I have same cut out problem with ,5 amp battery. First happen blowing snow. IT was 12 degrees outside maybe the temperature had something to do with it?
Thank you for putting out this video. I've had the same issue with two Ego blowers. Works just fine with 5.0 battery, but when I use the 12.0 battery, it kills the motor and won't restart. Ego had to send me a new blower.
I suspected it was a bigger issue than just me, thanks for sharing your experience. It sounds like its quite common with the 10.0 and 12.0 batteries. Would love to be a part of EGO's testing team because I think this could and should have been caught much earlier.
@@DanielGoodwin-jq1oc So it will kill the 650 blower if you use a 10.0 battery. That is exactly what happened to mine. It no longer works no matter what battery I try to use. I just wish I had never put the huge battery on the blower. Because now I'm having to probably buy a new blower altogether. I have many of the EGO tools and lots of batteries. This is the first time the EGO quit working or turning on completely. That was all I could figure is the Large battery had something to do with the reason it no longer works. The blower is completely dead. It will not work anymore. Since it is 3 years old. I do not know if EGO will help. I bought it on amazon.
I have some useful info for you. Exactly the same thing happens with the 12Ah battery and their 530cfm blower!!!! Thanks for the video. I thought something was faulty. And now I have just realised that my STX3800 commercial string trimmer is suffering the same issue with the 12Ah battery. Under load it just cuts out. Oh dear. We expect better.
I had the same problem 4 minutes then less than then it killed the battery even it was fully charged before I start using it. Called ego and I have to take it to shop now waiting their call, I even tried with different battery same thing happened so remove the battery. Don’t know why
Electronics guy here. It's a current availability issue. A 12AH battery is capable of supplying more current than a 10AH, than a 5AH, etc. "Turbo" mode in most devices essentially 'opens the faucet' and allows more current to flow, which in turn generates more heat in the motor drivers (typically MOSFETs). Well-designed devices include thermal protection to prevent overheating/burning out the driver(s). That's what's happening. It's either they use drivers not capable of dissipating the greater level of heat or if it can then the thermal protection is overkill for the device.
Great explanation, I'm not an electronics expert but your description sounds like what I intuitively thought was happening with mine. Would love to hear EGO admit that, even if they don't do anything for the LB7654 they can at least make sure future products don't have this defect.
I also have this problem with a 7650 model .I used 3month for snow blower but now no more working, I am wating new one. Last time I used 650cfm model and 2amp battery about 2 years no ploblem .
I had an issue too. I was using the 650 Blower and I put the HUGE battery that went to the lawn mower. It worked good at first. Now the blower does not work anymore. Ive had the blower 3 years. Now the Blower will not work at all. It does nothing. It does not matter what battery I use. I wandered if putting the larger battery on the blower that required a smaller battery messed it up. It worked fine until I put the extra large battery. Now its completely dead. The blower will not work at all. I live in Mississippi so I have no idea who might be able to look at it to diagnose the blower as to whether it is fixable or not.
I'm sorry that happened to you. EGO does have a support section on their website which should be able to tell you where your nearest EGO repair place is. Mine was at a Northern Tool and Equipment store but yours might be different. You can call them here: egopowerplus.com/contact-us
Any updates on what Ego is doing about this? I hope they are revising this blower to address its issues. I bought one today as it’s 30% off with battery and charger. Noticed the shipping times are far out. This makes me wonder if a revision is in the process to this blower.
This is surprising - a larger battery should definitely not be running into heat issues since the load is spread across more cells. I've had issues when using too small of a battery with some tools, like a 2.5Ah with a string trimmer running continuously in the summer. I have a dozen 12Ah batteries and use them all the time in many tools. I have a 7654 blower but haven't tried one in that as of yet. I'll try to remember to give it a try sometime soon. Does the battery have all 5 lights turn red? That's the indicator for a temperature problem.
