TIP BAITING On Uber Eats! (How To Protect Yourself)
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- Опубліковано 31 тра 2024
- Tip baiting is the practice of adding a tip when ordering on apps like Uber Eats and Instacart but removing the tip after receiving the delivery. Is this really happening to drivers and what should you do if you experience this when driving?
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🖥Video Timecodes🖥
0:00 - Intro
0:41 - Defining Tip Baiting
1:15 - Apps That Allow Post-Delivery Tip Adjustments
2:17 - Is Tip Baiting Really Happening?
2:58 - Why Are Customers Changing Tips?
3:45 - My Recent Experience With Tip Baiting
4:59 - Tip Baited Or Not?
5:49 - What Should You Do If Tip Baited?
6:58 - Second Option When Tip Baited
7:20 - The Verdict
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QUESTION - Is tip baiting real? Have you experienced tip baiting when driving? Let us know in the comments section of this video.
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⚡️Check out this 'Accept Everything' challenge on Uber Eats next!: ua-cam.com/video/XWJ2Q5-xKXg/v-deo.html
True as it says $13.00 and something once you decide to take the trip. Pick up the order at the restaurant then start the trip and drop off the order as once complete the trip as following the note orders or photo the order to leave note on where you left the order. Then once complete the order the trip was a $6.00 or something trip as you don't keep the $13.00 order as once shown. Then expect a tip as if you get a tip from the customer? As it's deceiving low ball orders as probably no tips at all on the UberEats app. Tell you it is a cold gig economy business on low ball orders of upsets 😡 as it is not fair as they sure won't reimburse you on bridge toll for going to Richmond to Vallejo for a $16.00 as I been declining trips and some I do take but I try not to to cross the bridge going to Vallejo. As I live in the Bay Area doing UberEats.
Hey bro I got a question for you. I’m in Seattle and how is it getting unemployment benefits where you’re at if your receiving it? It’s a lot of barriers they put in place in Seattle for you to get it and I know gig work is one of them. So I wanted to know how it works where your at before the new stimulus package goes through Congress. Thanks and keep up the great work. Your tips have helped me make an extra $25 a night.
customer perspective: I absolutely hate tipping before hand. up until I had too, I used postmates because they didn't share the tip amount and allowed me to tip for good service after. There is a rating system for a reason, and drivers should be allowed to rate poorly for a bad tip. showing you potential earnings defeats that system. It sucks to learn that when postmates switched to ubereats software, this is the reason I've had a hard time getting a driver. Unfortunately until uber eats changes this... I will be projecting 25% moving forward and subtracting from that tip, instead of tipping 15% and upping the tip when things go right. Don't blame the customer... blame your boss' software.
UE tipping system is one of the worst implementation in the history. Who ever came up with this idea should be in prison or hell period.
Dude tip baiting is messed up. Forget all your excuses and keep it a buck
We need to hold Uber accountable too. Because they are fully aware of this and they themselves enjoy the exploitation of drivers eagerly taking orders with seemingly large tip rewards. It started with them.
Yeah I love tip baiting
If they paid you guys what you deserve, need, and are entitled to, this tip situation wouldn't be a problem. it's Uber's responsibility to pay a fair wage especially when you calculate expenses and see what your true profits are.
@@penialdelicatesance I love walking into a restaurant seeing a pick up section full of no tip orders... 😂🤣😂 I only do short deliveries with tips.
@@ILoveYou-sg5bi thats where I come in and take em!! I love it when food is free too! 😂😂🤣🤣
As a customer, it's partially Uber's fault. When I place the order, I enter my tip on the final screen before submitting. Let's say it's $5. Then AFTER the delivery, I always get a screen asking "Add a 18% tip for Bob?" --- this makes it seem like they're asking if I want to add to my initial tip -- and that answer is no -- so I have to unselect the 18% tip they pre-select (ex. $8) and put it to $0 -- not realizing the few times I've done this, that it changes the total tip to $0. It's a very dumb misleading screen which Uber would probably argue they're trying to get more tips for their drivers, but it's making it worse.
Did two deliveries, was estimated $17.46 and ended up with $6.60. As far as I know I did nothing wrong and was definitely disappointed with how little I made.
Happened to me today
The support person said to contact ubereats each time this happens and speak with a supervisor. They will give you $15
Wow great story, it should be a book. Maybe even a dramatic series on HBO.
@George Merrick 🤭
Happened to me today .. 3 times a day ..
Feel like if they’re going to allow you to retract tip there should be a survey as to why perhaps even requesting pictures, so if it is something we did wrong at least we can be mindful as service providers to improve ourselves.
I know this comment is a year old but I think it's a bad idea it would just encourage people to lie and lower driver ratings just to justify their tip baiting
Agreed 👍
@@crisruiz7646 well that's why we take pictures of the order and the person said they would need photo proof incase that happens
@@D_-zj4nz You take pictures of the outside of a sealed bag there is nothing stopping the customer from lying and saying the food inside was damaged during the delivery
@user-bg3iq3iu9j What is taking a picture of an order going to do? If something is wrong with the food, that's not necessarily the driver's fault. If the driver was rude or refused to bring your food to the door, left it outside, ect how are you going to prove that?I don't agree with the bait and tip but people have legitimate reasons of not tipping or tipping low.
Happened to me tonight: the customer tip baits to secure their delivery during times when drivers are absent or time to delivery is very high. Then after they receive the food, they reduce the tip substantially. I was quoted $9.63 for a McDonald’s order 4 miles away, and they reduced the tip by $3 to $6.93. A very scum bag maneuver.
Wow you can do a 4 mile delivery that's crazy!.. uber eats here in Australia won't allow the app to show you big chain fast food unless your delivery location is 2km(1.2miles) or less.
@@jasonking7736 we can do 15 mile deliveries and especially for expensive items too: Apple for example. Paying peanuts to drive that far and into a bad area in the Bronx.
@@YOUNGNGRATEFUL that's fucked up
All my tip baiter removed full tip.
I had a tip cancelled altogether after deliver the UE order.
