It would be nice to have a Wise family account where you can have a shared budget, goals, and more, with individualized debit cards. Additionally, you could limit spending on specific cards. I know that Wise makes money by charging transfer/conversion fees, but most of my family members live in the Philippines, and I work in a different country, sending them money every month for financial support. And there are a lot of families like us.
Your feedback is valuable to us, Manuel. We continue working to make our product better and more accessible to everyone, so stay tuned to our official channels for updates 💚
As a brand identity designer I appreciate what you did with the rebrand so clear simple and pretty. I do have a question related to the video topic, If I'm a freelancer without a formal business, what type of account is recommended for receiving international payments since the business account require business details?
Hello there. Thanks for the kind words, we appreciate it 😊 Our business account is designed for many businesses and one of them, is freelancing. Since freelancing is a business, you should open a business account with us. You can learn more about if your business can use Wise here: wi.se/allowedbusinesses Be sure to check how to open a business account here: wi.se/getabusinessaccount If you have any questions, you can send us a private message on Facebook, Instagram, or Twitter (X), you can also give us a call or email us here: wi.se/contactus
Hello, when is our country Madagascar will be listed so we as Online Marketer can create a business account ???? Thank you, really need it for my OLSP system affiliate system.
Hey, Jocelyn. While our business accounts aren't available in Madagascar, we're always working to expand it to more locations. We don't have an exact timeframe for this, but if anything changes, we'll be sure to announce it 😊
@@Wise OK thank you, really appreciate if you could working in here, a big solution for us because we had a big problem for SSN with Paypal, Wishing a wonderful day !!!
Hi, there! It's possible to sync contacts to find people on Wise and pay them only through their contact info. However, you can’t use this features to send to business accounts, at the moment. We don't have a timeframe for this, but our team is always working on making features available to as many customers as possible. An alternative for this is having people sending money using your email: wi.se/money2email - this way, you'll receive an email requesting your bank details to finish the transfer.
I dont understand 1 aspect of these business cards online. I register my company, I receive money from clients, with different currencies on my Business Wise card. However, how can I organise all the company bills? How Cani pay myself the salary I set I on my own contract? I still have to transfer the money from Wise (business) into my Local Bank Account. Also, since Wise is not responsible for saving your money if you have more than £85K, then its quite risky if you want to scale with large numbers in profit (6/7 figures) holding in this online account.
Hi there. We understand your concern. You can connect Wise to an accounting software such as QuickBooks and start saving time on admin. Bill payments will be synced, matched, and categorized. Also, with Multi-user Access (MUA) it’s possible to allow team members to carry out specific tasks and have different levels of access to your Wise business account, which is connected to your Wise business card. We do offer personal accounts that you can easily move money between your business and personal accounts, or you can choose to send money to an external bank account. Check out more on the info above here: wi.se/businessgeneralfaq As a financial service provider, Wise is covered by regulations around the world which are designed to keep customers and their money safe. You can see how we're regulated here: wi.se/regulation We always aim to offer the best support for every person and every business. If you have any questions specific to your account, you can contact our business experts. Our team is ready for you via email and call: wi.se/directcontactus We're happy to help.
Hello wise, nice tips here. I do have one question...I live in a country where balances are not available, but wise can send the money I get from abroad directly into my local bank account(you guys confirmed this on social media :)) But in order to do this, do I have to have a wise account? Or is it enough that only the sender have wise? And if I possess a unpaid business account, is having that free account going to ease up the process for me? Thank you in advance!
Hey, there. In order to receive money to your local bank account, you don't have to create a Wise account. Only the sender needs to have an account with us. Can you share with us where are you located? If you have a business account, and balances are available there, then you can directly receive money to your account. Just note that you'll have to verify your account and complete the payment in order to activate account details. Feel free to drop us a PM on Twitter/X, Instagram or Facebook. We'll be able to have a closer look at your account and advise further 🙂
@@Wise thank you for the quick reply! Actually I figured I can't setup a business account, the one I have is a personal account, and I'm from Sri Lanka...
I’m an affiliate marketing receiving from e-commerce and pays for Facebook ads campaigns, do I still need for a business account or I still can use personal account?
Hey, Salah. Generally, you'll need a business account to receive any business-related payments, including payments from e-commerce and Facebook ads. Learn more here: wi.se/allowedbusinesses 🙂
Hi WISE Team, thanks for the video. Please help. I have a questions, I do clothing e-commerce business. However, my wise business account got deactivated without any reason, and now I have my own website, can I still create a new WISE business account using my passport? Thanks in advance for your response.🙏
Hello there. Each Wise customer can only have one account, Tyrone. You can read our acceptable use policy here: wi.se/usepolicy Account deactivation is normally a result of a conflict with our Terms of Service or Customer Agreement, or due to a discrepancy with a financial law, we never deactivate customers without a reason. This requires us to follow specific regulation, which we explained here: wi.se/accountdeactivation If you disagree with our decision, submitting an appeal is the next step to take: wi.se/appeal Feel free to send us a message on other social media platforms, one of our agents can answer more questions there.
I’m from Toronto, Canada. If I want to withdraw money from my Wise account (personal or business), which ATM should I go to without paying any withdrawal fees?
Hi, the rates for your wise card will depend on where it was issued. If you make a withdrawal in a currency you don't have at the moment, we'll convert it for you. Some ATMs may charge additional fees, and we have no control over these, so we always recommend refusing any conversions offered by them. Here you can find more info 👉 wi.se/usingaforeignatm
Firstly, Can i open a business account without getting a personal or business website? Secondly, is it possible for foreigners resident in Italy to have any of the Wise account (business or personal)? Thirdly, how can i get my Wise bank account details (Account number, ect)? Fourthly, how can connect a Wise account to a Stripe account in order to transfer funds from Stripe to Wise account?? Thank you so much Sir/ Madam. Hope you will will understand my questions.
Hey, Ob. You can open a business account without a business or personal website. You can learn more about how we verify your business here: wi.se/verifyyourbusiness Both personal and business accounts are available in Italy. You can still create an account with us, even if you're a foreigner. Balances, also known as bank details, are available in these locations: wi.se/balanceavailability. If you're eligible, you'll simply need to add 20 GBP (or equivalent) and verify your personal account. As for business account, balances are available after you've made a one-time feature charge. We explain more at: wi.se/getbankdetails After you've activated your account details, you can link them to Stripe in order to receive money. Here are the steps: wi.se/moneyfromstripetowise Hope these answer your questions 🙂
Hello, there. Yes, it's possible 🙂 Just check here if we offer Wise balances in your country: wi.se/balanceavailability After that, there are several ways you can receive money from others to your Wise account. The available options depend on your address, currency and whether you’re using a personal or business account. Please check more details here: wi.se/howtoreceivemoney Feel free to send us a private message on our other social media channels (Facebook, Instagram, or Twitter) if you have any other questions - we'll be happy to help.
Hey there. We're happy to see you're interested in learning more about us. So please note that the costs of topping up a GBP balance in your account with us would depend on the involved method of payment, and that this may actually be free of charges. We elaborate on this on our page here: wi.se/receive_fees If from there on out you'd like to make payments in EUR, then we'd advise you to first convert GBP to EUR in your account with us in order to avoid (possibly high) conversion fees. Our exchange rate is set according to the mid-market rate, as we believe this to be the only fair rate out there. For more info on how you may convert using your account with us, go here: wi.se/moneyconversion - and to learn more about the mid-market exchange rate, click here: wi.se/midmarketrateinfo And please also feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions, as we'd be more than glad to assist you.
Hello Wise team, I've recently made my Wise personal account and want to clear some of my doubts that I was unable to find the answers online. 1. Will there be any problem if we exceed the estimated limit for the amount we get to choose while setting up our account ? I just made my account and choosed the least amount then shortly I came to realise that it may not be sufficient limit for me but I didn't find any way to edit that or to change it. 2. If we are having a personal account and have multiple balance account with several currency will that be a problem ? Also if we perform a good number of transaction in amount exceeding our choosen limit like I mentioned earlier, will that cause any problems in the future ? 3. Just to be cautious; What are the possible ways to withdraw our fund if our account is blocked maybe due to much transaction than choosen limit. Will I be able to give any currency real bank account for the withdrawal of available balances stuck in the account ? Also does that account need to be of same name or we can provide any account for withdrawal in this case. Thank you for making international transaction so much easy.
Hi there. Great questions. 1. When you select the amount of money that you expect to use Wise for, this is just an estimate, and it's okay if you go over or under that amount. 2. If you live in a region where the balance feature is available, then you can open as many or as little as you'd like. It shouldn't be an issue if you go over or under the estimate that you chose during account registration. If it does cause a problem, feel free to reach out to us, and we'll take a closer look. 3. Account deactivation in this sort of scenario is very unlikely, as you should be able to go over or under the estimate that you chose. However, if your account ever does get deactivated for whatever reason, you'll have the option to submit an appeal for account reactivation consideration and a refund for any remaining funds in the account. During this process, our team will ask for external banking details to send the refund to. It's highly recommended for this money to be sent to an external bank account in your name. If this isn't possible, then our team will work with you to find an alternative solution. We hope these answers to your questions give you some clarity on your doubts. If you need anything else, then feel free to reach out to us on Twitter (X), Facebook, or Instagram.
@@Wise Thank you so much for all your answers. I still have one question if I can edit my details as I've not performed any transaction yet. It would be really great if Wise could allow me to do so as it will make me feel relaxed while performing transactions in the coming future.
It depends on the details that need to be edited. We'll link our guide here that goes into more detail: wi.se/editdetails After you click the link, scroll down to "What you can and can’t edit"
For US Business, card is not available. When it will be available? Also Paid by Card option is disable for invoice. Only customer with wise can send payment.
We've temporarily paused issuing cards to businesses based in the US. Join our waitlist, and we'll notify you once they're available again: wi.se/joincardwaitlist Currently, we don't have an estimated time for when it will be available. We have a specialized business team who’s happy to look into your matter, and help further about your account. Please reach out through email or call from here: wi.se/contactus We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help
We're only offering the option of getting USD account details to users who created their Wise account after August 19, 2024, although there are some exceptions. You can learn more about this here: wi.se/can-i-get-usd-details If you've joined our waiting list and don't have this option yet, for now I can only recommend waiting until this feature is available to you, as we don't have an exact date, but we're working hard to bring this back as soon as possible. When we have more information to share, we'll provide it to our customers.
Hi Mani 👋 If a business account has been closed or is restricted, it doesn't always mean that the same thing will happen to the personal account. Please know that we have a specialized business team who’s happy to look into your concern, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help.
My business is sole proprietorship. While I leave in Greece I have clients from US. Can I get payments from US dollars to Euro with a personal account or do I need to open a business one?
Hi there 👋 It's best to get business account, since you'll be receiving payments from your clients. Check here: wi.se/allowedbusinesses. To learn how to open a business account, we have this guide for you: wi.se/getabusinessaccount Also, you can if the sender is sending EUR to you by paying in USD, then you should be able to receive EUR to your EUR account details. More info: wi.se/howtouseyoureurbalance At the moment, we don't offer USD account details. Without local USD account details, you can’t receive USD from others directly to your Wise account using ACH or domestic wire payments. However, you can still receive USD via Swift (international wire) transfers using your GBP account details. Please note that some sender banks might charge correspondent fees and convert your money to GBP. To avoid any conversion fees, clarify with the sender bank that you want to receive the money in USD. If anything remains unclear, feel free to DM us on Facebook, Instagram or X. Alternatively, you can email/call us using this link: wi.se/contactus
Hey, Many 👋 We have a specialized business team who’s happy to look into this matter. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help.
Hey, there! Thanks for reaching out. Due to the high demand, we temporarily can’t onboard businesses in Sweden. We're working hard to change this, but we don't have a specific date to share. Please sign up on our waitlist, and we will notify you as soon as the feature is back.
