The Makeup Wipes That Caused 'Chemical Burns' - The Neutrogena Lawsuit - When Beauty Turns Ugly

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  • Опубліковано 12 січ 2025

КОМЕНТАРІ • 1 тис.

  • @JamesWelsh
    @JamesWelsh  Рік тому +400

    Omg I forgot to link the products!!! I’m away from my laptop but will have it done in the next 24hours 🫠

    • @FleaÉire
      @FleaÉire Рік тому +5

      You know when you read a medicines leaflet and it says do not take with grapefruit juice? Wonder is that linked? The grapefruit burns the skin, as it’s applied topically? Not ingested? Intrigued, but too lazy (and high) to actually look it up 🤣
      Edit: I’m 29, closer to 30 and experiencing the worst acne for the first time. Not even as a teen did I have so many and sore spots. Used to get the occasional mountain, but this? It’s the milkybars doing it. I’m addicted. I found a random face brand - maybe up adm coming? Anyways bar of soap for oily and blemish prone skin by Acnaut, by Biotrade, Biotrade. With lactic and salicylic acid. Cleared it a lot. I used a face mask last night and broke out again. Skin won’t take anything more than Snail Mucin by CosRX without a break out. My skin is highly reactive, so it’s rejecting anything it deems too rich 🥲😂

    • @blankererer6944
      @blankererer6944 Рік тому +11

      @@FleaÉire I’ve had anti-anxiety medications which said you couldn’t have grapefruit on the leaflet. IIRC when I looked it up, there was something about how the juice made the tablets less effective due to stopping them being absorbed

    • @zuglymonster
      @zuglymonster Рік тому +6

      The grapefruit actually increases the effects of benzos. For awhile they used to say that in the warnings but people were trying to use it to enhance it so they changed it

    • @trilbynhiss
      @trilbynhiss Рік тому +3

      I'm def interested in that foundation you patted on, your skin looked flawless.

    • @octobergirl4
      @octobergirl4 Рік тому

      I remember buying the sensitive skin cleansing wipes from Neutrogena and they gave me a stingy sensation and make my face red, I thought that it was because of my exema, use them once,throw them away and never again...

  • @soulfoodsmama2980
    @soulfoodsmama2980 Рік тому +2199

    I nearly choked on my tea when you described the giant dramatic cleansing splash that “f-s up the entire bathroom” - honestly the most accurate description of that phenomenon.

    • @JamesWelsh
      @JamesWelsh  Рік тому +125

      😂😂😂

    • @zuglymonster
      @zuglymonster Рік тому +14

      Lol I rewound it to watch it again

    • @selenachan4230
      @selenachan4230 Рік тому +5

      20 splashes

    • @CyanDesyko
      @CyanDesyko Рік тому +26

      I tried that once when I was a young teen and started washing my face with clearasil because I thought it was what you had to do…

    • @kerrythomson1105
      @kerrythomson1105 Рік тому +35

      Not me at the local sports store buying terrycloth head/wristband sets… and when the sales clerk asks what sports I’m into that would require MULTIPLE sets, I just say “Washing my face 😬”.

  • @Poemi10304
    @Poemi10304 Рік тому +1261

    Neutrogena is definitely great for teens with super oily skin. However, I'm horrified that people have used scrubs around their eyes, especially to remove eye makeup. Scrubs are way too harsh for the eye area.

    • @msk-qp6fn
      @msk-qp6fn Рік тому +12

      Same ☠

    • @annihilxte
      @annihilxte Рік тому +58

      I know right! When I heard that I physically cringed at the thought. Not a good idea.

    • @Tjnovakart
      @Tjnovakart Рік тому +21

      Yess! I’m an adult, but my t-zone is very very oily and the wipes work well for removing the foundation in that area. I definitely wouldn’t use it on my eyes anymore though- made that mistake before 😅

    • @perly0153
      @perly0153 Рік тому +4

      I'm 28 and the grapefruit scrub been perfect for years.

    • @RoNiobium
      @RoNiobium Рік тому +2

      Right?!
      I love neutrogena's moisturizers and I use their wipes for travel sometimes. But i do not react well to their scrubs and cleaners

  • @GeminiGothamXO
    @GeminiGothamXO Рік тому +1615

    Everyone hyped those wipes to me like 6 years ago and I tried them and absolutely hated them. They made my skin dry as hell, red, raw. I just avoid all makeup wipes now. Why bother when makeup balms and gentle micellar waters exist

    • @libraopal22
      @libraopal22 Рік тому +75

      I agree my life changed after experiencing micellar water. I waste so little products because of this. Wipes only smear and even sometimes hurt my eyes when I have eyeliners or even mascaras on. I understand if it’s a last resort where you don’t have any other alternative but still it’s a waste and feels like a film on my face.

    • @ghoulishtoad
      @ghoulishtoad Рік тому +10

      Albolene makeup remover balm is my life saver!! leaves my skin so soft. Although if ur acne prone maybe not use it cuz it has petroleum jelly in it and I know that can possibly make acne worse

    • @aubrey44444
      @aubrey44444 Рік тому +25

      I keep trying micellar waters and can’t figure them out. None I’ve tried have done anything for removing my makeup and making my skin feel cleansed. Can you recommend a decent one?

    • @libraopal22
      @libraopal22 Рік тому +20

      @aubrey44444 hi have you tried garnier micellar water? That's the one I usually go for and they have small sizes if you want to sample it. It also depends on the quality of the cotton pads used for water are they the type that aren't weak or their fibers get loose easily when washing your face with?

    • @albean3030
      @albean3030 Рік тому +11

      ​@@aubrey44444the Cerave micellar water works pretty well for me. Depending on what makeup I'm using I do sometimes have to do a double cleanse but overall I feel like it does a pretty good job when I just need a quick "wash."

  • @Aimee-Gates
    @Aimee-Gates Рік тому +732

    Grapefruit interacts with lots of things. There are some medications that tell you that you cannot consume grapefruit in any way while taking it due to the interaction, it is a real thing.

    • @sharonharris9782
      @sharonharris9782 Рік тому +97

      Very true. I take medicine for high cholesterol and can't eat grapefruit

    • @JamesWelsh
      @JamesWelsh  Рік тому +130

      Ohhhh I had no idea about this!

    • @pammclaughlin8210
      @pammclaughlin8210 Рік тому +55

      @@JamesWelshyep I cannot have grapefruit in any form anymore….it will interact with the Tamoxifen I’m on!

    • @lexwithbub
      @lexwithbub Рік тому +60

      I feel like citrus just shouldn't be in skincare.

    • @ayanadixon4763
      @ayanadixon4763 Рік тому +58

      Citrus also reacts with the sun and can cause severe skin irritation.

  • @alexandrareitz2109
    @alexandrareitz2109 Рік тому +1068

    I love the grapefruit scrub and I’ve been using it for years but I’ve never looked at it and said “let me rub this all over my eyes”…

    • @GenXfrom75
      @GenXfrom75 Рік тому +189

      😂 exactly! Who is scrubbing beads around their eyeballs?😂

    • @JamesWelsh
      @JamesWelsh  Рік тому +274

      Because of common sense right?! 😩

    • @perly0153
      @perly0153 Рік тому +8

      Me too lol

    • @MissSeaworld8
      @MissSeaworld8 Рік тому +3

      😂😂

    • @feistyflavors5227
      @feistyflavors5227 Рік тому +46

      Right! I used it for over 5 years with no issues, and I have very finicky skin. You can’t just rub citrus in anywhere…come on people

  • @julsweaver
    @julsweaver Рік тому +870

    I work for Clinique and if I see someone buying the Neutrogena wipes, or really any wipes, I offer them a sample of makeup cleansing balm 😂

    • @GenXfrom75
      @GenXfrom75 Рік тому +83

      I love Take the Day Off, but I'm a more elf make-up melting cleansing balm budget 😂❤

    • @julsweaver
      @julsweaver Рік тому +37

      @@GenXfrom75 what works works

    • @GenXfrom75
      @GenXfrom75 Рік тому +45

      @@julsweaver absolutely! Balms are really so much better than ANY wipe.

