I just rented the Mk IV to test as a possible replacement for my Mk III. As a prior 70D user, I REALLY missed my articulating touch screen! So having the touch capability back in hand was great! But I found a problem and cannot find the solution. Certainly I am missing something... When using a lens in auto focus, the focus box, regardless of mode, displays on the Live View screen. It's a little different for each mode, but nonetheless, it's there. If you switch the AF to manual, this box goes away. No big deal, right? No, it's actually a rather big deal because now there is no indication of the metering location! Both my 70D and my MK III used a box shape change to indicate AF or Manual, but the box was always there. On the 70D you could tap the screen and meter where you tapped. On the Mk III, if you press the shutter button to half way, it would meter from the location of the box. On the Mk IV, in Live View and manual focus, you don't have a metering option. I can't even tell if it's metering at all! What am I missing?
I don’t know what you’re talking about, in live view mode my 5D IV would still show the focusing point but greyed out when ticking the “Release Shutter on Touch” that sits on the bottom left side of the screen at all times. When that’s disengaged, you can actually manually focus in real time then take the picture. If you have “AF ON” set to activate on Shutter Release then that’s not gonna work. Make sure you remove the AF ON from the shutter button (and using the actual shutter button itself if needed). This way you can work both in manual and AF mode without switching the button on the lens itself.
With the live view, is the mirror already up? So with a 2s delay I could use the RC-1 remote and get the mirror up function? Because when I set mirror up in the camera, the RC-1 is not working.
Hi Henrik, This question is best answered by our Camera Support team. You can reach them at 1-800-652-2666 Monday- Friday; excluding holidays. Outside the USA, visit our Global website at Canon.us/globalsupport. They can answer questions on specific camera/remote combinations. In Live View the mirror has to be up and the shutter open for light to hit the image sensor and the signal to be displayed on the LCD. We hope this information helps.
Hi CanonUSA, Recently I purchase a Canon 5d mark iV. Unfortunately, when I work of camera menu system for twenty- or thirty-minutes battery drain quickly (at list 20%-30% battery loss) feeling very low overheating issue also in bottoms side on the camera body. Please help me what camera setting I should apply or I should change the camera. Please help me.
Hi, Sajib! If you've got questions on how to get the best performance out of your EOS 5D Mark IV, our EOS support team has answers. Give them a call at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays. Hope to help you soon!
Hello! On the 5D Mark IV, you can use Face Detection and Tracking AF. If you want to continuously capture images, make sure you have your drive mode set to low or high speed continuous. See page 160 of the camera manual for how to set this option. Here is a link: canon.us/3AE43bj If you have other questions, our camera support team is happy to help. They can be reached at 1-800-652-2666. We hope this helps.
Can I shoot live view while tethered with my 5D mkiv, I want to shoot some macro items. I’m hoping to be able to view the shot on my computer monitor and see any changes, f-stop, exposure compensation, before I snap the shot.
Hi, The Canon EOS Utility 3.x software allows you to control your camera and view your subject from an attached computer. The video at the following link, reviews the features in detail: ua-cam.com/video/bg2U2vxBir8/v-deo.html If you have more questions, our camera team can help at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this information gets you started!
Hello, any idea why my autofocus only works in Automatic mode? If I try to focus using live view like you do at 2:46 it won't refocus when I touch the new desired focus point. In only shows a white rectangle on the place I touch but doesn't change the focus. Edit : I found an answer to my question, I had my shutter button set to metering start only. So when you touch the screen, it wouldn't focus. It did in automatic as the settings are overriden. So my question is, can you focus with touchscreen without having the shutter button set to AF + Metering (so metering only)? And would you know why the highlight alert only shows on pictures taken in automatic mode and not on pictures taken in manual mode? I tried overexposing on purpose but the highlight alert does not work. Thank you!
Hi Veigue! We're glad to see you were able to determine what the issue was. Whenever you remove the AF function from the shutter button to move it to a different button, autofocus will not start when you touch the screen, only when you use the button assigned the AF function. You can still touch the screen to position the focus frame though. As for Highlight Alert not working in the Manual mode, you may need to enable it. To do this, open the menu, then select [Highlight Alert] under the 3rd Playback tab and set it to [Enable]. We hope this helps!
