Hey there! What problems can I face if I migrate wordpress using softacolous backup tools? When I transfer files to a softacoulous_backup folder from one hosting to another, softacoulous does not see the installation in the "backup" section"
@@shaolin60 - If you are going from one hosting to another, copy what you have. Backups will remain with Hostgator and not be seen by a new hosting company transfer.
Thanks, Josh, great video. One question though. When I'm choosing website protocol "https" (to have SSL), I get the announcement: "A trusted SSL Certificate was not found". Do you know how to solve that?
Hi Dominik, to run a site with HTTPS, the SSL should be installed for the domain. Make sure Free SSL is "on" and enabled. If you want a more advanced SSL with warranty you can click "Upgrade" button. Check it out here: www.hostgator.com/help/article/customer-portal-ssl-certificates
@@hostgatorUS Hi, and thank you for the video, I have been using hostgastor for 15 years. Installed many wordpress sites and used simple SSL as a plugin. I have installed for the first time WordPress With Softaculous. Now i am unable to access the website wordpress login area becasue of the SSL certificate. BUt am unable to activate the Really Simple SSL App within wordpress as I cannot sign in. It is a puzzle. My other sites with you all as using the free SSL certificate and operate great (thank you) but the first install of WordPress using Softaculous, i cannot view the site or access wordpress login. I am able to sign into cpanel and can confirm all of the standard wordpress files and folders are in place as expected. Do you have any information you can provide to help with this situation, which i would suspect is common to many new installations. Thank you in advance for any feed back
Where are you trying to input a URL manually, on your website page? Only domains you register and pay for can be used to create & build a website, and links. As you build and design your pages, a link is automatically created for each page. Sharing is caring, so if you wish to add a link on your website page (e.g.: to share an article) you would use the hyperlink feature. Feel free to send us a DM via Facebook or Twitter, or contact Live Support chat/telephone or via Skype for free for more help. :)
What do I do when I did everything you described but then when trying to go to the WordPress website I get an error that says to configure your hostgator nameserver?
Hi, I have been trying to install wordpress with same procedure but its giving me error that php version should be 5.6 or higher and its not giving any option to update. Even tried to talk to support but they didn't help as well. I have tried that dozen times, Can you assist on this ??
Hi Sanyam, that is a bit strange indeed, it should still install. Have you tried to install WordPress using the other feature in your server QuickInstall? If you are still experiencing an issue with the install contact our Live Support and they can create a support ticket to have our Admins check it out further for you. - Tia
Hi Josh, Another very helpful tutorial, I don't know if it's already there, it could be, how to redirect a domain if you change hosting within the same hostgator (from Hostgator to Hostgator). Explained with modeling clay, as for children. Thank you
Hi Perla, sounds like you're looking for the feature called 'redirect'. Check out out blog post, it shows you different methods how to use the feature: www.hostgator.com/blog/ways-redirect-website-url/
Hi Teresa, Softaculous is an application inside your cPanel (it has about 190 scripts) that can be installed with a click of a button. Popular script applications such as Wordpress, PrestaShop, Joomla, etc. If your using WordPress to build an actual website once its installed, you can add plugins to customize your website inside WordPress Dashboard. Let us know if you have any questions, happy to help.
You can customize some settings for the install of WordPress a bit easier, while adding plugins immediately if you wish. (common for developers who want one step process)
@@hostgatorUS Are you also familiar with API keys? I’m trying to copy and paste an API key to Wordpress from Mailchimp but every API key is always invalid.
on the directadmin panel , l have issue installing wordpress. this error i get >>> "The following errors were found : The installation package could not be found!" how do i solve the challenge
Hmm WordPress can't install into a directory that already has files in it. We would recommend checking the domain's directory (public_html for your primary domain) and making sure it's empty before installing. If you still run into the error, give our live support a call or chat and they'll be able to get you sorted! You can reach them at helpchat.hostgator.com or by phone/skype at 18669642867
Hi, I have purchased domain name and hosting on hostgator. I have installed WordPress. Installation was successfull. But my website domain is getting directed to c panel login page. What am I doing wrong??, can you please help.
