No damage anywhere, great carving and horns are incredible quality.
Was shipped in thin wooden box with tons of bubble wrap, so more solid packaging since this video. Box had damage on outside and was inspected at border, so first looks of outside of box were concerning, but upon opening they took good care in packing tight and wrapped up well. Its a pricey purchase, and was a headache with the time of purchase to receiving, but worth it in the end. Its going to be quite the wall piece once hung.
Hope this helps potential buyers.
How much in customs did you pay? I’m in Canada aswell and looking to buy
in future CA glue and activator is your best option. your looking at a 5 to 10 sec set
I loved these skulls but now after watching the video I'm really concerned about buying one. Thanks for the heads up
The skulls are beautiful and I believe they have addressed their shipping issues. However, all that being said I'll never do business with them since they did not honor their original guarantee.
CA glue and activator will set in 5- 10 secs. or if you need to fill you can use CA glue and baking soda. the baking soda fills and acts as and activator you can build up layers very easy
Thanks for the tip! I'll have to check it out.
Good thing I saw this. Was just considering if I was going to get one. But have you tried using Loctite superglue? It dries super fast and holds really well.
No, I didn't try that but the epoxy works very well. Just messy to work with.
Apoxie sculpt comes in different colors and works great.
I actually do have some Apoxi sculpt in white. My thinking was since I had to fuse parts together I used the JB Weld. Now I'm curious to see how Apoxie would have worked.
I had a similar experience, the product came damaged and they wanted me to pay an extra $100 but the website clearly mentions that they will take full responsibility and send a new one or a full refund, so I told them that and I did got a new one back without me paying anything extra but the only problem is that they send me a smaller skull than what I had originally order and since all these are around the same price I didn’t bother to contacting them again.
The product are nice but it’s not worth the hassle.
Sorry to hear. Completely agree that they are not worth the hassle. At least your second skull arrived oo.
will they not replace it
I, too, received a Skull about 3 years ago. Mine had turquoise missing, and they suggested the same that I could go to an art store and fix it myself, and they'd send me $15.00. Granted, the damage yours had is very extensive, and I would of demanded a full refund! That why I'll never buy from them again! They need a better return policy or insure their shipping process!
Hey friend, would you mind contacting us again with your order number? We are still a start-up company, and although we can’t prevent all the damages during shipping, with feedback from our customers, we have revised both our packaging and our return policy, in hope we can prevent similar issues from happening in the future. We appreciate your feedback and would love to make this right.
Looking forward to hearing back from you!
Vlad
Skull Bliss
I had the same issue just 2 weeks ago. The skull arrived damaged with a piece broken off and the skull cracked in 3 places on the top. There was no fragile label at all shockingly, thin bubble wrap and they never responded to my emails at all. Mine was the brownish cow skull (antique sun) what do you suggest using to repair this one due to the color difference?
J-B Weld makes a few different color variations for their putty. I use to get it in white but I believe there is also a brown version. You still may need to paint which is what I originally was planning to do. The other option would be a clear epoxy but you would need to be able to brace the pieces together for a few hours while it dries. Hope it all works out for you and sorry to hear you had the same experience as me.
@@CigarArtistry Thank you for your reply!! Seriously appreciate it! Happy Holidays!
Their website says, and I quote, "In the case that something does arrive broken we take full responsibility and offer either a full refund or we could reship a brand new skull." So I would throw that in their face. And with how much money these things cost, if that doesn't work, I'd start a claim with the Better Business Bureau.
I ended up taking my losses and just fixing this one myself. Hopefully my experience with this video will give others a good warning about this company.
Yea my skull is cracked and I wrote to them and did not receive a new one they offered 10% off the product.
Should have researched before buying from them! Got my package today and it was broken at the horn and above the eye. They offered me the same discount which is ridiculous. Even when I wanted a refund. This video is great btw
Thank you and I'm sorry to hear you had the same experience.
Ukir Bali is a other company. They offered a free replacement if the first one arrived broken. Was not needed though because it was packed very well.
I’m glad I watched this video before making a $1000 purchase 😅 I definitely won’t be purchasing it anymore.
Yeah its unfortunate.