Our support team will be happy to go over this with you to determine why it isn't working. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET.
Hello Maro: The auto focus features shown in the video would not apply to manual focus Canon FD lenses. Directions for manually focusing with this camera are on page 159 of the manual at this link: Canon.us/mw5qy. We hoe this answers your question.
Hello Sirs, Mainly I shoot Back Button Focus. If I switch to Live View can I only CHOOSE focus by touching the live view screen and NOT TAKE THE PICTURE? It seems not possible even if I am on Single Shot and not on I Servo. Am I doing something wrong? Thank you for your time
Hi, Flora! We recommend running your question by our EOS support team. They'll be able to figure out the autofocus method that works best for your specific needs. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666). Hope to talk to you soon!
Hi Canon USA, would you have a tip to how the zoom in and focus in live view works in MK IV? in previous models (MKIII, I've used), you could switch to live view zoom in to a distant subject then create the shot. This does not work in MK IV.... Thank you.
Hello, The focus operation with a magnified view will change depending on your selected focus mode. Magnified view is not possible with [Face detection +tracking]. You can focus in the magnified view if the focus mode is sent to [flexiZone - Single]. If you are set to [FlexiZone - Multi], the normal view will return when you press the shutter button halfway. Additionally, if you are using Servo AF and the magnified view, pressing the shutter button halfway will return the normal view for focusing. Please refer to page 325 of your manual for more details. Here is a link: Canon.us/mw5qy. We hope this helps.
ON the 5d Mk III - do you use that little joystick to maneuver your "felxizone-single" box since it doesn't have touch screen. Also can SOMEONE please explain why the magnify glass button doesn't work in live view and only in playback view. Is there no way to get it back, I think the Mk II has it.
Think so, just upgraded from the 90D. I many do stills, so it should be a perfect camera for me. About megapixels, I have an old G16 with 12 megapixels and it takes very nice pictures. I shoot RAW.
my AF is not changing color blue and its not following my subject.. its just stock on the place where i first focus it and turn to color green.. and everytime i change to servo operation my image quality M(raw) is changing to just RAW.. help please
Hi Kzer! In the video Rudy discusses AF Operation and AF Method. If you want the focus points to continuously track a moving object you need to set the AF Operation to [SERVO] and set the AF Method to [Face Detect Plus Tracking] (1:55) or [Flexizone Multi] (2:06). Remember, to continuously focus and track, you need to continuously hold down either the SHUTTER button or the AF-ON button. When tracking and focus is achieved, the AF point turns blue. See pages 315-320 of the camera manual. You can find it here: canon.us/3Bopfmx. Note: When [Servo AF ] is set, the image-recording quality cannot be set to M[RAW] or S[RAW]. If you choose M[RAW] or S[RAW], the image will be recorded in RAW and will require post processing before use. If you have other questions, our camera support team is happy to help. You can reach them at at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays. We hope this helps.
Hello Canon I have eos m5 and 5d mkiii looking to upgrade to 5dmkiv one question do you have single point af small in live view on 5d mkiv like you have on the M5?
I still can't understand what is a different between AF OPERATION and AF METHOD. He is changing from AF OPERATION to AF METHOD and still do the same thing. I don't understand it.
Hi there. AF Operation is whether the autofocus will be continuous Servo AF or it will focus on the subject once and lock on that position. AF Method controls how much of the available AF area will be used for autofocus and how it is used, such as Flexi-Zone Single, which uses a single small spot for focus. We hope this helps!
I have mine set at AF method/single shot and It won't let me tap on the focus area I want. What am I doing wrong? I've got my finger on AF/on which is set for focus.
Hi there! When AF operation is moved from the shutter button to the AF-ON button only in Custom Controls, the picture is taken without performing touch AF. We hope this helps!
Hi Slaven: The auto focus cases on the camera relate to AI-Servo when you are focusing using the optical viewfinder. They do not control auto focus when the camera is in Live View mode. We hope this helps.
That would have been helpful if Canon mentioned that at the beginning! Go to your MENU and enable "Live View shoot" (screen 5 of camera settings). Make sure the START/STOP button beside the viewfinder is set to the white camera icon. Just press the START/STOP button to turn on Live View. Press the INFO button to see the various on-screen menus. I hope that helps!