I agree, I would have expected the same: using a smaller battery would result in overdischarge/overheating. All 5 lights do not flash red (that I've noticed), they flash green once and then nothing. After about 20-30 seconds they flash again and I can resume blowing. Alternatively, I can disconnect the battery and reconnect and resume blowing at turbo. I would love to hear if you encountered the same issue with your blower and the 12.0ah battery running on turbo! Please let us know!
@@DanielGoodwin-jq1oc I normally use an Ego Backpack Link (BH1001) and today got that out and tested again with the same blower and same battery. Taped the triggers down and let it run. 15 minutes later, it was still running. I don't know how this works around the compatibility problem but it does, and wearing the battery weight on your back is much more comfortable with a lot of tools. I recommend ordering one! I'm still going to complain about the issue to Ego.
@@caseygina3553 The backpack adapter does seem like a great product and its good to know that it "fixes" the issue with running 10ah and 12ah batteries in the LB7654! Thanks for sharing this as an option!
@@caseygina3553 We might need to get a bit more data on this before we can conclude that the backpack fixes the issue with the 12Ah battery. My STX3800 cuts out under modest load with the backpack and a 12Ah battery.
I have the exact same problem with the 5amp hour. Funny, tech support says they have never heard of anyone saying that the unit shuts off. I thought I had a bad unit, so I took mine back to Lowes and they swapped it out no questions asked. But same problem with a different unit. What bugs me the most is Ego won't admit to a design flaw or whatever the problem is. I assume it has some type of thermo protection sensor that monitors motor heat and then it cuts off. I live in Texas and I notice more of an issue. when it is 95 plus degrees out. It's now fall and 75 degrees and it doesn't seem to cut off as quickly.
hi I have the same 765 blower and battery combo you have and have the same problem and I just googled it and it took me to your video ego just sent me new battery and I have the same problem cuts out after 10 15 mins then gets every 3 to 5 mins it is the battery I used the 12a battery in my smaller ego blower and turbo or not they cut out I was going to call ego tomorrow I figured they would tell me just what you was told I'm the only one this has to be a over load cir protection in the battery I don't get it because if I used in in there new pressure washer I'm sure it could draw more amps then the blower in turbo I was going to buy a 9AH battery from amazon a knock off one just to see if it would do this sounds to me we both payed good money for this and I bet its a no fix did you get anywhere yet with ego or anything else I detail cars an used this 765 for blowing water off cars so this is always in turbo mode
I have the 765 blower and just ran into this issue with the 7.5amp battery this week. I’ve used it before, but it was cooler. Now that it’s 90 degrees outside, I wonder if it is an over heating issue. Are folks finding that ego will fix or replace the blower? (Thanks for putting this video together with this specific issue)
EGO does seem open to replacing/repairing the Blower but you have to go through the warranty process and I haven't yet heard from anyone who confirmed that replacement alone successfully resolved the issue. If you proceed with yours successfully, please comment and let us know.
I also have that same blower and have that exact same issue with a 10 amp battery and I just stop for a few seconds and it will restart but I can't use turbo very long or it will cut off. I have a Ego backpack blower and I can run it 100% in turbo and it doesn't cut off. So it's not the battery because if was the battery then the 5 amh battery would quit even sooner.
I have had the same problem it is specific to 765 blower it happens on the 5ah 10ah and 12ah battery I have. I have exchanged my 765 blower 3 times at Lowe’s it’s fine if you don’t use turbo but if you do this problem you described happens all the time. This my never happened with my 650 blower
Whats the conclusion of this? Is EGO doing further investigation on there end? I have the exact same issue with my 765 and my 12Ah batteries that came with my snowblower! I use turbo to dry my car after washing it.
Based on the number of responses we've seen here, it clearly isn't a one-off issue. I don't have any direct contacts at EGO besides the general support number but would love to share this video and all the comments that have followed with EGO's engineering team.
I found this video because I am experiencing the same problem. Not just with the 765 cfm blower w/ 12 amp battery, but also with the 10 amp. And also with the 800 cfm commercial grade backpack blower from ego. Really frustrating, especially knowing how much money I've invested into this company for my landscaping business
Just ran into this problem with a brand new one from Lowe’s purchased a couple days ago does the same thing I also have the eagle 530 CFM and I can run mine all day long on 12 amp power batteries in turbo mode, Will be making a video about this.
