Austin Rover - Who Cares Wins - The Key To Success - Part 2 (1983) (Ft John Thaw and Ian Lavender)

Austin Rover Training Video,
a series of videos designed to teach Austin Rover Staff about Customer Service.
Who Cares Wins - The Key to Success
Module 2 of 4 - Who Cares - Who Knows?
Presented by : John Thaw
Customer:
Ian Lavender
Salesmen:
Paul Jerricho
Pavel Douglas
Sales Manager:
Johnathan Elsom
Service Manager:
John Joyce
Accounts:
Eleanor Harvey
The Cleaner:
Paddy Joyce
Parts Assistant:
Stephen Bill
Parts Manager:
Alan David
Mechanic:
Ashley Barker
Service Receptionist:
George Sweeny