SQUARE register basics
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- Опубліковано 11 гру 2016
- This video is about the use of the square cash register from G and J Auctions. It covers a lot of the basics and is a good video for someone who just bought one and wants to know the basics- It is not a professional production but covers basic items like setting up the screen with items you sell ,starting the cash drawer for the day, ringing up sales with cash, checks and with the credit card chip reader. We go over editing sales before and after a total, refunds and removing tax. This video was made for our live auction business but doesn't matter what business it is for. 24 minutes long. Enjoy
this was better explained than the square company tutorial videos, very thorough, in depth, and straight to the point, thank you
Thank you for your kind words. Still waiting for my free stuff from square!!! lol
Thank you. Thank you for your time and efforts to make this video. I was also frustrated that the "information" on the POS system was severely lacking in detail. Your video made a lot of things more clear and will serve as a great training tool for our employees.
Thank you I am currently watching this so I can understand how to use this type of register for my job interview I lied and told them I know how to use this now after watching this video I definitely will
I'm in the same spot LMAO
Hi, thanks very much for sharing this video - very helpful. Especially helpful for my husband who, I have to say, had quite a grudge against me getting this system for our small pub here in the UK. It's only taken me 3 years to persuade him, lol. However, currently we are closed due to Covid 19 but when we reopen, we will be using the square system - I can also get my casual staff to view your video to help them get to grips with it. Am very grateful.
Thank you so much Gary for the excellent job you did in this tutorial. All the best
Thanks a million! I was very intimidated by using Square, but your video broke everything down nicely.
Thank you for your kind words. Great system
Finally a proper tutorial, thank you very much for your efforts.
Thanks. There still isn't much out there. Surprised that by now Square has not produced something for its new users.
Very very useful tips n help. Am planning to get one for my new business n now with your help it looks easier to handle. Thank you.
Thank you for taking the time to make this video. It was very helpful. Gary, Linda, Bob, and Sarah, Clayton, CA
My pleasure. Enjoy!
Awesome! Great info I think you covered everything in this video!
Thankyou. Really good explanation on this POS
Excelent explication , very clear and precis, thanks
I'm so glad I found this - thank you! You've answered the questions I had on basic operations simply and concisely. So much better than anything Square have put out - I hope they're paying you well for this!
Thank you Olga. Kind of bizarre that square has not produced a quality instruction video by now. Oh well, more hits for me right.
Great breakdown in this video. Thanks!
My pleasure!
I definitely recommend watching a UA-cam tutorial when programming this register ua-cam.com/users/postUgkxUfV3__sR_Jf5SY4t3gDY4RnI5yDVWuFa but it really is fairly easy to follow along when you are doing so! After I did it once, I was able to go back and fix a few things and change a few things on my own without having to refer back to the video… Out of all the registers I have priced in a similar price bracket, in my opinion this one is the best.
Very nice video ! Thanks for helping
you did a great job. thank you
Thank you for this video - we could not find anything on the Square website and no information came with the product. Much appreciated - Friends in Canada
How did you register your square account?
hi, i will start a new seasonal job at a golf course soon and i will be using this system. i have felt anxious thinking about using square but you have a way of teaching it that makes it look simple. could you please do a part 2 of this video? and since this video is 4 years old, do you know if the newest models have changed a lot? thank you so much for this video. good job.
Very Nice! Thank You!
thank you very much for this video. I appreciated it a lot.
Glad it was useful.
How did you register your square account?
tanks gary lee you video help me lot
Great Video… very helpful
We need tutorials before using square. There wouldn't be so many screw ups. This sure explained a lot and showing us how to set it up. Thank you.
Kind of stunning that Square does not have thier own "How To" videos on here- which is why I made this one. I truly hope it helps with some of the main questions. We found that making a small booklet left at the register with "how to's" has been very helpful for on the spot / ringing someone up questions.
You missed your calling. You should be making education videos. This was very well explained. Thank you.
Yes, of course you'd need a "starting Bank". Normally a good supply of $1's through $20's. Square will ask you what amount you are starting with. Its pretty easy.
Thanks for the tutorial. Are you able to show us the setup you got? My concern is the printer setup . I heard not all printers work with Square.
Thanks so much!
THANK YOU!!!
Great video! Thanks! Question : I sell food, how would i divide orders by plate. For instance, two people order different items, how can kitchen staff know whose is who? Thank you!
thank you for this video, what kind/ size ipad does this take?
Got a question im having an issue at my work place money more specifically cashe being short at the end of the day obviously it's not me as I'm trying to solve this issue trying to see if maybe I missed used the register. I click the x a few times a day when a customer needs something else added to thier order after I clicked charge though I haven't selected a cash amount or they haven't payed with thier card yet could that be an issue or is there no way
Thanks. 👍.
