HI, how do I set up continuous recording with an SD card? If I Click "record" and try to make a phone call, it turns the recording off. Can I not use my phone and the camera at the same time?
The correct way is to set a recording plan for the camera in the App after inserting the SD card, and the camera will automatically record according to the recording plan.
Hello! I've 6 V380 Pro app cameras installed on home. 4 of them are functioning by ap access to my router. Recently I've bought two OKAERI bulb camera but this cameras doesn't recognizes my router in ap mode. Even don't detects my wifi router in listing. Don't understand how 4 of my cameras recognizes my router and the two news ones doesn't. With this two cameras I've to access individually by connecting my iphone directly to each camera. Any idea? or how to to enter manually ( i mean typing ) the router name and password.
Are you sure the two new cameras use the V380 Pro app? Check the manual for details. Also, verify your router’s device limit and try resetting the cameras. If you can connect to the hotspot and see video, the camera's connection module is fine.
I have to use the same network, which the camera is using. Please solve the problem. have been facing a problem with connection. Can is not working without using the same network with which the camera is connected.
Please Someone help me out .... I already successfully connected to Wi-Fi, but can't Live Stream ... It's just connecting for almost 30 minutes. Just right after putting the password, the camera preview (Live Stream) is supposed to come next, but nothing just Connecting ...
@@tenvellon awesome! Thank you for the quick reply. One more question...is a ms card necessary for real time viewing? Or will I be able to switch to each cam on my phone without the use of a memory card?
@@jennyhill7313 The micro sd card is for video storage, which is different from real-time viewing. That is to say, even if you don't insert the sd card, you can watch real-time video, but without the micro sd card, you can't record the video, and you can't playback the video.
Hi again, I got my 3 bulbs, installed app and have the first one set up. Then I received a notice that someone like my comment and realized that I ordered from someone other than you. It's the same bulbs but a different app that doesn't have the same controls that your app has, at least I haven't found where I can move to cam around with my phone...I'm wondering, would I be able to use your app with my new bulbs? This one is called Tuya
How to fix if there is a problem in playback? We can't view the previous videos. Because the play is not working well. It only turns loading. The memory card is already inserted and we format the sd card on the day that we install the cctv. We also try to review the video using smart phone but still doesn't work. Kindly help
ma camera est connectée et enregistre sur la carte sd même si l'application sur mon iPhone n'est pas ouverte. Par contre la connection ne marche que si l'ID de la camera est connectée mais si je me mets sur ma livebox la je n'est plus accès à la connexion Si quelqu'un peut m'aider. MERCI
Yes, through the V380 pro app. if you have WiFi in your home connected to the smart camera you can view the live and have full control of the camera, wether you are out of town or on the other side of the planet as long as you can open the app and your phone is connected to the internet you can control and speak through it.
Hi, i badly need an answer for this: can this make a recording saved in the SD even when I am away from home and I don't have the app opened? I will be leaving the camera plugged in at home while I am away (for work or leisure). TIA
Yes. It will saved the footage on the microSD card. Even the camera is not connected to WiFi or the app is not opened. As soon as the camera is powered on. It will continuously saved on the microSD and you can review it later on your smartphone. I hope it help you 😊
Yes, you can insert an SD card and it will record continuously. You can view the replay the recording via the app for later, and don't worry about the storage capacity because when it gets full it automatically deletes the oldest recording and replace it with the most recent ones. I suggesy buying a 32gb SD card to have like 5-7 days of stored recording.
I want to connect it through wired because it's 5g wifi isn't supported and I have this Ethernet cable and micro usb connector for wifi but I don't even know how to set it, it's because it's so laggy in 2.4g and i can't record everything my cousin do in my room
If your router supports 5ghz and 2.4ghz dual frequency, let the camera link to 2.4Ghz, your phone can link to 5Ghz, and still be able to watch the camera.
This camera is not working after switching to a new location and wifi. I've been working on it for hours. It comes up in wifi settings and then asks for password, which I don't have. how do I reset it and start all over again? I uninstalled and reinstalled app and it remembers the first settings, so I can't seem to do a hard reset on this piece of junk.
