I Unlocked a Used Metro by T-Mobile Phone for Free (Without a Metro Account)

Поділитися
Вставка
  • Опубліковано 3 січ 2025

КОМЕНТАРІ • 114

  • @phonecomp
    @phonecomp  3 роки тому +3

    Thanks for watching! Please let me know any questions you have or share your experience unlocking used devices!

  • @FPChris
    @FPChris Рік тому +4

    That 180 days thing should be illegal. I’ve heard of complaining to the FCC get around that.

    • @phonecomp
      @phonecomp  Рік тому +1

      Hello Heart, you contacted the FCC to go around the unlocking policy?

  • @FPChris
    @FPChris Рік тому

    My issue is the phone was Metro SEALED brand new. After many calls a human at Metro said the phone was already unlocked but still showing locked because is was never activated. They said any store could finish the process. I’m not believing that yet.

    • @phonecomp
      @phonecomp  Рік тому

      Hello FPChris! Locks are annoying, I don't buy phones from carrier's or locked devices anymore just avoid the headache (unless I make a video about it!). I'd be surprised if they would unlock an unactivated device since their terms say "One hundred eighty (180) days must have passed since the device's activation date" as of 5/19/23. But who knows? Worth a shot I'd say. Please let me know if a store will unlock it, that would be interesting.

  • @amberhuckeba0488
    @amberhuckeba0488 Рік тому +1

    I tried this and they wouldn't unlock my phone and I've checked the phone with IMEI check and it's clean. So I'm stuck

  • @csanders87cs
    @csanders87cs Рік тому

    Hey, which unlock app did you use?

    • @phonecomp
      @phonecomp  Рік тому

      Hello CSanders! It was the preinstalled unlock app from Metro.

  • @zeekisdell4864
    @zeekisdell4864 2 роки тому +1

    Is there any way you could walk me through how to sim unlock a T-Mobile revvl 5 and a Motorola Moto g

    • @phonecomp
      @phonecomp  2 роки тому +1

      Hello Zeek! Are they both eligible to be unlocked from T-Mobile?

  • @AnthonyZuccaro-w6t
    @AnthonyZuccaro-w6t Рік тому

    Hi I've went to my neighborhood Metro and bought a moto stylus 5. And still buying monthly time. It's been about five months since buying the cell. Can we have the phone unlocked with, or without metro getting involved.

    • @phonecomp
      @phonecomp  Рік тому

      Hello! If it's been 180 days since it was activated, and the device is paid off you should be able to unlock by the device unlock app. Otherwise, you'll need to reach out to Metro.

  • @Jeremy-sk9qh
    @Jeremy-sk9qh 4 місяці тому

    the network unlock app is hidden somewhere and i cant find it its not in the hidden apps in settings but it is in the app settings but i cannot open it or find how to put the app on the home screen help

    • @phonecomp
      @phonecomp  4 місяці тому

      Hmmmm. That's strange Jeremy. If you factory reset the phone, that app usually ends up in the app drawer.

    • @Jeremy-sk9qh
      @Jeremy-sk9qh 4 місяці тому

      i did that still not there its also not in the more connection settings

  • @briisback12
    @briisback12 2 роки тому +1

    Have a one plus nord 200 5, owned it since aug 21. Went to unlock it to use with q link, says it can not be unlocked? Been well over time limit?? Help here

    • @phonecomp
      @phonecomp  2 роки тому

      Hello Brian! I would reach out to the carrier that the Nord is locked to. If you're having a hard time with customer service reps over the phone, I would try Twitter. Or if your carrier has a store near you, in-person might be best.

    • @benjmiester
      @benjmiester 2 роки тому +1

      Exactly the same situation here right now. If rather unlock it then return it. Did you have any luck?

    • @phonecomp
      @phonecomp  2 роки тому +1

      @@benjmiester Hello AsleepAtTheKeys! I did eventually get it unlocked! It took a few more days for AT&T's code to work, but it is unlocked now.

    • @benjmiester
      @benjmiester 2 роки тому

      @@phonecomp Great to know thanks. I stopped by Metro with mine they couldn't do anything there but said customer support can. The eBay seller I bought from will need to do it with their info.

    • @phonecomp
      @phonecomp  2 роки тому

      @@benjmiester Good luck! I've had sellers that were willing to help me out, but not many. I recently tried to pay to have a Pixel 6 unlocked from Verizon, and a local shop couldn't do it. Unlocking is such a headache sometimes.

