I'm having this issue on the mobile version and can't find any fix anywhere cept from Disney and none of their fixes worked. I need help. Having smae issue with the DC universe app
Dude I hope they fix it soon I just want to watch the mandolorian and for some reason it just pops up with a black screen thanks for helping us be heard.
I’m having to opposite issue, it shows images, but the English audio is completely muted no matter how much I raise the volume. Other languages work, it’s just English?
This is great! I'm having issues with constant frame stuttering on my fire stick. Only with Disney Plus. Really frustrating trying to find any solutions to it so far :(
I was trying to watch Wandavision when suddenly I couldn't play it because first off it was choppy and slow and when it wasnt the screen would stay black
@@abigailalaniz2757 go to your display settings on your phone and see if you can change the resolution. There are so many different phones its hard to give exact instructions on how to change the resolution.
I have the same problem on my phone i need help to fix it
me too
I'm having this issue on the mobile version and can't find any fix anywhere cept from Disney and none of their fixes worked. I need help. Having smae issue with the DC universe app
Me too
You can fix it by turning the HD setting into Sd
Same
@@lilybug3 hell yeah ma man thanks for the help
@@lilybug3 Thx bro it worked 🙏🙏
Thanks for this. I wasn't able to do what was shown in the video, but it gave me the idea to use the voice search which ended up working for me.
Thank you..I was thinking it was just mine.
For what it's worth...I just tweeted Disney + and shared this video
Dude I hope they fix it soon I just want to watch the mandolorian and for some reason it just pops up with a black screen thanks for helping us be heard.
Does this work on a Samsung tv? Was trying to watch onward and did the same to me
What tv do you have out of curiosity... is it Vizio?
Yes it's a Vizio E70F3 from TARGET.
I’m having to opposite issue, it shows images, but the English audio is completely muted no matter how much I raise the volume. Other languages work, it’s just English?
This is great! I'm having issues with constant frame stuttering on my fire stick. Only with Disney Plus. Really frustrating trying to find any solutions to it so far :(
I was trying to watch Wandavision when suddenly I couldn't play it because first off it was choppy and slow and when it wasnt the screen would stay black
I'm on Disney plus with my mobile device too and the movie will come on for seconds and then the screen goes black but I have audio
Same wtf
Bro To me the image works but the audio does not work as I can aser to solve it help please
THANK YOU SO MUCH!!!!
Mine keeps fading the left side of the screen every few seconds
I have the same problem but on phone
Mine is on a phone how do you fix that
Try dropping the display resolution on your phone in settings, display
@@erniesantana9918 how do you do that mine is also on a phone
@@abigailalaniz2757 go to your display settings on your phone and see if you can change the resolution. There are so many different phones its hard to give exact instructions on how to change the resolution.
@@erniesantana9918 thanks ill try it
@@erniesantana9918 do you know any other ways for phone?
I have the opposite problem I can see it but can’t hear it
I have this same issue! I can see but can’t hear unless I use the audio with ppl talking and I just can’t deal why that‼️
Mine only gives me auto and 1080p options. Neither work
Is your firestick a 4K version?
Okay. You’re on the home option... then you click what? It just stays highlighted on hone, and a whole new screen comes up
What part of the video are you referring to? Once you exit Disney goto the settings on your 4k stick. Then go to the display settings.
Thank you!!!!!!
Same but i cant fix
i get this in 4k dolby vision via my nvidia shield pro 2020 on my LG tv
This happens to me but on the phpne....
I'm sorry I dont know how to fix the issue on the phone. What movie are you trying to watch?
@@erniesantana9918 mandalorian but ima download the episodes see if that helps
3lxst ya does that wrk
Turn on the maximum brightness on the phone and then it should work
Same thing happens on my 4k firestick when I try to watch free movies on youtube. I will have to try the resolution fix. Thanks.
Don't be weird talk ghrough the steps