BEST BUY.WORST CUSTOMER SERVICE

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  • Опубліковано 14 січ 2016
  • Sorry the video cut off due to not enough memory on phone. I bought a 4k tv Dec 21. I had untill Jan 15 to return for full refund and this supervisor said I could only get 800 back when I spent $1082.24. She said I could get the rest in store credit. NEVER TRUST WHAT THEY TELL YOU THERE. THEY CONTINUE THIS AND THEY ARE GOING TO DISAPPEAR LIKE CIRCUIT CITY. LOCATION-SW MILITARY DR. IN SAN ANTONIO TX.

КОМЕНТАРІ • 345

  • @lexiegibbs6578
    @lexiegibbs6578 6 років тому +567

    so are you a scammer, like buying things on credit and trying to get money back in cash, because they had to change their policy because of people like you, if its open you ant get a full refund back

    • @zthreetwo9874
      @zthreetwo9874 6 років тому +1

      Lexie Gibbs how much times until they deny your returns.

    • @scorpiocara6798
      @scorpiocara6798 Рік тому +3

      No, you can never get cash back for using credit. If its open box you do get the full refund back... you get what you paid for the product. Its called a return. Like he said, as long as its within the return policy time

    • @APerez89
      @APerez89 2 місяці тому

      ​@@scorpiocara6798lol seriously sht for brains over here

  • @playtimexxx01
    @playtimexxx01 Рік тому +542

    That a fine ass manager

    • @abishek_999_
      @abishek_999_ Рік тому +23

      Fr🤤

    • @unicornunicorn3249
      @unicornunicorn3249 Рік тому +29

      Are y’all ok????? Like wtf💀🤡

    • @isabellarios2005
      @isabellarios2005 Рік тому +5

      @@unicornunicorn3249 no :(

    • @damjay005
      @damjay005 Рік тому +14

      That's really inappropriate. Y'all weird AF. This is why us men get a bad rep

    • @isabellarios2005
      @isabellarios2005 Рік тому +4

      @@damjay005 nah tbh yeah, I might as well delete my comment. I don’t know wtf I was on last month.

  • @theend1555
    @theend1555 7 років тому +725

    Did I hear correctly that you bought two 4k TVs and have returned both? No wonder they're giving you a hard time; it's obvious you have no intention of actually spending money there, just wasting people's time.

    • @rock8foru789
      @rock8foru789 2 роки тому +47

      Could be stolen or counterfeit money, cycle the cash out and then return the products for actual cash

    • @ytr3488
      @ytr3488 2 роки тому +14

      @@rock8foru789 oh here we go the expert sleuth UA-cam delusinal detectives are out in full bloom

    • @ytr3488
      @ytr3488 2 роки тому +1

      You obviously need a UA-cam hearing aid. It's always easy to point fingers and jump to conclusions when you know nothing about a situation. The only time that's being wasted is by people reading your ignorant comment

    • @boyscoob9583
      @boyscoob9583 2 роки тому

      @@rock8foru789 smart I never saw that coming there are so many ways they have of ripping off businesses and people... simply can't trust anyone.

    • @SapeHallward
      @SapeHallward 2 роки тому +13

      @@ytr3488 Okay give another explaination then.

  • @user-zl1pj5ii1f
    @user-zl1pj5ii1f 2 роки тому +160

    You’re the reason why people are always salty at work. Lol stay out their way next time

  • @boromir408
    @boromir408 6 років тому +142

    Just to let you guys know he probably bought it with a credit or most likely a debit card. Put the rest on a store credit of sorts. Then complains about not getting his money back. You see it every day.(Prior Customer Service) YOU CANT GET CASH BACK WHEN YOU USED A STORE CREDIT!!! They system is literally smarter than you are. Dont try to scam, be a descent human being.

    • @EloWhisperer
      @EloWhisperer Рік тому +2

      You can get money back you just get it back on store credit or a credit card on file

    • @dondanana9573
      @dondanana9573 Рік тому +2

      just resell it online

    • @scorpiocara6798
      @scorpiocara6798 Рік тому

      That's not what he's trying to do

  • @chd1694
    @chd1694 7 років тому +359

    damn right she's hot.

