RAM Memory Troubleshooting & Diagnosis Part 1 Linus Tech Tips
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- Опубліковано 9 гру 2012
- Memory errors can be one of the most frustrating & time consuming things to fix about a computer. Here's the general process.
You can see part 2 of the video here: • RAM Memory Troubleshoo...
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Did this. All 4 sticks passed, but they fail together. That means at least one of them is borderline. It's slightly more stressful to run in multi-channel versus single stick configurations. I did mention this in the video.
Means the problem isn't the memory. Memory bus (MB) and Memory controller (CPU) need to be checked next.
@@BeachBearIt except the memory is failing in multiple machines with different MB and CPU.
Hi, could you do test or review of Memtest86 vs Karhu-Software Ramtest vs HCI Design MemTest Pro / Deluxe?
wow the quality of your videos and the professionalism has grown so much keep up the good work i miss these days when it wasn't such a loud spontanious ad for a sponsor
Good point. I'm just old school and have never gotten around to making linpack or IBT part of my routine. I should try them now.
How's the audio quality on this one? Tried resetting my wireless mic to factory defaults.
it's great linus thank you
Studio audio my man
It took me about 4 days getting my GeIL memory to where I wanted them but, ultimately, it was highly rewarding.
Thanks, Linus!
Yay!!! Another First Person Video from linus! I love these kinds of videos. Its like having a 1 on 1 talk.
A linus tech tips episode with some actual tips about tech. Never thought I'd see the day.
Haven't tried T2. They used to be stable at T1, so I'm trying to find the degraded stick. It's still running since I filmed this last night, and I've been getting errors consistently around the 8 hour mark, so I think I've found the bad one. Last step is to go get the stick in my wife's machine, and run all 4 of them together to make sure everything is A-OK.
2022, and this is still cannon. Thanks Linus! Love all your stuff. Trying to diagnose my AW X17 R1 with 64gb XMP... Damn thing blue screens all the time. Especially with XMP enabled
Same situation here, and it's driving me insane!
@@billcipher5440 So, don't turn the CPU Undervolt lower than -30mv. I haven't had a serious crash in a few weeks since I set the Undervolt at -30mv. -50mv is too low and it hard crashes at that level. Also, the GPU Overclock is sensitive as hell. I can't get mine to stay stable over 60mhz core and 60mhz memory. Seems like low numbers, but I think the GA104 silicon is just binned poorly on the laptop units, practically maxed out at factory settings.
@@ChryslerLeBaro Ive been having blue screens on mobo ASrock B760M, with ddr5 5600 trident z5, everything passes on memtest what is my best bet to do? ive tried using pc with two sticks of 16 gigs and it works fine without any issues. I added a third one it crashed once. I took the two good ones out and installed just the one that caused crashed,
it didn't crash at all. What should i do any suggestions.
The audio quality is fantastic Linus. Thanks for the video, and I'm sorry about the "Linus edition" RAM.
Memtest86+ often requires MULTIPLE passes to find the error. I use it sometimes, and use Prime95 other times. In my experience there is a chance that either of them won't work to find an error. I haven't tried memtesting this rig yet, but once it passes prime I will hit it with memtest before putting the RAM back in my wife's machine.
The audio sounds amazing...like much much better than previous videos.
Memory can fail in time. This memory all worked before.
Oh
Actually as long as you populate the first three channels, it is ;) An X79 board can run single, dual, triple, or quad channel.
Sound is good Linus! Thanks for sharing your memory woes. Stuff like this does help us plebs out.
I need help, its nothing as severe as this but when installed an extra stick of 8 gb ddr4 2133 on my machine it would load up the asus logo and then show a black screen. I took out the new stick and it appears to boot up again. I have come to the conclusion that the new stick isnt compatible with the original one. But why are they incompatible if they are both 8gb ddr4 2133??!
Really like these informative videos. best vids to watch from you linus.
Thanks for the comment, much appreciated!
Actually that won't happen. Page file is enabled, and it will swap out to the disk. As for using more updated programs, probably not a bad idea. Like I said in another reply, I'm a little bit old school that way.
I always love these personal videos :3
Well i just bought one ddr4 vagrance 16gb of ram from corsair and now my pc opens but it turns to black screen while still turned on
After a very ling time ,i found something worth watching.
