Helpful video except for the recommendation to use RV toilet paper. There are tests that show household "septic safe" toilet paper dissolves faster and it is less expensive.
We use a septic safe paper we get from Walmart. It's their store brand. I did tests comparing how it breaks down in water to some of the RV specific papers. I simply placed a few sheets of each in separate bowls and noted how well they broke down down and how long they took. Walmart brand won.
I’ve used regular household toilet paper of many brands and textures without ever having any problem. Using RV toilet paper may result in tearing paper then you have a mess on your hands (pun intended).
I am not sure I agree with the chemicals and quick dissolve toilet paper. I watched a good video from a company that specializes in tank cleaning and they said NEVER USE chemicals to dissolve waste or rapid dissolve toilet paper. It causes a thick, peanut butter consistency that clogs. The guy said “remember…your RV tanks are HOLDING TANKS not SEPTIC TANKS. Flush them regularly.
I have been building for 20 years in the RVing for five in the best in this expensive toilet paper is the Scott 1000 single sheets. The role last a long time in the TP breaks down instantaneously but it’s funny strong for the job at a design port anyway that’s my recommendation.
When travelling from one campsite to another and you’ve emptied the black tank I often add a few gallons of water to the tank and drop in a couple of dishwasher detergent pods. While driving the soapy water sloshes around and helps to loosen and remove any remaining solids in the tank, then I re-dump again on arrival at the next campground. At home I just drain it into a five gallon pail and dump it down a toilet.
Excellent, I’m a first timer and was wondering how much water to install in an empty tank before first time use as another video says never start with an empty tank due to solids will stick. They all say how to drain and flush but not prepare for first time use. Two gallons of water with one treatment pod sounds good. I will go with it. And use your advice for cleaning with the dishwasher pod. Thanks!
I purchased a grand design, but I feel like the concept is all the same. Only difference is the living spaces. But I really appreciate the very easy to understand video. It gives me a better understand of how the tanks may be sitting and where they may be. You guys are funny! Keep up the great videos!
Be advised, the black tank flush system has a valve that is located under the sink in the bathroom. These can and do fail. When that happens, water will run wide open into the under sink cabinet and flood your bathroom and everything else. NEVER use the black tank flush without a person inside to monitor that unit. This is on my Keystone Avalanche.
Thank you for this video. Wondered how the tanks were situated and now have a better understanding of how they work. Not too concerned about my sensors not reading correctly, my toilet will 'burp' when it's full.
Good job. I noticed on my 2022 Bullet 330BHS that when I used the tank flush on the outside by the kitchen slide out I only heard and seen water action in the rear bunkhouse toilet. I went up to the master bath toilet and I didn't hear any water or see any water action in the tank using a flashlight. Shouldn't the black tank flush, flush both tanks? I am a little confused. I also noticed the bunkhouse sink goes into the rear black tank and not the gray tank like the other sinks.
Hi Rudy, thank you for reaching out! For immediate assistance we do ask that you contact our Owner Relations Department direct at 866-425-4369 Monday-Thursday 9am-5pm & Friday 9am-4pm EST. Thank you!
If you’re hooked to fresh water at a campsite. Does the fresh water fill a tank reservoir & then you pull water from that tank ? Or Is it pushing water directly in to the lines. I understand there’s a fresh water tank for boon docking I am wondering how city water works
@@StephenPaul1160it depends on the model. My model has a water control station where I select different routes for the incoming and fresh tank water to go.
Great video but I have been trying to find out on the black tank flush what is actually happening in the black tank when you turn the water on and its going into the tank ?Is it spraying all over in the tank or just dumping in the tank. Mine is a factory installed flush on my 2021 freedom express. Any help ? Thank you
Good afternoon! The black tank flush is a hookup used to spray inside the tank and assist in freeing debris within the tank to prevent build up and blockages. Thank you!
My black water tank valve is stuck open. Any suggestions on what to do? The valve is behind a cardboard barrier with foam around it. Is there something inside blocking it? Should I use wd40 on it?
Good Morning, Typically if this is the case the valve may need to be replaced. However, there may be some other tips from other owners that they have tried and gotten it unstuck that could be helpful to you.
Good Morning, for this type of repair we do recommend that you consult a local Keystone dealership so that this is done properly. If you have any specific questions on your tanks please do feel free to call our customer care team at 866-425-4369. Thank you!
