Samsung phones are Blowing Up - Here’s Why.
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- Опубліковано 2 тра 2024
- It looks like Samsung Phones have a (Dangerous) Problem. Let me know if you've experienced anything similar!
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We need to know - have YOU had any similar problems?
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Hey boss
Hello!
first
Mu phone has been expanding on the logo.
no
I thought my own expanded batteries were because I disassembled and manhandled them 'inappropriately'... but it turns out its a much larger issue. Hope we get some answers!
first!
Hello bald man
hope we do !
hmm... so manhandled them 'inappropriately' eh… no wonder the batteries are swollen
my dad wants to play soccer with you
As a former Samsung Repair technician for about a decade, I know that from the S4 Series to the S20 Series, Samsung used Lithium Polymer batteries.
These are labeled as just "Li-Ion" However they also use a nickel and magnesium substrate between the Lithium layers. This is uncommon with most other companies, but Samsung uses this substrate as a "Shield" of sorts to discharge the battery in case of a puncture.
However what Samsung will not tell you is that this was a mistake since Magnesium has a Half-Life of around 1,000 hours and produces carbon Dioxide as a by product of decomposition. This causes the batteries to swell and eventually rupture.
The S21 series and beyond no longer have a metallic substrate, with a discharge circuit built into the motherboard of the phone. This is a well known issue within Samsung and its subsidiaries, but has not been released to the public as far as I know.
This needs more upvotes
Does that mean s22 ultra is safe? If this exists I'm switching my phone with iphone.
Com'on guys up vote it so everyone can see it.
@@godwinfredy475 I'd still keep an eye on it I've got the 22 plus and will be Eagle eyed with it from now on
I just checked my old phones and both my Galaxy S6 and Galaxy S8 have swollen and ruptured
Another one that might be related to this issue is the green line issue for samsung phones. It is infamous here in the philippines and other southeast asian countries, specifically with phones equipped with the exynos chipset. Apparently, the phones get too hot and damages the display ribbon which causes the green lines on the display.
There is also that issue with other brands as well
I've had a Note 9 since 2019 and this is the first time I suddenly saw the screen flickering green and the whole phone heating up on one side.
Tried turning it on and off again. Same issue. Turned it off, then waited 10 minutes and restarted it. Worked fine for a minute, then the same issue started again.
Now I will simply turn it on one last time, connect it to my PC and back everything up, then turn it off forever and dispose of it 😢
Such a pity because the Note 9 was by far the greatest flagship smartphone ever made.
that's why i buy oppo phones or samsung phones with lcd display im using a04e right now
will my galaxy j 7 pro blow up?
Bro honestly, this issue seems mind-blowing. And I can literally relate this with myself as well, given that my dad's Galaxy Note 5 that had been sleeping in a shelf for like 5 years, has a swollen battery too.
what charge was the battery left though? i think that might make a difference given what we have seen.
@@Roadrunnerz45 Honestly bro. We don't know. The last time we saw it had a broken screen and we just left it there like that
@@Roadrunnerz45considering the batteries are swelling they die in a pretty tame and safe way. Probably a consequence of the chemistry those batteries use paired with long cycles of not giving them a power cycle.
"mind blowing" literally 💀
This is why batteries should be easy to access and dispose. Right to repair is a serious topic which more youtubers and public figures should advocate
And all these talk about recycled components and packaging, environmental sustainability, low carbon emissions by year 20xx, and extensive product testing AND BATTERY SAFETY are pointless if these gadget companies can't make one model with a removable battery from each budget, midrange, and flagship category like in the past. Nokia and Samsung actually make products with replacable batteries. However, these are budget 1GB or 2GB RAM smartphones with almost no hope in specs and performance improvements (Nokia). In other cases these smartphones and tablets perform acceptably but are expensive and sold in limited quantities and only in specific regions (Samsung). Still a good job to Nokia and Samsung (and maybe a few others) for making some prouducts with replacable batteries. I'll may have to wait for an affordable Nokia smartphone with 3GB or 4GB RAM and 3000mAh to 4500mAh battery I can replace myself.
Yet Samsung are the one's that permanently glue their batteries in when they're the ones having these issues ☠☠
Imagine if they would do a back cover that is magnetic just like a magsafe accessory. Just have a strong magnet that holds the back glass in place just like the wireless magsafe charger manages to even lift an iPhone off the table
Samsung is notorious for making their batteries very difficult to remove. Other manufacturers add pull tabs to the back of the battery to facilitate removal. Samsung does not. Just adds ton of glue.
but easily accessible batteries are dangerous! They could expl-... well nvm
Yep can double confirm this with my collection too. Recent phones to have blown up batteries are my Galaxy Note 10+ and shockingly my Fold 2 this summer. No other phones in my collection have done this from Pixels to iPhones to Xiaomi's etc. Weirdly enough, It happened to my Samsung phones that came after the Note 7. My Galaxy S1 till S6 Edge are completely fine stored in the same place & in exact same conditions. There is something they have done to their batteries after the Note 7 fiasco that needs to be investigated. With that being said, It only happens to the "stored Samsung phones". No active Samsung phone in use has done this so far.
So it's a trend, we wait for answers
Yes, that's what I was thinking : only phones that ARE NOT BEING USED for a long time do this. An issue for sure, but not that big imo.
I am using Samsung s10.
so is it safe to keep of using it?
@@highlights9175 yup
Make a video on it
I've had 3 Samsung phones in the past 10 years; Galaxy s4, Galaxy s10+ and now a Galaxy s24 Ultra.
No problems so far. Guess I've been lucky
I actually learned that batteries can swell when they're not being used. Normally Li-Ion batteries. Li-Po batteries are less prone to that; though it does seem odd that it only affects Samsung phones
I dosnt just affect Samsung but it seems that it either happens faster on Samsung or the structure comes apart easier giving the illusion that they expand more
@@AlphaAbyss_ that seems to make more sense
It happened to my LG Velvet, which was one of my favorite phones ever.
You have it the other way around. Li-Po batteries are more prone to swell, while Li-ion dont. From the S4 Series to the S20 Series, Samsung used Lithium Polymer batteries.
These are labeled as just "Li-Ion" However they also use a nickel and magnesium substrate between the Lithium layers. This is uncommon with most other companies, but Samsung uses this substrate as a "Shield" of sorts to discharge the battery in case of a puncture.