I have the same issue..but I can't get it to even start. I have the same ego blower with the intro model..and I use turbo all the time..and works great even after 5 years
Not sure the issue is the actual battery. More likely it is runninig the blower in Turbo mode for extended periods of time that is causing the problem. I have only every used 2.5aH and 5aH batteries. After two years my EGO blower has just stopped working. I'm getting it repaired and will minimise the use of Turbo mode in future. I get the impression that Turbo mode should only be used for very short burts - say a max of 5 seconds every minute or so. Anything longer than that and you will eventually cook the electronics on the PCB.
I have the same problem with my 650 cfm blower with a 7.5 amp hour battery so it’s not just your setup that’s having this issue, it works perfectly fine with my 5.0 amp hour battery’s though
Correct, all of the 12ah batteries trigger this behavior from the hand held blower. They work fine in the new backpack blower and in the shopvac on turbo.
Excellent video! I have a similar problem with my HT2500. It will stop right in the middle of an easy cut for no reason. It is a beast of a hedge trimmer; theoretically; but not so much in practice.
Not sure the issue is the actual battery. More likely it is runninig the blower in Turbo mode for extended periods of time that is causing the problem. I have only every used 2.5aH and 5aH batteries. After two years my EGO blower has just stopped working. I'm getting it repaired and will minimise the use of Turbo mode in future. I get the impression that Turbo mode should only be used for very short burts - say a max of 5 seconds every minute or so. Anything longer than that and you will eventually cook the electronics on the PCB and end up with a failed blower skin.
I have an LB6500 56V EGO blower and same thing occurs with mine using a 5.0 AH battery. My EGO battery just died (lights just flash red) so I bought an after market battery which works fine under normal blowing, but still has the same "cut out" issues of the original EGO battery. This is definitely a blower issue and not battery issue.
I've been dealing with this issue for the last 3 months. My 765 cfm does this with the 4amp, 5amp and 10amp batteries. I actually dropped it off for the 3rd time at Northern Tools to be serviced today. Ego customer service claims that it shouldn't shut off after pressing the turbo button for an extended period. It's definitely a manufacturer flaw that should be recalled, but Ego refuses to acknowledge. Maybe a class action lawsuit would change their minds. This tool wasn't cheap.
“Daniel Son” … I was getting this same ‘cut out’ with the 5.0 Ah battery, whilst in Turbo. Pull the battery, then it restarts, but will cut out again when Turbo is engaged. Talked with my CherVon Rep, and Ego, and then, while I was waiting for a response back, the impeller lost a fin, when my Wife was running it! 😮 Now it is just hanging on its peg in the basement stairway. Cant locate my receipt, and Effing Lowe’s is NO Help! I am demoing the big 80 Volt Greenworks right now, and while it is not the most ergo blower, it does perform well, maybe just below the level of the 765 EGO. But the battery and charger system works well, and battery is charged up quickly, and battery never gets hot! I am not invested in the EGO lineup, and until Lowes can get me a copy of my valid receipt, I may just change to Greenworks! Great Video and possibly good PSA! Come on EGO/ CherVon! Get it together!
Ugh! I hate having to search for receipts to the big box stores, that is the worst! They've gotten a bit better if you have their member rewards program as it stores your receipts in the phone app. Hoping you and/or Lowes will be able to locate that receipt. AS for the Greenworks, they definitely have some nice looking products! I was a little burned because the Kobalt line of 80v tools at Lowes was produced by Greenworks and then it seems like they just phased that entire line out which left me stranded till I switched to Ego. The Kobalt pole saw was by far the best cordless pole saw I've ever used, I presume the Greenworks model should be similar as they're essentially the same tool lineup. I will say this about EGO, this is the first and only tool in their lineup that I've had a problem with. It does seem to be pervasive and a design/compatability flaw that they should acknowledge and address. I have 3 chainsaws, their backpack blower, the mower, hedge trimmer, weedeater etc and all of those work fantastic. I wouldn't necessarily give up on the whole product line but yeah, the LB7654 has an issue for sure.
