My wife's Cruze was having this same issue. Prior to this particular one, the display would go nuts on an off going over bumps and so would the dash lights, eventually it was figured to be the ground cable and had that replaced which fixed everything. Skip ahead a few years to a few weeks ago and her MyLink started doing exactly what yours is doing. I followed what a lot of people have suggested: I replaced the fuses, took it off battery for 10 minutes, let the door open with the ignition on...nothing. We figured it out today. Simply pairing her phone via Bluetooth while driving reset the screen and it started working like magic. We reset the clock, parked to go shopping and came back with her phone Bluetooth off and it still worked like nothing had happened. After we got home, I started it again without the phone and it still was working fine. So for everyone having issues, this may be a solution, but you have to have had it paired with some device before it started having issues.
I tried this on my 2016 Chevy Cruze and it worked. My brother drained my batery and had to get a jump start causing my radio screen to go black. Thank you for sharing this video making it easier to fix the issue and not pay to take it to the shop.
Did you replace the ground wire? There is a TSB on it. I saw it in another video. I am having a similar issue except nothing works for mine then the next day it works again. Not sure what ima do.
Yea that was one thing I did, but eventually I had to replace the stereo got it out of a Chevy volt off eBay and I had to pay a dealership to calibrate it to the Cruze
I have a Sonic 2013 and have a similar issue... my radio and any car sound only works when they want. Most part of the time they don't want to. Don't know what to do... Will try the 5 minute wait...
Reminds me of exactly what I do every time I think about my 2013 chevy cruze radio. But mine was locked when I bought it, and no online fixes have worked to get the radio working, so I havent even heard the speakers once in the 2 months I've had it.
I've been having this issue too...I wanna say it's thanks to my anti-theft being triggered when my keyfob battery died....my controls and my screen dipped out too....but I've heard if you replace the negative battery cable it fixes the issue. I'm gonna give it a try and see.
@@pelicanphuucker4life let me know. Two years later and my radio is still locked lol. Too stubborn to pay chevy to unlock it just for it to happen Again.
Mine is almost the same except instead of going black. It turns on. Works for a few seconds and then freezes and none of the touch screen or buttons to control the radio work. Not even the steering wheel volume.
Mine is 2011 Chevy Cruze with 60k miles on it and my sound don’t work for radio and blinker sound. The radio is fuzzy but it does turn on. Has like lines running through it . I accidentally put battery jumper cables on wrong 🤦🏽♂️.
@@leomoh1241 there is some bizarre juju in the 2013 Chevy Cruze. Radio will come on with no keys and heaven forbid the key fob dies because you're car will forever think you're stealing it every time you start it...but I've heard replacing the negative battery cable will solve it. Now wait till you're doing 75 on the freeway and it goes into reduced power mode and tops out at 6mph!!! I have no doubt Chevy has cost people there lives in the 2013 Chevy Cruze....Cruzing into HELL maybe!!!
Narek I had the same promblem. Don't have ignition by key, only button Start/Stop. When I turn on mode acc (the same igniton, as I understand) and open the door after 4 minutes the acc mode turn off. That's why I can't leave the door open for 5 minutes. May be I do something wrong? Thank you
I am having a complete different problem, my 2013 chevy ECO , Radio goes on and the MYCHEVYLINK CONTROL WORKS BUT A FEW SECONDS later it FREEZES the hold system freezes,not even the steering wheel control switches don't work, the '""ONSTAR"" DOES WORK BUT go cant use the mychevylink on the control panel , IT ALL IS FROZEN, so if anyone can give me some can kind hand iIT WILL BE A BIG HELP and one more thing the dealership wants $160.00 just to run a troubleshot, just to see it I need a new radio which I NOW IT WORKS, it's all a bunch of BULLSHIT IF YOU ASK ME , WELL there you have A PROBLE IN low budget mans pocket well keep in tune OK ! thanks
I ended up going to the dealership for a diagnostics and they told me something I already knew, my radio is bad! Wow really?! Ik that but then I uninstalled my head unit took it to a aftermarket dealer they told me they would ship it off to get fixed for shipping and labor It was somewhere between 170-250 i don't really remember sorry, But if I had to do it again I would of just bought a used one off eBay. They didn't fix my radio they just sent me one to a chevy sonic and i found that out after i reinstalled the radio after 3 weeks. Then you still have to go to the dealer to have them reprogram it which was another 75.