It's OK I've just had what sounds like a 12 year old explain and show me what the mighty Canon has been unable to. For God's sake get some clarity in what you're showing and slow down better still get someone under 18 to explain it to us, they do it so succinctly. Unbelievable.
I googled how to simply turn on still live view (its far from intuitive). You fail to answer that questions and anwser questions that would be know by most digital photographers. Too myopic dude! Use a wider lens on these videos.
Hi Tom: The commonly used pronunciation for CMOS (complementary metal oxide semiconductor) sensor is as noted in the Canon video here: ua-cam.com/video/sXDiUbxnBBc/v-deo.html. You can find audio samples of this by doing an internet search for “How to pronounce CMOS.” We hope this is helpful.
If your issue was not covered in the video and you're still having live view autofocus issues on your EOS 5D Mark IV, please visit your My Canon Account for your support options at canon.us/account
Thank you! This was a great tip. I don't usually shoot portraits through live view but this looks great. I have a shoot tomorrow so will try it out.
Six months later, how did it go?!
Canon USA, couldn't you update the firmware of the 5D Mark IV to the Eye AF Function in live view?
I just rented the Mk IV to test as a possible replacement for my Mk III.
As a prior 70D user, I REALLY missed my articulating touch screen! So having the touch capability back in hand was great!
But I found a problem and cannot find the solution. Certainly I am missing something...
When using a lens in auto focus, the focus box, regardless of mode, displays on the Live View screen. It's a little different for each mode, but nonetheless, it's there. If you switch the AF to manual, this box goes away. No big deal, right?
No, it's actually a rather big deal because now there is no indication of the metering location! Both my 70D and my MK III used a box shape change to indicate AF or Manual, but the box was always there. On the 70D you could tap the screen and meter where you tapped. On the Mk III, if you press the shutter button to half way, it would meter from the location of the box. On the Mk IV, in Live View and manual focus, you don't have a metering option. I can't even tell if it's metering at all!
What am I missing?
I don’t know what you’re talking about, in live view mode my 5D IV would still show the focusing point but greyed out when ticking the “Release Shutter on Touch” that sits on the bottom left side of the screen at all times. When that’s disengaged, you can actually manually focus in real time then take the picture. If you have “AF ON” set to activate on Shutter Release then that’s not gonna work. Make sure you remove the AF ON from the shutter button (and using the actual shutter button itself if needed). This way you can work both in manual and AF mode without switching the button on the lens itself.
With the live view, is the mirror already up? So with a 2s delay I could use the RC-1 remote and get the mirror up function? Because when I set mirror up in the camera, the RC-1 is not working.
Hi Henrik,
This question is best answered by our Camera Support team. You can reach them at 1-800-652-2666 Monday- Friday; excluding holidays. Outside the USA, visit our Global website at Canon.us/globalsupport. They can answer questions on specific camera/remote combinations. In Live View the mirror has to be up and the shutter open for light to hit the image sensor and the signal to be displayed on the LCD. We hope this information helps.
Hi CanonUSA, Recently I purchase a Canon 5d mark iV. Unfortunately, when I work of camera menu system for twenty- or thirty-minutes battery drain quickly (at list 20%-30% battery loss) feeling very low overheating issue also in bottoms side on the camera body. Please help me what camera setting I should apply or I should change the camera. Please help me.
Hi, Sajib! If you've got questions on how to get the best performance out of your EOS 5D Mark IV, our EOS support team has answers. Give them a call at 1-800-OK-CANON (1-800-652-2666). They're available weekdays and Saturdays.
Hope to help you soon!
@@CanonUSA Thanks for the cooperation.
When i use Live View with tracking eye mode to shoot the autofocus it's ok but i can't do multiple shots. Any command to change this?
Hello!
On the 5D Mark IV, you can use Face Detection and Tracking AF. If you want to continuously capture images, make sure you have your drive mode set to low or high speed continuous. See page 160 of the camera manual for how to set this option. Here is a link: canon.us/3AE43bj
If you have other questions, our camera support team is happy to help. They can be reached at 1-800-652-2666.
We hope this helps.
Can I shoot live view while tethered with my 5D mkiv, I want to shoot some macro items. I’m hoping to be able to view the shot on my computer monitor and see any changes, f-stop, exposure compensation, before I snap the shot.