  • @swedeepadhikari951
    @swedeepadhikari951 2 роки тому

    Hey bro I got a question. My mom bought new iPhone 14 pro in us from metro pcs carrier. Now I live in India and she have visited me here . She wants to give it to me. The phone is locked . She had paid full amount while buying. It has esim only feature which metro has already activated with their own esim . Now the problem is I can’t add any new esim until it is unlocked. But the problem is that the metro sim doesn’t work here. So how would I contact the metro pcs from India to know the process. And finally she had bought this phone in October. Do you have any suggestions

    • @phonecomp
      @phonecomp  2 роки тому

      Hello Swedeepadhikari! I'm thinking Metro will refuse to unlock the device until 180 days have passed since it was activated. You can certainly try to reach out to their support through social media (Twitter, Facebook, Instagram), but unfortunately I doubt they will be willing to unlock it early, even though it is paid off.

    • @obaJerome-le9qo
      @obaJerome-le9qo Рік тому

      Hi I had the same issue but mine was the Nokia X100. My mom travelled for a short visit in the US. I called the customer care from Nigeria they actually answered spoke to the guy on the phone & explained the issue. He said he unlocked for me that all I had to do was put. A new sim that didn't still work it was showing me cannot reach server at this time try again. I have complained to there Twitter they raised a ticket for me I'm waiting to hear from them. My thing is can they actually unlock the phone from there servers. Because I saw somewhere that someone day they can't

    • @swedeepadhikari951
      @swedeepadhikari951 Рік тому

      @@obaJerome-le9qo bro my phone is now unlocked . Actually after 180 days also the metro pcc did not do anything then I tried to add new sim but it did not work. I contacted them with their online chat option. Their they explained it to me that I have to reset the network settings then it would work. I tried every solution that they had provided to me but after 200 days or so from the purchase day my phone was unlocked remotely without notifying me . I had just tried to add esim again and this time it worked. Hope yours problem would also be resolved soon..

    • @obaJerome-le9qo
      @obaJerome-le9qo Рік тому

      @@swedeepadhikari951 bro hi thanks for the feedback but my phone was actually unlocked weeks Ago. I had to call the metro customer care on the phone I spoke to the Agent he was actually very nice. I explained the situation & he unlocked it for Me remotely. But that didn't work. I had to factory reset the phone before it accepted my SIM. Thank you bro I actually appreciate I'm Glad it all worked out man. I've even met other people with the same issue I gave them the same advice & it worked out for them too thanks

  • @Tatertot01
    @Tatertot01 Рік тому

    Hmm, Metro will only unlock a phone if 180 days have passed and if it had been 180 days the device unlock app should have worked? Any idea why it didn't work?

    • @phonecomp
      @phonecomp  Рік тому

      Hello Gimmethelolz! Account issues perhaps? There are a few reasons why it might not work. I'd reach out to customer support-that's going to be the quickest way to get some answers. Sorry!

  • @sidhu_.moosewala1
    @sidhu_.moosewala1 2 роки тому

    sir tell me please after 6 months the phone support all other sim without any problem 6 months after phone are unlock ya no???

    • @phonecomp
      @phonecomp  2 роки тому

      Hello Subway! Yes, after 180 days you can either unlock your device through the app or request the unlock from Metro. Just as long as your account is in good standing. As long as the carrier you switch to using similar frequency bands you are good to go (AT&T and T-Mobile plus the smaller carriers that use their networks).

  • @djupright6163
    @djupright6163 2 роки тому +1

    I have tried this with an iPhone. I had metro pcs service and met the unlocking requirements. did the whole unlocking process. It is still locked

    • @phonecomp
      @phonecomp  2 роки тому

      Hello DJ Upright! I'm sorry to hear that. Have you gone through the process with Metro support?

  • @TameekaTucker
    @TameekaTucker Рік тому +1

    I bought a phone from metro and I bought a plan....I don't like they service and left to another company with the phone number. But refuse to unlock the phone I bought telling I have to use they service. They said I have 80 more days to go. I don't want to use they service I very unhappy with they service and now I feel like I'm being forced to use they service or stuck with a phone I can't use that I paid for

    • @phonecomp
      @phonecomp  Рік тому

      Hello Tameeka, unfortunately yes that's the policy. I would suggest trying to pick up a used phone real cheap (ebay or Mercari) and/or sell your Metro locked phone-as long as it's paid off. I'm sorry I don't have better news! You can try an unlocking service, but it might not be worth the money and time (and there's no guarantee it will work).

  • @TheLilTurks
    @TheLilTurks 3 роки тому +4

    Thank you for this im thinking of getting a used 20 ultra with a cracked back (costs like 20 bucks to fix) but it's tmobile locked and I'm at&t 😅

    • @phonecomp
      @phonecomp  3 роки тому +2

      Hello TheLil Turks! The S20 Ultra is great for sure, I really like picking up deals on slightly damaged devices! Have you checked with any phone repair shops to see what the cost is to have it unlocked?

