Postal Baked Goods 101 : Packaging, Legalities, Etsy vs Wix Website

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  • Опубліковано 7 вер 2024

КОМЕНТАРІ • 164

  • @cornesdegazelleaberdeen2134
    @cornesdegazelleaberdeen2134 3 роки тому +4

    My question is: Are there any requirements that need to be satisfied before selling in local open markets? Legalities? Do they afford traders with tables, etc. ? Do we have to pay anything?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +4

      Good question - With markets you usually have to pay for the plot (sometimes includes a table and marquee) the price typically depends on the status of the event if its big or small. The same restrictions apply in regards to being registered and insured, you have to be insured up to £5 million for markets and £1-2 million for normal running of the business.
      I did a series on markets as I recently did one in December I would recommend watching the 'selling at a market' video for more information :)
      Hope this is helpful

    • @cornesdegazelleaberdeen2134
      @cornesdegazelleaberdeen2134 3 роки тому +1

      @@Sweetthingsbyamy Thanks Amy😊 for the information and quick reply! I will definitely watch the video!! Cheers!!

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      @@cornesdegazelleaberdeen2134 No worries my pleasure :)

    • @remingtontanner5004
      @remingtontanner5004 3 роки тому

      Pro tip : you can watch series at flixzone. Been using them for watching lots of of movies during the lockdown.

    • @bodietitan557
      @bodietitan557 3 роки тому

      @Remington Tanner Yup, I've been watching on Flixzone for since november myself :D

  • @spiceince
    @spiceince 3 роки тому +9

    Just started my cookie business and you are a life saver 🙌🏽 soooo lucky to have found your channel , massive think you!

  • @stephaniekwilkinson
    @stephaniekwilkinson 3 роки тому +12

    Thank you for this video!
    So selfless and kind of you to help others with their own business. You came up with a lot of things that I hadn’t considered. Wishing you all the best with your business! X

  • @user-zo9pi3gj1x
    @user-zo9pi3gj1x 3 місяці тому +1

    This is very informative video. Thank you so much for posting.

  • @itskits7104
    @itskits7104 3 роки тому +4

    Maybe you could do a video on how you decided on your brownie recipe, your recipe testing process and the main things you were looking for in the 'perfect recipe'?
    ps. your dark hair looks lovely!

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +3

      That’s a good idea, maybe a how to pick the perfect recipes and tips for affordable recipe testing? Thanks I love the dark hair too

    • @itskits7104
      @itskits7104 3 роки тому +1

      @@Sweetthingsbyamy yesss!

  • @durrezbakes
    @durrezbakes 2 роки тому +1

    Wow this was really helpful. Thank you Amy, you have taken the time out of your schedule to sit down and talk through everything with us. Obviously there's the prep and editing to do too so hats off too you for your hard work. It's so nice when someone shares their experience and advice. I appreciate you so much!!

  • @herpennypotential40
    @herpennypotential40 3 роки тому +2

    Your videos are SO helpful - i am hopin to launch a food business soon and wanted to find out about the kitchen food inspection but iv now just binge watched all of your food tips videos! Thanks so much!

  • @cornesdegazelleaberdeen2134
    @cornesdegazelleaberdeen2134 3 роки тому +5

    Hi Amy!! Thanks loads for all the videos and heaps of helpful and to the point information you flooded us with! It's so generous to share your experience!! Million thanks

  • @negin5021
    @negin5021 3 роки тому +2

    Hi Amy, thank you sooo much for your videos. Yes please make video on how to print your labels and things.. also how you manage your money with tax and everything xx

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Hey! Sure I will make a video on my labels, stickers & care guides etc 👍🏼 yes that’s a good idea too, planning to do some tax videos march time as I will be doing all my accounts x

  • @cindy1274
    @cindy1274 Рік тому +1

    When I get boxs from Amazon I save the bubble pks to use and buy a party box. The mistake I made was sent priority mail which took too long

  • @GraceGarciamusic
    @GraceGarciamusic 3 роки тому +1

    This was the most useful content I have found all day. Thank you SO Much!!x

  • @missfiza97
    @missfiza97 3 роки тому +2

    So glad I came across your channel! This is the video I've been looking for! Some actual great advice on what is required etc. Brilliant video. I've subscribed ❣️

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Glad it was helpful! Thank you for subscribing :)

  • @Emmalou86xx
    @Emmalou86xx 3 роки тому +2

    Hi, would love for you to do a video on how to make basic stickers/labels. I would rather make by own but don’t know where to start 🤦🏼‍♀️