Hi,
The Canon EOS Utility 3.x software allows you to control your camera and view your subject from an attached computer. The video at the following link, reviews the features in detail: ua-cam.com/video/bg2U2vxBir8/v-deo.html
If you have more questions, our camera team can help at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this information gets you started!
Hello, any idea why my autofocus only works in Automatic mode? If I try to focus using live view like you do at 2:46 it won't refocus when I touch the new desired focus point. In only shows a white rectangle on the place I touch but doesn't change the focus.
Edit : I found an answer to my question, I had my shutter button set to metering start only. So when you touch the screen, it wouldn't focus. It did in automatic as the settings are overriden.
So my question is, can you focus with touchscreen without having the shutter button set to AF + Metering (so metering only)?
And would you know why the highlight alert only shows on pictures taken in automatic mode and not on pictures taken in manual mode? I tried overexposing on purpose but the highlight alert does not work.
Thank you!
Hi Veigue! We're glad to see you were able to determine what the issue was. Whenever you remove the AF function from the shutter button to move it to a different button, autofocus will not start when you touch the screen, only when you use the button assigned the AF function. You can still touch the screen to position the focus frame though.
As for Highlight Alert not working in the Manual mode, you may need to enable it. To do this, open the menu, then select [Highlight Alert] under the 3rd Playback tab and set it to [Enable].
We hope this helps!
CanonUSA thank you for your answer!
Highlight alert is enabled, but still not showing. Is there anything else I might be able to do?
Thank you!
Our support team will be happy to go over this with you to determine why it isn't working. Please give them a call at 1-800-OK-CANON (800-652-2666) weekdays between 8 AM and midnight, or on Saturdays between 10 AM and 8 PM ET.
Even with manual old FD lenses ?
Hello Maro:
The auto focus features shown in the video would not apply to manual focus Canon FD lenses. Directions for manually focusing with this camera are on page 159 of the manual at this link: Canon.us/mw5qy.
We hoe this answers your question.
Hello Sirs, Mainly I shoot Back Button Focus. If I switch to Live View can I only CHOOSE focus by touching the live view screen and NOT TAKE THE PICTURE? It seems not possible even if I am on Single Shot and not on I Servo. Am I doing something wrong? Thank you for your time
Hi, Flora! We recommend running your question by our EOS support team. They'll be able to figure out the autofocus method that works best for your specific needs. You can reach them weekdays and Saturdays at 1-800-OK-CANON (1-800-652-2666).
Hope to talk to you soon!
Hi Canon USA, would you have a tip to how the zoom in and focus in live view works in MK IV? in previous models (MKIII, I've used), you could switch to live view zoom in to a distant subject then create the shot. This does not work in MK IV.... Thank you.
Hello,
The focus operation with a magnified view will change depending on your selected focus mode. Magnified view is not possible with [Face detection +tracking]. You can focus in the magnified view if the focus mode is sent to [flexiZone - Single]. If you are set to [FlexiZone - Multi], the normal view will return when you press the shutter button halfway. Additionally, if you are using Servo AF and the magnified view, pressing the shutter button halfway will return the normal view for focusing. Please refer to page 325 of your manual for more details. Here is a link: Canon.us/mw5qy.
We hope this helps.
ON the 5d Mk III - do you use that little joystick to maneuver your "felxizone-single" box since it doesn't have touch screen. Also can SOMEONE please explain why the magnify glass button doesn't work in live view and only in playback view. Is there no way to get it back, I think the Mk II has it.
Did you find out about if the button can work in live view?
Are those 5d's still selling well?
Think so, just upgraded from the 90D. I many do stills, so it should be a perfect camera for me. About megapixels, I have an old G16 with 12 megapixels and it takes very nice pictures. I shoot RAW.
my AF is not changing color blue and its not following my subject.. its just stock on the place where i first focus it and turn to color green.. and everytime i change to servo operation my image quality M(raw) is changing to just RAW.. help please
Hi Kzer!