They have included estimated tips to hide decreased base fares.
And to steal tips. I asked a couple customers once what they had actually added for tips in the app and it was not what the app said. The f'ed up the system once they started adding tips to fares.
I dont agree with this yes it's to make it more promising to the customer but it's also to give perspective on what you should make as a driver. Let's be honest if you look at the fairs as a customer and it's to high you won't use uber eats as much putting a lower demand vs supply of total deliveries, however if the customer sees it as a tip they have the perception its going directly to the driver which means they will put more money into tips vs for a fair even though uber makes very little off the trip fares anyway and most goes to the driver consumers don't know this though (look at your higher fare trips I bet you there's no tip at all I get $7 deliveries go back and look and it was only in fares so no tip). Also if they didn't put the tip in the fare drivers wouldn't take it seeing a $5 delivery and not knowing if you'll get a tip or not or how much.
They think we're stupid. That's the smartest idea they came up with to hide base fares.
@@edward0383 doesn't it get taxed? That's why we get less
Well to be fair Uber Eats and Doordash have never really made profit on there businesses…they really just make enough to function as is…the owners are billionaires but it doesn’t take away from the fact that the companies themselves barely make back the money they put in somehow
Uber knows this happens and should fix this...I think it's disgusting that this is allowed.
Should make them email for a tip change, would make the process longer, and stop them from tipping, I wonder if they'll change it. Our power is not accepting rides with no tips at insane distances, Uber is trying to make us do that, but not protect our tips.
The sad thing is, this is happening to good honest drivers who has done nothing wrong. Its just the "bad" customers and Uber needs to find a way to weed them out by allowing drivers to flag such instances. Too many and there you have your tip baiter.
How about the bad drivers who steal your food or eat your food not mention don't care how they carry your food
@@real_Pinoy Never said there wasn't "bad" drivers. The point is, YOU as a customer can take action by reporting bad drivers to Uber, omitting your tips, or poorly rating a driver. Me as a driver have absolutely no recourse towards bad customers, including NOT being able to flag you as to choose or not choose to deliver to you again.
@@souleternal7 I had a Driver throw my food against the Porch also I tipped $5 dollars even I reported to Uber they gave me a discount of half off then said We understand that this can be disappointing News and want to let you know that we have processes in place to review this type of feedback
@@real_Pinoy So the driver threw your food for no reason at all, not that it's ever ok? Just seems odd that a driver would do that. In this case, you were able to report the driver. You could have also took back your tip, why did you still tip after that?
@@souleternal7 I report every tip baiting to uber support, even if I don't get paid after calling them, I feel it's our duty to report it so they can at least put a note and if a single customer receive many driver complaint then they will block them from the app.
This has been happening to me lately. It appears that my total week earnings are (example ) $278 available then goes down to $261 in my wallet!!! As a matter of fact I started my day accepting a $13.88 trip with expected tip and when I was done with the trip it only paid me $8.23 in total. I wasn't sure why but thanks to your video I understand why it happens. I wish we could be able to rate the customers as well, since many are lousy, cheap and demanding with a selfish mindset!😏
McDonalds uber eats customers are the worst. I've had to deal with alot of trashy people doing Uber Eats.
Same lol
@seekingtruth1984 so true most McDonald's, burger King, Popeyes customers suck, they will tip bait you all day, not to mention when you get to the restaurant your waiting 5 to 10 mins easily.
This happened to me last night. I reported them. I didn't go to customer support, I reported a problem with the delivery and told them that it was tip baiting and asked them to note it on their account. I did absolutely nothing wrong and my fare went from $11 ($8 tip) down to $3 (no tip). Some people really suck!
I waited a few days and broke their giant living room window I used a baseball so they would think it was just an accident by some kids 🤣
@@crisruiz7646 hell yea 🤣🤣🤣
@@crisruiz7646 savage 💀
You might not have thought you did something wrong but it is possible you did. Instead of handing my food to me my driver left it outside on the dirty ground. He didn't even knock or text me. I give specific directions but had Uber drivers disregard them and their GPS and try to get me to meet them in the dark at a neighboring apartment complex.
Me too, from 12 to $6.61😡 I did report them though
I would treat ubereats as postmates- you don’t know the payout period so just avoid the long distance drives above five miles and avoid most fast food places. Cherry pick that way
They also bundle 2-3 and one or two of those deliveries are 40minutes away 🤦♀️🤦♀️🤦♀️ smh I get so triggered when they do that mess
I've been doing this for 4 days and I've already come to the conclusion to avoid most fast food, and I don't take rides that don't at least equal to 2 dollars per mile
@@largepoodle6036 $6 is pretty damn healthy compared to the average $3 I make per delivery in Austin. It's bleak here, and full of baiters.
Tip baiting is definitely a problem. This is unacceptable and Ubereats should not allow customers the option to do this. If anything, a customer should only be allowed to edit their tip if they’re trying to add more money to the tip. The fact that Uber allows customers to remove their tip completely is very distasteful behavior from the company. Hopefully they will address this problem soon and fix the tipping option to show their support for their drivers.
I’ve had it happen a few times on UE. It’s disgusting. If We agreed to do a job for a certain price and the customer with edits the tip For no apparent reason, Uber eats should ban them and or cover the tip amount shorted. Somehow I feel like there’s a legal issue in this on Uber’s part
I agree 👍
It has happened to me for the past 2 days
Disagree, they should remove the tip before set up, the whole nature of a tip is to reflect the quality of service.
I agree, This happened atleast 6 to me yesterday, Us as drivers we are getting scammed by these customers, Now I put my Doordash customers first because I never have this issue with Doordash.
@@monroethegreat7539 it happens w DD too
Important to note that they have an hour FROM THE MOMENT you swipe the “Delivery Complete” tab (if it’s a Hand to Customer order) or click “Delivered” after taking the photo for the Contactless Delivery orders. I have been timing it and it’s been on like clockwork.