Crystal clear, Linus.
Thanks for thr tip Linus. I usually find a dead RAM stick due to the system not booting. But as I see in this video, it's a little more complex than that. And I've also had a system turn on while I was working on it, only my finger stuck in the fan though ;P
I have avoided memory that has caused me issues in the past. Agree with your statement memory errors are a nightmare to diagnose. This is why I only run Corsair. No issues with current motherboard for over 6 months.
Linus you should do a Troubleshooting & Diagnosis series of videos, I'm sure everyone will watch.
I've been testing my system using prime95 blend test/custom for a while too. From my personally experience, I've found that memtest often finds nothing even though there's obviously something wrong with the machine while prime95 tells me that there's an error. It does indeed take a long time for errors to be found though.. had one around the 28 hours mark...
Hi guys, I just want to ask if there will be any pop ups when prime95 finds any errors or you need to manually check each windows working on the prime95 ?
Urg... It doesn't run buggy before being activated. It just pops up a message once in a while.
Yup, getting my system running fans and all the phase leds on mobo light up for about 6 seconds and then shuts down. It repeats the process a few seconds after it shuts itself down. I hope it's the RAM.. No extra working sticks available to be sure its the RAM :(
I have an ASUS Sabertooth Mk.2 Z97. The ram slots are A1-A2-B1-B2. I have a Corsair 2x4gb 1866Mhz kit. My ram only works in in the first two slots, thus not allowing dual channel. In any other configuration, it turns on, turns off, turns back on, and repeats forever. The MOBO is well past warranty, so any ideas? Thanks.
Have you found any solution on that?
Darian Garbig i have that too
Throw it at kids who step on your lawn?
looking this in 2018 xD
ValeGames
Congratulations, you win *nothing* !
2019.
Just had my first thought of a bad mem stick. been getting BSOD randomly. Doing the normal things. Sometimes it crashes a few times a day and sometimes not for two weeks. had to reinstall windows recently luckily i had everything on other drives. Not overclocked and even noticed it at 2166mhz and not 3000mhz, changed it and it did a boot cycle 3 times before starting normaly. now to run half my ram and see if it crashes.........
@@McWillis That sucks, hope you got it worked out. I recently decided to test my RAM after it was pointed out to me that the XMP settings may not be stable if you are overclocking your CPU, well, turns out my RAM is giving errors in Memtest86 even with everything set back to stock. My system hasn't crashed or anything so who knows how long my RAM has been bad, but my original Win10 install did develop some really strange quirks with things like the volume mixer and task manager until did a full wipe and reinstall some months ago. I suspect my RAM has been slowly corrupting my OS/programs, but who knows?
@@DelphinusVyse my PC refused to boot up when my friend donated her Hyper X fury ram to me in order to match my other fury x ram for dual channel. It turns out I had to clean her RAM THREE TIMES with an Eraser and Rubbing Alcohol because it was FILTHY as hell
What program is he using? I need to test my ram my computer keeps crashing and shutting down and blue screening for no reason it's really frustrating
When you've seen what I've seen, you'll know it's not that simple. Some sticks will only fail in multi-channel configs, some will fail in prime, and pass memtest, some will pass prime, and fail memtest. Some seem to pass both, then the system crashes in games until you replace the RAM.
Yaa
This is where I am at. The sticks test fine on there own but when running windows and games the PC restarts. Have not tested the sticks together with memtest86 yet.
So helpful, thanks linus
As a tech I never touch the edge connector on memory or the gold connector on video and other plug in cards, the oils on your finger can cause all kinds of problems from what seems to be bad memory to system instabilty.
really useful tip . love it. big thanks to u.
I have Lenovo g570 and the second ram slot is not recognizing my ram although it works in the first slot, my computer recognize the number of slots, where is the problem sir is the ram slot need to be cleaned or is just dead I need help please ASAP cuz I'm was intending to upgrade my laptop with another 4gb ram, thanks
UGHH I needed this video. I ordered some used ram on ebay(now i no not to do that anymore) a while ago thinking that ram couldnt go bad and now every so often i would get a blue screen... so frustrating! and very annoying!
