My 100% Real Housecall Pro Review: Major Features, Tips, Best Practices To Help You Succeed

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  • Опубліковано 25 сер 2024

КОМЕНТАРІ • 65

  • @JCLopez-es6ll
    @JCLopez-es6ll 21 день тому

    Thank you for your honesty regarding Houscall Pro! Definitely gonna get this for my fledgling service based business.

    • @reubenrock
      @reubenrock  4 дні тому

      Hope HCP works great for you!

  • @jasonmichaels5906
    @jasonmichaels5906 11 місяців тому

    I really appreciate you taking the time to create this video, I'm so impressed with your communication skills. I'm practically sold on this platform, I'm used to service titan. But because I am a smaller company just getting started they wouldn't let me use their program. House call pro is going to transform things right off the bat. Thanks again!

    • @reubenrock
      @reubenrock  11 місяців тому

      Thank you so much, glad it was helpful! If you're just getting started, HCP is going to make things so much easier for you

  • @user-sl3bx6gj3
    @user-sl3bx6gj3 Рік тому +3

    Wow, this dude is such a good communicator!

  • @JoesDrywallPainting
    @JoesDrywallPainting 3 місяці тому +1

    Hey, thanks! Very informative. Have you tried or heard of Field Rocket? Trying to decide right now between Housecall Pro, Jobber, and Field Rocket. Field Rocket has a free version, but Housecall Pro and Jobber don't. Seems simple, but also don't have as many reviews out as these other ones.

    • @reubenrock
      @reubenrock  3 місяці тому

      I haven't heard of Field Rocket! But there are a bunch of new CRMs and field service management apps coming out now. I think you're safe picking the one that feels like a fit based on budget and features.
      At the time I shot this video, Housecall Pro was my recommendation for most people. It still is. But there are a lot more options now.

  • @kristiancrump1649
    @kristiancrump1649 Рік тому

    Ty, great video review! Just what I needed! Congrats on selling your business!!

  • @carterlovinggood6956
    @carterlovinggood6956 Рік тому +1

    THANK YOU! Highly informative!

    • @reubenrock
      @reubenrock  Рік тому

      Glad you found it helpful! 🤘🏽

  • @ArtMaster1953
    @ArtMaster1953 Рік тому +1

    This video clip was very helpful and informative. Thanks, Dr. Kay Sobhe, Certified Rug Specialist, Certified Rug Appraiser

  • @rahmainetaylor977
    @rahmainetaylor977 3 місяці тому +1

    Just came by to say what an amazing UA-cam video sir you have subscriber 667 lol

    • @reubenrock
      @reubenrock  3 місяці тому +1

      Thanks for subbing! Glad to have you here

  • @Jacobanthony214
    @Jacobanthony214 Рік тому

    Thanks Reuben for the insight. I would love to review your checklist that seems quite proven!

    • @reubenrock
      @reubenrock  Рік тому

      Sorry for the late reply! Email me at reuben@gosearchparty.com and I'll send a copy of my carpet cleaning "on the job" checklist over to you. It's the checklist my employees filled out for every job they performed

  • @jjunior1283
    @jjunior1283 3 місяці тому +1

    I already have a list from car detailing. Can I leverage it for carpet cleaning using HCP by sending text messages to those car detailing clients?

    • @reubenrock
      @reubenrock  3 місяці тому

      I think there are better tools like GoHighLevel: www.gohighlevel.com/?fp_ref=reuben48
      Reach out to me if that’s something you’re interested in, because my company @BookCleaningJobs could help you with this type of thing

  • @irenovatedmv
    @irenovatedmv Рік тому +1

    Very helpful! Thanks!!!!

    • @reubenrock
      @reubenrock  Рік тому

      Happy to share my experience with HCP! Hope it's helpful to your biz. Thanks for stopping by

  • @Lattyfattypatty
    @Lattyfattypatty Рік тому +1

    this was really informative!! can you do a in depth review where you screen record of the software and do a tutorial that way.. that would be so greatly appreciated :)

    • @reubenrock
      @reubenrock  Рік тому +2

      Thanks for watching! Any specific Housecall Pro features you would want to see in a screen record tutorial?
      I have an old Housecall Pro tutorial for carpet cleaners on my other channel, but it needs to be updated based on the new features HCP has rolled out: ua-cam.com/play/PLHGPcv3WvhoYbkf4bD6xsZqlDY6hOkqjH.html

    • @Lattyfattypatty
      @Lattyfattypatty Рік тому

      @@reubenrock thank you for getting back to me, an updated version would be appreciated but I'm currently going through the course you made right now!!

  • @luisafernandajimenezalvare8575

    Hello Reuben! This is an excellent video, thank you so much for the information! I had a quick question regarding credit card payments, is there a way to upcharge customers the credit card fee automatically?

    • @reubenrock
      @reubenrock  Рік тому

      Thank you for watching! There is no way to automatically charge the credit card fee to customers in Housecall Pro. It needs to be done manually :(
      At my carpet cleaning biz, we raised our prices instead of charging the fee back to the customer.

    • @luisafernandajimenezalvare8575
      @luisafernandajimenezalvare8575 Рік тому +1

      ​@@reubenrock oh I see, thank you for letting me know! Definitely considering getting this software :)

  • @e-clipslandscaping4367
    @e-clipslandscaping4367 Рік тому +1

    Awesome video well done ty

    • @reubenrock
      @reubenrock  Рік тому

      Glad it was helpful! Thanks for watching

  • @surebuddy2115
    @surebuddy2115 Рік тому +1

    Thank you for this video. How much does it cost per post card?