Hi, Wise team. I have a question. I have a limited company in UK but I’m a resident of Kazakhstan and I only have a Kazakhstan residential address. I tried putting the country of my account to Kazakhstan and payments were not available and now I’m wondering if I will be able to fully use Wise if I live in Kazakshtan. I have everything to verify: UK company, every document you need except UK residential address and now I’m worried. So the question is: Will I be able to register a Wise business account and fully use Wise functional if I register it with my UK company but the Kazakhstan address? (Sorry for my bad English level)
Hi there. When you open a business account with us, the account address must be where the business's based in. For example, UK businesses will need to register with their UK address to open a business account. However, at the moment we've temporarily paused onboarding UK businesses. Rest assured, we're working on resuming this at the soonest possible. In the meantime, you can join our waitlist. We'll email you once this is available. Also, we don't support business accounts in Kazakhstan, but you can create a personal account from there. Based on what you've described, you might've opened a personal account with a Kazakhstan address instead. You can continue to use your personal account based there for your personal use. Note that you'd only be able to send money overseas, since our Balance feature where you can hold/receive money isn't available there. More info here: wi.se/howtosendmoney Lastly, if you've more questions, please reach out to us via our official support channels. You can PM/DM us over on Facebook/Instagram/Twitter (X). We'll be in touch with you there.
I want to know 2 things: 1. Can I do a checkout process on a website using Wise? To clarify... Can I sell a single fixed-priced item on my website and have the buyer click a BUY NOW button, enter credit card details, and make payment directly on the website? 2. Can I enable recurring payments using Wise? To clarify... Can I use my Wise Business Account to collect payment from a client on a recurring basis?
Hey, there. Thanks for reaching out to us here. We'll try to answer your questions one at a time here 😉 1. We currently don't support this type of payment (payment gateway). Please take a look here to understand how your business can use our services to receive money: wise.com/gb/blog/how-to-take-payments-online 2. You can certainly set up a direct debit to give a company permission to take regular payments from your account: wi.se/howtodirectdebit, but not the other way around. Check out this page for different ways to receive money into your Wise account: wi.se/howdoireceivemoney If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
To receive money on your Wise account, you would need account details. Once you have the account details, you can share them with Google and start receiving payments. But if they're business transfers, you would need to open a business account, just like mentioned in the video. Regions where account details are available: wi.se/balanceavailability More on how to receive money: wi.se/howtoreceivemoney Feel free to contact us on IG/FB/Twitter with any other questions. Also you can send us an email or give us a call: wi.se/contactus
Hello, when I apply for a bussines account for an entitiy registered in the US, will you ask about citizenship or only residence? If yes, are all citizenships accepted?
Hi, there. When you open a business account, you'll need to provide us some info about your business and yourself. The possibility of opening a business account will depend on where the business is registered, not on where you live or where you are from. Make sure to check this page for more details: wi.se/verify-usa-business We hope that helps, but you can also reach out to our business support team via email and call here: wi.se/contactus.
Hi Wise. Can Wise Business pay their offshore employees in the account even when they don't have a Wise account and would like to receive their salaries directly to their bank accounts? Thanks!
Hey, Kate! When sending money, you or your business can send to any account details you wish, even outside Wise. Check more info here: wi.se/howtosendmoney We have a specialised business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help 🙂
Hey, Tissue. Right now, new USD account details are not available for businesses worldwide, however, you can join our waitlist when trying to create USD account details. We'll let you know as soon as this becomes available in Canada again - we explain a little more here 👉 wi.se/can-i-get-usd-details In the meantime, you can receive international SWIFT payments in USD if you have GBP account details on your Wise account 👉 wi.se/gbpbalance Send us a DM on Instagram, X, or Facebook if you've further questions - we're here to help!
Hey, there! Wise operates in Trinidad and Tobago, but we don't support the TTD currency at the moment. Please check the currencies we support here: wi.se/currencieswesupport Also, the Wise business account won't be available for you if your business is registered in Trinidad e Tobago, since that feature is not open there. You can read more about our business account here: wi.se/allowedbusinesses
Hi, there. You can definitely move money between your Wise accounts. First, you’ll need to make sure you open a balance that has bank details (e.g. USD if you're planning to send USD from your other account). Then, follow the steps outlined here: wi.se/how-to-move-money We hope this helps. If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here if you have questions about your business account: wi.se/contactus
Wait So If I don't setup a business a business account (because I just tried and I can't), I won't be able to receive payments from overseas ?! I live in Cameroon !
Hey, Enzo. If you're from Cameroon, then you can use Wise only to send money from a personal account. This is because business accounts aren't available there just yet. Our account details feature isn't too, so you can't receive payments. We're always looking to make our services available to more of you across the globe, but we don't have a timeframe for this just yet. Once we have an update, we'll be sure to let you know.
Hey, there. You can't add KES directly to your Wise account. You can only do so in the currencies listed at wi.se/balancecurrencies But, our Balances feature isn't available in Kenya just yet, so you won't be able to add money to your account. We're always working on expanding our services to more of you across the globe, but we don't have a timeframe just yet. If we do, we'll be sure to let you know 💚
Hey Dev! Personal Wise accounts can't be used for business purposes. If you wish to use an account for your business, you can create a business account, more on this here: wi.se/getabusinessaccount In case you have any questions, you can reach out to our DM's on Instagram, Twitter (X) and Facebook. We'll be happy to help.
Is there a way we can have like one bank account where i can seperate my money like for instance … shopping, food, rent … etc…. That would be nice in one account
Hey, Barbara! We actually have this exact feature 🙂 You can open Jars for money you want to set aside and keep separate from your balances. You can open as many Jars as you want, and give them a name and icon. Here, we have a useful guide: wi.se/jars-info Please feel free to contact us at wi.se/contactus or send us a DM on X, Instagram or Facebook if you have any questions - we'll be happy to help.
Hey there. We don't offer credit cards at this time. But, we do offer Wise debit cards, for bother business and personal accounts. For more info on how to get one, feel free to check here: wi.se/debitcardfaq And if you have any questions, feel free to reach out us on one of our private channels, such as: Twitter, Facebook, or Instagram. We'll take a look, and get back to you there with more info 🥰
Hey there 👋 If you run multiple businesses, you can have Wise accounts for each one. All of your accounts can live under one set of login details. We also have a specialized business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help
Hello, I'm trying to sign up for a business account now and I'm being directed to pay a one time fee of 60 pounds. Is this the norms or is it because of my location?
Hey, Elijah 👋 Depending on where you're business is located, you may need pay a certain amount in fees to onboard with us. So, this one time fee of 60 GBP is part of the process. You can see this via our pricing calculator here: wi.se/business-fee. If you've more specific questions about your account, please reach out to us via email here: wi.se/contactus. We'll be glad to help you.
Hi, Dimitry. Wise cards are debit cards. So, it's linked to your Balance, and you can spend with your card as long as you have money in your Wise Balances. More info about the Wise card here: wi.se/debitcardfaq. Feel free to contact us at wi.se/contactus if you have further questions. We'll be happy to help 💚
Hi 👋 If you can get the account depends on your region as well, which you can check from here: wi.se/balanceavailability. If it's enabled for your region, then feel free to sign up: wi.se/createaccount and you can open 50+ balances then. Let us know if anything comes up! You can also contact us through here: wi.se/contactus.
Hello wise. For some reason when I click on the link, I get a message which says, "We’ve temporarily paused onboarding new businesses." if I remember correctly this wasn't there before. I've joined the waitlist, but my question is how long this will last for?
Hey, there! And correct - Due to the high demand, we temporarily can’t onboard businesses in the EEA and UK regions. We are working hard to resolve this, although at the moment we aren't able to give an exact date on when it'll be available again. If you've joined the waitlist, then we'll be sure to let you know via email once there's news, though 👍
Hi there. Thanks for reaching out. You can open a business account in Thailand at this time. For more info on this, feel free to check here: wi.se/howtoopenbusinessaccount And, if you have nay questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter). We're here to help.
If you’re a sole trader, your limits are the same as a personal customer’s limits. More here: wi.se/changecardlimit However, if you have a team, you'll have daily limits which reset every day at midnight and monthly limits which reset on the first day of each month. We explain those in details, here: wi.se/business-cards-limits The limits are monthly. If you have any other questions, please let us know.
Hi dear WISE team, we are a charitable non-profit NGO registered in Germany under the German association law. As we are a charitable organization we do not have a tax number and don’t pay taxes. We are considering to switch our bank account to Wise business. Would we be eligible for a WISE business account? Thanks!
Hey Dan 👋 Yes you'll be eligible for a Wise business account. You can see more info on the businesses we allow here: wi.se/allowedbusinesses For more specific business questions, we have a specialized business team who’s happy to look into your matter. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help
Hi, there , Wise. I just wanted to know if I could have a business and personal account on one app with wise? I have a business and don't know which option to pick.
Hi Siyanda. You can have a personal + business account in the same profile/app. However, business accounts are eligible only in certain countries and regions. More about this, here: wi.se/allowedbusinesses
We have a specialised business team who’s happy to look into your matter, and help further if you have more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible. You might also want to check our Business FAQ from here: wi.se/help Thanks 🙂
Hey, there 👋 Our business account feature is available in the US, so you should be able to create your business account with us if it's registered in the US. Please take a look here to find out more about how we verify it: wi.se/verify-usa-business We accept most countries of residences, and you can take a look here for some exceptions: wi.se/notsupportedcountries Just to let you know, we have a specialized business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you there as soon as possible. You might also want to check our Business FAQ from here: wi.se/help.
Hello Wise. This video is useful. Can I check if the Wise business account provide Letter of Credit at receiving end? i.e. my customer wants to pay me with a Letter of Credit in which they will issue an Import Letter of Credit. Can Wise business account receive money via Letter of Credit?
Hey, Kimberly 👋 We won't be able to provide letter of credit to receive money into your Wise business account. You can certainly share your Wise business account details with your sender so that they can send money to you, however we won't be able to get involved with a Letter of Credit. If you have any other concerns, feel free to DM us on Facebook, Instagram, or Twitter. Alternatively, you can email/call us using this link: wi.se/directcontactus
Hello there. Our business feature isn't available in very country we operate yet. Feel free to sign up for the waitlist. You can find it when trying to open a business account. We'll let you know via email once the feature is available. Feel free to reach out via social media (X, Facebook or Instagram) or directly here: wi.se/contactus
Hey there 👋 If you're residing in Cambodia, you can have a personal account with us and send money, but you won't be able to use it to hold and receive money. Business accounts are currently unsupported for new customers in Cambodia. To answer your other question, we’re undergoing some changes which temporarily impact our ability to offer you USD account details. Rest assured, our team is working on it, and you'll be notified as soon as there are any changes. Feel free to reach out to our other social media channels (e.g. Instagram, Twitter, Facebook) if you need more assistance.
Hey, there. You can only use a business card to pay under your name to pay for the one-time feature charge. If you don't have one, you can use your shareholder's or director's card. Please also note that you need to use an external card, not a Wise card. We hope this clarifies 🙂
If you've already set up account details on your Wise business account, then yes, you can certainly move money from your personal to your business account 😊 Here's how you can do so: wi.se/send_between_currency_accounts
Hey Wise team, we are in a bit of a worry here. On the Bussiness account we see it is possible to download signed bank statements, but on the personal account. Is there a way to do it? Or is it a big difference between personal and bussiness acounts? What is the procedure? Tks.
