How to Restart Fitbit Charge 4
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- Опубліковано 18 кві 2020
- Follow along as I show you how to restart Fitbit Charge 4. This is also the same thing as how to reboot Fitbit Charge 4.
⚠️ Note: Jump to 1:48 if your Charge 4 screen is unresponsive.
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⚠️ Note: Jump to 1:48 if your Charge 4 screen is unresponsive.
Big help. Appreciate how you speak slow and clear enough to follow! thanks alot!
You’re welcome! 😊
Great help! Everything was on point....followed steps and experienced the required outcome! Thanks a bunch!
You’re welcome! Thanks for the kind words 😊
Thanks so much! We were frustrated with the online forum and long manual, to the point that we were about to throw away the Fitbit Charge 4 (my husband bought this model only 3 weeks ago) and buy an Apple watch. Take care, and keep up the good work, your instructions are targeted and concise.
You’re so welcome! Thank you for the kind words 🙏😊
Thank you! Your instructional video was purposeful and rectified my FitBit issue.
You’re welcome! 😊
What would we do without UA-cam!! Thank You so much for this video.
You’re so welcome! 😊
Thank you! Great instructions - easy to follow, and it worked!
You’re welcome 😊
Glad to see that someone else is having problems with 1) getting the screen to respond with taps, and 2) trying to reset the device while it's in the charger. The engineers responsible for the design of the charger/charging pins have got to be held accountable for this :) - it's ridiculous. Bad design.
just got a fitbit charge 4 and was so devastated cause i thought it was broke but this fixed it!! thank you so so much! ❤️
You’re so welcome!
Thank you!!! Your Simple but clear video solved my issue
You’re welcome!
Thanks again! Pressing the button on the side while in the charger help me get the clock back!
You’re welcome! 😊
Just want to say thank you for the help keep up the good work hope you and your family are well have a good year.
You’re welcome and thank you very much for the kind words 😊
Thanks for fixing my fitbit! I was getting ready to send it back.
You’re welcome 😊
Thank you so much! Mine was stuck on a "Login to SPotofy" Screen and couldn't figure out how to get off it. This worked for me.
You’re so welcome! 😊
This is patience to helping a ton, thank you so much😇🙏🙏
You’re so welcome 😊
Thank you, this was a big help!
You’re welcome! Glad to hear it 😊
Thank you very much. Most of the instructions are not very clear but yours was a very easy demonstration.
You’re very welcome 😊
Thanks! Perfect explanation. Well done!
You’re welcome! 😊
Thank you!
Fantastic video!!
You’re welcome 😊
Thank you!! The whole “hold down the side button for 8 seconds” never worked to reboot my device and I didn’t know where to find the setting app lol.
You’re welcome! 😊
Thanks! My watch was dead, no screen. No response when I plugged into charger. But pushing the button worked! It's reset, now. 😃
You’re welcome! 😊
Thanks. Much appreciated!
Thank you! This video was very helpful.
You’re welcome! 😊
Thank you! It worked perfectly like you said, with the charger
You’re welcome! 😊
Thank you from the bottom of my heart!
You're welcome 😊
I worked for me! Thanks so much.
You’re so welcome 😊
Worked! Thank you.
You’re welcome 😊
Thank you so very very much!!!!! Worked a treat :)
You’re so very welcome! 😊
Yes, it did work for me. Thank you. Now all I need to do is to get the app to download.
Thanks for the demonstration!!!
You’re welcome!
Thanks so much for your video. It helped me a lot.
You're so welcome 😊
This helped so much! Thanks :)
You’re welcome!
Worked for me! Thank you!
You’re welcome! 😊
Thank you the second one worked
Thank you!!!! Simple and effective
You’re welcome! 😊
Thank You, thank you, thank you! Brand new and was unresponsive and nothing in manual or instructions!
You’re welcome! 😊
this really helps. thank you
You’re welcome 😊
thank you! super helpful.
You're welcome! 😊
thank you, this was very useful
You’re welcome 😊
Thanks SO much!!!
That was perfect! Thanks
You’re welcome! 😊
Thanks, it worked.
You’re welcome 😊
Great help. thanks
You’re welcome 😊
Thankyou so much ! it helped me!
You’re so welcome 😊
It worked!!! Thank you!!!
You’re welcome! 😊
This helped a ton, thank you so much!
You’re so welcome! 😊
It worked! Thanks!