  • @dustinbass2511
    @dustinbass2511 6 років тому +46

    Dont mean to be rude but if youve returned several things before and have done it many times they report you and you will be declined service

  • @BassGato
    @BassGato 3 роки тому +43

    No ring on that left. I need to find that best buy lol

    • @BassGato
      @BassGato 3 роки тому +2

      @@Johnmam9984 maybe she still have not found one yet🤷

    • @qxpn9220
      @qxpn9220 Рік тому

      You would fold

    • @BassGato
      @BassGato Рік тому

      @@qxpn9220 never me, never me

    • @BassGato
      @BassGato 5 місяців тому

      @@qxpn9220 never me never me

  • @miguelayala3374
    @miguelayala3374 2 роки тому +20

    Sounds like he's trying to play EVERY CARD out there to get that money, he pulled the Karen card, the scammer card, and the race card indirectly hahaha subconscious controlled primal human beings 🤣

    • @3941602
      @3941602 Рік тому +1

      You are right...good observation.
      Only card he didnt play was the Pimp card. Ma is fine as heck

  • @dawnblade6053
    @dawnblade6053 Рік тому +179

    Can we appreciate for a sec how drop dead gorgeous this lady is😍

  • @Halo117Legend
    @Halo117Legend Рік тому +9

    Finest Best Buy manager I have seen

  • @hutaofan6981
    @hutaofan6981 Рік тому +55

    Damn you should feel honored she spoke to you bruh

  • @DamnThatsFunny308
    @DamnThatsFunny308 Рік тому +9

    This comment section was taken over by the SIMP community 😂

    • @turnypz4058
      @turnypz4058 4 місяці тому

      I’m a proud supporter of the Squirrels In My Pants community!

  • @Clee-os6pv
    @Clee-os6pv 6 років тому +107

    I clicked!
    For the hot girl.

  • @jasonpaz
    @jasonpaz 7 років тому +99

    she is beautiful

    • @sonyabladesbooty3890
      @sonyabladesbooty3890 3 роки тому +5

      Shes FUCKING HOT bro

    • @nitrohawk4989
      @nitrohawk4989 2 роки тому +1

      Simps

    • @AYouTubeChannelwithNoName
      @AYouTubeChannelwithNoName 2 роки тому +1

      That’s beside the point

    • @HeavyInstinct
      @HeavyInstinct Рік тому

      @@AUA-camChannelwithNoName well what exactly is the point? The guy who posted this is a f****** idiot.

    • @HurlingMongroach
      @HurlingMongroach 10 місяців тому

      @@AUA-camChannelwithNoNameshut up no 1 cares 😂 u should know that by now and yet i also decided to waste time writing this 2 u. Ur comment is just as useless as this 1 and the other guy😅

  • @noadsplease2737
    @noadsplease2737 8 місяців тому +2

    She can service me as a customer any day of the week. Dayummmmmn!!!

  • @allencampbell1058
    @allencampbell1058 3 роки тому +10

    So is the manager the freakout or is the customer?? I've seen this on compilation of freakouts

  • @VT-fh9fm
    @VT-fh9fm 6 років тому +13

    This video should be removed...taking up space online....

    • @erniegurrola1624
      @erniegurrola1624 4 роки тому +11

      I disagree, at least we got a glimpse of that cutie

    • @deylack
      @deylack 2 роки тому

      @@erniegurrola1624 down bad

  • @Basilisk4119
    @Basilisk4119 3 роки тому +61

    Where is this store? I want to return something! lol

    • @HeavyInstinct
      @HeavyInstinct Рік тому +1

      It says right in the description. SW military drive San Antonio, Texas

    • @Brianmw305i
      @Brianmw305i Рік тому +5

      Wow she is a keeper i do lover her eyes.. hair.. PATIENCE... AND SELF CENTERED NOT AGGRESSIVE ATTITUDE, SHE IS 😍 LOVELY 🌹

  • @2010dgizzle
    @2010dgizzle Рік тому +5

    She’s fit as fxxk beautiful

  • @kylecusa9192
    @kylecusa9192 7 років тому +19

    She is just uninterested lol

    • @ytr3488
      @ytr3488 2 роки тому

      That's what drugs do

    • @equivalentexchangeisalie5726
      @equivalentexchangeisalie5726 Рік тому +7

      @@ytr3488 Na. She's being impersonal to show she doesn't care cause she knows he's a scammer.

