We have a PROBLEM buying our van in Europe
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- Опубліковано 15 жов 2024
- Hey friends! In this episode we encounter a problem with buying a camper van in Germany - we can't get our money!
What we thought would be an easy process, actually turned out to take several days, and we kept getting locked out of Internet Banking. Turns out the fraud protection was a little too protective.
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WHO ARE WE?
We are Nigel and Sue (NaS) Adventures, a couple of outdoor adventurers. After living in a van travelling around Australia for 3.5 years on our big lap, we’ve moved to Europe to buy a new van and explore the highlights and hidden gems of this continent. Join us for all the history and culture of Europe along with the day to day realities of living in a van.
Keep up to date with our adventures on instagram at / nas_adventures
Or Facebook / nigelandsueadventures
Congrats on the new van; I live in Perth and use the same bank as yourselves. I'm currently having our Sprinter van repaired in Adelaide and every time I transfer money (even between my own accounts), I get the dreaded "Access Locked" notification. Once, stupidly, I mentioned to the bank that I mine crypto and am well aware of scams "out there" - this comment opened up a whole new world of pain.....
Is that ANZ? They blocked mine when a $280 pair of shoes were ordered. Then they didn't notify me, because their only notification is to send a text, and I was out of phone range. The way I found out was at the supermarket checkout when I arrived back in range and couldnt buy food. I'm convinced they just mess around ramdomly with your account to show they are doing something. I cant even adjust the threshold for where their awful "security" starts paying attention. They also set up an offset account on the WRONG loan, NOT the loan number written on the form, so I had a big redundancy doing nothing for me. I demanded that interest refunded, they stonewalled me so I took my business elsewhere. They are hopeless.
Ao, Revolute is shit then. Stick with mainstream banks CBA, Westpac etc..
@@rubikmonat6589 Yep, ANZ
It’s ridiculous isn’t it?
Nige doing the happy dance for the win - that was so good! Glad you finally have your wheels to start your Europe adventures.
Us too! It was such a relief when that was all finally taken care of.
Oooo. You should meet up with Snow and Curt Or the Expawers. Shane and An van life. I love your videos and I'm excited to watch your new adventure ❤
That would be epic!! We always love meeting like-minded people
I can truly understand the frustration with banks , trying to do it from another county is even harder , success in the end is great to see , Keep the shiny side up and enjoy
So true! Our patience was truly tested!
Really looking forward to seeing your Europe adventures! I’ve just started watching to give us inspo for our own Vanlife build and adventure around Aus in 2030, and then to venture onto Euro! We’ve watched UK vanlifers doing UK & Euro but you’re the first Aussies we’ve come across. Safe travels 🚐
Thanks guys! That’s exciting you’re planning to do the big lap too!
Just picking up your channel. So jealous. 2 of my best ever holidays were road trips in Europe over 2 and a half months. First one we leased a car from Citroen. Second one had my motorcycle shipped to the UK.
Europe is a fantastic place for road tripping. So much geographical and cultural diversity. Extremely rewarding.
As far as driving on the other side of the road is concerned, I agree most of it just comes naturally. Just beware, however, after your used to it and quite relaxed, you don't drive out of a service station on the wrong side of the road as muscle memory kicks in 😊.
Yes, you're right about the muscle memory! Have to be really attentive. Thanks so much for watching and we hope you enjoy the ride along with us.
Phew!! Glad that's sorted. Now, onwards and upwards guys!! Take care and have fun. 👋🇬🇧🇪🇺🇺🇦
Glad to see you got your purchase all sorted out, and curious to see the complications with RV traveling in Europe as a foreigner. I admit laughing about wrong side of the road driving on the last video. You're not the Lone Ranger LOL. As a US visitor to the UK, it took some concentration for the first hour or so, and almost entering a roundabout the wrong way, for it to become a bit more natural. On a motorcycle, no less. It was in the country with no traffic thank God. Then of course we took it to France the next day, then back to the UK a few days later to finish the tour LOL.
Yeah it is a challenge! That’s for sure
Hi guys the scenery is amazing, looking forward to when things settle down for you and start to travel routine. 😊
Wait till the next few weeks! It just keeps getting better!
😮 am so 😢 that you both had to endure such a terrible experience to acquire your new van home. I will 🙏 that moving forward you can enjoy yourselfs and new adventures as hassle free as possible 🙏❤🎉
Moral of the story is! Stay home Marty Qld
Yes thank you! Things have calmed down now and we’ve had a great couple of weeks exploring already
I was born in the area along the Rhine you're travelling through. Lived there 17 years before coming to Australia.
I have been a Vanlifer for the past 3 years and love it.