  • @aneeldeepkaur1115
    @aneeldeepkaur1115 5 місяців тому +1

    Thank you xx This is so helpful as I am just starting my business, could you recommend a good company to print these stickers please

  • @iiam_kaizen
    @iiam_kaizen 3 роки тому +1

    I’m having a problem finding the trays on eBay. I love this video❤️

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Hi, they’re linked in the description I just tried the item number and it works 👍🏼

  • @melllynda7122
    @melllynda7122 3 роки тому +1

    Such an amazing videos you do.I’m going to start slowly my business as well.my question is,what delivery companies you recommend?sorry if you already post it,I just find you last night and I didn’t manage to see all your amazing videos yet🙈

  • @lorenagrojsman7449
    @lorenagrojsman7449 3 роки тому +1

    Thanks You for this information, i want to Open a brownie shop in Argentina and this information helps a lot.

  • @theveganlifestyle1827
    @theveganlifestyle1827 2 роки тому +2

    This video is so amazing and helpful. As someone who has just decided to start a new baking business this is exactly the type of information I was after. Just wondering, you mentioned needing to register in the legalities section, who exactly do you need to register with?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      With your council, I have a video on it in the paperwork playlist on my channel. You register via the gov.uk website (also included in my most recent vid)

    • @brandonfrysinger8747
      @brandonfrysinger8747 2 роки тому

      @@Sweetthingsbyamy ipiii

  • @CC-fo8hx
    @CC-fo8hx 3 роки тому +1

    You're amazing, thank you for giving us so much information!

  • @chancewadey
    @chancewadey 3 роки тому +1

    another great informative video keep up the amazing work your doing

  • @NewtC1998
    @NewtC1998 3 роки тому +3

    I've always wanted my own guillotine! Now I have an excuse 😄👍 Thank you for the detailed advice. Xx

  • @mollychambers676
    @mollychambers676 Рік тому +1

    Hi Amy. Thank you so much for all your videos. They are so informative and a massive help to new businesses. I was wondering how you determine best before dates for your bakes. Do you do a trial run and test the quality over a number of days?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  Рік тому

      Yes trial run to see how long they last in the fridge and whether dates effect taste etc

  • @Owa24
    @Owa24 Рік тому +1

    What if you posting things like chocolates what way would you post them so they don’t melt are damaged also I’d really appreciate a video on this

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  Рік тому

      I post all baked goods tracked 24 so they arrive next day, avoid posting dates around heatwaves. Make sure you wrap items well either in cellophane bags or we’ll sealed boxes for freshness 👍🏼

  • @rebeccaanderson9803
    @rebeccaanderson9803 3 роки тому

    Thank you so much for this video! Really informative and can’t wait to get started!

  • @emmanuelakouridou
    @emmanuelakouridou 2 роки тому +1

    Thank you so much for these videos Amy !🤗

  • @itskits7104
    @itskits7104 3 роки тому

    Thank you Amy, this video is great! I love that you share all this info, it's very helpful!xxx

  • @bethanysavory
    @bethanysavory 3 роки тому +1

    Love your videos, so helpful and informative 😁

  • @vickicouper1569
    @vickicouper1569 Рік тому +2

    Is it classed as pre-packed goods if the customer chooses their own brownie flavours I was lead to believe not if I (the business) chose then yes but if they chose then no

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  Рік тому +1

      If you choose the flavour and bake it, its pre packed / baked before sale. If they choose thats technically selling before baking :)

  • @Maggiemakesbakes
    @Maggiemakesbakes 8 місяців тому +1

    Great video! Thank you so much 😊

  • @user-do2on7ce1q
    @user-do2on7ce1q 3 роки тому +2

    Haii I’m here sorry I’m late but I love you keep going

  • @21adrimarie
    @21adrimarie Рік тому +1

    Thank you so much for all your information. I highly appreciate all that you’ve shared and taken the time to talk about. How do you feel about sending baked cookies? Is it worth it? Is there a way to send them without getting broken/crushed in the delivery process? Thank you kindly,

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  Рік тому

      I send baked cookies brownies etc and have no issues, the less space in the box the better. Make sure they’re wrapped up and packed tight to avoid moving around and getting damaged. X

  • @irenemashingaidze-siringwa2541

    Thank you for sharing this information Amy. ❤

  • @gh256
    @gh256 2 роки тому +1

    Natasha’s law seems so unclear and I couldn’t find a sold answer anywhere to the following. I note that you have toppings on your brownies such as Jammie Doddgers etc and you list the name of those goods. I am unsure as to if you should also list the full ingredients list of the topping in you own ingredients list. If you have 3 or 4 toppings including what chocolate you melted that’s a long list! I cannot seem to find any official information on this, did you find any that helped you decide what to do? Great videos by the way, thanks, Glenn.