Hi Linus. I love your channel, but I need your help with something 😅. I just got a 8GB DDR3 Team RAM, to replace my Samsung 1GB, and Kingmax 2GB rams. And they all run at a 1333mhz. But as soon as I take the old ran out and put the new Ram. The system just beeps for a minute stops and starts again with the beeping. The board I'm using is a GIGABYTE GA-G41M-Combo
My pc suddenly became slow as f?ck one day when I booted it up. It takes forever to load anything and when I try to boot from another HDD, then it bluescreens when the win7 logo appears. I really suspect the ram (1 8gb stick) because I've experienced the problem with bluescreenimg before.
Any tips here?
same here
My HDD were dead. Bought an SSD and it went smooth again
now i have a new problem there is if i use dual slot ram my pc will BSOD
Are you have any tips?
My internet started to crash some apps started to close. I did some steps before I moved into the memory. I used window memory diagnostic and it told me I have a memory issue. I clean the slots and ram and it worked for 3 months. Before putting them all in I also checked them 1 by 1 using windows memory diagnostic. After 3 months,I started to get the same symptoms. I'm using memtest86 and checking 1 ram stick at a time. So far 3 have passed. Idk what it could be lol DUST?
My PC runs fine all components but when I turn it off overnite or let it sleep overnite, it doesn't start up unless I unplug and take apart all the parts and reinsert them. It can't be PSU, maybe the panel connectors or RAM? Please help :)
What I did was I had an 8-9 year old desktop (with a very loud hdd) randomly crashing, mostly at various points at startup, but also randomly while it was running. I updated all drivers, scanned for malware, etc. until I decided to test the ram. I took 1 stick out and turned it on. It just had a constant beep. Then I replaced it with the other one. It turned on just fine, passed the memory check, and it hasn't crashed after a day of use. (which hasn't happened in months)
I'm just glad it wasn't the hdd because it has sentimental stuff on it and I can't back it up.
something new that i learn today!!
you can short out the 2 pins on the motherboard that are for your power button. You can use a screw driver or any metal object thats conductive
need help my ram is suppose to be at 6GB but it is running on 3GB only what can i do?
Installed the H100 by myself on the Burton case I use (it fits , roughly) BUT the ga-990FXA-UD3 leaves almost no room between the reservoir+coolers and the memory locking clips. Solution: used a red hot knife to trim the clips down like black smoking butter. I had only one RAM issue since then (due to some infiltrated dust during the whole process)
Watching good edited content in 2020 xD
With RAM being so cheap these days, I'd rather just buy a new kit than have to deal with all this. But I know Linus's RAM is special, so I can't blame him for trying. Great guide anyway!
It's funny, I've been having this exact problem. A great timed guide :D
Very informative , ty Linus.......
can you still use memtest to diagnose memory (so you know for SURE its bad or not bad) or do you HAVE to do it so it takes 2-4 days. Maybe you could mention this in the next q&a. Thanks for the vid, very helpful.
i have corsair ram ddr3 and i have 4 sticks of 2gb and i went all through my pc topped to bottom and i know my mother board is running my cpu is fine my gpu is fine and the problem is that my video does not display and the ram has to be the culprit please!! help me man
Just like "NIC Card" (Network Interface Card Card)?
so if i have a cpu overheat 5mn after starting the stress test, it's not normal ? (i's a brand new win8 laptop with intel B970@2.3Ghz) I didnt have any alarm from the system though...
Exactly the same issue.
Random crashes with 4 sticks in.
Each will individually pass Ram Checks.
Just having 2 in, any two, and it will be fine.
So like you 1 or more sticks is bad, but only shows up when in duel channel mode, (all4)
Started to find out which one, but label fell of after 2 runs...... yes lol's were had.
Thanks for post, made me want to fix it once and for all.
Weirdly my memory is OCZ as well
I have a Dell Inspiron 5675, it originally had a ryzen 3 1200 in, the pins broke off, so I replaced it with a ryzen 5 1600. I have 16gb ram 2x 8gb sticks. I have no bent pins on my cpu and it only works with 1 ram stick. I have checked both sticks in the same slot and they both work, but if I put both in, the pc refuses to boot. I'm at a loss. I could buy a new mobo, but unsure if that would resolve it. Other than taking it to a repair shop for extortionate cost. All ram worked previously with the r3 1200.
