How to repair a Deadbolt that wont unlock
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- Опубліковано 5 кві 2019
- Hi and welcome back to my channel. Last week when my kids came home they could not unlock the front door deadbolt. In this short video I repair the deadbolt in under 8 minutes.
I first started by unscrewing the 2 bolts on the deadbolt which are located inside the house with a Philips screwdriver. Do not use a power tool here because you may damage the lock further.
After the lock was removed (this is easier if you have a second person on the other side of the door) I was able to access the sliding bolt mechanism. I used my Philips screwdriver in an attempt to move the bolt back into the door. I placed the screwdriver into the the place where the bolt shaft inserts, and attempted to move it back and forth. It took a few minutes but the bolt finally released back into the door. I then put the deadbolt back together and tested the bolt before closing the door and locking it again.
I believe the door needs to be pushed from the inside or pulled from the outside when unlocking / locking to keep the bolt from having pressure on it from the strike pate.
Watch the new keyless entry deadbolt install here:
• How To Install a Keyle...
Tools used in this video:
Phillips screwdriver.
Filmed on my Samsung Galaxy S8 plus. Edited on my 2013 Macbook Pro with iMovie.
Still frame of the upcoming Samuel Jackson "Shaft" movie courtesy of: • SHAFT - Official Trail... - Навчання та стиль
So, you’re solution was “mess around with it”. So helpful.
Thanks Red Sox fan 😉
I see some people are saying the video wasn't helpful but it was very useful for me. I literally did what you said with screwdriver and it works perfectly fine now. Thank you sir💯
Your very welcome. Thanks for your comment. Try to replace it as soon as you can. Good luck!
My door kept struggling to unlock and then today, it wouldn't unlock at all. I attempted to take it apart and it still wouldn't budge. I thought I could just replace it but since it wouldn't unlock I started thinking of a locksmith. Then I decided to Google and your video popped up. Let me tell you - I'm so grateful. My supermom cape is still on thanks to you!
Yay! Great job! Now replace it as soon as possible!
@@marrazzowoodworkingdiy8118 Mine got stuck last night and I tried everything (except looking on youtube) to try and fix it. While waiting for my BIL to come today I found your video and went out and it popped right open on the first try! Thankfully, I had a new one already so after a bit of woodwork on the plate area (old one was round-new one was square) I got it put back together and it works great! Your video saved my BIL a trip over here and I was able to do it myself which did my old heart good! Thank you!
@@debbiewallace-bennett3708 Woohoo! I'm glad it could help in some way! Great job!
This is EXACTLY what is going on with my door. Thank you I will get it open FINALLY!🎉
I hope you were able to open the door and then change the lock
I have this problem and really hoped this tutorial would help, but it doesn't cover the important part. Just "messing with it" doesn't help me figure out how to get the bolt to slide. Has anybody figured out how to make the bolt slide?
Sorry it wasn't clearer
Thanks! Saved me from breaking down my door at 4 AM when I couldn’t open it.
You're welcome! Glad it helped!
Worked for me. I needed to add some weird shiny black grease stuff and now it turns like sliding through hot butter. I do remember my hubby using this special grease when he fixed a stuck dead bold before. But I did have to take it apart to get to turn it with the screw driver first. I just kept working the grease back in a little bit as a time and them it finally slit right open so I greased it lightly in the all the way open position Then I gently wiped off any excess as hubby had told me he had to do so to not gather dust.
Thank you for this video. My dead bolt just stopped working and I was freaking out. I was able to fix it. I will be replacing it but for now, I can get out the front door. Thank you again.
You're very welcome! I'm glad it was a temporary solution. 😊
My lock actually broke because of house shifting. Thanks for video.
Sorry to hear that. Wow.
Thank you for sharing! It’s much cheaper to buy a new lock then it is to call a locksmith.
You bet
the quick flash of the character Shaft when you say shaft brings this video to the next level.
also Rolo is sweet. also, it's a helpful video. Thank you!