@@DanielGoodwin-jq1oc hi Daniel! Great comment and thanks for a great reply. The EGO moves some air, no doubt, but at what cost in durability and reliability? Take care my friend!
I suspected that 10.0ah battery would also result in the same behavior! Thanks for confirming! Also that confirms its not just my blower which I was also fairly confident that was true.
After watching this video and reading the comments, I'll definitely not buy an EGO blower, until EGO fixes the problem. I can see that it might not be able to run turbo as long as a large battery could power it. If so however, this should be made clear in the instructions AND the machine/battery itself should reduce the power to prevent damage. If I use one of my flashlights on turbo they reduce brightness after a certain time/temperature to prevent damage to the light and the user. The ones I mostly use also specify those times right up front in the specification. Most good flashlights will do this, but some do hide the actual timing of the step down, I suppose to make gullible potential customers believe that their flashlight will ignore physics. Since I just purchased an expensive EGO mower that has not even arrived yet, I am disappointed that EGO has not addressed the issue. After all they are big on registration. They could send out a notice to registered users not to use turbo for more than a set time, accommodate users who have had problems, and fix the problem in future models.
EGO needs to step up and fix this, in addition, they need to stop falsley advertising their runtime on turbo/or claiming compatability with all batteries. I own a substantial amount of EGO products and am typically happy with my purchases. The manner in which they're handling this would infuriate me and cause me to question my future business with them.
Confirmed! It happens to me it’s annoying! I wish they could have a fix! I have the 12ah battery and the same blower owned it a week does it in turbo mode also same shit happens with my 7.5 ah from the mower kinda sucks man
I am not sure I understand how is temperature protection is "annoying" or "issue that needs to be fixed". Would you prefer motor to overheat and die (best case scenario) or get to dangerously high temperature and set battery on fire together with the shop/shed/house (worst case scenario)? Electric motors of this size can not work at 12A continuously. There are gas leaf blowers for that. What's worrying is the amount of agreeing comments. It is like complaining that your car airbag was deployed after you hit another vehicle, and justifying the complain by the fact that your car can go even faster than you were going.
If this was indeed intentional behavior (i.e. temperature protection), then EGO would have immediately said, this is a safety mechanism. They didn't. They said they'd never heard of that behavior before. Further, even today on their website they proudly display the run time in Turbo mode...which would lead one to believe that you can run it continuously in turbo.
I’m m not positive but I’m starting to think it’s the battery being physically hot. I moved mine into the garage which is a lot cooler than the shed and it hasn’t done it since. It’s a shame because it’s a great blower when it works
I'm surprised on that. I wasn't able to get this behavior to occur with my 5ah battery nor my 2.5ah but I just assumed it was because they discharged fast enough that the battery didn't get too warm first.
Just ran into this problem with a brand new one from Lowe’s purchased a couple days ago does the same thing I also have the eagle 530 CFM and I can run mine all day long on 12 amp power batteries in turbo mode, Will be making a video about this.
I have same cut out problem with ,5 amp battery. First happen blowing snow. IT was 12 degrees outside maybe the temperature had something to do with it?
Thank you for putting out this video. I've had the same issue with two Ego blowers. Works just fine with 5.0 battery, but when I use the 12.0 battery, it kills the motor and won't restart. Ego had to send me a new blower.
I suspected it was a bigger issue than just me, thanks for sharing your experience. It sounds like its quite common with the 10.0 and 12.0 batteries. Would love to be a part of EGO's testing team because I think this could and should have been caught much earlier.
@@DanielGoodwin-jq1oc So it will kill the 650 blower if you use a 10.0 battery. That is exactly what happened to mine. It no longer works no matter what battery I try to use. I just wish I had never put the huge battery on the blower. Because now I'm having to probably buy a new blower altogether. I have many of the EGO tools and lots of batteries. This is the first time the EGO quit working or turning on completely. That was all I could figure is the Large battery had something to do with the reason it no longer works. The blower is completely dead. It will not work anymore. Since it is 3 years old. I do not know if EGO will help. I bought it on amazon.
