Scam Alert! How Hackers Use Real Ledger Support Emails to Trick Users & How to Stay Safe

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  • Опубліковано 31 жов 2024

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  • @CryptoDad
    @CryptoDad  11 днів тому +4

    🚨 WARNING: New Ledger Scam Exposed! 🚨
    Scammers are now using real Ledger support emails to trick users into giving away their 24-word recovery phrase. It all starts with a fake support ticket opened in YOUR name, followed by a deceptive phone call. 😱

    • @Kepsen73
      @Kepsen73 11 днів тому +2

      Ok, thank you sir for your fast respons, i really appreciate you.And your videos are so good and helpfull.God bless you and your family.

  • @tonyesposito2627
    @tonyesposito2627 11 днів тому +19

    I got a call this Thursday from a "policewoman" at 8.45pm called Holly from UK police station, saying they had arrested a man using my ID quoting my full name and address/email, saying they forensically scanned his laptop and they found a pdf with a ledger 24 word recovery phrase, this set my alarm bells off so i told her me or family members never owned a ledger device, she gave me her police number and ref code and ended call, i then rang MET police who had no such officer or police number or ref code existed, they have now opened an investigation.
    So be very careful.

  • @Brzypoint
    @Brzypoint 11 днів тому +13

    Rex another thing you should talk about: When you are writing or using your seed phrase, make sure you are not around ANY devices such as cell phones, laptops, security cameras etc… In this day and age you can’t be too sure on who is watching through the devices built in cameras! All it takes is a screen shot and your cryptos are gone! People need to treat this stuff VERY seriously!

  • @robtihanyi1155
    @robtihanyi1155 11 днів тому +3

    Thanks for shining a light on this Rex...

  • @DustedinShadow
    @DustedinShadow 11 днів тому +4

    Thanks for the alert.

  • @frankrodriguez2061
    @frankrodriguez2061 11 днів тому +1

    Thank you Rex for the heads up🙃

  • @bengsheng
    @bengsheng 11 днів тому +11

    Thats happening from customers information being leaked from Ledger years ago....they should be sued for that

    • @tonyesposito2627
      @tonyesposito2627 11 днів тому

      yep all down to hacked database, up till now all i got were email scams + odd call from "LEDGER SECURITY" which i just hung up on, i got rid of my ledger after the hack.

    • @CryptoDad
      @CryptoDad  11 днів тому +8

      OK let's sue the world for our problems
      Facebook (2019)
      Records Exposed: Over 530 million
      Details: Personal data including phone numbers, email addresses, and other user information from millions of accounts was exposed due to a vulnerability in Facebook's platform.
      Marriott International (2018)
      Records Exposed: Approximately 500 million
      Details: Hackers accessed sensitive information such as names, addresses, phone numbers, passport numbers, and travel details of guests from the Starwood reservation system.
      Aadhaar (2018)
      Records Exposed: Over 1.1 billion
      Details: India's national ID database, Aadhaar, was breached, exposing personal data including biometric information, names, addresses, and phone numbers of over a billion citizens.
      First American Financial Corporation (2019)
      Records Exposed: 885 million
      Details: The breach exposed millions of mortgage documents dating back to 2003, including social security numbers, bank account details, and financial records.
      Microsoft (2019)
      Records Exposed: 250 million
      Details: An internal customer support database containing logs of conversations between Microsoft support agents and customers was exposed online.
      T-Mobile (2021)
      Records Exposed: Over 40 million
      Details: Personal data including social security numbers, names, driver’s license information, and phone numbers of both current and prospective customers were exposed.
      Capital One (2019)
      Records Exposed: 106 million
      Details: Sensitive information including names, addresses, credit scores, and social security numbers of credit card applicants and customers was accessed by a hacker.
      Exactis (2018)
      Records Exposed: 340 million
      Details: A massive data breach exposed detailed personal information of hundreds of millions of individuals and businesses, including phone numbers, addresses, and demographic data.
      LinkedIn (2021)
      Records Exposed: 700 million
      Details: Data scraped from LinkedIn profiles, including names, email addresses, phone numbers, and professional details, was put up for sale on a hacker forum.
      Yahoo (2017)
      Records Exposed: 3 billion
      Details: While the breach actually occurred in 2013, it was disclosed in 2017 that every single Yahoo account had been compromised, affecting names, email addresses, dates of birth, and hashed passwords.
      These breaches highlight the importance of robust cybersecurity measures to protect sensitive customer data.
      Biggest ever
      Target Data Breach
      The Target data breach is one of the most notorious retail data breaches in history. It occurred during the holiday shopping season of 2013, compromising the personal and financial information of millions of customers. Here are the key details:
      Date: November-December 2013
      Impact: Approximately 40 million credit and debit card accounts and 70 million customer records containing personal information such as names, addresses, phone numbers, and email addresses were compromised.
      Cause: The breach was facilitated by malware installed on point-of-sale (POS) systems. Hackers gained access to Target's network by exploiting credentials stolen from a third-party HVAC contractor.
      Consequences: Target faced significant financial costs, including settlements and fines, and a loss of customer trust. The breach led to increased scrutiny of cybersecurity practices in the retail sector.
      While these breaches occurred outside the past five years, they remain critical examples of the importance of robust cybersecurity measures and the potential impact of data breaches on businesses and consumers.
      Equifax Data Breach
      Date: July 29, 2017 (publicly disclosed on September 7, 2017)
      Impact: The breach affected approximately 147 million people, making it one of the largest and most severe data breaches in history.
      Information Exposed: Personal information including names, Social Security numbers, birth dates, addresses, and in some cases, driver's license numbers. Additionally, credit card numbers for about 209,000 consumers and dispute documents with personal identifying information for about 182,000 people were also compromised.
      Cause: The breach was due to a vulnerability in the Apache Struts web application framework that Equifax had not patched in a timely manner. The vulnerability was known and a patch was available, but it had not been applied.
      Consequences:
      Financial: Equifax faced numerous lawsuits, fines, and settlements. In July 2019, Equifax agreed to a settlement with the Federal Trade Commission (FTC) that included up to $700 million in monetary relief and penalties.
      Reputational: The breach severely damaged Equifax's reputation and led to increased scrutiny of credit reporting agencies and their data security practices.
      Operational: Equifax had to invest significantly in improving its cybersecurity infrastructure and protocols to prevent future breaches.
      The Equifax data breach highlighted critical issues regarding the protection of personal information by companies that handle large amounts of sensitive data and led to increased calls for stricter data security regulations and consumer protection measures.

