HELP, I want trying to check my machine underneath while plugged in. I was looking for whatever causes the noisy clicks and clanks. While tilting machine 45 degrees or so a motor sound started up, then stopped after few seconds. I fixed the noises with an alan wrench and plugged in the unit. Now none of the electronics work at all. Almost as if a leveling issue has shut unit off for accidental tip overs. Is ther a fuse? A reset button?
Hello, It's possible that one of the wires inside the unit came loose when you moved the unit. Please contact our Customer Support Team at 888-993-3199 for troubleshooting over the phone.
Hello, we hope these videos can help our customers with maintenance on their ellipticals, but if you do need some additional help our tech support department is available to troubleshoot over the phone as well. They can be reached at 800-244-4192 for units in warranty or 888-993-3199 for out of warranty.
Thank you for replying, The Livestrong Elliptical is Model 8.0 E and serial number EP5351008cy00008 We recently noticed that the contact when the charger is plugged in does not feel good--ut seems to wiggle. Just in case I ordered a new charger. Thank you again Frances. moser0505@gamail.com
thank you very much for posting this video your a super star !! well done and God Bless you
HELP, I want trying to check my machine underneath while plugged in. I was looking for whatever causes the noisy clicks and clanks. While tilting machine 45 degrees or so a motor sound started up, then stopped after few seconds. I fixed the noises with an alan wrench and plugged in the unit. Now none of the electronics work at all. Almost as if a leveling issue has shut unit off for accidental tip overs. Is ther a fuse? A reset button?
Hello, It's possible that one of the wires inside the unit came loose when you moved the unit. Please contact our Customer Support Team at 888-993-3199 for troubleshooting over the phone.
I guess that whoever buys one of these machines should be amateur mechanic too.
Hello, we hope these videos can help our customers with maintenance on their ellipticals, but if you do need some additional help our tech support department is available to troubleshoot over the phone as well. They can be reached at 800-244-4192 for units in warranty or 888-993-3199 for out of warranty.
What kind of lubricant do I buy and where are some places I can buy it from?
Hi Kimberly, You will want to use lithium based grease to lubricate the joints of your elliptical. You can get this from a local hardware store.
Where is the turn on switch?
Hello Frances, not all of our models have on/off switches, but we can find out for you. Which model do you have?
Thank you for replying, The Livestrong Elliptical is Model 8.0 E and serial number EP5351008cy00008
We recently noticed that the contact when the charger is plugged in does not feel good--ut seems to wiggle. Just in case I ordered a new charger.
Thank you again Frances. moser0505@gamail.com
wearing gloves would save your hands from mast grease chemicals.