Good Morning, we would be more than willing to discuss how you can operate this properly so the fresh water tank isn't filling up. It could be that there is a faulty valve however, we could not state for certain if that is what's causing this. Please do contact our retail customer service team at 1-866-425-4369 for further assistance on this. Thank you!
Why would the inside of my bathroom flood when I tried to use my black water flush out? I hook up the water to the outside of the camper and opened the black water valve outside and ended up with a big mess (just water). Is there a hidden valve that I'm missing?
Good Morning, Thank you for the comment. It sounds like there may be an issue with the flush valve, this can typically be found under the bathroom sink.
I need advice about a 29ft towable open range trailer and it sounds like the fresh water tank have fallen off the frame.. are all tanks attached to the frame the same??? I can't find any skematics or plans that show. So the only remedy is to peel back the underbelly and look. Any suggestions???
Good Morning, We are sorry to hear about this issue. If the tank came out completely please do call our customer care team at 866-425-4369 so one of our advisors can assist you properly. Thank you!
Good morning! It is possible that you have two grey tanks and are pulling the wrong valve. If this is not the case please give our retail team a call at 866-425-4369. They are available Mon-Thurs 9-5 est. and Friday 9-4 est.
You can travel with your fresh water tank full however you do need to be cautious of the wear & tear this can cause on the unit. We also do not recommend traveling with the Grey & Black tanks full!
Any suggestions why my total paper gets stuck. I use septic toilet paper and only urine. I have to get a stick and shove the paper down. I flush a long time okay I get extra water and pour it down the toilet. I can literally see the toilet paper just sitting there below the toilet. Any suggestions
I have a Keystone Carbon 398 with 2 Full Baths. I've notice the trailer has two sets of pull Valves one set up by the Main control center of the trailer, and a second set down by rear drain tube/ outlet. Looking at my Spec. on the trailer it says I have 1 Black tank and 1 Grey tank, so why is there two sets of release valves.
Good afternoon! If there are two bathrooms there are typically 2 grey tanks and 2 black tanks so you would then have two sets of dump valves. If you have any further questions regarding this please let us know, thank you!
If you're boondocking, you'll have to travel w some amount of fluid in grey/black tanks until you can find a dump station. Watch your payload, water is heavy 8.3 lb / gal.
@@TraconWizardim w you, ALWAYS returned w some black water for obvious reasons, grey also a few times. Can’t ever seem to get a clear answer on this issue from dealer or mfg’s. Started with a POS jayco, then momentum TH, recently downsized a little bit to a new cougar mid bunk, but from what I’ve seen while I was installing gen set, not much holding tanks in place
Good Morning, thank you for your comment! The tank heaters will typically be installed under the tank. The heaters shown in the video are simply for demonstration purposes. Thank You.
I had a salesman tell me that the sensors are no longer just screws wired to the monitor. That they are now sensitive electronics and not to do the old school of dumping ice into the black tank to clean them when traveling (ice sloshing around to clean any build-up). Is this true?
Good Morning! If the drain valve is leaking it is likely the valve itself that may need to be replaced. There are also many videos online of other customers and service centers doing this repair that may help you in this process. If you have any further questions on this please do feel free to contact our customer care team at 866-425-4369. Thank you!
Good afternoon! On this model you have two black tanks and two grey tanks. The one toilet will go to the front waste tank and the other toilet will go to the rear black tank. Thank you!
@@pacospete4299 Good afternoon! The fresh water capacity is 60 gallons, black water is 88 gallons total, and grey water is 88 gallons total. Thank you!
My pump runs but isn't pumping from my fresh water tank, how can you tell if vapor lock, wrong valve directions, or faulty pump, or clogged or kinked air vent?
Good morning! There’s a few thing that you can check. Make sure there’s enough water in the tank so the pump can pick up the water from the tank. Make sure you have a faucet open to provide air and demand from the pump. If you have both of those these components it may be vapor locked. If this is not the case you would need a technician to look at this for you to properly diagnose the issue. Should you need further assistance on this please feel free to call us at 866-425-4369. Thank you!