    • @patricksears163
      @patricksears163 11 днів тому +4

      ​@CryptoDad yes, and they should ALL be sued. With great power comes great responsibility. And quite frankly, these companies collect WAY MORE info than necessary, simply because they like to profit from it.

    • @CryptoDad
      @CryptoDad  11 днів тому +5

      @@patricksears163 well I can’t disagree with you there. My point was that this is a common issue across all companies. Data breaches are a fact of life. Crypto self custody is about self sovereignty and self responsibility. I give some great tips on how to avoid getting scammed in this video rather than just pointing fingers and blaming others.

    • @ablemathew3929
      @ablemathew3929 11 днів тому

      ​@@CryptoDadyour right and those companies exposed 2:29 us due to bad security practice and or infrastructure and thats on them .I never aske Equifax to e en be a companie but yet they has data and let it out there same is true for the Social security administration brench from a 3rd party they did that without our even knowing

  • @WilliamMayCentury21
    @WilliamMayCentury21 10 днів тому +1

    Thank you for the valuable information

  • @davidmcfadden1763
    @davidmcfadden1763 11 днів тому

    Thanks for the heads up!

  • @DavidHarperMusic
    @DavidHarperMusic 7 днів тому +1

    Thank you!

  • @MrLuba6a
    @MrLuba6a 11 днів тому +1

    what shall we do without you, Dad? thanks for your help and blessings 🙏 ❤

    • @CryptoDad
      @CryptoDad  11 днів тому +2

      You are very welcome

    • @MrLuba6a
      @MrLuba6a 11 днів тому

      @@CryptoDad 👍 🤝

  • @selfawareness369
    @selfawareness369 11 днів тому +1

    Good to know. Thanks!

  • @whenmullet2674
    @whenmullet2674 11 днів тому +4

    I never click a link in an email. I have the correct website bookmarked and always go directly to the site to see if there is a need there. Same thing with a package delivery scam, bank account, credit card, social security email, anything and everything.

    • @CryptoDad
      @CryptoDad  11 днів тому

      @@whenmullet2674 A wise policy!

  • @Average--Joe
    @Average--Joe 11 днів тому +1

    My dad almost fell for one of these kinds of scams. They were claiming to be from paypal. They got my dad so stressed out that he didn't even think to just check his actual paypal account to see if what they were saying was even true. Thankfully I stopped by in the middle of the call and hung up on them for my dad. I don't know what they told him, but they had him completely convinced.

  • @DWW-o5o
    @DWW-o5o 11 днів тому +1

    I’ve been scammed like this before. Small amount (which I’m grateful for)!

  • @davidchaveriat4130
    @davidchaveriat4130 11 днів тому

    🎯YOU'RE THE BEST! 👍🏼

  • @andreasp.tavelis
    @andreasp.tavelis 11 днів тому +2

    Its very difficult to contact any company support , so its nearly impossible that anyone from them will call you🤣

  • @DurinRhohan
    @DurinRhohan 11 днів тому +2

    just never respond to all contact from anyone

  • @chucky8787
    @chucky8787 11 днів тому +1

    that's it I am throwing my phone away

  • @sarinulek6816
    @sarinulek6816 7 годин тому

    Who connects their email to their ledger? So how would ledger know your a ledger user and to send you an email??