    • @LilysVocals
      @LilysVocals 2 роки тому +1

      You have to list everything in the product now with the new law, you can’t get away with just putting jammy dodgers

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      Please watch my video on natashas law, as the rules are slightly different depending on whether you prepack your goods eg baked before or after you sell them. Mine after basked to order after the sale so the rules are different :)

  • @KL-ib2ul
    @KL-ib2ul 4 дні тому

    Thank you ❤❤❤❤so useful

  • @sherriefish7423
    @sherriefish7423 2 роки тому +1

    Hi Amy , thank you for your vdo. Would you mind to give the size of cellophane bag and blue seal bag please as the link (number) doesn’t seem to work . Thank you xx

  • @leapatisserie8907
    @leapatisserie8907 2 роки тому +1

    Thanks for sharing! How company do you use to poste your product and how much do you pay?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      I use royal mail in the uk it varies in price depending on days taken etc

  • @emilywalton9570
    @emilywalton9570 3 роки тому

    Love this video!! So helpful. May I ask where you made your allergen/Ingredients stickers? X

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Thanks, I made them on word, heres the link to my video xx ua-cam.com/video/6j_Eku9c7bw/v-deo.html

  • @1991Amara
    @1991Amara 2 роки тому +1

    Hi Amy, just stumbled across your channel. Have you ever sent out cakes/ cupcakes via a delivery company? If so do you have any tips on what the best way is to send those via delivery companies without it getting ruined? Thank you so much xx

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      Never post cakes/cupcakes as I worry they will be damaged, sorry can’t be more help!x

  • @manarali6680
    @manarali6680 2 роки тому +1

    Thanks,that was helpful but how do u keep brownies warm until it's delivered,shouldn't we use some kind of thermal bag or something?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      I want to keep them cool so I don't use any extra packaging and refrigerate before packaging. :)

  • @Ali_lamb
    @Ali_lamb 3 роки тому +1

    Absolutely loved this

  • @luloo84
    @luloo84 3 роки тому +1

    Loved this thank you !

  • @rachelstruth1889
    @rachelstruth1889 2 роки тому +1

    Hey thanks for the info. Do you ever have to use gel packs. If so do you put them inside the mailer box ?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      No need, this is only needed for items that legally have to be refrigerated e.g. cheesecakes. Brownies can be kept at room temp

  • @morzao55
    @morzao55 3 роки тому +2

    Hi Amy, thanks a lot for this video, very helpful. Im soon to launch my "treat box" business and i was wandering in terms of ingredits listing is it required to list ingredients of each individual content in the product, ie: ingredient on the chocolate, decotation baked good?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Hey, for postals you have to list the ingredients used eg. eggs, flour then the chocolates eg. Milkybar chocolate. As far as I’m aware you list the chocolate by name but not it’s ingredients, you just need to put the allergens of the ingredients and the things like chocolate.
      For in person orders (not postal) you just have an allergen sticker with the 14 allergens and tick which it contains :)

    • @morzao55
      @morzao55 3 роки тому +1

      @@Sweetthingsbyamy thank you!! All the best with your business! Subscribing now!!

  • @Mylady21
    @Mylady21 Рік тому +1

    This video helped me so much

  • @nicolesmith8136
    @nicolesmith8136 3 роки тому +3

    Do you need a perishable goods sticker when mailing

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Yes, I add a little circle sticker on my printed postage label saying perishable

  • @dhimosthenis
    @dhimosthenis 3 роки тому +1

    Thank you for your video!!! May i ask you with what postal service are you sending your product and if you have to do any deal to reduce the cost of the shipping?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Thanks for watching! I use TRACKED 48 to arrive within 2 days and i charge full price for the weight, e.g if i can fit in 4 trays for a small parcel i will only charge one delivery fee as it wont cost me more than that.

