How to Give Employee Feedback with Examples: 3 Key Steps
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- Опубліковано 16 січ 2021
- Examples of giving effective feedback supported by neuroscience research.
For more tips see:
www.emotionalhealthessentials...
Key Timestamps Below:
0:14 Feedback Example: Unconstructive vs. constructive feedback
0:44 Step 1: Describe situation using non-judgmental language
0:48 Social threat alarm in the brain
1:08 Give objective feedback using descriptions a video camera could capture
1:21 Feedback Examples: Subjective vs. objective descriptions
1:34 Feedback Example: Dismissive employee
1:42 Feedback Example: Dominating employee
1:51 Feedback Example: Timid employee
2:00 Feedback Examples: Direct quote of argumentative employee
2:23 Employees want honest feedback
2:33 Feedback is not about being good vs. bad
2:52 Step 2: Frame feedback with positive intentions
3:00 Neuroscience study: reducing the social threat response
4:08 Feedback Example: Aggressive team member
4:24 Feedback Example: Needy team member
4:49 Step 3: Seek Understanding
4:58 We're often wrong in our assumptions
5:30 Example open-ended questions to seek understanding
Link to research study on reduction of threat response: Attachment-security priming attenuates amygdala activation to social and linguistic threat
www.ncbi.nlm.nih.gov/pmc/arti...
SUPER HELPFUL! Thank you!
Thank you Dr. Anne Hsu. You make providing corrective feedback seem so simple, and natural. For example when you break it down into 3 steps. Coaching us to ensure we use observable behaviors (rather than my interpretation). The analogy of the video recording is a great metaphor. And finally, I love that you urge us to ask them for their thoughts.
Thanks for the great detailed feedback Matt! I really appreciate hearing the specific parts you found helpful!
great video!
Thank you this is just what I need!
Really glad to hear it was helpful!
Nice one. good info. I also think having the points and method earlier would help people understand how the specific examples relate to the 3 methods. Thank you for this. I also liked the stats and studies.
Thanks so much! And also the thoughtful feedback. Really helpful to know what could make it even more clear and what you found useful.
Very good and clear information about feedback
Thank you very much!
thanks for this presentation!
Thank you!
Hey