However what Samsung will not tell you is that this was a mistake since Magnesium has a Half-Life of around 1,000 hours and produces carbon Dioxide as a by product of decomposition. This causes the batteries to swell and eventually rupture.
@@swapnilmankameahhhh my bad. yea i discovered that Li-Po is worse a few months ago, but forgot about the comment lmao
Pretty wild from Samsung to manage the communication with you so badly, if it was like this with you, imagine for the rest of us common consumers.
There's a reason their stock price hasn't moved in decades, where as Apples has literally made millions of people rich over the years.
I still remember all the Samsung shills. Guess u get what u pay for lol.
Exactly, he has a voice and they still don't care about emailing him back. Personally I would have not sent back the phones and instead tried to investigate the problem myself. I believe mrwhosetheboss was intimidated into sending them in.
@@world-tour The reason for that is mostly cause Apple is all about profit and not innovation
@@benjaminwu5358 S2, S6 Edge, S7, S9+ all used for years and now in drawer for years. Just checked, non of them swollen. Funny that....
I think one of the most alarming things about this is how Samsung communicated with you. It’s interesting how phone companies essentially rely on the advertising given to them by tech influencers but don’t see how it would be a problem to not be transparent with those same people
its a well known issue, but for some reason (mostly MONEY) tech youtuber avoided this problem.
samsung pays A LOT OF MONEY to influencers. now we know who is getting paid who is not.
That's the thing that blew me away in all of this Samsung got real gangster with one of their biggest influencers and one of the most credible influencers on UA-cam, this will cause them huge problems down the road and it comes off as them trying to avoid a recall for a problem they have full knowledge of.
Samsung almost seemed to be subtly threatening our intrepid host Mrwhosetheboss, with their demand of "We *WILL* collect those phones."
Yeah
lol remember exploding samsung note 7? how embarrassing. SHAMESONG
Maybe this is a cool feature so you don't have to pry the phone apart to change a bad battery. The battery just opens the phone by itself!
Apple would say that
@@nisithamirihagalla7505 Apple: "Quick, take notes!"
This guy got brainwashed by Apple
I had that exact problem just happen recently on an old stored S7 i had laying around. Luckily it was noticed fast and disposed of because i saw your video when it came out. I also had that happen on an old Motorola though. The only difference is that this Motorola was in constant use for over 4 years
Tech community coming together to hold companies responsible. Love this ! Keep it up.
yo save the video i have feeling samsung will hire 10000 lawyer to try to take down this video
As we should! This is a life or death error. People could shove their old Samsung phone in a draw, destroy their current one, need to use their old one, not realise it's swollen plug it in and KABOOM. *SERIOUS* Saftey hazard.
The Note 7 fires were a h0ax, that's a 100% fact. I made a video on it. My S2 battery expanded many years ago, the other two batteries were fine. Samsung have known about expanding batteries for years, yet did nothing. The batteries just expand, that's all. These reviewers don't go against these companies, so I suggest that Samsung are actually behind this video, which many won't understand. They are now having to accept and make this public.
@@StopMediaFakery 💀💀
@@StopMediaFakery If it was a hoax, Samsung would of sued the people making the claims and still would of pushed out the Note 7 with bad PR. This is how companies work my friend.
Respect for Arun for using his fame to spread useful information, even when it's criticism of the companies he reviews. Gotta have balls for that, props to you
Stop lying for likes
Why didn’t anyone talk about this earlier? I bought a Samsung device this year and it’s too late to return it
get off your knees bro
@@nandosdmn4108 Don't wry man, as long as your using your phone nothing to worry. It only swells when stored
3+ years on a phone that isn't being used that's the phones that are having the issues
the phone is 3+ years old
they haven't used them in years
my friends have S10 plus and used them since launch and had no issues
it seems you can't store Samsung phones long term or the breakdowns occur
Hi Mrwhosethboss, I love watching your tech videos since they are so fun and interesting. Not to say that you are wrong, but my BF has a few Samsungs that are old and being unused are completely fine including some in the original box. LOVE your content keep it up. Thanks
I just had this happen to my Z fold 2. Purchased Sep 2nd 2020. Phone has been used daily since then and only used their aramid case for the back. The back glass popped while being used and I had to turn it off since I thought it was gonna catch on fire.
I work at a retail company where we also do smartphone repairs. A *huge* majority of battery replacements were with Samsung phones due to them expanding. One got so large my entire department was almost too afraid to safely take it off a customer’s hands.
One got so large my entire department was filled with it🤣, was what i was expecting
@@basantabastakoti9170 😂😂😂😂
I'm pretty sure they're pushing the phones capabilities and the heat generated is getting absorbed by the battery.
Any time I put my S21 Ultra to charge with a super fast charging charger, the back of the phone is at least 120F (maybe hotter don't have a thermal cam sadly), not to mention any time I use it for long periods of time watching videos or playing games, it gets insanely hot.
I think Samsung (and many other companies, but at least with a company like Asus, they put all their money towards cooling over a nice camera to make sure this issue is prevalent) has been focused TOO hard on trying to make the fastest/most feature packed phone and doesn't focus on cooling at all (similar to my shitty Dell laptop where the battery was also expanded because it had no cooling and had a processor that hit 90C on a regular) which they need to fix before it hurts someone.
@@basantabastakoti9170 me too😂😂😂
Really? I also work at a phone repair place and our battery swaps are closer to 45/45/10 Apple/Samsung/everything else. This is in the U.S. though where Apple has a majority share in the market, where are you located?
The biggest problem in my eyes was how Samsung communicated to you on the issue. It looked to me as if they were planning to take legal action if you didn't give them your phones.
They ask nicely first then they bring out the cutting board
@@2MRSTARZ "Give me the phones and I will tell you someday what happened with them" (someday = never)
Samsung going down.
That's why I'm not a fan of Samsung products, they don't see their customers as people, we are numbers for them, not clients.
@@ikku4321 Every big company is like that. Don't even try to pretend they aren't
@@hazard.33 Sure. But somehow Samsung has always left me with a bad taste in my mouth. It's just my personal experience and after that you gonna look elsewhere. Lately it seems that the options are getting narrower and narrower for the users when we talk about competing brands on the market.
Update on this video please !!!!