I would say from personal experience, I’ve only been tip baited 3 times since I started delivering out in Boise, and I keep a mental note of those customers. I deliver to many of the same people, and I remember the crossroads and restaurant ordered. Is it always accurate? No. This is much easier to do on DoorDash (which there is no risk of tip baiting, but I’ll keep track of the pin in cases of unruly/rude customers - lots you can do). However, I haven’t delivered to any of those 3 offenders after the fact and the other 99.9% of customers have been awesome. I find more often that I receive more than what was originally quoted - not sure if this is due to the “Trip Supplement” (you see this a lot with the “Order and Pay” orders when you sit at the restaurant for 20-30+ mins), but I’m sure there have been a lot that just want to show their appreciation.
Just my two cents. Happy driving, all!
I'm a walker who carries a note pad and write every name I deliver too with address. If I get baited those names get transferred to a 💩 list.
I'll know not to go back or accept then wait awhile then cancel but that's only if I'm feeling extra salty.
If your like me and service mostly the same areas it's easy to weed them out.
Started watching this video because I had a $10 tip removed. After hearing this guy say his tip eventually showed up I went and checked my app. The tip got updated to $27 :)
I had a order that was supposed to be 10.50$ yesterday, customer wound up tipping 47$ through the app, I was ecstatic! lol
Almost the same, an $8 tip, pulled into the most expensive house I had ever been to, dropped off the food, rang the doorbell, found out it was an intercom, talked to the customer and left. Tip was changed to $36. Very happy
Had a smaller version of that this weekend, $10+ order was $20+ after delivery because of a $20 tip on DD. DD does that, if it's an exceptionally high tip they'll only show a portion of it. Nice job!
@@PS-js9xw $8 is the max the app will show you for a tip prior to the delivery. They may have changed it afterwards but it is more likely that they tipped you the $36 beforehand and Uber only showed you the $8. (Unless your service was phenomenal :) ).
I use this knowledge to try to determine whether a certain delivery will have a large tip or not. For example if the trip is short I figure Uber will pay $2.50, but if the expected pay is $10.50 then I know there is a good chance the tip will be some amount over $8 even though the customer could also have tipped exactly $8.
Another reason for the amount going up could also be extended waits at the restaurant.
Ecstatic.. Santos I'm sure you complained about it LOL
@@YourDriverMike I always wondered why DoorDash doesn’t show the whole tip amount when it’s a high tip. Why do you think that is?
This happened to me for the first time tonight. I have a 100% satisfaction rating and 742 deliveries. I kept replaying in my head if I did something wrong but I didn’t. I even made it to their apartment before the expected time. They lowered the tip to 1 dollar. 😡🤬
This happened to me today, I was pissed! I went back and threw 5 eggs at thier door!
Happened to me twice yesterday. One to a trailer park, the other to a raunchy hotel. Not showing the address is really screwing everything up.
This has been happening to me ALL NIGHT! I am going to fight this. I don’t accept certain orders and it seems like people are starting to tip so we can pick up the order to only retract it after it’s delivered
@@jen_305 I agree! I honestly had to find a steady job because uber eats was not working for me anymore. Before, i use to make enough money to survive but now, I bearly made ends meat. I felt i was on my way to homelessness.
This happened to me as well
Uber steals drivers tips too. I had a passenger who told me that he would tip me 20 bucks and he literally did it in front of my eyes, I saw it and was so happy. But you guessed it, when I finished the ride I checked my earnings for the ride, Uber gave me $5 and kept $15. I couldn't believe it so I decided to check earnings the next day, maybe they'd correct it. But still it stayed the same. If you don't get tips, it's a good guess Uber is skimming your tips. The guy tipped me because he had a friend in my car that was drunk and disturbing me, asking for water, then I had to stop the car because she had vertigo and needed to vomit, she took my gallon of water and I had to get out the car to get my cleaning container to hand it to her just in case she vomited in my car. So at the end, the rider decided to show me the tipping process on his app. I saw the whole thing, but uber stole my tip.
I’m pretty sure they can still change the tip after they put it in for up to an hour so he might’ve taken it back man lmao
This is why i always tip the Uber Driver with cold hard cash of rounding of 10% tip rather then thought an app so the uber company would not steal your rightful earn of 10% tip.
My orders always get messed up, so when I get a good driver. I tip them A LOT.. an extra $5 on top of 20% My dad raised me to never order delivery unless you tip at least $4 for their time, no matter what.
That sounds good- the biggest flaw in doordashes system is that they remove any incentive for the driver to give good service. I mean- can you imagine if a waiter in a resturaunt refused to take a families order if they didnt place a cash tip on the table before he even got there? That waiter would be sent home.....
@@abprepboy33 youre comparing apples to oranges though, remember the driver is burning their own gas and wear and tear and the customer knows this
@@thecolorblack4778 customers are paying for what they are getting..... the fact that the dasher is using their own gas and depreciating their own vehicle doesnt enhance the value of what the customer is receiving
@@abprepboy33 but the waiter only has to walk over to the table and not use 20 miles worth of gas to serve you, and they're an employee of the restaurant, so it's their job. Drivers are independent contractors, they have the option to accept or decline OFFERS, it only becomes their job if they accept the offer 🤯🤯🤯 I guess you have a really difficult time telling the difference between apples and oranges
I took the time to run back to the restaurant to get the rest of their order because they had forgotten to put it in the back. My customer told me I didn’t need to do it but I felt bad and did it anyway. I only got tipped $2 for the order…idk if that should be the last time I have a heart or not
I've only been baited one time, tip of $8 turned into $0.01 after the tip window expired on Uber Eats.
The tip window as I like to call it, makes your time on Uber Eats a bit nerve-wracking. But for me in my local market people are typically honest and quite generous with their tips.
Happens 3 time in 6 days
When I reviewed my rides the next day, and someone tip me a penny ¢01. That angered me more that being tip-bated. I try to be a good driver. I take the advice I get on this channel seriously. This happened months ago and I'm still angry about it.
