How to Setup Push Alerts on Application XMEye
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- Опубліковано 2 жов 2024
- This video demonstrates how to set-up the push alert on the XmEye ( or Explorer CCTV )Application.
Some tips for the setup,
1, register a cloud account and select" cloud login". If your select " local login" it will have no " push alert".
2, go to the mobile setting and allow the notification access to the Application.
We can also be contacted by email at maxtopuk@gmail.com
For more information please visit our website at www.isansco.com/
IS THERE A PHONE NUMBER TO CALL XMEye si I can get this fix I have tried everything and still not working for me
Me neither
Hi there. I have set up mine. But when recieving mobile notifications and press start on the notification is comes up the following message "not find picture". Also when i get into the setting at "image config" i get error code 11406.
Please note the system only support the app push alert with text message. It does not support the alert with the screenshot .
Please login the system and playback the footage to watch what's happened.
Tried everything and still push alerts on android doesn't work
can you contact us at maxtop@gmail.com and send us the setting details on the app and DVR system, so we can help to confirm if you set the settinngs correctly?
I have lost password for admin how can I retrieve please or renew
Step 1: Click the Forgot Password.
Step 2: If you remember the answer to the Safety Question, enter it and click OK.
Otherwise, if you do not remember the answers, click the Forget Answer.
Step 3: On the next screen, scan the CAPTCHA code (the left one) using your mobile
app (XMEye Pro), and enter the code into the CAPTCHA box. You will then be asked
to set up a new password. Do remember to mark down the new password once it
is reset.
Lat me ask you one when I want to on light motion person ho can I on that
hi please contact customer service:support@isansco.com
How to you contact them we cant get the nothing sent to our phone and we have tried everything you have done and showed.
you can contact us at : maxtopuk@gmail.com
I sent you a email.
Nice video, I just connected mines to my mobile, do you perhaps know if the exmeye allows one to select a timer during certain hours and on a certain camera on the push alarm?
we can set up the motion detect for certain timer and camera on the DVR motion detect.
Hello my playback speed on the app isn't working. It does slow motion ok but when on 1x speed or 2x 4x 8x it just does slow motion?
the playback speed can only adjust the video speed.
If you want to playback the video with motion, you need to go to the system record setting, enable the alarm/motion record mode and go to the alarm setting enable the motion detection.
I have the model fenton 351.186 and i have the xmeye app. But i dont have the option to have the push messages on my phone. I saw, that i need a Update to have this option. Where I can download this update to have the mobile reporter option?
you can contact the supplier for the upgrade software.
I've had my Sansco system for 2 and a half years. Push notifications has never worked. I followed your guide and push notifications still don't work.
can you confirm you enabled the settings on the DVR system and app?
Please contact us at maxtopuk@gmailcom and send us the image for the system and app settings, so we can further confirm the issue.
My husband just recently bought a system to use this app and we cannot cloud login the other thing we can do is local login and we aren’t receiving notifications when someone is in our yard, we recently bought them since we are having people breaking into peoples houses. I’m just wondering if we are doing something wrong
the local log in does n't haave the alarm setting on nthe app.
Please register a xmeye account and select cloud login, then you can set up the push alert.
I’ve done all you’ve showed just states wrong username and password when I know it is the correct information is there anything else I have to set up for this to be expected??
check your email settings and allow less secure app
Hi just got the xmeye app linked up to system sorted out the motion detector etc, it pings like mad at night presuming bugs ets flying can this be amended to avoid these
you can set higher motion sensitivity, and customize the motion regions to avoid false alarms.
Hello, how do I contact XMEye to upgrade my firmware? Thank you
do you mean upgarde the system firmware version? Normaly, we don't recommend to upgrade the system, unless there is a bug with the existing system version.
How can i get upgrade file? My DVR does not showing mobile mobile option
you can contact the supplier for the upgrade file.
I have the xmeye, i need the upgrade firmware for motion detection and alarm. Need help
contact the seller for the DVR firmware update file.
Hello Sir, please there is a question I would want to ask you. After the alarm push notification setup, I do get the notifications but I am unable to view the video from the message notifications directly. How do I access videos direct from the mobile alarm push notifications messages?
some DVR systems can only send alarm notifications with text message, you will need to go to the playback and accessthe video.
@@SanscoDirect Thank you Sir! Really do appreciate the response.
thanks so much, it help me a lot
Is the Xmeye app still working, I am having problems with mine
what's your problem?
Do u know how to do this for the floureon dvr
How do get the upgrade plz
Hello, thanks for your videos.
