Best Of Customer States 2024 So Far
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- Опубліковано 5 лип 2024
- Customer states and mechanical problems in one digestible video for you to enjoy!
Enjoy the best clips and moments from our episodes this year!
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Credits to K.W Nelson for the narration.
#customerstates #mechanicfail #mechanicproblems - Авто та транспорт
![Customer States & Mechanical Fails [The Best of 2023]](/img/n.gif)
These car owners are out there on the roads with us. God help us all.
How many of these clowns decline essential repairs too!
Clearly proof our guardian angels are with us always 🙏
Public transport seems to be a safer option
@Mightyhero777 Tell that to the tens of thousands American heretics killed each year on our roads.
My favorites...by which I mean "I hate this so very much"...are when the follow-up is "Customer declined all repairs and drove away." This is one of our fellow countrymen who thinks this is okay to drive away like that. On the road. "Nah, costs too much, I'll just drive it a bit longer until I buy some other P.O.S. truck that is a little less awful 'cause it's cheap!" They drive with us. Soooo when your friend cheaps out on car repair, remember they're likely just six months and one UA-cam video away from being one of these people. Tell 'em to stop being part of the problem, peoples! Put peer pressure to polite use. "Frank, man, here, watch this video quick, it's funny. Oh hey, look, there's exactly your problem, too! Funny, huh? Hey, why don't you fix that darned thing, Frank."
It's unbelievable that these people are driving on the same roads that you and I are driving on. YIKES 😂😂😂😂😂
Mandatory yearly safety inspections? 🚙🔧
@@bgezalyearly?! Make it every 3 months.
I'd rather fly on a 737 than share the road with these people
@@bgezal That seems like a decent point to start with, at least! Can't make things TOO expensive for people to afford, but you don't want to let the cars get too beat to crap between inspections. So yeah, a year sounds good to me! Or at least SOMETHING enforcing mandatory inspection of vehicles on a regular basis. Just...yikes on so MANY of these things!
@@EShirako That changes nothing, I'm in EU and by law you have to pass yearly inspection in service centers to be able to register a car. But there's always places where you just pay someone and they let you pass regardless of condition your car is in. ppls here regularly drive 20yr+ rust buckets half falling apart.
Declining life saving repairs on a death trap of a car should be an attempted murder charge.
Thankfully garages make customers sign a waiver that if they crash due to faults they’ve found it’s all on them
- Cheap Door? Check.
- Made out of wood? Check
- Holding on with hopes and dreams? Check
- All-time free air? Check
- Suicide door? Check
I literally thought it was cardboard 😂😂
@@cakes4056that would be worse 😂😂. I just can't with some folks 😂😂
I'm a retired mechanic. The calipers upside down one.back in the 1970's a shop called me and asked how to bleed calipers. I told them, later on they called back & couldn't get a petal. I went to there shop they had the calipers upside down. It's one I'll never forget.
It's all v good U guys most probably took a while to find the problem. And then proceed to show what U found,
With a sshaki camera n poor lighting for a second pointing in THAT AREA 🤯 sorry i understand cars n how they work. But I've HAD ENOUFF...!👋👋
@@edwardvisser5765 It took me less than a minute to find their problem. I didn't have a camera.just because your slow doesn't mean we are.
@@williammarkhart7047 Wow That is AMAZING what a ⭐
Then my dad is like, if nothing else, check your oil and other fluids like transmission fluid ect to make sure that's OK. By the end of my ownership of my 2010 impala, that was the only thing I could afford to do
Had a rototiller with that exact model of Briggs and Straton engine and yep had the same shut-off.
Do you folk notice that there is a lot of vile content on UA-cam? But if you make a comment that UA-cam doesn’t like that you get censored? “To protect the community…”.