  • @Jehnniel
    @Jehnniel 3 роки тому

    Thank you for this info! Keep safe

  • @halimabegum8497
    @halimabegum8497 3 роки тому +1

    Are you able to give the size of the cellophane bag you used? The link brings up a different item. Many thanks x

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Here’s the link they’re 7.9 inches by 11.8 x
      www.amazon.co.uk/Plastic-Packing-Adhesive-Cellophane-Clothing/dp/B07CR7NJKP/ref=sxts_sxwds-bia-wc-rsf1_0?cv_ct_cx=cellophane+bags&dchild=1&keywords=cellophane+bags&pd_rd_i=B07CR7NJKP&pd_rd_r=8790105b-6b32-4b89-8b35-6fadb33a6995&pd_rd_w=cbYPe&pd_rd_wg=qEhZG&pf_rd_p=d376e067-c66f-46f0-9523-81ccf03f97b9&pf_rd_r=VA5X882YM3T453WQQ1NN&psc=1&qid=1614390162&sprefix=cellaphane+&sr=1-1-1c831306-beaa-434c-8db9-0c15245afe75

    • @halimabegum8497
      @halimabegum8497 3 роки тому +1

      Thank you so much

  • @misskimzumbadance
    @misskimzumbadance 3 роки тому +1

    Great video. My question is what sizes are your boxes please?

  • @2armylife
    @2armylife Рік тому

    Is there anything you put on the bag that says fragile? I’m worried about sending online as they may get damaged and I’d get bad reviews for that 😅 or how do you package them to ensure they arrive as they were packaged?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  Рік тому

      Yes fragile stickers on the outside with a label saying food

  • @hadeeryounes9400
    @hadeeryounes9400 3 роки тому +1

    Thanks for this great video, if you please is this bubble wrap roll large or small bubbles?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Hi it's small bubbles to allow you to fold it easily. :)

    • @hadeeryounes9400
      @hadeeryounes9400 3 роки тому

      @@Sweetthingsbyamy thanks alot for your reply

  • @catiamartins6975
    @catiamartins6975 3 роки тому +1

    Hi Amy,
    I love your videos.
    How did you create your own website ?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Thanks I actually did a video on it (wix website) as it’s a process but not too hard to create you own 👍🏼

  • @robbieking4070
    @robbieking4070 3 роки тому +1

    I’m trying to start my own baking business, and that part you said about cakes being delayed in post before reaching the customer is something that didn’t occur to me. How would I process a case like that if it were to occur exactly, please? I’ve tried googling it, but can’t seem to find a process.

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      You would report it to the delivery company eg. in the UK royal mail is most used. You provide proof of posting or tracking then they rule whether its their fault and provide a necessary refund. :)

  • @sunflowersvixen
    @sunflowersvixen 3 роки тому +1

    🌻🌻🌻Happy New Year 🌻🌻🌻

  • @stellabeauty01
    @stellabeauty01 2 роки тому +1

    How do you do ingredients because do you have to list the ingredients for like a Jamie dodger too?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      I did a video called natashas law which explains this :)

  • @saairabibi8977
    @saairabibi8977 2 роки тому +1

    Do you have to have a food hygiene inspection??

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      Yes, its to check your kitchen and paperwork is all in order :)

  • @saairabibi8977
    @saairabibi8977 3 роки тому +1

    Why is it you don't cut the brownies and put them in the postal box?? Instead of keeping them in tge tray?? Any advantages??

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Good question. Uncut brownies last longer than cut as the air isn’t able to dry out the sides of the slice as it’s in the tray. That’s why I bake and post in the tray that way you are cutting out extra tasks. 😁

  • @sophiechaffin2946
    @sophiechaffin2946 2 роки тому +1

    Thank you for this video

  • @flamamamaa2182
    @flamamamaa2182 3 роки тому +1

    Would you recommend the boxes for a sweet business? I'm looking at changing my packaging to something more environmentally friendly :)

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Yes, definitely if they are the right size for you :)

  • @LillyAnneEspinosa
    @LillyAnneEspinosa 2 роки тому +1

    Hi! Questyion, How do you ship if someone asks to ship like 100 across al US? What carrier/ shipping method do you use? Thanks!

  • @user-tq3ct4wn2m
    @user-tq3ct4wn2m 3 роки тому +1

    Hi Amy , I hope you are okay. May I know how you make sure the food is still fresh and still in one piece when they arrive at the customer's house? A lot of times, the food I order will arrive in a right mess. If your orders arrive Damaged, would you offer the refund refund or discount on their next purchase? Thanks.

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Hi, I leave mine in the trays which avoids them breaking, then in cellophane for freshness and bubble wrap to protect. I have never had any issues but it depends when they were baked, if refrigerated and the way they're packed. I use tight boxes so the items can't move around.
      I would be reluctant to issue a refund as its not necessarily our fault it could be the postman throwing it around. If the product was opened on dented i would claim with the postal company for refund to customer. At most a discount, but like I say I always package well to avoid this. Thanks

  • @olabunmiamao5323
    @olabunmiamao5323 3 роки тому +1

    Thanks for this 😊

  • @ejcakelady
    @ejcakelady 3 роки тому

    Thanks for sharing!