I have some useful info for you. Exactly the same thing happens with the 12Ah battery and their 530cfm blower!!!! Thanks for the video. I thought something was faulty. And now I have just realised that my STX3800 commercial string trimmer is suffering the same issue with the 12Ah battery. Under load it just cuts out. Oh dear. We expect better.
I had the same problem 4 minutes then less than then it killed the battery even it was fully charged before I start using it. Called ego and I have to take it to shop now waiting their call, I even tried with different battery same thing happened so remove the battery. Don’t know why
Having this same issue, good info, thanks for posting.
Electronics guy here. It's a current availability issue. A 12AH battery is capable of supplying more current than a 10AH, than a 5AH, etc. "Turbo" mode in most devices essentially 'opens the faucet' and allows more current to flow, which in turn generates more heat in the motor drivers (typically MOSFETs). Well-designed devices include thermal protection to prevent overheating/burning out the driver(s). That's what's happening. It's either they use drivers not capable of dissipating the greater level of heat or if it can then the thermal protection is overkill for the device.
Great explanation, I'm not an electronics expert but your description sounds like what I intuitively thought was happening with mine. Would love to hear EGO admit that, even if they don't do anything for the LB7654 they can at least make sure future products don't have this defect.
I am having this problem with the 5ahr battery just running on highest setting but not on turbo mode!
Have to wait or reposition battery also.
I also have this problem with a 7650 model .I used 3month for snow blower but now no more working, I am wating new one. Last time I used 650cfm model and 2amp battery about 2 years no ploblem .
I had an issue too. I was using the 650 Blower and I put the HUGE battery that went to the lawn mower. It worked good at first. Now the blower does not work anymore. Ive had the blower 3 years. Now the Blower will not work at all. It does nothing. It does not matter what battery I use. I wandered if putting the larger battery on the blower that required a smaller battery messed it up. It worked fine until I put the extra large battery. Now its completely dead. The blower will not work at all. I live in Mississippi so I have no idea who might be able to look at it to diagnose the blower as to whether it is fixable or not.
I'm sorry that happened to you. EGO does have a support section on their website which should be able to tell you where your nearest EGO repair place is. Mine was at a Northern Tool and Equipment store but yours might be different. You can call them here:
egopowerplus.com/contact-us
Having the same issue; thanks so much for posting
Any updates on what Ego is doing about this? I hope they are revising this blower to address its issues. I bought one today as it’s 30% off with battery and charger. Noticed the shipping times are far out. This makes me wonder if a revision is in the process to this blower.
I also have this problem with a 7650 model just purchased and used for the first time today!!! Exactly as you described. 8:38
This is surprising - a larger battery should definitely not be running into heat issues since the load is spread across more cells. I've had issues when using too small of a battery with some tools, like a 2.5Ah with a string trimmer running continuously in the summer. I have a dozen 12Ah batteries and use them all the time in many tools. I have a 7654 blower but haven't tried one in that as of yet. I'll try to remember to give it a try sometime soon. Does the battery have all 5 lights turn red? That's the indicator for a temperature problem.
I agree, I would have expected the same: using a smaller battery would result in overdischarge/overheating. All 5 lights do not flash red (that I've noticed), they flash green once and then nothing. After about 20-30 seconds they flash again and I can resume blowing. Alternatively, I can disconnect the battery and reconnect and resume blowing at turbo.
I would love to hear if you encountered the same issue with your blower and the 12.0ah battery running on turbo! Please let us know!
@@DanielGoodwin-jq1oc Well, sure enough, mine does the same thing! That's pretty disappointing and seems to clearly be an issue with the tool...
@@DanielGoodwin-jq1oc I normally use an Ego Backpack Link (BH1001) and today got that out and tested again with the same blower and same battery. Taped the triggers down and let it run. 15 minutes later, it was still running. I don't know how this works around the compatibility problem but it does, and wearing the battery weight on your back is much more comfortable with a lot of tools. I recommend ordering one! I'm still going to complain about the issue to Ego.
