Alienware Destroyed By Owner's Neglect | Don't Do This!

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  • Опубліковано 9 січ 2025

КОМЕНТАРІ • 120

  • @NotJustBikes
    @NotJustBikes День тому +43

    I suddenly have an urge to clean out the heatsinks on my Alienware laptop. 😬

    • @dellpartspeople
      @dellpartspeople  День тому +15

      You can just use a can of air once a month, and then you will never get any build-up. If the fans and heatsink have never been cleaned and are already clogged, you will need to disassemble the entire machine and remove the fans, and blow them out with air. The best practice is to never let it get like that.

    • @EmeraldHill-vo1cs
      @EmeraldHill-vo1cs День тому +1

      @@dellpartspeople Whats ok average temps on dell i7, 7240 laptop? Cheers. (an old workhorse that just keeps on)

    • @edwardelliott5756
      @edwardelliott5756 День тому +1

      @@EmeraldHill-vo1cs Hey I got one of those and they're awesome.

    • @Blitterbug
      @Blitterbug 18 годин тому

      Um, yeah - why wouldn't you do this regularly, man? Not having a go at you personally but so many people think a gaming laptop is kind of like an iPad in terms of care and servicing - in other words, zero.

    • @EmeraldHill-vo1cs
      @EmeraldHill-vo1cs 17 годин тому

      @@Blitterbug What you talkin bout willis?

  • @TheChunkMonk69420
    @TheChunkMonk69420 День тому +42

    I own one of those things, Im pretty sure the fans were specially designed to attract as much dust as possible.

  • @fliporflop7119
    @fliporflop7119 День тому +23

    Greatest AlienDell technician that's ever lived

  • @Kazeshini11
    @Kazeshini11 День тому +8

    This is why I recommend temp apps to people when they get a brand new computer and note what's the base line and the highest temp it goes to. This way if for some reason when you start your computer and it's 10 degrees higher than usual and it's like this consistently, it's time to clean out your fans. I dumbed it down to this cause not everyone is tech savvy.
    I got an Alienware myself and when I noticed it ran close to 60C when I was idle when it's temps were usually around 45C, I knew I had forgotten to clean my fans. I usually clean them every 3 to 6 months. Another good video. Only recently subbed, I don't understand it all but I get the gist of it. It's digestible info.

    • @chrismoule7242
      @chrismoule7242 17 годин тому +1

      And it's so simple to do to get the temps shown in your taskbar [or at least it is on Win 10].

  • @markaoslo5653
    @markaoslo5653 День тому +1

    I've watched a few, and subbed... the principles are basically the same as when I was doing electronics service/repairs, 43 years ago, but-wow, the tools you have now, the way you use them, and the knowledge, and experience you've got... Cheers-

  • @Anonymous-m9f9j
    @Anonymous-m9f9j 16 годин тому +3

    All my computers are in the office. Don’t game on your bed with your skin cells.
    Don’t game on some lounge with all your skin or your lap.
    If you absolutely must get a gaming laptop buy one that has an ifixit guide or freely available technician documentation so
    1. you know how to open it enough to clean
    2. Can see before you buy it how easy it is to clean.
    3. Set a reminder in your chores app to actually do this.
    The expense, lack of performance per dollar and awful repairability should render “gaming laptops” so niche your boss buys them for work or something.
    Never in a million years does the cost benefit stack up for these things.

  • @jasonlandry8685
    @jasonlandry8685 15 годин тому

    I'm definitely cleaning my laptop and desktop this weekend. I'm long overdue for that. While I'm at it, I'll probably repaste the laptop and my desktop CPU and GPU. Thanks for the great content! I'm learning a lot from you.

  • @darrenashley126
    @darrenashley126 День тому +1

    I love watching these. I love repairing small appliances and have been doing it for 39 years back when we replaced elements in toasters and kettles rather than throwing them away. I don't know computers enough to try but I would never buy Alianwear from what I have seen and looking at the shoddy soldering confirms my lack of interest. In my day we would call that a Friday build.

    • @EZgoing14901
      @EZgoing14901 День тому

      Don't forget the Monday builds too - where you have to re-train everyone... 🤣🤣

  • @chrismoule7242
    @chrismoule7242 17 годин тому +1

    And that is why my laptop is a business machine. It's fast enough, and I can get it apart to clean it in a trice because it's designed to be serviceable. And it's rather pretty.
    And I have HWInfo telling me what my temps are at all times on my taskbar.

  • @blazinglightgt8673
    @blazinglightgt8673 День тому +8

    Who wants to bet that this was used on a bed, or the owner has a really dirty table?