I am keeping my fingers crossed for you both that the purchase of your new Van will go through soon.
Germany is beautiful.
Lots of Gothic old townships, e.g. Rothenburg ob der Tauber.
Enjoy!!!
Gute Reise und Viel Glueck! ❤
Danke schön Sabine!! Keep your eyes peeled, you might just see Rothenburg ob der Tauber in the coming weeks (and a lot more of the Rheinland next week too).
Crikey ya train is half an hour late, glad to see Australia isn’t the only country with sub standard train network, epic episode, love your commentary explaining your situation in Germany, cheers from Downunder 🦘🦘🦘❤️🇦🇺
So unusual for Europe!!
Having lived in Germany, this seems highly unusual. 5 minutes late is frowned upon in Germany.
Hi guys, oh boy what an ordeal. Well done for not loosing it completely, I think I would have 😂. Safe travels and can’t wait to see the next one ❤❤
Cheers Sue! We can tell you that things have calmed down a lot now.
Well that was quite the ordeal, wasn’t it. To be honest, I was surprised to learn that you could actually buy a van as a non German or EU citizen. I suppose the banks are extra cautious with all the hacks and scams going on these days. Unusual activity on large amount of money are probably flags. I hope the van didnt end up being too much trouble - since you eluded to problems coming up in next video. Best of luck guys.
Thanks Debra! Fortunately those problems are behind us and we are enjoying the van and Europe now. Thanks for watching!
So exciting for you both! Us Aussies purchased our Combi Van in Earls Court London before we headed for our 7 month trek through Europe, the UK and Scotland. Best thing we did.
Was that a long time ago? Earls Court seems to have changed from the antipodean haven it once was
I always thought you needed to be resident in a country to register a vehicle there.
The issues with money transfers seem to be the rule rather than the exception these days. My income goes into my UK bank but I live in Croatia. Every 3 months I use Wise to do a transfer from my UK bank to my Croatia bank. Both wise and the UK bank send security codes by text message but I live in a location with no phone signal. I have to go to a cafe that has wifi and a phone signal but still I always have at least 2 attempts before the transfer works.
Ugh what a drag! But at least we CAN transfer money between countries now!
What a drama. I tell ya you could make a reality show out of this. Glad it all worked out in the end. Now the real adventure begins. I kook forward to seeing your adventures.
It’s definitely been an adventure!! And will probably continue to be so.
So sorry for you $ problems it seems when you want to do something all sorts of blocks come up. I think the pushing for digitally banking is making things so much worse. Good luck setting everything and starting your trips safe living from Aussie land❤😊
Congrats🎉 on the new home (I liked the paisley)
Yes I love the paisley now too!
LOVED the happy dance 🕺 ❤️ 😂
Yes banks can be absolutely obnoxious with your "own" money!
Great that you finally got the van...oml not a leak 😮 I've had one in Miss Daisy for a year very hard to find the source 😕 😢
Thank goodness we found it! And yes, in the absence of a Nigel Dive a happy dance will have to do
Welcome in Germany and have a good travel in Europe 🎉 ENJOY!
Danke schön!! We are having a great time so far
Congratulations guts-worth the stress
How exciting
Its been a fun couple of weeks!
Yes, I went from Perth to Thailand last year, for two weeks. While I was in Thailand, I couldn't get into 'one' of my email accounts! The reason: email security identified I was no longer in Australia, and I was therefore a scammer! Luckily, I had a few email accounts. With money, banks can be bone-headed difficult. You may need to transfer your everyday funds to an accessible bank in Europe?
And why CASH is King … don’t let the elites get rid of it.. then they have full control of our finances
Hi, I know things have changed over the years but why can't you open an account over there in the main country you intend to visit the most as I did many years ago. You transfer it there as you are going to have to use it at a later date to top up your cards as the fees will cost you a lot in the long run. I don't know if it is still works like I did.
It’s definitely changed a lot. I could open an account in the UK but then it would be 2 x currency exchanges. (Paid in AUD) these days Revolut or Wise seem the best way to go
Hi there.I'm about to go down this path in 18 months in France. Can I ask, did you let your bank know of your financial intentions to buy in Germany before you left? I'm wondering that if they knew, then their barriers would not have gone into panic mode.
We did let them know we were travelling and buying a vehicle, yes. It seems it’s just the automatic flags that locked us out of Internet banking so many times
@@nigelandsueadventures - do you use a VPN on your phone and computer? I'm curious to know if setting the VPN to Brisbane will aid me doing Australian banking and money transfers rather than the computer sending details that I'm in another country.
When I bought a car in Australia in 2023 I ended up having to get a bank cheque because I experienced issues trying to transfer the money through for payment - so it's not just you - I think it's relative to larger amounts of money
Yes I think so too.