Lmfao he left a penny to add salt on the wound🧂😂
I received an order from McDonald's, was estimating $10 for the delivery. I checked the order as I always do before embarking. It was for 1 sundae. I cancelled the order, that was most likely a tip bait.
Hell yeah lol
Smart
Hi Mike, I'm a full time uber eats driver and I'm taking it seriously, I do work hard to do it in the best way that I can, since the expected tip feature started with uber eats here in my market in sept, I got as you said tip baiting 3 times, and it was clear tip bating, I did contact uber eats support and as you have said they didnot do anything about it, so I just kept moving on, because sometimes I still get my tip increased , and I think the experience will help us as drivers sometimes to figure out before accepting any requests if there is a possibility to get tip baiting based on the amount of payout, what time of the day and mostly the area where you dropping it off the order, if the area is not a good tipping area and I receive a request with high payout with the tip thats a red flag and I think twice before I accept it.
@Jenn T don’t forget to share the blacklist of address with your Uber friend. So they won’t be a victim of the tip betting.
@@kaboomwinn4026 hi
I just took a delivery for about an estimated $12.78, I delivered in 10 minutes and 44 seconds. A couple hours later the pay was the minimum $4.78. Awesome.
They shouldn't be able to change the tip after the delivery. Name me one other tipping situation where you can get back your tip? Once again you have Gig employers interfering in the relationship between the driver and the customs. Know you're worth people.
Lol. "This food sucks, guess I'll ruin the driver's day."
I’ve changed my tip before but it was because I pre-tipped but the driver was very rude to me because they didn’t read my extremely detailed apartment instructions and threatened to cancel because I couldn’t come find him (I was in a meeting and I work from home- not losing my job to go get a sandwich that I requested to be delivered, sorry). He finally delivered. I took my tip back so quick, worst service ever. I understand some people probably do tip bait but also Uber should keep that feature to encourage good customer service. I’ve always worked customer service but even before hand I had more manners than some drivers.
Then they shouldn't force you to include the tip on your initial bill.
@@tmorelli1982 Hell no. We have to eat and pay bill etc like everyone else. I really hope UE changes that mess.
@@AnaTropolis Perhaps you're not understanding what I'm saying. As opposed to what the OP said, name me one other service that makes you tip before the service is provided?
If I put down a 30% tip, and the driver shows up an hour and 15 minutes late and my food is cold. Should I still give them that 30% tip? No, I'm going to change it.
It’s definitely happening, this happened to me last night. She even asked me, “does the tip go to you or to Uber Eats?”
That's normal man. The tip isn't going to come in until an Hour after delivery.
You’re right
Totally
That is what it said on the screenshot in the video.
Yes, this litereally happens with all of my orders on Ubereats that has tips. The tip always shows up later but I always get it
no its not normal an also youre wrong, tips can sometime come even minutes after the delivery depending on what the customer does, but besides thats, it doesnt always take an hour because sometimes customers get to it quicker.
Livin in chicago this has been happening alot and honestly its been turnin me off to wantin to drive for ubereats.. they need to change it to where if u put tip amount its finalized as soon as u put the order in like doordash n grubhub.. idk if ima keep doin ubereats because gas is almost $4 and i hate ppl bait me n make me drive 12miles for $8 when i was supposed to get $13 after tips
When customers do this to me the 1st time,or better yet MORE THAN ONCE,they immediately go on Mt "did not tip" memory list so when they pop up,they get CANCELED, let them take advantage of someone else,I don't work for free and that's ALL THE WAY AROUND!!!! I always tip delivery people. Not tipping EVER is tacky and classless
Same here, if I have a friend who is Uber eat we could have a black list of (did not tip) they can share with there friend too.
People that tip bait are 💩. I just got tip baited tonight. People suck.
You don’t deserve a tip if u do not follow the instructions if I say MEET ME AT DOOR and I have to meet u at your car the tip is getting removed
I will definitely give DoorDash a higher priority based on what Uber eats is allowing customers to do
Same, I rather get guaranteed pay for my work, if the restaurant messes up or takes time then I might get my pay. Especially for order on arrival
I give DoorDash higher priority simply because of their time monitoring. Don’t wanna get banned even though sometimes their expected pickup and delivery times are extremely tight.
Exactly!
@@Theo973 found the tip baiter lmfao
It happens all the time. I only drive for uber eats. I wish that they were NOT including the tip so I would know the minimum amount I will receive for that specific delivery.
Nah the tip included is way better I drive UE my tips have been way better since they included the tips up front
UE changed the tip policy since they bought Postmates. Now UE has a cap on tipping by including it in the order either if the pay would be $3 (tip included) or $15+ . Before the emerge you were able to make a lot more on tips than in the present.
@@luckyluciano5523 Your kidding, right!?
@@luisesco3517 I’m not sure what you’re saying here. I got a $50 tip two days ago.
I would say do doordash, I know drivers and a lot will not use apps like Uber eats because you can change the tip afterwards.
Yes!!! It’s happened to me all week! And many have been significant too where I’ve only earned like 2.25 for some deliveries that were 10 plus miles away. Called and Uber confirmed its true and there’s nothing they can do!! Smh! I’ve never had this happen on door dash
Start keeping track of names and addresses. When you see them pop up again send them a message that they stiffed you on your tip last time and that you're denying their service. They won't do it again.
@@jerometruitt2731 how do I access that? I just started
@@AnaTropolis you dont "access" it really. I kept a log book of the name and address and marked the ones I blacklisted. The address you dont get until you deliver but the name pops up as soon as you accept the order.
Me too for the past few days, it's awful. Uber should regulate.
@@jerometruitt2731 just be careful what you say in the chat bc you could easily get in further trouble with Uber, customer is always right to them and they keep chat logs for complaint reasons. The best way to go is don’t pick up the food (depending on your morals) and then cancel. No questions asked, no bad rating. And trust they WILL do it again, even in the off chance they get the same driver and their driver cancels. They just get a new driver.
How do I set my app to show the map in the background. Every time I get an order it blurs the background that I don’t see where the map is directing until I accept the order?