  • @jackhogan8719
    @jackhogan8719 11 днів тому

    I thought You had to register your ledger or something to that effect, making it a bad choice for a hard wallet

  • @buentaste
    @buentaste 11 днів тому +1

    THANKS a lot crypto Dad for this valuable information god bless you eternally 🙏

  • @pouyavedadi4122
    @pouyavedadi4122 11 днів тому

    Terrible smh

  • @Kepsen73
    @Kepsen73 11 днів тому

    If you gonna buy a Tangem, and go for the seedphrase option.Would you buy the 3 card set or 2 card set? I understand the function for the 3 card set if you do not want to have the seedphrase option, but otherwise i can't see the reason.What do you think?

    • @CryptoDad
      @CryptoDad  11 днів тому +2

      Well, if you’re using the seed phrase option, you can create as many copies of that as you want. So logically you really don’t need both backup cards, but the price difference isn’t really that much and the back up cards are pretty convenient so personally I would stick with the three card set.

  • @dennisoort7511
    @dennisoort7511 11 днів тому +1

    Hello CryptoDad, do you have a Reddit account with the name u/thecryptodad ? Your last post was 4 years ago and you don’t mention your Reddit account in your UA-cam profile. But your picture is used in the Reddit account?! Just asking, to be sure it’s your Reddit account!

    • @CryptoDad
      @CryptoDad  11 днів тому

      Here is my official Reddit profile: www.reddit.com/user/thecryptodad/
      My last Ledger Post was 5 months ago

  • @VooijsPeter
    @VooijsPeter 11 днів тому

    Boycotted ledger 2 years ago

  • @whatsthedealoneill1
    @whatsthedealoneill1 11 днів тому

    How would any know they use a Ledger. Ledger had a hack of emails a long time ago. But besides that how would they know your telephone number?

    • @CryptoDad
      @CryptoDad  11 днів тому

      It’s possible that they got some of that information from the Ledger customer database hack. But that was four years ago. A lot of people have bought ledgers since then. I’m pretty sure most of these scams are just randomly dialed phone numbers. They’re just hoping to catch someone that owns Ledger. However, the fact that they’re submitting tickets before they call would seem to suggest they do know this email is associated with the Ledger device. But by the same token, I get a lot of texts and emails telling me for example, that my Bank of America account needs attention and I don’t have a Bank of America account. Also I get texts telling me my MetaMask wallet has been locked, but I never gave my phone number to MetaMask. So I think there is an element of randomness to the scams. They’re spreading a wide net trying to catch one person off guard. After at all, it only takes one good scam to pay off some people have hundreds of thousands of dollars stored in their ledger device.

  • @mehdi-z2d
    @mehdi-z2d 11 днів тому +1

    🙏

  • @coffeebean2354
    @coffeebean2354 11 днів тому

    Hello, does entering a seed phrase to a hacker means you should change your 24 word phrase?

    • @coffeebean2354
      @coffeebean2354 11 днів тому

      @TheCrypto0Dad what I mean I entered it they didn’t see it. So do you think my 24 word phrase is compromised? not quite clear how to change my 24 word phrase on the ledger

    • @CryptoDad
      @CryptoDad  11 днів тому +1

      Not sure exactly where you entered it. And not sure exactly what you mean by “they didn’t see it” But in general, if your seed phrase has been exposed, you should move all of the crypto out of that particular wallet, get a new device or reset your existing device, and create a brand new configuration with a new seed phrase.

    • @coffeebean2354
      @coffeebean2354 11 днів тому

      @@CryptoDad hi it happened back in March they asked me to input and my crypto was gone. I only have 10 xrp remaining don’t know how to get the xrp out of there to reset my ledger?

    • @coffeebean2354
      @coffeebean2354 10 днів тому

      @@CryptoDad Hello Mr. Rex again, thanks for all your videos you provide us. Went through quite a bit of videos looking for a way to reset my ledger nano X without losing the 10 XRP’s that I have remaining on there. Not sure quite how to do that?

    • @ben-str
      @ben-str 7 днів тому

      @@coffeebean2354 type this in google:
      "can you reset ledger nano x and get new seed phrase"
      you'll get the 'how to'

  • @floridahummer
    @floridahummer 11 днів тому

    had the email yesterday, it looks genuine but if anyone offers me anything for free I delete it.

  • @ladyfox7762
    @ladyfox7762 11 днів тому

    I got one..DELETED

  • @ladyfox7762
    @ladyfox7762 11 днів тому +1

    sounds like inside job

  • @BillGilmer-j8z
    @BillGilmer-j8z 8 днів тому

    Do you have any Trump Coins? Sir

  • @dirgesinthedark5637
    @dirgesinthedark5637 11 днів тому +1

    Title to long can't read it. Everyone's titles are to long. Less wordy ya'll. THX for this. Scammer probably AI 😅

    • @CryptoDad
      @CryptoDad  11 днів тому

      I will take that into consideration. I usually just try to fit everything in with in the 100 character title limit. I will experiment with shorter titles