I’ve had an ID.4 for two years and I’ve had 3 updates. 2 in the workshop that took 10 and 8 days respectively, and 1 OTA, which surprisingly didn’t have any issues installing. We purchased a used model 3 on Saturday, and today it’s already had an update.
As a former Tesla owner i must say we place too much importance to ota updates. In Tesla the major updates were to provide functionality that should have come from factory like matrix headlights or autopark
Is the drainage of the 12-volt battery a common issue with the ID.7? It got better after I turned off the keyless door opening, which seemed to have caused the issue in the first place, but the issue still seems to be there. "Can't do that or this" because the 12-volt battery is low on energy warning.
I don’t care about OTA. The only thing I care about is getting the pre-heating for the battery, nothing more, nothing less. I don’t expect any more from a car.
Running an Enyaq 80x (Mj 2023) which had 3.6 out of the factory and got 3.7 a few months ago via OTA. VAG don't get their feed on the ground with their software. Massive (but certainly necessary HW changes) prevent updates to 4.x for first gen. cars. But even 4.x to 5.x seems to be too difficult. The car is actually great and the best car I've owned so far. But it's 2025 and there a certain expectations to modern cars - up-to-date software with updated/optimised assistants, etc. As long as VAG don't provide proof that they are willing and actually provide support their models over generations I'm going to ignore them.
@@poseiidon2029 Fair. 3.7 works for me as well. I can even live without preheating. On the other side: What did the devs do that made them create all those other versions? What did they fix/add/optimise? Important fixes? New features? Whoopie-cushions?
I've had my ID.3 for almost 3 years and had one OTA update (3.2). I got a message while driving that it had downloaded, but I thought it had "forgotten", because it took over a month until I finally got the message that I could install it. 🙄
Comparing this to a Tesla is hilarious, still surprises me just how far behind many of the legacy OEMs are. Well done Volvo for being better than many of the others.
Thanks for this video, my decicion to go for the iD platform (enyaq) is now not final, and i will considder other manufacturers that actually provides upgrades after the car is sold.
Owning an Enyaq 80x (3.7) - fantastic car for our family. New models with 4.x or even 5.x have solved many of the 1st gen issues. If you can just live with the state the car is in on delivery you'll be fine. Just don't look to other brands...
My car works and has lots of features from the factory. My old car (tesla model 3)got lots of updates but they fixed things and then broke new things every time. The new features they added were present from launch on my MEB car
Our ID3 PCP ends and will go back this time 2026 and we will NEVER purchase another VW. For far too long they have taken their customers for granted and their service centres / dealerships are now so awful its becoming a national joke here in the UK and both ourselves and our wider family members (who all own current / new VW's) have also stated they will not purchase an VW in the future. Worst case is our elderly parents who ordered and purchased a brand new Tiguan which has spent nearly 2 months in the dealership with them failing to correct / update the software which would prevent it being effectively bricked when locked. Shocking !
In 3 years my local VW dealer (Marshalls Reading, if anyone in SE England is reading) has completely failed to update our ID3 from it original software or do the battery update, it's been booked in 5 times now and every time there's some excuse. They did charge £350 for the first service though where they... changed the pollen filter.
with 3.2 you won't get it... new hardware needed for that sadly... I got my Born in 11/2025 with software 5.0 which is running fine, but for example, I am missing the Tidal app in there, and the routing should have better options... all in all, car is great!
Thanks for the report. We're really glad that we didn't buy a VW. This is looking like yet another reason never to buy one. The company cannot be trusted.
When I bought my ID,3 first software updates were really neccesary because a lot of things were wrong with the software. I have now a ID.3 gtx and there is not much to wish for anymore
Sadly I think this is general problem with cariad, they just can’t get it right. I mean even the new Audi/Porsche PPE Plattform, which is advertised as an over the air architecture, is still unable to the OTA updates. And that runs on android automotive (just like Polestar/Volvo)
Can't you do anything directly with Volkswagen in order to force them to change the pace of the software updates? I think when we users comply about this topic and others, it seems talking with nobody and not getting any feedback.
It depends. What do those Volvo updates provide? Loads of bugfixes? Promised but at release time missing features? That would be embarrassing. New features/improvements on the other hand I'd consider service and support. Things VAG does have room for improvement.
My Enyaq got ME3.7 update last week. Update failed and broke the car. After a week I still have no idea when car will be fixed. I would prefer no updates...
My ID7 got updated to 4.1.3 at the dealer and it did not fix the massage stopping after couple minutes. Next they replace the massaging pillows in few weeks to try to fix it. Those got replaced to driver seat already 6 months ago but they will try again by replacing them on both seats.
Car isn't a phone. I want a car to be simple. All I care about miles per kWh, because the bloody batteries are too heavy. The software and big dashboards are just gimmicks.