Thank you for this. I was on the fence between samsung A33 and oneplus nord 2t. This definitely made the decision for me
New samsung phones probably wont have this like the a33
The fact that Arun can speak about phones for 10 minutes straight without making things boring is pretty amazing
I didn't even realize it was 10 mins wow this man's a GOAT
Phones are never boring
this isn’t even a boring topic tho, this is a scandal
@@Anonymous-qb4vc merry true
And He's been doing it for 10 years
The weird thing is that I haven't heard of this problem with phones that are actually used, because I've seen and used 5+ years old Samsung so I think the problem is having them unused for a long period of time
My experience also, my S10e battery has degraded but still functions ok and shows no signs of expanding!
yea, my thought exactly. due to all lithium battery can self-discharge over time, my guess is that the battery got over discharged so the voltage may be too low, causing the negative copper foils to dissolve in the electrolyte. the dissolved copper can precipitate back into solid copper dendrites on the surface of the negative electrode when it saturates the electrolyte or especially during the charging process. these dendrites can pierce the separator, causing short circuit between negative and positive electrode. this led to a runaway reaction inside the cell, causing the build-up of heat and gas, thus the bloated battery.
Same with my s7 its totally perfect
A battery lasts for 3-5 years usually. Once most people notice it can’t keep up for a full day they go and replace the battery, or just sell the phone and buy the next model, so it’s not that strange if you think about it. In most cases the battery will not reach this point before been replaced or sold along with the phone.
That's still weird.... Have you ever heard of such large-scale battery issues with iPhones in storage? OnePlus? Pixels? Or any other? Quite bizarre.
Great Vid! The battery in my T Mobil RVVEL puffed up and split the phone open after about 2 years of use. I guess the REVVL is a Samsung product.
crazy just seeing this now.
I've just replaced my battery 2 days ago because my back glass was also comming off and I assumed the battery swoll because of my bad usage or leaving it in the sun.
It expanded a very tiny bit on one corner on was black on another.
now I'm not so sure it was all my fault.
Thank you so much for risking your entire career and not signing Samsung contracts to limit what you can and cannot share about technology. And thank you for showing us the reality of things going on. We would have never known from any other mainstream tech reviewer. 👏
That's why we love him
@@_Anakin_Skywalker wtf?
@@_Anakin_Skywalker ok when's the wedding?
Yeah this isn't true. There's not really any Samsung phones exploding otherwise it be on Reddit and other people would be saying it
Ok it didn't blow up. It's just expanded. That's not the same. all phones batteries expand
Hello Arun, from my aviation background I have been dealing with Lithium batteries since 1999 way before they became mainstream in electronics. Indeed Zack has a point about the electrolyte. But going back to the physics: any LiPo battery left long enough without use will eventually swell. I have seen this with huge Lipo units of 100AH installed on Airbus A340 or B737 that have been on hangar storage for 2+ years. To avoid this situation, the voltage of a Lipo cell must ALWAYS be kept at 3.8V for storage. Otherwise depending on the electrolyte layer, leaks will gradually occur and the battery will swell. In high density batteries like those in our cells phones, the problem is way more exacerbated than a 18650 standalone battery that has a more conservative density factor. For industrial LiPo batteries that have a T connector terminal, there are specialized chargers that can keep the voltage at 3.8V for extended storage. Yes, Lipo are not meant to be parked but to be regularly used between 4.2V per cell for a full charge and 3.7 when nearly empty. 3.5-3.6V means overdrain and can irreversibly damage the battery.
Have been using lipos in my rc cars and planes for 10+ years and came here to say the same thing!
Wrong
If this true Then why it's not the case with other brands
i don't entirely understand everything that you said but i think the point here is it only or mostly happen on samsung devices only.
@@sameersabir1824 source = I made it up
Mine too expanded 3 times, i just bought a new battery every time when this happened.
*It is a Samsung Galaxy Grand Neo +.* Still i use until this day, last battery it was bought late 2018, since then i have no problems it was a stamped battery with a 2018 sticker on it.
I found my old Galaxy Note 4 in my garage 2weeks ago... the battery was dead (of course); however, it was not swollen or damaged by any means. After seeing this, I'll take the battery out before going to storage. Thanks, Arin❤😊
It's discouraging to see a brand with such stature not willing to respond after 50 days to a person they've even made a custom phone for
LITERALLY! 😵💯
Different departments.
wow it's almost like they're just serial killers or something.
@@dimitar4y The worst part is that they still have not even replaced his phones!! I planned to buy a Samsung phone, but I'll choose Asus instead.
EDIT: I've same battery swelling for my Samsung Galaxy S3 many years back so I've forgotten, now I know that it is bad quality! Never Samsung again, this video really reminded me!
@@HueghMungus corporations have one job: Turn human meat into profits. Yes, human meat. If they could earn money off killing people, they would. Minimum cost, maximum profit they can get away with. NO FAIR MARKET.
This was very level-headed and fact driven. I wonder if you can partner with a university nearby to do some chemical analysis of similar batteries from two different manufacturers around the same timeframe to see if there's any obvious differences that may contribute to the dielectric breakdown. All around though, great way to frame this up and keep us all posted on where it goes.
This ❤❤❤❤
Great suggestion! definitely could see at least some result from it
Do it for free? And hand out the test results to samsung guys for free?
This would be the proof needed to begin the arduous process of holding samsung accountable
@@ritupanhazarika8847 it’s not for free, it’s for content that will pay it self to Mrwhosethe boss.
My old S4 have been blown up too (in a car since I cant find it anymore till last 2 years). However, my Asus Zenfone 2 Laser where it was stored in the same environment and surroundings with the S4 but after I found them... S4 is obviously damaged but my Asus Zenfone 2 Laser still works till today and the battery still last.
Thanks for this informative video sir. My daily driver is a Note 10 and it's fine thus far. My Note 9 is a daily driver for DeX (which I am using to watch this vid) and it hasn't experienced an issue. My Note 8 is a surveillance cam using the Alfred Cam app and so far so good. My Notes 2, 4, and 5 are sitting in the back room unused and have not had any battery problems. However, I'll definitely be keeping a close eye on them from now on just in case.
In other news, old phones and action cameras should not be permanently left in vehicles as dash cams. The cabin heat will eventually cause the battery to swell. Potentially creating a risk for expolsion and fire.
As an ex-employee and a current owner for a repair shop, most phones brought to us with a swollen battery are Samsungs, especially the J- series. Xaiomi in second with old phones like the mi S2 and the Note 5 (usually they were in terrible conditions), other models from different companies are usually due to extreme usage or individual cases
I literally have a redmi S2 and my previous phone was a Samsung J7 or J5 don't remember
I'm not kidding
Same, mostly series A on my part, but older S series don’t fall too behind.
