It could be because of a compatibility conflict between our plugin and the theme or any third-party page builder plugins on your site. To resolve this issue, we suggest that you change the theme to the WC default theme or deactivate the page builder plugin to see if the problem persists. If the problem continues, we recommend that you raise a support ticket as we will require further information to thoroughly investigate the issue.
Hello, Currently, there are no specific settings available to customize the layout and position of the "Add to quote" button. However, I recommend reaching out to our support team to discuss the feasibility of achieving your desired layout using CSS customization. Please feel free to contact us with any questions or concerns you may have-we're here to help!
After the quote has been created by the admin, does the woocommerce cart update with the new additional costs or how do you get the customer to pay for the cart plus additional freight? Is there any functionality that ties it back to woocommerce check out? Thanks
Hello, Thanks for contacting us. To collect freight charges upon quote request, add the shipping line item to the WooCommerce order page for the quote. Once approved, the user can select the "Accept & Pay" option to pay both the product and shipping fees. Hope it helps! Please feel free to contact us if you need further assistance.
Thanks I noticed that there is a “quote request” link that showed up in my menu area but I can’t remove it from menu or find where I can. Can you help? Not the icon but it looks like there was another link added to my main menu to the right. Looks odd
@@vaporwareproducts I understand you are asking about the "Quote list" page located under the menu item. Please note that this page will be automatically added once you activate the plugin. The purpose of this page is to allow users to view their quote list and make quote requests.
Hello, when I send an invoice to a customer, how do I affect the number formatting? There are no dollar signs in the price and the price has like 4 cents decimals. Also the quote/invoice has line items for "discount" and "fees" which have no entries (because I am not offering that), how can they be removed? Lastly, I get a "view quote request form" at the top just to the right of my page main menu (it automatically puts it there), how do I remove it? I have removed the "quote request cart" with icon (that floats or is fixed) via the settings but I can't find out to remove it. It doesnt show up in my menu list. Thanks!
Hello Jon, Just wanted to inform you that currently, the subtotal will display the currency sign. The currency sign will also be included in the item price in the next release. Please note that you won't be able to remove the discount and fees option as it has been added by the order item shortcode in the template. Additionally, could you please share a screenshot of the "view quote request form" so I can investigate the issue?
We plan to include this feature in our next release, which will allow users to be redirected to the quote form after clicking the "Add to Quote" button.
Greetings from ELEXtensions! If the quote button is not visible on the shop page or is not redirecting to the quote form, there may be a theme compatibility conflict. Please check the quote functionality with the default WooCommerce theme. If you are using a page builder plugin, create a product page without the builder and see if the quote button works properly. If the issue persists, please raise a support ticket on our website for further assistance.
Thank you for watching. Yes, you can translate the plugin completely in Spanish. The plugin is already made compatible with WPML and Loco translate. So all you need to do is to generate the language file and add it inside the plugin's lang folder. You can also reach out to our support team so that we can provide you with the zip file of the plugin after adding the Spanish language file.
Hi Trevor, You have the option to edit or customize the email templates by going to the Templates setting of the plugin. Here's a screenshot for your reference: prnt.sc/_dVOUZUfZZZl Additionally, I'd like to know more on this "extremely slow". Is there a particular page that is taking a long time to load? Please let me know.
@@trevorlonewolf6406 It appears there could be a theme compatibility issue.For assistance with this issue, kindly contact our support team through the link below. support.elextensions.com/
Hello, You can add the billing country, state, city & postcode shortcodes on the email templates for the quote requested, received, or approved email notifications sent to either admin or customer and the address fields will be visible on the emails. Also, Please make sure that you are mapping the address fields with the billing address fields in the quote form. prnt.sc/EY8x5sRnNTZ0 prnt.sc/OzSKDZ8xBJiZ Hope it helps! Please feel free to contact us if you need any further assistance.
when i activated it, all my products disappeared! whats seems to be the issue?
It could be because of a compatibility conflict between our plugin and the theme or any third-party page builder plugins on your site. To resolve this issue, we suggest that you change the theme to the WC default theme or deactivate the page builder plugin to see if the problem persists.
If the problem continues, we recommend that you raise a support ticket as we will require further information to thoroughly investigate the issue.
is there someway to allign center the buttons? and modify the button position on the product page?