I've rebuilt my PC 3 times over the past 3 years and always used the same License Key for Windows 7 Home Premium. As long as you're the only activated PC, you can use the same license on multiple builds.
I have been haveing random reboots on my computer, I check the ram and it wasn't that, I thought it was my ssd so I replaced it, I had power supply issues so I returned it and used my 2 year old psu, I thought it was a psu problem but it came back, do u think its not enough power cause I'm running 750w on a 3570k, sabertooth z77, gtx570, baracuda 1tb, vertex 4 128, water cooled? What do u think the problem is?
if i do not overclock my memory but i do overclock my cpu should i stress test for like 20 hours on p95 blend? because i just stress tested my cpu with p95 small fft and it was solid. now that its summer i dialed it back a little bit but yah, is it necessary to test my ram even though im not overclocking it
LinusTechTips are putting together a new idea where the viewers "us" like the videos, comment on them regarding the content of that particular video, and leave comments about donations. And at the end of the month they will donate money to a given charity. This may not start this month, but watch there last live stream on twitch and they explain all the details. GREAT idea !
Linus. Try PC Check by Eurosoft. It will perform isolated RAM testing and confirm issues on individual modules, takes the guesswork out of the equation. Also it runs outside of Windows, so bluescreens are a thing of the past.
I got the Asus P9X79 Pro and plan on getting the Corsair Dominator Platinum 1866 16gig Quad channel Ram. I need to know if it's compatible?
Why use P95 instead of Memtest 86+? The P95 blend test also involves the CPU which introduces another variable, plus any blue-screen happens in windows which isn't so great for your system. Memtest 86+ only tests RAM, and it is pre-OS so any crash doesn't affect the software. Is Memtest 86+ not vigorous enough to find the errors or something?
Hey Linus. Just a ?.
Do you have links to all those programs you use, for testing and benchmarking the different components for a pc. You know ma by on the NCIX ( service ) homepage.
If not ma by make a service homepage with links, tips and tricks.
are you sure? i think that only the extreme edition or o.c. edition have the power button on them; the standard motherboards have just the pins. So, how you can turn on them?
Blue screens always have a chance of corrupting your C MOS, OS, or even corrupting a Hard drive. It could be a bad sector on a hard drive, it could be your CPU is not clocked correctly or does not have enough power. There are many things that can cause Blue screens. Not much that you can do other than test every aspect of the pc starting from hard drive and ending with the CPU or GPU. But if you get the "Out of Memory" You should probably add more Virtual Memory, or reset bios to default.
I remember a build I was doing for a friend and it kept blue screening after about 5hr of stability test luckily he only had 2 sticks in it so it was easy to figure out what stick was bad. Only down fall is that i had to pay for a replacement stick BC I lost the packaging that it came in to RMA it.
You can't get total coverage within the OS via P95 because the OS can hide the corruption from you if the memory cell is allocated in some fairly static buffer, especially when you're operating with small amounts of RAM (eg. one stick). I would trust memtest86+ more for that reason (even though it also uses memory too obviously, but significantly less).
Looking at this in 2022 and it helped me to figure out that my ram just died cause i just had random blues and freezes today (6 over all today and the past 2 weeks 5 in total) also my browser crashes and says cant run this page, so did my games crash in a freeze and closed, so yeah, my ram seems to be dead after not even 2 years of ussage...
I am having a problem with my newly purchased RAM to my home built comp, my computer freeze RANDOMLY and I changed the voltage and now it has only happened once but since its random I dunno if the problem is really solved, any tips? I check the motherbord compatible RAMs but couldnt find my specific one on the list :/
well what would you use to diagnose a memory problem? something designed to stress a system, or something designed to stress memory and check for memory errors. and I recently used memtestx86 to find the bad stick in my 8gb of ram.
Is it true that corsair has lifetime warranty on RAM? I have 2 boxes with corsair dominator that blue screen constantly
All rams have lifetime warranty. Get corsair to replace your faulty ram
Great advice!
Did you get the heatsink of the that RAM custom made, or at least dyed?
i remember i had to find a broken stick cause of bsod memory-management crap.
but i did it with a program in dos, before windows boot. it showed me after 5 minutes with one was failing . why you do it with p95?