Hi Miriam 👋 You should be able to download statement of your personal Wise account too. Please check this guide to see how to do it: wi.se/downloadstatements If you face any issues, feel free to reach out to us via Facebook, Instagram or X. Alternatively, you can email/call us using this link: wi.se/contactus
Hi there. Our business account supports freelancers too. When you add your details, we’ll let you know if we support businesses in your country. You'll need to choose 'Sole trader' when signing up and we'll ask basic info about what you do as a freelancer: wi.se/createaccount Read here on business verification: wi.se/verifyyourbusiness If you've more questions, reach out to us here: wi.se/contactus 😄
The business account is definitely different, since it is specifically for businesses needs. Freelances should not use a personal account for their business activities, since this is a violation of our guidelines. We share more info about the differences, here: wi.se/business-personal-differences
Hi, there! We've temporarily stopped issuing Wise cards to businesses based in the US. If you’ve requested a card, we’ll email you once you can finish your order. We’re looking to solve this issue in the coming days, and we’ll let you know when we have an update. We appreciate your patience in the meantime. If you'd like to read more about this: wi.se/bizcardavailability Thanks
Hey there, thanks for reaching out. Yes, you can receive Facebook payments to your Wise business account details 😊 If you have other questions, please let us know. We're here for you.
Hey there 👋 Are you possibly referring to sending money from your Business account to an external bank account? If so, you can see the steps to do that here: wi.se/sendfrombalance Check out this overall guide to sending money here: wi.se/howtosendmoney If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Hello wise I'm from Philippines then I experience problem in wise account which is i can't receive payment from my client in US do wise have a limits in receiving money from US to Philippines? Maybe you can help me because I experienced this problem.
Hi Angel 👋 If you're based in the Philipines, you can add or receive up to 400,000 PHP* (or equivalent in any currency) to your Wise balance monthly. This means your limit will refresh on the first of each calendar month. More info on this here: wi.se/wiseaccountph You'll need to provide proof of address if you want to receive up to 400,000 PHP per month. Otherwise, you can receive up to 100,000 PHP per month with the ID document verification. If you have any questions regarding this, feel free to DM us on Facebook, Instagram or Twitter. Alternatively, you can email/call us using this link: wi.se/contactus
Hey there! You should be able to use your Wise business account to receive money from an E-commerce platforms. Our account details should be able to receive money from most platforms. If you're interested in opening a Wise businesses account to receive money from online platforms, check here: wi.se/getabusinessaccount If you have any questions, feel free to contact us: wi.se/directcontactus - or to any of our social media channels Facebook, Instagram or Twitter (X).
Hi Estefania. Our team is currently working on this, so we don't quite have a timeframe at the moment. Please be sure to keep an eye out for updates, we'll let you know of any changes. Thanks for your patience!
Hey, there 👋 If you have balances on your Wise account, you should be able to convert your money to MYR, to USD or any other available currencies, check here: wi.se/moneyconversion In case you wish to pay your supplier in USD, you should be able to pay them in their currency. Also, if you don’t have the currency you need in your account, our Smart Conversion technology will automatically convert the balance for you that has the lowest conversion fee. Learn more from this link: wi.se/smartconversiontech Feel free to send us a private message on Facebook, Instagram or Twitter/X if anything remains unclear.
Hey there! There can be various reasons for this to happen, but to advise further we'd need to take a closer look. You can reach out with a DM on any of our official social media channels on Facebook, Instagram or Twitter. We'll be happy to help 🙂
Hey there Sammy, there's no limit on how much you can receive to your business in exception to USD. We share more money here: wi.se/howtoreceivemoney. If you have specific questions about your account, please reach out on Facebook, Twitter or Instagram. You can also call or email us 🙂
Hello there. That could be a slight error that needs troubleshooting. We have a few options here: wi.se/webtroubleshooting Feel free to try them out and reach out via social media (X, Facebook or Instagram) or directly here: wi.se/contactus
Hello ! I am from Pakistan. I am going to start dropshiping. Will I be able to buy products from e-commerce marketplaces and recieve my earnings? What documents are required to sign up on wise ? What is the procedure? How will I deposit PKR ? Please guide me
Hey there! If you're trying to receive earnings from dropshipping, you'll need to have a business account with us, since you can't accept these sorts of payments to a personal account. We have some restrictions for our business accounts, in terms of allowed activities, and more. See those here: wi.se/supported-businesses If your products are compliant with our restrictions, then you should be able to use Wise to receive your payments. You'll just need to get your account set up, and acquire account details with us. See how to get your account set up and what's required from you here: wi.se/verifyyourbusiness And, check out how to get details here: wi.se/getbankdetails As for depositing PKR, we don't currently accept payments from PKR - we can only send out PKR. So, you'll need to deposit into the account in a supported global currency such as GBP, USD, or EUR. You can do this via SWIFT: wi.se/swiftpayments We don't have active support here on UA-cam, so if you have questions, please reach out to us here: wi.se/contactus Or, we're available over DM on Facebook, Instagram, and X.
Hello, Mehmet 👋 We understand the inconvenience of being on the waitlist for the business account, but we're working hard to bring this back again. Having said that, your personal account should only be used for personal transactions. More details here: wi.se/wiseaccountfaq Feel free to reach out via private message on our other social media channels (Facebook, X, Instagram) if you have any other questions. We'll be happy to help!
hi john! im not a UK resident (malaysian) but have set up a UK LTD (under 1stformation) and currently looking to create a wise business account for my ecom store. when setting up the business bank account, do wise need a registered office address, service address or a business address from the company formation OR my own personal home country? Looking foward for your reply asap!
Hey there 👋 When you open a business Wise account, we'll typically need to know your personal address as the business owner, and also the registered address for the business. You can find out more about what's needed to verify your business here: wi.se/verifyyourbusiness And if you have other questions, feel free to DM us on our official support channels: Facebook, Instagram, or Twitter/X. You can also reach us via phone or email here: wi.se/directcontactus
Hey, Franklin. Yes, since you're located in Malaysia, your personal account needs to have your address there, but once you open the business account you’ll have to register it with the address in the UK. At the end you’ll have two accounts, one personal and one business, and they’ll have different addresses. Should have any other questions, please send us a DM on Instagram, Twitter, or Facebook. Alternatively you can contact us via email/phone call here: wi.se/directcontactus
Hi, Ejaz! Are you referring to sending money from your Wise account to an external bank? If so, please have a look at this help page for more info on how to send money with us: wi.se/howtosendmoney However, if you're talking about depositing money from your bank to Wise, please check here: wi.se/addmoneytoyourbalances If it doesn't answer your question, please contact us on our other social media platforms (e.g. Instagram, Facebook, Twitter) or via email/call here: wi.se/contactus. We'll be glad to assist you and provide help if needed 💚
Hi, I've opened a Wise personal account few years ago from Cameroon, and I'm presently interested in creating a Wise Business account since I have also created an offshore LTD legally registered company from the UK, to be able to receive payments from Stripe or PayPal. First, is it possible? Then can I easily transfer money from my Wise Business account to my Wise Personal account? and at last, can I transfer money from my Wise Business account (created under my UK LTD company) to simply my personal physical bank account in Cameroon? Thanks :)
I'm stuck when trying to create a digital card, it is showing me that the business cards are currently unavailable in USA. My business account is on my USA LLC. Can anybody help to resolve the issue?
Hello, Ayyub. At the moment, we're not providing cards for businesses in the USA. This is temporary, and we're working hard to make the Business card available again. We apologize for any inconvenience caused.
As we've just temporarily stopped new businesses in UK, it means we'll be back soon. But currently we have no timeframe to share with you. When registering, you can join with our waitlist, and you'll be one of the first to know 🙂
Already did , but it frustrating TBH because there's no better alternative for wise everyone are mentioning wise everywhere so that's why i encouraged to create a business account ,@@Wise
Hi, there. Generally, if you want to link your Wise account with PayPal, all you need to do is: - Log into your PayPal account - Click Add bank account or Card - Click Link bank account - Enter your Wise account details (EUR, GBP or USD) - Click Confirm PayPal will then send 2 small deposits to your Wise account details - it usually takes 1-2 working days to arrive. Once you’ve received them, just log in to PayPal again and enter the deposit amount into the verification box. Keep in mind PayPal only accepts account details if the currency matches the registered PayPal account country. For example, they’ll accept GBP details when the address is in the UK. We hope this helps, but if this isn't what you're looking for, let us know. We'll be glad to assist.
We'd suggest confirming with PayPal as well. But if you're asking if it's the same for Wise Business account/card with Wise Personal account when linking it, then yes it should be the same procedure. Just to note, in case you'll be getting any issues, this could be due to the recent operational changes in the US that impacted the account details you use to receive USD. Ensure that you're putting it the new one (if your account details were changed). And also due to these changes, on 31 October we’re also deactivating Wise cards for businesses registered in the US. This is temporary, and we're working hard to make the Business card available again. We've covered this here: wi.se/usbusiness
Hey there! Thanks for the support. In the background, we’re using a LED panel with green lighting adjusted to closely match our light green brand color 💚
Hey Ameen! At the moment, we don't support the business feature for businesses registered in Pakistan. For customers with a registered address there, we only support personal accounts right now. We're working hard to improve and be able to expand our services even more. As soon as we have any updates on this, we'll make sure to let you know.
Hello Team Wise I am from Afghanistan and currently living in South Sudan, can I open a wise account ? If not what is the solution to have a wise account ? What if I purchase a virtual address in US then apply for a wise account? And I am a seller in Amazon, can I use individual wise account for my amazon seller account? Thank you
Hey there! Unfortunately, we can't offer our services in South Sudan at the moment, so you won't be able to open a Wise account while being there. Virtual addresses go against our Terms of Use, since it's not a legitimate address of residency, and we strongly recommend against trying to use them to open accounts. More on this here: wi.se/customeragreement We're afraid, right now there's no work around for users in South Sudan to open a Wise account. We're always working hard to expand our services, as soon as we have any updates on the matter, we'll make sure to let our customers know, so keep an eye on our social media.
How can we send GBP currency from business account to PKR currency Pakistani account ? Why it keeps showing “we can’t send …” Any solution to send money to my family ? Please do tell, Thank you.
Hey, there! When it comes to sending to PKR, both the sender and recipient needs to be a personal account: wi.se/guidetopkr So it wouldn't work when sending from your business profile, but should still work if you switch over to your personal one 👍
If someone is trying to send GBP to PKR, our send money product can be used. Here's more info on how to use our send money product with step-by-step directions: wi.se/howtosendmoney
Hi, there! We're happy to hear you want to open a business account with us. It'll depend on where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses.
Hi again, Shahid. If your business is registered in the UK, then you should be able to open a business account. See more here on how to get your business verified: wi.se/businessonboarding-uk-eea We hope this help and if you have any other questions, feel free to contact our business support team here: wi.se/contactus Thanks a lot.
Hi. There shouldn't be any issues with receiving payments from UA-cam 😊 Here's how to receive money: wi.se/howtoreceivemoney, but let us know if you have any other questions.
Hey, Joey 👋 Wise Business works for all different types of businesses - from freelancers and entrepreneurs to large-scale enterprises. But at this moment we don't offer Business account for customers in Suriname, only personal ones. Personal customers can use Wise, but the features are limited. While you can't open balances to hold and receive money, nor do we currently support SRD, you can still use Wise to send EUR/USD/GBP via SWIFT: wi.se/swiftpayments Feel free to send us a private message in our other social media channels (Facebook, Instagram, and Twitter) if you have any other questions. We'll be happy to help.
Unfortunately, our account details haven't reached Suriname yet, so you'll only have access to sending money for now. If this changes in the future, we'll be sure to let you know 💚
@@Wise What about Cameroon? Can individuals there open up balances to hold and receive money? Or are the same restrictions also applicable to Cameroon?
Hey there 👋 You can have up to 3 digital cards at one time for your business account. More info on this topic here: wi.se/wisedigitalcard. Please note, our cards are debit, and we don't offer credit ones at the moment. If there's anything specific you'd like to discuss, feel free to reach out to our other social media channels (e.g. Instagram, Facebook, Twitter). We'll be glad to assist you there.