I have. I am considering quitting UA-cam every day because of the censorship. But at the other hand. Even I can admit that these few comments they removed from me were quite radical. I am not totally against it. Sometimes your emotions get the overhand when you see something horrible. Those comments I posted that were deleted I would have removed them myself if I would ever read them back when I was relaxed. I also have some comments out there that I am surprised they aren't removed so I don't know. I bet it's a monumental task to keep this platform 'fresh' 😅
Censorship is off the scale, loads of complaints in the comments about it, many reckon they run a blacklist on posters accounts, can barely say anything.
2:00 I see nothing wrong with this customer. They may have no idea how cars work, but they noticed something wrong and got a mechanic. I doubt the cup was there for long - it wasn't melted from brake heat, it wasn't, worn away from rubbing, and it wasn't covered in brake dust and road dirt. If all owners were like this, the world would be a better place.
Or the tech stuck it in there moments before shooting that video.
@@MrUbiquitousTech I think there was a bit of wear on the cup, so it probably was there for more than just spinning the wheel for the video. Hard to see for sure.
@@MrUbiquitousTech Even if this is true in this instance (emphasis on 'if), it is still representational of a good trait for owners, and people in general to have. It is truly a good thing for a person to know their current limits.
Wishful thinking, but a lot are too poor to hire a mechanic.
@@oceanbytez847Then you're too poor to run a vehicle if it means you put other people at rick driving your nail on the same roads.
The oil time gas motor shut off switches worked every time no computer troubles there
The guy chuckling about the "60's engineering" on the Briggs and Stratton lawn mower engine cut off switch (10:00). Well laugh it up, that was standard practice for the time, take it from a lawn mower mechanic, there were many engines of the period that used that method of earthing out the spark plug lead, worked like a charm.
Hell, its still sort-off in use today. A lot of modern safety switches just ground out the coils to kill spark and thus the engine
I've ditched quite a few small-engine "kill switches" that have failed and fitted a bent wire or stap under a headbolt to short the plug.
Free, quick, fool-proof, fail-safe. Why complicate simplicity.
I went a looked at a lifted Chevy trucks years ago and the front passenger side upper control arm had broken off of the fram. I said something to the sales person and he told me it will be fixed after you buy it. I walked away from that dealer. Went back 2 weeks later just to see if it was repaired and nope it wasn't. I found out later they sold it on eBay without repairing that control arm.
Omg "we'll fix it After you buy it" suure bub.
10:11 All small engines shut off like that for a lot of years. Worked just a good as all of the electronic crap they put on them now.
Old school shut off device.
Yeah, I was surprised that that was a surprise to anyone. And when those were missing you just used a screwdriver.
Indeed. I have an old generator with a B&S engine that shuts off this way, The same set-up as my old Wisconsin engine.
my dad had a lawnmower that to shut the engine off all you had to do was just stop pushing it.
the last 23 years the most engines big ore small are worst every brand. 100k need to be on the scrapyard
With that Hyundai do you think the lane keeping assist is throwing the car off? If it is equipped obviously I don’t know much about Hyundai
that's what it looked to me, kinda cool.
1:50 re: the "self turning Hyundai"
That's a bent / mis-machined halfshaft. One side or the other of the car has a CV joint that isn't centered. Either the spindle shaft is bent, or the bearing cup didn't quite get put together correctly and it's binding. The hub assembly on those eliminates the plausibility of an eccentric wheel rotation, but I've already dealt with over a dozen sub-100 mile cars that do this. Normally takes about an hour and a half to swap out the halfshaft, and problem solved.
Looks like sugar in the fuel tank
Yeah, I'm thinking maple syrup, or high-fructose corn syrup. Might have been double-dosed...some petty revenge.
I used to work in auto🛠repair and I have seen some "good un's". But this is a whole new level of automotive tragedies.
A snowcat that was run without oil for 2 weeks. How did they know how long it was without oil and NOT add oil to it in that time?
he aint the one that put it on the lift... he's the one that stood under it tho :P
These are examples of why a yearly safety inspection should be compulsory
Where are they not compulsory then??
@@SmaxChristopher1appr half of US states, as I understood it. Because FREEDUUUMB!