You can take in on as carry on, it needs to go through an xray machine but its totally fine. Get a good protective bag in case it takes a knock or two.
i
>.< i have changed my whole memory setup but i have random crashes/BSOD is the OS corrupt then?
i have a question i am going to be building a pc i have amd fx 8350 and i was wondering if i should get a asus gtx 670 or 680 i am going to be playing games like bf3 and cod and other steam titles i have a budget of 1600 to 1650 but my parents are paying for it so i dont want them to pay alot thanks ps im going to be running at 1980x1080p
is it world of warcraft and is your card an overclocked GTX 570? (there are other games that specifically have issues with overclocked cards as well, this is just one that I ran into recently) If your card is factory overclocked it can cause this problem and using something like afterburner to dial back the settings can cure the issue.
I got a stability issue and im aware it with the ram, as i done testing. Its only one stick. Am i better of running at 2133mhz with 6gb or @ 1333mhz with 8gb. I have to underclock my ram to keep it stable due to the one faulty ram stick.
what assasin said but that motherboard has a built in power button for overclocking if I'm correct
why are you using prime95 for memory authentication???
would you rather not use memtest86+ ???
or that other windows based memtest tool, cant remember the name though
Hey guys. I'm running memtest86. I have 4x4GB corasair vengance ddr3, 1600mhz modules. Memtest does not allow me to allocate more than 2GB of RAM per process, so I run about 13-14 of them. Strangely out of all of them I keep getting errors in only one the running tests out of the 13-14. what does it mean? the error is something like "your PC could not store/ copy data properly, check memtest readme" I did it, but understood little. thank you for reading... :)
what if its something wrong with the dimm slot or memory controller instead of the memory itself?
at what moment in time before Atari did you figure out you are clever fella ... your good .very good keep it up very interesting site
Opening the cases cool better, but lets more dust and debris into the case clogging the heat sinks faster. Closed cases let the fans bring in as much air as needed and also filters the air that passes through. It is actually bad to close your case if u do not have enough fan power to move much air. If u also have a GPU or CPU that does not have a air sink to push air out of the back of your case, the heat will sit in the case and cause more heat than an open case.
Is there a specific reason why you didn't use memtest86, or is it just personal preference?
(wondering if there's a reason not to use memtest for my own memory validation)
Why not use Memtest86?? In the passed that has made it so much faster and easy for me to see damaged RAM
if my memory ram wasn't 16G or above in one, i will probably go and repair it or buy a new one rather than test it all day. But i do want to know does it a ram issue at all time. My computer sometime blue screen and frozen or flashing. I use autodesk inventor 2013,2012 version all the time with 1 msi 580 lighting extreme display card. I have no idea does it a problem with the video card or ram. Sometime the blue screen tell video error and always dumb something out of the system.
why can't you put each stick individually and test them one by one? cuz then its way easier to find the dead one unless the memories have issues working together or something but than that would be a mother board problem? can some one explain please
@THEGAMINGRULER Think about it like this, say you have a total of 8 sticks: testing 1 by 1 (8x24hrs) or testing all 8 stocks and taking each one out until all erroneous sticks are found (4x24hrs)? Obviously the latter, because it is less time consuming right? So ya, it's pretty much about working the smart way! I like to call this method of troubleshooting "elimination"! You spend lesser time but still find all the erroneous sticks!
I had to at one time test 32GB of RAM through Memtest+, I'm not sure if you've already tried memtest and it took forever, but for me it took about 7 hrs which seems to be how long it's taking you through prime95. Maybe worth a second look? (if you haven't already)
When he customized the torture test setting, what was the point of him changing the Memory to use to somewhere under the max gigabytes?
8 years ago😵💫 still a W
I know the vid is old but i need a answer i have 6 gb ram pc every time i turn it on it wont reboot but the fan works and every time i pull out my 4gb ram card the pc works but i cant fuking run my pc with a 2 gb ram card
when do u need to do these stress tests , ram tests ?
Good Luck either way, btw did you try to use T2 Timings inplace of T1? T2 can be slightly more stable while slowing down just a little. just a thought. Take care and good night. :)