Steve Jobs on Continuous Process Improvement
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- Опубліковано 27 чер 2017
- USC CGSCM offers performance improvement courses for managers and executives seeking high-performance results
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My left ear will go far in life thanks to this brilliant advice.
Don't know the inside joke here but liked anyway
@@nathanfiveoh6387 If you use headphones, you'll notice only the audio channel for the left ear works.
@@ronaldbos9345 yes lol
LOL
😂😂😂😂😂😂😂😂😭 I cried on this joke
Saying no to things unrelated to your goals, the Steve Jobs quote, is still underrated.
USC Marshall also needs to continually improve. By getting rid of legacy admissions and cleaning up corruption. -USC grad
Love this. He speaks the truth!
Its about Improving processes.
Six Sigma in business and just as important in life.
You trust in your team. It's hard go do sometimes when you want to do something all by yourself.
But it's the single most trajectory changer in my books.
You don't get what you want mostly, and it would be lesser than what you hoped in some cases.
But in other cases people will surprise you with things you didn't imagine yourself and that makes all the difference.
Of course it bloody works. I cannot wrap my head around the mentality of just leaving things and not questioning the process. If business is your area then you should be looking to make it function as well as you can. I work in manufacturing operating machinery. The older guys have a kind of procedure that they never deviate from. Specific people do specific jobs and never stray outside this, even if there is something urgent needed elsewhere. When asked to do something they say "Dave does that", as if they're incapable of it!
There are dozens of CNC programs for recurring jobs that were written hastily and waste a huge amount of time. It's infuriating. Plenty of opportunity for me to make significant improvements though.
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A lot of times people are not paid enough to care about doing more at their job. They do the minimum necessary to not get fired and get their pay.
@@tonylapsthank you for giving this guy a brain cell LOL
TONY U OLD GRONK@@tonylaps
hes very old yk@@MIIRAPOSA
He was brilliant. A superb entrepreanur
Very nice... scientific approach to improve processes in a company.
3 decades later. I’m at my job. I ask…why is this done this way? Answer: I don’t know that’s just the way we do it. Smh.
3 decades later, steve job is dead and the same iphone has been made 30x. smh.
This is why I’m a first principles guy. If no one can tell me the “why” I delete the process step. If it does not work after. Then I’ll add it back with a reason.
@@Bruns873 that’s awesome
@@mastershredder2002okay then, go buy the iPhone 1 and rock that if you think it’s the same phone 30x
@@Bruns873maybe nobody you’re asking knows why, but maybe someone else does. And that process step you’re removing might be critical. Better to know that before it’s removed and harm is done.
Amazing! thanks.
thanks for uploading
This idea applied to a single individual is growth mindset
Fantastic advice!
Steve would probably berate whoever made the audio of this video.
TRUTH!
This is essential if you want your organization to be ISO 9001:2015 certified.
Yup, makes sense
Nature follows this process.
What a man
I learned from this comment that my iPhone was set to "mono audio". I have no idea how long it's been like that.
Interesting to consider that despite this talk of continuous improvement mindset, the culture that apple, from Lisa onwards, have tried to instill in customer base is one of never questioning or modifying their products until instructed to replace with latest infallible version... Whereas what IBM and Microsoft ended up creating was a user base who would tinker and improve and upgrade their products.
That's a very good point. I'm in the "tinkerer" category, and by nature I insist on controlling my electronic devices to the maximum degree possible. For this and other reasons, I am a terrible candidate to be an Apple consumer. But as an Apple stockholder, I'm happy that many consumers are only too willing to let the company tell them what they need and will like, and when to open up their wallets and purses again.
