How to Deal With Difficult Stakeholders Who Are Resistant to Change
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- Опубліковано 31 тра 2024
- As business analysts improving processes, it’s not uncommon for us to encounter stakeholders in business with a deep-rooted suspicion of IT and the belief that no matter what, the solution is not going to work for them.
So what do you do? Discover 5 ways to help resistant stakeholders on the path of change.
#1 - Build an individual relationship
#2 - Understanding their current business process
(Download my free business process template here: www.bridging-the-gap.com/get-b...)
#3 - Focus on their problems
#4 - Share wins
#5 - Secure higher-level support
Also, not all resistant stakeholders will change, and it can be helpful to be aware of the scope of your responsibility as a business analyst to protect your emotional investment in your work.
Claim your free guide on the 10 tips to improve stakeholder relationships here: bit.ly/46QUOoJ
"DOWNLOAD THE BUSINESS PROCESS TEMPLATE (it's free):
www.bridging-the-gap.com/bpte...
Claim your free guide on the 10 tips to improve stakeholder relationships here: bit.ly/3pLtjwp
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1. Build a Relationship
2. Understand the current process and why they are resistant
3. Understand their problem
4. What would change the game for them?
5. Try to add additional change that would get them onboard
6. Share wins
7. Getting higher level stakeholders onboard(escalating to leadership team)
Thank you 😊
Thanks for this summary)) ☀
I peeked at your notes.
Thank you!
Your answer is pretty much what I say when I interview, but you articulate it so much better! Thank you, I’ll think back to this when I interview again in 3 hours time :-)
You've got this - a little confidence goes a long way when you answer tough questions like this. Good luck with your interview!
Great advice. Thanks!!
You are welcome!
You're so talented. Thank you!
You are welcome!
Excellent advice, thank you
You are so welcome.
Such a good answer, I failed interviews with my dream companies because I could not answer this, thank you
You are so welcome! Glad you are finding this information helpful.
One of the awesome videos saw about BA skills! All the best and keep sharing BA videos for us!
You are so welcome!
Thanks Laura! Very helpful)
We're so glad you found this video helpful!
A lot of BA's do not take the time to understand what's currently working. Unless the entire system is irretrievably broken, take time to make incremental and useful changes.
Great tip!
Truly excellent and the mother in law example was helpful. Thank you!
You are so welcome!
Got it, thanks
You are so welcome!
Great video. Where do #businessAnalysts come from? I had never heard the term before 2011 -- is this a relatively new term, only from the last few decades? What is the history of business analysis? What does it mean to "analyze a business"?? Are there any seminal books on the top, in your field?
Hi Eric, For more of the history and evolution and comprehensive view of the role, check out the International Institute of Business Analysis (IIBA).
Thank you Laura,
Do you have a video with the questions that will be asked for a BA position please
You are welcome, and yes we do: www.bridging-the-gap.com/top-10-business-analyst-job-interview-questions/
How will you ensure that the new technology will address the goals and outcomes to them what woud you do or what documenattion?
It really helps to start with analyzing the business process to get your stakeholders on the same page about what the desired goals and outcomes are. Here is a video Laura did on this technique: ua-cam.com/video/5-r7oQwZ5Uo/v-deo.html
Wow
Claim your free guide on the 10 tips to improve stakeholder relationships here: bit.ly/46QUOoJ
Thanks so much for watching. Don't forget to join my FREE WORKSHOP - Quick Start to Success as a Business Analyst and discover how to propel your business analysis career forward right now: www.bridging-the-gap.com
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