@@caseygina3553 The backpack adapter does seem like a great product and its good to know that it "fixes" the issue with running 10ah and 12ah batteries in the LB7654! Thanks for sharing this as an option!
@@caseygina3553 We might need to get a bit more data on this before we can conclude that the backpack fixes the issue with the 12Ah battery. My STX3800 cuts out under modest load with the backpack and a 12Ah battery.
I have the exact same problem with the 5amp hour. Funny, tech support says they have never heard of anyone saying that the unit shuts off. I thought I had a bad unit, so I took mine back to Lowes and they swapped it out no questions asked. But same problem with a different unit. What bugs me the most is Ego won't admit to a design flaw or whatever the problem is. I assume it has some type of thermo protection sensor that monitors motor heat and then it cuts off. I live in Texas and I notice more of an issue. when it is 95 plus degrees out. It's now fall and 75 degrees and it doesn't seem to cut off as quickly.
hi I have the same 765 blower and battery combo you have and have the same problem and I just googled it and it took me to your video ego just sent me new battery and I have the same problem cuts out after 10 15 mins then gets every 3 to 5 mins it is the battery I used the 12a battery in my smaller ego blower and turbo or not they cut out I was going to call ego tomorrow I figured they would tell me just what you was told I'm the only one this has to be a over load cir protection in the battery I don't get it because if I used in in there new pressure washer I'm sure it could draw more amps then the blower in turbo I was going to buy a 9AH battery from amazon a knock off one just to see if it would do this sounds to me we both payed good money for this and I bet its a no fix did you get anywhere yet with ego or anything else I detail cars an used this 765 for blowing water off cars so this is always in turbo mode
I have the 765 blower and just ran into this issue with the 7.5amp battery this week. I’ve used it before, but it was cooler. Now that it’s 90 degrees outside, I wonder if it is an over heating issue. Are folks finding that ego will fix or replace the blower?
(Thanks for putting this video together with this specific issue)
EGO does seem open to replacing/repairing the Blower but you have to go through the warranty process and I haven't yet heard from anyone who confirmed that replacement alone successfully resolved the issue. If you proceed with yours successfully, please comment and let us know.
Yep I've had same issue with 7.5amp. Thay did fix it though with a new main board. But main board has blown 3 times in less than 12 months.
I also have that same blower and have that exact same issue with a 10 amp battery and I just stop for a few seconds and it will restart but I can't use turbo very long or it will cut off.
I have a Ego backpack blower and I can run it 100% in turbo and it doesn't cut off. So it's not the battery because if was the battery then the 5 amh battery would quit even sooner.
I have had the same problem it is specific to 765 blower it happens on the 5ah 10ah and 12ah battery I have. I have exchanged my 765 blower 3 times at Lowe’s it’s fine if you don’t use turbo but if you do this problem you described happens all the time. This my never happened with my 650 blower
Whats the conclusion of this? Is EGO doing further investigation on there end? I have the exact same issue with my 765 and my 12Ah batteries that came with my snowblower! I use turbo to dry my car after washing it.
Based on the number of responses we've seen here, it clearly isn't a one-off issue. I don't have any direct contacts at EGO besides the general support number but would love to share this video and all the comments that have followed with EGO's engineering team.
I found this video because I am experiencing the same problem. Not just with the 765 cfm blower w/ 12 amp battery, but also with the 10 amp. And also with the 800 cfm commercial grade backpack blower from ego. Really frustrating, especially knowing how much money I've invested into this company for my landscaping business
I had the same problem with that blower and a new 7.5 battery. After a few charge cycles, the problem went away.
Just ran into this problem with a brand new one from Lowe’s purchased a couple days ago does the same thing I also have the eagle 530 CFM and I can run mine all day long on 12 amp power batteries in turbo mode, Will be making a video about this.
I have the same issue..but I can't get it to even start. I have the same ego blower with the intro model..and I use turbo all the time..and works great even after 5 years
I was going to buy this leaf blower today, and it looks like im not going to be purchasing it. 😢
You can buy it just use the 5 that comes with it only
just happened to me today . Mine won't work at all. I hear for another site, replacing the wiring system will fix the problem.
