I am so grateful for this video, you did an outstanding job teaching how to fix this machine. The step-by-step beginning with the side covers was fantastic. I did this inch by inch with your direction and my printer M477 is fixed. I was in the middle of printing a manuscript when this 59.F0 error code popped. Ordered the part and watched this video and all is well. Many thanks and may you have many blessings.
Yo, thanks man. I had to fix someone's laptop in an organization I am working. It had serious jamming paper problem and I thought of taking it to the technician. But after watching this video for about 8 mins I had fixed the problem. Thanking you once again.
If it works when you put it back together you 100% deserve a medal. I'm good on them now, but the first 10 times or so I did it were iffy. Usually forgot to plug the interconnect board ribbon cable back into dc controller, so I'd get a blank display when I turned it on.
Massive thanks for the video. I had the same error on my M452dn. I actually just cleaned the transfer roller and put it back together. FIXED!! (maybe for a little while lol).
Thank you! Despite the brief goofs here and there, this video was a lifesaver for me and my university! Definitely recommend for anyone dealing with this error, in my case it was an m477 duplex
Thanks! I do phone support for a lot of techs that are several hours drive away, so I try to cover every single thing that anyone could possibly run into in the vids. Some of the things I've gotten hung up on myself. Machines are a lot more complicated than the good old days!
This is fantastic, thanks! I found here because I needed to clean the transfer belt of a printer someone gave me for repair. The magenta toner leaked. So: get the belt unit out, clean it, put it back in - all good.
Great video. Thank you for sharing this information. I have this 59.F0 error on the exact same HP printer. I have been turning my unit off and on many times...but suspect this will lead to a transfer belt replacement which I am dreading...but with your inspiration I may have to succumb to following your lead. Thank you for sharing your knowledge and experience. -
Honestly the covers are the hardest part. Maybe try taking the covers off first, then if you are successful with getting them off go ahead and order the new belt. If you have the 452 printer only version, the covers are a little easier than the 477 but still tougher than other models.
Thanks for the video. It helped me to open de printer, takte out the fuser and find the paper wrapped around the roller INSIDE the fuser 🤣😂 But it was already baked onto the roller. I can't unwrap the paper from the roller. So I have to exchange the roller itself.🤞
Great Video - thank you! I have an HP 477 FDW - smudging/copying information on the left side when I print out documents. When scanning electronically to my computer the page cuts off and the entire document is being saved. What do you think the causes are? Do I need to replace the Fuser or a combination of the fuser and the transfer belt? Fuser P/N? Transfer Belt P/N?. Thanks.
If you are getting smearing on printouts, it is most likely the fuser. I have not seen a transfer belt on this model cause any print quality issues as of yet. Duplex fuser is RM2-6460, simplex fuser is RM2-6431. Transfer belt is RM2-6454.
No. You probably need to replace the fuser if it boots straight up to that message. If it only happens after you send a job to it, it would most likely need pickup roller replaced.
Great video. How much should I expect to pay to get the same type of repair done? Parts and labor? Just trying to see if its worth fixing or just buy a new one. Thank you
Entirely dependent on if you find a competent person to do it, you'd be surprised how rare it is in this field. It only takes half an hour tops for me to replace one, the belt itself costs anywhere from 80-350 depending on whether it is remanufactured or if it's brand new directly from HP.
For a printer with Event Code 13.10.14 but no actual paper jam, I took it apart to be sure and found nothing. Do you have experience with that error code? its a MFP480.
I replaced the pressure roller now the fuser is having a hard time going in flush on the wiring side. Did I do something wrong. I also have an extra white part that I can’t recognize
Thanks I just bought one, it’s a tight spot for me because it’s for a church my wife works for and I thought i was doing something special by rebuilding but at the end of the day I should have just got the fuser in the first place
I’m still not recognizing the white piece it looks like an L and has two circular holes in it and a part sticking out. I’m afraid it’s something important
@@truthblastbroadcasting391 haven't heard of anyone having luck rebuilding this model. Just make sure you get correct fuser, duplex and non duplex models take different fusers.
@@marshacimadevilla9890 simplex models and duplex models take different fusers. I can put links for each type in video description later tonight when I get home.
@TravThompson i had that happen once, a second transfer belt fixed it. Make sure you get the plastic pawls seated properly in the side after putting new belt in. Might be worth double checking those are in correctly on current belt as well. Weird thing on mine, after i got blank pages on new belt, i put original belt in that was having intermittent 59 errors and i got blank pages with that one too. 2nd new belt and it was back to normal again. Still baffled by that entire experience.