You’re welcome! 😊
Not able to get a restart going. Holding the button for 8 seconds just gets me to DND section
Thank you🎉
You’re welcome 😊
Thank you!
You’re welcome 😊
Success! Thank You so much!!😊❤️
You’re so welcome! 😊
My Fitbit was frozen on the notification screen and I just decided to restart it. It worked!
I’m glad it worked! 😊
Thank you!!! Yay!!!!!!!!!!
You’re welcome! 😊
Danke schön!
Thanks!
You’re welcome! 😊
Thanks 🙏
You’re welcome 😊
thank you l was going crazy!!!!
You’re welcome! 😊
Thx 🙏
Thank you
You’re welcome 😊
Thx your Awesome it works
You’re welcome 😊
Thx ! easy :)
You’re welcome! 😊
THANKYOU!!!!!!!!!!!!!!!!!!!!!!
You’re welcome! 😊
fantastic. Thank you so much. The restart option is really buried in the remote closet in the back of the menu.
You’re so welcome 😊
Thanks
You’re welcome 😊
Yes, second option worked for me
Thank You 😊 I
You’re welcome! 😊
anyone having problems connecting GPS?
thanks!
You’re welcome!
Worked for me and I am a tech idiot, so I was worried!
So glad it worked!
I have the same Fitbit but when I open it and got it all set up and then couple of hours go by and it starts vibrating and it keeps going to the clock then to the dnd thing when you hold it
Epic
Thank you! I rebooted, because my Charge 4 has not been giving me miles walked or biked. Do you think this will fix the problem?
Maybe. Are you starting an exercise manually via the Exercise App on the Charge 4 or just using auto detect? If starting an exercise manually, what Exercise Shortcut(s) are you using (for example, are you using "Walk" and "Bike" or "Outdoor Workout")? I've seen others say their distance isn't being tracked when they use the "Outdoor Workout" Exercise Shortcut, but it does if they use "Walk".
I had the black screen issue with the Fitbit Charge 4, I tried resetting by holding the button for 8, 10, 15 seconds. Would not work.
I read on here that the button may lose track of pressure from finger/thumb.
I used a Phillips screwdriver to apply pressure (firm but not overdoing it).
I had to hold the button down for closer to 20 seconds but finally saw the smiley face.
PS - I used the screwdriver because it was handy, in retrospect you could probably use a cotton swab or something similar to apply pressure without risking damaging/scuffing it.
Wow. Thanks for sharing what worked for you.
I do not feel any vibrations when pressing the side button nor see anything on the screen.
Me too. It’s a day old
Same
Same here
@@acshaw80 exact same for me
How do I get the app to sync to my device? It just quit one day ago (it's now 11/11...
Plugged in the Fitbit and pressed multiple times for long periods of time but no luck … it’s stuck on exercise mode for 6 hours
Why doesn’t mine have a button on the side its the same Fitbit
so pissed off because mine is new and it doesnt work at all
Same here, won't turn on, I even feel the vibration of holding the button, but it just doesn't turn on
@@bryanzermeno8466 I have the same problem, any of you got it fixed?
That makes 4 of us then... I've contacted support so let's see where this rabbithole ends up taking me
Same issue for me. Spent about an hour on live chat with fitbit who kept telling me to wiggle it about and make sure it's connected correctly before "referring" me to higher tier support, which I must now wait for them to contact me. Has anybody else had this issue resolved?
@@jamesrdzanek6805 I solved it by leaving the device be (NOT charging it) for about an hour whilst I went to do something else. When I came back it went through with the normal setup with minimal issues.
Just got a new Charge 4 today, stuck on the part where it says to connect the charger, but nothing... after a couple restarts and attempts to pair, I finally got to a part where it asks for a 4 digit code that should be displayed on the screen; the screen stays blank. Idk what is going on. :
Sorry to hear that. You’re not the only one with this problem. This Fitbit Community thread might help: community.fitbit.com/t5/Charge-4/Charge-4-blank-screen/td-p/4182907
Same for me right now, no smiley face :( on me or the Fitbit. Gonna return and get the Garmin tomorrow as I'm concerned about how many people have this issue
Mine it doesn’t go to the settings
I just got a charge 4. I want to like it but its quite infuriating. GPS only works intermittently when "dynamic" GPS is selected. "Built in GPS" doesn't appear to work. I've lost GPS connection both times now on a run. Doesn't sync data to Strava aswell and fitbit has the nerve to ask for monthly payments to unlock more app features. Finally here in the U.K fitbit pay supports 1 just 1 major bank. Pitiful.