I think in the future of going to do something like that in a different country if you make a code clearly between you and your bank manager before you leave you could then phone and give him the code he will be the only one that knows it
I don't even know who my bank manager is - most branches of my bank have closed.....
@@Phil1234-abc yes unfortunately its all supposed to be in the name of progress and saving money, but it just is inconvenient for the customer.
That’s just it, we don’t deal with a human at the bank, just a machine when you’re doing online banking!
Yes, anti money laundering laws and daily transfer limits these days make it difficult. I always ring the bank and do the transaction with them on the other end, but a bit difficult when you are in another time zone.
Yes we tried that, we made phone calls in the middle of the night, but still got through to call centres in the Philippines or somewhere like that.
Unfortunately there is so much fraud happening and banks have made it harder for people to pinch your money..... side affect.. it can be hard to get your own money.
Not sure if you had a meeting with your bank before leaving Australia and make them aware of your planned transactions.
We did speak to them, but when you’re doing transactions on the Internet, it’s the automatic flags that are the issue
@@nigelandsueadventures o.k
Not sure how you get around that.
Lucky you weren't on a tight schedule...not saying you didn't want to hit the road early.
Good luck on your new adventure
@nigelandsueadventures You should have moved your money into a Wise or Revolut account beforehand .Then you could access from anywhere .
Better buy an axe for self defence… loved the vid on the leaking water.. Glad you had a bottle and bucket. Have not seen the fixed leak yet... We had a drip drip in #AngelaMerc but sprayed it with a sealant.. Great couple. We did 16,000km in #Helga2004 in 16 weeks….
Keep watching next week for the fix 😜
Wow that’s a lot of KM! Was that in Europe?
Knowing what you do now, would you purchase your camper in Europe, or would you buy one in Britain?
Oh we’d still buy in Europe. We would have run into the same issues in the UK or anywhere else. Having a left hand drive, and a vehicle we don’t have to drive back to the UK for MOT every 12 months is well worth it!
@@nigelandsueadventures Thank you.
Not sure if you guy's use an International Money transfer bank?? I use Wise and flawless every time after god knows haw many previous OS trips having Card's and Payment's blocked at Hotel's and the like.
Yep me too.
We use Revolut, which is basically the same (except Revolut allows for Saudi Rial) once the money was in Revolut it was easy.
Let me guess...ANZ? Don't get me started!
Haha! Yep! Damn them!!
Why not send the temp plates to you?
Yes we definitely could have done that, it was basically a matter of time. We didn’t realise it would take 3 days to get our money out of our Australian bank!! We wanted to get into the van, out of expensive hotel rooms as quickly as possible.
Would you please number your videos so we know weve watched them all thankyou, keep travelling
Curious as there are so many rules and not being EU residents/citizens won't you have as many issues crossing borders and such would not renting a van be easier for the time you need it?
Renting a van for three years would be astronomically expensive!!
@@nigelandsueadventures Ah, thought it was only like 6 months although 3yrs won't be cheap either not with fuel costs and such. Didn't know you could get a visa for that long either to be honest well not without having to renew it at some point.
Frustrating but entertaining🤣 guys. 😂😂
Haha, thanks! Glad you enjoyed it!
How can you register a van in Germany without an address?
We used a company called Car Turf, who took care of everything for us. We will be producing a detailed video in the next few weeks
Hi guys, I love cash,
We do too, but it would have been very tricky carrying such a large amount of cash from Australia to Europe!! And then very scary carrying it around for a couple of weeks while we went through the process
Could you not pay for the van with Paypal….?
I guess we could have, though PayPal charge fees and Revolut doesn’t
@@nigelandsueadventures I had not heard of Revolut and wondered what you had said in the dialogue.. I don't think I need another App we just used our Westpac Mastercard on our travels in #Helga2004...
bitcoin
Why don't you open a WISE Account! It's so easy to use and transfer from AUD to other currency
We used Revolut, which is basically the same as Wise. The problem was getting a large sum of money OUT of our Australian bank account. They have daily limits.
Crypto would have fixed your problems. Move unlimited amount to anywhere in the world in minutes for a usually less than $1... Just requires both parties to be "in crypto"
The crazy part of the Bullruns about to begin where you could +/- 10x your money over the next year, so if thats not a reason to "Do your own research" and get started. -Cardano
That’s the kicker isn’t it. Both parties need to be using it.
Lol, FTX, no. It needs proper regulation to be useable.
@rubikmonat6589 for some sure... ftx was a centralized exchange.... real crypto users understand self custody...
There is serious money to be made over the next year or so, but that's up to you... doesnt faze me