IT: IT Support/Helpdesk Interview Questions

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Name 3 different anti-virus programs?
Name 3 different internet browsers?
Name 3 different VPN programs?
What is a .docx file?
What is a .pptx file?
What is a .xlsx file?
What is Malware?
What Ticketing system have you used?
How would you install an add-on in a Internet browser?
How would a user change their password?
Mock interview Phone Call Roleplay - A user calls in saying that their internet browser will not open a specific webpage but can open all other websites. How would you resolve this issue?
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• The Path Of The Tech

[@systech911]

What a great channel. So helpful.

[@valce6441]

Got a couple interviews coming up - so far, your videos have been boosting my confidence a lot. Wish me luck!

[@KevtechITSupport]

Good luck

[@jeremiahp7572]

Nice! Learn something new every time I watch your videos!

[@KevtechITSupport]

Thanks for sharing the questions.

[@jeremiahp7572]

@@KevtechITSupport No problem! After a couple of weeks on the job I will update you on tech support Issues I encounter.

[@KevtechITSupport]

@@jeremiahp7572 sounds good, thanks!

[@systech911]

New coffee cup now. It's getting serious.

[@dmac93065]

Awesome content!!! This is very helpful

[@KevtechITSupport]

Thanks

[@GunsNBooty]

I spoke to this one lady that does hiring for a company she said they are looking mainly for loyal and driven people and if you don’t know all of the tech side they will train you

[@KevtechITSupport]

Yep, companies do train you.

[@alexjeremiahgaming8915]

Hey Kevin i was looking for the live video today i could not find.

[@KevtechITSupport]

The video is still uploading on UA-cam. It takes time to upload on UA-cam.

[@mokhtarbacar7058]

Hi Kevtech ....
How do I fix a corrupted Outlook file?

[@KevtechITSupport]

I have so many videos on this, please watch my other videos.