@D Klien hey, Sadly no... I had to Jumpstart my car and since that day it's been giving me issues. I tried all I've seen online so far but nothing seem to help. While jumpstarting the car the radio and screen worked. As also the next 30 miles I drove after the Jumpstart. However the day after the radio and screen all of a sudden did not work anymore and also the indicator sound is down. I did find out that the Chevy cruze is actually based on a European car called Opel Astra. It's basically the same car except for the body. So I started looking at videos from that "brand" in the hope to get it back up and running
My wife's Cruze was having this same issue. Prior to this particular one, the display would go nuts on an off going over bumps and so would the dash lights, eventually it was figured to be the ground cable and had that replaced which fixed everything. Skip ahead a few years to a few weeks ago and her MyLink started doing exactly what yours is doing. I followed what a lot of people have suggested: I replaced the fuses, took it off battery for 10 minutes, let the door open with the ignition on...nothing. We figured it out today. Simply pairing her phone via Bluetooth while driving reset the screen and it started working like magic. We reset the clock, parked to go shopping and came back with her phone Bluetooth off and it still worked like nothing had happened. After we got home, I started it again without the phone and it still was working fine. So for everyone having issues, this may be a solution, but you have to have had it paired with some device before it started having issues.
I’m going not have to try that cause so far no luck with any suggestions
@@dyavlo1 Hope it works out for you, it was driving me crazy.
I tried this on my 2016 Chevy Cruze and it worked. My brother drained my batery and had to get a jump start causing my radio screen to go black. Thank you for sharing this video making it easier to fix the issue and not pay to take it to the shop.
Did you replace the ground wire? There is a TSB on it. I saw it in another video. I am having a similar issue except nothing works for mine then the next day it works again. Not sure what ima do.
Yea that was one thing I did, but eventually I had to replace the stereo got it out of a Chevy volt off eBay and I had to pay a dealership to calibrate it to the Cruze
I have a Sonic 2013 and have a similar issue... my radio and any car sound only works when they want. Most part of the time they don't want to. Don't know what to do... Will try the 5 minute wait...
Reminds me of exactly what I do every time I think about my 2013 chevy cruze radio. But mine was locked when I bought it, and no online fixes have worked to get the radio working, so I havent even heard the speakers once in the 2 months I've had it.
Did you replace the ground cable?
I've been having this issue too...I wanna say it's thanks to my anti-theft being triggered when my keyfob battery died....my controls and my screen dipped out too....but I've heard if you replace the negative battery cable it fixes the issue. I'm gonna give it a try and see.
@@pelicanphuucker4life let me know. Two years later and my radio is still locked lol. Too stubborn to pay chevy to unlock it just for it to happen Again.
@@ProthPhenom 😭
😊
Thank you so much my boy
What if it says locked on the screen what should I do about that part
Mine is almost the same except instead of going black. It turns on. Works for a few seconds and then freezes and none of the touch screen or buttons to control the radio work. Not even the steering wheel volume.
Wow left my door open with the car on on but did not turn ignition on and the screen came on it workes
Can anyone help me? My 2013 Chevy Cruze radio won’t turn off even when my car is off... the radio is just a plain back screen..
Its your battery. Buy a new one and that will fix the problem
Mine is 2011 Chevy Cruze with 60k miles on it and my sound don’t work for radio and blinker sound. The radio is fuzzy but it does turn on. Has like lines running through it . I accidentally put battery jumper cables on wrong 🤦🏽♂️.
David Jr Same here 🥴 were you able to fix the issue?
@@kendramcgee2388 I have the same issue ! did u find out what the issue is cause I can't figure out whats wrong with mines
How did you fix this issue? My car is doing this.