Thanks for the warning. I love my EGO products, but I will stick to my 5ah batteries. Appreciate your video.
Not sure the issue is the actual battery. More likely it is runninig the blower in Turbo mode for extended periods of time that is causing the problem. I have only every used 2.5aH and 5aH batteries. After two years my EGO blower has just stopped working. I'm getting it repaired and will minimise the use of Turbo mode in future. I get the impression that Turbo mode should only be used for very short burts - say a max of 5 seconds every minute or so. Anything longer than that and you will eventually cook the electronics on the PCB.
I have the same problem with my 650 cfm blower with a 7.5 amp hour battery so it’s not just your setup that’s having this issue, it works perfectly fine with my 5.0 amp hour battery’s though
Does it happen with all of the 12ah batteries that your zero turn came with?
Correct, all of the 12ah batteries trigger this behavior from the hand held blower. They work fine in the new backpack blower and in the shopvac on turbo.
Excellent video! I have a similar problem with my HT2500. It will stop right in the middle of an easy cut for no reason. It is a beast of a hedge trimmer; theoretically; but not so much in practice.
I have a 12ah battery. I have no problems with it in the CSX5000 chainsaw.
I’m a repair tech at our shop in Texas I’ll try new off the shelf in the morning and post update
Hi there. Any udpates on your test? I still waiting for the service tech to fix mine. Thank you
Where is the update? I already know what you are going to say. You are the 2nd person to ever have this problem
Mine just did it just on high, no turbo 😮
Not sure the issue is the actual battery. More likely it is runninig the blower in Turbo mode for extended periods of time that is causing the problem. I have only every used 2.5aH and 5aH batteries. After two years my EGO blower has just stopped working. I'm getting it repaired and will minimise the use of Turbo mode in future. I get the impression that Turbo mode should only be used for very short burts - say a max of 5 seconds every minute or so. Anything longer than that and you will eventually cook the electronics on the PCB and end up with a failed blower skin.
I have an LB6500 56V EGO blower and same thing occurs with mine using a 5.0 AH battery. My EGO battery just died (lights just flash red) so I bought an after market battery which works fine under normal blowing, but still has the same "cut out" issues of the original EGO battery. This is definitely a blower issue and not battery issue.
Same exact problem - on high, not turbo and with any battery used
I had same problem replaced bldc controller in blower with Amazon one and worked great again
I've been dealing with this issue for the last 3 months. My 765 cfm does this with the 4amp, 5amp and 10amp batteries. I actually dropped it off for the 3rd time at Northern Tools to be serviced today. Ego customer service claims that it shouldn't shut off after pressing the turbo button for an extended period. It's definitely a manufacturer flaw that should be recalled, but Ego refuses to acknowledge. Maybe a class action lawsuit would change their minds. This tool wasn't cheap.
“Daniel Son” …
I was getting this same ‘cut out’ with the 5.0 Ah battery, whilst in Turbo. Pull the battery, then it restarts, but will cut out again when Turbo is engaged. Talked with my CherVon Rep, and Ego, and then, while I was waiting for a response back, the impeller lost a fin, when my Wife was running it! 😮 Now it is just hanging on its peg in the basement stairway. Cant locate my receipt, and Effing Lowe’s is NO Help!
I am demoing the big 80 Volt Greenworks right now, and while it is not the most ergo blower, it does perform well, maybe just below the level of the 765 EGO. But the battery and charger system works well, and battery is charged up quickly, and battery never gets hot! I am not invested in the EGO lineup, and until Lowes can get me a copy of my valid receipt, I may just change to Greenworks!
Great Video and possibly good PSA! Come on EGO/ CherVon! Get it together!
Ugh! I hate having to search for receipts to the big box stores, that is the worst! They've gotten a bit better if you have their member rewards program as it stores your receipts in the phone app. Hoping you and/or Lowes will be able to locate that receipt.
