Brand new dewalt nail gun repair, dewalt didn't fix. warranty repair with the same fault.
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- Опубліковано 5 лют 2025
- This Dewalt gun is next to brand new. The customer says it was jamming constantly from new.
He sent it off to dewalt for repair under warranty and simply came back the same way.
A simple manufacture fault where the tension roller spring was not installed correctly.
It's a simple fix that really should have been picked up on.
#dewalt #dewaltgun #dewaltnailer #dewaltrepair #tools #repair #powertools #fix #toolrepair #deandohertygreaser #
I do 90% of my tool repairs myself. Why? Because im not a Mr. KNOW IT ALL. I literally watch videos like this to gain knowledge of how ti fix the damn tool myself rather than get frustrated w/ the manufacturer doing a piss poor job on not correcting the problem. One thing I've learned, not all new tools that come out on the market are worth buying. I usually wait from 3 to 6 months on tool reviews from other reliable and knowledgeable tradesmans that love posting the honest reviews.
YT is a great source of knowledgeable bloggers and you sir are very well rounded on you presentations and explanations in your videos. Kudos and thanks for the info. I was actually contemplating buying a couple of these dewalt framing nailers and been researching the reviews.
I went yesterday to Dewalt service center in Vancouver, just infront of me wa sanother guy with 2 of this gun exactly the same as yours and mine!! They tried to charge us $258 just to take a look and make a disgnose... Incredible!!!!!😂 Ill do this by myself!! DEWALT YOU NEED TO DO A RECALL FOR THIS!!
Agreed. That spring retention mechanism needs to be redesigned
@@shenghan9385for some reason some of them aren't hooked on all the way like when going through the line they do it to fast that's what they need to fix the tool is fine they just need to put the spring on securely
Your amazing on how much stuff you know.
Different tools, makes.
Well done
Cheers for the video I was able to dismantle and remove a nail head that was wedge between the flywheel and the side. Thanks 👍
Interesting take on the fault with your monologue there, which I agree with 100%. The companies often think the customer is stupid, which they can be, but not always
I'm not sure about that. If a new tool doesn't work and you can proof that it's not your fault and the company has to fix it. I guess more often the repair team of the company has a internal process which doesn't cover everything and needs to be fast in repairment as a new tool is not too expensive in manufacturing.
I had the same problem with the gun kept jamming every time i fired a 75 or 90mm nail, took it apart, nothing obvious stood out but what i did see was that the springs weren't running smoothly on the two bars.
Both springs were new, and I know it says not to oil the gun but they mean the firing pin and fly wheel as it needs friction, so I oiled the springs and the two runners that they slide onto, it fires like a champ!!
Just oil it with a cloth not a spray can!
Try dry silicone spray next time.
I'm in the door and window industry and see oil type products used and after time makes it worse in time
I got my one brand new from the local reseller, with a loose screw inside. Loaded nails, connected battery and it was shooting but not nailing. Had to disassemble it to realise that screw got stuck right on the hammer way... Wonderful experience Dewalt
great job to have an eye for detail, and properly fix it
Well met Dean, those are a bugger that finger snapper clip.
One thing you did at the end but didn’t explain was obviously not done at the warranty shop: test it under load, all modes.
Something I do with every tool repaired, within reason. Those ten or so nails fired, screws driven, cuts made will soon show if there’s an outstanding issue, or a faulty part installed.
Having repaired my DC618 several times (It's shot so many boxes of nails), I've noticed the reliability of the tensioning spring mechanism is better in the DC618- for the concrete and framing nailers, they went with a weird auto-tensioning design... It doesn't tension all the way so the firing pin slips. Entirely a design fault.
DeWalt tech, need to come to you for service training it seems 😂
Great job!
That spring desigh is so stupid. They need better retention mechanism. Anout a year or so ago, I had both of them on my gun coming off loose. So it could only fire facing down. Wouldnt fire in horizontal position, would not fire upside down. Simple fix. But the design is stupid regardless.
I have that nail gun, it's a beast in bump fire mode
Nice one Dean im gonna check this spring on mine mine still works but has a couple of little issues I'm tring to understand m8,another good video 👍
Hey, just recently came across your channel and I'm loving it
As a newly self employed repairman (21yo), if you don't mind sharing, how much would u charge a simple fix like this?
Charge the years of experience that made it look easy and fast or just 5-10£
Idk what he charges but I've worked at 3 shops over 20 yrs. We always had min charges. Average labor for power tools aside from chipping hammers is $28-$35 US. This includes air nailers. That allows u 20-30 min labor which is enough to cover repairing, testing , cleaning of the item. Each order also has a $2 shop fee to cover things like small amounts of grease, oil and rags.
thank you so much for the help
I'd be charging 50 euro for that min it's not about how long it takes its about knowing how to fix it he's getting paid for his knowledge not his time he's like a doctor not a shelf stacker
@@John316OBrian-cm4fj problem is if u start going over about 60% of the cost to replace it you'll find many customers will deny the repair which means u make nothing. Keep it under 60% and theyll always approve repairs. It all balances out as well. Some repairs will take u 5 min because you become very efficient and you still charge around $30 labor. Also u make around 20% on parts.