Removing it and re-seating it fixed my problem. Worked for a little bit but my error returned. I think it’s a solenoid issue, looking for that video now :)
Today I cleaned the belt on my own M477, put it back in, but NO...the printer refuses to print or copy anything in color. The event log shows a recent "Color plane registration sensor error" but what is this thing? Where's that sensor located?
It is failing the calibration because there is color. Probably needs a new transfer belt but I have also seen nearly end of life toner cartridges cause it to not print color
@@KenKyleRacingThanks, it printed color just fine before I cleaned the transfer belt - except for a few spots (reason I attempted to clean it in the first place). Also, all cartridges are well over 50% full. I'll continue to look for that sensor as the official manual - HP document number c05049253 - says "the sensor might need to be replaced". Maybe I just need to clean it once I find it.
@fhisg 50% doesn't mean anything, the cartridges are rated for a specific number of pages and once you go past that number they can cause all kinds of issues. I think black is good for 2600 and the colors are good for 2000. There is nothing to clean on the belt, if there were print quality issues previously it would be the color the issue was with. The fuser can also cause print quality issues when it is worn out, those will typically be colored splotches towards the side of the printed page
@@KenKyleRacing "if there were print quality issues previously it would be the color the issue was with." - yes, but with excessive toner on the belt I needed to clean that first. I forgot to mention that I also tried swapping cartridges with the ones from a working M477. It made no difference, only got black & white copies. Do you happen to know what this "plane registration sensor" is? Which unit is it part of?
According to an HP representative that sensor is inside the transfer belt unit. Running Print Quality > Color Calibration and Service > Cleaning multiple times eventually seems to have resolved the issue.
It would be the fuser causing that error, I think the correct part number is RM2-6418. Duplex and simplex machines take different fusers so you want to make sure you get the correct one.
Thank you for sharing! Can you please help with the P/N for the fuser for this model? Or maybe you know the P/N for the roller from the fuser? :D The plastic that cover the roller from inside the fuser got burned in one place...
Just because toner is full doesn't mean the drum inside the cartridge isn't shot. They are light sensitive, so leaving the drum exposed to light will kill them pretty quickly. On this model I have not seen anything outside of the cartridges cause light printing (assuming machine has not been taken apart). If machine has been taken apart, I have seen other technicians damage the leads on the ribbon cable on formatter and cause very light print on black only. You should print solid pages of black, red, blue and yellow to verify if it is one specific color or all 4.
@@KenKyleRacing never been apart just started this month printing very light the blk is not really blk and so forth for color, im not sure whats going on and the toner is after market would that make a difference
@@r.t.1942 definitely could be aftermarket toner, that's definitely a lot more likely than machine causing it. Transfer belt could cause light print but I have not seen one go bad in that way on this model yet.
@@danromero8283 could be one of the cartridges,.especially if they are past 3k pages. Could also be transfer belt, but I've never seen a belt cause that issue on a 377 yet.
@@KenKyleRacing I work for Xerox at a major hospital group and we have pretty much been retiring and replacing with M454 and M479. The new models haven't failed yet. I actually prefer Lexmark printers as they don't seem to have as many errors as HP does.
Thanks so much for this. We've been getting some paper jams on our M477fdw, and this morning found a long piece with little gears that came loose. No idea where it goes! Has code RC4-4686 V1-2 on it. Would appreciate some help.
That part number doesn't exist in the manual or on google, I'd guess it's probably a piece of the fuser, but that is just a guess. Fusers and transfer belts are about the only things that go bad on these models.
@@KenKyleRacing Thanks so much for your reply. I tried to look up at code in the repairs guide and an internet search. Got some indirect hits, none for that part number. No idea how it ended up loose when I pulled open the back door to clear a jam. Mind you, my work colleague left it that way! LOL Thanks again, much appreciated.
@@KenKyleRacing Its in back of the printer and kinda hard to get to. You can use a thin blade and scrape it clean because its tuff to remove. Theres a few videos on here about it. The soleniod engages and disengaes the transfer belt.
Done that a bunch of times, gets called back 100% of the time. If you are charging per service call tho, I could see why the customer wouldn't call you back. We do contract work, so they don't pay anything for having us come out.
@@darthjar9117 we have 12 techs and I think every single one has tried it at least twice each. I personally did at least 5, it would clear the error but all 5 of mine came back within 2-3 months.
Your instructions were spot on. I successfully salvaged a really nice printer following your step-by-step guidance. Great job!