    • @julsweaver
      @julsweaver Рік тому +42

      @@GenXfrom75 Halloween is coming and I love passing out the balm samples with labels that say, " --Take- GHOST 👻 the Day Off "

    • @erinmoore9681
      @erinmoore9681 Рік тому +20

      Thank you for your service 🙏🏼

  • @luvmagnetik
    @luvmagnetik Рік тому +746

    i’m also allergic to the neutrogena grapefruit line. not because of anything neutrogena did but because i’m allergic to grapefruit lol

    • @hipeeps1000
      @hipeeps1000 Рік тому +35

      I also have a random grapefruit allergy and found out from trying that product and breaking out in hives!!

    • @xerk2945
      @xerk2945 Рік тому +30

      I've never seen another person be allergic to grapefruit. I'm kinda morbidly excited.

    • @sam81345
      @sam81345 Рік тому +6

      ​@@xerk2945wut 💀

    • @sabinajoh
      @sabinajoh Рік тому +20

      @@xerk2945from what it does to meds I’m not touching it with a 10ft pole

    • @Devoidus
      @Devoidus Рік тому +12

      I don’t even think I have a grapefruit allergy, but I’ve used the grapefruit scrub and my face swelled up and became rashy. I definitely did not use any other face products, but it was terrible. This was well over 10+ years ago and I’ve not touched a neutrogena or grapefruit-related product since.

  • @almondtarte
    @almondtarte Рік тому +521

    "Being the original number 1 dermatologist recommended skincare product."
    ".....before Cerave...." 😂 😂 💀

    • @JamesWelsh
      @JamesWelsh  Рік тому +33

      🫢😏😂

    • @lucyt7189
      @lucyt7189 Рік тому +12

      @@JamesWelsh I am not allergic to anything - I can literally use ANY lotion or face wash and have used anything that's on sale for about 30 years now. That is - until I tried CeraVe Eye Repair Creme. I finally found something that I cannot tolerate on my skin. SOOOOOO ITCHY!
      Neutrogena Hydro Boost line, however, is seriously the best thing ever. I also have had a bottle of Neutrogena Oil-Free Acne Wash Pink Grapefruit Cream Cleanser for many years now and use it occasionally if I have a pimple, but I don't like the menthol in it. I seriously hate face washes with menthol.
      One can be allergic to anything, though, or become allergic seemingly overnight. My kid was super allergic to something in the staple in many households - Huggies wipes. I am talking chemical burns on my poor baby's skin. But I simply stopped using them instead of suing the company, even though many other parents reported the same reaction in their kids.

    • @teletubbiestunetwister9570
      @teletubbiestunetwister9570 Рік тому +3

      @@lucyt7189 I love the Hydroboost SPF on everything under my nose. Anything higher than that and my eyes freak out. But I love the feel of it and the smell. :)

    • @lucyt7189
      @lucyt7189 Рік тому

      @@catrice1296 but you aren't suing them, right? :)

    • @robina.9402
      @robina.9402 Рік тому +5

      ​​@@lucyt7189 The worst skincare reaction I've had this year was a CeraVe lotion that recommended for soothing rosacea! So itchy, I literally ran and washed my face

  • @Gabi_myers
    @Gabi_myers Рік тому +293

    I didn’t even know about the lawsuit but the initial reason I swapped from makeup wipes to micellar water and balm cleansers was because of how bad the neutrogena ones burned my eyes

    • @staceyshere
      @staceyshere Рік тому +5

      I literally had the same exact journey. The wipes caused my skin to breakout on these red itchy bumps. I threw them out. Didn’t even bother giving them away.

  • @mannypedib
    @mannypedib Рік тому +224

    It’s wild about those wipes because WVERY SINGLE ONE of those Vogue Skincare videos used to have these makeup remover wipes. Every model and actress showcased them next to La Mer and Sunday Riley like it wasn’t OBVIOUS product placement.

  • @Kiterpuss
    @Kiterpuss Рік тому +190

    Given that the issue seems to be spread across different formulations of wipes, I wonder if the issue is the fabric of the wipes themselves. They may just be more abrasive than they seem the way rice flour or baking powder is. People can feel something as soft or smooth on their fingers but it can be abrasive to thin skin like around the eyes or mouth.

    • @JamesWelsh
      @JamesWelsh  Рік тому +71

      Mmmm yeah that’s a good point. That teamed with people maybe scrubbing too hard!

    • @makeupmel99
      @makeupmel99 Рік тому +11

      They are made with plastic, and they always felt much harsher than multi-purpose (face and body) plastic-free wipes that I’ve used.

    • @SlothDaan
      @SlothDaan Рік тому +10

      That might be possible. I haven't found a single wipe that didn't sting. Even those for sensitive or dry skin. If I use them twice in a row it even starts to burn.
      Now I only use them when I have dirt on my arms of chest area, and I need to get it off quickly.

    • @eepinwillow
      @eepinwillow Рік тому +9

      You might be on to something. I've noticed with a lot of wipe products, when you scrub too hard, the surface texture can change as the little fibers start to come up out of the weave. Like if I rub a baby wipe on my skin too much, even on tough areas like my arms, it'll get that dry, stretched, raw feeling.
      Might be that the fabric irritates or tears the skin and lets the (intended topical) ingredients into the wounds.

    • @aromaladyellie
      @aromaladyellie Рік тому

      They do feel like sandpaper.

  • @eiremerald
    @eiremerald Рік тому +246

    You can get an allergic reaction to anything. It doesn't mean it's inherently bad. I've been using the Neutrogena wipes as a "first stage" cleanse and eye makeup removed for at least a decade now and have never had an issue with them. I follow it with micellar water, as that alone won't remove my mascara or eyeliner at all. I loathe washing my face at a sink, as no matter what I do, I get water down my arms and on the floor.

    • @eliseg0001
      @eliseg0001 Рік тому +40

      Have you considered using washing wristbands? They’re like thick microfiber scrunchies that you wear on your wrists to catch any water that would otherwise run down your arms

    • @AkiAlchemicae
      @AkiAlchemicae Рік тому +16

      I second the wristbands! Used to hate washing my face over the sink, but these wristbands really are a godsent!🙏🏻

    • @lindseyyoung9149
      @lindseyyoung9149 Рік тому +15

      ​@eliseg0001 Omg I love you for this suggestion!! Thank you so much! I'm heading to Amazon now to find some because the water running down my arms while washing my face struggle is real! Lol

    • @oanafl
      @oanafl Рік тому +28

      I'm sorry but I will never understand why people invest money in makeup wipes when they don't even do their job...... It's ecological & financial waste for absolutely no reason. Using a microfiber cloth with micellar water and then a cleanser would be absolutely perfect in your case! Please consider this, as the cloth would be much gentler on your face anyway (makeup wipes can be very exfoliating).
      Edit: Have to add another tip. To remove your eye makeup more easily, hold the cloth with micellar water over your eye area and let the product get into the makeup before you start removing it. It will make your life much easier, as it "breaks down" the makeup, otherwise it doesn't have enough time if you just start scrubbing from the get-go.