VW has always been notoriously bad at making software. They hired and eventually bought a Chinese company to handle the software of the ID line of cars, but they still suck at doing software.
We all know VW can build fantastic cars and are the kings for automechanics, but they need to put all their money in software development. Maybe they should start doing it themselves - It will be pricey to start up - yes, but they will also be able to control every aspect of the software development!!!
Well VW does build their software inhouse: CARIAD. But they failed miserably. SW 4.x and younger is incompatible with 1st gen MEB cars due to massive HW changes. But even with the newer branches 4.x and 5.x they seem to have issues even though they have MEB development alongside software development...
That was the problem, they switched from external suppliers to in-house, built a 1500 person dev department, and failed completely because they had no experience managing a complex software project.
@@SimonRGates Hopefully, Rivian can solve the VW software problems, but I suspect that we will not benefit from the Rivian deal with the current ID.s we bougth. I own a 2024 ID.4 pro S AWD and do have some software issues from time to time (especially infotainment system rebooting and automatic wiper to stop working). VW is rolling out software updates for older ID.4 as part of a recall in North America to fix failing driver displays, but I don't get an update on my car. Really sad.
It was embarrassing in 2020, 5 years later it's still embarrassing
I’ve accepted that the ID. Cars are just - as purchased 😂 if you are lucky you won’t have any trouble with it. I have zero expectations for OTA now
I’ve had an ID.4 for two years and I’ve had 3 updates. 2 in the workshop that took 10 and 8 days respectively, and 1 OTA, which surprisingly didn’t have any issues installing. We purchased a used model 3 on Saturday, and today it’s already had an update.
I wish I was on 4.something. Still on 3.2.
I occasionally get a message there is an update, but it then disappears.
There is no path from 3.x to 4.x
As a former Tesla owner i must say we place too much importance to ota updates. In Tesla the major updates were to provide functionality that should have come from factory like matrix headlights or autopark
Is the drainage of the 12-volt battery a common issue with the ID.7? It got better after I turned off the keyless door opening, which seemed to have caused the issue in the first place, but the issue still seems to be there. "Can't do that or this" because the 12-volt battery is low on energy warning.
I don’t care about OTA. The only thing I care about is getting the pre-heating for the battery, nothing more, nothing less. I don’t expect any more from a car.
This will not happen. Only possibility is to buy a car with version 4.x
Later cars with 5.0 have received some updates (5.1, 5.2) and I think even 4.1 have been updated, but 4.0 launch time cars have not received anything.
Running an Enyaq 80x (Mj 2023) which had 3.6 out of the factory and got 3.7 a few months ago via OTA. VAG don't get their feed on the ground with their software. Massive (but certainly necessary HW changes) prevent updates to 4.x for first gen. cars. But even 4.x to 5.x seems to be too difficult.
The car is actually great and the best car I've owned so far. But it's 2025 and there a certain expectations to modern cars - up-to-date software with updated/optimised assistants, etc. As long as VAG don't provide proof that they are willing and actually provide support their models over generations I'm going to ignore them.
My ID.5 has 4.1 and had no updates since I got it in September but it works very well with no issues so I’m not too bothered about it
@@poseiidon2029 Fair. 3.7 works for me as well. I can even live without preheating. On the other side: What did the devs do that made them create all those other versions? What did they fix/add/optimise? Important fixes? New features? Whoopie-cushions?
5.0 for 4.x should happen during spring. This is what my vw dealer told me. First ID7 and then 4 and 5.
Some times an update can not be done at cars that are at an older version OTA. They might have to update them in the shop.
I just got my first Enyaq update from 3.2 (as delivered) to 3.7 and the vehicle is now 2 years old. Good old VAG.....
I've had my ID.3 for almost 3 years and had one OTA update (3.2). I got a message while driving that it had downloaded, but I thought it had "forgotten", because it took over a month until I finally got the message that I could install it. 🙄
Is there a need for an update?
Comparing this to a Tesla is hilarious, still surprises me just how far behind many of the legacy OEMs are. Well done Volvo for being better than many of the others.
Thanks for this video, my decicion to go for the iD platform (enyaq) is now not final, and i will considder other manufacturers that actually provides upgrades after the car is sold.
Owning an Enyaq 80x (3.7) - fantastic car for our family. New models with 4.x or even 5.x have solved many of the 1st gen issues. If you can just live with the state the car is in on delivery you'll be fine. Just don't look to other brands...
Totally agree! I'm interested in Kia EV3 and seems they have the same over the mobile network update only which is stupid.
My ID3 is 18 months old. I’ve had zero updates and I’m on 3.2!
My car works and has lots of features from the factory. My old car (tesla model 3)got lots of updates but they fixed things and then broke new things every time. The new features they added were present from launch on my MEB car
Just heard today from a vw that cars with 4.1 dont get 5.0 -5.2 i had my car checket for the stupid plastic charge lock.
my 20 year old golf never got an software update and it is still going strong
I've had my ID.7 launch edition since November 2024, 'second hand car', all is great with the car. Just checked and it's showing as software 4.8.1.
