I Broke my Over Priced Remarkable 2 Pen - How to Fix it?
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- Опубліковано 20 гру 2022
- I dropped my Remarkable Pen (the expensive one) on the floor and now it's useless. A replacement is way too expensive. Has anyone else done this and found a fix?
- Фільми й анімація
EXACT same issue - was hoping you had a solution😂
Similar experience. Did not even drop my gen 2 plus marker, still it stopped working out of the blue, new tips and other tricks from support didn't work. No replacement by remarkable. A product design fault with a very high price tag and a miserable warranty policy, very frustrating
I had the exact same issue. I dropped my pencil and it hit the concrete on the tip. I'm glad I found this video because I had no idea how it worked or what to do. Thankfully several people recommended the STAEDTLER 180J and I just ordered one. Thank you for the extremely helpful video!
How did you like the STAEDTLER 180J, is it worth it or should I just suck it up and get a new Marker Plus?
Chiming in here as I broke the "channel/dome" on my reMarkable 2 pen with eraser, too. I don't think I even dropped it, as I'm pretty careful. I think pulling it in and out of my backpack dislodged it and it was loose in my bag. I think that did it. Annnnnnnyway, I just bought a Staedtler Noris Jumbo Digital 180J 22 pencil ($42 dollars on Amazon) with eraser and I'm loving it. I've played with all the different pen settings and they all seem to work. In fact, I think the eraser works better than the reMarkable 2 pen. So, I've learned my lesson. I bought a penholder with a flexible strap that I'll attach to the cover.
Yes! I bought the same one and it’s great.
Does it clip to the side of the remarkable?
Thank you! Ordering one now due to the same issue of a broken Remarkable insanely expensive pen.
@@TheJscwerve I also now use a pen/stylus holder that keeps it from falling into by bag and getting damaged. Highly recomend.
@@4711minecraft It attaches magnetically but it falls off pretty easily.
Same situation. Broke the plus so ordered the basic one as a replacement and within weeks broke the tip of that one as well. Should really be designed to take a tumble. Still love the device. Will try one of these hacks, not sure I’m down to ordering a 3rd pen after the $208 we are in so far.
Hi! I'm an artist (painter new on UA-cam) and Remarkable 2 user and went through 2 marker plus pens with the same frustrations. Here's my 2 cents. When the supporting area for the tip breaks it allows the nib to get floppy because of lack of support. I was pretty desparate to use the pen and tried an experiment. I took out the nib and clipped a tiny amount of the insertion post (with a fingernail clipper - made a pretty clean cut) and reinserted it. This allowed the pen to seat slightly closer to the pen itself and seems to stabilize things well enough for me to use. Now the base of the fat part of the nib keeps it from getting tippy. It's kinda like shaving down the trunk of a tree to the point where the bottom leaves are ever so sligthly higher than the ground. If you go to far, the nib won't seat and the tip won't respond That probably makes no sense but it does to me.
That’s an awesome tip! I’ll definitely try that too.
I also agree, went through three pens with this same issue and I told them about it every time. Although not ideal I am happy with my third party except it has a weak magnet for not having any issues and being way cheaper it was worth the investment. Though I prefer OEM
@pinxitart what is an insertion post
I allowed my 5 yo to use it to draw and she applied pressure like a 5 yo would and my marker broke in the same spot as yours. Even though she was extremely careful that area is very weak compared to the quality of the rest of the market. I do agree that it is a design flaw.
Yes. I agree. A real shame as the tablet itself is really good. Pricey, but it works.
Yup broke mine too, was to expensive to replaced so I go the kindle scribe pen for about a third the price and have been very happy with it.
Awesome. Good to hear.
I can only agree, sadly. I had mine about two weeks before I dropped it as one would drop any pen all the time and it's terminally busted. I wrote two times to remarkable and they ask me to send them the same info. Easier just to buy the Staedtler Noris Jumbo Digital 180J 22 pencil as someone suggested below and consider myself well ripped-off by remarkable who really need to get a handle on this issue and get out in front of it, instead of making customers do the heavy lifting!