No. That is the purpose of the fresh water tank. Fill it for boondocking, dry camping scenarios. This is not true of the gray and black tanks. It is not recommended that you travel far with full gray or black tanks due to their design. Also - always check your tire/axle weight ratings and make sure you're not overloading you them.
I now that I need to call someone,not only that but my holding tank fresh water drain plug is broken,and the houes on it spins around so I am assuming that it will leak.
Good Morning! We would not recommend that you keep your black tank valve left open. This can cause blockages like what you are experiencing. We would recommend that you properly clean your tank and keep the black tank valve closed at all times unless dumping it.
Good afternoon! At times depending on the floorplan the shower and bath sink can be plumbed into the black tank, it simply depends on location. Thank you!
What would cause the water pressure to quickly diminish after about 5-10 seconds on a brand new Cougar Half-Ton 30 BHS? Doesn’t seem to be the pump or the supply lines. It seems like either something wrong with the suction line from the fresh water tank like a kink or debris or something in the tank that isn’t allowing for smooth flow. The pump also takes about 30-60 seconds to catch up and shut off after the water has been turned off from the faucet etc.
Thank you for reaching out! For immediate assistance we do ask that you contact our Owner Relations Department direct at 866-425-4369 Monday-Thursday 9am-5pm & Friday 9am-4pm EST. Thank you!
Yea my brand new keystone rv was a waist of money to buy the floor is clapsing dont buy any keystone rv they went down hill in there builds ,my bathroom floor is also sinking .
Good Morning, we are so sorry to hear about this from you. Please do contact our customer care team at 866-425-4369 so one of our advisors can assist you. You can also send us a PM on facebook as well! Thank you.
I have a 2007 Dutchmen Grand Junction 39 ft fifth wheel RV that is going to be permanent on my property I was thinking about removing the tanks or at least the black tank and turning it into a park model but I don't know what kind of job I'm going to have Plumbing it up
Good Morning! We would recommend consulting with a local Keystone dealership near you if you wish to remove any tanks like this. They will be able to walk you through the process of plumbing the unit to be a complete park model.
VIN # 4YDTBLM24PT430429 2023 Keystone Bullet Crossfire 2780BH Time line on this camper... I signed papers on this camper on December 9, 2023. I didn't get it home until February 3, 2024. Work Order # 14680W dated 12/5/23 states job 1- Loose trim at bottom of entry door. job 2- Night stand trim needs work (right side). job 3- Master bedroom seam tape and wall panels needs replaced. Cause: Window not sealed causing water damage to unit Correction: Remove window, window valance, blind, trim, sliding door, door track, trim, cabinet, night stand, bed, bed frame, shelf above bed, and put it all back together again and fill all nail holes with color matched wood filler. At the bottom of this work order it states that "The remaining windows on the unit are not sealed properly and going to allow water to intrude in the future." Were ALL these windows even fixed? April 22, 2024... I am in the camper making the beds for our FIRST trip and notice BOTH upper and lower bunks are wet. Upon further inspection the wall panel, the bunk frames, the curtains, and the floor were also wet. There was a 1/4" gap between the wall and the window top. Water was literally dripping from the window frame. I have video of the gap and the water coming in. I had to cancel that trip to get the camper back in for service. Work Order # 15548 dated 4/29/24 job #1- Lower bunk window is leaking. job #2- Upper bunk window is leaking. Cause: window is not properly installed causing a gap in window and not properly sealed. Correction: tighten windows and seal. May 16, 2024 Our first trip... While hooked up to water and the water pump on, we discovered the toilet leaks/spews water from a fitting onto the wall and floor, and the bathroom sink has a pretty substantial drip/leak where it will not shut off. As the day got warmer, we turned on the A/C and discovered there was a gap in the drip rail that allowed condensation/and maybe even rain water, to drip down into the outside speaker. Later that night as we were going to bed, we noticed the night stand trim in the bedroom (that had been "fixed" in w/o # 14680W) was flopping off the wall again. We finish our camping trip inconvenienced by not being able to turn on the water pump. I make an appointment to drop the camper off for yet another "fix". The night before taking this back to Camping World for service, I'm in the camper and notice the lower bunk is wet, again! As I am collecting stuff out of the camper, I notice a hat that had been sitting on the right side night stand in the master bedroom was wet, and a notebook that was on the dinette table was wet. When we go in to drop the camper