Thanks. Glad you caught that lol
Thank you so much! My deadbolt got stuck, I opened it and tried the screwdriver and it popped open! Great post. Thanks you tube guys for making videos that do help the ladies when stuff goes wrong. :)
Glad it help for the moment! Just make sure you replace the lock as soon as possible!
THANK YOU for posting this! I finally got into my garage and you saved me money. I was about to call the locksmith!
Glad it helped. You may want to consider changing it in the future.
I had 100% issues one time , I watch your videos so I fixed the problem. Thx for the video..
You're so welcome! Glad it helped!
This just happened to me on my front door luckily I have a back door key and my screen door wasn’t locked or else I’d have to use the window lol. but my dead bolt wouldn’t retract the way you did it so I had to bust that part out completely and I was able to get the deadbolt bar to retract and it opened. your tutorial did definitely help me tho with more of an idea of what to do luckily I had a spare deadbolt laying around and it works great now thank you for this upload. It actually probably saved me 100$ Canadian as locksmiths especially here aren’t cheap or they try to rip you off.
Thanks for letting me know Jake. I'm glad you were able to get in.
THANK YOU for showing me how to "unstuck" my Kwikset deadbolt! I used a flathead screwdriver and a hammer on the sliding part thingy and it finally budged open! I will replace the lock with a new one just in case.
Im glad it helped. We both know it's a temporary cure and I appreciate the feedback
Thanks for posting this video....happened to me and I was going to call a the handyman to come replace it....Now I can do it myself! Thanks a bunch!
I'm so glad I was able to help you! Great job! Make sure to replace it at some point to avoid it happening again.
Thanks Mike, Here it is April 2020 and I'm having the same or similar problem with my security screen door. Once I got it apart apart playing with the mechanism with a screw driver unstuck the bolt just like your video example. Now we can use the front door again. Good temporary fix until we can get the lock replaced. Very helpful for my need.
Good. Glad it helped.
Just had this happen to my lock. Glad I found d your video. Was able to fix it and get it all back together by myself. Thanks for the guidance 😀
Hi Paula! I'm glad it helped. You may want to look into replacing it at some point just in case. Thanks for the feedback!!
Thank you so much. Very clear in directions and video. I had to WD-40 the heck out of the middle mechanism and take my time. Thanks for making this! Exactly what I was looking for.
Note: I had a forewarning that this was about to happen as the deadbolt was intermittently only retracting 95% and had to be manually pushed in with my index finger in order to close. I didn't realize this was a warning at the time, but now I do!
Thanks for the feedback. I'm glad it helped! Now you should replace it as soon as possible. Good luck!
@@marrazzowoodworkingdiy8118 Ok! I was wondering about that. Thanks.
I was trying to get my deadbolt unstuck and watched your video as well as one other. However, the deadbolt turned out not to be the problem. For future issues, check if humidity is affecting the door. We just had a couple of days of rain and apparently, some got between the door and the door jamb. I sprayed WD-40 along the jamb just as a last hail mary and it opened right up. Gotta love WD-40.
The cure for everything! Thanks for the tip! And for sharing!
Thank you so much for this! It's detailed and straight to the point and it also freed me from my front door in almost no time.
Glad it helped.
I have found that the worst part of this lock is when it won't unlock, as it happened to me; just stepped out. in my pjs, no phone, no keys, and no one around to help, it was pouring rain, windy and cold as hell. I had to break a window to get in my house! You have to change the batteries, but there should be a code that should unlock your door even if the batteries are dying down! There should be an "unlock" code in a situation like this!
I couldn’t find my key to my side door that has a dead bolt on it, this video help me a great deal.
Glad it helped!
for anyone having this issue just oil the mechanism that hes turning back and forth and that should fix the problem
You could invalidate your homeowners insurance if you have a key on the inside and outside. That is absolutely against any fire regulations and just not safe. By the way there is a fantastic lock lubricant called Houdini. It is by far the best I have used as a locksmith.
Thanks so much for your wonderful video! With your guidance, I was able to disengage the lock and open the stuck back door! I appreciate your advice! It feels great that I don't have to call a locksmith!
You're welcome!