THANKS
IT HIT ON 11:11 P.M COOL
I've recently bought a charge 4 and tried to set it up but I cannot get it off the screen that reads the link to fitbit setup
Could you please help
same here it doesn't want to connect with my phone
I got a charge 4 and still stuck on this phase too! :(
nope not at all it seems your one works 100% but for me even after replacing the first 1 i got yesterday cause it wouldnt setup. now i cant put spotifiy on and support told me to restart then boom i cant contact them live chat just happens to disconnect and not come back. and i cant restart by settings or the pressing button while charging it. i hope tomorrow gets better but i hope not to go back for a replacement.
My charger won’t turn off either. It’s so frustrating. It won’t do anything
Hi, I don't even have the clock face or the smiley face.. I've watched every video on UA-cam about how to fix this watch and nothing is working.
Can’t read the screen
how do you return from a excersise to the clock?
Are you asking how to stop an exercise or how to access the clock face during an exercise?
If it's the first, you just press the side button once to pause, a second time to stop, then tap "Finish" on the screen, then press the side button once to return to the Apps, and then press the side button again to return to the clock face.
If it's the second, unfortunately you can't access the clock face during an exercise. You can tap or swipe the display during an exercise to change the middle stat, and one of the stats should be the current time.
My screen is responsive but when I try to press settings it freezes and turns off and is unresponsive for about 5 seconds
This seems to be an unfortunate bug that will be fixed when a second firmware update appears for you in a few days. It's definitely a poor user experience. You can read about others with this issue and how it got fixed at these links:
community.fitbit.com/t5/Charge-4/Can-not-open-Settings-in-my-Charge-4/td-p/4598696
community.fitbit.com/t5/Charge-4/Charge-4-Settings-not-opening/td-p/4597703
www.reddit.com/r/fitbit/comments/k86dqo/charge_4_cannot_open_settings/
I got my GF a Fitbit charge 4 and it is malfunctioning. Cannot enter settings menu and holding button do nothing. Gonna return it and just go with garmin
Sorry to hear that. I have some Garmins, too 😊
How do I adjust the brightness on the screen?
You’ll find that in the Settings app
My charge 4. Stopped receiving notifications. It is connected to phone. Notifications are on. I rebooted. Still no notifications. Any clue what I should do. ?
Unfortunately, all I can suggest is reading through the Fitbit help article here: help.fitbit.com/articles/en_US/Help_article/1979.htm
Charge 4 DOESN'T WORK.
mine still won't turn on :/
Homebutton still doesn't work :/
Every time I click on settings my screen don’t respond.. any solution?
This is what I've read from the Fitbit Community Forum: "It looks like you just have to wait for the update like everyone is saying. I had the same problem and could not get into setup either. I got my charge 4 on Monday and tried everything I could think of. Then I read in Community that others were having the same problem and to wait for the Firmware to update. Today Wed the app said the update was ready. I updated and that took care of the problem. It looks like you have to wait for the update (48.20001.96.29) and it takes a few days. The app will get the update and then tell you to update."
You can read more here: community.fitbit.com/t5/Charge-4/Unable-to-access-Charge-4-settings/td-p/4600100/page/3
@@wearablewhisperer THANK YOU SOO MUCH✨✨
You’re so welcome 😊
Every time I try to go into my settings app, the watch freezes then crashes and goes black. Then to the Home Screen. What do I do 🤦♂️🤦♂️ restarting it doesn’t help :/
Sounds like you need to wait for the firmware update that should appear within a few days if you're syncing your device a few times per day. You can read more about the fix here: community.fitbit.com/t5/Charge-4/Can-not-open-Settings-in-my-Charge-4/td-p/4598696
I've been trying to set mine up and it still won't turn on even when I press and hold the power button...the screen is just blank and I just get a few vibrations ughhhh
Did you fix it? Mine is doing the same
@@ashleyhankey8428 noo I returned it and got another one that is still doing the same thing☹️ so I'm not sure if I'm doing something wrong...after the smiley face nothing happens
@@DdShevanii I'm going to ring customer helpline now
Mine doesn't respond to anything. 😢
Will it erase all the data?
Restarting (rebooting) will not erase data. Factory resetting (clear use data) is what erases data.