off, Josh and Bill do a physical walk around and inspection. The wall and nightstand are wet as well. They discover a hole in the right front corner of the roof and tell us all 4 corners of the roof have been patched with some sort of "putty" and this is why the wall and nightstand are wet and is why trim keeps falling off the wall. All of this takes us to Work Order # 15735 dated 5/21/24. job #1- toilet has a massive leak job #2- bathroom faucet will not shut completely off job #3- seam in gutter dripping into outdoor speaker job #4- master bedroom trim is lose again (from W/O #14680W) job #5- lower bunk window is leaking again (from W/O #15548) job #6- dinette window leaks There is no mention of a hole in the roof OR all 4 corners be patched on this work order. No mention of the the wall panels warping. What happens 6 or 10 months from now and the floor and/or walls deteriorate? What happens if mold is discovered? Has anyone even CHECKED BEHIND any of these walls that have been wet? Has anyone checked the stability of the bunk bed frames, where they mount to the wall? Will they deteriorate and come off the wall? The bunk room curtains have been so wet that they have faded and bled black dye onto two set of sheets. What happens when those curtains and the header that they are attached to fall from the wall? We have our annual trip (6 hr drive) coming up. What happens when we find another leak or disastrous situation?? Camping World Customer Service suggested that if we have issues to "reach out to our Elite Tech Support line" and gave me an 844 phone number. The closest Camping World would be AT LEAST 147 miles away! And how would I contact them with no cell service or internet in the hills and back woods of Missouri?? We are not "glampers"...we do off grid or "boon-docking". This camper is not as solid or dependable as it should be for a NEW camper. As of todays date, I have made 7 payments on this camper. It has 96 miles on it...30 to a campground, and 66 miles to Camping World for service. I spoke to Nicole at Keystone Customer Service about a Swap Out or Buy Back. I would swap for another Keystone Bullet. We have always had good luck with Keystone campers and have thought of them as a quality camper. However, this particular camper has some serious issues. Issues that I'm not sure can be corrected properly.
Helpful video except for the recommendation to use RV toilet paper. There are tests that show household "septic safe" toilet paper dissolves faster and it is less expensive.
We use a septic safe paper we get from Walmart. It's their store brand. I did tests comparing how it breaks down in water to some of the RV specific papers. I simply placed a few sheets of each in separate bowls and noted how well they broke down down and how long they took. Walmart brand won.
I’ve used regular household toilet paper of many brands and textures without ever having any problem. Using RV toilet paper may result in tearing paper then you have a mess on your hands (pun intended).
I am not sure I agree with the chemicals and quick dissolve toilet paper. I watched a good video from a company that specializes in tank cleaning and they said NEVER USE chemicals to dissolve waste or rapid dissolve toilet paper. It causes a thick, peanut butter consistency that clogs. The guy said “remember…your RV tanks are HOLDING TANKS not SEPTIC TANKS. Flush them regularly.
I use normal septic safe TP as well. I use a macerator pump since I don’t have a dump station near where my RV is. Never had an issue.
I have been building for 20 years in the RVing for five in the best in this expensive toilet paper is the Scott 1000 single sheets. The role last a long time in the TP breaks down instantaneously but it’s funny strong for the job at a design port anyway that’s my recommendation.
When travelling from one campsite to another and you’ve emptied the black tank I often add a few gallons of water to the tank and drop in a couple of dishwasher detergent pods. While driving the soapy water sloshes around and helps to loosen and remove any remaining solids in the tank, then I re-dump again on arrival at the next campground. At home I just drain it into a five gallon pail and dump it down a toilet.
This is a great tip! Thanks for sharing!
Excellent, I’m a first timer and was wondering how much water to install in an empty tank before first time use as another video says never start with an empty tank due to solids will stick. They all say how to drain and flush but not prepare for first time use. Two gallons of water with one treatment pod sounds good. I will go with it. And use your advice for cleaning with the dishwasher pod. Thanks!
Well, I’m impressed. Straightforward to the point and quite technical actually. Excellent job!
Thanks very much for posting this video - knowledge is power!
Great info for newbies such as myself.
Ive used regular TP for years with no issues
It was a pleasure meeting you 2 recently..thank you for the info!
Thank you very much!!! Alittle fast for beginners!!! Separate video for each would be helpful and show how to hook up!!!