Need help in the Philippines my camera if online and how ko when i go to outside Philippines like 🇵🇬 one camera is offline and 1 camera is online. I have 2 camera in my app
Hi bkit po sken hindi ma scan yung qr code ng app para ma connect sa wifi, yung 3rd step po.. meron po bang ibang way para scan yun?salamat in advance sa pagsagot
When setting up the network, if you see your mifi signal in the wifi search list, you can try connect it. If there are no link errors, you can watch the video normally.
when i inserted sd card. it said the camera cannot read the sd card please turn off the camera and re-inserted. But i dont know how turn the camera off? anyone can tell me?
totally setup and connect the camera with your phone App, then login to your account on your PC, the camera will show on the list and you can view it. With this method of linking, there is usually no problem of connect failure.
Two options: 1, log in to your account on the second phone; 2, download the app on the second phone and register a new account, share the camera to that new account.
To confirm whether the camera is really powered off, or is not connected. Check whether there is a camera signal "MVXXXXX" in the mobile phone network search page.
Boss yung problem ko sa akin need pa all the time eh log in yung username and password. Paano po gawing automatic na kapag eh open, no need na pag ganun?
It possible to without wifi and only using mobile data and mobile hotspot through it is possible bro...
Does it not support 5G Hz and need 2.4 G Hz Wi-Fi for setting up?
How to connect if you are outside your country it shows always offline
Hi me also same issue facing now 😢
2:56 AP Connection
What qr code did you scan? Qr code of the home's wifi device or qr code of the 380v camera box it came in?
my box didn't even Have a QR code, it has a tiny manual with one inside but it can't read it. it fails every time...this thing's a POS
@@RoadRunner-yu8cu camera
@@hannahmicoleplanas2566 yea i never got it to work...I'll try again one of these days
HI, how do I set up continuous recording with an SD card? If I Click "record" and try to make a phone call, it turns the recording off. Can I not use my phone and the camera at the same time?
The correct way is to set a recording plan for the camera in the App after inserting the SD card, and the camera will automatically record according to the recording plan.
Hello!
I've 6 V380 Pro app cameras installed on home. 4 of them are functioning by ap access to my router. Recently I've bought two OKAERI bulb camera but this cameras doesn't recognizes my router in ap mode. Even don't detects my wifi router in listing. Don't understand how 4 of my cameras recognizes my router and the two news ones doesn't. With this two cameras I've to access individually by connecting my iphone directly to each camera. Any idea? or how to to enter manually ( i mean typing ) the router name and password.
Are you sure the two new cameras use the V380 Pro app? Check the manual for details. Also, verify your router’s device limit and try resetting the cameras. If you can connect to the hotspot and see video, the camera's connection module is fine.
Can you use mobile data for the camera even if im not in my house?
Not working. I tried it 😢
Can i do my setup in one location and then move the bulbs to its permanent place later?
Am just going fo ask
as long as theres wifi coverage then yes
How you can connect another old phone as a camera??? It is possible o not?
I have to use the same network, which the camera is using. Please solve the problem. have been facing a problem with connection. Can is not working without using the same network with which the camera is connected.
After you change the network, you can try to unbind, reset, and then reconnect to the new network.
Please Someone help me out ....
I already successfully connected to Wi-Fi, but can't Live Stream ... It's just connecting for almost 30 minutes.
Just right after putting the password, the camera preview (Live Stream) is supposed to come next, but nothing just Connecting ...
Can I set it up without wifi or router? I'm in an area where I have access to mobile data on my phone only.
Is this posible with out wifi
@@beautifulday2594I don’t believe it’s possible.
Hi do you have tutorial about he cctv is always device offline even the device is online ..
How many bulbs can be used in the app? I'd like to have 3 bulbs, 1 inside, 1 at front door and 1 at back door.
many many, 3pcs is a piece of cake.
@@tenvellon awesome! Thank you for the quick reply. One more question...is a ms card necessary for real time viewing? Or will I be able to switch to each cam on my phone without the use of a memory card?
@@jennyhill7313 The micro sd card is for video storage, which is different from real-time viewing. That is to say, even if you don't insert the sd card, you can watch real-time video, but without the micro sd card, you can't record the video, and you can't playback the video.
@@tenvellon thank you very much. I'll be making my bulbs purchases this week!