I think they gave up for MEB (cariad) and focus on rivian technology for the future
Our ID3 PCP ends and will go back this time 2026 and we will NEVER purchase another VW. For far too long they have taken their customers for granted and their service centres / dealerships are now so awful its becoming a national joke here in the UK and both ourselves and our wider family members (who all own current / new VW's) have also stated they will not purchase an VW in the future. Worst case is our elderly parents who ordered and purchased a brand new Tiguan which has spent nearly 2 months in the dealership with them failing to correct / update the software which would prevent it being effectively bricked when locked. Shocking !
In 3 years my local VW dealer (Marshalls Reading, if anyone in SE England is reading) has completely failed to update our ID3 from it original software or do the battery update, it's been booked in 5 times now and every time there's some excuse. They did charge £350 for the first service though where they... changed the pollen filter.
Switched to Toyota, never going back to the arrogant VAG.
I don’t care about OTA. The only thing I care about is getting the pre-heating for the battery. I am on 3.2 with the Cupra Born.
with 3.2 you won't get it... new hardware needed for that sadly... I got my Born in 11/2025 with software 5.0 which is running fine, but for example, I am missing the Tidal app in there, and the routing should have better options... all in all, car is great!
Thanks for the report. We're really glad that we didn't buy a VW. This is looking like yet another reason never to buy one. The company cannot be trusted.
Most updates are patches which bring in further risks.
When I bought my ID,3 first software updates were really neccesary because a lot of things were wrong with the software. I have now a ID.3 gtx and there is not much to wish for anymore
If it works, you don't need a update.
Shows how bad the Volvo must have been at launch. Some reviews said it just wasn't ready at launch.
Sadly I think this is general problem with cariad, they just can’t get it right.
I mean even the new Audi/Porsche PPE Plattform, which is advertised as an over the air architecture, is still unable to the OTA updates. And that runs on android automotive (just like Polestar/Volvo)
IMO, there are cars that need OTA much more than others...
Is this something that Rivian can explain to VW?
they are waiting for Rivian to save them
Can't you do anything directly with Volkswagen in order to force them to change the pace of the software updates? I think when we users comply about this topic and others, it seems talking with nobody and not getting any feedback.
for many people ota is annoying. VW drivers maybe dont like to be bothered with it.
What is embarrassing.... That Volvo "need" so many updates OR that VW just cannot sort out their dreadful software?
It depends. What do those Volvo updates provide? Loads of bugfixes? Promised but at release time missing features? That would be embarrassing. New features/improvements on the other hand I'd consider service and support. Things VAG does have room for improvement.
Both are embarrasing
It's not sad, it's effectively a breach of contract. OTA is a joke
Yes It s a shame. If I don't receive anything, I won't take anymore Volkswagen.. it's pity because i like my id 7.
My Enyaq got ME3.7 update last week. Update failed and broke the car. After a week I still have no idea when car will be fixed. I would prefer no updates...
My ID7 got updated to 4.1.3 at the dealer and it did not fix the massage stopping after couple minutes. Next they replace the massaging pillows in few weeks to try to fix it. Those got replaced to driver seat already 6 months ago but they will try again by replacing them on both seats.
Car isn't a phone. I want a car to be simple. All I care about miles per kWh, because the bloody batteries are too heavy. The software and big dashboards are just gimmicks.
VW has always been notoriously bad at making software. They hired and eventually bought a Chinese company to handle the software of the ID line of cars, but they still suck at doing software.
If you want to feel better about your VW ID car, then drive a Stellantis EV for a while. Trust me, that is really bad.
We all know VW can build fantastic cars and are the kings for automechanics, but they need to put all their money in software development. Maybe they should start doing it themselves - It will be pricey to start up - yes, but they will also be able to control every aspect of the software development!!!
Well VW does build their software inhouse: CARIAD. But they failed miserably. SW 4.x and younger is incompatible with 1st gen MEB cars due to massive HW changes. But even with the newer branches 4.x and 5.x they seem to have issues even though they have MEB development alongside software development...
That was the problem, they switched from external suppliers to in-house, built a 1500 person dev department, and failed completely because they had no experience managing a complex software project.
@@SimonRGates Hopefully, Rivian can solve the VW software problems, but I suspect that we will not benefit from the Rivian deal with the current ID.s we bougth. I own a 2024 ID.4 pro S AWD and do have some software issues from time to time (especially infotainment system rebooting and automatic wiper to stop working). VW is rolling out software updates for older ID.4 as part of a recall in North America to fix failing driver displays, but I don't get an update on my car. Really sad.
Verabredungen sind wie ein Twister-Spiel: Manchmal landet man in unangenehmen Positionen, aber es geht nur um den Spaß🧡