    • @RonniV2
      @RonniV2 Рік тому +2

      Same! I always use the wipes first because micellar water never removes my eye makeup and I have to use so much to remove my face makeup. I use the knockoff wipes from CVS lol.

  • @myusernameissusan
    @myusernameissusan Рік тому +140

    You can be allergic to absolutely anything, always wise to do a patch test if you have allergies. I patch test everything these days as I seem to be getting more sensitive to stuff the older I get. I get contact dermatitis on my hands all the time and recently had a huge rash around my mouth after visiting the dentist which I'm assuming was the latex gloves and I had a terrible reaction to the sticky part of the dressings after a recent hospital visit. Be careful with everything you put on your skin as you never know when you may develop allergies. I was fine with everything until the menopause.

    • @SHFMIA
      @SHFMIA Рік тому +1

      👍🏻

    • @jennamagdalena6608
      @jennamagdalena6608 Рік тому +21

      Do a patch test even if you don't have allergies!! I normally don't but I had a terrible reaction to Laneige and my entire face was red for days.

    • @maryeckel9682
      @maryeckel9682 Рік тому +8

      Postmenopausal skin is a whole different ball game! I never saw my pores this much.

    • @myusernameissusan
      @myusernameissusan Рік тому +8

      @@maryeckel9682 indeed, I've had to change up my entire routine including make up. all my usual make up left my skin looking like a dried up old prune. It's been an expensive journey finding a good routine for my new skin.

    • @maryeckel9682
      @maryeckel9682 Рік тому +7

      @@myusernameissusan can absolutely attest to the dried up old prune effect.

  • @adafihj6439
    @adafihj6439 Рік тому +146

    Not gonna lie I have done the iconic face splash and soaked my entire bathroom. I 100% think that's the reason I hate washing my face in the sink

    • @JamesWelsh
      @JamesWelsh  Рік тому +24

      I’ve 100% done it with a lot of preparation! Towels on the floor….everywhere

    • @adafihj6439
      @adafihj6439 Рік тому +4

      @@JamesWelsh ahhh the whimsy of unbound youth

  • @alisha308
    @alisha308 Рік тому +77

    Grapefruit allergy here 👋 And I learned it the hard way (by using a cleanser that had it in it), I didn't blame or sue the company. Now I diligently check skin care and hair care product ingredients for any variation of grapefruit. Consumers have to take some responsibility when it comes to the products they use. Like you said, anyone can be allergic to anything.

    • @tessafalconer4616
      @tessafalconer4616 Рік тому +6

      Exactly! I’ve used and still use various neutrogena products from 5th grade to adulthood due to severe acne/oily skin and me and many others have never had these issues BECAUSE WE KNEW HOW TO USE THEM CORRECTLY (like not rubbing a scrub onto your eyes or whiteheads) and smart people like you STOP USING STUFF THAT HURTS YOU/IS NOT COMPATIBLE WITH YOUR SKIN, because you and many others grasp the concept that not every body/hair care product is made for everyone on earth. I hope you’ve found a good product that works for you and your allergies 😊

    • @alisha308
      @alisha308 Рік тому

      @@tessafalconer4616 thanks! I have found some great products that work well for me. Mostly from James's suggestions 😆

  • @abigailpena5950
    @abigailpena5950 Рік тому +233

    So I have PCOS which caused my face, back, neck and shoulders to be absolutely covered in acne, my face had no skin without a bump on it, so my sister took me to the pharmacy and bought the pink grapefruit scrub. When I used it, it hurt so badly that I cried, but my sister told me that it just means that it's working, she didn't want me to stop because she paid for it with her own money. Until, I couldn't feel my face anymore, it looked like a sunburn and I got made fun of even more. I threw it away and couldn't even handle sunlight for a week, she got pissed, but when she saw my face she backed off then she got me the deep clean scrub when my face could be touched again and it wasn't horrible. That was when I was 10yrs old to about 16yrs old. Thank God for hormone medications, after about ten years on medications now my skin is normal to dry with no acne at all. I'm sorry, but screw Neutrogena they traumatized our teenage years.

    • @Maialeen
      @Maialeen Рік тому +136

      I feel like that one was 95% your weird sister and 5% an inappropriate neutrogena product.

    • @ambersmith2612
      @ambersmith2612 Рік тому +95

      You mean your sister traumatized you with the help of neutragena

    • @mollyapteros
      @mollyapteros Рік тому +59

      Sorry for the horrible experience but Neutrogena didn't force your sister to use the product incorrectly. :/

    • @stephgreen3070
      @stephgreen3070 Рік тому +14

      I’m sorry you had a bad experience! I had great outcomes with Neutrogena when I was a teen. I use the hydro boost gel today and it’s lovely on my skin. The thing with skin care is that we’re all different so your mileage will vary.

    • @kellyann3292
      @kellyann3292 Рік тому +30

      I’m so sorry!
      I agree with sister comments, tho. I’m sure she didn’t know better at the time, but as a sister myself, I’d say she should pay for a nice spa day for you both or take let you blow her money on some of your favorite skin care items. As an eldest sister, if you need any tips for making this happen, I can share some guilt inducing phrases my younger sis successfully uses on me🙃

  • @GenXfrom75
    @GenXfrom75 Рік тому +160

    The only "reaction" I've ever had to Neutrogena makeup remover wipes is that they didn't actually remove my makeup. So i quit wasting my money.

    • @jenniferdignan8507
      @jenniferdignan8507 Рік тому +1

      Me too!

    • @teletubbiestunetwister9570
      @teletubbiestunetwister9570 Рік тому +3

      Same... I used one tonight - had them from a recent trip. But the only eye makeup I had was a bit of blush on the lids and some brow colour. The rest was just blush and bronzer. They are useless for anything with foundation or proper SPF.

  • @msk-qp6fn
    @msk-qp6fn Рік тому +171

    Lmao i used to copy that water splash thing as a 5~6 year old 😂😂😂 i felt cheated when i realized it didnt wipe any of the soap and only got my tshirt wet after several trials and errors 🤣🤣🤣🤣 the memories

  • @Miobambino
    @Miobambino Рік тому +73

    Allergies can creep up at any time too. My mum has used a No 7 restore and renew serum for years, but suddenly developed an allergic reaction to it out of nowhere. We’re talking swollen face, eyes, the works and she then tried some other serum, and the same reaction! It’s awful for her, and I feel terrible for her when it happens. But she can hopefully enjoy the results vicariously through me… 😂

    • @_PinkiePie.
      @_PinkiePie. Рік тому +15

      Also pointing out skincare (and any product) brands can and DO suddenly change the ingredients in their products at random. If your mom had a sudden allergic reaction to it there's a high chance the product could have changed inherently without you noticing.

    • @SatiricalSunflower
      @SatiricalSunflower Рік тому +1

      This happened to me with Kiehl’s avocado eye cream, I’d used it for years without a problem when all of a sudden I got such bad dermatitis that my dermatologist was surprised. Not sure which ingredient specifically it was, but it’s the only thing we could come up with after discussing. I still have problems with my eye skin to this day, even after the initial allergic reaction went away

    • @wrightcember
      @wrightcember Рік тому +1

      not skincare, but after YEARS of loving coconut and beetroot, im allergic! seriously! i’m not even that old!

    • @lee-cz6pc
      @lee-cz6pc Рік тому +2

      RIGHT??? my mom used dior eyeshadow palette for YEARS and one day she was suddenly allergic to the same palette!!!!!