Hi again, I got my 3 bulbs, installed app and have the first one set up. Then I received a notice that someone like my comment and realized that I ordered from someone other than you. It's the same bulbs but a different app that doesn't have the same controls that your app has, at least I haven't found where I can move to cam around with my phone...I'm wondering, would I be able to use your app with my new bulbs? This one is called Tuya
Please can I setup the camera without home wifi but rather using hotspot on my phone.
but in my app ap connect is not showing...directing going to qr connection and my camera does not have a qr code...how can we configure in this case?
just make sure you are using the V380 pro App. If you download the correct App, it must have Ap connection and QR connection
How to fix if there is a problem in playback? We can't view the previous videos. Because the play is not working well. It only turns loading. The memory card is already inserted and we format the sd card on the day that we install the cctv. We also try to review the video using smart phone but still doesn't work. Kindly help
You can try to pull out the sd card and insert it into the computer to read the video file.
How set up continues recording the camera even your cellphone not connected? Thanks
Can u use 2 or more cameras with one phone
what does the restart or reset camera do?
How to add new camera? Same model, Im using the 1st cam V380 Pro Smart Camera, would like to add two additional V380
click the + button and add more cameras.
ma camera est connectée et enregistre sur la carte sd même si l'application sur mon iPhone n'est pas ouverte. Par contre la connection ne marche que si l'ID de la camera est connectée mais si je me mets sur ma livebox la je n'est plus accès à la connexion Si quelqu'un peut m'aider. MERCI
It is possible to think of his feature as being able to see logged in devices or active logs. you don't realize your cctv has been hack.
Can this product Connect to multiple phones
Hello . Good Day
Why I cant monitor my house 😢 is it possible beacause Im just using mobile data ?
Idol salamat sa kaalaman, tanong ko lng po, kailangan pa po ba idelete ung laman ng memory nya ganit ang card reader? Alam ko po kc naoupuni yan
Do i need to install an app in my android phone?
How do I put the SIM card in and does the light switch need to b on
some camera models can work with a 4G sim card, and the light function can choose auto or manual turned on/off.
Is is possible to live view or control even far away from home? if possible can you show tutorial?
Yes, through the V380 pro app. if you have WiFi in your home connected to the smart camera you can view the live and have full control of the camera, wether you are out of town or on the other side of the planet as long as you can open the app and your phone is connected to the internet you can control and speak through it.
@@kyrioz how can you do a tutorial for that please thank you
@@kyrioz how please?
@@majieddahguiana9895 Have you figured it out already??
@@victorsunday2256 Have you connected it successfully already?
How it will work using mobile data only??
The red light doesn't turn to yellow. What is the reason? I am unable to continue the procedure.
I have this cctv but very weak wifi connection. Cannot use it regularly.
Hi, i badly need an answer for this: can this make a recording saved in the SD even when I am away from home and I don't have the app opened? I will be leaving the camera plugged in at home while I am away (for work or leisure). TIA
Yes. It will saved the footage on the microSD card. Even the camera is not connected to WiFi or the app is not opened. As soon as the camera is powered on. It will continuously saved on the microSD and you can review it later on your smartphone. I hope it help you 😊
Yes, you can insert an SD card and it will record continuously. You can view the replay the recording via the app for later, and don't worry about the storage capacity because when it gets full it automatically deletes the oldest recording and replace it with the most recent ones. I suggesy buying a 32gb SD card to have like 5-7 days of stored recording.
Can it work without wifi connection? And can I remotely delete the recordings saved on the sd card through my phone?
without any wifi connection, you can't do the remote control :)
Too hard to scan the QR code
i can't connect it to my laptop :( its successfully log in but can't livestream, it says "connect failed" help me fix thiiiiis :(
what's the PC software version?
Hi my camera Lens is not scanning the Qr code (3rd step) please guide
I want to connect it through wired because it's 5g wifi isn't supported and I have this Ethernet cable and micro usb connector for wifi but I don't even know how to set it, it's because it's so laggy in 2.4g and i can't record everything my cousin do in my room
The name of the WiFi isn’t coming up in my settings
How to connect just using mobile data?? Or is it possible?