I may have had my first UE tipbait. I would need to check the app for the exact numbers, but as a multi-apper this was an order where I solely went from point A to B. The customer still left a $5 tip, but the trips was reduced from $16 to $9. I decided to not let it get me down and continued onto a profitable shift
I have had a 2 times where im pretty sure i was tip baited ( These happened during a late night situation.) Both were on Ubereats too. One of them i was supposed to get about 12 dollars and the customer took the full tip away. a week later still nothing I was pissed... but i moved on too. Another was a 9 dollar order and they took all but a dollar back on the tip. On these deliveries all i did was go from point a to point b I do my standard practice as i arrive at the restaurant i message the customer asking if they would like me to ask for any sauces place there food in my nice hot bags (I often get compliments on my hot bags) and drop them off with the customer. I think from now on though i will at least report these situations as well in hopes to at least help educate these people of the situation they put drivers in.
I’m done with UE here in NJ because people are abusing by reducing the tips and the gas prices now is $3.45. For me GH is the way to go.
Gh here is booked smdh
It happens to me 3 to 4 times a week in average! There are certain customers who by now I am getting to know them and one particular customer acted that he was very happy and satisfied yet after delivering and talking to him he actually reduced it to zero! Definitely they’re doing it to get a faster service, and I have complained to Uber Eats numerous time about this issue.
Just happened to me tonight, not the first time but this was a TRUE tip bait. Followed all their stupid instructions, also wore a mask. She looked me in the eye and smiled and then later took away the tip. I remember where it is too so I really want to egg her house. Total disrespect.
Just put her on the "didn't tip" list that's what I do
Dude, you are over thinking why somebody tip baits or are just scared to say it. They tip bait because they are shady people who never tipped before so they never got thier food because nobody will accept thier order, so they learned of tip baiting and now do it so they can still get thier food without having to tip.
Or they are just cheap fucks that want to get their hot meals cheap, so they put out a nice big tip as a gimme, then once they get their food they reduce it to a $1.00 tip or whatever. This happens multiple times a week in the area Im in.
Your right my man this happens to me today on a order that I had to take it was over 10 miles that I had to bring this delivery to this person I’m figuring that they knew that nobody would drive that far withought them receiving a tip it suks that people are this way
My advice just don’t take orders over five miles. Cherry pick the restaurants
I got tipbaited tonight! Luckily the delivery prior gave me an awesome tip that made up for loss. Good practice is to take snapshots of your trip’s name and address and that way you know to avoid them in the future. If you get a nice delivery amount, check what they’re actually ordering. If they order one or two small things then consider it a red flag and cancel. Also, try to keep of your deliveries reasonably short in travel time/distance as possible so if you do get tipbaited, it won’t hurt you on gas and travel time.
I actually message Uber and request that they block me from delivering to that person ever again. I have only had one person who tip bait me/ removed the tip.
"You can do something bad to me one time, but you will not have the pleasure to do it again"
I am an Ubereats driver and a Ubereats customer. I am disgusted of how these customers bait us. Customers literally have no idea what we have to go through for them. They are so annoying when they say i’ll tip u more if you bring me something or anything like that and they end up not tipping anything.
I go back later, to their house, and I tip Bait the tires on their cars parked in the Driveway.
Yeah right. You shouldn't be delivering people's food and then when you find out about the hidden cameras you'll be giving them hundreds of dollars of tips in Court and jail for their tires, pls no more Uber job. There's actually legitimate reasons for changing somebody's tip. Tips are supposed to be for good service and good attitude that's how it is around the world. So if you have bad service, you take forever, drive around all over the place , sit parked in your car for a half an hour or take some of the food and have a bad attitude, those are reasons why somebody should change a remove their tip . Why should you reward somebody for doing a crappy job?
In that case go work at mcdonalds youll get real money there
Just happened to me today and I am 100% sure it was tip baiting, same person did it to me twice that I remember in less than a month. I remember like 3 or 4 weeks ago getting mad like what did I do wrong...so she took the tip back. On top of that she lives in 1 of the worst apartments to do delivery in my area (probably the reason I remember her). Next time I see that name and that address I'm instantly canceling the order!
I have only had this happen once, usually the "as promised tip" within an hour or so later after the delivery occurs. In fact, I have had several occasions were the tip amount is actually greater than promised, you just have get on with it, and not sweat the tip amount if your not seeing it within the first hour.
Ditto
Thanks Vincent, seemed odd as I normally don't do UE but I appreciate the updates from everyone. Still sticking with DD here b/c surprisingly no Boost pay here in San Diego!
Agreed, the one that I had thankfully was made up by a few other orders that night where they gave me extra tips.
@@BM-wc6bt just a heads up the way the Uber offers work they only show you up to an $8 maximum tip, generally if it tells you they tipped more after they actually didn't, it's just that Uber hid the full tip from you originally and then lied to you about it. Still is definitely nice to get those larger tip amounts but don't believe what Uber is telling you.
@@jgerrard565671 honestly that wouldn’t surprise me in the slightest. Thankfully I’m now officially done with Uber and DoorDash so I don’t have to worry about all that anymore.
Tip baited a couple days ago. Never knew this was a thing. Lugged 10 gallons of bottled water to a customer's door while wearing a friendly smile despite the heavy load and how much it sucked to deliver it all. Estimated tip: $7. Adjusted tip: $0
WOWWWW
I was definitely tip baited last night and it was a stacked order so I was supposed to make $20. I only ended up making $12 because one customer removed the tip completely. And I know for a fact I did not make any mistakes. It’s really a bummer and I wish they would at least give us a reasoning why the tip was reduced instead of just reducing it and calling it a day. I know there’s nothing I can do about it and there are just scummy people out there but they really should have a better system so this doesn’t happen. Not to mention if you can’t afford to tip, you can’t afford to eat out, period.
💯💯 facts
Uber eats need to take dat off asap how can we reach them and get it off asap
All the complaining in the world won't change anything. They know this. I can't risk driving so far again like that. Apply for work or take the risk. I say this because it happened to me today and your comment is a year old.