@@SmaxChristopher1 Most of canada as well, some provinces have manditory yearly safties. Most dont.
At least when its something like the one with the stryofoam cup rubbing on the rim, its someone who upon hearing a bad sounding noise, promptly went to the mechanic.
Its not a bad thing to go "idk a thing about cars, I'll let a pro deal with it for me". Though I would appreciate it if more people just used their heads a little. (how many times has a noise been something rolling around in the back seat or such)
Everyone remember a lot of people are mechanically inclined and don't know anything about cars or trucks or SUVs or vans or taking care of it
Watching vids like these make the appreciate the - annoying, but obviously necessary - mandatory annual/biannual inspections for motor vehicles where I live. Had my bike inspected last week and the guy in the bay next to me was LIVID that his car was condemned. Dude you REAR tire was wet from all the brake fluid that was leaking out of the front brakes. But the inspector shut that down real fast. "Towtruck, story, end of. Also - here's a big yellow, hard to remove sticker in the middle of your windscreen, just so that the cops know that you're out driving a car that is a total hazard."
5:00 That wheel is Hubcentric. The lug nuts being on backwards won't cause any driving issues because the center of the rim centers the wheel. I highly doubt those lugs will stay tight for long though.
They cant be more than finger tight since you wouldn't be able to get a socket on them
I typically try to do my own car repairs and maintenance, though I'm certainly not a mechanic. My philosophy has always been "If I can take it off without breaking it, I can put a new one on." and this has actually served me quite well except for one time. I decided to change out my brakes entirely, pads, calipers, rotors, the whole shebang and actually pulled it off quite well, or so I thought. After getting it all back together and bleeding the brakes, come to find my petal went straight to the floor with no resistance. Tried in vain for hours to figure it out, eventually called it quits, and called the mechanic I used for things I didn't trust myself to do. Come to find out, I put the calipers on the wrong sides. Had absolutely no idea that they were supposed to be on specific sides! I'm sure the mechanics had a good laugh at my expense and I laugh about it to this day.
That's just the new style 2 piece Brake Rotor lol
Fully floating rotor 😂😂😂
@@PurityVendetta lol yep
i feel like when they say "it just recently started to make noise" is the case of, the noise was so loud they could not drown it by cranking up the radio volume anymore xD
I love the guy talking about the round of ammunition. That is not a bullet or a casing, that is a round. It is comprised of a bullet, casing, primer, and powder.
Stuffed brakes. Ventilated crank cases. Forbidden Milkshake/Latte.... This video has it all.
Great Content! I've been a mechanic for a paycheck for 23+ years. So personally I can't get enough of this content!😆😅😂🤣👍🏻🇺🇲
Love the long videos.
The "mystery substance" found in a customer's gas tank looks like somebody pumped their station tank dry to the bottom where you're gonna find mud and other junk
Technicians: Time to change careers.
There are days where I feel that way
@@dmitri546 Don't blame ya.
I believe the mystery substance in the gas tank is sugar. Owner must have pissed someone off.
Looks like caramel to me, milk maybe?
Its ironic that people who can least afford to buy a new car are the ones who neglect basic maintenance thinking they are saving money?
Spend a little on maintenance now to save a lot tomorrow.
I run a ranch for an old guy in the Sandhills of Nebraska, he’s super cheap but our ranch vehicles don’t have the problems that these folks vehicles have that drive on paved roads in traffic. It’s amazing.
1:15 the song that is playing in the background in called cemetery gates by Pantera
Had a cab over Freightliner come in with an intermittent shutting down on the road. Ran diagnostic tests and found nothing to indicate where the problem was. It would drive anywhere between 2 and 50 miles before shutting down. Finally found that the driver (or someone else filling the truck) threw the clear wrapping from a cigarette pack into the fuel tank. The wrapping would float around in the fuel tank and every so often get sucked onto the fuel line fitting. Resting the wrapping would float away. That's why you fill your OWN tanks, and don't litter in them. Cost to the trucker Over $500 in repair time and diagnostics.
holy moly, a COE?