Hey there 👋 It sounds like you need a business account here, since it’s not supported to receive business related payments to personal accounts. Check here the procedures to do it: wi.se/getabusinessaccount If you have any other specific questions, please don't hesitate to reach out to our expert business team via phone or email here: wi.se/contactus
I'm thinking of opening a business account in the Netherlands. I already have a personal account here. Besides the one-time fee, are there any additional expenses to using wise business over personal? I'm a budding entrepreneur with no income through my business right now, so it doesn't make sense for me to start paying extra to manage simple expenses.
Hey there. Thanks for reaching out about this. The additional expenses you might have to pay while using your business account would be fees from sending money or purchasing a business debit card. You can see more info on using your Wise Business account here: wi.se/businessaccount You can also see more info on pricing for your business account here: wise.com/gb/pricing/business If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Hey there. We're temporarily unable to onboard new businesses in India. Check out this article for updates and how to join the waitlist: wi.se/verify-business-india And if you have more questions, feel free to reach out to us on Instagram, Twitter (X), or Facebook and PM us.
Hello from Georgia! I'm an Amazon Seller and I’ve been trying to link my WISE account to receive payments. However, WISE isn’t providing me with the necessary account details for USD. Does anyone have advice on how I can receive my funds from Amazon to my WICE account? Any tips would be greatly appreciated! Thanks in advance, and have a wonderful day, everyone!
Hey, Zura. At the moment, USD account details are not available for personal customers in Japan and for businesses worldwide. But if you don't fall into these categories, please send us a PM on Facebook, X or Instagram with more details, along with your membership number so we can help you out.
@@Wise Hi, thanks for your reply. I tried reaching out via Facebook, but the chatbot didn’t provide any options that addressed my specific issue. Could you please guide me on how to bypass the chatbot or direct me to a representative who can help? I would be happy to provide my membership number once connected. Thanks
Hey there. Our bot is there to welcome you, and help you out as best as possible. But when it can no longer assist you, that's when a real agent takes over. So please revisit our chat on Facebook, as a live agent may very well have gotten back to you by now. Thanks a lot. Alternatively, you could also get in touch with our team via phone, email, or chats, through our link here: wi.se/contactus
If you're referring to marketplace payments, Wise has some great info on what may be best for your business, check it out here 👉 wise.com/us/blog/marketplace-payment-solutions If you ever have any specific questions about our business, or personal accounts. You can always get in touch here: wi.se/directcontactus
We do accept online payments. Although, when you send money to Wise, there are some types of accounts or payments we can't accept. More about this here: wi.se/incompatibleaccountsandcurrencies If you want to learn more about taking payments online with Wise, you can read this blog: wi.se/paymentgateway If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us using the link we shared earlier: wi.se/contactus
Hey there! In this video, we've covered the main differences/similarities between business and a personal account. In a nutshell, you can open a business account if you have a company or any other sort of business that brings you income, while personal account is only for personal use (transfers to friends, family, receiving salary etc). If you would like to learn more about the differences between these two accounts, we recommend you to check our blog page: wi.se/business-personal-differences. We've shared all the info you'd like to learn about business and personal accounts there. In the meantime, you can also watch our video on how to receive money with Wise using a personal account: wi.se/howtoreceivepersonal, so you can have a better understanding on how the personal account works 🙂
Hi there, Reube - thanks for reaching out. Yes, you absolutely can. However, there might be some limitations and restrictions based on where your account is registered. Both accounts offer the ability to send, spend, and receive payments and hold balances in multiple currencies. A major advantage of these accounts is their low, transparent fees for international transfers. Here are some tips on getting started with your Wise personal account: wi.se/tipstogetstarted - you'll find a link to register here. Wise Business works for all different types of businesses - from freelancers and entrepreneurs to large-scale enterprises. However, it depends on where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses Once you register: wi.se/businessaccount you'll need to provide documents to verify details about yourself and your business. Once that has been completed, you'll be set to go. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram - we're here to help 💚
Hey, Nurideen 👋 We don't support account top-ups via cash, since we're a fully digital financial institution. If you'd like to add money to your account you'll need to add the money from an external bank account that matches the name on your Wise account via bank transfer or card payment. For more info, check here: wi.se/addmoneytoyourbalances Should you have any other questions, you can DM us on either Facebook, Instagram, Twitter. Alternatively, you can also reach us via email/phone call here: wi.se/contactus
It's due to different regulations, rules, and agreements. So at this moment U.S. based cards don't have the ability to use it in Vietnam just yet, hopefully someday. Or if you're not from the U.S., then your card should work just fine in Vietnam: wi.se/whereyoucanuseyourcard
I used to watch my country Pakistan among the supported countries list of Wise but just today found that you are no longer servicing here. Sad to hear that, is there any valid reason why you banned us and if you are working on that and you will be back in the near future? Update me on both of the above mentioned questions. Thanks
While we might not be able to offer all our features there, we haven't blocked Pakistan at all, Baseer 🤔 You can still create personal accounts, send bank-to-bank transfers, and even have other Wise users send you payments in PKR: wi.se/guidetopkr
Hey, Basser 👋 It's never our intention to make you feel sad. At Wise, we strive for maximum convenience when customer use our products - no matter where they are. This is why we have changed where we allow new customers to hold money in different currencies. Rest assured that our team is working hard to expand Wise balance feature to many more countries, including Pakistan, and we'll let our customers know on our public channels once we have a solid update about it. For now, if your sender has an account with us, they can send money directly to your local account in Pakistan. Please take a look at our PKR guide for more info: wi.se/guidetopkr
Hey, Zaheer 👋 Errors usually indicate some technical issues. As a start, if you create your account on your app, please try to re-install your app, to make sure that you're using the latest version. Alternatively, please try to use the website. Here's some troubleshooting steps that you can try on the website: wi.se/webtroubleshooting If it doesn't work, please share the error screenshot and your registered email address via DM on our Facebook, Twitter, or Instagram. We'll take a closer look and get to the bottom of this. You can also call or email us via wi.se/contactus
@@Wise actually it's not the case, it's some issue here in Pakistan, I've checked with many friends no one is able to create new account, however people who already have accounts they can use.
Hey there. Right now, you can use Wise to send money from and to Turkey. But, due to a change in our regulations, we aren’t able to offer the multi-currency account to new personal and business users if their address is in Turkey. Learn more here: wi.se/services-in-turkiye We don’t have a timeline at the moment, but we’ll let you know once these features are available in Turkey again. If you have any other questions, feel free to DM us on Instagram, Twitter or Facebook, or you can reach us by phone or email here: wi.se/contactus
Hey there! We aim to provide our services everywhere, but sometimes it's not possible due to local regulations, Kamrul. But don't worry, once account details are available in Bangladesh we'll make sure to let our customers know 😊
Hi John thanks for your prompt reply great videos as usual. i think wise should upgrade its app to make it easier to transfer money between accounts. Its too technical at the moment i tried it and got lost. A simple alternative would be to allow the user to see all their recipients in both business and personal profiles. I first came across this problem when i had charged the wrong account that didn't have the recipient i wanted to send to and i had already reached my limit and needed to transfer the payment urgently.
We're sorry to know that it happened to you. We hear you, and thanks for your valuable insight - we're indeed working on making our services better for our users, although, we can't promise any timeline for that. In general context, one of the possible reasons why recipients aren't synced in both accounts, is due to the fact that there are transactions from the business account that are intended for business purpose/transaction only. We want to avoid mixing the details, since a personal account should only be used for personal transactions. Otherwise, it'll go against our Acceptable Use Policy in the event that you accidentally send a payment to a personal account/recipient for business purposes - we've outlined this under section 1.4: wi.se/usepolicy In the meantime, our DM is open from different social media platforms in case you have specific questions about your Wise account, or if the answer above doesn't suffice.
Hi Mina! Yes, if you're based in Egypt, you can create your personal Wise account easily online or in the Wise app with just an email address, or your Google, Facebook, or Apple account. Next you’ll be asked to verify your identity by uploading an image of your ID documents, and a selfie. To create an account, click here: wi.se/createaccount Check the following links for more in-depth help: - wi.se/tipstogetstarted - wi.se/verifyyourid If anything remains unclear, feel free to DM us on Instagram, Facebook, or Twitter. Alternatively, you can email/call us using this link: wi.se/contactus and we'll be happy to help 🙂
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Open your Wise Business account - wi.se/m8fgpb 💼
It would be nice to have a Wise family account where you can have a shared budget, goals, and more, with individualized debit cards. Additionally, you could limit spending on specific cards. I know that Wise makes money by charging transfer/conversion fees, but most of my family members live in the Philippines, and I work in a different country, sending them money every month for financial support. And there are a lot of families like us.
Your feedback is valuable to us, Manuel. We continue working to make our product better and more accessible to everyone, so stay tuned to our official channels for updates 💚
keeps getting better and better
Hey, Atem. Thanks for recognizing our efforts. We'll keep working hard to exceed your expectations 🤩
As a brand identity designer I appreciate what you did with the rebrand so clear simple and pretty. I do have a question related to the video topic, If I'm a freelancer without a formal business, what type of account is recommended for receiving international payments since the business account require business details?
Hello there. Thanks for the kind words, we appreciate it 😊
Our business account is designed for many businesses and one of them, is freelancing. Since freelancing is a business, you should open a business account with us. You can learn more about if your business can use Wise here: wi.se/allowedbusinesses
Be sure to check how to open a business account here: wi.se/getabusinessaccount
If you have any questions, you can send us a private message on Facebook, Instagram, or Twitter (X), you can also give us a call or email us here: wi.se/contactus
@@Wisehow is that possible without documents about business
Hello, when is our country Madagascar will be listed so we as Online Marketer can create a business account ???? Thank you, really need it for my OLSP system affiliate system.
Hey, Jocelyn. While our business accounts aren't available in Madagascar, we're always working to expand it to more locations.
We don't have an exact timeframe for this, but if anything changes, we'll be sure to announce it 😊
@@Wise OK thank you, really appreciate if you could working in here, a big solution for us because we had a big problem for SSN with Paypal, Wishing a wonderful day !!!
We welcome you to share your suggestion over our roadmap here: wi.se/missionroadmapideas
Have a great day too 😊
Hi, will the feature of "Begin paid via email or Phone" that is available on personal accounts ever be available on Business Accounts?
Hi, there! It's possible to sync contacts to find people on Wise and pay them only through their contact info. However, you can’t use this features to send to business accounts, at the moment. We don't have a timeframe for this, but our team is always working on making features available to as many customers as possible.
An alternative for this is having people sending money using your email: wi.se/money2email - this way, you'll receive an email requesting your bank details to finish the transfer.
I dont understand 1 aspect of these business cards online.
I register my company, I receive money from clients, with different currencies on my Business Wise card.
However, how can I organise all the company bills? How Cani pay myself the salary I set I on my own contract?
I still have to transfer the money from Wise (business) into my Local Bank Account.
Also, since Wise is not responsible for saving your money if you have more than £85K, then its quite risky if you want to scale with large numbers in profit (6/7 figures) holding in this online account.
Hi there. We understand your concern. You can connect Wise to an accounting software such as QuickBooks and start saving time on admin. Bill payments will be synced, matched, and categorized.
Also, with Multi-user Access (MUA) it’s possible to allow team members to carry out specific tasks and have different levels of access to your Wise business account, which is connected to your Wise business card.
We do offer personal accounts that you can easily move money between your business and personal accounts, or you can choose to send money to an external bank account.
Check out more on the info above here: wi.se/businessgeneralfaq
As a financial service provider, Wise is covered by regulations around the world which are designed to keep customers and their money safe. You can see how we're regulated here: wi.se/regulation
We always aim to offer the best support for every person and every business. If you have any questions specific to your account, you can contact our business experts. Our team is ready for you via email and call: wi.se/directcontactus We're happy to help.
