Glassix Spotlight Podcast - Building Trust with CEHX: Elevating Human Experience in Business

Welcome to an inspiring episode of The Glassix Spotlight, where we dive into the world of Customer, Employee, and Human Experience (CEHX) with Aileen Day, a leading CX strategist and advisor who’s revolutionizing the way businesses connect with their customers and employees. Aileen’s innovative approach to building trusted, value-driven brands has set her apart as a powerful force in the industry.
In this episode, we explore a range of engaging topics, including:
• Aileen’s unique blend of CX, EX, and HX strategies that help businesses not just retain customers but turn them into lifelong advocates by focusing on the deeper human experience.
• Her insights into using psychology and human behavior to craft customer experiences that truly resonate, going beyond metrics to create emotional connections that drive loyalty and trust.
• How Aileen helps businesses transform into legacies and the steps companies can take to ensure they’re building more than just a brand, but a movement that stands the test of time.
• Her no-nonsense approach to CEHX and why she believes delivering consistent, value-driven experiences is the key to long-term business success in any industry.
• Real-world examples of how Aileen has guided businesses across industries-retail, services, corporate-and the measurable impact these strategies have had on employee engagement and customer satisfaction.
Join us as Aileen Day shares her visionary strategies and practical insights for creating trusted, value-driven brands that prioritize the human experience. Whether you’re looking to elevate your customer journey, foster deeper employee loyalty, or reshape your brand into a legacy, Aileen’s expertise offers the tools and wisdom you need to succeed in today’s competitive market.

[@AileenDayCCXP]

Thank you so much for having me, Glassix, it was a great chat!

[@JimSarkar-333]

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