Hmm something may be wrong with the links or the domain may still be provisioning. We would suggest contacting our support if the problem persists longer than a few hours. You can contact our support by calling 1866.964.2867 or chatting at helpchat.hostgator.com
Hey there, make sure you add the new domain to the Addon Domains section in your cPanel before you try installing (don't include www.) Putting it there tells the cPanel to make a place for your new domain's data, try again after you've done that. If you've already added it to addon domains and it's still not showing up you'll definitely want to call our support so they can help with that.
Glad to be of assistance! There is a publish option in several parts of the WordPress dashboard. Check out the series that takes you through building your first WP site: ua-cam.com/play/PLl8gcdjf_J_naqGVKRP1Q6zP0InKyGrRU.html
Hi Josh, WordPress installation shows message as " undefined(4%)" and asking for 3-4 minutes waiting. But even after waiting for an hour, WordPress installation is not taking place. Please help.!!
Hey Irshad, make sure that the directory for the website is empty before installing. Once installed it should give you a password to log in with! If it's still not installing, try reaching out to our live support at helpchat.hostgator.com or 1866.964.2867
I did all this steps but its telling me that "you're seeing this page because your domain is setup with the default name servers: ... " what can I do, I have updated the DNS to the ones in my account and still is not showing
Hey Mika, remember that setting your nameservers can sometimes take up to 24 hours to take effect. Usually it's much faster than this but it's dependent on server activity in your area. Make double sure that your domain's nameservers aren't ns1 and ns2.hostgator.com and if they are make sure to set them to the same name servers as the rest of your package. If you need any additional assistance doing this just give us a call at 1866.964.2867 or reach out at helpchat.hostgator.com. We're also on Facebook at facebook.com/hostgator.
Hi!!! When I try to install, it appears the links: Sorry, this page does not exist. Check the URL or go back one page. I do not understand why that appears to me, I have tried it many times. could you help me? Thanks!!!
Hi Francis, that is a bit odd, have you tried to clear your browsers cache and try again in the same browser or different browser on your computer? Also if you need more help feel free to call 8669642867, Skype for free or chat helpchat.hostgator.com with Support anytime!
That's a good question! Make sure the subdomain is added to the cPanel in the subdomains menu, once it is, your subdomain will appear in the list of available domains to install the WordPress to. - Jana
Yea. A subdomain is just that.! A subdomain is all its own, simply using the URL with a website added to it. Create the sub name and install on it, like any other WP site domain.
Make sure the subdomain's directory is correct and that the WordPress fully installed there, our support should be able to help you out with any outstanding issues after installation. Reach out to them at 1866.964.2867 or at helpchat.hostgator.com
Yes, if the website is set up properly and the name servers for the domain have had enough time to propagate, the site should show up almost immediately once the installation finishes. If your site is still down after the installation we would recommend making sure the name servers are correct or contact our support at 1866-964-2867 or helpchat.hostgator.com
When I do this, it tells me that everything went fine, but I can never access my website, some say to wait for 30min to one hour but it has been 2 days.
If the domain is newly registered or nameservers updated, the domain would still be in possible propagation (which is about 24 to 48 hrs) but you can still login to wordpress to work on your site. Contact 24 hr Live Support to have it checked out.
My WordPress website vanished after I accidentally update Joomla in Softaculous in cPanel that contains my old website. I really need your help to restore my WordPress website. Thank you. I uninstalled the Joomla hoping that my WordPress website will be restored but just realized that everything is gone. Please provide a guide to restore my WordPress website. Thank you.