When was this, 80s? Or was this in the EU? Or is it just that there's more COE trucks out there than one might think despite the route of design North American trucking has obviously gone?
15:44 HOW ON EARTH 🤣😵 How did they even get the wheel on!? I am speechless..
I see the backwards lug nuts all the time even on atv's! I just don't understand how this keeps happening
How do they even tighten the nits when pit on incorrect?
He thought it was more aerodynamic like that.
I think that is a large peanut butter cookie in the fuel tank. LOL
30:35 I've been there. I had a strange squealing noise that occurred at a certain speed only. I checked the wheels and anything I could think of. Turned out it was the window on a rear passenger door that wasn't fully closed. Spent a few hours before realizing that- Thing is I couldn't even remember when someone was sitting in the rear seat last time so I have no idea how it got retracted that 32nd of an inch or what I might have been. It felt good to have found the reason for the noise and at the same time I felt stupid for not realizing sooner.
I just had the same thing the other week. Heard a whistling noise from the back when accelerating, so I rolled down the rear window to see if I could hear it clearer, and it stopped rolled it back up and it never came back. So I must of bumped the window control earlier and didn't notice.
4:02 thank you for showing us the exploded view
At least they ended up at mechanics in the end , how many falling apart , death traps are still there regularly on the road is what is scary
If you have kids…then you know it’s impossible to hide your favorite candy from them…so I understand the air filter clip
What's da matter wit dat😂😂😂😂
I still remember the time when my dad accidentally waterlogged his 1999 Suburban, which he got just 2 months earlier, right after adding a 4-inch lift kit to it a week before.
22:25 - none of your beeswax
My dad and a few other mechanics told me this while I had my 2010 impala. If you can't do anything else, make sure you change the oil and the oil filter every 3-5k miles. Well, by the end, that was the only thing I could afford to do
11:24
that looks like a kill switch
1:40 wait a minut did someone do a rotor delete LMAO
Hi guys after looking quite a few of your videos I don't understand why you don't have yearly rego checks to be able to rego your cars. I'm glad to live in Australia. Terry
22:32 SUGAR
came here to say that. def gas soaked sugar
back in the early '90s a good friend of mine managed to pick up a 30-30 casing in one of his tires. It pierced the tire between 2 tread blocks
23:11 he is finally done with his Chakram :D
2:30 the owner did just make a chakram to cosplay as Xena XD
I will not complain any more about the mandatory technical inspections, we have every two years over here.
3 things that 99% of people know about their car = Make, Model and colour
1 thing 99% of people don't know about their car = how it works
I used to buy my cars with ~ 50,000 miles never service them; just tyres and brakes. I would just fill the cars up with oil when it got low, never did oil filters and stuff. I used to always drive them for ~ 2 years then throw them away because they only normally cost me $1000 when I bought them. One of those cars leaked all it's water out of the coolant (straight in straight out) @ 60,000 miles I just used Radweld Gold drove 1500 miles most of it on the German autobahns at ~ 140 mph never ever topped it up until it started leaking again at 130,000 miles from 60,000 miles the oil was always milky I actually think the engine coolant was not circulating around the engine, as what should have been water was solid in the coolant tank :).
German Vauxhall/Opel Omega V6 2.6 litre engines were bullet proof which is why I used to buy them cheap and run them to 140,000 miles and then dispose of them for ~ $400 losing ~ $600 over the 2 years. The last one I had was a bit of a dudd brought it and the Engine management light kept on coming on when I accelerated hard or went over 100mph. I had an ODBII engine Bluetooth device to keep resetting it, I changed the MAF several times but if never fixed the MAF issue. It lasted 3 years before it broke down for good. That was my last Vaxhuall Omega :( .