    • @user-uv4wn2xx7o
      @user-uv4wn2xx7o Рік тому

      @@ytr3488 are you saying she’s on drugs?

  • @JBthree24
    @JBthree24 Рік тому +9

    She’s 🔥

  • @billionsafteryourmother6970
    @billionsafteryourmother6970 Рік тому +7

    Honestly she’s worth it

  • @Felipe2000-r6k
    @Felipe2000-r6k 4 роки тому +51

    That manager is hot. 10/10 wouldn't pull out

    • @Tendertroll1
      @Tendertroll1 11 місяців тому

      Why wouldn’t you, to stay with her?

    • @sevein6063
      @sevein6063 6 місяців тому +1

      this is so creepy to say about someone you don’t know

  • @equivalentexchangeisalie5726
    @equivalentexchangeisalie5726 Рік тому +2

    Imagine growing up and being so poor that you have to scam people at Best Buy. Thank God that's not me.

  • @snick3477
    @snick3477 6 років тому +8

    You called a chick a chick to her face lol

  • @T_Maze_Photography
    @T_Maze_Photography 6 років тому +28

    Why you mad at her she's hot af.

    • @Gamechangerr667
      @Gamechangerr667 5 років тому +1

      Spend a $1000, and not get what I paid for, you'll surely know.

  • @AmazingChinaToday
    @AmazingChinaToday 2 роки тому +2

    Worst customer, he keeps whining after she already said "okay."

  • @lkb-il8iy
    @lkb-il8iy Рік тому +43

    You only call it “worst customer service” because they wouldn’t kiss your butt lol

  • @MrBenJB
    @MrBenJB 7 років тому +5

    The best thing about this video is when it ends. The bloke doesn't stop talking and is a bore.

  • @connormcbrangus2835
    @connormcbrangus2835 5 років тому +14

    Well she looked pretty doin whatever it was ovi why she got the job

  • @jaelynstephens7987
    @jaelynstephens7987 2 роки тому +3

    What happeneds at bestbuy is anything 500 and up corporate makes them get u a check if u payed in cash or if u pay in card it will go right back to your card

  • @caseyhansen4583
    @caseyhansen4583 6 років тому +11

    She did nothing wrong

  • @youme1614
    @youme1614 Рік тому

    what if they don't want to be recorded, forever? thats also an issue.

  • @kas2388
    @kas2388 2 роки тому +34

    there’s a famous saying of “the customer is always right”, I guess not in this case 🤣

    • @aileenprestan1823
      @aileenprestan1823 2 роки тому +9

      Well no, 70% of the time customers are asking for something impossible .

    • @PHOENIXXXPLURR
      @PHOENIXXXPLURR 2 роки тому +2

      The saying goes “the customer is always right in matters of taste”

    • @drakecarter1780
      @drakecarter1780 2 роки тому

      @@aileenprestan1823 and it's your job to accommodate the best way possible. That is customer service. The business doesn't need you it needs the customer.

    • @aileenprestan1823
      @aileenprestan1823 2 роки тому +4

      @@drakecarter1780 surely the business needs its employees, without them there's no business to offer. If you keep your employees you will keep your customers

    • @lkb-il8iy
      @lkb-il8iy 2 роки тому +4

      @@drakecarter1780 But policies exist for reason. If you don’t like them shop somewhere else. And even if do try to accommodate them they still won’t be satisfied 😆

  • @DenvySubliminals
    @DenvySubliminals Рік тому +1

    The moment you record an employee they have every right to deny you service. It's in policy and you're lucky she didn't just walk away and say we're done