I am so grateful for this video, you did an outstanding job teaching how to fix this machine. The step-by-step beginning with the side covers was fantastic. I did this inch by inch with your direction and my printer M477 is fixed. I was in the middle of printing a manuscript when this 59.F0 error code popped. Ordered the part and watched this video and all is well. Many thanks and may you have many blessings.
Glad it was helpful to you!
Yo, thanks man. I had to fix someone's laptop in an organization I am working. It had serious jamming paper problem and I thought of taking it to the technician. But after watching this video for about 8 mins I had fixed the problem. Thanking you once again.
This video is extremely helpful, but I still feel I should get a medal after completing all of this.
If it works when you put it back together you 100% deserve a medal. I'm good on them now, but the first 10 times or so I did it were iffy. Usually forgot to plug the interconnect board ribbon cable back into dc controller, so I'd get a blank display when I turned it on.
Massive thanks for the video. I had the same error on my M452dn. I actually just cleaned the transfer roller and put it back together. FIXED!! (maybe for a little while lol).
Thank you! Despite the brief goofs here and there, this video was a lifesaver for me and my university! Definitely recommend for anyone dealing with this error, in my case it was an m477 duplex
Great video. Theres not many engineers that will go into that much detail regarding replaceing the belt.
Thanks! I do phone support for a lot of techs that are several hours drive away, so I try to cover every single thing that anyone could possibly run into in the vids. Some of the things I've gotten hung up on myself. Machines are a lot more complicated than the good old days!
This is fantastic, thanks! I found here because I needed to clean the transfer belt of a printer someone gave me for repair. The magenta toner leaked. So: get the belt unit out, clean it, put it back in - all good.
Great video. Thank you for sharing this information. I have this 59.F0 error on the exact same HP printer. I have been turning my unit off and on many times...but suspect this will lead to a transfer belt replacement which I am dreading...but with your inspiration I may have to succumb to following your lead. Thank you for sharing your knowledge and experience. -
Honestly the covers are the hardest part. Maybe try taking the covers off first, then if you are successful with getting them off go ahead and order the new belt. If you have the 452 printer only version, the covers are a little easier than the 477 but still tougher than other models.
Thanks for the video. It helped me to open de printer, takte out the fuser and find the paper wrapped around the roller INSIDE the fuser 🤣😂
But it was already baked onto the roller. I can't unwrap the paper from the roller. So I have to exchange the roller itself.🤞
Saludos desde Iztapalapa CDMX Gracias por compartir sus conocimientos con nosotros.Hasta pronto
And mty printer is working again! Thank you so much for this very helpful video.
Saludos desde Iztapalapa México, gracias por compartir sus conocimientos con nosotros, cuídense.Hasta pronto
Excelente video. 👌, gracias por compartir tus conocimientos, me fue muy útil.
Thank you for this excellent video. Replaced the transfer belt today and my printer is working again!
Thank you very much, that was very detailed.
Thanks for sharing. It's very much appreciated.
This is my exact printer and was able to change the transfer belt easily thanks to this video. Thanks so much!!
Thank you for this informative video !
Big help! Thank you!
Great Video - thank you!
I have an HP 477 FDW - smudging/copying information on the left side when I print out documents.
When scanning electronically to my computer the page cuts off and the entire document is being saved.
What do you think the causes are?
Do I need to replace the Fuser or a combination of the fuser and the transfer belt?
Fuser P/N?
Transfer Belt P/N?.
Thanks.
If you are getting smearing on printouts, it is most likely the fuser. I have not seen a transfer belt on this model cause any print quality issues as of yet. Duplex fuser is RM2-6460, simplex fuser is RM2-6431. Transfer belt is RM2-6454.
Will this cause you to have a paper jam message for the back? As it’s telling me I have a paper jam in the back but there’s nothing there.
No. You probably need to replace the fuser if it boots straight up to that message. If it only happens after you send a job to it, it would most likely need pickup roller replaced.
@@KenKyleRacing comes on soon as you turn it on (jam in print paper path open rear door & clear paper)
@@JAYCRIMINAL1 probably needs fuser replaced, pretty common on these. Make sure you get the correct one, simplex and duplex fusers are different.
Very helpful guide thanks dude
Thank you so much. Nice video . 👏👏👏
Thank you very much! It`s helpful video.
thank you , Excellent detail!
Great video. How much should I expect to pay to get the same type of repair done? Parts and labor? Just trying to see if its worth fixing or just buy a new one. Thank you
Entirely dependent on if you find a competent person to do it, you'd be surprised how rare it is in this field. It only takes half an hour tops for me to replace one, the belt itself costs anywhere from 80-350 depending on whether it is remanufactured or if it's brand new directly from HP.