Could you raise up some statics over that? It would be interesting to see that in numbers.
Ok i gotta ask you something. I had a galaxy j5 prime and it still works good after 5 years . the only thing I can see damaged is the volume button. when should I worry about my battery
@@Piflect when you see it swelling. there's really no predicting it
You’ve done absolutely the right thing by informing the public about this, respect
well i guess apple is gonna make a mocking video against samsung
@@Z3NZ3 No they won’t.
@@Z3NZ3 apple is more mature than Samsung so no
@@MaxMustermann-vy7ur well apple be like what is Samsung
@@Z3NZ3 Even though I am a Samsung phone owner for many years, and an Apple hater, they totally should. As long as they are sure their phones won't do the same.
I personally haven't had this experience with the Samsung phones that I store. I think the world is lucky that we have UA-camrs like you guys. The store hundreds of phones. To give us this information. Since I restore two or three times obviously I'm a smaller sample size
I've got my first Samsung phone in 2021 and it is an old model - Samsung Galaxy J7 from 2017. I didn't want to spend money on a new phone, so I got one of my dad's old phones. At the time, the phone reached 3+ years for sure. The phone is used for 2 years and yet I NEVER had problems with my battery, NOT A SINGLE TIME!
I also saw in the video that the damaged phones are either a Galaxy Note or a Galaxy S (let's not forget the foldable as well).
The good news is that I'm not planning on switching to a Galaxy Note or Galaxy S 🤣🤣, but still, I'll be cautious about the problem and I hope I don't get in this type of situations 🍀
Thanks for this video! Keep up the content, you're amazing! 😊
this is serious shit if Samsung phones are having this issue with there battery's I am not buying a Samsung phone every again now that i know this could happen to something I might having in my pocket seriously
@@SaraMorgan-ym6ueno need to be scared now, the battery tech has changed a lot since then, they've been fine since the s21
I worked for 2 years at the largest electronics retail chain as a salesperson. And I must say that I encountered this problem almost on a daily basis. And yes, it was always just Samsung. A friend had an S10+ with a ceramic back, and his battery also swelled after about 2 years. She destroyed his under-display fingerprint reader. It's a really big problem.
Did you just assume the gender of the samsung phone ?
@@Harsh-wr7ov LMAO 💀😂
@@Harsh-wr7ov Lmao💀
@@Harsh-wr7ov Roflol
@@Harsh-wr7ovEnglish is most likely not his first language. In many languages (like German, Spanish, French...) some objects have a gender related pronoun.
I personally repair and collect phones and I've also noticed this issue. It has exclusively happened to Samsungs for me, and I find that the phone usually just dies and stops turning on (no power) despite being charged before the battery then expands over a successive period of time. I also find that a battery replacement is generally enough to fix the issue, so I would definitely refrain from throwing the phone away or recycling it, as it can still be fixed.
yeah that was my thought, throwing them out feels really wasteful when you can replace the batteries
Having work for Samsung tech support for around two and a half years. And been an official Samsung repair technician for around 2 years. It is common for them to happen especially on older Samsung phones pre note 7 most of your newer Samsung phones. Their battery standard got changed. It's not that they can't swell up anymore, but they're less likely to have thermal runaway when they're newer and they can actually be abused a little bit more. All those phones need our battery replacements. The phones work perfectly fine. Most of the newer phones post Note 7 won't even charge when the battery swollen like that. A lot of times the phone just won't even turn on or it will give you a charging error
Same here, Samsung phones have so many points of planned obsolescence
I'm definitely going to tell my mom to replace her S9 battery at ubreakifix before this happens to her
Oh shit my mums old Samsung wouldn’t turn on either I’m just abt to go upstairs to check it.
Oh guess what... the battery has expanded as well. What the hell should I do??!!?!??
As someone who has multiple galaxy devices stored, ive had 1 expand like this. It was a device i had only used once or twice, definitely having less than 2 discharge cycles.
The trend i notice here is that these batteries/phones are barely used, then stored.
I dont see this being much of an issue with devices that have had normal usage, but I would investigate this route..
I have a Galaxy Tab A 8.0 that I noticed was swelling a week ago. I bought it March 2020, and keep it in a shockproof protective case. I use it pretty regularly, whether I hook it up to a speaker on a job-site or sitting at home with it.
Apart from the slight swelling it still works normally and does not overheat.
Problem is I can't find much information since the info I find online is mostly about the phones.
I might have to take it to a repair shop before it becomes serious.
I like how all the tech youtubers are coming together to create change
Lol. BS.
The power of unity!
@@DerrickRG what’s bs about that
No. It will create Monopoly. They should be separated the way they currently are.
@@DerrickRG Samsung fanboy
I love how you guys are all working together. You, Zack and Marques are my pillars of trust in the current youtube-tech scene
Fr, they are one of the few tech tubers that release entertaining content about tech 😅
@@crafttyangelo8574 Linus Tech Tips too
Linus is a sell out
Vcuda is good for controllers
this is their job.
The S6 has the same problem I've had to replace my battery twice because it just kept expanding I no longer use it as much I just keep it as a secondary phone and thank goodness it hasn't happened again
This happened to a samsung s20+ that i broke within 5 months and put on the shelf. Went to go pull some photos from it, and realized the glass had separated and the battery was swollen. Quickly put it back onto the shelf carefully, and am wondering what the proper precaution should be? It has sensitive information on it, but Id rather lose the phone entirely than have it potentially trigger a fire.
The fire proof bag was a good idea.
Older phones kept for years and batteries swelling, I can be kind of okay with it. But this issue in less than 2 year old phones, and that too even with their ultra premium ones! That's nuts. Great job Arun, in bringing this forward.
Mate, my 9 year old iPhone 5s that has been abused never had any swollen battery.
@@gusp6612 My wife's iphone 6s plus is still going fine too. Also, this post S7 mess is interesting. My S3 was with me for over 4 years, and never had anything like this. However these issues are mostly with unused phones and not with regularly used ones.
Na man its not normal when they're not being used
I really hope samsung checks this out and finds the root of the issue here, it would be nice to not have batteries doing this.
@@adrenolife1460 Kind of, yeah. Still, how is this happening almost every time for everyone with Samsung phones only!