Great videos, extremely educational and helpful. Thanks!
The highest tip ive gotten was 16 dollars and i was shocked because the lady who gave it to me was so rude to me, i was expecting for her to take the 3.43 dollars she was tipping at first but she ended up giving me more
Same thing happened to me! Thought I was ripped off at first. I delivered an order a little outside the city in the county and was supposed to pay $10 and then I saw I only got $4 and was feeling pretty bummed about it (especially since it was my first trip and it was a decent amount of miles - not worth $4). But then about an hour later I received a notification stating a $6 tip. My thinking is since a customer can edit the tip up to an hour after delivery Uber Eats does not send the tip until an hour after delivery to ensure that is how much you're getting.
That's exactly it...
But on ubereats, no matter what, I always wait 1hr for tips to come in, they never come in early. Order will say 7.87$ but once I complete the order, it'll always say 2.50$. Then about an hour later, the tip comes in.
Yeah same here, they never show up early at all. If anything its even a little over an hour
@@shiftonephoto yeppp, you don't know how much you made till later
Sinister Santos
that is because Uber Eats gives the customer up to one hour after delivery is done to change the amount, so the system waits that one hour to process the tip.
I appreciate the update, yes since I rarely drive on UE I really thought this was a tip bait but looks like tips just settle like on PM. Still going for DD here in San Diego though!
@@YourDriverMike UE is kinda weird with earnings in particular, seems to be pretty laggy when stuff shows up, and it's even more strange on stacks. They seem to count them as one order in the earnings
Thanks for the video man, Im from Houston and I had 5 orders in a row LAST NIGHT do this and I was just furious but glad that I found your video man. Would love to get into more contact about Uber Eats and learn on how I can be better or which customers to avoid. Thanks man!! New sub today :)
First tip bate just happened to me. $8.33 expected tip for 3.7 miles. Got the food immediately from the store and got to the house within 13 minutes. Dude was standing in the driveway with both hands in his pants and I handed him the order and said have a good one. Looked back at this order and he completely removed the tip and I’m down to $2.52. I got his address saved and I will be calling Uber tomorrow to see what I can do. I hope I get another one of his orders bc I will straight up take an hour out of my day to make that man wait
Expect tips to come in at least 45 min to an hour after the delivery. Usually "you receive a tip" pops up later in my shift. It's not a big deal. Just keep moving and earning....the money will come!
Sometimes it never comes.
@@alishabazz7431 it will come in a different way. It may not be from that customer but another customer will tip well. Any time I get a smaller than expected tip, another customer that day will tip above and beyond. It all works out at the end of the night so I'm immensely grateful that has been my gig journey.
To be honest I never thought of it! I think that I have been tip baited many times without me nothing it!😱😳 it’s really hard and tedious to have track of all the orders since I do both Uber eats and DD (not multitasking at the same time). I think the solution is in the companies. Customers should be able to increase the tip only not removing it or lowering it.
Took a 45 minute order 20miles then the customer removed the entire tip and i did not make anywhere near minimum wage. Time for a class action lawsuit for fraud
Lol i run three apps its not that hard to be organized and make a list of no tips when there was supposed to be...
I'm not sure why this video was made. 5% of the people are jerks and 5% tip way more than expected. It all balances out at the end of the day.
I have gotten tip baited several times, but usually, they are mellowed out by customers who increase their tip afterward.
What night was this? I had the same thing happen several nights ago. The tip was removed per UE, but then showed back up later.
Anybody here got trick to go farther that the customer location and they said they give you an “big tip”and don’t get no tips :(
Never accept an offer where you'd be unhappy with the quoted amount, and you'll never be disappointed :)
Every Decline raises the Doordash pay for the next person it's offered to. If we ALL decline until the price is right, we all win.
Sadly, I encounter far too many Dashers that undervalue themselves and their time and say things like "if it's $3, hey, that's $3 I wouldn't have made otherwise!" which is... wrong on every level lol
@@harkingmadwing5112 That logic only makes sense when there aren't very many orders available.
At that point accept cash, and take a chance the will actually honor their word. If not then don't deliver
I don't do that at all I call Uber or doordash to let them know so I can choose to do it or not, and make sure they at least compensate me.
Yep if im still at the restaurant and they tell me that, I right there cancel the trip
For me the customer would say “ you won’t get the tip if everything isn’t there” even when I check to make sure everything is there they still don’t include the tip..
That's an instant cancel, if the customer is being that obnoxious then they basicly told me they will be assholes and screw me, not worth the trip
I've been driving UE for about 5 weeks and this happened to me this past weekend. I expected it to happen because the customer has an hour to change the tip. Usually they increase the tip but this customer removed the complete tip. Hope it doesn't happen often.
Yes, it’s happening- they do it intentionally to get their far away order fast then they drop the tip with no excuse or reason - happens to me twice already-
3 times that I can remember for sure that’s why I try to take orders close as possible in case it happens
If you get tip baited, immediately call support. Ask if the customer can get blacklisted from your route so you don’t have to deliver to them again. Also ask if they can put notes on that customers account so if another driver complains about getting tip baited, that customer already has a record of doing it which subjects to them getting banned from the system.
When it comes to this issues they literally transfer you like 20 times to the “payment department” but no one actually helps you. “Sorry ma’am you were routed to the wrong department but let me transfer you”. It’s like they do it on purpose cause they know it’s shady. Ultimately they don’t care about us! They are absolutely no help
@@joeyjo7553YES i got transferred like 5 times just to be told they can’t do anything ab it
I order through uber eats and wondering if i would like to tip my driver's in cash when they arrive how can i do that best? This way they don't have to claim it as income (the same as your waitress/ waiter at a restaurant) I don't want to put zero for the tip on the app or I'll end up with cold food. We usually tip a minimum of 20% but often more even especially in bad weather, late night or busy times. If i enter the tip in the app and then give them cash instead will it keep stats on me or reflect poorly if i change the tip online to zero because of the cash tip? I'm just curious i guess what opinions are on that and what the options are?