You are most welcome! We will also pass along your feedback :)
very helpful for first time camper!!
I purchased a grand design, but I feel like the concept is all the same. Only difference is the living spaces. But I really appreciate the very easy to understand video. It gives me a better understand of how the tanks may be sitting and where they may be. You guys are funny! Keep up the great videos!
We appreciate your feedback and are so glad to hear you are loving our videos!!
Would love to see a video on how the black tank flush actually work. Is it a mist, a stream of water, or just water running inside the black tank ?
Same. I came here looking for an “inside look” at the black tank flush.
Be advised, the black tank flush system has a valve that is located under the sink in the bathroom. These can and do fail. When that happens, water will run wide open into the under sink cabinet and flood your bathroom and everything else. NEVER use the black tank flush without a person inside to monitor that unit. This is on my Keystone Avalanche.
Thank you for this video. Wondered how the tanks were situated and now have a better understanding of how they work. Not too concerned about my sensors not reading correctly, my toilet will 'burp' when it's full.
TANKS A LOT!😂
Tanks a lot!!
Fantastic video!!! Thank you so much
One of the best videos I’ve seen
Thank you guys
Thanks for a very helpful video!
Good info as I am a newbie. Thank you both...
good stuff guys.... seem to have your fresh tank vent & water pump pick up description transposed tho?
Why are you not using the blue tooth connectivity ? The newest type you can connect to your phone.
This was awesome. Thank you!
Great video with lots of great information
Did you guys film this with water tank upside down??? without mentioning???
Would it be better to place the tank heaters on the bottom of the tank?
They are installed at the bottom! Ther are showing the tank Upside down.
❤❤❤ thank you 😢😊😊😊😊😊
Thank you! Very appreciate!
Thank YOU
Good video thank you :)
Glad you liked it!
Thanks god bless
Good job. I noticed on my 2022 Bullet 330BHS that when I used the tank flush on the outside by the kitchen slide out I only heard and seen water action in the rear bunkhouse toilet. I went up to the master bath toilet and I didn't hear any water or see any water action in the tank using a flashlight. Shouldn't the black tank flush, flush both tanks? I am a little confused. I also noticed the bunkhouse sink goes into the rear black tank and not the gray tank like the other sinks.
Hi Rudy, thank you for reaching out! For immediate assistance we do ask that you contact our Owner Relations Department direct at 866-425-4369 Monday-Thursday 9am-5pm & Friday 9am-4pm EST. Thank you!
If you’re hooked to fresh water at a campsite. Does the fresh water fill a tank reservoir & then you pull water from that tank ? Or Is it pushing water directly in to the lines. I understand there’s a fresh water tank for boon docking I am wondering how city water works
It goes straight to the plumbing for your sinks. It does NOT fill your fresh water tank.
@@StephenPaul1160thanks!
@@StephenPaul1160it depends on the model. My model has a water control station where I select different routes for the incoming and fresh tank water to go.
Great video but I have been trying to find out on the black tank flush what is actually happening in the black tank when you turn the water on and its going into the tank ?Is it spraying all over in the tank or just dumping in the tank.
Mine is a factory installed flush on my 2021 freedom express. Any help ?
Thank you
Good afternoon! The black tank flush is a hookup used to spray inside the tank and assist in freeing debris within the tank to prevent build up and blockages. Thank you!
My black water tank valve is stuck open. Any suggestions on what to do? The valve is behind a cardboard barrier with foam around it. Is there something inside blocking it? Should I use wd40 on it?
Good Morning, Typically if this is the case the valve may need to be replaced. However, there may be some other tips from other owners that they have tried and gotten it unstuck that could be helpful to you.
I thought this video was going to show how you could remove the black tank after the fact. When it is in between the frame. What has to be done then?
Good Morning, for this type of repair we do recommend that you consult a local Keystone dealership so that this is done properly. If you have any specific questions on your tanks please do feel free to call our customer care team at 866-425-4369. Thank you!
😀Are there any products that can break up black tank solids after years being in storage.
Large bag of ice and a rough road.
can you still use the tank heaters when the tanks are open all the time in the winter
Good afternoon! We would not recommend using the tank heaters in the winter or leaving the tanks open at all times due to critters. Thank you!
