Key Performance Indicators

This video is about KPIs: Key Performance Indicators. A KPI is supposed to accurately measure the performance areas that are most critical to the success of your organization. Feel free to use all #POM4all videos as you please in your studies and lectures:)
This is one of the videos of the POM4all initiative by Prof. T. Netland at the ETH Zurich.
#KPI #KeyPerformanceIndicators #PerformanceIndicator #SMARTPerformance #LeadIndicator #LagIndicator #OperationalExcellence #OperationsManagement #Course #POM #POM4all #ETHZurich

[@Turjo2004]

Do you mean? Lag Metrics - How far we are from Targets and Lead indicators - How to get close to Targets.