AS for the Greenworks, they definitely have some nice looking products! I was a little burned because the Kobalt line of 80v tools at Lowes was produced by Greenworks and then it seems like they just phased that entire line out which left me stranded till I switched to Ego. The Kobalt pole saw was by far the best cordless pole saw I've ever used, I presume the Greenworks model should be similar as they're essentially the same tool lineup. I will say this about EGO, this is the first and only tool in their lineup that I've had a problem with. It does seem to be pervasive and a design/compatability flaw that they should acknowledge and address. I have 3 chainsaws, their backpack blower, the mower, hedge trimmer, weedeater etc and all of those work fantastic. I wouldn't necessarily give up on the whole product line but yeah, the LB7654 has an issue for sure.
@@DanielGoodwin-jq1oc hi Daniel! Great comment and thanks for a great reply. The EGO moves some air, no doubt, but at what cost in durability and reliability? Take care my friend!
I had this same issue with a 10ah battery
I suspected that 10.0ah battery would also result in the same behavior! Thanks for confirming! Also that confirms its not just my blower which I was also fairly confident that was true.
@@MichaelLunaus Also confirmed
After watching this video and reading the comments, I'll definitely not buy an EGO blower, until EGO fixes the problem. I can see that it might not be able to run turbo as long as a large battery could power it. If so however, this should be made clear in the instructions AND the machine/battery itself should reduce the power to prevent damage. If I use one of my flashlights on turbo they reduce brightness after a certain time/temperature to prevent damage to the light and the user. The ones I mostly use also specify those times right up front in the specification. Most good flashlights will do this, but some do hide the actual timing of the step down, I suppose to make gullible potential customers believe that their flashlight will ignore physics.
Since I just purchased an expensive EGO mower that has not even arrived yet, I am disappointed that EGO has not addressed the issue. After all they are big on registration. They could send out a notice to registered users not to use turbo for more than a set time, accommodate users who have had problems, and fix the problem in future models.
EGO needs to step up and fix this, in addition, they need to stop falsley advertising their runtime on turbo/or claiming compatability with all batteries. I own a substantial amount of EGO products and am typically happy with my purchases. The manner in which they're handling this would infuriate me and cause me to question my future business with them.
Confirmed! It happens to me it’s annoying! I wish they could have a fix! I have the 12ah battery and the same blower owned it a week does it in turbo mode also same shit happens with my 7.5 ah from the mower kinda sucks man
I am not sure I understand how is temperature protection is "annoying" or "issue that needs to be fixed". Would you prefer motor to overheat and die (best case scenario) or get to dangerously high temperature and set battery on fire together with the shop/shed/house (worst case scenario)? Electric motors of this size can not work at 12A continuously. There are gas leaf blowers for that.
What's worrying is the amount of agreeing comments. It is like complaining that your car airbag was deployed after you hit another vehicle, and justifying the complain by the fact that your car can go even faster than you were going.
If this was indeed intentional behavior (i.e. temperature protection), then EGO would have immediately said, this is a safety mechanism. They didn't. They said they'd never heard of that behavior before. Further, even today on their website they proudly display the run time in Turbo mode...which would lead one to believe that you can run it continuously in turbo.
I Have this exact problem with my 56V blower.
I’m m not positive but I’m starting to think it’s the battery being physically hot. I moved mine into the garage which is a lot cooler than the shed and it hasn’t done it since. It’s a shame because it’s a great blower when it works
I have the same issue but with 5ah also 2.5
I'm surprised on that. I wasn't able to get this behavior to occur with my 5ah battery nor my 2.5ah but I just assumed it was because they discharged fast enough that the battery didn't get too warm first.
@@DanielGoodwin-jq1ocDo you know anything about the similar Greenworks 800cfm one?? maybe I'll entertain that one instead what do you think?
Same with 7.5ah
Take the tip off the end tube
Just ran into this problem with a brand new one from Lowe’s purchased a couple days ago does the same thing I also have the eagle 530 CFM and I can run mine all day long on 12 amp power batteries in turbo mode, Will be making a video about this.