    • @danachristie7106
      @danachristie7106 9 місяців тому +1

      My mother's hypothesis is that some allergies are influenced by hormones and aging, making some people allergic to different things at different points in their life. For example I was allergic to a red dye when I was little (it was in a bunch of candy) until I was a teenager and my mother was allergic to eggs for about 6-7 years as an adult. This is more evident in women as our hormones fluctuate more. We have had other allergies too, just not as noteworthy

  • @tessfabled4115
    @tessfabled4115 Рік тому +31

    I literally use that grapefruit scrub right now and have never has an issue with it - but it's mostly on my chest/back and like twice a week lol. My skin is so insanely oily I can leave oil marks on surfaces and have never found a product able to dull the shine of my massive-ass forehead...

  • @Hiiiiiiiiieeee
    @Hiiiiiiiiieeee Рік тому +66

    I mean, can we really blame the product when she used it so inappropriately? I would think it was common sense, especially from a holistic specialist, to not scrub around your eyes with an exfoliate her that has micro beads. Definitely an example of playing stupid games and winning stupid prizes. And after looking at the other people that had similar reactions, do we agree that they look like they used an extreme amount and probably scrubbed the daylights out of their skin? The one that had that reaction on her neck in particular. Why would you use a scrub on your neck? Is it not common knowledge that the eye area and the neck are more sensitive than the rest of our face and body? I think I forget sometimes not everyone watches, copious amounts of skin care of UA-cam people like me.

    • @JamesWelsh
      @JamesWelsh  Рік тому +32

      Yeah I think that’s also why physical scrubs have a bad reputation. Because people SCRUB at their skin. Instead of a gentle massage!

    • @the-postal-dude
      @the-postal-dude Рік тому +6

      i think it's not really common knowledge that the neck's skin is sensitive, but it's definitely well known that the eyes are sensitive

  • @Willcaro333
    @Willcaro333 Рік тому +17

    I used that grapefruit acne scrub body wash because of my insecurities about my back acne and it burned THE CRAP out of the skin on my back. All these little itchy bumps popped up and my skin looked so chemically burned. I’m glad I only used it on my body and not my face!

  • @xoWhitney101ox
    @xoWhitney101ox Рік тому +20

    That’s so crazy because that same exact Neutrogena Grapefruit Cleaners did the SAME thing to my face, as well over a decade ago! My eyes were almost swollen shut, and I definitely did not use anything with it! It didn’t even start immediately, but it did start after a week or so. I thought it was just me!

    • @Goldenretriever-k8m
      @Goldenretriever-k8m Рік тому +2

      it happened to my mom too! She took a bath with the grapefruit cleanser on a wash cloth and let it soak into her forehead, then her forehead was sooo swollen and her eyes were puffy, she looked unrecognizable all for like a week at least. Then she fell ill and got diagnosed with hypothyroidism. After that she started to fall sometimes and got diagnosed with hydrocephaly! She had a shunt put in, but then kept declining and now has a rare brain disease that is terminal. I wonder if it began as a runaway reaction, like some kind of inflammatory response to the face wash.

  • @ElenKarin
    @ElenKarin Рік тому +99

    I love the random bits of facts - I didn’t know about the volcanoes on Venus either😂
    But god, when you said she scrubbed around her eyes I cringed so hard omfg

    • @JamesWelsh
      @JamesWelsh  Рік тому +29

      I feel bad for her but also….why would you scrub around your eyes? 😩

  • @SuzuRadio
    @SuzuRadio Рік тому +2

    I sometimes use these wipes to remove face paint when I cosplay, they can cause burning around my nose but it's inconsistent and I can usually stop it once I wash my face. It's great for just getting the paint off

  • @GenXfrom75
    @GenXfrom75 Рік тому +46

    Neutrogena Hydro Boost face wash is so good to my skin! My face is oily and acne prone, but also aging, as I'm 48. It's always my second step after a makeup melting balm.

    • @SHFMIA
      @SHFMIA Рік тому +1

      It is really great cleanser.

    • @wintersprite
      @wintersprite Рік тому +1

      I like the Hydroboost cleanser.

  • @AKbaby89
    @AKbaby89 Рік тому +17

    I actually have acute adult allergies after a chemotherapy treatment I had to do a decade ago, and I became deathly allergic to a medication I had been on for over 8 years, ended up going into anaphylaxis, my heart stopped for a little over 2 minutes, and then I was in acoma for almost 2 weeks. I was in the hospital when i went into anaphylaxis, if i wasnt already in the hospital id be dead since i didnt have epi pens and wouldnt have ever known that it was a medication i had been taking for atleasy 8 years, including taking it twice the day before (also in the hospital). So now I really don't try any product without patch testing, and even then, the people I live with know where my epi pens are and how to use them, and I always take my meds at the same time and verbally tell someone I just took them incase something happens. I also don't really change my skincare routine or use as many products as I used to just so im able to keep track of what I'm using, when I'm using it, etc.
    Anyone can become allergic to anything at any time, but since I've been diagnosed with acute adult allergies I try to be very aware of everything I'm putting on&in my body.

  • @jcook910
    @jcook910 Рік тому +16

    There are SO many medications that cause sensitivity to grapefruit. Some epilepsy medications and most SSRIs, to name a few, will have a warning to avoid grapefruit. I wonder if that was ever considered?

    • @FissionCube
      @FissionCube Рік тому

      ssris dont cause grapefruit allergies, grapefruit affects how ur ssri medication is absorbed by your body so it could cause serotonin syndrome (which can be fatal which is why theyve gotta really make sure to put that warning on there even if it might not be too big a reaction for everyone)

    • @Goldenretriever-k8m
      @Goldenretriever-k8m Рік тому

      surely that is only when ingested, since it is using a whole different system and way it is getting absorbed, right? i think its different unless you have an actual allergy

    • @FissionCube
      @FissionCube Рік тому +3

      @@Goldenretriever-k8m yeah, grapefruit is only an issue with medication when ingested im pretty sure, so its not an allergy/sensitivity thing.
      i mean maybe if you had some kinda topical medication and still had some grapefruit on your skin or something itd be a problem but idk enough about the chemistry, i just know i cant eat grapefruit cuz itll mess with my meds and maybe kill me lol

  • @laurenjb7
    @laurenjb7 Рік тому +12

    I don't recall having an allergic reaction to their face wipes or products in particular, but my eyes are swollen more often than not so honestly who knows. BUT their face wipes always made my skin burn and more dry than other brands. I used to use their pink grapefruit body wash back before the issues of microbeads were talked about, and I did really like it as it was the only drugstore body wash that had salicylic acid in it at the time. I kind of wish they would bring it back but without the microbeads, it was so much cheaper than the acne body washes I use now

  • @tamrasmith1744
    @tamrasmith1744 Рік тому +24

    I used that Neutrogena Light Therapy Mask several years ago when it first came out. Didn’t realize there was a recall, but it worked great for me. I had a really bad flare up of acne and used the mask for about 2 weeks until it resolved. Since then, I have changed my skincare routine and my skin has been much better. I haven’t needed a mask like that. Glad I only paid for short-term use, but that’s just my story. Had to get rid of the mask anyway, because my cat chewed through the cord. 😹

    • @ItsMuffinTimePls
      @ItsMuffinTimePls Рік тому +1

      The cat knew! Or was just being a cat. Really could go either way with cats 🤣

    • @tamrasmith1744
      @tamrasmith1744 Рік тому +2

      @@ItsMuffinTimePls Pretty sure she was just being a cat. She also destroyed so many iPhone chargers. She is lucky she is cute, and that she seems to have grown out of the habit.