Worked perfectly. Thank you.
Im glad it hepled!! Thanks for watching!
Thanks! Had the same issue today and got it right away after your video! Kudos!
Glad it helped!
Thanks a million!!! This is EXACTLY what I needed to know. I haven't tried this yet, but I feel confident that it'll work!
Good luck!!!!!
I watched this as I found myself locked in my guest room, home alone.
Just a phone, eyebrows tweezers and desperation to get out. Managed to fully take the the lock apart😅
Holy crap!!!! I'm glad you escaped! Now ypu should go to an escape room!
Thank you! I had the same problem. I was able to retract the latch. The turn piece doesn't feel right so I'll look into getting a new lock.
You're welcome. I'm glad it helped, and I'm glad you're replacing it!
Very helpful video.
Thank you!!!
Glad it helped! MAke sure to change your lock soon to avoid the issue again.
tried the screw driver and went back and forth several times and it came in - Thanks
Glad it helped! I have since replaced that same lock after it happened a second time just to be sure.
I have an issue just like this with my front door I’m going to attempt to fix it this weekend. Thanks for the tutorial!
You're very welcome! Good luck 😉
Thank you for this interesting video. I have worked with Kwikset brand locks quite a bit in my younger days and they seem to be of such poor quality. I am glad you were able to get your deadbolt working. Did you replace at some point?
Thanks for your commment Robert. Yes, I have replaced this lock and all of the other Kwikset locks in the house with better quality locks.
This was exactly my problem. You encouraged me to use a bit of force to get the bolt to slide (Hammer & screwdriver). That opened the way for me to resolve the problem. Thank you.
You are welcome!
Thank you for this! The simple “fix” worked. Something to try before calling the experts. I suspect that with door swelling from recent rains, or even house settling pushed my deadbolt (one year old) harder to one side. There seems to be a threshold, past which the deadbolt almost locks into position. Even pushing or pulling the door wouldn’t allow the key to work. I simply placed a small screwdriver into the hole and turned it several times without forcing it, as you demonstrated. It simply started working.
Yay. I'm glad it helped temporarily. You may have to replace it at some point but for now it's good!
Can’t get mine to retract all the way so that I can open the door. I think once I get it open I am going to replace it.
@@thurm101 that's a good idea.
What do I do if trying to get the latch out of the door with a screwdriver like you showed doesn't work? I can't open the door and have both inside and outside the cylinders off. What now?
Im sorry for the delay in response.
Have you tried taking a small hammer and striking the bolt itself while having someone else use the screwdriver to move it at the same time? I'm sure you opened it already and have replaced it.
2:55 Can you please be more specific? What do you mean by “messing around with it”? How did you get the mechanism from stuck to unstuck?
What I did was manipulate the locking mechanism with my screwdriver, moving it back and forth until it freed up.
I see. Our front door lock mechanism was completely jammed (not moving at all), so we also messed around with it until I twisted the body of the mechanism by 180 degrees which got it to unlock. Hope this is helpful info for others!
You need a hat that says Handyman.. I guess you could call that a handicap...Have a great New Year and take care of that Handicap my friend..
Any tips on when messing with the screwdriver doesn’t do it?
Sorry I missed this. Did you replace the lock?
Our comport room door knob isn't working at all it is lock from the outside how do we fix it please help thank you.the key hole is just turning rotating at all.
Can you get to the screws that hold the handle on the door?
Great help thank you. On my particular dead lock, there was a pin that fell out of eye that joins torque shaft arm and actuator arm on bolt. I think I created a few new cuss words in the process. 🤣
I'm glad it helped! I would've loved to hear those new words! 🤣
That's the part of the deadbolt I was hoping to see and learn how it works, and what to do when it doesn't, particularly since I was outside the house when the #%$&!! thing jammed.
This is awesome. Thank you!!
I'm glad it helped! Thanks for commenting.
Thank you!
Just used your video.. really helpful!
You're welcome. I'm glad it helped. You may want to replace it soon to avoid it happening again. Good luck!
@@marrazzowoodworkingdiy8118 thanks! will do.