Now I am old I have a Fabia 1.0 Skoda and I have done 1 year in it and it has not blown up yet, which is shocking since I nearly red line it on every gear shift (5 speed manual) to get it to a normal speed. I brought it off the mother-in-law to stop her from driving, every day I expect the oil light to come on and it never does. I thought I would have destroyed the clutch or the engine by now and I could buy a real car.
In my country you always need to get an inspection each year for road worthiness, I always ensured the brakes and tyres were good never really needed suspension replacements parts in the Vauxhall (GM), unlike my 1st and only Mercedes I brought; that was a money pit. I never needed brakes that much either because I was an ex-motorcyclist used engine braking most of the time.
I rarely take my car to main dealers as they always appear to break something with old cars > 10 years old to encourage you to buy a new shinney one. I took my V6 to a main deal to get the plugs changed and the oil drained (I filled it up too much), they said it was driving pooly on the service drive, when I drove it there it was fine. I opened up the bonnet (hood) to find they took out 6 plugs and only put 4 back; hence the misfire. I will not tell you about the brand new Mercedes I brought, that was a living nightmare with main dealer Mercedes and the head office, that car only lasted to 50,000 miles and was a rusty wreck with the air suspension breaking and sold it for scrap, built near the sea.
I know what’s in that fuel tank: revenge.
How the fuck did they tighten the lugnuts backwards 😂😂😂
Using an impact instead of a tire iron. 1000ft/lbs of torque is more than enough.
@@sylumgand no
The cone surface on the lug nuts was facing out, you cant get the impact on the lugs if theyre backwards
@@melvinthemechanic Right. My brain interpreted your comment as cross threading. But I could also see an idiot just ramming a socket into the cone and tightening it down as far as slipping metal would allow. Don't underestimate human stupidity and laziness. Took me a decade to accept the fact some people literally only drive and put fuel in their cars.
What really gets me are the shops that have a vehicle come in that is a serious road hazard and they allow the owner to drive away in the vehicle after declining to get the repairs done. If that vehicle leaves the shop and gets into an accident and it is said the vehicle was at that shop and was allowed to leave even though it was in a dangerous condition, the shop can be held legally responsible for the resulting accident and injuries
10:24 i had a go kart motor like that, i learned to turn it off with a stick, cause it was shocking experience to learn.
Lol i have the same brigs engine on an old generator and the shutoff switch wire was broken but the spark plug has that backup ground out too. Using the switch is a lot better 😅
10:00. I can't fathom why this guy is so shocked by incredible engineering. Why would you need a shut off switch? I wouldn't trust a mechanic that couldn't figure that one out immediately. And it wasn't 1960's engineering; more like 1910's ;).
0:37 That's just the optional inspection ports!
Anyone else get anxiety just watching this?
At 7:13, thar be some spooky MAGIC!
could that steering wheel turning by itself have something to do with electrical? idk how they do the power steering on newer cars
Always so interesting and hilarious to see what customers come up with, or how messed up the vehicles are.
So many vehicles shown here would never be allowed on the roads in Germany. xD
The problem is that there's a severe lack of public transit in most of the US. So almost everyone needs a car to get to work. And a very large portion of jobs in the US don't pay a living wage. People can barely pay rent and buy food, there's no money to maintain their cars. So it's very common for people to only take their car in for repair when there's a problem that they can't ignore. I pay about a $500 a month premium on rent to be within walking distance of the light rail in my city and happen to have the good fortune to work at an office which is also within walking distance of the light rail, so it only takes about 45-60 minutes to get to work. But if I had to take the bus at any point to get to the light rail or from the light rail to my office you can add 30+ minutes for each transfer I would need to get. So it could take upwards of 2 hours to get to work on public transit if I couldn't afford to rent in an expensive building close the the train. It's literally not an option for most people. So they buy a shitbox car that they can afford and then drive it until the wheels fall off because they would have to choose between paying rent or getting a brake job.
so living in germany and also working in a shop (mind you only to manage appointments, getting paper work done etc etc and have last talks with customers) and have NEVER seen such brakes for example i keep wondering: do americans have a regular inspektion that they NEED to take or is that an optional thing they can do if they wish?
how and when do officals know a car is in a bad shape and needs some repairs? by accident if they see one?