    • @ItsMuffinTimePls
      @ItsMuffinTimePls Рік тому +4

      @@tamrasmith1744 I still remember when my cat was still going through the "I have teeth and I must chew" phase. She stuck her tooth into the wrong wire and got a little jolt, and that was the only thing that got her to stop 🤣 (she was totally fine, just a little static-y after lol)

    • @tamrasmith1744
      @tamrasmith1744 Рік тому

      @@ItsMuffinTimePls 😱 One of the animal foster accounts I follow on IG had a kitten who suffered major mouth damage from chewing through a cord. Luckily mine stuck to thin cord that were usually not plugged in, also ruined headphones.

  • @RosieDuck
    @RosieDuck Рік тому +7

    Absolutely goes to show that not every product is for everyone. Even tried and tested drugstore staples can cause reactions or sometimes... just not work. I love their hydroboost line. I have the cream, the gel, cleanser, scrub AND the body lotion lmao. Have been using them for years and swear by them. So sad that someone got such a severe reaction from one of their products. :/

  • @LL138TM2723
    @LL138TM2723 Рік тому +3

    Watched this while dyeing my hair in the bathroom and I literally had one of the featured Neutrogena wipes within eye-line the entire time. Given how insanely dry and sensitive my skin already is, and the fact I react badly to almost every facial moisturiser on the market, I’m so grateful I didn’t have one of these reactions.

  • @dianetheone4059
    @dianetheone4059 Рік тому +70

    *****
    Captioning the products is awesome. A total pro move.

    • @JamesWelsh
      @JamesWelsh  Рік тому +7

      Ahhhhh glad you like it! Completely forgot to link them and wrote about them in the comments though 🥲

    • @dianetheone4059
      @dianetheone4059 Рік тому

      @@JamesWelsh Not a problem for me because I wait for your CosRX discount and don't really buy anything else online.

  • @Keriedawayy
    @Keriedawayy Рік тому +4

    as a nurse,we have been taught there are medications that react with grapefruit, its not something people commonly think about and as everything absorbs whether drinking the grapefruit juice eating it or in this case, a face wash, Idk we keep putting this fruit in skincare!😢

  • @gwenhowells8562
    @gwenhowells8562 Рік тому +14

    I've not used the neutrogina wipes, but I had a reaction to simple face wipes years ago. I think you can easily mistake 'sensitive skin' products as fine for everyone. It gives people a false sense of security. I dont think you can really sue the brand for it though. Especially if you are using a physical exfoliater on your eyes?!

  • @agnesabelin
    @agnesabelin Рік тому +25

    when i first got acne 4 years ago i started to use skincare. i used a toner with salicylic acid from neutrogea… but that contained a LOT of alcohol.. that DESTROYED my skin without me knowing why, and i continued to use it for longer than i’d like to admit lol… well nowadays i stay away from everything neutrogena bc of that
    …also i used that toner everyday… :|

    • @julsweaver
      @julsweaver Рік тому +9

      I found out recently that my skin is acidic. I found this out when I stopped using toners and my skin improved, also when I realized ph balance lipsticks were always turning the most intense shades on me.
      My skin is doing great! I exfoliate much less and don't use a toner, and now everyone is like, "you need witch hazel, you need this, you need to try apple cider vinegar, you should try...!"
      I finally found what works for me and everyone thinks I'm crazy for not using a toner

    • @agnesabelin
      @agnesabelin Рік тому +3

      @@julsweaver good you found what works for you! i’m still in the process of figuring things out, but right now my biggest focus is healing and hydration, which has helped my acne too. i still use a toner tho but not an active one, just a step in my hydration process!!

  • @georgecooper9766
    @georgecooper9766 Рік тому +7

    Funnily enough the worst reaction I've had to skincare is to a Clinique product - one of their makeup removers. I was tryna work out what makeup product I was allergic too and it turned out it was the makeup remover lol. Would wake up the next day with a very swollen face. I now stick to oil cleansers cos I still dunno what exactly in that I was allergic too

  • @mellie0116
    @mellie0116 Рік тому +4

    I like this style of showing the products you’re using! Not very distracting, but we can also see the name of the product really easily!!

  • @krazedkat5855
    @krazedkat5855 9 місяців тому

    OMG!! I think this is finally my reason I keep getting this rash, burning, drying reaction on my face!! The N wipes!!! Thank you for this video! I’ve had it SO many times and never gave it a thought that it was the WIPES!!

  • @vintagecherries
    @vintagecherries Рік тому +9

    Please please please I beg you. Do a detailed video on Mario Badescu. People NEED to get informed about their lawsuits. You're one of the biggest skincare UA-cam channels that is actually honest and says it like it is without hiding anything. Which is why I love you & your channel so much. It's nice to put a light into the sketchy company because I still see a lot of die hard fans of this company that need to get informed. A lot of unaware people advertise their products on social media and it's kind of unacceptable. Because I was one of the people that believed the hype, I used their rosewater witch hazel toner and I got a chemical reaction. I have used a witch hazel rosewater toner before with the same ingredients from an other brand and I didn't have that reaction. I geniuelly think that they STILL hide ingredients from their list like they did before. Because I used dupes for Mario Badescu and I didn't get any reaction. Versus the original toner from the brand that burned, irritated my pores and left me a scar on my forehead from just a week of use and a chemical like reaction that didn't make much sense. I geniuelly GENUINELY think they hide ingredients, again.

  • @sharontercha5561
    @sharontercha5561 Рік тому +1

    I've been using makeup wipes for years - without issues. I used to use Neutrogena but started using another brand when I asked my partner to pick them up for me and he brought home an alternative. Last month, I grabbed a pack of Neutrogena wipes again while out shopping and started using them (the same way I always had in the past). In the past month, I had two massive flair-ups ... chemical burns after gently cleaning my face and applying my normal night cream. It took me doing it the second time to realize the wipes were the only thing that I'd changed out in my routine. It is so bad - huge red rings, swelling, skin is puckering, dried out over night and itchy. Unreal. My entire office stopped when I walked in.

  • @trish1344
    @trish1344 Рік тому +10

    The neutrogena wipes all always made my skin burn as well. I’m not saying it’s necessarily law suit worthy, but I always thought they were awful and damaging my skin as well. I didn’t realize how many other people also had that problem!

    • @choufreakyc
      @choufreakyc Рік тому

      Same! I tried the makeup wipes and they instantly burned my skin and it was so painful. I had to wash it off immediately. I didn't know so many others had the same issue and there was a lawsuit.

    • @josclyn8775
      @josclyn8775 Рік тому

      I just bought some and had some when I was a tween. These felt a lot better than the ones I had when I was little

  • @liverpoollass7600
    @liverpoollass7600 Рік тому +1

    The only wipes I use on my face and neck is Johnson's Baby Wipes as they remove make-up and are gentle to sensitive skin.

  • @annihilxte
    @annihilxte Рік тому +5

    Omg I know someone who had a severe swelling reaction from that same grapefruit cleanser! I almost used it once but I had tried the other grapefruit cleaner by Neutrogena and I hate strong citrus smells, especially in my skincare, so I decided not to. I’m pretty sure the other one just dried out my skin. I remember using the makeup remover wipes and they burned my eyes so badly and irritated my skin so much as a teenager! And I got an insane breakout and rash using the “calming” ones so I swore I’d never use them again. Now I prefer the Walmart ones now, or the Equate ones (love the rose water one) they are so gentle and do a great job at taking my makeup off as a first step before actually cleansing. I do like the hydroboost cleanser though and have repurchased multiple times. Damn Neutrogena!! I feel so bad for everyone who had a painful reaction to these products!

  • @lindagsanchez5
    @lindagsanchez5 Рік тому +2

    I really love this When beauty turns ugly series! These videos are so interesting to watch

  • @melissaselenebeauty
    @melissaselenebeauty Рік тому +8

    Hey James! I get stinging and burning if I use makeup wipes, especially neutrogena. I use the bioderma micellar now and avoid all wipes!