    • @albnoel
      @albnoel 17 годин тому

      Nah man. I’ve used my laptop in bed for years. Over blankets and other covers. It’s has never been this bad. The person who owns it it’s just a nasty person

    • @Anonymous-m9f9j
      @Anonymous-m9f9j 16 годин тому

      Bed or bare skin the amount of fine dust here means it’s 99.99% human skin cells.

  • @hutchx86
    @hutchx86 День тому +3

    the boards that don't end up being fixable, do you keep them as parts boards, or is that not feasible due to the possibility of not knowing what all got damaged?

  • @watizwong2055
    @watizwong2055 День тому +4

    I went through 4 motherboard on this model had a lot of dead cpu when under warranty.. happened again out of warranty bought a repaired motherboard on ebay and never had any issue for the past 3 years..

    • @dellpartspeople
      @dellpartspeople  День тому +3

      Wow crazy! 😮 This customer said that had it replaced in 2021, but the laptop is now more than 7 years old. I think it had a pretty good run, considering.

    • @watizwong2055
      @watizwong2055 6 годин тому

      @dellpartspeople i dont know what the tech did on the motherboard maybe better mosfet (i dont know if it help prevent the voltage short to cpu/gpu) but it last way longer than all the other dell provided

  • @BRAVO_TWO_NINE
    @BRAVO_TWO_NINE День тому

    Great Vid. I have a 15 R2 and taking a vacuum to it real soon!

  • @fido139
    @fido139 День тому +2

    They they blame it on the manufacturer... I've seen it many times.

  • @hosamajram1164
    @hosamajram1164 19 годин тому

    we need a lot of vedios like this one sir , really its intersting and we love yours longs vedios with the explications of this problems .

  • @Spaceman-on9cg
    @Spaceman-on9cg Годину тому

    fixing dells has got to be one of the most cursed jobs ever.

  • @richardwernst
    @richardwernst 23 години тому

    Discovered your channel recently, love it, thanks. Is the CPU non-replaceable/wouldn't likely fix any other issues, hence only fix is whole motherboard replacement?

  • @plexi-k3d
    @plexi-k3d День тому +3

    Absolut love this video 🤩! Thank you for sharing.

  • @crazyelf1
    @crazyelf1 День тому +1

    Are the workstations like the Dell Precision better built than the gaming laptops? It seems like failures are much less common among higher end workstation laptops.
    Any laptop is going to fail if there is inadequate cooling from dust building up, but it does feel like the Precision and similar laptops seem to last longer. They are more conservatively clocked and seem to be better built, despite also having high end CPUs and GPUs.
    It would follow the same trend of business laptops lasting longer than consumer laptops.

    • @Look_What_You_Did
      @Look_What_You_Did День тому

      Any clown that buys "gaming" laptops earns all that they receive.

    • @Lauren_C
      @Lauren_C День тому +2

      It’s also likely that the sort of person putting down money on a tool that makes them money, is probably going to take better care of their machine than many gamers.

  • @rosariodagosto6484
    @rosariodagosto6484 День тому

    always take care of your notebook
    then it will last long long time
    great repair boss 😊😊😊

  • @Positive916
    @Positive916 День тому +2

    How do you clean these things out if accessing the fans requires you to remove the motherboard? Are Alienware owners just expected to fully remove their motherboard, clean out the fans and repaste everything every half year or so?

    • @dellpartspeople
      @dellpartspeople  День тому +3

      You can just use a can of air once a month, and then you will never get any build-up. If the fans and heatsink have never been cleaned and are already clogged, you will need to disassemble the entire machine and remove the fans, and blow them out with air. The best practice is to never let it get like that.

    • @Positive916
      @Positive916 День тому

      @dellpartspeople I was under the impression that blowing compressed air into the fans was not good because 1) it would just blow the dust deeper into the fans and heat sink and 2) the fans could be damaged via the air causing the fan baldes to spin in an uncontrolled manner.

    • @plushiepenguin
      @plushiepenguin 16 годин тому +2

      ​@@Positive916 For the latter you're usually supposed to hold the fan blades in place when cleaning with air.

  • @dh8203
    @dh8203 День тому +1

    This video gives makes me want to open up my computer and give everything a good cleaning.

  • @BlindMansRevenge2002
    @BlindMansRevenge2002 День тому

    Nice job very nice job! I think we have all forgotten to stick the memory sticks back in after everything was put back together.

    • @richardwernst
      @richardwernst 23 години тому

      Or, if fixing desktop replacing the power cord to the back of the power supply, or turning the switch on the p/s (if it has one) to on... :)

  • @MogRules01
    @MogRules01 День тому +1

    These cassini machines all seem to go the same way. Those MOSFETs fail to the CPU and take the CPU out. Northridge fix has several videos showing the exact same thing. Makes me think whoever made those MOSFETs had a bad batch.