Takes big balls to make a video like this. Props to you and the people that are voicing their concerns. Without people like you, who knows how the future will look like with all of these problems not resolved.
Big balls lol? No it doesn't stupido
Big balls to tell the truth?
@@hugostiglitz6823 Risking your career? I think that's a pretty big thing in a person's life.
@@kaioh6 how is he risking his career? If anything he’s just doing his job. Samsung can’t kill his career because he told the world his Samsungs blew up
@@kaioh6 he don't work for samsung. He works for youtube
I was confused between buying Pixel 6a vs S20 FE. Saw your video just in time.
Why throw them away? Just get them fixed
The fact that Arun can speak about phones for 10 minutes straight without making things boring is pretty amazing. His reviewing and commentary skills are just incredible.
Pieces , edited video bro 😁
I agree with that. His production is high end.
@Bzake prob didn't have anything to say but wanted to say something early, thus this weird comment about someone being able to talk/review tech on a tech/review channel.
Stop repeating the same comments all the time trying to get likes
You're acting like a bot
The best part of this video is knowing we won't have to wait over 50 days, only to get no further update on the matter. Looking forward to the follow up on this, as a heavy Samsung consumer.
Samsung wont respond because they don't want to bare any responsibility, they know they fucked up and don't care
@@Zamaric a multi-billion-dollar international corporate superpower doesn't care about anything that isn't a threat to them, their profit, or their reputation.
@@pugorilla8848 consistently bloating batteries that pose a health and safety risk seem like a threat to their reputation, and thus profits, that a multibillion dollar international corporate superpower should care about. if they don’t care, that’s their problem
@@miscl_anon samsung will start to die if they don't solve this problem
@@Theguywithspectacles prolly
This also happened to me and it's not just a phone, its also a tablet! My S4/S5 tablet with a purple casing have its screen almost fully detached with the body of the tablet and the results was the battery expanded but it is still working and safe. The tablet was 7 years old when i bought it and I really missed that one S4/S5 Tablet that I got since 2016 and now I am at a samsung S10 with a One UI Core version of 3.1 and Android version of Android 11, the S4/S5 Tablet I think it was version 4 and I didn't do software updates on the tablet but my current phone is now the Samsung Galaxy S10 Tab A
Just saw your video a few minutes ago. I'm watching it on my new Samsung A14.
My previous Samsung A11 did the same thing as your phones were doing. The battery expanded like a balloon separating the case by a 3/8 of an inch.
It is good that the EU is requiring replaceable batteries in the newer phones. This is a very hazardous situation!
In the past, a battery problem was quite simple to resolve. You bought a replacement battery, opened the back and exchanged the old battery with the new battery.
I am inclined as you are to believe this battery issue is a serious problem effecting millions of consumers.
Exploding batteries is a very serious issue. It can result in serious injuries and burns if on your person and is a fire hazard.
I wonder if this is why Samsung has been so aggressively marketing their buyback of old devices when purchasing a new one. Seriously, it is an interesting way to recall phones without recalling officially. And probably costs less than lawsuits.
Proper crooks avoid!!
They send me emails all the time. They never used to. Definitely explains it.
Agree
@@ibati1 minute ago?
I was wondering why Samsung would offer $800 trade in for a 3 year old phone that I bought for $850. This is actually a very good point. This is probably why.
I currently use an S10, but my previous phone was an S8. I checked it immediately and have the same issue with the S8 slightly starting to bloat. My older HTC smartphones don't have this issue, despite being older phones. Thanks for bringing this to people's attention, especially for such a dangerous issue.
my s10 plus is starting to open up, i recently got it repaired so I thought it could have been a repair issues but then I checked my s20 FE and it to was experiencing a little bit of expansion
same with me i have two old htc phones and i store them for longer periods inside a cabinet and i have no issue at all with the battery. something is wrong with samsung batteries. 4 years ago i have a china made samsung phone but didnt encounter any bloating issues esp with batteries.
im pretty sure it's not a battery issue tho, since I have been using both phones
everyone just buy an iphone!
Well my LG have bloated battery that I bought year 2020.
Now I'm worried that my A14 is an armed helium bomb
Im using s7 edge and i also have note 8,9 they have been used almost everyday and s7 edge have fallen multiple times and broken display screen but its still works fine n theres no expanding battery i think if u use them often it may make them last longer
Thank you for this video Arun. With the amount of mobile phones in circulation you are not ‘just a UA-camr,’ you are providing a public service. I hope nobody is injured and that you provide us with an update soon, especially if Samsung has to recall all of their phones.
Samsung has public opinion by the stranglehold. Other companies tend to quietly get on with things, but not Samsung. On every competitors announcements, especially Apple, Samsung bombard tech journalists. It’s pretty clear by the sheer amount of trolls on Apple posts/threads promoting Samsung products that Samsung pays for this, on no small scale. Samsung will make this issue go away, even if it takes threats.
Samsungs chemical factories killed several tens of employees and injuries many more. Samsungs response was to threaten their families into keeping quiet about it, so the issue didn’t get nearly enough attention. Samsung needs to be exposed, and not just for their dodgy manufacturing.
To be fair, I've had this happen on other brands as well. But only after years of daily use.
I had an old samsung phone (s7?) I left on my shelf for a few months, it already had a bad battery but it stopped working so I stored it in a box
I might check on it later, hopefully no fire breaks out before that
also I had a samsung galaxy table 4 that suddenly stopped working after 6 years of on and off usage, I don't know if it's battery related
I used to work in a Sprint store and we would perform in house repairs on devices. Seeing a swollen battery on Samsung devices was extremely common - particularly on the Galaxy S7. As a repair technician in Florida it was easy to assume this was due to the user leaving it in a hot place for too long, so I am floored to see just how widespread this issue is.
Extremely well done and eye opening video.
Galaxy S8 anyways had battery issue which Samsun openly admitted. It's only after phones that were much safer
Hi, do you know if this issue happened with Samsung tablets like Tab S7, S8 too?
As someone who uses the S7 regularly, I am kinda scared ngl but it hasn't expanded at all
Samsung budget phones are probably selling 10 times more than iphones so thats probably why it is common to see the Samsung phones having a swollen battery more commonly
Yes
This is a colossal issue for Samsung. I’m so happy you brought this up. We need this taken care of immediately!!!