    • @ppeans
      @ppeans Рік тому

      I was at Walmart and saw that on clearance for $1 a bottle. I didn't know if I'd like it so I only got one. Now I regret 😭

    • @chickennuggetthedog
      @chickennuggetthedog Рік тому +1

      Micellar water has been a life changer

  • @drtallgirl6532
    @drtallgirl6532 Рік тому +1

    Wow, I love this series. And now I have narrowed down the cause of an allergic reaction ibhad on my face a neck a couple weekends back while on a trip. I had some travel Neutrogena fragrance free wipes that I used while out of town. I had used them and the other products beforehand. The wipes always stung and caused some dryness short term but never like this. I had stopped using wipes after watching videos by you and Robert separately and on your Welsh Twins channel. So thank you for changing how i approach skin care because it has really improved the way mybskin looks and feels!

  • @Sade_adeola
    @Sade_adeola Рік тому +3

    Just gotta say- I LOVE the pink grapefruit scrub I've been using it for a decade with no issues and I'll never stop. Whenever I do, I get more acne. My combo/oily skin loves the stuff and in conjunction with great serums, moisturizers, and sunscreen I get a lot of compliments on how beautiful, flawless, and clear my skin is with and without makeup ☺️

    • @RuminatingRaptor
      @RuminatingRaptor Рік тому +1

      I love it too. People use things in a way they aren't supposed to and then act shocked when bad things happen. People like that are why we have directions on shampoo bottles.

    • @Goldenretriever-k8m
      @Goldenretriever-k8m Рік тому +1

      @@RuminatingRaptor i mean some people just have reactions to things when others do not, even if used correctly. my mom had a terrible reaction to the grapefruit acne wash

  • @UnpurrfectRobyn
    @UnpurrfectRobyn Рік тому

    My mom used that Neutrogena bar soap throughout her teens, in the 1970's, and honestly has pretty awesome skin now in her 60's. I used the liquid version of the orange soap and also the liquid grapefruit cleanser (not the scrub) in my teens and never had a bad reaction. I never liked the wipes. I tried them once and never bought another pack again.
    You're right James, there is a possibility that someone will have a reaction to any products out there so blanket allergen warnings probably aren't the answer. They should definitely make sure there is very clear recommendations to patch test on their products. I know most of my products from various brands recommend patch testing.
    Also, remember that we can become allergic or sensitive to things as we age. For instance, I can no longer eat egg yolks as they make the inside of my mouth ache. I'm 35 and have always eaten scrambled eggs and hard boiled eggs. Now I can only eat egg whites.

  • @user-mt4sc6uy5b
    @user-mt4sc6uy5b Рік тому +13

    I bought that grapefruit cleanser in 2018 when I forgot my regular cleanser on holiday and it left me with the nastiest burns after just one use. It was awful! My skin was tight and flaky, hot to touch, and sooo RED 😭

  • @jadecoolness101
    @jadecoolness101 Рік тому +1

    "Anyone can be allergic to anything" yeah, so?
    When a substantial amount of people have an allergic reaction, warnings are added... peanut/tree nut warnings are on everything.
    We SHOULD put allergy warnings on everything. The company has the responsibility to accurately warn customers of what is in it...

  • @Minicali_
    @Minicali_ Рік тому +5

    The “fucking up the sink” comment took me OUT 🤣

  • @Breyerluvr22
    @Breyerluvr22 Рік тому

    It is wild that you’re talking about this scrub. I always thought I was just weird because I also had bad reactions to this scrub but everyone I knew loved it! It ALWAYS left my skin dry, tight, red, burning, and flaking the few times I used it back in 2015. Safe to say, it went in the trash.

  • @beardiemom
    @beardiemom Рік тому +14

    I used Neutrogena sunscreen exactly once and then never touched the brand again. It really burned and my face turned bright red within seconds, so I washed it off and never touched it again. I'm not sure what it was that I reacted to, since there wasn't really anything in the sunscreen that rang alarm bells.

    • @jazzy1542
      @jazzy1542 Рік тому +3

      Omg! I never knew that someone other than me and my sister had a reaction to their sunscreen! Within 15 minutes our faces were peeling and that’s when I started avoiding neutrogena. But I gave them one more chance like 10 years later when I decided to try the wipes that everyone was using….and I started to notice that my face was burning and itching like crazy from the wipes.

    • @beardiemom
      @beardiemom Рік тому +5

      @@jazzy1542 I feel like there must be something they're using that a lot of people react to. My husband wanted to use up the sunscreen that I got, and he had a reaction, too. His just wasn't as severe as mine. And normally we don't react to the same things.
      After that I didn't even feel comfortable passing it on, because I didn't want anybody else to get a reaction from that cursed tube 😅
      I don't think they're doing it on purpose, but I would definitely suggest to people that have sensitive skin to avoid their brand alltogether.

    • @pammclaughlin8210
      @pammclaughlin8210 Рік тому +2

      This happened to me …..I used it for a few years with no issues then a few years ago I could feel my face prickling during the day everytime I applied it. That night I had a terrible rash and burns….never used it since and never had anymore issues

  • @adrianac5561
    @adrianac5561 Рік тому

    I suffered chemical burns to my face from using a neutrogena liquid face soap (the bottle was blue) once. My skin started to flake off, it became ultra dry with red patches (like tge image at minute 10:05), I became depressed cuz it made me look ugly and I didn't go out for almost a year, until my ex finally found me a cream that helped me keep my skin from shedding. Ever since I'm forced to use specific face creams that don't make me feel like my skin is burning and I gotta be careful of what I put on my face. My skin has never been the same ever since. I used to have oily skin and now it is dry and highly sensitive.
    PS: This happened to me at the end of 2014.

  • @aislinntheterrible
    @aislinntheterrible Рік тому +5

    I consider this series from James my reminder to patch-test before using new products! Hopefully I can prevent myself from turning up in a future video 😳
    Not saying to absolve companies of their responsibility, especially for brands that market to young consumers or market themselves as gentle or safer. In fact I think the brands are de-motivated from encouraging us to patch-test, because that reduces the number of new products we are going to buy and try out.

  • @phebob3979
    @phebob3979 3 місяці тому +1

    No way, I have that scrub, and the face wash! I had to stop using it cause it was breaking me out and making me all red.

  • @SHFMIA
    @SHFMIA Рік тому +11

    Every person is an individual. I've got a severe allergic reaction to Beauty of Joseon ginseng essence.

    • @TrueImmortality
      @TrueImmortality Рік тому +5

      Honestly, korean skincare is awesome, but I would think a lot of people might have allergic reactions to those products because of the high use of biological agents.

    • @SHFMIA
      @SHFMIA Рік тому

      @@TrueImmortality exactly

  • @blackrosenuk
    @blackrosenuk Рік тому +1

    I love story time with James!
    I used to use face wipes and never double cleanse. (I had tried the Neutrogena wipes once, and they left me with a horrible rash that burned for days and even made my eyes swell shut for a solid two days). My skin has really bettered since I stopped the wipes (and now do the dbl cleanse). To me, wipes really should be an "emergency-only" use -- and they should generally still be followed up with a cleanse, if possible, or at least a water-off.