Hello wise, nice tips here. I do have one question...I live in a country where balances are not available, but wise can send the money I get from abroad directly into my local bank account(you guys confirmed this on social media :)) But in order to do this, do I have to have a wise account? Or is it enough that only the sender have wise?
And if I possess a unpaid business account, is having that free account going to ease up the process for me?
Thank you in advance!
Hey, there. In order to receive money to your local bank account, you don't have to create a Wise account. Only the sender needs to have an account with us.
Can you share with us where are you located? If you have a business account, and balances are available there, then you can directly receive money to your account. Just note that you'll have to verify your account and complete the payment in order to activate account details.
Feel free to drop us a PM on Twitter/X, Instagram or Facebook. We'll be able to have a closer look at your account and advise further 🙂
@@Wise thank you for the quick reply!
Actually I figured I can't setup a business account, the one I have is a personal account, and I'm from Sri Lanka...
I’m an affiliate marketing receiving from e-commerce and pays for Facebook ads campaigns, do I still need for a business account or I still can use personal account?
Hey, Salah. Generally, you'll need a business account to receive any business-related payments, including payments from e-commerce and Facebook ads. Learn more here: wi.se/allowedbusinesses 🙂
Hi WISE Team, thanks for the video. Please help. I have a questions, I do clothing e-commerce business. However, my wise business account got deactivated without any reason, and now I have my own website, can I still create a new WISE business account using my passport? Thanks in advance for your response.🙏
Hello there. Each Wise customer can only have one account, Tyrone. You can read our acceptable use policy here: wi.se/usepolicy
Account deactivation is normally a result of a conflict with our Terms of Service or Customer Agreement, or due to a discrepancy with a financial law, we never deactivate customers without a reason. This requires us to follow specific regulation, which we explained here: wi.se/accountdeactivation If you disagree with our decision, submitting an appeal is the next step to take: wi.se/appeal
Feel free to send us a message on other social media platforms, one of our agents can answer more questions there.
I’m from Toronto, Canada.
If I want to withdraw money from my Wise account (personal or business), which ATM should I go to without paying any withdrawal fees?
Hi, the rates for your wise card will depend on where it was issued. If you make a withdrawal in a currency you don't have at the moment, we'll convert it for you.
Some ATMs may charge additional fees, and we have no control over these, so we always recommend refusing any conversions offered by them. Here you can find more info 👉 wi.se/usingaforeignatm
Firstly, Can i open a business account without getting a personal or business website?
Secondly, is it possible for foreigners resident in Italy to have any of the Wise account (business or personal)?
Thirdly, how can i get my Wise bank account details (Account number, ect)?
Fourthly, how can connect a Wise account to a Stripe account in order to transfer funds from Stripe to Wise account??
Thank you so much Sir/ Madam.
Hope you will will understand my questions.
Hey, Ob. You can open a business account without a business or personal website. You can learn more about how we verify your business here: wi.se/verifyyourbusiness
Both personal and business accounts are available in Italy. You can still create an account with us, even if you're a foreigner.
Balances, also known as bank details, are available in these locations: wi.se/balanceavailability. If you're eligible, you'll simply need to add 20 GBP (or equivalent) and verify your personal account. As for business account, balances are available after you've made a one-time feature charge. We explain more at: wi.se/getbankdetails
After you've activated your account details, you can link them to Stripe in order to receive money. Here are the steps: wi.se/moneyfromstripetowise
Hope these answer your questions 🙂
What if the freelancer dont have a registered business. Can they accept payments from different countries for small services provided online?
Hello, there. Yes, it's possible 🙂 Just check here if we offer Wise balances in your country: wi.se/balanceavailability
After that, there are several ways you can receive money from others to your Wise account. The available options depend on your address, currency and whether you’re using a personal or business account. Please check more details here: wi.se/howtoreceivemoney
Feel free to send us a private message on our other social media channels (Facebook, Instagram, or Twitter) if you have any other questions - we'll be happy to help.
How much wise charge transaction fee on personal and business wise account if we deposit in GBP and want to make payments in euros?thanks
Hey there. We're happy to see you're interested in learning more about us.
So please note that the costs of topping up a GBP balance in your account with us would depend on the involved method of payment, and that this may actually be free of charges. We elaborate on this on our page here: wi.se/receive_fees
If from there on out you'd like to make payments in EUR, then we'd advise you to first convert GBP to EUR in your account with us in order to avoid (possibly high) conversion fees. Our exchange rate is set according to the mid-market rate, as we believe this to be the only fair rate out there.
For more info on how you may convert using your account with us, go here: wi.se/moneyconversion - and to learn more about the mid-market exchange rate, click here: wi.se/midmarketrateinfo
And please also feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions, as we'd be more than glad to assist you.
Hello Wise team,
I've recently made my Wise personal account and want to clear some of my doubts that I was unable to find the answers online.
1. Will there be any problem if we exceed the estimated limit for the amount we get to choose while setting up our account ?
I just made my account and choosed the least amount then shortly I came to realise that it may not be sufficient limit for me but I didn't find any way to edit that or to change it.
2. If we are having a personal account and have multiple balance account with several currency will that be a problem ? Also if we perform a good number of transaction in amount exceeding our choosen limit like I mentioned earlier, will that cause any problems in the future ?
3. Just to be cautious; What are the possible ways to withdraw our fund if our account is blocked maybe due to much transaction than choosen limit. Will I be able to give any currency real bank account for the withdrawal of available balances stuck in the account ? Also does that account need to be of same name or we can provide any account for withdrawal in this case.
Thank you for making international transaction so much easy.
Hi there. Great questions.
1. When you select the amount of money that you expect to use Wise for, this is just an estimate, and it's okay if you go over or under that amount.
2. If you live in a region where the balance feature is available, then you can open as many or as little as you'd like. It shouldn't be an issue if you go over or under the estimate that you chose during account registration. If it does cause a problem, feel free to reach out to us, and we'll take a closer look.
3. Account deactivation in this sort of scenario is very unlikely, as you should be able to go over or under the estimate that you chose. However, if your account ever does get deactivated for whatever reason, you'll have the option to submit an appeal for account reactivation consideration and a refund for any remaining funds in the account. During this process, our team will ask for external banking details to send the refund to. It's highly recommended for this money to be sent to an external bank account in your name. If this isn't possible, then our team will work with you to find an alternative solution.
We hope these answers to your questions give you some clarity on your doubts. If you need anything else, then feel free to reach out to us on Twitter (X), Facebook, or Instagram.
@@Wise Thank you so much for all your answers. I still have one question if I can edit my details as I've not performed any transaction yet. It would be really great if Wise could allow me to do so as it will make me feel relaxed while performing transactions in the coming future.
It depends on the details that need to be edited. We'll link our guide here that goes into more detail: wi.se/editdetails
After you click the link, scroll down to "What you can and can’t edit"
For US Business, card is not available. When it will be available? Also Paid by Card option is disable for invoice. Only customer with wise can send payment.
We've temporarily paused issuing cards to businesses based in the US. Join our waitlist, and we'll notify you once they're available again: wi.se/joincardwaitlist
Currently, we don't have an estimated time for when it will be available.
We have a specialized business team who’s happy to look into your matter, and help further about your account. Please reach out through email or call from here: wi.se/contactus
We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help
@@Wise Also US Account details are not visible(USD balance > Get Account details). That is also similar problem as Card?
We're only offering the option of getting USD account details to users who created their Wise account after August 19, 2024, although there are some exceptions. You can learn more about this here: wi.se/can-i-get-usd-details
If you've joined our waiting list and don't have this option yet, for now I can only recommend waiting until this feature is available to you, as we don't have an exact date, but we're working hard to bring this back as soon as possible. When we have more information to share, we'll provide it to our customers.
if the business account is restricted or limited (at account opening) ; What effect does it have on the personal account? Does it close it too?
Hi Mani 👋 If a business account has been closed or is restricted, it doesn't always mean that the same thing will happen to the personal account. Please know that we have a specialized business team who’s happy to look into your concern, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help.
My business is sole proprietorship. While I leave in Greece I have clients from US. Can I get payments from US dollars to Euro with a personal account or do I need to open a business one?
Hi there 👋 It's best to get business account, since you'll be receiving payments from your clients. Check here: wi.se/allowedbusinesses. To learn how to open a business account, we have this guide for you: wi.se/getabusinessaccount
Also, you can if the sender is sending EUR to you by paying in USD, then you should be able to receive EUR to your EUR account details. More info: wi.se/howtouseyoureurbalance
At the moment, we don't offer USD account details. Without local USD account details, you can’t receive USD from others directly to your Wise account using ACH or domestic wire payments. However, you can still receive USD via Swift (international wire) transfers using your GBP account details.
Please note that some sender banks might charge correspondent fees and convert your money to GBP. To avoid any conversion fees, clarify with the sender bank that you want to receive the money in USD.
If anything remains unclear, feel free to DM us on Facebook, Instagram or X. Alternatively, you can email/call us using this link: wi.se/contactus
Hello, if my documents to open a business account are rejected. I can no longer open a new business account? (a week has passed now)
Hey, Many 👋 We have a specialized business team who’s happy to look into this matter. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help.
Hey! Im not able to sign up for a Swedish business account? when will that change?
-Thank you.
Hey, there! Thanks for reaching out. Due to the high demand, we temporarily can’t onboard businesses in Sweden. We're working hard to change this, but we don't have a specific date to share.
Please sign up on our waitlist, and we will notify you as soon as the feature is back.
Hi, Wise team. I have a question. I have a limited company in UK but I’m a resident of Kazakhstan and I only have a Kazakhstan residential address. I tried putting the country of my account to Kazakhstan and payments were not available and now I’m wondering if I will be able to fully use Wise if I live in Kazakshtan. I have everything to verify: UK company, every document you need except UK residential address and now I’m worried. So the question is: Will I be able to register a Wise business account and fully use Wise functional if I register it with my UK company but the Kazakhstan address? (Sorry for my bad English level)
Hi there. When you open a business account with us, the account address must be where the business's based in. For example, UK businesses will need to register with their UK address to open a business account.
However, at the moment we've temporarily paused onboarding UK businesses. Rest assured, we're working on resuming this at the soonest possible. In the meantime, you can join our waitlist. We'll email you once this is available.
Also, we don't support business accounts in Kazakhstan, but you can create a personal account from there. Based on what you've described, you might've opened a personal account with a Kazakhstan address instead.
You can continue to use your personal account based there for your personal use. Note that you'd only be able to send money overseas, since our Balance feature where you can hold/receive money isn't available there. More info here: wi.se/howtosendmoney
Lastly, if you've more questions, please reach out to us via our official support channels. You can PM/DM us over on Facebook/Instagram/Twitter (X). We'll be in touch with you there.
I want to know 2 things:
1. Can I do a checkout process on a website using Wise? To clarify... Can I sell a single fixed-priced item on my website and have the buyer click a BUY NOW button, enter credit card details, and make payment directly on the website?
2. Can I enable recurring payments using Wise? To clarify... Can I use my Wise Business Account to collect payment from a client on a recurring basis?
Hey, there. Thanks for reaching out to us here. We'll try to answer your questions one at a time here 😉
1. We currently don't support this type of payment (payment gateway). Please take a look here to understand how your business can use our services to receive money: wise.com/gb/blog/how-to-take-payments-online
2. You can certainly set up a direct debit to give a company permission to take regular payments from your account: wi.se/howtodirectdebit, but not the other way around. Check out this page for different ways to receive money into your Wise account: wi.se/howdoireceivemoney
If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus
Hi Wise,can I use wise personal account or business account link to my Google site store to receive payment?
To receive money on your Wise account, you would need account details. Once you have the account details, you can share them with Google and start receiving payments. But if they're business transfers, you would need to open a business account, just like mentioned in the video.