Hello,
Currently, there are no specific settings available to customize the layout and position of the "Add to quote" button. However, I recommend reaching out to our support team to discuss the feasibility of achieving your desired layout using CSS customization.
Please feel free to contact us with any questions or concerns you may have-we're here to help!
I cannot seem to choose a variable product for a quote? The button is disabled?
@MrBrownrd1 Greetings, I recommend raising a support ticket so we can gather more information to analyze the issue of the disabled quote button.
After the quote has been created by the admin, does the woocommerce cart update with the new additional costs or how do you get the customer to pay for the cart plus additional freight? Is there any functionality that ties it back to woocommerce check out? Thanks
Hello,
Thanks for contacting us.
To collect freight charges upon quote request, add the shipping line item to the WooCommerce order page for the quote. Once approved, the user can select the "Accept & Pay" option to pay both the product and shipping fees.
Hope it helps! Please feel free to contact us if you need further assistance.
Thanks I noticed that there is a “quote request” link that showed up in my menu area but I can’t remove it from menu or find where I can. Can you help? Not the icon but it looks like there was another link added to my main menu to the right. Looks odd
@@vaporwareproducts I understand you are asking about the "Quote list" page located under the menu item. Please note that this page will be automatically added once you activate the plugin. The purpose of this page is to allow users to view their quote list and make quote requests.
Hello, when I send an invoice to a customer, how do I affect the number formatting? There are no dollar signs in the price and the price has like 4 cents decimals. Also the quote/invoice has line items for "discount" and "fees" which have no entries (because I am not offering that), how can they be removed? Lastly, I get a "view quote request form" at the top just to the right of my page main menu (it automatically puts it there), how do I remove it? I have removed the "quote request cart" with icon (that floats or is fixed) via the settings but I can't find out to remove it. It doesnt show up in my menu list. Thanks!
Hello Jon,
Just wanted to inform you that currently, the subtotal will display the currency sign. The currency sign will also be included in the item price in the next release. Please note that you won't be able to remove the discount and fees option as it has been added by the order item shortcode in the template. Additionally, could you please share a screenshot of the "view quote request form" so I can investigate the issue?
how can we redirect user to Quote List page once he add product to quote list from product page? Bypass to click View Quote List button.
We plan to include this feature in our next release, which will allow users to be redirected to the quote form after clicking the "Add to Quote" button.
@@ELEXtensions Thanks
The quote button doesn't work how to fix that?
Greetings from ELEXtensions!
If the quote button is not visible on the shop page or is not redirecting to the quote form, there may be a theme compatibility conflict. Please check the quote functionality with the default WooCommerce theme. If you are using a page builder plugin, create a product page without the builder and see if the quote button works properly.
If the issue persists, please raise a support ticket on our website for further assistance.
hola que tal ? se puede dejar 100% en español?
Thank you for watching.
Yes, you can translate the plugin completely in Spanish. The plugin is already made compatible with WPML and Loco translate. So all you need to do is to generate the language file and add it inside the plugin's lang folder. You can also reach out to our support team so that we can provide you with the zip file of the plugin after adding the Spanish language file.
i like it but its EXTREMELY SLOW and you cant edit the message going to the customers email
Hi Trevor,
You have the option to edit or customize the email templates by going to the Templates setting of the plugin. Here's a screenshot for your reference: prnt.sc/_dVOUZUfZZZl
Additionally, I'd like to know more on this "extremely slow". Is there a particular page that is taking a long time to load? Please let me know.
My site is fast. Yet your VIEW QUOTES takes very long to load. People don't wait that long and move off the page. Making your plugin rubbish
Your screenshot / shortcut only shows the setup which. Is not logical at all...
@@trevorlonewolf6406 It appears there could be a theme compatibility issue.For assistance with this issue, kindly contact our support team through the link below.
support.elextensions.com/
There is no clash. Its appears that's normal and useless because its so slow
If you add a new line to the form Like Address It appears on the form but doesnt sent that info via email as it should !!
Hello,
You can add the billing country, state, city & postcode shortcodes on the email templates for the quote requested, received, or approved email notifications sent to either admin or customer and the address fields will be visible on the emails. Also, Please make sure that you are mapping the address fields with the billing address fields in the quote form.
prnt.sc/EY8x5sRnNTZ0
prnt.sc/OzSKDZ8xBJiZ
Hope it helps! Please feel free to contact us if you need any further assistance.
😆 'PromoSM'