  • @edwardelliott5756
    @edwardelliott5756 День тому +6

    That amount of dust is many times caused, in my experience, by those people who never turn their PC off.

    • @Dystopikachu
      @Dystopikachu День тому +2

      Yep, 24/7 is for desktop machines laptops just aren't suitable for it

  • @lemagreengreen
    @lemagreengreen День тому

    Forgive me if this is a very noob question but why do manufacturers not use fuses on outputs of mosfets like that?

  • @jackipiegg
    @jackipiegg День тому +1

    1:15
    That amount of screws will drive me crazy. Why not get those "pen type" motorised screwdriver? Would save you lots of time and wrist, not to mention your sanity.

    • @dellpartspeople
      @dellpartspeople  День тому +6

      I have one, but I find that they do not have enough torque to start unscrewing the screw, so I end up having to manually start it anyway. They also are not that fast, at least not the one I have.

    • @EmeraldHill-vo1cs
      @EmeraldHill-vo1cs День тому +1

      Ratchets are good.

  • @vgamesx1
    @vgamesx1 23 години тому

    When it comes to laptops, even more so modern ones aren't known for their ease of disassembly, so I don't think it's fair to blame the user for neglect, I can get into them fine and I'm still kind of annoyed to do it unless the bottom comes right off with little to no clips.

  • @lagunafishing
    @lagunafishing День тому

    I also have a 2+1 blink code on a inspiron 3582 which points to a cpu failure, also the caps lock key light is stuck on. It was initially dead with a broken power jack and socket which I replaced and it successfully charged. I'm pretty sure it got fried due to a short but at least I'm using it to test and learn stuff.

  • @AndyU96
    @AndyU96 День тому

    Surely its not impossible to put something between the VRM and the CPU that'll block voltages past a certain safety threshold? Is it not doable or is it again just Dell cheaping out?

  • @MichaelChanslor
    @MichaelChanslor День тому

    Thank you for making these videos!!!!!!!!!!

  • @pilotsmoe
    @pilotsmoe 22 години тому

    How much does a motherboard normally run for one of these? Don't normally work on Dells, but Lenovo's, lol. I know I that when I had replace a motherboard in a Thinkpad T480, due to an aftermarket charger blowing up the MOSFETs, and processor, it was like $50 for the I7, $35 for the I5 motherboard(8th gen core architecture, the minimum to run win 11, lol) I used the I7 board, this was a "free" laptop that someone gave me.

  • @timmy7201
    @timmy7201 19 годин тому

    The lack of any protection circuitry, such as "crowbar circuit", tvs, zener, mov's, proofs how much the manufacturer cares about quality and durability!
    An additional 2 USD in components, could've saved the CPU from being fried!
    However, when they produce 10 million devices like this, those 2 USD in components become 20 million USD of lost revenue. So it was deemed to expensive by the executives, who would rather invest some additional millions into their mansions and yachts! Regardless of this decisions being detrimental to the products quality or Alienwares branding!

  • @viquad
    @viquad День тому

    Why do you offering to replace entire motherboard instead of replacing burned cpu?

  • @iamarlinton6977
    @iamarlinton6977 День тому

    You should make more consecutive videos about repair ❤

  • @pavelstoikov3780
    @pavelstoikov3780 День тому +2

    if the cpu is only dead why not change it for new one if is the price is not to high

    • @ranjitmandal1612
      @ranjitmandal1612 День тому +1

      That's the problem finding it and the price

    • @dellpartspeople
      @dellpartspeople  День тому +5

      Update, I talked to the customer, and he went ahead with the motherboard replacement. The CPU cannot be changed because it is part of the board. So, I now have the laptop up and running. The new motherboard cost $400, plus my labor, of course.

    • @krazykidmusic4954
      @krazykidmusic4954 День тому +2

      -Finding a reliable cpu (Intel won’t sell you one)
      -Procuring the tools and stencils and optimizing them to work properly (Rossmann has some videos where he does this)
      Not easy.

    • @pavelstoikov3780
      @pavelstoikov3780 День тому

      @@dellpartspeople nice to see this on old day was so much easy to change cpu or gpu this days is no option of this . and the new laptops this days have 1 ram slot other one is soldered ram

    • @Lauren_C
      @Lauren_C День тому +1

      Even among repair techs, the tools to perform a BGA rework tend tombe bespoke for each CPU gen, and hard to come by, not to mention how extremely labor intensive it is (not necessarily difficult, but quite monotonous to scan through literal thousands of solder balls).