Regions where account details are available: wi.se/balanceavailability
More on how to receive money: wi.se/howtoreceivemoney
Feel free to contact us on IG/FB/Twitter with any other questions. Also you can send us an email or give us a call: wi.se/contactus
Hello, when I apply for a bussines account for an entitiy registered in the US, will you ask about citizenship or only residence?
If yes, are all citizenships accepted?
Hi, there. When you open a business account, you'll need to provide us some info about your business and yourself. The possibility of opening a business account will depend on where the business is registered, not on where you live or where you are from.
Make sure to check this page for more details: wi.se/verify-usa-business
We hope that helps, but you can also reach out to our business support team via email and call here: wi.se/contactus.
Hi Wise. Can Wise Business pay their offshore employees in the account even when they don't have a Wise account and would like to receive their salaries directly to their bank accounts? Thanks!
Hey, Kate!
When sending money, you or your business can send to any account details you wish, even outside Wise. Check more info here: wi.se/howtosendmoney
We have a specialised business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help 🙂
I want to use wise for my business and to be able to receive USD. I live in Canada. Is that an option right now.
Hey, Tissue. Right now, new USD account details are not available for businesses worldwide, however, you can join our waitlist when trying to create USD account details. We'll let you know as soon as this becomes available in Canada again - we explain a little more here 👉 wi.se/can-i-get-usd-details
In the meantime, you can receive international SWIFT payments in USD if you have GBP account details on your Wise account 👉 wi.se/gbpbalance
Send us a DM on Instagram, X, or Facebook if you've further questions - we're here to help!
You guys
I plan to do business using your cards and my clients will need your cards. Do you operate in the Country of Trindad and Tobago 🇹🇹?
Hey, there! Wise operates in Trinidad and Tobago, but we don't support the TTD currency at the moment. Please check the currencies we support here: wi.se/currencieswesupport
Also, the Wise business account won't be available for you if your business is registered in Trinidad e Tobago, since that feature is not open there. You can read more about our business account here: wi.se/allowedbusinesses
Hi ihave both personal and Business Accounts. How can i transfer between my wise personal & business account
Hi, there. You can definitely move money between your Wise accounts. First, you’ll need to make sure you open a balance that has bank details (e.g. USD if you're planning to send USD from your other account). Then, follow the steps outlined here: wi.se/how-to-move-money
We hope this helps. If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us here if you have questions about your business account: wi.se/contactus
Why the business cards are temporarily unavailable in the United States
Hi. Please reach out to us for further assistance at wi.se/contactus. 💚
Wait
So
If I don't setup a business a business account (because I just tried and I can't), I won't be able to receive payments from overseas ?!
I live in Cameroon !
Hey, Enzo. If you're from Cameroon, then you can use Wise only to send money from a personal account. This is because business accounts aren't available there just yet. Our account details feature isn't too, so you can't receive payments.
We're always looking to make our services available to more of you across the globe, but we don't have a timeframe for this just yet. Once we have an update, we'll be sure to let you know.
Is it possible to link MPesa wallet with Wise, in other words is it possible to top up your wise balance using mobile wallet?
Hey, there. You can't add KES directly to your Wise account. You can only do so in the currencies listed at wi.se/balancecurrencies But, our Balances feature isn't available in Kenya just yet, so you won't be able to add money to your account. We're always working on expanding our services to more of you across the globe, but we don't have a timeframe just yet. If we do, we'll be sure to let you know 💚
I opened personal account. Can I use it for online business for a while?
Hey Dev! Personal Wise accounts can't be used for business purposes. If you wish to use an account for your business, you can create a business account, more on this here: wi.se/getabusinessaccount
In case you have any questions, you can reach out to our DM's on Instagram, Twitter (X) and Facebook. We'll be happy to help.
Is there a way we can have like one bank account where i can seperate my money like for instance … shopping, food, rent … etc…. That would be nice in one account
Hey, Barbara! We actually have this exact feature 🙂 You can open Jars for money you want to set aside and keep separate from your balances.
You can open as many Jars as you want, and give them a name and icon. Here, we have a useful guide: wi.se/jars-info Please feel free to contact us at wi.se/contactus or send us a DM on X, Instagram or Facebook if you have any questions - we'll be happy to help.
Do wise business supports credit card for the client site?
Hey there. We don't offer credit cards at this time. But, we do offer Wise debit cards, for bother business and personal accounts. For more info on how to get one, feel free to check here: wi.se/debitcardfaq And if you have any questions, feel free to reach out us on one of our private channels, such as: Twitter, Facebook, or Instagram. We'll take a look, and get back to you there with more info 🥰
Hello. How can I manage multiple businesses with one business account? is it possible?
Hey there 👋 If you run multiple businesses, you can have Wise accounts for each one. All of your accounts can live under one set of login details.
We also have a specialized business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help
Hello, I'm trying to sign up for a business account now and I'm being directed to pay a one time fee of 60 pounds. Is this the norms or is it because of my location?
Hey, Elijah 👋 Depending on where you're business is located, you may need pay a certain amount in fees to onboard with us. So, this one time fee of 60 GBP is part of the process. You can see this via our pricing calculator here: wi.se/business-fee.
If you've more specific questions about your account, please reach out to us via email here: wi.se/contactus. We'll be glad to help you.
can the wise business card be used as a credit card or only debit?
Hi, Dimitry. Wise cards are debit cards. So, it's linked to your Balance, and you can spend with your card as long as you have money in your Wise Balances. More info about the Wise card here: wi.se/debitcardfaq.
Feel free to contact us at wi.se/contactus if you have further questions. We'll be happy to help 💚
Cannot we open a multi-currency personal account? I can only see my local currency here
Hi 👋 If you can get the account depends on your region as well, which you can check from here: wi.se/balanceavailability.
If it's enabled for your region, then feel free to sign up: wi.se/createaccount and you can open 50+ balances then.
Let us know if anything comes up! You can also contact us through here: wi.se/contactus.
Hello wise. For some reason when I click on the link, I get a message which says, "We’ve temporarily paused onboarding new businesses." if I remember correctly this wasn't there before. I've joined the waitlist, but my question is how long this will last for?
Hey, there!
And correct - Due to the high demand, we temporarily can’t onboard businesses in the EEA and UK regions. We are working hard to resolve this, although at the moment we aren't able to give an exact date on when it'll be available again.
If you've joined the waitlist, then we'll be sure to let you know via email once there's news, though 👍
@@Wise its more then a month that we are unable to create business account because of this issue.
Hi , can I open wise business account nowadays in Thailand?
Hi there. Thanks for reaching out. You can open a business account in Thailand at this time. For more info on this, feel free to check here: wi.se/howtoopenbusinessaccount
And, if you have nay questions, feel free to reach out to us via one of our private channels on Facebook, Instagram, or X (previously Twitter). We're here to help.
How much Can i spend daily, monthly and annually with a wise business digital card? please reply
If you’re a sole trader, your limits are the same as a personal customer’s limits. More here: wi.se/changecardlimit
However, if you have a team, you'll have daily limits which reset every day at midnight and monthly limits which reset on the first day of each month. We explain those in details, here: wi.se/business-cards-limits The limits are monthly.
If you have any other questions, please let us know.
Hi dear WISE team, we are a charitable non-profit NGO registered in Germany under the German association law. As we are a charitable organization we do not have a tax number and don’t pay taxes. We are considering to switch our bank account to Wise business. Would we be eligible for a WISE business account? Thanks!
Hey Dan 👋 Yes you'll be eligible for a Wise business account. You can see more info on the businesses we allow here: wi.se/allowedbusinesses
For more specific business questions, we have a specialized business team who’s happy to look into your matter. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help
Thanks a lot, this is excellent news!
Hi, there , Wise. I just wanted to know if I could have a business and personal account on one app with wise? I have a business and don't know which option to pick.
Hi Siyanda. You can have a personal + business account in the same profile/app. However, business accounts are eligible only in certain countries and regions. More about this, here: wi.se/allowedbusinesses
@@Wise Hello, Wise. I'm a sole proprietor and have an online business. But it still requires me to have a registration number. What should I do?
We have a specialised business team who’s happy to look into your matter, and help further if you have more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help
Thanks 🙂
Can I open a business account for a registered entity in the us, even though I dont reside in the us?
And do you accept all countries of residancies?
Hey, there 👋 Our business account feature is available in the US, so you should be able to create your business account with us if it's registered in the US. Please take a look here to find out more about how we verify it: wi.se/verify-usa-business
We accept most countries of residences, and you can take a look here for some exceptions: wi.se/notsupportedcountries
Just to let you know, we have a specialized business team who’s happy to look into your matter, and help further if you have any more specific questions about your account. Please reach out through email or call from here: wi.se/contactus. We’ll get back to you there as soon as possible.
You might also want to check our Business FAQ from here: wi.se/help.
Hello Wise. This video is useful. Can I check if the Wise business account provide Letter of Credit at receiving end? i.e. my customer wants to pay me with a Letter of Credit in which they will issue an Import Letter of Credit. Can Wise business account receive money via Letter of Credit?
Hey, Kimberly 👋 We won't be able to provide letter of credit to receive money into your Wise business account. You can certainly share your Wise business account details with your sender so that they can send money to you, however we won't be able to get involved with a Letter of Credit.
If you have any other concerns, feel free to DM us on Facebook, Instagram, or Twitter. Alternatively, you can email/call us using this link: wi.se/directcontactus
Hello Wise admin,
I'm from Philippines is not possible to create an acount for my business?
Payment management is not available in your country.
Hello there. Our business feature isn't available in very country we operate yet. Feel free to sign up for the waitlist. You can find it when trying to open a business account. We'll let you know via email once the feature is available.
Feel free to reach out via social media (X, Facebook or Instagram) or directly here: wi.se/contactus
hi sir cambodia can use Person or Business account? Why my Personal account in Thailand losted Account Details US
Hey there 👋 If you're residing in Cambodia, you can have a personal account with us and send money, but you won't be able to use it to hold and receive money. Business accounts are currently unsupported for new customers in Cambodia.
To answer your other question, we’re undergoing some changes which temporarily impact our ability to offer you USD account details. Rest assured, our team is working on it, and you'll be notified as soon as there are any changes.
Feel free to reach out to our other social media channels (e.g. Instagram, Twitter, Facebook) if you need more assistance.
Can I complete my WISE business account payment with my WISE personal account card?
Hey, there. You can only use a business card to pay under your name to pay for the one-time feature charge. If you don't have one, you can use your shareholder's or director's card. Please also note that you need to use an external card, not a Wise card.
We hope this clarifies 🙂
Hello wise team,
Can i send money from any personal wise account to my business account?
If you've already set up account details on your Wise business account, then yes, you can certainly move money from your personal to your business account 😊
Here's how you can do so: wi.se/send_between_currency_accounts
Hey Wise team, we are in a bit of a worry here. On the Bussiness account we see it is possible to download signed bank statements, but on the personal account. Is there a way to do it? Or is it a big difference between personal and bussiness acounts? What is the procedure? Tks.
Hi Miriam 👋 You should be able to download statement of your personal Wise account too. Please check this guide to see how to do it: wi.se/downloadstatements
If you face any issues, feel free to reach out to us via Facebook, Instagram or X. Alternatively, you can email/call us using this link: wi.se/contactus
Thanks. Gracias. Tlazocamati!
You're very welcome. Don't hesitate to reach back out if you have any other questions.
but freelancers don't have a company, registration number or anything like that to sign up for a business account, will personal account work fine?
Hi there. Our business account supports freelancers too. When you add your details, we’ll let you know if we support businesses in your country. You'll need to choose 'Sole trader' when signing up and we'll ask basic info about what you do as a freelancer: wi.se/createaccount
Read here on business verification: wi.se/verifyyourbusiness
If you've more questions, reach out to us here: wi.se/contactus 😄
@@Wise understood, but for freelancers, is there a big difference between using business account and personal account?