Agree. Surely not hard to sort a new release pen which fixes the issue as a quick resolution.
I'm on my third one, and it just broke today. They all have broken precisely the same frustrating way the tiny cone.
Check out the Staedtler ones. I am using it and while it’s not perfect, it’s good enough for note taking etc.
Have a similar issue, was hoping I could find a solution here but it looks like people are suggesting to just replace it or buy an alternative.
The same happened to me, and I'm already out of warranty. It's definitely a design flaw, especially for such an expensive stylus. Since the holding magnet is on the outside of the cover, the marker falls of very easily, so the marker should be more resistent or have a cap.
I got the LAMY stylus and am really happy with it. It has a cap, so I can put it in my pocket and the tip doesn't get damaged. It can also be used as an eraser, but you need to configure the ReMarkable every time there's an update, so I just use the two-fingers tap instead.
Have this exact issue and was hoping you had a fix
Exactly the same thing happened to my pen also. The pro version. It is pretty insane that such an expensive device has such an obvious weak point. :O
We had the exact problem and we had to buy a new one. Using 3rd party pens doesn't provide the same experience. Hope Remarkable team will look at this and fix it in the future.
Agree.
mine broke using their tip removal tool, i bough a new one and also broke when removing the tip
it is frustrating.
I used heat shrink tubing on the tip. Using the right size creates a stiff and small enough cone at the tip to do the job.
Hi Sacha, can I ask how you did this? (step by step?) Thanks!
The cover is a little over sized which is great to protect the tablet itself however it pushes the pen off its magnetic perch making it prone to falling off and damaging. Mine fell from maybe 20 cm flat on the desk and now writes on the tablet when the pen is 3cm above the tablet surface.
Oh dear. Not good.
Happened to me TWICE. Ok, they replaced the marker+ for free and rather quickly, but boy it's really really frustrating... REMARKABLE ENGINEERING TEAM, PLS DO SOMETHING!!
Same issue I bought metal tips but they work temporarily too.
How can you get the broken piece out of the pen. Mine has broke off.
I gave up and bought the Staedtler.
Try to use the titanium nibs. The metal nibs are more stable and don’t need the stability support
Exact same experience. Did not find any fix yet 😢
Same happened here, so frustrating for an otherwise amazing product
🙁
I did the same thing after 3 days. I was devastated. Terrible flaw...
Same here. Looking for third party options as reMarkable has not fixed the issue and I do no want it to happen again.
Yep. The Staedtler works for me.
@@MakeLifeClick Bought it. The writing experience is different compared to the original but I kind of like it. I will get used to it. Pity it is not equipped with magnet for attaching to the reMarkable but I knew it already.
Same thing happened to mine, I didn't even realize what had happened until all my nibs kept breaking.
Yes, took me a little while to realise what I’ve gone wrong also.
I just broke the tip of my second marker. Mine are the result of writing pressure. I agree this is a design flaw. I always try to assume positive intent so perhaps there needs to be a pliant trait for it to work well, but I can’t help but feel it’s planned obsolescence.
Identical issue. I broke my stylus and sourcing a replacement was almost impossible. In the end, I managed to get it from Currys in the UK for £113 including postage.
Yes. That is an insane amount of money to pay. In my opinion for something that shouldn’t be prone to such easy damage. The Staedler replacement pen I bought has been doing really well.
Similar issue. I dropped the pencil on the floor, and the tip broke off, leaving part of it inside, so I can't put a new one :(
So something similar . The end with the eraser on mine has come away. Considering glueing . Anyone have any experience of this and could it work ?
Hi, have you tried gluing the eraser? Same thing just happened to my pan :/
@@mMadMadamMimm cheers. So in the end I contacted remarkable and they sorted it all out. :)
@@carlsidgwick5854nice! I actually managed to fix the eraser by supergluing just the middle small circle. Hopefully our answers will help others with similar issues :)
Part of the nib-holder piece broke off of mine, so I can only write on one side of the pen. 🙄
Same issue. Too bad reMarkable haven't already come-up with a solution
I dropped broke my first one the same way. Bought another one and it broke the same way in my backpack. Pretty bummed - I love the tablet, and the stylus works great. Way too fragile for the price.