...... because he's talking about business processes 😂
What are U smoking bro Apple literally INVENTED the smart phone that lets U literally do anything you can imagine
@@brendanbudniak2261 they only 'invented the smartphone' if you'd paid no attention to what came before the iPhone. Refined and made more usable definitely, but there were smartphones long before. Apple no more invented the smartphone than they invented the graphical user interface. They do have a very effective marketing and BS field surrounding them, which is how they've become so successful in convincing people that they invented the smartphone, GUI, digital music player, etc etc.
lol apparently some of us can't imagine basic things like file transfer through a simple usb or rearranging icons on the screen without having to jump through hoops etc. why do you think there are so many that jailbreak it? i have an older one handed down to me, but still using other devices in parallel.
this is the biggest difference between Japan and China. There were American quality consultants that went to Japan decades ago to assist in implementing quality improvement programs. Initially cars from Japan were poor quality/had a lot of issues. But fast forward a few years later Toyota and Honda make vast improvements. As well as many other Japanese manufacturers (electronics, optics, etc.) Steve realized after his Next computer company failed, that there is a limit to the number of consumers that are willing to pay more for quality products. People look at price first when it comes to a lot of consumer products, they will choose to purchase the cheaper brands. Except now you have NO choice except to buy products that are made in China, that includes premium name brands (American, European in particular) they are ALL made in China now. The only exception is a few limited models of Sub Zero Refrigerators (even some of their models are now made in China, apparently). I used to buy mid priced models of household appliances (refrigerators, washing machines, etc.) But given they no longer last 10 to 20 years like before, I just buy the cheapest brand/model and accept the fact, in most cases the appliances will no last longer then 3 to 5 years I don't even get upset anymore, nor will I bother hiring a appliance service repair company, its not worth spending $250+ for a product that costs $500 to $600 to purchase a new one.
Makes sense
Doesn’t make sense to me… I buy "quality" & fix my own stuff, if possible. $1200 LG fridge broke after about 6y. (It replaced a 30y+ old basic fridge - minimal electronics.). With help of online tutorials, I replaced main circuit board LG for $85 in 30m. Otherwise agree.
William Edwards Deming tried to convince US auto makers the importance of quality, but they shut him down. Deming went to Japan and spoke to companies like Toyota and well the rest is history.
@@2002honda954The demand for US products post was so huge that his methods were abandoned rather quickly. Japanese firms adopted the if you can’t beat ‘em, join em theory.
liebherr fridges are made in germany.
miele washers, dryers, and dishwashers are made in germany
(my liebherr fridge is 23 yrs old, no issues. fisher paykel washer is 22 yrs old - made in NZ back then but US market is manufactured in mexico now ... which isn't china.)
You cannot mix two subjects that are working apart idiologicaly in the same process, you can only make them get along for part of it.
It's called the Toyota Production System (TPS)
conitnues getting credit for things that your colleagues came up with.. Steve jobs mantra
Solid
Not many companies, especially so-called-Canadian owned , are actually doing that . Also not many employees understand this process. They are either afraid of change or lack of. Then they need to be let go.
Improving things is good, but there is a counter to it, and that is changing things just for the sake of changing them. It is something that is often done by managers and leaders when they go into companies as they feel compelled to make a "difference", regardless of whether it improves things or not. If not controlled, they may makes things worse. That is why when someone comes in and starts asking questions, there also needs to be someone who questions them and sets expectations for the proposed improvement.
Well said, and I've always thought that a great example of change only for the sake of change, is an automobile's interior door handles and locking mechanisms. Why do they change from year to year, and differ completely among manufacturers? My guess is that it's a feature given to wet-behind-the-ears designers, as opposed to the juicy tasks the veterans get, like designing a body shape which of course needs to change often, to keep buyers interested. But the door handle engineer naturally wants to make a mark in the auto world, and aspires to create a design the likes of which no one has ever seen before, because...you know, the old design will just never do, will it? So as a result, I catch a ride home in a co-worker's car whose model is the same as mine, just two years newer. In the dark I can't find the door handle to let myself out. It becomes silly.
Look into Paul acres and 2 second lean. Fantastic way to get into kaizen, continuous improvement.
The solution to what you describe is PDCA. Plan - do - check - act.
You propose a change, you try it, you make sure it's an actual improvement, and then either you implement it or try something else. And there's a number of things that you can be measuring for as well, but most often is safety, speed, quality, and ease
@@vanguard6937It’s exactly this. Change is great - provided that the change makes an improvement. The only way to know if it made an improvement is to measure it. Measure the before and the after and compare them side by side. One will sometimes clearly win over the other. If it doesn’t, then consider the impact of making the change (people having to re-learn their work, potential loss of expertise in a known process, etc.) vs. not making the change. If the change is only a lateral shift, then strongly consider scrapping it and leaving things as is until the next idea for improvement. Meanwhile, continue to learn how to measure things better, because what you measure becomes what matters, and you want to make sure you’re measuring the correct things, or you’ll only encourage negative change, or the wrong priorities.