  • @SunriseTango
    @SunriseTango Рік тому +11

    I like their fragrance free moisturizers and sunscreens. I feel like when people do not follow basic common sense, they should not complain about the outcome. I'm surprised she didn't use lemon slices to remove her eye makeup😒

  • @ellis2402
    @ellis2402 Рік тому +1

    Hi James :) really liking the change to captioning the products used! And another great video, love this series

  • @KitKat-ki7vi
    @KitKat-ki7vi Рік тому +11

    This is actually crazy because I experienced burning with their makeup removing wipes as well! I thought it was odd since I’m very gentle when using face wipes and I generally don’t have sensitive skin. I decided to stop using them after only a couple uses because my face would burn every time!
    Btw I recommend Burt’s Bees makeup remover wipes they are super gentle!

    • @tasnimahmed8554
      @tasnimahmed8554 Рік тому

      I felt the same and I would tell my sister how it would BURN, I thought it was just me 😂 I laughed out loud when she sent me this video 🤣

    • @Goldenretriever-k8m
      @Goldenretriever-k8m Рік тому +2

      you shouldn't use make up remover wipes anyway, dermatologists dont recommend them. you end up just rubbing the product into your skin instead of washing it off.

    • @tasnimahmed8554
      @tasnimahmed8554 Рік тому

      @pandapower5902 I generally would avoid them except on days I was feeling lazy... but these wipes would end up helping me to avoid using wipes as a whole 🫢🙃
      Micellar water and cleansers for the win

  • @aurora4218
    @aurora4218 Рік тому +1

    I've never had trouble with makeup wipes, even though I have pretty sensitive skin, and I think part of it was that I did NOT use them as directed. I'd always leave the wipe on my face like a sheet mask for 30s-1min before starting to wipe so that the cleanser in the wipe would have some time to break down my makeup before I started anything like rubbing. After the first few times I used a makeup wipe, I noticed that my skin would feel salty after, so I started to make sure I always rinsed off my face after cleansing before applying a moisturizer. This meant that not only was I avoiding irritation from rubbing the wipe into my skin, but I was also washing off the chemicals from the cleansing wipes.

  • @AriccaChristine
    @AriccaChristine Рік тому +9

    I still use the clear pore neutrogena 3.5% benzoyl peroxide mask/cleanser and I love it 😅

    • @msk-qp6fn
      @msk-qp6fn Рік тому +2

      I think that is one of the handful derms actually kinda approve of

  • @disneydreaming0210
    @disneydreaming0210 Рік тому

    I’m not exaggerating when I say James saved my skin. I had sever acne and thought that I couldn’t use any moistening products on my skin. Every product I used had drying agents and it made my skin burn and peel. Until I found James channel and watched his vids and realized I needed to balance my products. Now my skin is soft, glowy, and for the most part clear. (I still have some acne cause duh I’m human) but I’m forever grateful I found his vids

  • @verdantvixen96
    @verdantvixen96 Рік тому +3

    I’ve used some of those makeup wipes and they hurt my eyes so. bad. I would try to remove my mascara and end up with my eyes burning and watering like crazy. So incredibly frustrating when you don’t want to burn your eyes out of your head but also don’t want to toss them and feel like you’ve wasted money lol

  • @josephinepalfreyman6665
    @josephinepalfreyman6665 4 місяці тому

    I am 65 I used the original cleansing bar in the 1970's, never had teenage spot? When you mention the cost, if you looked after the bar it lasted ages. I wish they still made it, it was so gentle and effective. I now use a cleansing balm.

  • @dawnshade4939
    @dawnshade4939 Рік тому +3

    I do feel like these cases might have been an underlying and unknown grapefruit allergy. Allergies are surprisingly common and you can be mildly allergic without knowing it- I myself am mildly allergic to apples and didn’t realise until I was sixteen

    • @wintersprite
      @wintersprite Рік тому

      That or some of them could be taking medication that reacts with grapefruit. My mom takes a medication where grapefruit needs to be avoided.

    • @raerohan4241
      @raerohan4241 Рік тому

      ​@@wintersprite The amount of grapefruit in this stuff is too little to affect medications, especially since it's going onto your skin and not being ingested. Unless you mean topical medications being used on the face, in which case the first point still stands

    • @raerohan4241
      @raerohan4241 Рік тому

      ​@@wintersprite But citrus in skincare in general isn't really a good thing

  • @susanjeffries5108
    @susanjeffries5108 Рік тому +2

    I've used these wipes before and have had some of that same tingling/stinging in a minor way, but my main issue with them is that they never seem to actually make my skin feel clean. They leave such a strange residue on my face where I feel like I just have to wash my face afterwards anyway. I was gifted some in those little single use packages and it also just felt so tedious and wasteful to use them like that.

  • @xAlicia21
    @xAlicia21 Рік тому +13

    I remember the neutrogena pink grapefruit wash, but not the oil one. I used the face wash when i was younger, it smelt good but did nothing🤣

  • @CTcatfur
    @CTcatfur Рік тому +2

    Eeeek, would never put a scrub like that on my face. I do use the grapefruit scrub on my shoulders and upper back though. It’s great for that. Yes please to more k beauty. I’ve been looking at the Pyungkang Yul anti aging cream but haven’t made the purchase yet. Mugwort essence is fantastic for my rosacea prone face.

  • @arielruby13
    @arielruby13 Рік тому +3

    i had use a few packs of the blue packaging wipes, but had no allergic reaction or anything going wrong. I guess i got lucky with it or did not use it frequently enough to cause me damage

    • @eiremerald
      @eiremerald Рік тому +2

      I've used them for years every day without an issue.

  • @alisonlovins2433
    @alisonlovins2433 Рік тому +1

    Love the captions for the products that you’re using 💜🖤

  • @thesammielee
    @thesammielee Рік тому +12

    I tried neutrogena hydroboost a little while ago and it literally burned my skin and turned it bright pink on the first use! I returned it right away and I avoid neutrogena skincare now.

    • @heatherw2350
      @heatherw2350 Рік тому +1

      SAME!!! i tried the hydro boost cleanser and after using it it made my skin burn sooooo bad and my face was bright red

  • @taililing1907
    @taililing1907 Рік тому

    That oil free acne wash I bought when I was 22 in Poundland. I used it and then noticed my skin burning but thought nothing of it. In fact I thought it was to do with what I was eating so then used the face wash to clean my face thoroughly! My skin then started going red, extremely dry and itchy and burning. It was like that for over a week and took months to fully recover. I never went the doctors and always thought it must have been the face wash. Today proved that for me thank you! It made me feel so self conscious and upset at the time 😢

  • @monicareno4088
    @monicareno4088 Рік тому +5

    I agree with you that things can kinda get overboard with putting warning labels on everything. As you said “anyone can have an allergic reaction to anything” so what are we going to do, put warning labels on EVERYTHING?! 🤦‍♀️

  • @staciwhite1256
    @staciwhite1256 Рік тому

    I used the Hydroboost and Night wipes every day for about 5 years. I never had a reaction, but realized as time passed my pores were getting larger and I was not getting all the makeup off my skin (and I only used a light powder foundation and spot concealer). I did, however, always rinse off the film left after using one). It took me a while to figure out what works best for me, but now I use an Alba Botanical acne wash with a drop or two of Castor oil mixed in and my pores aren’t clogged and appear smaller than they did back then, while the Castor oil helps my skin feel good, not dry and tight, while also helping inflammations. It’s nice to kind of age backwards in that regard.