Hi George! That sounds awful we're so sorry to hear that happened. Please contact our support as soon as possible for a restore of your account so we can reverse that for you. The backups we keep cycle every week so the sooner you do it the more likely you'll be able to save the site. You can contact support at helpchat.hostgator.com or 1866.964.2867
Make sure your domain is pointed to your server here at HostGator as well, or if you recently changed name servers it may need some time for those changes to go through. If you've already done those things and it's still not showing contact our support and they'll be happy to take a look. You can reach them at 1866.964.2867, helpchat.hostgator.com or on Twitter @HGSupport
I've been installing WP for several days now but when I click on my link or admin, it doesn't work and it tells me it's impossible to find my ip,how can l fix this ??
Hmm, that sounds like it may be a problem with the DNS perhaps. We would recommend checking your name servers on the domain and making sure they're pointing here to to HostGator. If everything looks good on the DNS end we would recommend giving our support a call or chat for them to investigate. You can reach them at 1866.964.2867 or helpchat.hostgator.com
Was this helpful? What other tutorials do you want to see? Let us know. 👍
Hey there! What problems can I face if I migrate wordpress using softacolous backup tools? When I transfer files to a softacoulous_backup folder from one hosting to another, softacoulous does not see the installation in the "backup" section"
@@shaolin60 - If you are going from one hosting to another, copy what you have. Backups will remain with Hostgator and not be seen by a new hosting company transfer.
@@christeraxe5638 i see! thanks
Hello..... How can I install Php script or Python Project apps on Bluehost
I don't have the same interface as the one in the video, do you have a newer video?
Really great video. Very clear and easy to follow. Thanks very much from Surrey, England😀
Hi Josh, Ive purchased a Wordpress theme from elsewhere.. How do I select that theme? Thanks Les.
Thanks, Josh, great video. One question though. When I'm choosing website protocol "https" (to have SSL), I get the announcement:
"A trusted SSL Certificate was not found". Do you know how to solve that?
Hi Dominik, to run a site with HTTPS, the SSL should be installed for the domain. Make sure Free SSL is "on" and enabled. If you want a more advanced SSL with warranty you can click "Upgrade" button. Check it out here: www.hostgator.com/help/article/customer-portal-ssl-certificates
@@hostgatorUS Hi, and thank you for the video, I have been using hostgastor for 15 years. Installed many wordpress sites and used simple SSL as a plugin. I have installed for the first time WordPress With Softaculous. Now i am unable to access the website wordpress login area becasue of the SSL certificate. BUt am unable to activate the Really Simple SSL App within wordpress as I cannot sign in. It is a puzzle. My other sites with you all as using the free SSL certificate and operate great (thank you) but the first install of WordPress using Softaculous, i cannot view the site or access wordpress login.
I am able to sign into cpanel and can confirm all of the standard wordpress files and folders are in place as expected. Do you have any information you can provide to help with this situation, which i would suspect is common to many new installations.
Thank you in advance for any feed back
Thanks alot. This was very helpful.
2:50 How could I input a URL manually if the domain was not purchased by HostGator?
Where are you trying to input a URL manually, on your website page? Only domains you register and pay for can be used to create & build a website, and links. As you build and design your pages, a link is automatically created for each page. Sharing is caring, so if you wish to add a link on your website page (e.g.: to share an article) you would use the hyperlink feature. Feel free to send us a DM via Facebook or Twitter, or contact Live Support chat/telephone or via Skype for free for more help. :)
What do I do when I did everything you described but then when trying to go to the WordPress website I get an error that says to configure your hostgator nameserver?
Thanks that was quite helpful.
thank you very much, very helpful
Glad to have helped!
is this video and the set up procedure still relevant for 2024?
very matrialise thank you very much
Thank you very much 👍
You are welcome 😉👉
Very helpful, thank you gyus!
Hi I can't seem to login into wordpress showing me a ERR_SSL_PROTOCOL_ERROR. my DNS looks correct
Check that your domain is ssl encrypted and is pointing to the http or https if you have a store.
HI Josh, very helpful videos. However afterI installed wordpress and try to open my domain, It gives me 404 error. File not found.
