Trending: VPAT Demand Skyrockets as Clients Insist Upon ACRs, Accessibility Documentation

Accessible.org saw a surge in demand for VPAT services in November. One catalyst for the increase in requests is because their clients and customers are now insisting upon Accessibility Conformance Reports (ACRs) issued by independent third-parties. And one important detail is clients are looking for fast turnarounds on services. So far, we've been able to provide 1-2 week timelines for all projects.
Learn more about Accessible.org VPAT services:
accessible.org...
Learn how the VPAT to ACR process works:
accessible.org...
Read our VPAT demand blog post:
accessible.org...
#VPAT #ACR #DigitalAccessibility

[@svetlanakudrua4555]

Hi Kris! Thank you very much for your video, as always it is very valuable and interesting. I have a question - How the business (I mean the owner of a digital product) can prove that a product conform to WCAG or compliant to law (like ADA)? Here I mean if the ACR has some accessibility issues or even does not have

[@adabook]

Hi Svetlana,
Thank you so much and you're very welcome. The owner of a digital product can demonstrate conformance to WCAG through an Accessibility Conformance Report (ACR). If the ACR shows the product has issues per a WCAG standard, then the product would not technically be compliant if the law expressly requires full conformance (with no exceptions). However, mere nonconformance with WCAG doesn't automatically mean that a digital asset is inaccessible and/or noncompliant.
If the ACR shows 0 issues / full conformance, this would be evidence of WCAG conformance. However, the document can be questioned in multiple ways. For example, who was the issuer of the ACR? Relatedly, are the reported issues correct, are there missing issues? Also, how fresh is the ACR / when was the ACR issued? Additionally, does the ACR match the current version of the product?
This is all to say that an ACR itself is not necessarily conclusive as interested parties such as procurement agents may want to learn more about its origins and accuracy. Think of ACRs this way: when issued independently and the issuer audits the digital asset in a sound manner, ACRs are compelling documentation that can provide evidence of accessibility and thereby, potential compliance with the law. But, in many situations, merely possessing an ACR may not be enough to demonstrate WCAG conformance and/or material compliance.
For more on VPATs / ACRs, you may be interested in this guide: accessible.org/vpat-acr/
Let me know if I can assist further.

[@mervin-x5n]

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