What I've been doing lately is putting about 15% tip on app with the order and then in the notes I ask them to message or call me when they arrive for an extra tip and when they get there i tip them extra. I've had a few driver's i didn't feel deserved any extra tip but i felt obligated after putting it in the notes. I feel like there needs to be a happy medium between driver's expecting certain tip amounts and people being cheap.
Mike, I had a door dash today for 32.25. For ten miles. I took it and once upon pick up it changed to 4.25. Door dash support hasn’t done anything. What can I do . This dash was from a company that gets food to people in need . It wasn’t from a food place . Any thoughts ?
I actually had this happen to me today on my first Uber eats run. It said $12.50. After I delivered it, it went to $4.50. I was pissed.. and then two hours later, it went to $13.75. Very confusing 🤦♀️
Sometimes the tip shows way after
You probably got tipped more but Uber gave you 13.75
It takes up to 1hr for the tips to come thru.
In my area, for the past three months it has gone from 1 hour 15 minutes to 1 hour 45 minutes
True but you might get quoted $10 and get paid $3. It happened to me last week
Option 3: Create a Blacklist of customers that do this.
1) take a screenshot shot of order when you've "started" the trip so it shows the customers name and location.
2)at the end of your day, go through the orders and see who didn't tip or tip baited, and match those up with the screen shots you took.
3)enter the name and location into your "blacklist"
4)every order you accept, first check the name and remember the approximate location it's going to and look it up to see if it's in your blacklist. If it is... cancel it. If not... deliver it.
5)repeat process
Better to be burned once then multiple times. If they're doing it now, they'll continue to do it. And don't be fooled...they know EXACTLY what they're doing and why.
I have a question I was schedule for a payout Monday and here it is now Tuesday and I still haven't gotten my money do you know how long it will take for the payout ?
It happened three times to me. Twice I got the food and made a beeline for the customers. Once I should have canceled the order because the wait time was excessive at the restaurant. In any case I kept the names and street name of the few times I've been tipped baited they're on my list. Contacted support they said if you see the names again just cancel the order. Thankfully I have received more than estimated tip amount in many cases.
Yes, I feel like UberEats does this to get the driver to deliver the food. I have a few orders that I did my delivery but didn't receive the amount shown when I first accepted the order. Uber is ripping us off by showing us a amount that they don't pay! Also sometimes when I get a good tip, Uber takes some of that money for their fees. Uber should show the amount pay for delivery like Doordash and the tip amount be higher and not lower!
So the customer and tge driver are getting screwed. As a customer, I'm already paying fees to receive a delivery on top of a tip, now they're taking fees from their delivery drivers?
I got tipped baited last night. It showed the customer reduced the tip. However, this morning, I got the full tip and extra.
Question I just got an Uber eats order and found out it was an order and pay. I had to total the bill and sign. I didn’t know if I was to tip the restaurant. Then have to wait 10 mins for them to prepare. My first order of this kind. Please advise
I first came to this video because I thought they were tip baiting me, now I’m 100% certain they are tip baiting and I have photo evidence on multiple occasions in the Fort Lauderdale area. Stay safe my drivers
I've seen it once, they took away $3 tip and gave me a thump down for forgetting a drink. I've also seen the customers increased tip amount from time to time. With UE, top notch customer service matters.
Thanks for the heads up, and you're right especially on UE customer service matters since those tips are kind of volatile
yeah, that's not tip baiting. you forgot their stuff and they decided not to tip you. tip baiting is when you do everything you're supposed to do for the customer and they take back the tip that was promised.
Yeah bud that’s your own fault I’m a driver and you can’t be forgetting people’s drinks trust me lmao
It’s so funny to me because I do it on a bicycle, so I only do rides 1.5km or less from my house which means that whenever I get tip baited, I know exactly where they live. And I come up with creative ideas of how to hurt them.
And this is exactly why I don’t deliver to city’s or ghettos, not just because you might get robed physically, but through the app as well. People can also say they never got their food and get u fired. People are awful. I’ve delivered over 1000 deliveries in middle class quiet towns where people are great and that has never happened once.
Thats why you always take a photo !
It is a real thing!!!! And Uber Eats also CHANGED the end location too! I declined two orders from a particular town and then they changed the end location to be in the town I didn’t want to go to. Ended up delivering to them anyway. But then they removed the tip at the end. Very upsetting because it ended up being 4.63 for a 24 mins drive and over 9 miles! I’m annoyed because that was the reason I didn’t want to go to that town. Some people DONT TIP. Very upset
I agree with you! Now it is a big problem!! I have already made many orders when the customer significantly reduced the tip or even removed it, and there was no reason for that, I made the delivery quickly and accurately. I think customers do this on purpose so that their order is delivered quickly, knowing that they can then reduce the tip. This is a very bad feature in Uber eats! I really do not like it! If you don't like the food in a restaurant, you tip the waiter anyway. This principle must be done and in the delivery. I think Uber can't let the customer reduce the tip for no reason.
well in a restaurant the waiter don't see there tip before doing there job you still get the same treatment but in uber eat they get to see the tip so now it up to them wanting to go that mile. tip is for good work not because i tip you high your gonna bring me my food first.
I've only been tip baited once, I have over 9000 deliveries. That isn't a dragon ball z joke...
I work for Uber eats and everytime I get a order that is 9-15 it means the person tipped but once you complete the tip you only get the $$ that Uber pays you until after the hour passes and then you end up getting the person’s tip since you have to wait a hour because they can either change it or leave it as it is
It happened to me a few times there's always going to be somebody doing something like that but for the most part I get my tips.on. Ubereats and Instacart
That happens to me with every order I take with UberEats, it always says tip will be available after 1 hour. I don’t worry about it because the tip either stays the same or the customer adds to it so it turns out to be more than originally stated. Either way it always shows up later for me. I haven’t had tips reduced on me yet, fingers crossed that it stays that way!