The business account is definitely different, since it is specifically for businesses needs. Freelances should not use a personal account for their business activities, since this is a violation of our guidelines. We share more info about the differences, here: wi.se/business-personal-differences
But in US business Account Cards not yet available
Hi, there! We've temporarily stopped issuing Wise cards to businesses based in the US. If you’ve requested a card, we’ll email you once you can finish your order.
We’re looking to solve this issue in the coming days, and we’ll let you know when we have an update. We appreciate your patience in the meantime. If you'd like to read more about this: wi.se/bizcardavailability Thanks
Hay Can we Received Facebook payment in business wise account if i change payout bank details to wise ??
Hey there, thanks for reaching out. Yes, you can receive Facebook payments to your Wise business account details 😊
If you have other questions, please let us know. We're here for you.
Can I charge a US issued credit or debit card using my Wise business account?
Hey there 👋 Are you possibly referring to sending money from your Business account to an external bank account? If so, you can see the steps to do that here: wi.se/sendfrombalance
Check out this overall guide to sending money here: wi.se/howtosendmoney
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Hello wise I'm from Philippines then I experience problem in wise account which is i can't receive payment from my client in US do wise have a limits in receiving money from US to Philippines? Maybe you can help me because I experienced this problem.
Hi Angel 👋 If you're based in the Philipines, you can add or receive up to 400,000 PHP* (or equivalent in any currency) to your Wise balance monthly. This means your limit will refresh on the first of each calendar month. More info on this here: wi.se/wiseaccountph
You'll need to provide proof of address if you want to receive up to 400,000 PHP per month. Otherwise, you can receive up to 100,000 PHP per month with the ID document verification.
If you have any questions regarding this, feel free to DM us on Facebook, Instagram or Twitter. Alternatively, you can email/call us using this link: wi.se/contactus
Can we get this feature to connect seamlessly to woocommerce?
Hey there! You should be able to use your Wise business account to receive money from an E-commerce platforms. Our account details should be able to receive money from most platforms.
If you're interested in opening a Wise businesses account to receive money from online platforms, check here: wi.se/getabusinessaccount
If you have any questions, feel free to contact us: wi.se/directcontactus - or to any of our social media channels Facebook, Instagram or Twitter (X).
WHEN WILL THE BUISSNES CARD WILL BE AVAILABLE IIN THE us?
Hi Estefania. Our team is currently working on this, so we don't quite have a timeframe at the moment. Please be sure to keep an eye out for updates, we'll let you know of any changes. Thanks for your patience!
Why Wise is unable to convert Ringgit Malaysia and pay supplier in USD ?
Hey, there 👋
If you have balances on your Wise account, you should be able to convert your money to MYR, to USD or any other available currencies, check here: wi.se/moneyconversion
In case you wish to pay your supplier in USD, you should be able to pay them in their currency. Also, if you don’t have the currency you need in your account, our Smart Conversion technology will automatically convert the balance for you that has the lowest conversion fee. Learn more from this link: wi.se/smartconversiontech
Feel free to send us a private message on Facebook, Instagram or Twitter/X if anything remains unclear.
sir Im from INDIA, today i opened new Wise account
But i cant send money to my friend can you tell me why
And when this problem will be fix
Hey there! There can be various reasons for this to happen, but to advise further we'd need to take a closer look. You can reach out with a DM on any of our official social media channels on Facebook, Instagram or Twitter. We'll be happy to help 🙂
is there a limit to how much payments are received on Wise Business?
Hey there Sammy, there's no limit on how much you can receive to your business in exception to USD. We share more money here: wi.se/howtoreceivemoney. If you have specific questions about your account, please reach out on Facebook, Twitter or Instagram. You can also call or email us 🙂
It say :(
Request failed with status code 403,
Hello there. That could be a slight error that needs troubleshooting. We have a few options here: wi.se/webtroubleshooting
Feel free to try them out and reach out via social media (X, Facebook or Instagram) or directly here: wi.se/contactus
Hello ! I am from Pakistan. I am going to start dropshiping. Will I be able to buy products from e-commerce marketplaces and recieve my earnings? What documents are required to sign up on wise ? What is the procedure? How will I deposit PKR ? Please guide me
Hey there! If you're trying to receive earnings from dropshipping, you'll need to have a business account with us, since you can't accept these sorts of payments to a personal account. We have some restrictions for our business accounts, in terms of allowed activities, and more. See those here: wi.se/supported-businesses
If your products are compliant with our restrictions, then you should be able to use Wise to receive your payments. You'll just need to get your account set up, and acquire account details with us.
See how to get your account set up and what's required from you here: wi.se/verifyyourbusiness And, check out how to get details here: wi.se/getbankdetails
As for depositing PKR, we don't currently accept payments from PKR - we can only send out PKR. So, you'll need to deposit into the account in a supported global currency such as GBP, USD, or EUR. You can do this via SWIFT: wi.se/swiftpayments
We don't have active support here on UA-cam, so if you have questions, please reach out to us here: wi.se/contactus Or, we're available over DM on Facebook, Instagram, and X.
can i use my wise personal for receiving payment ? because i am in the waitlist for business for 4 months...
Hello, Mehmet 👋 We understand the inconvenience of being on the waitlist for the business account, but we're working hard to bring this back again. Having said that, your personal account should only be used for personal transactions. More details here: wi.se/wiseaccountfaq
Feel free to reach out via private message on our other social media channels (Facebook, X, Instagram) if you have any other questions. We'll be happy to help!
@@Wise thank you for clarifying that ! So I can’t get paid from Etsy in meanwhile yes ?
You're welcome, Mehmet. No, your personal Wise account shouldn't be used to receive business payments, for selling/purchasing goods.
hi john! im not a UK resident (malaysian) but have set up a UK LTD (under 1stformation) and currently looking to create a wise business account for my ecom store.
when setting up the business bank account, do wise need a registered office address, service address or a business address from the company formation OR my own personal home country? Looking foward for your reply asap!
Hey there 👋 When you open a business Wise account, we'll typically need to know your personal address as the business owner, and also the registered address for the business.
You can find out more about what's needed to verify your business here: wi.se/verifyyourbusiness
And if you have other questions, feel free to DM us on our official support channels: Facebook, Instagram, or Twitter/X.
You can also reach us via phone or email here: wi.se/directcontactus
@@Wise that and does mean i will be putting a malaysian address as the personal address and then the ltd address for the business address?
Hey, Franklin.
Yes, since you're located in Malaysia, your personal account needs to have your address there, but once you open the business account you’ll have to register it with the address in the UK. At the end you’ll have two accounts, one personal and one business, and they’ll have different addresses.
Should have any other questions, please send us a DM on Instagram, Twitter, or Facebook. Alternatively you can contact us via email/phone call here: wi.se/directcontactus
Can i deposit from wise to direct my bank acount....
Hi, Ejaz! Are you referring to sending money from your Wise account to an external bank? If so, please have a look at this help page for more info on how to send money with us: wi.se/howtosendmoney
However, if you're talking about depositing money from your bank to Wise, please check here: wi.se/addmoneytoyourbalances
If it doesn't answer your question, please contact us on our other social media platforms (e.g. Instagram, Facebook, Twitter) or via email/call here: wi.se/contactus. We'll be glad to assist you and provide help if needed 💚
Hi, I'm in Kenya and need to open Wise personal account. Possible?
Hey, Imran. Yes, you can open a personal Wise account if you're in Kenya. Get started here: wi.se/createaccount
Hi, I've opened a Wise personal account few years ago from Cameroon, and I'm presently interested in creating a Wise Business account since I have also created an offshore LTD legally registered company from the UK, to be able to receive payments from Stripe or PayPal.
First, is it possible? Then can I easily transfer money from my Wise Business account to my Wise Personal account? and at last, can I transfer money from my Wise Business account (created under my UK LTD company) to simply my personal physical bank account in Cameroon? Thanks :)
Hi. Please reach out to us at wi.se/contactus. 💚 We'll be happy to help!
I'm stuck when trying to create a digital card, it is showing me that the business cards are currently unavailable in USA. My business account is on my USA LLC. Can anybody help to resolve the issue?
Hello, Ayyub. At the moment, we're not providing cards for businesses in the USA. This is temporary, and we're working hard to make the Business card available again.
We apologize for any inconvenience caused.
@@Wise
I appreciate your quick response, and looking forward to see the bank active again. :)
You're welcome, we're here to assist you, after all. And if anything else comes up, then please feel free to get in touch again 👋
When Wise will accept New business accounts from UK?
As we've just temporarily stopped new businesses in UK, it means we'll be back soon. But currently we have no timeframe to share with you. When registering, you can join with our waitlist, and you'll be one of the first to know 🙂
Already did , but it frustrating TBH because there's no better alternative for wise everyone are mentioning wise everywhere so that's why i encouraged to create a business account ,@@Wise
It's only temporary, and we aim to get this feature back up as soon as we can. We'll make sure to reach out once we do 😊 Thanks for bearing with us.
Can I link my Wise Business with my US Paypal Business account as my bank?
Hi, there. Generally, if you want to link your Wise account with PayPal, all you need to do is:
- Log into your PayPal account
- Click Add bank account or Card
- Click Link bank account
- Enter your Wise account details (EUR, GBP or USD)
- Click Confirm
PayPal will then send 2 small deposits to your Wise account details - it usually takes 1-2 working days to arrive. Once you’ve received them, just log in to PayPal again and enter the deposit amount into the verification box. Keep in mind PayPal only accepts account details if the currency matches the registered PayPal account country. For example, they’ll accept GBP details when the address is in the UK.
We hope this helps, but if this isn't what you're looking for, let us know. We'll be glad to assist.
@@Wise So its the same with paypal business?
We'd suggest confirming with PayPal as well. But if you're asking if it's the same for Wise Business account/card with Wise Personal account when linking it, then yes it should be the same procedure. Just to note, in case you'll be getting any issues, this could be due to the recent operational changes in the US that impacted the account details you use to receive USD. Ensure that you're putting it the new one (if your account details were changed).
And also due to these changes, on 31 October we’re also deactivating Wise cards for businesses registered in the US. This is temporary, and we're working hard to make the Business card available again. We've covered this here: wi.se/usbusiness
nice video! I would like to know the exact color of your background
Hey there! Thanks for the support. In the background, we’re using a LED panel with green lighting adjusted to closely match our light green brand color 💚
Can Pakistani freelancers also create a wise Business account? If they create a wise Business account, which documents will be required?
Hey Ameen! At the moment, we don't support the business feature for businesses registered in Pakistan. For customers with a registered address there, we only support personal accounts right now.
We're working hard to improve and be able to expand our services even more. As soon as we have any updates on this, we'll make sure to let you know.
Hello Team Wise
I am from Afghanistan and currently living in South Sudan, can I open a wise account ?
If not what is the solution to have a wise account ?
What if I purchase a virtual address in US then apply for a wise account?
And I am a seller in Amazon, can I use individual wise account for my amazon seller account?
Thank you
Hey there! Unfortunately, we can't offer our services in South Sudan at the moment, so you won't be able to open a Wise account while being there.
Virtual addresses go against our Terms of Use, since it's not a legitimate address of residency, and we strongly recommend against trying to use them to open accounts. More on this here: wi.se/customeragreement
We're afraid, right now there's no work around for users in South Sudan to open a Wise account. We're always working hard to expand our services, as soon as we have any updates on the matter, we'll make sure to let our customers know, so keep an eye on our social media.
How can we send GBP currency from business account to PKR currency Pakistani account ? Why it keeps showing “we can’t send …” Any solution to send money to my family ? Please do tell, Thank you.
Hey, there!