It's done like this because Steve Jobs said so
Does anyone know when this interview was being recorded?
❤
Steve Jobs is somehow always present for advice but so am I, kind regards. Saskia van Houtert, engineer/office-manager.
Awesome! Got any recommendations for new restaurants in Philadelphia?
😂 The most stupid women choose business over children
How do I upgrade my bike gearing ? Without changing wheels
What does he want to say. Please someone explain.
My company needs to watch this video. Instead of sending baseless emails and finger pointing at individuals. Look at your damn process and ask why it has produced output that isn’t deemed acceptable today. Ask yourself why it was acceptable in years past. Companies needs to talk more about process improvement.
i though my headphone is dead
He really looks like Ashton Kutcher. 😁
W. Edwards Deming
Toyota. Kaizen. As a summer student they gave me $5 (inflation $15) per idea to improve ANY process. Lets' say, my lunchtimes where spent scribbling improvements.
My question for apple, why have you become a company where 90% of your profit comes from over priced cell phones?
counterpoint:. "perfection is the enemy of good."
...that means, you take a lot longer and get more stressed out when you always try to perfect something. you need to have a little bit of both, some emphasis on perfecting things can be good, but you also need it to be okay to just get an adaquet job done sometimes.
In the same way that best is the enemy of better. We all want what is best!
3 people are deaf in their left ear
Optimistic humanism?
I thought my bluetooth headset went to meet Steve in heaven
I heard it was platos school of thought.. question things about yourself
Steven Paul Jobs (San Francisco, 24 de febrero de 1955-Palo Alto, 5 de octubre de 2011) fue un empresario, diseñador industrial, magnate empresarial, propietario de medios e inversor estadounidense. Fue cofundador y presidente ejecutivo de Apple y máximo accionista individual de The Walt Disney Company.
This is the preppie Steve Jobs that I remember.
he didnt know any coding, any electronics.. yet how he became ceo? because, he knew how to design
I think it's better said that he knew how to design (mainly) aesthetic features that would appeal to a certain segment of buyers. But some of us have no use for design features like Jobs influenced, and we consider the real computer designers to be the engineers that made the machines work.
"Musicians play their instrument,I play the orches tra" Steve Jobs
My right ear feels lonely
He kinda looks like Andrew Garfield.
Not even close
@@ironclockI don't know he gave me that impression.
Bro ... don't make me do more work
Jobs sounds like he read McGregor’s 1960’s Theory Y about workforce motivation, compared to the old Theory X assumptions. Certainly nothing new here! Good to see that he adopted, or at least espoused, Theory Y management assumptions.
Just bought the iPhone 15. Where’s my home button?
Still have my iPhone 6 and Home Button. Time to upgrade though. Not happy about it.
They might seem good enough just bad company seemed as well it’s like greed vs talent vs formality priority take over I don’t know and I don’t care I only care what I know so you care dolls ok not my business
I think this video would be improved if I could hear it in my right ear. Mr. Jobs didn't think about that one now did he?
Why does he look like Tucker Carlson lol
When Apple was good…
And this is why Apple is the biggest company in the world.
Back in his Atari days he didn't even wear deodorant. Glad he improved that process.
-thoaimaiquyetdoan-
When jobs was in his looking like Trudeau phase
Guy was very full of himself huge ego 🙄
Famous for inventing a sh*tty phone that you can't repair by yourself without corrupting it.
What a genius 🙃
Said jolteon 52 who cant repair a phone on his own even if it where an option
Not a fan.
Do you mean the iPhone, the world's most popular phone, which holds the #1, #2, #3, and #4 positions on the Top 5 bestseller list? The phone that made Apple the most valuable company in the world, with a $2.7 trillion market cap? What a genius 🙂
It is very much repairable.
@@randomcomments6643 no, it is not.
Yeah Steve, you know what else works? Getting immediate surgery on the only form of pancreatic cancer that is of yet highly treatable. You won at business and failed at reality.