I want to know how to fix it or how it works. When I connected the city water line, my freshwater tank filled up.
Good Morning, we would be more than willing to discuss how you can operate this properly so the fresh water tank isn't filling up. It could be that there is a faulty valve however, we could not state for certain if that is what's causing this. Please do contact our retail customer service team at 1-866-425-4369 for further assistance on this. Thank you!
Why would the inside of my bathroom flood when I tried to use my black water flush out? I hook up the water to the outside of the camper and opened the black water valve outside and ended up with a big mess (just water). Is there a hidden valve that I'm missing?
Good Morning, Thank you for the comment. It sounds like there may be an issue with the flush valve, this can typically be found under the bathroom sink.
I need advice about a 29ft towable open range trailer and it sounds like the fresh water tank have fallen off the frame.. are all tanks attached to the frame the same??? I can't find any skematics or plans that show. So the only remedy is to peel back the underbelly and look. Any suggestions???
Good Morning, We are sorry to hear about this issue. If the tank came out completely please do call our customer care team at 866-425-4369 so one of our advisors can assist you properly. Thank you!
As a Keystone owner, I would like to know why you believe the tank has fallen.
I’m having trouble with my galley tank. It keeps backing up in the kitchen and I can’t get it to drain even when I open the galley tank valve. Thanks
Good morning! It is possible that you have two grey tanks and are pulling the wrong valve. If this is not the case please give our retail team a call at 866-425-4369. They are available Mon-Thurs 9-5 est. and Friday 9-4 est.
I assume all tanks are installed in a way that rates them to be 100% full during travel?
You can travel with your fresh water tank full however you do need to be cautious of the wear & tear this can cause on the unit. We also do not recommend traveling with the Grey & Black tanks full!
@@KeystoneRVCompany if your axles are not overloaded, I’m confused what wear and tear a full fresh water tank would cause?
Any suggestions why my total paper gets stuck. I use septic toilet paper and only urine. I have to get a stick and shove the paper down. I flush a long time okay I get extra water and pour it down the toilet. I can literally see the toilet paper just sitting there below the toilet. Any suggestions
Hold the line of TRUTH!
I have a Keystone Carbon 398 with 2 Full Baths. I've notice the trailer has two sets of pull Valves one set up by the Main control center of the trailer, and a second set down by rear drain tube/ outlet. Looking at my Spec. on the trailer it says I have 1 Black tank and 1 Grey tank, so why is there two sets of release valves.
Good afternoon! If there are two bathrooms there are typically 2 grey tanks and 2 black tanks so you would then have two sets of dump valves. If you have any further questions regarding this please let us know, thank you!
Ok, so can i travel with a load of potable water en route to boondock, or travelling in general? What about grey and black out of necessity?
Good afternoon! We recommend only traveling with potable water to your campsite when boondocking. Thank you!
@@KeystoneRVCompany much appreciated!!
If you're boondocking, you'll have to travel w some amount of fluid in grey/black tanks until you can find a dump station. Watch your payload, water is heavy 8.3 lb / gal.
@@TraconWizardim w you, ALWAYS returned w some black water for obvious reasons, grey also a few times. Can’t ever seem to get a clear answer on this issue from dealer or mfg’s. Started with a POS jayco, then momentum TH, recently downsized a little bit to a new cougar mid bunk, but from what I’ve seen while I was installing gen set, not much holding tanks in place
Why are the tank heaters mounted on the top of the fresh water tank?
Good Morning, thank you for your comment! The tank heaters will typically be installed under the tank. The heaters shown in the video are simply for demonstration purposes. Thank You.
I had a salesman tell me that the sensors are no longer just screws wired to the monitor. That they are now sensitive electronics and not to do the old school of dumping ice into the black tank to clean them when traveling (ice sloshing around to clean any build-up).
Is this true?
Good morning! The tank sensors are the same and you are still able to use ice to clean your tank as you wish. Thank you!
What to do if your drain valve is leaking, is that a esey fix?
Good Morning! If the drain valve is leaking it is likely the valve itself that may need to be replaced. There are also many videos online of other customers and service centers doing this repair that may help you in this process. If you have any further questions on this please do feel free to contact our customer care team at 866-425-4369. Thank you!