  • @arshikhur6773
    @arshikhur6773 7 років тому +2

    I was at la cantera mall, last friday, march 3rd 2017. I came in and ask someone to help me in the phone department. A girl came up but she was followed by another girl hovering around like a security guard. I ask if one of them is in training and they couldn't answer that but keep going in circle. I wanted to see the i phone and google phone, and ask questions. There Iphone were broken or locked up and was not accessible to customer. The mall have an Apple store and the girl gave me direction to the store. Then I moved to the surveillance camera section and ask a employee hanging out there to help me. He went to look for someone and came back trying to ask me what I need. Then he try to blame me that he thought I wanted camera, while I am looking at Arlo, night owl swan cameras. Either way i try to make me help me and he was giving me wrong answer and trying to blame me. I said than you and ask for a manager and he went in try to complain in me and the supervisor came. The supervisor knew the camera he owned but did not know others so he found me a knowledgeable guy. After that I moved to dash cam, once again the new young white guy did not know any thing. i asked, how to do I stick this on the windshield as I have to remove and hide them when I leave my car. His answer we are not installer.. Now this one also got mad at me and when to complain. I keep getting younger associate coming up to me trying to flirt with me. I am a middle age women, much like these guys mom's age. The manager came, I explained he smiled, helped me and I left the store. I am in the market for surveillance camera for the same attitude. Then I go to Apple, microsoft and other cell phone stores in the mall, each one of them told me that the customer came out of Best buy fuming. Best Buy, please write these rude one up and make them work, teach them work ethic. There are people who work hard, sincerely, to make the world a better place, while these few bad apples are there to instigate.

    • @nateprod1966
      @nateprod1966 7 років тому

      arshi khur shout out to San Antonio !!

  • @deadringer-cultofdeathratt8813
    @deadringer-cultofdeathratt8813 10 місяців тому +1

    "not enough memory on my phone" but you've got just enough tp present the your entire complaint and then it instantly shuts off when its her turn to talk. sounds like she was right and you got tilted and ran t youtube to frame it differently.
    it smells goofy in here.

  • @EH-ro8dn
    @EH-ro8dn 6 місяців тому

    He was probably flagged as an abusive returner. A few companies now share logs on people who have a history of returning items. 😂

  • @sherpaderpa1
    @sherpaderpa1 3 роки тому +3

    No ring on that finger.

  • @Pr0blemzx
    @Pr0blemzx 2 роки тому +3

    This dude recording is one of the annoying customers

  • @quadsnipershotp1lvl4
    @quadsnipershotp1lvl4 7 років тому

    what was the difference? if you bought a service usually you cant return those. if it was taxes then we cant return those either if you went to one store then returned another.

  • @Nina-vv3ev
    @Nina-vv3ev 2 роки тому +3

    MR Karen?

  • @bibbywing
    @bibbywing 8 місяців тому

    It sounds like he paid in cash and they want to give him a check and dude doesn’t want to be patient.

  • @jerome0929
    @jerome0929 6 років тому +3

    This video is completely useless, you can understand whats the issue except that you return an open box tv already and you are returning another this time.

  • @AdsForAdults
    @AdsForAdults Рік тому +1

    Cash.... you paid on cash. Cash is deposited. Only very little cash is kept on hand. If there isn't enough cash to cover, you get a check.

  • @JayB2
    @JayB2 10 місяців тому

    Dude, my question to you is why do you keep returning everything you buy there? Are you just an impulse buyer who gets off on buying stuff????

  • @yamchayaku
    @yamchayaku Рік тому

    Why buy it when you just want a refund from it? Did you buy with credit and want to refund it with cash or something? Or did you use some bogus money and try to weasel some real cash back?
    And yes, using counterfeit is a thing, and it's often used this way.

  • @nenitoloco6
    @nenitoloco6 Рік тому

    So what is he returning the tv's in first place?

  • @yobruh6029
    @yobruh6029 9 місяців тому

    oh no, i can't file a credit dispute for free cash anymore.

  • @evelynnveleni
    @evelynnveleni Рік тому +1

    Uhh no wtf if you payed cash makes sense, if you used a card or check then that's suspicious. Also if you regularly return product that is also highly suspicious. They are just following company procedure. If it's an issue talk to management or corporate.