  • @yerachmielb1
    @yerachmielb1 День тому +3

    The kind of stuff I want to learn

  • @pb82250
    @pb82250 День тому

    Two questions
    #1 if chip replacement didnt work, do you put back the old broken chip?
    #2 how much does the chip cost?

    • @Jesselovespinball
      @Jesselovespinball День тому

      Those mosfets aren’t overly expensive. He may have taken a known good one off a donor board as well , especially because he knew it was more than likely toast.

  • @fmphotooffice5513
    @fmphotooffice5513 День тому

    Is that CPU obsolete? Can't be swapped with crossed fingers?

  • @MichaelChanslor
    @MichaelChanslor День тому +1

    I take the back off at least once a year and clean the fans...

  • @Referee006
    @Referee006 День тому

    What is the beat method of cleaning out the dust, lint, etc., from the inside of a laptop computer? I have used can air through the air vents in the past but I read that that is a bad way because it only just movies the dust, lint, etc., around. Should the laptop computer be opened up and then use canned air to remove the stuff? Also, how often should the cleaning be done? Thanks.

    • @bobclarke5913
      @bobclarke5913 День тому

      Valid question. Blaming the owner here, but having taken my Dell Workstation apart for a repasting I don't ever want to work on a f***** Dell again. My old HP Elitebook I can strip and clean in five minutes, that Dell was a plastic prying/cracking two hour ordeal.

    • @Referee006
      @Referee006 День тому

      Thanks for your reply. I have an Acer laptop and I have had it for several years, and so it must be pretty dusty to awhile.

    • @omersayli
      @omersayli 23 години тому

      ​​@@Referee006 I also have Acer aspire 7, have it cleaned and thermal paste replaced by a local PC repair shop. It made a 10 degrees Celsius difference.

  • @attribute-4677
    @attribute-4677 День тому

    Stupid question, but is a CPU replacement not possible? Or is it like waaay too many solder points?

    • @blandon93
      @blandon93 16 годин тому

      basically used laptop will cost like cpu replacement + job payment. the only exception would be using an engineer cpu that was used in factory for testing, they cost two times less, the only problem is in finding a trusted seller, they are sold in China and ofc many sellers are scammers.

  • @sammyfromsydney
    @sammyfromsydney 20 годин тому

    They don't make it easy for an end user that wouldn't know how to open up the machine without breaking it to clean the fans. That's intentional. Let's assign the blame where it lies: the manufacturers. They could easily make the machines much more user serviceable but that would cut into future sales.

  • @xx3868
    @xx3868 День тому

    Hi, have question, When CPU's ect are toast and techs have to swap out boards, what happens to problem with Win Keys? Do you sell them another key or use Transfer software to migrate everything to another board but that new board has to have a diff key or old one already? Lot of time and expense to do this?

    • @richardwernst
      @richardwernst 22 години тому

      If replaced with like mbd, should be no problem with the key.

  • @EthosLegos
    @EthosLegos День тому

    How do you keep the fans and heat sinks clean?

    • @dellpartspeople
      @dellpartspeople  День тому +2

      You can just use a can of air once a month, and then you will never get any build-up. If the fans and heatsink have never been cleaned and are already clogged, you will need to disassemble the entire machine and remove the fans, and blow them out with air. The best practice is to never let it get like that.

  •  День тому

    Next time, short the vrm outputs and inject current. That will light up the shorted chip.
    Also, getting a better camera will boost your ability to gauge if a cpu or gpu or other chips like that is shot.
    You need better resolution and framerate is a big bonus.
    Even with the board powered normally or by injecting voltage in the vrm rails (0.8-1.7)
    After looking at a few good and dead cpus, you will know at a glance, next time.

  • @Tan-l7i
    @Tan-l7i День тому

    Ship it to me, I replace those cps I have 6700hq and 7700hq on my bench looking for a board.

  • @8peterp
    @8peterp День тому

    don't think it's entirely owner's neglect. I had exact same laptop and thermal pad not thick enough to touch the mosfets or not placed properly in factory. I was able to fix with K5-pro thermal pad-paste. had Precisions with way more dust running years without problem

    • @dellpartspeople
      @dellpartspeople  День тому +1

      At this point, the laptop is 7 years old, and there was little to no airflow. I think the MOSFETs held on as long as they could.

  • @rosariodagosto6484
    @rosariodagosto6484 День тому

    what a pity plug in ac to many times didn't help cpu

  • @handlemissing
    @handlemissing 22 години тому

    The mobo is still in good shape. It just needs a replacement CPU.