2018 Montana 3930 fb Legacy ..... do both toilets go to one black tank or are there two tanks ?
Good afternoon! On this model you have two black tanks and two grey tanks. The one toilet will go to the front waste tank and the other toilet will go to the rear black tank. Thank you!
what capacity are the tanks ?@@KeystoneRVCompany
@@pacospete4299 Good afternoon! The fresh water capacity is 60 gallons, black water is 88 gallons total, and grey water is 88 gallons total. Thank you!
Thank You @@KeystoneRVCompany
My pump runs but isn't pumping from my fresh water tank, how can you tell if vapor lock, wrong valve directions, or faulty pump, or clogged or kinked air vent?
Good morning! There’s a few thing that you can check. Make sure there’s enough water in the tank so the pump can pick up the water from the tank. Make sure you have a faucet open to provide air and demand from the pump. If you have both of those these components it may be vapor locked. If this is not the case you would need a technician to look at this for you to properly diagnose the issue. Should you need further assistance on this please feel free to call us at 866-425-4369. Thank you!
Does Gray water tanks 1 and 2 dump into each other ?
Good afternoon! These tanks would not dump into each other, they would have two separate dump valves. Thank you!
Is ot true that we should not tow an rv with the fresh water full or half full? Is it made to survive the stress of the road?
No. That is the purpose of the fresh water tank. Fill it for boondocking, dry camping scenarios. This is not true of the gray and black tanks. It is not recommended that you travel far with full gray or black tanks due to their design. Also - always check your tire/axle weight ratings and make sure you're not overloading you them.
I have left my black water open for 2 years,now My toilet is backed up?I have tried so many things.I have left water on it for 1 1/2,what should I do?
I now that I need to call someone,not only that but my holding tank fresh water drain plug is broken,and the houes on it spins around so I am assuming that it will leak.
I was wondering if when flushing the toilet if it opens one or to drain opening that go to the septic?
Good Morning! We would not recommend that you keep your black tank valve left open. This can cause blockages like what you are experiencing. We would recommend that you properly clean your tank and keep the black tank valve closed at all times unless dumping it.
where can you fill the tanks once they are empty?
Good morning! You would utilize your fill station on the coach to fill the tanks once they are empty. Thank you!
My shower and bathroom sink are plumbed to the black tank
Good afternoon! At times depending on the floorplan the shower and bath sink can be plumbed into the black tank, it simply depends on location. Thank you!
@@KeystoneRVCompanyit’s not right.
If you would like to have this further inspected you can certainly do so! We apologize for any inconvenience. @@michaelenglish904
shared
I'll save you some time. Read chapter 10.
Chapter 10 of the Owners Manual is a great area to review for better understanding. We appreciate you recommending this.
What would cause the water pressure to quickly diminish after about 5-10 seconds on a brand new Cougar Half-Ton 30 BHS?
Doesn’t seem to be the pump or the supply lines. It seems like either something wrong with the suction line from the fresh water tank like a kink or debris or something in the tank that isn’t allowing for smooth flow.
The pump also takes about 30-60 seconds to catch up and shut off after the water has been turned off from the faucet etc.
Thank you for reaching out! For immediate assistance we do ask that you contact our Owner Relations Department direct at 866-425-4369 Monday-Thursday 9am-5pm & Friday 9am-4pm EST. Thank you!
Yea my brand new keystone rv was a waist of money to buy the floor is clapsing dont buy any keystone rv they went down hill in there builds ,my bathroom floor is also sinking .
Good Morning, we are so sorry to hear about this from you. Please do contact our customer care team at 866-425-4369 so one of our advisors can assist you. You can also send us a PM on facebook as well! Thank you.
That is NOT Bart Taylor. 😂
Use lots of water
Annnnd....use lots of water!
No need for chemicals or rv tp..
I have a 2007 Dutchmen Grand Junction 39 ft fifth wheel RV that is going to be permanent on my property I was thinking about removing the tanks or at least the black tank and turning it into a park model but I don't know what kind of job I'm going to have Plumbing it up
Good Morning! We would recommend consulting with a local Keystone dealership near you if you wish to remove any tanks like this. They will be able to walk you through the process of plumbing the unit to be a complete park model.
this two guys are brothers? they look twins lol
VIN # 4YDTBLM24PT430429
2023 Keystone Bullet Crossfire 2780BH
Time line on this camper...