It really isn't. It only happens on phones that aren't used frequently. So it's basically a non-issue for active normal consumers. And I guess Samsung won't care for the users who don't actively use their phones anyways lol
It literally happens to every lithium batteries when not charged though. It's common sense to always trickle charge batteries otherwise they expand
@@awildyoutuberappeared9325 only affects Samsung phones…
@@guid0597 samsung makes their own batteries which are way different than other phones. Every wonder why Samsung battery lasts longer than iphone? Also a few years ago iphone batteries were getting bloated too but this apple fanboy didn't make a video about it.
@@awildyoutuberappeared9325 Since 2 years the screen on time on iPhones is much better than on Samsung phones. Or do you mean the longevity of the battery?
That has always been the case with my Samsung phones. Almost thoughts, i was the problem. Thnks for this and i pray Samsung do fix themselves
Seeing the S10s having a swollen battery honestly turned me down. It’s like seeing the fathers/kings in their deathday.
THANK YOUUU. We've been having these problems with Samsung smartphones in the phone store I'm working as an intern in and I'm glad we weren't the problem. Thanks again for the fearless informative content
Is it only happening with Samsung phones?
@@Mrwhosetheboss broi think its because of charge depletion as if phone vagaries are kept below a certain percentage it will bulge up its common everywhere maybe Samsung phones vagaries naturally deplete in the baground thats y
@@Mrwhosetheboss yes,
@@Mrwhosetheboss yes it happens with my dads s8 and not with any phones me and my mom uses even though they were bought around the same time
@@Mrwhosetheboss Idk but they said that they worked in a Samsung only store! (Plz reply)
This is a legitimately terrifying phenomena. While Samsung is way too large and diverse to be taken down by this, I wouldn't be surprised if people boycott the mobile branch and they're forced to shut down due to these very obvious safety issues
Smartphones aren't the only field in which samsung is famous bro
Let’s boycott Samsung.
@@ibraheemhashmi352 didn’t he literally say that Samsung is larger then smartphones?
This is weird
My whole family uses Samsung and we have never noticed any battery issue ^^'
Is that really how you want to spend your high school or college years?
As someone who fixes old phones as a hobby, Arun is right. I recently bought a lot of 2 Galaxy S6's, and both of them were swollen. One of the s6's wasn't really bad, so i just replaced the battery and it worked, but the other s6 screen literally shattered before the new battery even came.
I cracked the screen of my galaxy A70 and after a long time of not fixing it, i recently did. I remember charging it beside me that night and the alarm waking me up, i remember how extremely hot the phone was it startled me enough to remove the charger. Now that i watch this video this will keep me up at night fr😭 especially since i have multiple old samsung phones and tablets in my closet. They really gotta fix this.
Seeing you, Marques and Zach working together reminds me how amazing UA-cam really can be. Keep up the awesome work.
yea, kinda like a marvel universe of some sort
Thats just what I expect out of the youtube community, especially when it comes to something like this that could cause someone to lose the best side of their face.
korean social marketing trolls are coming. 😱😱😱
Mom says one day you gonna die because of using that for me too much😮she is right
youtube isn't amazing it's the people bozo
This is not a joke and something I have been conscious of for years. Some people keep their phones then put them in drawers etc and forget about them when they are 'old'. With the potential for the phones to be exploding equals a ticking time bomb. Thumbs up for raising this issue, certainly needs to be more awareness about the risks. I suggest you get the ball rolling. 👍 Worthy of a campaign I'd say. 👌
yeah lucky for me. im doing some housekeeping and realized my s8+ was bloated!
@dany ay lol no it happens with every battery. Fool
@@leonidjoseph5483 😁😁
Yeah so true
I'm from Brazil, Samsung seems to have problems with batteries. Don't remember the Samsung Galaxy Note 7? Here in Brazil this device was very poorly regarded because of that.
glad to have found this, i will subscribe. my 6 with 2800 bat swelled, i thought it was the type of power, modified-120v- and 12v. but reading the coments i did leave it unused alot so perhaps there is something to this. i couldn't find the same bat but i bought a 3200-e which claims to fit. just got it yesterday and will install it and keep an eye on it as i'm afaid of actual fire which no one brought up. than you for reporting on this matter. rh
Thanks for this video as an avid Samsung user this raises serious red flags. The fact that there's been delayed feedback from Samsung speaks to an even more complicated and murky situation. They need to fix this and fix it asap. Unfortunately lawsuits are gonna be flying around and rightly so.
They could get bankrupt from this 😅
@@sendoh7x If apple gets a monopoly on the smatphone market, we are all f**ked.
@Josh Opray let's not I mean this is bad but they make beautiful devices tvs laptops phone etc
@@AK-rf5on maybe the lawsuits would be a lesson for them to either stop making phones, or actually improve them before they go broke?
@@AK-rf5on beautiful devices that can explode you in your face. 🤡
As a long term Samsung user I can only agree and have had the same issue regarding the batteries. This is however not the only concerning part of this story. I can really relate with the extremely poor customer service. Not only do they make false claims about their repair times, but they never seem to respond. I'm still waiting on my Galaxy Book 360 5G I ordered last year on black friday off their official website and don't get any response from their customer service after way too many tries to contact them. They just don't seem to care about the customers.
Not receiving sth you ordered is honestly even more concerning. This is just stealing your money
@@fjuvo There's a little bit more to that story. I got the Galaxy Book 360 5G shortly after ordering it. However, it had a defect and didn't work. Therefore, I sent it back immediately without any issues. However, the notebook wasn't available anymore so they couldn't sent me a replacement at that point and I had to wait which I was fine with. Just a few weeks later it was available again (still is) and they just don't seem to want to send it to me.
@@niko3359 at that point, just try get a refund (if your lucky enough) I hope you do get your money back tho
@@niko3359 Just file a lawsuit, this is serious. Potential of fraud and stuffs. Seriously you shoudln't let them get away. Go find a service center from Samsung and resolve first. And if still the same, time to secure the bag. Get a good lawyer.
I've had a ton of shitty experience with their customer service, I ended my relationship with Samsung a year ago, after almost 13 years of being a customer
Would it be possible that the charging cycle is preventing swelling? My phone storage box has a timer that cuts on for 3 hours every month, to keep the devices ready for when I need it- and I still have a s3 with the original battery that has bad life but hasn't swolen, also an s5, s6, and Note8 that are still fine too. Maybe samsung batteries don't like zero current draw
I have a Samsung phone from like 7 years or so? nothing happened yet .