I dropped mine yesterday. Doesn’t “connect” right. Acts as an eraser, writes when the pen isn’t touching the page. Something’s majorly screwed with it and looking at remarkable site, it says accidental damage is not covered under warranty. I’m probably going to buy a aftermarket pen to get me over till I can justify spending $130 on a new remarkable one
Same issue. Replacing tips should work?
I dropped mine, only the nib stuffed up, it doesn't appear to have damaged the cone, however it now "works" about 10mm off the page... which obviously isn't an ideal writing experience.
Same issue. No fix. Getting the Staedtler.
Few months in with my Staedtler and going well.
@@MakeLifeClick I had exactly the same situation. It got damaged while carrying it in my bag. I bought a second one and the same thing happened again. I gave up and bought Steadler.
Damn just realized this happened to me......
Sorry to hear. Took me a while to process the event too.
These styluses are built with Wacom's stylus tech, so any stylus that works with Wacom should also work with this tablet. If anything, it may be worth buying a cheap one when you buy a proper replacement just to have _something_ if the expensive stylus breaks. I just broke my cheap one and am now using the stylus that came with my drawing tablet. I don't think there's any need to break the bank and get the official reMarkable stylus, but shop around for a good quality 3rd party instead
My girlfriend got me a Remarkable 2 pen for my Boox Nova Air C for Christmas because it's fancy, and she knows I like gadgets. Perfect gift I use every day! Unfortunately, I somehow closed it in a door today, and now the cone is broken. It's not completely broken off, but it's enough to be worried about. I came here for answers :(
Sorry. Only suggestion is the Staetdler alternative.
My ReMarable pen broke after just over three years of daily usage. Dropped it a few times but the cone is still intact. Pen looks absolutely fine but the tablet stopped being responsive to my writing. Thought I’d need to replace my tablet but looks like I’d only need to replace the pen which is much cheaper (only $129 CAD😂). Btw you cannot only buy the unit. You have to buy the unit + pen combo which is ridiculous.
Just done exactly the same thing will not be buying another one - clearly a significant design flaw. Pity its a good product other than this!
Same here, but haven’t dropped my pen. It just broke off piece by piece. I claimed the warranty. See what will happen..
If it is under warranty they will replace it but under than that you are out of luck.
I invested in a better version that has a cap - now the new version has the double click erase feature
A better version that is made by remarkable?
@Make Life Click No it is a third party one but it is still on back order coming out of the UK, however I do think that it has an eraser
same issue i've had
🙁
I broke my first remarkable pencil by dropping it, and bought a second one. I don't know how but this one also broke.
I thought this wouldn't be covered by the warranty, but I still sent a request to remarkable after watching this video.
I didn't get any answer from them, but I received a brand new pencil in my mailbox 😅
So don't hesitate to ask
Maybe try to use other pens and see if they do the justice. Brandon Boswell has a video on his channel about 3rd party pens on rm2.
Thanks. Will check it out.
ua-cam.com/video/EXNKmMQFd_Y/v-deo.html someone else posted about how you can use their warranty to get a new marker pen if it breaks. I am currently in the process. will see how it all works out. many on this video have said they got a replacement, but it needed to be purchased through them (which makes sense)
Yeah. This one was a gift so it want in my name and the warranty process was therefore complicated having to go back through the gift buyer. Yes, it makes sense but also frustrating.
Mine broke and it's only a month old. I opened a support ticket and they gave me the link to request a new pen under the warranty. They said they would reply back to me within 1 - 3 business days. I had to send in a copy of my receipt since I bought it from Best Buy and a picture of the broken tip. I hope they will send me a new one without any issues.
I dropped my pen on day 3 and the eraser broke. I managed to tape it back on and its “usable”. Remarkable must make a huge profit on replacement pens to not have any options other than buying an entire new pen. People drop pens!! $750 and cant use its full functionality 😢
Yep dito ...what a complete nonsense