I signed papers on this camper on December 9, 2023. I didn't get it home until February 3, 2024.
Work Order # 14680W dated 12/5/23 states
job 1- Loose trim at bottom of entry door.
job 2- Night stand trim needs work (right side).
job 3- Master bedroom seam tape and wall panels needs replaced.
Cause: Window not sealed causing water damage to unit
Correction: Remove window, window valance, blind, trim, sliding door, door track, trim, cabinet, night stand, bed, bed frame, shelf above bed, and put it all back together again and fill all nail holes with color matched wood filler.
At the bottom of this work order it states that "The remaining windows on the unit are not sealed properly and going to allow water to intrude in the future." Were ALL these windows even fixed?
April 22, 2024...
I am in the camper making the beds for our FIRST trip and notice BOTH upper and lower bunks are wet. Upon further inspection the wall panel, the bunk frames, the curtains, and the floor were also wet. There was a 1/4" gap between the wall and the window top. Water was literally dripping from the window frame. I have video of the gap and the water coming in. I had to cancel that trip to get the camper back in for service.
Work Order # 15548 dated 4/29/24
job #1- Lower bunk window is leaking.
job #2- Upper bunk window is leaking.
Cause: window is not properly installed causing a gap in window and not properly sealed.
Correction: tighten windows and seal.
May 16, 2024 Our first trip...
While hooked up to water and the water pump on, we discovered the toilet leaks/spews water from a fitting onto the wall and floor, and the bathroom sink has a pretty substantial drip/leak where it will not shut off. As the day got warmer, we turned on the A/C and discovered there was a gap in the drip rail that allowed condensation/and maybe even rain water, to drip down into the outside speaker. Later that night as we were going to bed, we noticed the night stand trim in the bedroom (that had been "fixed" in w/o # 14680W) was flopping off the wall again. We finish our camping trip inconvenienced by not being able to turn on the water pump. I make an appointment to drop the camper off for yet another "fix". The night before taking this back to Camping World for service, I'm in the camper and notice the lower bunk is wet, again! As I am collecting stuff out of the camper, I notice a hat that had been sitting on the right side night stand in the master bedroom was wet, and a notebook that was on the dinette table was wet. When we go in to drop the camper off, Josh and Bill do a physical walk around and inspection. The wall and nightstand are wet as well. They discover a hole in the right front corner of the roof and tell us all 4 corners of the roof have been patched with some sort of "putty" and this is why the wall and nightstand are wet and is why trim keeps falling off the wall.
All of this takes us to Work Order # 15735 dated 5/21/24.
job #1- toilet has a massive leak
job #2- bathroom faucet will not shut completely off
job #3- seam in gutter dripping into outdoor speaker
job #4- master bedroom trim is lose again (from W/O #14680W)
job #5- lower bunk window is leaking again (from W/O #15548)
job #6- dinette window leaks
There is no mention of a hole in the roof OR all 4 corners be patched on this work order. No mention of the the wall panels warping. What happens 6 or 10 months from now and the floor and/or walls deteriorate? What happens if mold is discovered? Has anyone even CHECKED BEHIND any of these walls that have been wet? Has anyone checked the stability of the bunk bed frames, where they mount to the wall? Will they deteriorate and come off the wall? The bunk room curtains have been so wet that they have faded and bled black dye onto two set of sheets. What happens when those curtains and the header that they are attached to fall from the wall?
We have our annual trip (6 hr drive) coming up. What happens when we find another leak or disastrous situation?? Camping World Customer Service suggested that if we have issues to "reach out to our Elite Tech Support line" and gave me an 844 phone number. The closest Camping World would be AT LEAST 147 miles away! And how would I contact them with no cell service or internet in the hills and back woods of Missouri?? We are not "glampers"...we do off grid or "boon-docking". This camper is not as solid or dependable as it should be for a NEW camper. As of todays date, I have made 7 payments on this camper. It has 96 miles on it...30 to a campground, and 66 miles to Camping World for service.
I spoke to Nicole at Keystone Customer Service about a Swap Out or Buy Back. I would swap for another Keystone Bullet. We have always had good luck with Keystone campers and have thought of them as a quality camper. However, this particular camper has some serious issues. Issues that I'm not sure can be corrected properly.