  • @darkydoom
    @darkydoom Рік тому +4

    Some times you are the unlucky one to react to stuff. My husband had an all over face rash from using Glow Recipe Blueberry cleanses, but me and our daughter are fine. But I've also noticed the Plum moisturiser stinging my face, so I've decided to not buy from the brand anymore, but I'm not bashing the brand either. I wish I could use them. And so many Eye creams or like those Liquid eyeshadows BURN ME so much, I hate them. Urban Decay's Primer potion made my eczema flare like a mofo on my eyelid and then bleed and swell - never had that before I used it. So yeah, just not buying it, not suing, can clearly see others love it and don't react

    • @JamesWelsh
      @JamesWelsh  Рік тому +2

      Exactly. I had a origins eye cream I used to LOOOOVE. Then one day it just burnt. Bought a new one incase it was a bad batch but my skin just didn’t like it

  • @perly0153
    @perly0153 Рік тому +1

    I have been using the grapefruit scrub for 3 years twice a week...
    Its been perfect for my acne prone skin, and sooo refreshing. Never met someone who had bad expo to it (I only apply with water, scrub a bit and leave in 1 minute)

  • @primordialmeow7249
    @primordialmeow7249 Рік тому +3

    Loved the brand history lesson. ❤️

  • @alexisstrother
    @alexisstrother Рік тому +1

    8:21 My favorite thing about these videos is when you include the random date factoids 💙😂

  • @msk-qp6fn
    @msk-qp6fn Рік тому +4

    We don't have access to neutrogena's sunscreens from the states or uk, but we do tend to have at least neutrogena norwegian body lotion and hand cream available. I think they're decent for dry skin. I decently liked them. I do recall being ok with their oldschool liquid soap. But that is about it 😂😂😂😂

  • @MissMeganBeckett
    @MissMeganBeckett Рік тому

    Ohh yeah, that’s the brand that I tried before I switched to the St Ives salicylic acid scrub, the neutrogina acne products I tried were way too harsh for my skin and made my skin feel burned and red and made me break out worse. 1:08

  • @eldritchyarnbeing3295
    @eldritchyarnbeing3295 Рік тому +4

    the same thing happened with me! i now know i have psoriasis but i never suffered from it until i tried the neutrogena grapefruit cleanser (not the scrub, just the clear gel cleanser). i hadn't used many of their products before but i never heard anything bad so i tried it. that next week was a living hell😅
    i used it before i went to bed, no scrubbing with a cloth or anything, just lather and rinse and pat dry. next morning i woke up and was fine, used it again the same way that night and went to bed. next morning i was fine as well, but around noon i noticed my face was just very itchy and hot feeling and it felt like i'd gotten awful sunburn on my whole face despite not being outside much those previous days. by that night the drier parts of my face were cracking open and bleeding, and the parts that didnt crack almost looked like my face was sweating blood and yellowy fluid. i took benadryl and ibuprofen and kept a cool compress on my face thinking it'd pass but by the next day my whole face was shedding like a snake and the thinner parts of my skin were purple and red like i'd been badly bruised.
    the only thing i could stand to put on my face was vaseline, even rinsing my face with water felt like being set on fire. i ended up using lidocaine all over my face just to be able to rinse it with saline solution and clean all the blood off. (which is NOT an approved use of lidocaine so, do at your own risk?) over the next week my entire face turned silvery white and the flakes would peel off by themselves, but every time one would come off the bleeding would start again. i was about 18 when this happened and ive had psoriasis flares every few weeks ever since then. i had a similar experience with a sketchy mlm skincare product that was supposed to be like dead sea mud or whatever the hell. but NOTHING has ever injured my face as bad as neutrogena. what's the worst to me is that this isnt even a one off occurrence that can be blamed on my genetics! this happens to people who don't even have sensitive skin or genetic issues!

  • @lisaliberty5872
    @lisaliberty5872 20 днів тому

    Crazy!!! I had a horrible burn from that grapefruit scrub years ago

  • @Ariento
    @Ariento Рік тому +3

    Funny thing is, when I was a kid, Neutrogena sunscreen was the only sunscreen that didn't trigger my allergies. (I've since outgrown that set of allergies)

  • @carly829
    @carly829 Рік тому

    Hi James! Love the happy medium showing what you're using and putting the name on the screen 😊 also, holy moly i havent thought of that clear orange soap bar for ages! I was in my early teens in the late 80s. My mom bought that for me for my acne. Great throwback moment!

  • @opaliguess9040
    @opaliguess9040 Рік тому

    I used both of the products talked about for about 2 years and I always thought that tight “burning” feeling meant that I was slaying the skin game. My face tingled throughout this whole video 😩

  • @valentine-br1ok
    @valentine-br1ok 11 місяців тому

    i do remember that those wipes made my eyes burn like hell when i was younger. it was the grapefruit ones. i went back to using them after getting low on money and refusing to buy off brand bc that would prolly make it all worse, and i actually rlly like the hydro boost ones, i use them when i don’t wanna cleanse and i just want a quick face refresher

  • @SoggyDew
    @SoggyDew 2 місяці тому +2

    I never use scrups or wipes, i feel like its too much friction and damage to the skin for no reason 😕

  • @MaryFace09
    @MaryFace09 Рік тому

    Their deep clean cleanser literally burned my face. I didn’t think anything of it until my face progressively appeared red. My husband also said the same thing without me mentioning how I felt. Once he mentioned it , I was like ok me too! Then we figured it was the cleanser. It was the only thing we used that was new in our skincare routine. Since we stopped cleansing with it, we haven’t had any reaction or redness/ burning sensations since.

  • @Heather145
    @Heather145 Рік тому +1

    I hate all makeup wipes, no matter which brand I used, they would irritate the hell out of my skin. Micellar Waters and Cleansing Balms are the way to go for me lol. People really do need to be more cautious and read labels before blindly trusting a product. While I don't like everything Neutrogena produces, I do like some of their products. The Mineral Ultra Sheer sunscreen is my go-to daily spf for my face, and their cleansing balm is also quite nice.

  • @calculatedspaces
    @calculatedspaces Рік тому

    Yes, I used the grapefruit scrub wash here & there for my face or body before 2020. I was using a lot of awareness with my soap & cleaning products during that time. I noted a reaction and switched to some better formulas. Thankfully I found a community of people dedicated to great skin product breakdowns. ☺️

  • @KimStogner1
    @KimStogner1 Рік тому

    I have always found makeup wipes to be very drying and at times, irritating. I’m currently using the Neutrogena Hydro Boost soothing milk cleanser. It’s gentle and hydrating. I never use those facial scrubs because I have such dry , sensitive skin. Thanks for sharing this!!❤

  • @chloegreene5316
    @chloegreene5316 Рік тому

    15:44 when he said that I got flashbacks to MLB Chloe saying “ridiculous utterly ridiculous” 😂

  • @ChiaRiaRei
    @ChiaRiaRei Рік тому

    I remember using the blue packaging makeup wipes in 2014 for the first time- i could tell from the first swipe it would not work for me. The burning it caused was awful T T had red splotches the next day i had to cover up for a performance and i havent used any type of makeup wipe since.
    That being said, my skin is SENSITIVE. I cannot use so many different skincare items and i normally end up using straight serums instead of creams most of the time. I just bought the cosrx cream though and im excited to try 🥰

  • @carveylover
    @carveylover Рік тому

    When I was younger(14-17), I lived and died by that Deep Clean series. I had the wipes that were like cleansing wipes. They got soapy when wet. I used the cream cleanser. I had the moisturizer.
    I also used the cleanser with the 2%salicylic acid.
    Now, I use Cereve(sp) for my drugstore stuff or Clinique for my highend. Clinique is the only stuff that does not make my rosacia act up.

  • @lizelg2518
    @lizelg2518 Рік тому

    I also get the burning sensation from another popular brands face wipes. One cosmetolog said that her customers who use them regularly tend to have more dry skin. I never use them on eye area, but just quick wipe and rinsing with a lot of water.

  • @c471
    @c471 Рік тому +1

    "They tried to shoo this lawsuit out of court, but the judge was like....nooo." 😂 I love how you bring these stories to life.