In the video Rudy discusses AF Operation and AF Method. If you want the focus points to continuously track a moving object you need to set the AF Operation to [SERVO] and set the AF Method to [Face Detect Plus Tracking] (1:55) or [Flexizone Multi] (2:06). Remember, to continuously focus and track, you need to continuously hold down either the SHUTTER button or the AF-ON button. When tracking and focus is achieved, the AF point turns blue. See pages 315-320 of the camera manual. You can find it here: canon.us/3Bopfmx. Note: When [Servo AF ] is set, the image-recording quality cannot be set to M[RAW] or S[RAW]. If you choose M[RAW] or S[RAW], the image will be recorded in RAW and will require post processing before use.
If you have other questions, our camera support team is happy to help. You can reach them at at 1-800-652-2666 Monday-Friday: 9:00 am to 9:00 pm ET, Saturday: 9:00 am to 7:00 pm ET, excluding holidays.
We hope this helps.
Hello Canon I have eos m5 and 5d mkiii looking to upgrade to 5dmkiv one question do you have single point af small in live view on 5d mkiv like you have on the M5?
Hi Tomas! The EOS 5D Mark IV does have a smaller single AF point available in live view. We hope this helps!
CanonUSA Yes thank you very much..
How to choose that smaller point?
I still can't understand what is a different between AF OPERATION and AF METHOD. He is changing from AF OPERATION to AF METHOD and still do the same thing. I don't understand it.
Hi there. AF Operation is whether the autofocus will be continuous Servo AF or it will focus on the subject once and lock on that position. AF Method controls how much of the available AF area will be used for autofocus and how it is used, such as Flexi-Zone Single, which uses a single small spot for focus. We hope this helps!
I have mine set at AF method/single shot and It won't let me tap on the focus area I want. What am I doing wrong? I've got my finger on AF/on which is set for focus.
Hi there! When AF operation is moved from the shutter button to the AF-ON button only in Custom Controls, the picture is taken without performing touch AF. We hope this helps!
@@CanonUSA thank you!
Do AF Cases relate to Live View Servo AF?
Hi Slaven:
The auto focus cases on the camera relate to AI-Servo when you are focusing using the optical viewfinder. They do not control auto focus when the camera is in Live View mode.
We hope this helps.
@@CanonUSA Thank you
is this a mirrorless camera?
Hi, TJ! The EOS 5D Mark IV is a traditional DSLR with a reflex mirror. We hope this helps!
No
No where I find how to set love view in my canon 5d mark iv.. it says enabled in menu 5 but then still it doesn’t show on my lcd screen
Nabeela Khaleelur Rahman try to put ring on manual on the top of camera!
That would have been helpful if Canon mentioned that at the beginning! Go to your MENU and enable "Live View shoot" (screen 5 of camera settings). Make sure the START/STOP button beside the viewfinder is set to the white camera icon. Just press the START/STOP button to turn on Live View. Press the INFO button to see the various on-screen menus. I hope that helps!
Any Idea why my flash triggers are not going off when live view?
Hi Safari! Are you using the Speedlite 600EX III-RT, Speedlite Transmitter ST-E3-RT or other Canon Speedlite?
I was using PocketWizard. I figured out. I just disabled the silent mode, and now they are working fine thanks!!!
It's OK I've just had what sounds like a 12 year old explain and show me what the mighty Canon has been unable to. For God's sake get some clarity in what you're showing and slow down better still get someone under 18 to explain it to us, they do it so succinctly. Unbelievable.
I googled how to simply turn on still live view (its far from intuitive). You fail to answer that questions and anwser questions that would be know by most digital photographers. Too myopic dude! Use a wider lens on these videos.
Shouldn't CMOS be pronounced "cee em oh ess" in stead of "seemos"? It is always, ALWAYS better to say things out the long way.
Hi Tom:
The commonly used pronunciation for CMOS (complementary metal oxide semiconductor) sensor is as noted in the Canon video here: ua-cam.com/video/sXDiUbxnBBc/v-deo.html. You can find audio samples of this by doing an internet search for “How to pronounce CMOS.”
We hope this is helpful.
You should be saying "complementary metal oxide semiconductor" then
@@4Kandlez thank you! I will say that, because it is always best for everyone using a term to know exactly what it means
5d mrk iv live veiw af not working when back button focus enabled in still photography. What is the solution?
If your issue was not covered in the video and you're still having live view autofocus issues on your EOS 5D Mark IV, please visit your My Canon Account for your support options at canon.us/account