Great video helped a lot
Thanks for letting me know! I'm glad it helped!
Did it stay fixed? What caused it to stop working in the first place?
It did stay fixed until I replaced the lock approximately 4 months later, after changing to a keypad/bluetooth lock for convenience.
Thanks! I did it with watching your video
Thanks
You're welcome
Thank you!
My back door was doing the same thing. It's keyed on both sides. Took it apart, removed the lock, then put plenty of all purpose grease inside it. I then took my Phillips screwdriver, & worked it back & forth until it stopped sticking. Now it's nice & smooth. So if anyone needs any help or additional info, send me a comment or question here. Trust me, it works! Oh & by the way, my deadbolt lock is a Defiant.
Thanks for sharing
I would have like you to video the other side when you were putting in the screws.
Hi Debra. Since I was working alone I didn't have a chance to have multiple cameras, plus there was actually nothing to see on the other side. Thanks for watching, and I hope it helped.
Thanks for the video
Hope it helped
@@marrazzowoodworkingdiy8118 the latch it self is broke
Same lock. Same problem. Did you stay with the screwdriver? Mine will not turn back. You went from stuck to unstuck..
I actually did stay with the screwdriver. It actually released within a few minutes of messing with it.
Do you think that its time to replace the deadbolt lock or is there a way to fix it?
Definitely replace it as soon as you can
Have you had any other issues with the deadbolt? I'm more worried about being locked out than locked in. Same issue, I just took it off for now and will replace it when I have time but thanks for this. You have to push our door closed too so I imagine the same thing happened.
I haven't had an issue since this.
I have a double door. The door mechanism is like yours.,but much flimsier. I too tried inserting a screw driver in the center hole . I will call it the transmission plate or TP ,from now on. That entire TP fell apart as I used the screwdriver in the TP's center hole and then the other hole closest to the plunger/bolt. All of that plate disintigrated. Now Im looking at an empty casing with the return spring inside it that allows the locking plunger to unlock. Nothing I can get ahold of to pull it back. It was stuck anyhow cause I couldnt leverage it back out with the screw drivers. So all I should have to do is take the right door off its hinges and pull the doors apart and unscrew the plunger & casing in /on the left door edge. But nooo the right door's "slide bolts" are ingaged into the threshold and header so it is locked in place. If I took the right door off the hinges,I couldnt pull that right door out cause the slide bolts wont let the rt door even begin to move outward. If I had an electric metal hacksaw I could cut both latch bolts through the doors top & bottom 1/4 in spacing. Any ideas Any ideas?
Is it still an issue?
After locking my Dead bolt , the key pulled out cylinder. How do I get back in?
Hi Linda. Thanks for the question. I am not a locksmith but I did some research and maybe this link may help. ua-cam.com/users/24hrMrLocksmith
What do i do if my door won’t lock? Everytime i then the lock, the door automatically unlocks....
Time to replace the lock
What do you do if the other door knob is still inside the door ? I can't put the screwdriver inside cause the long things from the other doorknob is in the way. And the bolt won't close to release it either
Send me a picture at marrazzowoodworking@gmail.com so I can see what you're talking about
@@marrazzowoodworkingdiy8118 Oh it's fine now. I got a hammer and hit it as hard as I could until the bolt when back inside, allowing me to remove the doorknob with the long extensions.
ok, well, what happens when you can't get the mechanism to work, time to call someone to break it out, need to open my door..or do I have to buy a new door, unfortunate this is on a french door..how do you break it out..this is quickset.
A locksmiith is always the best choice if you can't get it open yourself. A little pricey but safe, and they won't damage your nice door.
@@marrazzowoodworkingdiy8118 yes I have found out how expensive they are, the $$$ is a lot for the task but..
You didn't find out what was wrong. I have a brand new deadbolt. It locked and now the bolt will not retract. Luckily had to door open and was able to remove it to investigate. I will return it and take my original Quickset back to the hardware for replacement. The locking mechanism in the Quickset is loose and the has to be wiggled, jiggled , pulled & pushed to get it to turn.