Thank you so much for posting this, my mother and I were considering investing in a Square register for our small retail store but there isn't much info. on UA-cam or their website about the ins and outs. Quick question, is it costly to use these? As in payments or percentages paid to the company for its use. Would you mind letting me know of any pros and cons about it?
Actually Square is cheaper than most credit card Co. fees- and goes right to your bank. Its been great!
Sorry it has taken me so long to reply- but in case anyone is reading this- square charges 2.75% which isn't bad at all. That assumes you dip or swipe a card and not enter it manually which is more. Make sure you get the chip reader to protect your business from fake card claims (if you swipe a card with a chip you take on the liability if it is stolen or counterfeit ) The funds are in your account within a few days- or can go in immediately if you pay a higher %- buy why? The only drawback we find is the wi-fi requirement which we solved with a simple Verizon Jet Pack.
Question, how about if I want to offer monthly payments like 3 month paymwnt plan. Is there a way to set up a monthly payments?
Thank you for posting this video. It is VERY helpful. I own a CPU and have been looking for a new merchant service. Do you know if there is a way to manually add a CC.
Yes- you can simply enter the numbers manually OR on your laptop / ipad open the square app. We often do that for people paying for left bids after our auction.
THANK YOU
Thank you, Thank you, Thank you...
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Very helpful, I just want to know do you have to print receipts when refunding. Most people nowadays go paperless. Also I'm just starting a business and I don't have the printer, would this be a problem ?
When you refund, you don’t need to type out the amount one more time, it’s there already, even it’s a bit light colored.
When you are paying with cash, how do they get their change? Wouldn't you actually need money on hand for that?? I'm thinking of buying this.
thank you sooooooo much
I love square
I have ipad and have same printer tsp100 what i need to make the square app read the printer ?
THANKS
Thank you
What receipt printers work with square?
does anyone know if there is a compatible flip top cash drawer that i can buy for the square register? the cash drawers they sell on their website doesn't fit in the cash counter i have, it gotta be a flip top one.
can you add a delivery fee with out the tax on a sale
What size tablet fits?
Thanks for this. What if the customer tells you to keep the change? How would you input it?
The simplest way would be remove the change as Normal and put it in a tip jar or similar. Ok. Not high tech but simple
👍👍
Does Square still work if you're not on WiFi? My husband's business is usually out of town.
What about scanning items with bar codes. Does Square have this option?
Yes Rick. Square makes (or offers) a bar code reader that plugs right into the same block that the computer, printer & chip reader plug into.
If a customer paid with a card, is the refund processed through the card? Can you do a cash refund on a card transaction?
I know you can refund through the card. Never tried giving back cash from a credit card refund- but then, why would you want to take that chance???
Does the customer always have to sign the screen or can you print a receipt and have them sign that?
Donald Harrison it's best to sign the screen as it'll be on file for square in case of any claims.
Not sure why anyone would object- but I'd have them finger sign the screen
Thanks for the class
Can I correct an imputed sales amount
@@garylee4214 I was wondering the same thing. From a servers point of view we bring the bill and receipt to table for them to sign and then adjust the tips. How is that done?
Can't see where you hit "Split" the bill.
Why doesn't it display a "Subtotal" line?!?!??
FYI that’s the square stand
Lo necesito en español
How do you take the iPad out
Thanks! The ipad just lifts out after unscrewing a small lock pin.
@@garylee4214 thx bro
@@masterlingbean521 Anytime brother- now go make $$$ with it!
Oh yes just what the doctor ordered.
Customer Complaints Summary
1717 complaints closed with BBB in last 3 years | 514 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 247
Billing/Collection Issues 458
Delivery Issues 59
Guarantee/Warranty Issues 25
Problems with Product/Service 928
Total Closed Complaints 1717
)
Thank you MM. While we have never has a single problem and a bunch of these complaints appear to be related to the internet connection (?), if thats what "connection" refers to- this video and recommendation obviously relates to just our own positive experience with the system and company. Sounds like square best pay attention to this though.
I was scammed by one of their users and Square will not do anything about it. I reported it to Square and they have not responded to me, nor shut the scammer down. I'll never pay anything via Square again. The scammer is still out there and will continue to scam others and Square is doing nothing about it. BEWARE!
Do not use square they will terminate your account for no real reason
Do your own research before signing up
There is thousands of angry customers trying to get there money back
Go online and tipe "square reviews"
Really? We have used them for 2 years for the proceeds of our live auction house and have found them to be excellent. They just made a deposit to our bank on a Sunday. You can sign up for immediate deposit if you are worried. We don't mind waiting a day. I'll let you all know if something changes.
By the way- Square users- we have found that a small book at the register with "emergency" "How to" hints is very helpful to new cashiers or for the unusual situations like "splitting the check". Enjoy