I've one and takes you to press firmly against the material to get it to work also when upside down it sometimes doesn't fire, any advice please ? Thanks
Maybe you can help me with my gun. The spring on the solenoid that pushed the wheel on has went over the washer. Dont know how to get in there to fix it.
Brilliant, thanks again 🤠🇦🇺
This is the problem with mine ,the hook on my spring has snapped, I have an old gun. How hard it is to replace that spring.?
It looks quite awkward?
Hello, the milwaukee nail gun is better than dewalt?
If I want to buy something to repair roofs, which is more solidly made or more difficult to break, dewalt or milwaukee or paslode? Thank you 🙏
Dean i have the same gun but the problem is the light on the rear doesn't come on I've opened it but can't see nothing wrong you have any ideas m8 and what is the light actually for?cheers
When you hook the torsion spring back over the pinch roller carrier, you should also re-seat the little foam isolator (on the other leg of the spring) in the slot in the carriage as well, otherwise you risk the other end breaking as well.
Hello, what's your opinion about dcn890?
I have a couple of these nail guns and they both have the same problem of not picking up the nail they go through the motions of firing but no nail.
I have taken them to a local repair shop and they said just throw them away, is there a way to fix them?
Replace the 2 big long springs the push the driver back if they are damaged or broken
@@deandohertygreaser I put a new set of the springs in but it still doesn’t pick up the nails
I'd say find a new 'repair' shop that actually knows how to fix the tools. Sounds like the so-called repair guy has a problem w\ DeWalt tools, must be a Milwaukee(is the one & only, best & no other tools are even close to their immense superiority!😂) fan boy - typical! 😅 Anyways, I'm not sure what's wrong w\ it but I'd say take it all apart & inspect everything very closely. May not be a necessarily broken part, but may be worn too severely to work properly. 👍👌🔌⚡🛠️🔧🗜️🔩📏✏️📐🔨🚧⚠️😄🤔
Another shop for sure.
I have worked with at a small machine repair shop, and I just tell the customer straight out if I don't know how to fix a problem. It is easier for everyone, and customer can try somewhere else.
I always thought dewalt tools were quality made. Im surprised that fault occurred
My DCN660 has stopped working. It doesn’t make the winding sound and the right light is just blinking white. Any idea what the problem could be?
Sounds like a nail jam. Check the firing pin is fully retracted.
@@deandohertygreaser just thought I’d update you. I took the gun apart and one of the return springs was damaged.
Yea the dewalt framing nail gun can have issues, we have 4 at work 2 get used and 2 are for back up. I have not bought one my self due to this reason. I have many dewalt tools including the 16 straight trim nailer, and no issues at all with it, i bought it because we use the 16 ga angle trim nailer at work, well when it works. It might be due to the angle nails but ill stay away from them
Anyone know what that spring is called i belive theres 2. Or the part number already fixed it 1 time but now the spring is all twisted and shitty
Sorry, did you know whats the spring is called?
The Dewalt repair doesn’t use Dewalt. I wish you lived by me, but great videos. Anything electric, I’m tits in a bull.
DeWalt couldn't fix it - took Dean 30 seconds to diagnose the problem & about the same to fix it! Unbelievable!!
Nice one;)
note to self don’t by products the manufacturer or sales won’t warranty!
Brand new. Return it to store. ??
SBD needs to move away from the flywheel system. The recoil forces all the gauges guns to lift away from the surface and shoot mid air leaving the heads proud. 18g is the worst.
How does dewalt not honor that??
Didn't you pull wire weld nails out of it? Those are 28 degree. The paper collated nails are 30-34 depending on if they are clipped head or offset head. That could have contributed to the issue too. I'm guessing it's a 30 degree nailer
A manufacturing fault compounded by laziness, personally I'd have investigated further myself before sending for repair but not everyone can do that 👍
Hey, Dean! Please help me! I bought a used paslode 902600 that leaves shiners about 80% of the time and misfires about 20% of the time. I took everything a part including the piston, exhaust reeds, and rings, and cleaned everything. The batteries are fully charged (voltage is good on them), has new gas, and everything seems okay along with with the nail driver. It will drive some nails deep as hell into wood but the rest are shiners. Could it be a bad piston rings or combustion chamber leak? There was a bunch of crud a carbon deposits behind the piston
Did you check the firing pin for wear?
Dewalt are notoriously bad at warranty repairs. I have a lot of Dewalt. So frustrating you just buy a new one.
Bit embarrassing for DeWalt me thinks!
Don't buy the DeWalt DCN680D2 18v XR 18GA 2nd Fix Brad Nailer Inc 2x 2.0Ah Batts and DeWalt DCN692N-XJ 18v XR Brushless 1st Fix Framing Nailer Body Only. Dewalt only Guaranty them for 12 months and don't give the extended 3 year warranty sounds crap to me lets see how long they LAST!!.
My piece of shit nail gun doesn't spool fast enough or doesn't spool at all... I've used it twice. I feel like I was robbed 450$.
Why anyone would buy a dewalt nail gun is beyond me
they are good in there own way. no good for someone who uses a gun daily. but if you only need it the odd time and have dewalt batteries, they are a good option. They do the work, just not as well as a paslode of hikoki.
Had mine for about 5 years ...no problems never let me down..