Hello Xavi, we're glad to inform you that we've changed our return policy and improved the way of shipping our hand-carved skulls from Bali.
We apologize for every inconvenience that may have happened in the past when we were brand new to the market. However, we're now very confident of our shipping system and customer service.
Take care!
This video’s a year old now and I think Skull Bliss upgraded from a cardboard box to a wood one. This video might have might be to thank for that.
Thanks for the review. I was looking to buy one but after watching this their customer service seems like crap and if a company can’t even assure your item is packaged properly then that says a lot about their company and what think about their customers.Thats a deal breaker. I won’t be buying! Thanks!
You welcome and I wish I had a similar review when I was doing my research.
Hello Julio, we're glad to inform you that we've changed our return policy and improved the way of shipping our hand-carved skulls from Bali.
We apologize for every inconvenience that may have happened in the past when we were brand new to the market. However, we're now very confident of our shipping system and customer service.
Take care!
@@skullbliss5487 You guys should probably send him a new skull. I found this review because I want to place an order for a longhorn and now I'm getting cold feet. I'm sure if you made things right this guy will make a follow up review and you guys will get a ton of business from it. Just saying.
How many days it takes to come?
I believe it took a few weeks.
I got a deer skull I'd like to do that too
The carvings definitely create a very unique and cool looking piece. I say go for it and see what you can come up with.
Be sure to wear a good mask - inhaling bone dust from carving can be really unhealthy...
Superglue + baking soda would have really worked well, it just dries like a bone if done correctly.
Thanks for the tip!
Strength wise, nothing beats jb weld. Look at tests found here on youtube. Its not even a close comparison.
Now call your credit card company and charge back. Screw that sham of a company...wow.
I bought one a few weeks ago... hopefully I dont have this experience... Fingers Crossed 😬🤞🏼
Also I just notice on their website they Guaranter your purchase will arrive in perfect condition.
Guarantee
I hope you don't have the same experience as well. The carvings are beautiful.
Their website says that but getting them to honor their guarantee is a different story. I went back and forth with them by the time I figured I would just cut my losses.
Any updates on your purchase?
Bought a skull lamp from skull bliss. It broke really easy.. I thought it was hand carved out of a real animal skull. Mine was made of plastic. Probably made in a mould. At THAT price its very disapointing..
I thought they were supposed to be hand carved too. Sorry to hear about your experience.
Interesting review. For that kind of money you spent you shouldn't have had those problems. No way I would do business with them
Yes, was very disappointing.
Poor customer service!
Hi Cigar Artistry! Thank you for your business and your candid feedback. We appreciate your honesty and are using your insights to continually improve. Please accept our apologies for falling short of your expectations. Please reconnect with our customer service department to discuss your options for a smooth and equitable solution. 💕🙏
Looks like you guys haven’t learned anything. I having this exact issue and given the exact response.
Thank you for the pictures and explanation on why you want it replaced.
I can then offer you one of the following options:
1. I can offer you a 25% refund on the skull you received, and then perhaps you can just take it to a taxidermist and get it tweaked to your satisfaction.
2. Or, you are welcome to return it, as per our Return Policy, and as soon as the package is back with us, we can send you a replacement. Please note we are located in Bali, Indonesia.
Let us know which one you prefer and we will proceed accordingly.
Hi Cigar Artistry, we hope you are doing fine. In the last months we have worked hard to improve the way we ship our skulls. Therefore we would love to convince you of our new procedure and get your feedback. We have left you a message on your website's form. Hope to hear from you soon. All the best. 🙏
You're paying for the life of the beast... it's coming from a land where the animal lived a full life of freedom. When you pay the outrageous price, you're literally paying for the glory of the life of the skull. Ummm, the animal was roaming the streets of India. Happy,free and worshipped. So it's bones will bring you the same happiness it experienced.. be greatful my friend, God bless! 🖤🙌🏾
Dude you shouldn’t be attempting to repair it at all, send it to anyone else to fix it.
Looks like they are trying DAMAGE CONTROL by posting they are in the midst of fixing the issue However it still seems as if they are say one thing and doing another. Thanks for saving me the hassle and loss of hard earned money👎