  • @DMVTechGuy
    @DMVTechGuy 8 місяців тому

    They not bout to give you a full refund unless it’s unopened.

  • @mc9399
    @mc9399 2 роки тому +4

    I feel bad that she has to interact w u at all lol also u can't film in the store bruh

  • @eyesoulated
    @eyesoulated 7 років тому +9

    Hawt

  • @Fundaddy5000
    @Fundaddy5000 8 місяців тому

    Type of guy who tries to return a 6 piece chx nuggets after eating 5 of them

  • @thelegacy_music
    @thelegacy_music 11 місяців тому

    how is this bad customer service? they are just checking to make sure that this is a legit return. because people always try to do returns out of policy months later, they steal stuff and then bring in fake receipts, they try and pay with fraudulent cards and then want to return stuff for cash when the system just sends it back to the form of payment that was used.

  • @theeprodigy4430
    @theeprodigy4430 8 місяців тому

    Why is that scammer giving that voluptuous lady a hard time. Guys purchasing things with no intention of keeping them. Go figure.

  • @martinhunter29
    @martinhunter29 Рік тому +1

    This guy needs to be locked up it's a scam.

  • @Veagence100
    @Veagence100 6 років тому +7

    Hired her for her looks

  • @TheDeathbrigade
    @TheDeathbrigade 2 роки тому +2

    A scammer complaining,smh. Now that is sad and pathetic

  • @choc0late_milk
    @choc0late_milk 9 місяців тому +1

    best buy refunds you with the payment method used to purchase the item

  • @NukaCola514
    @NukaCola514 Рік тому

    This dude just outed himself as a scammer in his own video... People really are getting stupider every day lmao

  • @KingTiberius
    @KingTiberius 3 роки тому +1

    so why do you keep buying tvs and returning them??

  • @ReuvenShopper
    @ReuvenShopper Рік тому +1

    Best Buy: Customer service Double dumb , double worse than this video.
    Comment made in March 6th, 2023.

  • @njoysuccessnow
    @njoysuccessnow 8 місяців тому

    Probably should have blurred her face out just for respect of privacy, but I've never heard of a policy like that anywhere either.

  • @BornNoU
    @BornNoU 7 місяців тому

    You would have to spend $500 to get $500 back via refund. You may have just misspoken, but yeah.. that’s how refunds work lol

  • @Xxshadowxhunter
    @Xxshadowxhunter 6 років тому

    Bought a 4k tv for $3000 wanted to return it they only have me $100 and $1000 store credit 🤔

  • @marcusfarcus
    @marcusfarcus Рік тому

    So, you’re scamming Best Buy then? And you’re mad it wasn’t easy this time?

  • @CaliforniaRussianRiverBees
    @CaliforniaRussianRiverBees 2 роки тому +1

    Best Buy corporate does not care. Boycott Best Buy

  • @_macrophage
    @_macrophage Рік тому

    So you don't get your way and it's suddenly terrible customers service?

  • @vipertt100
    @vipertt100 7 місяців тому +1

    Notice the receipt is a copy? The best buy logo on the back is black and white not color. You are a scammer.

  • @idahomaine9490
    @idahomaine9490 3 роки тому +3

    Not documenting just perverting

  • @jkmattpcolorado1970
    @jkmattpcolorado1970 3 роки тому +3

    Beautiful blue...... Shirt.... Is why I clicked the video

  • @JefferyMoore-jq1xj
    @JefferyMoore-jq1xj 4 місяці тому

    If you all knew what it's like to be a mobile worker.

  • @imaferretmaster
    @imaferretmaster Рік тому

    I miss the old days of scammers. Dude would come in and try to pull a quick change bit, I'd shut it down and gut would go, "haha okay okay man, have a good day" and go to the next place to try their luck. They didn't double down and bitch and complain and honestly believe they're fooling anyone.

  • @gilberttuvieron6175
    @gilberttuvieron6175 4 роки тому +2

    I think i saw her somewhere...
    Somewhere.... 🤔

  • @vanessaphanouvong5870
    @vanessaphanouvong5870 2 роки тому +2

    This is my worst fear, being unknowingly publicly recorded. Respect people's privacy, jeez.