Can confirm. I have most Samsung phones all the way back to the Galaxy S3. But only one of them, an S6 with a cracked back, has any swelling. That said, the S6 was pretty well damaged so it could be a result of that. 12+ years ago, I learned in college for electrical engineering that storing batteries like this at 0% charge for an extended period of time is a no-no specifically because of the swelling issue. If my phones are going to be put in storage, I first charge them to at least 80% because of this.
I'm also wondering if Samsung's batteries drain to 0% faster while off, accelerating the issue. I'd be curious to see how much percentage you have left on the other brand phones compared to Samsung phones that have been in storage for a similar amount of time. If Samsung's phones are bone dry, but a few iPhones will at least show that you have low battery, this could point to a battery drain issue.
Draining batteries completely to 0 can kill any battery. I had one of my Airpod Pros die when I was doing a battery life test because I ran it completely to 0% 3 times in a row. The same thing happened with my original Galaxy Buds. After that, I had to stop doing that specific test haha.
That said, I really don't think this is a concern for anyone who doesn't store their phones for years at a time without use because actively charging and discharging the battery and not letting it go completely to 0% will likely keep this from ever happening. That's why only tech UA-camrs are seeing this issue and you never hear about it with people who are actively using old phones.
Samsung should still address it because other manufacturers have found a way to avoid this, but I wouldn't be concerned about your phone blowing up in your pocket.
None of my 4 Samsung phones have this. But they also have rarely been stored at 0%
my S3 is fine
my A5 2016 is fine
my A8+ is fine
my S20 is fine
These are perfect words on behalf od samsung. I never use samsung but i love the brand. They need to address this like the way you did. Only caveat, you're not from samsung.
Exactly!
Should check the old phones I have laying around then
I only had this happen on my 7" inch Galaxy Tab A6 from 2016 while using it actively, like 14+ hours a day. So it happened to a device I charged and used all the time. It started gradually and slowly, but by the end it was swollen so bad and I still used it like that for 2+ years lol with the screen coming off and all, but it still worked fine, so I used it every day and charged it every day.
I always thought it was bc it was a cheap $120 tablet. I did throw it in the trash last year, cause I had it in the closet and heard that it could start a fire...
I worked for Samsung as a software dev. Yes, they are taking it seriously but not because they care for you but because they already had a lot of history with phones blowing up and are now extremely sensitive about it for PR reasons. Also once you sent them anything that might be embarrassing for them there is no way you are getting it back. I am surprised they did not attempt to get you under NDA.
And yes, one of two Samsung phones I ever owned also got hot and I had to throw it outside my house. It did not blow up but there was no question it ran down the curtain and joined the choir invisible. Also no other phones used by me or my close family did the same.
Wouldn't you have to agree to the NDA to make it effective, I can't imagine anyone willing to sign it without some guarantee of compensation. If Samsung even tried to sneak that clause in consumer contracts they would be facing a very large lawsuit globally.
Will they replace my phone free of charge if this happens to my s20 fe?
@@OfficialGundem Tell them you plan to become a youtuber and will make the story of your phone the topic of your first production...
@@OfficialGundem I love Samsung phones, but their customer service is the worst.
They won't give you shiz.
Best they would probably give is a measly voucher/coupon towards a new Samsung phone.
I mean, I recently heard of the Galaxy note 7 exploding.....
With that in mind, an NDA might not be wise since the issue is so widespread.....
My Samsung J7 Prime from Mar 2017 has a very very slight hint of popping its back cover. I just glued it a bit and it's okay. My Samsung Note 9 from Dec 2018 is still okay. I am from the Philippines.
Why not remove the batteries
I'm a repair technician and I can agree with this. For me, it has definitely been mostly Samsung devices that have had their battery swollen, but I have definitely had iPhone do it as well. We see more Samsung devices with swollen batteries than iPhone, and that's even with us only doing around 20% of our repairs on Samsung devices, and around 60% on iPhone. Just like you said, it's mostly on the older devices, mostly around the S6-S8 range.
samesung sheeps just have to mention iphones.. u do realize there are other phone like google nexus motorola huawei xiaomi etc
He was literally showing S10s and Folds with the same issue, what are you on about
Look at comments below saying Note 10+ has blown up along with Fold 2, and that comes from a Tech UA-camr as well.
@@amuqaj37 yes but they're talking about repairing phones??? They're most likely talking about the phone they frequently receive...
@@amuqaj37 Yes, most of us know that , ya narcissistic lil fella you. Best wishes now
I appreciate this, considering I'm currently searching to replace my Samsung Galaxy s7, bought when it was Samsung's Flagship in 2016--a daily, faithful WORKHORSE for 7 YEARS; I've never had any phone last that long!
However, for the last year this has also been overheating, the back expanding, and battery life goes down to 50% after 2 hours of talking, and loses all power after 3 1/2 hours browsing through photos.
Possibly exploding batteries is a real concern for me as a recharging Ni-Cad battery exploded & set my boyhood bedroom afire in 1981(yup, that really dates me); I don't wish anything of that sort again!
Could Samsung's Fast-Charge ability contribute to any of the battery problems? I've had to replace 3 Samsung OEM charge cords; each ended with the white cord turning green at the phone's mini-USB port.
Thank you again!
Thanks for this now Samsung will do something about it for sure. I have an s9plus ever since it was released and hopefully it doesn’t swell on me.
It's quite scary since older Samsung models (some still fully boxed) are still being sold and resold. This does bring light to a potentially serious issue, and hopefully the Samsung team publicly show their findings.
@@Winter-bs2iz Wtf how would the customer know that a boxed phone will be exploding
Potentially serious? This could very well be the biggest tech recall in history.
@@Winter-bs2iz wtf, how is it the customer fault? It's up to the manufacturer to make sure their products are safe?
@@Winter-bs2iz yeah, why can't costumers predict the future from information they don't have?
@@wissembellara6411 it's clearly wriitten in the box when they brought it, are thwy so illterate that they can't read shit? i hate it when illogic and braindead people mortgage against me
My parents use older Samsung phones (s8 and s10) as their main phone, and they have not experienced this issue. I previously checked much older phones that I was not using anymore for years, like my Nokia phone, and sure enough the battery was bloated. This should definitely be clarified by Samsung because we deserve to be informed as consumers. Thanks for bringing this up!