Its amazing video, i like it, thanks for sharing.
For a printer with Event Code 13.10.14 but no actual paper jam, I took it apart to be sure and found nothing. Do you have experience with that error code? its a MFP480.
@jstinn123 if it says jam but no paper jammed, it's usually the feed rollers
@@KenKyleRacing I did find a fragment of paper above the fuser.
Fusers can also cause jamming issues. They're a little easier to swap than the transfer belt.
Please do you need a new transfer belt to replace the old one to solve the error 59.F0 or just have to remove the belt and reinstall it?
You do need to replace it with a new one.
@@KenKyleRacing Ok. Thank you.
Thanks you
Thnx alors . Merci beaucoup pour votre vidéo.
I replaced the pressure roller now the fuser is having a hard time going in flush on the wiring side. Did I do something wrong. I also have an extra white part that I can’t recognize
Might want to just replace the entire fuser.
Thanks I just bought one, it’s a tight spot for me because it’s for a church my wife works for and I thought i was doing something special by rebuilding but at the end of the day I should have just got the fuser in the first place
I’m still not recognizing the white piece it looks like an L and has two circular holes in it and a part sticking out. I’m afraid it’s something important
@@truthblastbroadcasting391 haven't heard of anyone having luck rebuilding this model. Just make sure you get correct fuser, duplex and non duplex models take different fusers.
@@truthblastbroadcasting391 take a video of it and upload to UA-cam and post the link
You're a legend.
Hello I need help to buy transfer belt...
I have 2 452s and both say I have a printer jam in the back. One is a brand-new printer never used. There is no paper in either of them. Can you help?
Pretty common issue, sensor on fuser probably knocked out of place or broken. Replace the fuser.
@@KenKyleRacing Thank you. Where do I get a fuser?
@@marshacimadevilla9890 simplex models and duplex models take different fusers. I can put links for each type in video description later tonight when I get home.
Thank you.@@KenKyleRacing
Mine is duplex.
Printing blank pages after changing the transfer belt, any ideas?
@TravThompson i had that happen once, a second transfer belt fixed it. Make sure you get the plastic pawls seated properly in the side after putting new belt in. Might be worth double checking those are in correctly on current belt as well. Weird thing on mine, after i got blank pages on new belt, i put original belt in that was having intermittent 59 errors and i got blank pages with that one too. 2nd new belt and it was back to normal again. Still baffled by that entire experience.
Removing it and re-seating it fixed my problem. Worked for a little bit but my error returned. I think it’s a solenoid issue, looking for that video now :)
Today I cleaned the belt on my own M477, put it back in, but NO...the printer refuses to print or copy anything in color. The event log shows a recent "Color plane registration sensor error" but what is this thing? Where's that sensor located?
It is failing the calibration because there is color. Probably needs a new transfer belt but I have also seen nearly end of life toner cartridges cause it to not print color
@@KenKyleRacingThanks, it printed color just fine before I cleaned the transfer belt - except for a few spots (reason I attempted to clean it in the first place). Also, all cartridges are well over 50% full. I'll continue to look for that sensor as the official manual - HP document number c05049253 - says "the sensor might need to be replaced". Maybe I just need to clean it once I find it.
@fhisg 50% doesn't mean anything, the cartridges are rated for a specific number of pages and once you go past that number they can cause all kinds of issues. I think black is good for 2600 and the colors are good for 2000. There is nothing to clean on the belt, if there were print quality issues previously it would be the color the issue was with. The fuser can also cause print quality issues when it is worn out, those will typically be colored splotches towards the side of the printed page
@@KenKyleRacing "if there were print quality issues previously it would be the color the issue was with." - yes, but with excessive toner on the belt I needed to clean that first. I forgot to mention that I also tried swapping cartridges with the ones from a working M477. It made no difference, only got black & white copies. Do you happen to know what this "plane registration sensor" is? Which unit is it part of?
According to an HP representative that sensor is inside the transfer belt unit. Running Print Quality > Color Calibration and Service > Cleaning multiple times eventually seems to have resolved the issue.
I did subscribe but you have more than 1000 subscribers
Ya this video helped me get over the 1k mark. Appreciate you subscribing anyhow tho!
hello friend.. I have an HP 477 FDW, AND IT IS WITH AN ERROR CALLED 50.79...QAUL ENGINE SHOULD I CHANGE? RM2-7344???? thanks
It would be the fuser causing that error, I think the correct part number is RM2-6418. Duplex and simplex machines take different fusers so you want to make sure you get the correct one.