No worries Mike, thanks to your video I gotter dun. :)
Giddy up
find a way for my broken door lock.. which locks me inside the room at night... but does not have a screw driver with the matched size....
That's not good
Mine was kwikset also
what about a non deadbolt? all the videos i find are on the deadbolts, is it the same as the handle? got a key stuck in the handle
That one I dont know about. I would end up taking the whole doorknob assembly out and changing it. Just get the new one keyed the same
Unfortunately you cut the camera and cut back on where my problem is I can't get it to disengage and That's where you quit filming right at the crucial part for me and come back on with it work and it sucks for me because that's the part I needed. Oh well I still appreciate the video I know it's helped other people
So sorry Kelly. Good luck.
Taking something apart, fiddling with it until it somehow starts working and putting it back together is not repairing it because if it jammed once, it will probably jam again. Murphy's law suggests next time it'll jam during a fire. The title should be "How to OPEN a deadbolt that won't unlock."
Thanks for the advice. I haven't had the issue again.
Mike, thanks (not) for posting this totally unuseful "help" video. This morning my GE refrigerator stopped working. I took the back off it, pulled out the compressor relay, put it back in, took some voltage readings on the circuit board and it started working. Hope this helps if you ever have to fix your refrigerator.
Thanks
Anyone know why my deadbolt has slop in it before it locks or unlocks
May just be a poor brand? What type is it?
The brand is Schlage
Hi.. 1st off out of Curiosity, did a Child move out yet, to where you got your Drum Set??
😉~😃.. This just happened to my Deadbolt, and I was frightened because I was Home alone, with Lumbar, & an assortment of other Health Issues.. 52 is not that old, but with the compounding Health Issues, Jumping out of The Window is a No-go, unless there was a Life threatening event to where I had too, I do enjoy Breathing, it brightens my day.. 🤫🤫~🤭🤭~😉😉 Back to topic, I did what you did, (& got it unlocked) but I noticed the Metal bar that goes (on mine, where you put your philips) into the handle, it broke off while twisting because the end looked as if it were twisted.. I cannot get it out,, due to that,, therefore i can't get the handle on the outside off to replace it.. Any Suggestions Please????
Hi Ceri, SO sorry for the delayed response. Somehow I am not getting notifications.
Have you solved the issue yet? and if so how? Also, My drums are currently collecting dust lol.
It worked! Long intro didn't really need the safety sermon either but it worked! Just needed more elbow grease with the screwdriver.
that was a valid point. I'm having this problem right now and I live in a townhouse community. I have neighbors that share walls with my unit and if a fire breaks out not being able to use the front door would be a problem that I didn't even consider.
Yap i should have watched this first , now im stuck with a ruined lock that still wont open
Did you change the lock yet?
Nope i had to completely remove the lock and i cut out some part of the door to take it out .. so now im left with an uneven hole 😂
Kwikset has failed me several times - at least five! When I used to live alone, I would keep my bedroom door closed because of the cats interrupting my sleep all night long, and one night the doorknob mechanism failed, and I was stuck inside my bedroom for over two hours. It wasn't even locked, and although the doorknob turned, the latch wouldn't move! I had no phone in there, no tools, and it was the middle of the night and I had to use the bathroom! I finally got the screws out with my eyebrow tweezers! If I lived out in the country instead of in Chicago where I could have called for help out of my window, I could have died in there, especially if it happened in a basement with no window at all.
I'm dealing with a similar issue so watching the video and then you didn't film the part where you got it to unlock 🤔
Hi James. I'm sorry this didn't help you. I hope you were able to replace your lock.
The bolt engages outside but in the door it doesn't. Door is fine and everything is lubricated. Oh well.
Bummer.
Oh, So this is what you do when the deadbolt won't retract anymore.
It'd what helped me and some others in here. But I'm not a locksmith as pointed out by a few folks. So if it works for you, and you get it open, change the lock. I hope it helps.
French patio door fix🤔⁉️
LOL. I wish.
@@marrazzowoodworkingdiy8118 I tried🤷🏾♂️🥴‼️👍🏾
Nice but you never showed HOW you fixed the deadbolt...