  • @ProxyfoxyUwU
    @ProxyfoxyUwU 14 годин тому

    Owner was so stupid not cleaning laptop fan 😂

  • @abdouaboud7490
    @abdouaboud7490 День тому

    That what happens when the cpu is soldred the entier motherboard get thrown

  • @davidchoi6068
    @davidchoi6068 День тому

    Today's new technology
    Dust + cooling fan = a timing machine.
    All computers manufacturers are doing this kind of business.

  • @jabezhane
    @jabezhane 14 годин тому

    I remember once having a PC that was very noisy. When I opened it up there was a fist sized lump of nicotine infused brown dust. Looked like a hamster had died in it. I've seen some things...

    • @dellpartspeople
      @dellpartspeople  10 годин тому +1

      Aww man, yeah we've seen (and smelt) it all here as well.

  • @scottstamm7022
    @scottstamm7022 14 годин тому

    Sending it off to the Gooch Collector? 😆

  • @johnpaulbacon8320
    @johnpaulbacon8320 19 годин тому

    Nice video.

  • @VasyVasii
    @VasyVasii 19 годин тому

    The most durable laptops are those without a dedicated GPU and with a 15W ULV CPU

  • @phil_j_c
    @phil_j_c 12 годин тому

    I have a Dell L701x Xps17.. I need a subwoofer.. This laptop has(had) the best sound of any laptop i ever owned and now it sounds like it's farting from the sub.. I can't find one anywhere. (UK).

    • @dellpartspeople
      @dellpartspeople  10 годин тому

      Hi, sorry we sold our last one of those in 2020. The p/n is 84TYW if that helps you find one. Best of luck!

  • @ranjitmandal1612
    @ranjitmandal1612 День тому +1

    Poor CPU 😔

  • @xelgun5408
    @xelgun5408 День тому

    you don't need the greatest technician that's ever lived, you need the "GOOCH COLLECTOR" with that amount of gooch, dirt, dust and grimes. Am surprised you didn't turned to a skeleton yet with that. 🤣, besides you got this the greatest DELL technician that's ever lived.

  • @jeraldbottcher1588
    @jeraldbottcher1588 День тому

    Making this comment early in the video. Probably a bad power connector for not taking proper care to plug unplug it.

  • @LabCat
    @LabCat День тому

    *cues SalemTechSperts music*

  • @haryaanggitama8512
    @haryaanggitama8512 День тому +1

    I learn a lot just by watching your video. Don't buy dell's gaming laptops.

    • @pavelstoikov3780
      @pavelstoikov3780 День тому

      great logic man :D

    • @dellpartspeople
      @dellpartspeople  День тому +4

      Well, any gaming laptop will have issues with heat. We only repair Dell and Alienware laptops here, which is why you see so many videos about damaged ones. But if you watch the NorthridgeFix channel, he fixes a lot of ASUS, MSI, and ACER laptops.

    • @haryaanggitama8512
      @haryaanggitama8512 День тому

      @@dellpartspeople I'm just kidding :) . I do know that many gaming laptops have heat issues - I used to own one myself, so I've experienced it firsthand.

    • @EmeraldHill-vo1cs
      @EmeraldHill-vo1cs День тому

      @@dellpartspeople Yep, seen him with a huge stack of acers. And samsung phone, power sockets.

  • @jeffgrant6914
    @jeffgrant6914 День тому

    i think the the cpu is fried

  • @aaronbauer2448
    @aaronbauer2448 День тому

    I felt your comment about the board being the "best design ever" as I helped a friend replace a failing, noisy GPU fan in his AlienWare laptop.
    When I looked up the service manual, realized it had to be fully disassembled to replace the fans, I advised my friend to buy both fans because the other one was likely not far behind and I had zero interest in taking it apart again.
    What's that USBC power supply you're using?
    I want something like that with a display and robust design. Those inline testers you can get on Amazon are typically poor quality, have the output cable permanently attached, and are not trustworthy that they are wired properly for high current.

  • @vanta6lack
    @vanta6lack День тому +1

    I was here👽

  • @dariajansen
    @dariajansen 12 годин тому

    This is cool

  • @a7technology796
    @a7technology796 День тому

    It has happened to me many times hahaha

  • @עדינחום-ר9צ
    @עדינחום-ר9צ День тому

    😞

  • @ksenchy
    @ksenchy День тому

    RIP

  • @nathanwildthorn6919
    @nathanwildthorn6919 День тому

    Wow! I hope that laptop owner got a _gnarly_ bill! 😅

    • @dellpartspeople
      @dellpartspeople  День тому +1

      Well, kind of. He ended up getting the motherboard replaced, so now he has a working laptop again, but that wasn't cheap.