Some camera models can plug in and use 4G mobile phone sim card
How can I connect my v380 if my wifi connection is 5g, thank you.
If your router supports 5ghz and 2.4ghz dual frequency, let the camera link to 2.4Ghz, your phone can link to 5Ghz, and still be able to watch the camera.
Me too can't connect...item defected no on and off
This camera is not working after switching to a new location and wifi. I've been working on it for hours. It comes up in wifi settings and then asks for password, which I don't have. how do I reset it and start all over again? I uninstalled and reinstalled app and it remembers the first settings, so I can't seem to do a hard reset on this piece of junk.
Unbind the camera in the App, reset the camera, and use the Ap mode to connect again in the new wifi environment.
@@tenvellon Thanks, I will give it a try.
Bro can i connect my mobile to my smart v380 camera even im not in home? Cus my camera still not installed in philippines, im in overseas
my cctv using v380 pro app and cam cant connect to wifi input correct password wifi strong connection but cant connect anyone fixed the issue?
same problem. idiot item
sa akin don ayaw
Why it’s showing the device is offline even if it’s working?
same.po.tau
Don't buy this product. Doesn't work in AP connection and scanning
I totally agree. This is the worst camera ever
True..waste of money.
enable location sharing on mobile, I couldn't learn it because I didn't do it, and then I set everything up very easily
Sayang Pera ko leche
Totoo 3 pa naman binili lahat ayae mg conect ka inis
Our internet is 5g it says it's not compatible
Need help in the Philippines my camera if online and how ko when i go to outside Philippines like 🇵🇬 one camera is offline and 1 camera is online. I have 2 camera in my app
mine didn't turn on after i tried it once and failed to connect and it says offline
hi how do i connect multiple cameras?
Do the network settings several times on different cameras.
Everytime i register .its always say,.ur number is already exist..how to continue
What should i do to this
Hi bkit po sken hindi ma scan yung qr code ng app para ma connect sa wifi, yung 3rd step po.. meron po bang ibang way para scan yun?salamat in advance sa pagsagot
if you can't scan QR code and connect, then use the AP connection to setup the camera network, follow the instruction at 2:56
Can i use this cam to monitor my house in bulacan whenever im in manila
after network setup is completed, and yes, you can.
Yes how to setup using mobile data only
My camera wifi is not connected any solution?
Please how can I set it up with mifi
When setting up the network, if you see your mifi signal in the wifi search list, you can try connect it. If there are no link errors, you can watch the video normally.
when i inserted sd card. it said the camera cannot read the sd card please turn off the camera and re-inserted. But i dont know how turn the camera off? anyone can tell me?
Plug out
How to connect it without the qr code?
use Ap mode or wired connection
@@tenvellon AP doesn't work either (whatever that AP mode IS)
ap can work but it is offline idiot item
Very easy but can't still connect
How can I know how many megapixels a camera has? I bought 2 of 5mp and the image of one is worse and on the app screen it says 1080p...

Connect failed on my PC how to fix?
totally setup and connect the camera with your phone App, then login to your account on your PC, the camera will show on the list and you can view it. With this method of linking, there is usually no problem of connect failure.
, how do I connect a second phone far away??
Two options: 1, log in to your account on the second phone; 2, download the app on the second phone and register a new account, share the camera to that new account.
Katni dar lagti.h net sy connect krny mai
5g can use
where can i see WLAN
Why I can't find the network name
access point signal name is : MV+numbers
Am not seeing WiFi connection keep coming off
Hello can i ask? how do i fix my cctv device if systems is starting and after voice prompt thr device is turn off
To confirm whether the camera is really powered off, or is not connected. Check whether there is a camera signal "MVXXXXX" in the mobile phone network search page.
Price?
how can i see the camera with conecting the wifi from
the camera??
Hi i cant connect the device what can i do?
Why i can’t scan mine?
same with mine. idiot item
Boss yung problem ko sa akin need pa all the time eh log in yung username and password. Paano po gawing automatic na kapag eh open, no need na pag ganun?
Both App and PC software have auto login function.
There are no MV
Video is blurry
Sayang lng pera ko jan dq masetup
Device offline lumalabas sa akin
how do I power on this thing?
Same question