Same issue.. drives me crazy
hey did you find a solution for this issue?
Wow
Ошибки скинь ELM прибором .
Отсоедени плюсовую клему на 5 минут .
Удачи.
My car doing same thing. Did you find solution for the problem ?
Leave the door open for 5 min with ignition on (do not start the engine). Should be solved.
Solution? Steering wheel controls work, screen works, but buttons underneath don't work
Those button kits on eBay used www.ebay.com/itm/324259855104 try this.
Hi Jacob , Did you end fixing it and if you did , How did you fix the problem
I struggled a lot with this issue. At the end the solution was just leaving the door open for 5 min with ignition on (do not start the engine).
I can't fimd a logical explanation for that? How is that a solution
I'm having this same issue so ima try this and hopes it work
@@leomoh1241 there is some bizarre juju in the 2013 Chevy Cruze. Radio will come on with no keys and heaven forbid the key fob dies because you're car will forever think you're stealing it every time you start it...but I've heard replacing the negative battery cable will solve it. Now wait till you're doing 75 on the freeway and it goes into reduced power mode and tops out at 6mph!!! I have no doubt Chevy has cost people there lives in the 2013 Chevy Cruze....Cruzing into HELL maybe!!!
Narek I had the same promblem. Don't have ignition by key, only button Start/Stop. When I turn on mode acc (the same igniton, as I understand) and open the door after 4 minutes the acc mode turn off. That's why I can't leave the door open for 5 minutes. May be I do something wrong? Thank you
@@pelicanphuucker4life this experience made me realize how garbage american cars truly are the stereotype from the 70s still holds true 😂
moi ma radio est noir pas de son ni clignotent les fusible son belle
I am having a complete different problem, my 2013 chevy ECO , Radio goes on and the MYCHEVYLINK CONTROL WORKS BUT A FEW
SECONDS later it FREEZES the hold system freezes,not even the steering wheel control switches don't work, the '""ONSTAR"" DOES WORK BUT go cant use the mychevylink on the control panel , IT ALL IS FROZEN, so if anyone can give me some can kind hand iIT WILL BE A BIG HELP and one more thing the dealership wants $160.00 just to run a troubleshot, just to see it I need a new radio
which I NOW IT WORKS, it's all a bunch of BULLSHIT IF YOU ASK ME , WELL there you have A PROBLE IN low budget mans pocket
well keep in tune OK ! thanks
If you found something please tell me
Take the glove box out and check the blue wire
Fuse...
Yours just looks like it needs a new screen which is not to expensive if you buy it used
I ended up going to the dealership for a diagnostics and they told me something I already knew, my radio is bad! Wow really?! Ik that but then I uninstalled my head unit took it to a aftermarket dealer they told me they would ship it off to get fixed for shipping and labor It was somewhere between 170-250 i don't really remember sorry, But if I had to do it again I would of just bought a used one off eBay. They didn't fix my radio they just sent me one to a chevy sonic and i found that out after i reinstalled the radio after 3 weeks. Then you still have to go to the dealer to have them reprogram it which was another 75.
Marcus Wartenbe eek yea that sounds like a bad experience. I need to change mine still lol been procrastinating
Just buy a new fuse people
Not a fuse issue
@@macsporken did you figure out what needs to be fixed?
The fuse was not the solution, I was wrong
@D Klien hey, Sadly no... I had to Jumpstart my car and since that day it's been giving me issues. I tried all I've seen online so far but nothing seem to help. While jumpstarting the car the radio and screen worked. As also the next 30 miles I drove after the Jumpstart.
However the day after the radio and screen all of a sudden did not work anymore and also the indicator sound is down.
I did find out that the Chevy cruze is actually based on a European car called Opel Astra. It's basically the same car except for the body. So I started looking at videos from that "brand" in the hope to get it back up and running
@@macsporken let me know if you ever get it resolved. I'll do the same
@@dklien6443 I took it to the dealership today because it was driving me insane. I'll see what they say... and what it will cost
You are not serious. Poor video, poor ethics.