    • @reubenrock
      @reubenrock  Рік тому

      Extremely affordable - $0.86 per postcard!

  • @ernestoguzman4409
    @ernestoguzman4409 Рік тому +1

    I do alot of work for plumbing companies, and each plumber has around ten jobs I need to invoice to the company. can I lock in that plumber and plumber companies address and also add in the customers address??

    • @reubenrock
      @reubenrock  Рік тому

      There are a couple of ways you could handle this. Probably the easiest way is to make the plumbing company your customer in HCP, then add the customer’s address in the job notes. I think you can also save multiple addresses to a single customer profile. So you could have 1 customer profile for a plumbing company, and keep adding additional addresses for each customer they give you.
      The HCP facebook group is an excellent place for questions like this, too. You’ll get a ton of helpful responses from other HCP users very quickly. Good luck with your biz!

  • @majora3043
    @majora3043 7 місяців тому +1

    Can you scan receipts in HCP?

    • @reubenrock
      @reubenrock  7 місяців тому

      To attach along with an invoice? I think so… you can upload photos to attach with invoices. So you could just snap pics of the receipts and attach those

  • @EbonyMolina
    @EbonyMolina Рік тому

    You sold me on Housecall Pro

    • @reubenrock
      @reubenrock  Рік тому

      Oh wow, maybe Housecall should just hire me??? 😂 I hope you love the software! It was a huge boost to my carpet cleaning biz when I switched to HCP

  • @Hallahanify
    @Hallahanify Рік тому +1

    Does it integrate with Facebook messenger and forms?

    • @reubenrock
      @reubenrock  Рік тому

      I don't think so - not at this time. You can add your Housecall Pro online booking link into your Facebook messenger autoresponder though. But I don't think you can integrate HCP and FB msgr or forms at this time.

  • @emilyhoward6608
    @emilyhoward6608 Рік тому +1

    Hello, I am almost through my free trial with them and just saw your video. Would I still be able to use the 50% off if I’ve already signed up and tried it out a little bit? I just don’t feel like the free trial is long enough to really get a feel for everything! Thanks for the video and sharing your knowledge!

    • @reubenrock
      @reubenrock  Рік тому

      Unfortunately in the past, I don't think HCP team has allowed the 50% discount retroactively.
      But you can always try reaching out to HCP support using the chat bubble to see if they can extend an offer on your free trial.
      Good luck!

  • @Ismimical
    @Ismimical 9 місяців тому +1

    Is it possible to pay someone to create our website via Housecall pro? How would that work?

    • @reubenrock
      @reubenrock  9 місяців тому +1

      I'd recommend building your website on something like Wordpress. Then connecting the website to your Housecall Pro online booking portal. That's what we do for all of our clients at my agency BookCleaningJobs. Hit me up if you need a website or a referral for somebody who specializes in sites for your type of business: support@bookcleaningjobs.com

    • @Ismimical
      @Ismimical 9 місяців тому

      @@reubenrock Ah ok, thank you so much

  • @daniels4338
    @daniels4338 Рік тому +1

    100% real
    Sponsored link

    • @reubenrock
      @reubenrock  Рік тому

      Two things can be true, friend… HCP’s biggest promoters are their customers. Because the software is good.

  • @Ismimical
    @Ismimical 9 місяців тому +1

    Hello, can field techs see how much we charged for the job?

    • @reubenrock
      @reubenrock  9 місяців тому +1

      Yes, they can see the job total. I'm actually not sure if you're able to hide prices from your field techs. It may be possible

    • @Ismimical
      @Ismimical 9 місяців тому

      @@reubenrock That would be best. Would have to explain the difference in pay if they see what the client pays versus what the owner pays the techs. Cheers

  • @bomba452
    @bomba452 Рік тому

    Hi, great vid , just wondering what about paying your contractors? Is there’s a feature that tracks how many jobs each contractor has completed so both them and you see how much work they have done and how much they need to be payed, and does it let you pay them through the program ? just wondering

    • @reubenrock
      @reubenrock  Рік тому

      Yes and no…
      Yes, you can track how many jobs your contractors do and how much the invoice amount is on those jobs. Add them as employees in HCP, and it’s easy to calculate how much to pay your contractors.
      But no, you can’t pay them in HCP. I use Gusto to pay contractors, and I used it to pay my FTE’s when I ran a carpet cleaning franchise, too: gusto.com/r/reuben4d97

  • @chemdrymidwest6964
    @chemdrymidwest6964 Рік тому

    Hi Reuben,i'm a ChemDry Franchisee here in Ireland,were you with our Company?

    • @reubenrock
      @reubenrock  Рік тому

      No, I was with a different franchise. Heaven’s Best Carpet Cleaning (low moisture cleaners)

  • @normacopias4890
    @normacopias4890 Рік тому

    Where are ur call centers

    • @reubenrock
      @reubenrock  Рік тому +1

      Do you mean Housecall Pro’s call centers? Not sure, but they are based in San Diego. I think a lot of their employees are located there.

  • @HevyDevyYT
    @HevyDevyYT Рік тому +1

    That’s a lot of talking, I just wanted to see what the app looks like

  • @corptruenorth
    @corptruenorth 5 місяців тому +1

    how much did you sell your business for?

    • @reubenrock
      @reubenrock  5 місяців тому

      Not enough ;) but it was my first biz sale, and I made every mistake in the book. Some day I will tell the story in full detail...