The electric power suddenly turned off in all of our home included the Xmeye DVR. However, once the electric power turned on not all of cams appeared, also the storage device not detected. What is the probable cause?
Best wishes,
you can open the DVR case cover and replug the cable to the hard drive.
If the hard drive still not detected, we guess it may be faulty.
@@SanscoDirect thank you.
Hi mate. Ive tuned all the settings and detection areas down to a minimum but i’m getting hundreds of notifications. Anything i’m missing here to stop this happening?
you can go to the main menu?alarm>motion detect and set the regions.
SanscoDirect i’ve set the regions but no joy. Does lowest = lowest sensitivity or highest? Thats the only thing i’ve not tweaked yet.
@@brianbadonde9039 can you advise the DVR brand and model, we will see if there is anything we can help?
perfect 👌👌👌
how can i get the upgrade file ?
you can contact the seller for upgarde files.
Hi @SanscoDirect, I would like to get the firmware upgrade to be able to activate push notifications. How can I get it ? Thanks
can you please advise the DVR brand, model, and the current software version?
@@SanscoDirect I sent you an email
I need an Update.. i need the BIN file for push Messages on the phone! How i can get it?
I don't have alarm saver
you need to register a user account for the app. Log in the app with the user account, you will see the app alarm setting.
Pls send one video
how to register
One video
I m not getting any push notifications only thing m getting is email please help
it can only send you the email notification with the text message.
You can also set up the xmeye app push alert
www.youtube.com/watch?v=OJCYrH
I forgot to say also we dont have the alarm server setting.
you can contact us at maxtopuk@gmail.com
Thanks so much for uploading this, been frigging about for hours now I discover the info about the upgrade. Do you have a contact address you could share please?
if you are using the SANSCO CCTV DVR system, you can contact us at maxtopuk@gmail.com, advise your DVR model and the current DVR FW version, we will s\help with the upgrade issue.
We have had these for years and just recently opened the box and installed them after a theft. Please advise for upgrade. We cannot detect movement of camera with xmeye app. Thanks
We have not received any push notifications, able to view live feed on the mobile device but no alerts someone is on our property. Any help is appreciated
@@staceystephens1860 I agve up on them and bought Arlo, this company is lame with their support.
Do the alert messages delete on their own after a while or how can I delete them manually?
Do you mean the alert on the mobile app? You don't need to delete the alert manually.
@@SanscoDirect Yes, for the mobile. How do you clear history?
@@DrFlareside it will overwrite the alarm message. you don't need to delete it.
If you need to clear it, you can delete the device from the app, then re-add the DVR device.
Can get any notice by app not working for me
this video may help you setup the app push alert
www.youtube.com/watch?v=OJCYrH
Thank you Sir.
Is there any way to have all my cameras recording through app at my phone. I don’t have a hdd on my dvr and i don’t want one. Thank you.
You can manually enable the record on the app. When you exit the app, it will stop recording.
It is recommended to install an internal hard drive for recording. You can buy an internal SATA 3.5 inch CCTV hard drive and fit it on your own.
How to install a hard drive:
ua-cam.com/video/Nwu38A0K64c/v-deo.html
SanscoDirect thank your for your reply.
Anyway , having a hdd is not any good idea. It can be stolen or destroyed. I want any real time cloud recording or mobile recording. Can’t find any solution though.
Or at least clips to be recorded when motion detector is activated.
@@SanscoDirect HI how can i get this upgrade and do i have to pay ?
@@shanebyrne9155 Normally it is not recommended to update the firmware in a regular basis unless there is a fatal issue/bug with the current version.
@@Kuki_ogl the only good solution is simplysafe
Hi, Great video..👌
I have some questions
I want to connect to the Hdd to view playbackvids via the app, and can you eleborate on how to set regions and lowering the sensetivity please..
Bytheway The app is functioning..🤗
Looking forward to your respons ...🤝
You can go to the main meny>alarm>motion detect and select the region areas and lower the sensitivity.
@@SanscoDirect Thank you for your answer on region setting.. regarding the question on looking at recordings on the HD via the app..Is it possible to make a video concerning this topic..
I saw a button in the app HD/Sd if i press it..A message appears "Hd...not in this mode" HELP..please..
@@jozeftobben980 If you can't select the HD mode on the app, we guess your cameras are not HD.
can you confirm your cameras are HD?
@@SanscoDirect Hi, I don't know..the question was about I want to look at the recordings which are on the harddrive back home via the app..sorry for the mix up..🤗
@@jozeftobben980 can you let me know your system brand and model?