Thanks Garrett, since I usually drive for DD you can see (esp in my Story) that this was really surprising when it came across. But like PM the tips on UE are just very delayed. Unfortunately if there's scenarios where drivers don't check their earnings some tip baiting could slip through.
Despite closing UberEATS orders out with a delivery text & photo confirmation, some customers are still saying they didn’t receive their food. What should I do? Should I wait like a stalker until I see them open the door to retrieve food? Scammed in the SFBay area..
Does changing the tip amount still count as tip baiting? Ive never removed a tip, but usually I enter 25% for the tip amount and I usually watch the driver on the app, if it seems like they are making other stops it means other people are paying them too and I will lower the tip, if I am the only customer then I leave it at 25%. Customers already pay an increased cost for the food, plus a delivery fee, that adds up really quickly, I dont mind leaving the 25% tip if the driver is only serving me but its a big ask if they are being paid by multiple people.
That's crazy man they really need to do something about it because we out here delivering during this damn pandemic. Smh some of the customers are just cheap as hell bro they just don't want to tip now I see why my uber wallet is less. Like you said Mike I hope uber support can disband them from uber this is crazy.
The customers aren't cheap as hell if they are paying $15 for a stupid meal that cost $1.50 in ingredients. Uber and Door are cheap as hell for not paying you a fair rate. They take a LARGE percentage of the meal payment plus they charge the customer for delivery already. Your complaint is misplaced being pissed at the customer. When have you last tipped your mailman who has been delivering your mail every day for the past ten years. Why do all of these drivers get pissed at the customer when the service is what is really ripping them off?
@@Microarmor007 I tip my mailman and even the garbageman and recycling man a $50 dollars each of cold hard cash every year on Xmas.
Good job explaining the reasoning 👏🏾
I try my best Brble, I appreciate that 👊🏻👊🏻
@@YourDriverMike No problem! I also work the San Diego Market. More specifically PB and Clairemont. Your videos help a lot!
Just happened to me today with a $3 tip. Can we report it the Uber Eats Customer Service? I’m sure that wasn’t the first time that bleep did that. To top it I had to go up 5 flights of starts with no elevator.
Next time I’m going to snap shot the address of every delivery so if I see there name again I’ll cancel the order. This is unacceptable, and unfair to the hard working drivers.
I think on Uber Eats is tip baiting themselves not the customer. I think they way the "expect included tip" works its a percentage based on the amount the customer spent on their order. Uber does it to lure us in to accepting these orders, so they can decrease wait times. The reason why we don't always get the tip is because the customer never actually applied the tip to being with, that's just something Uber just led us to believe. After their delivery they get then asked if they would like to give a tip and there are a few options, 10%, 15%, and 20%. With 10% being the "expected tip". At least that's my opinion I could be wrong.
I used to worry less about this and move on, telling myself "its a poker game" you do your best, you probably will come out ahead in the end. Lately, I've seen more and more small orders that end up being way lower after delivery (down to as low as 50 cents) through no fault of my own. I think customers can make this an awesome experience or make it quite revolting. Dont let it get to you and when it does, consider delivering in a better area. If i see my meter showing way less than expected after two hours I usually go home and watch a movie.
For those of us who do this as a side gig turn extra money that’s definitely a good way to look at it. For those of us who do this as a means of full-time income, going home and watching a movie does not pay for the rent.
@@richeyrich2203 its funny you say that, because for the last two months delivery has been my only source, and yeah, it sucks to feel like you got ready for work and the money isn't there
@@samfrito indeed.
These apps are stepping stones. Meant to be used to aid you in your journey. But they are not sustainable full time income.
Really, in the age of automation, not many jobs are any more lol
I have definitely been a victim and I thought that it was ubers end but thank you for explaining. The delivery could say $8 but then I get $4
Whenever I order from UberEats, I pre-tip.
When the order is completed, I get an email saying that the order is done and a receipt for the order MINUS TIP.
Then, an hour later, I get another email thanking me for the tip and showing a receipt for that.
My bank statements show two separate charges.
I just came across a delivery on Uber Eats app for a $3 delivery, meaning no tip. It popped up on my screen 3 times and no one was taking it. Suddenly it came back a forth time but the amount went up to $9. Someone grabbed it right away but I have a feeling the tip will be reversed later on. Just to point out to be careful with orders where customers don’t want to tip initially but then suddenly throws in a big tip.
Yes, tip baiting just happened to me the other day . I had accepted one pickup at a fast food place. When almost at fast food place I got another request at same fast food place and tip really looked good for both... I did nothing wrong = one of them lowered their tip. I continued on. The next day when I had time to call support I talked about what happened to support. Explaining to them that I believe some people are purposely placing a higher tip but lowering later. Uber Eats says the customer decides the amount of tip when they order but are able to change one delivered... If I can find a good address for Uber Eats I will send a letter requesting them to do something about this as this is so unfair...
Kind of fraudulent practices.
Well thats Uber Eats fault they should ask about tip once and not allow changes after it’s been delivered
Alot of times drivers accept a delivery even when they are far away and cause the customer added wait time so yes its natural to never tip inconsiderate drivers who cant learn to cancel orders they shouldnt accept anyways
Just share the blacklist of tips baiting address with your Uber eats friend so they won’t be a victim. Uber eater friend can look up the blacklist to see if this address has tips baiting and just so you don’t waste your time those address then move on the Uber eater customer not on the blacklist. Work for me.
I believe it happens but I just move on to the next order. Time is money and I don’t want to waste it.
thanks for the idea bro
Question: how does tipping work? Because I just added tip AFTER the delivery but I got no charge.
This has happened to me a lot in the past week!!
I don’t think I was tip baited but I did have an order where the actual payout and expected payout was off by maybe 60 cents no big difference
Take a look at the pay breakdown and see where the $.60 came out of, maybe the base pay?
It’s 100% happens all the time and it’s getting worse. In the past 2 weeks I’ve been tip baited 5 times. The issue is they will tip you but they can lower it to as little as 50 cents. Uber is completely aware of this issue as a matter of fact they were the ones that told me it was a thing when I a 19 dollar order reduced to 12.