CONFIDENTALITY | PROFESSIONAL CONFRONTATION | OSCE PROFESSIONAL VALUE STATION | OSCE മലയാളം

THIS VIDEO TAKES A CLOSER LOOK INTO THE OSCE PROFESSIONAL VALUE STATION TOPIC "CONFIDENTIALITY & PROFESSIONAL CONFRONTATION"
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Welcome to the OSCE Professional Value Station, This Channel is the ultimate resource for mastering the art of healthcare communication and ethical decision-making. In this video we delve deep into the intricate world of OSCE (Objective Structured Clinical Examination) scenarios, focusing specifically on the topic of "Confidentiality and Professional confrontation"
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Stay tuned for regular updates as we release new videos, tutorials, and case studies to expand your knowledge and sharpen your abilities. Our goal is to equip you with the tools and strategies you need to excel in OSCEs and succeed in your medical career.
CONFIDENTIALITY & PROFESSIONAL CONFRONTATION | PROFESSIONAL VALUE STATION | NMC OSCE | OSCE MALAYALAM
Confidentiality Marking Criteria
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1 Outlines and provides reassurance to the patient of professional responsibility to
respect patient’s right to privacy and confidentiality in all aspects of care, but outlines
the need to act with honesty and integrity at all times (duty of candor).
2 Explores the patient’s reasons for withholding diagnosis and prognosis from partner.
3 Offers support and time to facilitate discussion between patient and partner, respecting
patient’s decision, linked to duty of candor and confidentiality.
4 Documents the patient’s wishes regarding the diagnosis and information sharing.
5 Acknowledges the partner’s concerns and feelings, acting with care and compassion,
but explains the need to respect the patient’s right to privacy and confidentiality in all
aspects of care.
6 Acknowledges the need to keep to and uphold the standards and values set out in
‘The Code’: priorities people, precise effectively, preserve safety, and promote
professionalism and trust.
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Professional Confrontation Marking Criteria
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1 Recognizes the importance of allowing the person to talk and vent frustration, showing
interest in what the person says. Identifies the crux of the problem as quickly as
possible. Empathizes with the person and offers assistance.
2 Recognizes the importance of:
• establishing rapport
• use of appropriate eye contact (not staring)
• maintaining body language and open posture throughout.
Identifies the need to remain calm using appropriate tone and pace of voice (not
mirroring anger).
3 Offers an explanation of the circumstance and offers an apology as early as possible,
where appropriate.
4 Documents the incident. Offers to refer to senior staff member and/or the complaints
procedure as a sign of respect and of taking the circumstance seriously.
5 Takes account of own personal safety and ensures that a witness is present.
6 Acknowledges the need to keep to and uphold the standards and values set out in ‘The
Code’: priorities people, practice effectively, preserve safety, and promote
professionalism and trust.
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[@TeacherAI-ri5wo]

Good presentation and useful content

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[@aryaappukuttan5953]

Topic to be watched

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[@aryaappukuttan5953]

Perfect explanation

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[@veenasoju5011]

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[@sarsnkl]

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[@learnai2255]

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[@sojukumar8114]

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