Same with me
It's been 3 day since I installed wordpress but when I click on the wp-admin login or my URL it doesn't work why ?
Can somebody from hostgator team answer this question cos currently facing similar challenge too.
@@Vicakinz check your domain where is pointing to and your dns
Is that the deftones font as your logo on the top left? 🤘
Not quite! We use a font called Galano Grotesque. Looks a lot nicer than it sounds 😉
Hi, I have been trying to install wordpress with same procedure but its giving me error that php version should be 5.6 or higher and its not giving any option to update.
Even tried to talk to support but they didn't help as well.
I have tried that dozen times, Can you assist on this ??
Hi Sanyam, that is a bit strange indeed, it should still install. Have you tried to install WordPress using the other feature in your server QuickInstall? If you are still experiencing an issue with the install contact our Live Support and they can create a support ticket to have our Admins check it out further for you. - Tia
Hi Josh, Another very helpful tutorial, I don't know if it's already there, it could be, how to redirect a domain if you change hosting within the same hostgator (from Hostgator to Hostgator). Explained with modeling clay, as for children. Thank you
Hi Perla, sounds like you're looking for the feature called 'redirect'. Check out out blog post, it shows you different methods how to use the feature: www.hostgator.com/blog/ways-redirect-website-url/
Very helpful! 👌 What are the benefits of using Softaculous over just using the WP install in Hostgator?
Hi Teresa, Softaculous is an application inside your cPanel (it has about 190 scripts) that can be installed with a click of a button. Popular script applications such as Wordpress, PrestaShop, Joomla, etc. If your using WordPress to build an actual website once its installed, you can add plugins to customize your website inside WordPress Dashboard. Let us know if you have any questions, happy to help.
You can customize some settings for the install of WordPress a bit easier, while adding plugins immediately if you wish. (common for developers who want one step process)
Thanks 🙏
Any time Danymite. Any time.
@@hostgatorUS Are you also familiar with API keys? I’m trying to copy and paste an API key to Wordpress from Mailchimp but every API key is always invalid.
on the directadmin panel , l have issue installing wordpress. this error i get >>> "The following errors were found :
The installation package could not be found!" how do i solve the challenge
Hmm WordPress can't install into a directory that already has files in it. We would recommend checking the domain's directory (public_html for your primary domain) and making sure it's empty before installing.
If you still run into the error, give our live support a call or chat and they'll be able to get you sorted! You can reach them at helpchat.hostgator.com or by phone/skype at 18669642867
Hi, I have purchased domain name and hosting on hostgator. I have installed WordPress. Installation was successfull. But my website domain is getting directed to c panel login page. What am I doing wrong??, can you please help.
Hmm something may be wrong with the links or the domain may still be provisioning. We would suggest contacting our support if the problem persists longer than a few hours.
You can contact our support by calling 1866.964.2867 or chatting at helpchat.hostgator.com
Thank you!
You're welcome!
My new domain doesn't show in the drop down, ( choose domain ) Help
Hey there, make sure you add the new domain to the Addon Domains section in your cPanel before you try installing (don't include www.)
Putting it there tells the cPanel to make a place for your new domain's data, try again after you've done that.
If you've already added it to addon domains and it's still not showing up you'll definitely want to call our support so they can help with that.
Sir, this tutorial is very helpful. After finish building my website, how do I make it go live?
Thank you.
Glad to be of assistance! There is a publish option in several parts of the WordPress dashboard. Check out the series that takes you through building your first WP site:
ua-cam.com/play/PLl8gcdjf_J_naqGVKRP1Q6zP0InKyGrRU.html
Hi Josh, WordPress installation shows message as " undefined(4%)" and asking for 3-4 minutes waiting. But even after waiting for an hour, WordPress installation is not taking place. Please help.!!
Hey Irshad, make sure that the directory for the website is empty before installing. Once installed it should give you a password to log in with!
