Plz Plz Plz answer #Focusrite, I am in trouble :(( I am currently using a scarlett solo 2nd gen. I am having some problem with my Operating system of computer. So if i format my computer, then will i have to register my Ableton live again ? I mean would i be able to use the software again after installing ?
Hi Saziz, don't worry your codes will remain in your account including your Ableton code. If you have any issues post-installation please contact tech support support.focusrite.com/hc/en-gb/requests/new
Hi, thanks for reaching out. Yes! If you reach out to the support team at the link below and provide your serial number, they will be able to find your bundle code. bit.ly/FocusriteSupport
+Gerry Laverty I think it would be easiest if we could help you more directly as it may be that the plugins are installed in the wrong place on your computer, please contact us here: support.focusrite.com/hc/en-gb We also have a live-chat feature that we can help you over to, accessible from the above page
Hi Maximiliano, We'd need to know a bit more about your system in order to give you some specific help here. Perhaps you could drop us an email so we can take a direct look at your case. Please let us know whether you're on PC/Mac etc, what version of Ableton, some screenshots of your Ableton Preferences -> File Folder screen: uk.focusrite.com/answerbase/contact Thanks
what is the recent price of THIS LIQUID SAFFIRE 26 PRO ??
Plz Plz Plz answer #Focusrite, I am in trouble :((
I am currently using a scarlett solo 2nd gen. I am having some problem with my Operating system of computer. So if i format my computer, then will i have to register my Ableton live again ? I mean would i be able to use the software again after installing ?
Hi Saziz, don't worry your codes will remain in your account including your Ableton code. If you have any issues post-installation please contact tech support support.focusrite.com/hc/en-gb/requests/new
I just purchased focusrite saffire pro 14 but it has already been used
I want to know if i can get help accessing the bundle code?
Hi, thanks for reaching out. Yes! If you reach out to the support team at the link below and provide your serial number, they will be able to find your bundle code.
bit.ly/FocusriteSupport
I clicked on Plug Ins ,but no VST folder appeared. How are plug ins installed into Ableton? They're in my download folder but not on Ableton.
+Gerry Laverty I think it would be easiest if we could help you more directly as it may be that the plugins are installed in the wrong place on your computer, please contact us here:
support.focusrite.com/hc/en-gb
We also have a live-chat feature that we can help you over to, accessible from the above page
Hey man under my Plug-ins folder there is no VST folder what can I do?
Hi Maximiliano,
We'd need to know a bit more about your system in order to give you some specific help here. Perhaps you could drop us an email so we can take a direct look at your case. Please let us know whether you're on PC/Mac etc, what version of Ableton, some screenshots of your Ableton Preferences -> File Folder screen:
uk.focusrite.com/answerbase/contact
Thanks
what if i lost my bundle card??
DM us via Instagram, Facebook or Twitter and we can supply you with a replacement Bundle Code.
what if i cant find my registtation and nundle cards
Hy Ryon, if you have an older interface that came with codes on separate cards, please contact customer services for assistance