My screws won’t tighten
Ugh
Sorry, with all do respect, you didn't 'fix' anything, just unjammed the lock. There is no guess as to 'why' it jammed and how to stop it from jamming again... which will happen for certain. It's only a matter of time... let's hope the house isn't on fire when it happens.
You took it apart and put it together.
You really didn't solve the issue or fix anything.
Thanks tho.
Actually that made my problem disappear! Don't know what caused it. Next time I'll just replace it. Thanks for the input!
I was thinking the same thing. What did you do with the screwdriver to get it to release? I've been doing it for about 20 minutes. I'm about to just take a Sawzall to it.
I have the same issue. It's not getting undone with a screw driver any tips?
@@marrazzowoodworkingdiy8118 it's been a year now, did the fix to the deadbolt last? Thanks, good video.
Yes it did work. Still no issues
Why didn’t you show how you got it unstuck?? You skipped the thing I needed. I have tried everything. It won’t come unstuck. The whole thing isn’t even that old.
Sorry you're still having issues. I didn't skip anything with the video, I put the screwdriver in, and it eventually freed up the mechanism.
weiser locks are garbage. I normally go into my garage once a month but today my lock won't open. I don't know if someone was trying to break in or whatever but I'm choked because this happened with one of the deadbolts and now I've got a second deadbolt that is not working. Never going to buy weiser locks again.
There are better locks out there.
The problem is it is not fixed....It will restick again and again!
That's why I suggest changing the deadbolt once it's opened.
This isn’t any help, you fully skipped over unsticking the bolt mechanism. Anybody could pop a couple screws and turn in manually. I’ve got a bolt with a broken mechanism so the bolt is stuck open with no way of manually unlocking, an actual problem.
Unfortunately You MISSED showing how you fixed the lock to get it unlocked. You messed around...
The rest of the video material is not difficult to figure out for me....
There was zero instruction even on HOW it was fixed!!! All you did was fiddle with it, then video cuts to after it has been fixed with zero instruction on how or even any video of how it was finally fixed. Just a bunch of random fiddling before which does me no good
I NEED THE FUCKING BOTTOM DOOR TO OPEN. THERES ISNT ONE FUCKING VIDEO
The key pieces is "messing around with it..." Without explaining what you did in messing around with it, this video is useless.
Hi Joe. Sorry this didn't help you with your issue. Hopefully you resolved the problem. Thanks for your comment
How to repair and you have no idea what happened or actually how to fix it. Completely useless.
Unfortunately I am not a locksmith, so after actually getting it to open, I had accomplished my goal. I'm sorry if this video hasn't helped you, like many of the others it has, and hopefully you can get the door open and replace your lock. Good luck and thanks for the input.
Lame video, what did you repair...nothing! First of all, don't buy Kwikset, and for sure don't buy the smartlock. It's doomed to failure.
Thanks for your valuable opinion and comment. I had never had any problems with Kwikset locks, in 3 homes, in over 30 years. This was the first. If you dont or havent had this problem, then I can see why it wouldn't be of use to you. Good luck with all your future non Kwikset lock endeavors.
Michael Marrazzo The Midnight Handyman I’m a licensed locksmith and these locks all the time fail. Schlage is a much better product. My “lame” Comment was that you did not repair the problem. You should have just replaced the bolt. That would have been the repair. They run a few bucks. This problem will happen again. I deal with Kwikset all the time.
@@pauladams8521 thanks Paul. It is a temporary solution for sure. So far it has not happened again and if it does I will replace it.
Paul Adams the same thing just happened with my shlage lock, lol
Thanks, I can’t get my 2 screws to be aligned so I am stuck in a unlocked place. It’s frustrating till I fix it 25 hrs ago. Not a fast handyman, maybe i’ll try tomorrow because i’m sick of it.
Definitely take a step back and take a breath. You can use a smaller screwdriver to align the holes for the screws if need be. Just take your time. Good luck!
@@marrazzowoodworkingdiy8118 thank u, will try😉