So current users should be fine...it's just the fact that they shouldn't leave their phones alone forong
periods of timr
If the battery stays dead for too long all batteries swell, you can avoid all these issues through charging the batteries once a while.
I'm with you, the 6yo and 4yo Samsung phones we used all those years and the freaking ancient s3(!) have remained just fine (save some strong burn-in from the s8 era), but if it doesn't "keep"... hoo boy, this would be a PR nightmare.
I think this only happened to those who stored their phone without using it for a long time.
Apparently you should keep using your phone regularly
I'm watching this on an Samsung Galaxy s8+ ....
Also my Galaxy s7 still lives....
I've had Galaxy S6, Galaxy S6 Edge, Two Galaxy S8 Plus, and Galaxy Tab 10 all expanded battery. Only Samsung device that didn't blow up is Galaxy S3. All of them lasted 5-7 years however. I've only had Samsung devices so I thought this was the way it is with all phones.
glad you reported this problem, it's really worrying. As a user of such devices, I would like to see how they will respond to your problem and if they will issue a public apology. They are run over by a collective of disgruntled users.
Its time to go Xiaomi
everyone just buy an iphone!
@@jognceesio5518 So you would be satisfied with one manufacturer in any category and let them monopolize the industry?
@@jognceesio5518 ew
samsung really having these issues a WEEK before google drops the pixel 7 and 7 pro is somewhat hilarious. it's free marketing to upgrade if you have a stored samsung.
Oh gosh I feel kinda nervous now...my phone is a samsung s10e 😢
I used it multiple hours per day, each day so I should hopefully be fine 😅
I've had the same issue of battery expansion on a Galaxy A5 when it was three years old and thought it was because I hadn't taken care of it enough.
When I saw this I continued using the phone for about a week before the battery had really blown out and I decided to change phones because something really bad could happen. I've changed phones twice since.
I work in the tablet/phone repair business and I can say that this is one of the most popular repairs that I have done. This also happens with iPads from 2019 and back. Customers usually come in with a shattered back or extreme internal screen damage from it rubbing against the digitizer.
Strange about iPads, My old iPad 2 still works fine only for imusic these days as virtually no apps run on it anymore
@@andy70d35 same my 10 years old ipad is still fine
This happened to an iPad I have. What's your experience been like with apple. Do you know if they have covered repairs?
Because u mentioned it happened to ipads as well (apple product), this comment won't get a lot of traction. U would have gotten more likes if u had solely bashed Samsung
I would say weird because I have quite some old Samsung phones with no battery issue.
I love the way the channel does phone reviews and all kinds of tech stuff but THIS, THIS is what sets you apart and gives you extra credit for what you do. Way to go my man
I totally agree
Nice video. Regretting my S23 Ultra. Been buying Samsung since the S4. Never had an issue but the thought of this potentially causing serious harm to myself, wife and home is unsettling.
It is why I convinced my mom to switch from Samsung
Thats becuse we use the phone on a daly basises, the keep it on a shlef fully charge, thats the problm!
It only happens to phones that aren't in use, don't worry, the chances of a phone exploding is like 1 in a million probably
I always wondered why samsung always offers trade ins of their old phones working or not.
Been a Samsung user for just two years now, and luckily never had this issue. But this is something that has to be analysed and fixed as soon as possible.
I think the video talks only about phones that have been kept aside for really long periods of time. Not phones that are actively charged and used. I have a 5 year old samsung that my mom daily drives and it seems fine.
Edit: My reply was specifically to address OP's issue and that his phone is gonna be fine if it's used frequently. It's not a problem to daily drive a samsung. The batteries swelling up is still a major issue that needs to be addressed.
I agree. I have seen swelling and non swelling, depending on usage.
@@adarshchoudhary1900 but that is still an issue, even if the phone is not being used. Imagine it blows up in your wardrobe at night
@@HtheKing Clearly you missed the point, it does not blow in that condition even if you try to cut it, there is little to no energy, however it "could be" blow if you try to charge after that fattnes.
@@ysnyldrm73 well prevention is better than cure
I was keeping a Galaxy S8 as a backup, and decided to take a look at it because of this video. It's bulging batter has broken the glass (it had a small chip on top which I suspect couldn't take the extra pressure from the swelling), and has popped open at the seem on the side. This is legitimately pretty scary. Really hoping Samsung decides to make a statement and do something about this before properties are damaged, people get hurt, or worse.
Ghjj
plz report the reply above me
Dudee I have a Samsung galaxy grand prime, not in use and also crasked screen,, and a Samsung s7, not in use. I have a Samsung s9 that my mother passed down to me, and it's now my everyday phone. But I charged my grand prime and nothing happened, I also remember charging my s7, nothing happened, the s7 also has a missing button. Maybe I'm just lucky? But I swear that my grand prime should be blown up right now. Lol
I'm in the exact same position, you just made me check mine. I'm using a newer Samsung and haven't noticed any issues. However, I keep a few phones that I no longer use. In particular I keep an S8 as a backup incase anything happens with my current Samsung. I just pulled it out and it's been lying in a drawer for about 6 months, since I last updated it and the back is all cracked. It had a tiny crack on the back which was no big deal, but now the crack has spread across the phone. I can't see the swelling seen in Aruns phones although, I'm completely unsure now. Interestingly the initial crack started at the split line where the phone connects together. WTH!
Omg!! Same thing happened to me. The glass back was all cracked
I have had this happen with an iPhone too. I just noticed it last year on an old iPhone 6s. It was pretty old though, so that probably played a part into why the battery expanding
IPhone seems not have this issue often compare to Samsung I still have an IPhone XS Max and never had an battery issue heck I change my mines last year just because it was getting old but no bloating.
I recently got an S20 FE, and this has made me kind of worried now.
As a Samsung user, I am extremely concerned about this finding. Thanks for exposing this situation.
It isn't really a problem if you actively charge your phone.
@@Akhil-gd7lp I mean yea. But it makes the brand look bad.
I have S20FE :/
For my phone, note 9 i charge it regularly even though it happened.. i didn't realise as it has solid mobile cover.. when open it, realised it yesterday..
@@arjun4583 dont use it, it can literally explode
Wow! Samsung isn't going to be happy about this one. "Dear Arun, we take these things *very* serious. Please remove this video and let us investigate further." 😜
Samsung mafia on the way xD
Why were you obligated to send those phones to them anyway? Had they been supplied to you for review with some agreement that they had to be returned upon demand?