  • @boriquitaLOVE5
    @boriquitaLOVE5 3 роки тому +1

    Do you use anything to keep the food fresh. As in ice packs?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Nope, I don’t use any they’re sealed in cellophane to keep fresh. And due to the weather they stay cool when in the post system 👍🏼

  • @hanzlahnisar1373
    @hanzlahnisar1373 5 місяців тому +1

    Who do you use to deliver?

  • @meldefelice5841
    @meldefelice5841 3 роки тому

    Hi! I’ve just come across your channel as I’m a baker and looking to send some postal treats. What size are your boxes? I’ve been really struggling to find some that fit through a letterbox! Xx

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Hey! Mine are linked in the description, they don’t fit through the letterbox but I don’t want them to as lots of my brownies are gifts and as a dog owner myself any pets would rip through them if the recipient wasn’t home 😅 xx

    • @meldefelice5841
      @meldefelice5841 3 роки тому

      @@Sweetthingsbyamy that makes a lot of sense! Thank you x

  • @yazyazmine
    @yazyazmine 2 роки тому

    Hi wanted to ask where did you purchase those thank for ordering pad? The ones that were 20 for £6? Really amazing that you can add your ig on it

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  2 роки тому

      Think those were the ones created by myself, can you confirm what they are for me so i can check :)

  • @ellymetcalf5044
    @ellymetcalf5044 3 роки тому

    Hi Amy!
    Could you just have allergies/ingredients on your website, or does it have to be in the box?
    Thank you 😊 xx

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      Hey! I depends on the area I would ask your EHO, i am changing to online lists then just allergens in the box as mine aren't classed as prepacked (they are sold before they are packaged). I like to have at least the allergens in the box as some people order them as gifts and you don't know if the recipient is sharing them with anyone :)

  • @ejcakelady
    @ejcakelady 3 роки тому +1

    Thanks!

  • @almass91
    @almass91 3 роки тому

    Some one with allergies should ensure they are ordering according to their dietary requirements,

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому

      That’s correct, however that doesn’t change the fact that if they had a bad reaction you could be sued so you have to have detailed information on your website or packaging.
      Not to mention the people that buy as gifts and say “they’re allergic to Nuts but it should be fine to order something with nuts” 😅 I don’t sell any products with may contain to a person with that allergy.
      Some friends or family don’t realise the severity that’s why you have to assume people won’t know that the item may contain these allergies 🙂

  • @emilywalton9570
    @emilywalton9570 3 роки тому

    Where did you get your Thankyou papers from? To be able to copy them? X

  • @sophielawrence-lacam6190
    @sophielawrence-lacam6190 3 роки тому

    Hi, I can’t see the link in the description for your postal boxes x

  • @bryonyg5300
    @bryonyg5300 3 роки тому +1

    Hi Amy, with regard to mixed boxes where the ingredients will vary per item how do you do your ingredients and allergens labels? Many thanks, Bryony

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +1

      Hi I would list them the same you may just need to print them off as and when so you can customise them. My main components of the recipe stay the same e.g. flour then I have a section for toppings where I write any extras e.g. Nutella spread

  • @missy2782
    @missy2782 3 роки тому

    What size is your box please as that’s exactly the size I need

  • @hollyevansss
    @hollyevansss 3 роки тому +1

    Do you bake into the foil trays?

  • @jenniferrivera8627
    @jenniferrivera8627 3 роки тому

    what size is the foil cake pan?

  • @jadeholden1537
    @jadeholden1537 Рік тому

    Who created your website?

  • @tracydove9236
    @tracydove9236 3 роки тому

    Surely you can’t be making a full time wage, with the amount of orders to the amount your spending to run this business ?

    • @Sweetthingsbyamy
      @Sweetthingsbyamy  3 роки тому +2

      Hello, it vastly depends on your idea of a full time wage as it can vary so much.
      I think it is based on your pricing and the amount of orders you have.
      I’m not far off my accountancy wage and I’m fully booked for February as I not only do postals but cakes too.
      Lots of bakers are opening shops which cost the same as other businesses to rent, if your pricing is right for your skill than you can earn well from a baking business. 🙂

    • @tracydove9236
      @tracydove9236 3 роки тому +1

      Sweet Things By Amy thank you for your answer Amy., was just wondering as you do so much and seem to put in a vast amount of hours x. Your videos are so informative and I love them x