When it comes to sending to PKR, both the sender and recipient needs to be a personal account: wi.se/guidetopkr So it wouldn't work when sending from your business profile, but should still work if you switch over to your personal one 👍
@@Wise Thats sounds helpful. If i make personal account, then what would the procedure of sending GBP to PKR ?
If someone is trying to send GBP to PKR, our send money product can be used. Here's more info on how to use our send money product with step-by-step directions: wi.se/howtosendmoney
Great Information! I have wise personal account. Can I open wise business account on my ltd company information. Please guide me about it.
Hi, there! We're happy to hear you want to open a business account with us. It'll depend on where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses.
@@Wise My Business Registered in UK.
Hi again, Shahid. If your business is registered in the UK, then you should be able to open a business account. See more here on how to get your business verified: wi.se/businessonboarding-uk-eea
We hope this help and if you have any other questions, feel free to contact our business support team here: wi.se/contactus Thanks a lot.
@@Wise Thanks Wise!
It's our pleasure to help, Shahid 💚
Is it possible for me to get paid to Wise account while activating UA-cam monetization?
Hi. There shouldn't be any issues with receiving payments from UA-cam 😊 Here's how to receive money: wi.se/howtoreceivemoney, but let us know if you have any other questions.
I am a influencer. Do I need to open a business account? Also I don't know if it's possible in Suriname?
Hey, Joey 👋
Wise Business works for all different types of businesses - from freelancers and entrepreneurs to large-scale enterprises. But at this moment we don't offer Business account for customers in Suriname, only personal ones. Personal customers can use Wise, but the features are limited. While you can't open balances to hold and receive money, nor do we currently support SRD, you can still use Wise to send EUR/USD/GBP via SWIFT: wi.se/swiftpayments
Feel free to send us a private message in our other social media channels (Facebook, Instagram, and Twitter) if you have any other questions. We'll be happy to help.
@@Wise I can't receive money? I was about to get my usd account details to recién payments 😯
Unfortunately, our account details haven't reached Suriname yet, so you'll only have access to sending money for now. If this changes in the future, we'll be sure to let you know 💚
@@Wise What about Cameroon? Can individuals there open up balances to hold and receive money? Or are the same restrictions also applicable to Cameroon?
How many VCC can wise business generate?
Hey there 👋 You can have up to 3 digital cards at one time for your business account. More info on this topic here: wi.se/wisedigitalcard. Please note, our cards are debit, and we don't offer credit ones at the moment.
If there's anything specific you'd like to discuss, feel free to reach out to our other social media channels (e.g. Instagram, Facebook, Twitter). We'll be glad to assist you there.
I am a freelancer selling digital ebooks do I need a business account?
Hey there 👋 It sounds like you need a business account here, since it’s not supported to receive business related payments to personal accounts.
Check here the procedures to do it: wi.se/getabusinessaccount
If you have any other specific questions, please don't hesitate to reach out to our expert business team via phone or email here: wi.se/contactus
I'm thinking of opening a business account in the Netherlands. I already have a personal account here.
Besides the one-time fee, are there any additional expenses to using wise business over personal? I'm a budding entrepreneur with no income through my business right now, so it doesn't make sense for me to start paying extra to manage simple expenses.
Hey there. Thanks for reaching out about this. The additional expenses you might have to pay while using your business account would be fees from sending money or purchasing a business debit card. You can see more info on using your Wise Business account here: wi.se/businessaccount
You can also see more info on pricing for your business account here: wise.com/gb/pricing/business
If you have any other questions, please don't hesitate to reach out to us on our other social media platforms or via phone and email here: wi.se/contactus
Buisness account not available in India, why?
Hey there. We're temporarily unable to onboard new businesses in India. Check out this article for updates and how to join the waitlist: wi.se/verify-business-india
And if you have more questions, feel free to reach out to us on Instagram, Twitter (X), or Facebook and PM us.
Hello from Georgia!
I'm an Amazon Seller and I’ve been trying to link my WISE account to receive payments. However, WISE isn’t providing me with the necessary account details for USD.
Does anyone have advice on how I can receive my funds from Amazon to my WICE account? Any tips would be greatly appreciated!
Thanks in advance, and have a wonderful day, everyone!
Hey, Zura. At the moment, USD account details are not available for personal customers in Japan and for businesses worldwide. But if you don't fall into these categories, please send us a PM on Facebook, X or Instagram with more details, along with your membership number so we can help you out.
@@Wise Hi, thanks for your reply.
I tried reaching out via Facebook, but the chatbot didn’t provide any options that addressed my specific issue.
Could you please guide me on how to bypass the chatbot or direct me to a representative who can help? I would be happy to provide my membership number once connected.
Thanks
Hey there. Our bot is there to welcome you, and help you out as best as possible. But when it can no longer assist you, that's when a real agent takes over.
So please revisit our chat on Facebook, as a live agent may very well have gotten back to you by now. Thanks a lot.
Alternatively, you could also get in touch with our team via phone, email, or chats, through our link here: wi.se/contactus
And to marketplaces?
If you're referring to marketplace payments, Wise has some great info on what may be best for your business, check it out here 👉 wise.com/us/blog/marketplace-payment-solutions
If you ever have any specific questions about our business, or personal accounts. You can always get in touch here: wi.se/directcontactus
@@Wise but i saw Wise do not accept online payment
We do accept online payments. Although, when you send money to Wise, there are some types of accounts or payments we can't accept. More about this here: wi.se/incompatibleaccountsandcurrencies
If you want to learn more about taking payments online with Wise, you can read this blog: wi.se/paymentgateway If you need more assistance, feel free to reach out to us via DM over Facebook, X or Instagram; or else you can email/phone us using the link we shared earlier: wi.se/contactus
This is about Wise Business account. It has no information about the personal account.
Hey there! In this video, we've covered the main differences/similarities between business and a personal account. In a nutshell, you can open a business account if you have a company or any other sort of business that brings you income, while personal account is only for personal use (transfers to friends, family, receiving salary etc).
If you would like to learn more about the differences between these two accounts, we recommend you to check our blog page: wi.se/business-personal-differences. We've shared all the info you'd like to learn about business and personal accounts there.
In the meantime, you can also watch our video on how to receive money with Wise using a personal account: wi.se/howtoreceivepersonal, so you can have a better understanding on how the personal account works 🙂
Hi wise can I get one personal account and one business account ?
Hi there, Reube - thanks for reaching out. Yes, you absolutely can. However, there might be some limitations and restrictions based on where your account is registered. Both accounts offer the ability to send, spend, and receive payments and hold balances in multiple currencies. A major advantage of these accounts is their low, transparent fees for international transfers. Here are some tips on getting started with your Wise personal account: wi.se/tipstogetstarted - you'll find a link to register here.
Wise Business works for all different types of businesses - from freelancers and entrepreneurs to large-scale enterprises. However, it depends on where your business is registered. You can check all the product features available for your region from this link: wi.se/business-feature. Just scroll down to "Product features“, and choose the country where your business is registered. You can also read more about the business account here: wi.se/allowedbusinesses
Once you register: wi.se/businessaccount you'll need to provide documents to verify details about yourself and your business. Once that has been completed, you'll be set to go.
Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram - we're here to help 💚
I want to add money to my account from a Qatar atm any help
Hey, Nurideen 👋
We don't support account top-ups via cash, since we're a fully digital financial institution. If you'd like to add money to your account you'll need to add the money from an external bank account that matches the name on your Wise account via bank transfer or card payment. For more info, check here: wi.se/addmoneytoyourbalances
Should you have any other questions, you can DM us on either Facebook, Instagram, Twitter. Alternatively, you can also reach us via email/phone call here: wi.se/contactus
Why can't I use my wise personal card and spend money in Vietnam? such a shame.
It's due to different regulations, rules, and agreements. So at this moment U.S. based cards don't have the ability to use it in Vietnam just yet, hopefully someday.
Or if you're not from the U.S., then your card should work just fine in Vietnam: wi.se/whereyoucanuseyourcard
I used to watch my country Pakistan among the supported countries list of Wise but just today found that you are no longer servicing here. Sad to hear that, is there any valid reason why you banned us and if you are working on that and you will be back in the near future?
Update me on both of the above mentioned questions. Thanks
While we might not be able to offer all our features there, we haven't blocked Pakistan at all, Baseer 🤔 You can still create personal accounts, send bank-to-bank transfers, and even have other Wise users send you payments in PKR: wi.se/guidetopkr
@@Wise But when we try create account, it dosen't send message for verification and error appears every time, my friends also tried
Hey, Basser 👋 It's never our intention to make you feel sad. At Wise, we strive for maximum convenience when customer use our products - no matter where they are. This is why we have changed where we allow new customers to hold money in different currencies. Rest assured that our team is working hard to expand Wise balance feature to many more countries, including Pakistan, and we'll let our customers know on our public channels once we have a solid update about it.
For now, if your sender has an account with us, they can send money directly to your local account in Pakistan. Please take a look at our PKR guide for more info: wi.se/guidetopkr
Hey, Zaheer 👋 Errors usually indicate some technical issues. As a start, if you create your account on your app, please try to re-install your app, to make sure that you're using the latest version. Alternatively, please try to use the website. Here's some troubleshooting steps that you can try on the website: wi.se/webtroubleshooting If it doesn't work, please share the error screenshot and your registered email address via DM on our Facebook, Twitter, or Instagram. We'll take a closer look and get to the bottom of this. You can also call or email us via wi.se/contactus
@@Wise actually it's not the case, it's some issue here in Pakistan, I've checked with many friends no one is able to create new account, however people who already have accounts they can use.
really sad you closed doors for turkey after this long ; hope you get back as you are the best around
Hey there. Right now, you can use Wise to send money from and to Turkey. But, due to a change in our regulations, we aren’t able to offer the multi-currency account to new personal and business users if their address is in Turkey. Learn more here: wi.se/services-in-turkiye
We don’t have a timeline at the moment, but we’ll let you know once these features are available in Turkey again. If you have any other questions, feel free to DM us on Instagram, Twitter or Facebook, or you can reach us by phone or email here: wi.se/contactus
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Please provide bank details in BD 🇧🇩
Hey there! We aim to provide our services everywhere, but sometimes it's not possible due to local regulations, Kamrul. But don't worry, once account details are available in Bangladesh we'll make sure to let our customers know 😊
Hi John thanks for your prompt reply great videos as usual.
i think wise should upgrade its app to make it easier to transfer money between accounts.
Its too technical at the moment i tried it and got lost.
A simple alternative would be to allow the user to see all their recipients in both business and personal profiles.
I first came across this problem when i had charged the wrong account that didn't have the recipient i wanted to send to and i had already reached my limit and needed to transfer the payment urgently.
We're sorry to know that it happened to you. We hear you, and thanks for your valuable insight - we're indeed working on making our services better for our users, although, we can't promise any timeline for that.
In general context, one of the possible reasons why recipients aren't synced in both accounts, is due to the fact that there are transactions from the business account that are intended for business purpose/transaction only. We want to avoid mixing the details, since a personal account should only be used for personal transactions.
Otherwise, it'll go against our Acceptable Use Policy in the event that you accidentally send a payment to a personal account/recipient for business purposes - we've outlined this under section 1.4: wi.se/usepolicy
In the meantime, our DM is open from different social media platforms in case you have specific questions about your Wise account, or if the answer above doesn't suffice.
Can i open personal account from Egypt
Hi Mina! Yes, if you're based in Egypt, you can create your personal Wise account easily online or in the Wise app with just an email address, or your Google, Facebook, or Apple account. Next you’ll be asked to verify your identity by uploading an image of your ID documents, and a selfie.
To create an account, click here: wi.se/createaccount Check the following links for more in-depth help:
- wi.se/tipstogetstarted
- wi.se/verifyyourid
If anything remains unclear, feel free to DM us on Instagram, Facebook, or Twitter. Alternatively, you can email/call us using this link: wi.se/contactus and we'll be happy to help 🙂