If it's still not installing, try reaching out to our live support at helpchat.hostgator.com or 1866.964.2867
I did all this steps but its telling me that "you're seeing this page because your domain is setup with the default name servers: ... " what can I do, I have updated the DNS to the ones in my account and still is not showing
Hey Mika, remember that setting your nameservers can sometimes take up to 24 hours to take effect. Usually it's much faster than this but it's dependent on server activity in your area. Make double sure that your domain's nameservers aren't ns1 and ns2.hostgator.com and if they are make sure to set them to the same name servers as the rest of your package.
If you need any additional assistance doing this just give us a call at 1866.964.2867 or reach out at helpchat.hostgator.com.
We're also on Facebook at facebook.com/hostgator.
Hi!!! When I try to install, it appears the links: Sorry, this page does not exist.
Check the URL or go back one page. I do not understand why that appears to me, I have tried it many times. could you help me? Thanks!!!
Hi Francis, that is a bit odd, have you tried to clear your browsers cache and try again in the same browser or different browser on your computer? Also if you need more help feel free to call 8669642867, Skype for free or chat helpchat.hostgator.com with Support anytime!
How would I install into a subdomain rather than into a directory?
That's a good question! Make sure the subdomain is added to the cPanel in the subdomains menu, once it is, your subdomain will appear in the list of available domains to install the WordPress to. - Jana
Yea. A subdomain is just that.! A subdomain is all its own, simply using the URL with a website added to it. Create the sub name and install on it, like any other WP site domain.
The wpadmin link leads me to a page full of ads:(( Did I get hacked?
i got an error 404 just after installing wordopress in a subdomain, can someone help me with that?
Make sure the subdomain's directory is correct and that the WordPress fully installed there, our support should be able to help you out with any outstanding issues after installation.
Reach out to them at 1866.964.2867 or at helpchat.hostgator.com
Did the website come alive in a matter of seconds after you finished installation?
Yes, if the website is set up properly and the name servers for the domain have had enough time to propagate, the site should show up almost immediately once the installation finishes.
If your site is still down after the installation we would recommend making sure the name servers are correct or contact our support at 1866-964-2867 or helpchat.hostgator.com
@@hostgatorUS I am constantly getting an error page. Weather I installed it using the one click installation or this app
When I do this, it tells me that everything went fine, but I can never access my website, some say to wait for 30min to one hour but it has been 2 days.
If the domain is newly registered or nameservers updated, the domain would still be in possible propagation (which is about 24 to 48 hrs) but you can still login to wordpress to work on your site. Contact 24 hr Live Support to have it checked out.
thank you
My WordPress website vanished after I accidentally update Joomla in Softaculous in cPanel that contains my old website. I really need your help to restore my WordPress website. Thank you. I uninstalled the Joomla hoping that my WordPress website will be restored but just realized that everything is gone. Please provide a guide to restore my WordPress website. Thank you.
Hi George! That sounds awful we're so sorry to hear that happened. Please contact our support as soon as possible for a restore of your account so we can reverse that for you. The backups we keep cycle every week so the sooner you do it the more likely you'll be able to save the site.
You can contact support at helpchat.hostgator.com or 1866.964.2867
After the congradulation message the site is displaying that it cant be reached
Make sure your domain is pointed to your server here at HostGator as well, or if you recently changed name servers it may need some time for those changes to go through. If you've already done those things and it's still not showing contact our support and they'll be happy to take a look.
You can reach them at 1866.964.2867, helpchat.hostgator.com or on Twitter @HGSupport
I've been installing WP for several days now but when I click on my link or admin, it doesn't work and it tells me it's impossible to find my ip,how can l fix this ??
Hmm, that sounds like it may be a problem with the DNS perhaps. We would recommend checking your name servers on the domain and making sure they're pointing here to to HostGator.
If everything looks good on the DNS end we would recommend giving our support a call or chat for them to investigate. You can reach them at 1866.964.2867 or helpchat.hostgator.com
👍
dope
Thank you!