2:50 sweet ride.
I met someone who just added oil to his engine. He said that when the engine fails, he will just get another car.
That one car was sending out a morse code for help....
how do you get starburts in the air filter🤔
18:25 that is 0W-0 oil.
5:00 That's nuts!
Funny how all the blown up Ecotecs online all look like they had three oil changes in the past decade.
It's always good to have a crunchy transmission.
That was sugar in the gas tank.
I'm from the uk and have never seen a brake rotor worn completely through. I'm assuming that this is more an American issue due to no safety inspections in some states and, being largely automatic transmissions, the brakes get used much more heavily. Is this right?
If you were actually from the UK you would call it a brake disc not a rotor.
@@SmaxChristopher1 Don't be a dick, nowadays, unless you're some old gammon the terms are pretty interchangeable. I work mainly on superbikes and we call them rotors. Brake discs, rotors, what a nob you are.
2:47 ok kind of similar growing up we had a Chevy venture and I found out if you put a pretzel up to the cassette player it would pull it in. So after that the cassette player didn't work
If your car is growing mushrooms in the trunk then junk it immediately also I think mechanics need to have hazmat suits on for going inside some of these cars that turns into a customer’s shed in wheels😂. I can now see why so many people are going EV you get rid of 45-55% of these problems. That Hundai looked like it was the prototype of the self driving feature on Teslas.
How does an EV prevent people from filling their cars with junk or water getting in?
This is a video of nightmares...
I went down to check the oil on my car, just changed this weekend. Right on the full tick mark! Clear. Yeah, baby!
Also, ran some gumout in oil and gas. Once idled gumout in oil, and emptied, ran a few quarts of clean engine oil through until clear, then filled it up with Mobile 1 High Mileage (same price as other stuff, so why not).
Ants can make a nest in your car if you park it over a nest long enough.
Nothing to do with food in the car.
Dude!!!! (10:15) You must be quite young or very inexperienced!!! That's what all old Briggs and Stratton lawn mowers, mini bikes, go-karts, etc. had for a kill switch!!! JEEEZ!!!
Those hurt my soul. Glad to be out of the service side of repair. Body shop mechanic is where it's at. New or almost new vehicles and no dealing with customers who just want it looked at
That was fungus in the guy's fuel talk. There are types of fungus that can grow in Diesel. It's a more common problem for big rigs. But, if you live in the south where it is very warm and humid (like southern Texas) and a station is not going through their inventory fast, it can start growing in the station tanks and contaminate yours when you fill up.
I have done most of my own repairs and recently did my brakes to my shock I had worn one passenger rear pads completely off the others had normal wear and no noise 🤷🏼♂️
So I changed everything except for the brake line
... and these are the vehicles on the road with us.
'nightmare on -every- street"
2:10 At least it was a styrofoam cup. At first I thought it was the tire rubbing on the shock spring.
14:11 Let's also mention that the tire is completely bald
14:33 Driving on a flat tire?
14:56 Guys, please don't stick your bare hands in that goop! Put gloves on. That crud is full of nasty chemicals and metals.
I love how all these cheapskates seem to “know a guy”, that “fixes” their car because they don’t trust those shops that they are “certain” will just rip you off.
These days it's more along the lines of can't afford. Have you seen prices lately? Some of these new cars cost 4 figures to replace a windshield..... that used to be new engine money...
Anybody should be able to tell you that's powdered sugar in the fuel tank.
What are they doing to their brake rotors? I've never seen one get that bad.
On today's episode of how f***** up is f***** up people need to stop trying to fix their own stuff and take it to a mechanic
Some people don't deserve to own a car
8:36 You RUINED it!
So when did the noise start oh only recently started making that noise 15:47
These cars then end up for sale on Carmax or Carvana. Most of the cars they sell have no maintenance history at all.