Thank you for sharing! Can you please help with the P/N for the fuser for this model? Or maybe you know the P/N for the roller from the fuser? :D The plastic that cover the roller from inside the fuser got burned in one place...
Duplex or simplex? There are different fusers for each.
@@KenKyleRacing simplex please
@@paunaiulian8628 RM2-6431
@@KenKyleRacing appreciated!
what will cause light printing on a m477 , toner is full
Just because toner is full doesn't mean the drum inside the cartridge isn't shot. They are light sensitive, so leaving the drum exposed to light will kill them pretty quickly. On this model I have not seen anything outside of the cartridges cause light printing (assuming machine has not been taken apart). If machine has been taken apart, I have seen other technicians damage the leads on the ribbon cable on formatter and cause very light print on black only. You should print solid pages of black, red, blue and yellow to verify if it is one specific color or all 4.
@@KenKyleRacing never been apart just started this month printing very light the blk is not really blk and so forth for color, im not sure whats going on and the toner is after market would that make a difference
@@r.t.1942 definitely could be aftermarket toner, that's definitely a lot more likely than machine causing it. Transfer belt could cause light print but I have not seen one go bad in that way on this model yet.
@@KenKyleRacing ill try that printing solid colors see if that will help me solve the problem
@@r.t.1942 if it's more prominent on one particular color it's almost definitely that color cartridge.
i need tutorial change selenoid for hp m477fdw
please need help , i have a hp m377dw, only prints black ,no color
Print either a demo page directly from machine control pad or a supplies status page. If those come out in color, you have a driver issue.
print demo page only black
@@KenKyleRacing
@@KenKyleRacing demo page print black
@@danromero8283 could be one of the cartridges,.especially if they are past 3k pages. Could also be transfer belt, but I've never seen a belt cause that issue on a 377 yet.
@@KenKyleRacing all toners are new and original
HP CLJ M452 11,000 pages and it has the 59 F0 error.
Ya it seems more like a "it will last this long" as opposed to being tied to number of prints. I just had to replace one yesterday.
@@KenKyleRacing I work for Xerox at a major hospital group and we have pretty much been retiring and replacing with M454 and M479. The new models haven't failed yet. I actually prefer Lexmark printers as they don't seem to have as many errors as HP does.
Thanks so much for this. We've been getting some paper jams on our M477fdw, and this morning found a long piece with little gears that came loose. No idea where it goes! Has code RC4-4686 V1-2 on it. Would appreciate some help.
That part number doesn't exist in the manual or on google, I'd guess it's probably a piece of the fuser, but that is just a guess. Fusers and transfer belts are about the only things that go bad on these models.
@@KenKyleRacing Thanks so much for your reply. I tried to look up at code in the repairs guide and an internet search. Got some indirect hits, none for that part number. No idea how it ended up loose when I pulled open the back door to clear a jam. Mind you, my work colleague left it that way! LOL Thanks again, much appreciated.
Its not the transfer belt. Its the solenoid in back that drives the transfer belt.
I was thinking about taking one apart next time I ran into this. Typical sticky hp solenoid?
@@KenKyleRacing Clean off that sticky shit on solenoid lever. It doesnt need any cushion or padding.
@@mg8718 where on the transfer belt is the solenoid?
@@KenKyleRacing Its in back of the printer and kinda hard to get to. You can use a thin blade and scrape it clean because its tuff to remove. Theres a few videos on here about it. The soleniod engages and disengaes the transfer belt.
@@mg8718 appreciate the info, I'll have to look closer next time I run into one of these models.
I'm #449 Groovy dude
You don’t need to replace the belt in 90% of these machines. There’s a FW update for the DC controller that fixes it.
Done that a bunch of times, gets called back 100% of the time. If you are charging per service call tho, I could see why the customer wouldn't call you back. We do contract work, so they don't pay anything for having us come out.
@@KenKyleRacing hmm. Never had a machine get called back with that fix personally.
@@darthjar9117 we have 12 techs and I think every single one has tried it at least twice each. I personally did at least 5, it would clear the error but all 5 of mine came back within 2-3 months.
Theres always one 😂
@@Completejetting next one I run into I'm gonna try the firmware again. Apologies in advance to the customer. Lol
Wrong!!! You need to update DCC controller to v. 15101 and problem resolved.
Always do that first, then replace the belt when it gets called back in for the same thing a week later.
It won’t and never has. Itb replacement is never the solution to the problem. I gauranty it!
Good, but too fast. Slow the heck down. It’s not a race.
Seriously??!!
P
This is dangerous, please next time, lay the printer side ways...instead of going underneath it like that...it could fall on you..!
You need help