    • @NoCluYT
      @NoCluYT 2 роки тому +1

      She knows he’s recording. You can’t just hold ur phone straight up at someone and think they don’t know

  • @Dirty.Boi.
    @Dirty.Boi. 2 роки тому +3

    I’d like to complain to her 😏

  • @isaacmcknight5187
    @isaacmcknight5187 2 роки тому +3

    So, where’s the “worst customers service”? all you did was explain to her the issue and she just listed?

  • @neverhungryagain2187
    @neverhungryagain2187 Рік тому +1

    What’s her name

  • @TheJonnyEnglish
    @TheJonnyEnglish 7 років тому +4

    OK. OK. OK. OK.

  • @dang3554
    @dang3554 4 місяці тому

    She’s trembling because you’re a scammer as other comments are pointing out.

  • @Coastalgirl88
    @Coastalgirl88 2 роки тому +1

    yeah you're pretty sus dude. That's not bad customer service, just a bad customer. booo

  • @cheeto8425
    @cheeto8425 Рік тому

    Damn buyers remorse big time just to take it back days later😂 dude wasted his time and money

  • @ShesProblematicTTV
    @ShesProblematicTTV Рік тому

    Lmfao that looks like a Fairstone paper. If you every finance something that money isn’t actually yours, but if you paid some out of pocket that’s what would go back to you, not the credit

  • @StonerRich
    @StonerRich Рік тому +1

    Badddie alert 🚨

  • @HeavyInstinct
    @HeavyInstinct Рік тому +1

    What the hell is anybody supposed to get out of this video? You don't show what led up to this conversation and you don't show the conclusion of it either. And frankly if you pulled out a camera and stuck it in my face I wouldn't be inclined to give you good customer service either.

  • @typhon74
    @typhon74 8 місяців тому +1

    You returning to get cash wtf

  • @callamastia
    @callamastia Рік тому

    never had a good experience in best buy which is why i stopped going. literally amazon newegg and even fry's are way better

  • @WhoisVinnie
    @WhoisVinnie 2 роки тому

    This means WorstBuy must have the best customer service

  • @samtbarber1
    @samtbarber1 5 років тому +1

    They are going to disappear like circuit city. Lol, not for a while no.

  • @alighandour9038
    @alighandour9038 Рік тому

    Title should be worst “Best Buy customer”

  • @trueeast
    @trueeast 11 місяців тому

    mfs down bad commenting on the manager

  • @drakecarter1780
    @drakecarter1780 2 роки тому +2

    You better do what the customer wants! The customer is the most important person who enters your business!

    • @CHESME11
      @CHESME11 2 роки тому +4

      do you let customers steal from your store or let them buy expensive items only to return them and want in cash? doubt it. everyone has a return policy unless all businesses like losing money.

    • @drakecarter1780
      @drakecarter1780 2 роки тому +2

      @@CHESME11 yes we do. No matter what it is or the amount, we accept the return. That's customer service!

    • @lkb-il8iy
      @lkb-il8iy 2 роки тому +2

      @@drakecarter1780 But if you want to keep your you have to follow the company’s policy. They’ll still complain even if you “accommodate” them

  • @alisarumrum2062
    @alisarumrum2062 Рік тому

    BEST BUY HAS THE WORST CUSTOMER SERVICE- YOU SAID IT I DIDN’T- THE WORST

  • @carebear4554
    @carebear4554 2 роки тому

    So what was the outcome? The woman you're filming sounds professional not rude at all.

  • @videorocketzmillar007milla5
    @videorocketzmillar007milla5 Рік тому +1

    When Karen's complain and staff have to listen to your nonsense.

  • @grd1184
    @grd1184 2 роки тому +1

    Wow she good looking just listen and do what she tells you lol

  • @jasonhurley1293
    @jasonhurley1293 Рік тому +1

    Cute

  • @jragon9215
    @jragon9215 5 років тому +3

    How old u guys think she is?