  • @salehobaid9258
    @salehobaid9258 2 роки тому

    Thats so helpful, I actually have a big domain of looked devices as a brogramer outside the USA specially in the middle east (Yemen), do you think the carrier company (any of them) would collaborate to unlock the devices for a price ? I really need help in that.

    • @phonecomp
      @phonecomp  2 роки тому +1

      Hello Saleh! Glad it was helpful. For bulk unlocking, I would suggest reaching out to a third party unlocking company for something like that--my guess is the major carriers will not be willing to work with anyone for bulk unlocks (I could be wrong though).

    • @salehobaid9258
      @salehobaid9258 2 роки тому

      @@phonecomp that's right, but I guess third party companies get their unlocking code from original carrier company

    • @phonecomp
      @phonecomp  2 роки тому

      Hmmm that makes sense. I would start with T-Mobile first.

    • @londonboy3501
      @londonboy3501 2 роки тому

      Lol we all in same shitpool

  • @WaitWhatsMyName
    @WaitWhatsMyName 2 роки тому +5

    This helped me alot, made me realize i should just buy a new phone

    • @phonecomp
      @phonecomp  2 роки тому +1

      Glad it was helpful T J! Hope you have a good new phone search!

    • @Flawsoffme
      @Flawsoffme Рік тому

      😂 😂

  • @misterbowers5995
    @misterbowers5995 4 місяці тому

    So, You DID NOT unlock a phone from metro by t mo. I had issues for about a month with freaking metro. The phone would cut out while talking. I know more about phones than the usual person . I reset went to the store within the 14 days of purchasing. They wouldn't take it back,I paid almost 300.00 and I was pissed I contacted the BBB and FCC.I called metro and a lady reset the network. She said don't use the phone for 2 hours. So, I didn't. That seemed to fix the problem of the voice cutting out. I want to get this phone unlocked,so I can go back to tello. Metro caused me a lot of aggravation. I have boycotted that store. at the mall.

  • @StevenPerez-fl3wk
    @StevenPerez-fl3wk 5 місяців тому

    I tried there asking for account info which i dont have

    • @phonecomp
      @phonecomp  4 місяці тому

      I'm sorry Steven, that is definitely a huge downside of buying used phones--you might be stuck taking it to an unlocker if you have any that are reputable in town. Or sell it as carrier locked.

    • @StevenPerez-fl3wk
      @StevenPerez-fl3wk 4 місяці тому

      @@phonecomp the phone is factory unlocked by imei but locked to Sim locked I don't know if that makes sense

  • @jamesthompson9876
    @jamesthompson9876 2 роки тому +1

    Holy shit. Just go to your provider’s store and get a replacement phone. Why jump through all the hoops and in the end get rapped by the so-called phone unlockers!

    • @phonecomp
      @phonecomp  2 роки тому

      Hello James! It can be a huge headache for sure. I actually just went through this again with a used Pixel 6 I bought from a seller on Mercari. They said the phone was unlocked and it was not, but I kept it anyway since I was able to figure out from the seller (before they stopped responding) the date it was activated-and Verizon customer service verified that the account it was last activated under was in good standing. All I had to do was wait 20 days for the automatic remote unlock from Verizon. Lots of hoops, but for some people it's worth it for a bargain!

    • @FPChris
      @FPChris Рік тому

      $70 phone vs $1300 that’s why

  • @GregLewis-y4p
    @GregLewis-y4p 21 день тому

    Got metro by T-Mobile phone already contacted them they say it should be unlocked but when new sim is installed it keeps asking for unlock code please help me make it work

    • @phonecomp
      @phonecomp  21 день тому

      Sorry Greg, that's frustrating! Do you have the Metro Unlock app on the phone?

    • @GregLewis-y4p
      @GregLewis-y4p 20 днів тому

      @phonecomp no it don't have the app but keeps asking for unlock code when I put new sim in and restart

    • @GregLewis-y4p
      @GregLewis-y4p 20 днів тому

      ???

    • @phonecomp
      @phonecomp  20 днів тому

      Hmmm. I would try to reset the phone to factory settings and see if the unlock app isn't re-installed. Otherwise, I would go to a Metro store.

  • @legochima1013
    @legochima1013 3 роки тому

    Could I use a metro pcs sim card to a new simple mobile iphone? (locked to carrier until 12 months of service) Will that work?

    • @phonecomp
      @phonecomp  3 роки тому

      Hello Chima! I Unfortunately no, I'm pretty sure that will not work. I've heard of T-Mobile sims working in Metro devices, but that's about it. I'm sorry! You could definitely try, especially if the Simple Mobile hasn't been activated yet.

  • @Luluzinha0215
    @Luluzinha0215 11 місяців тому

    Now is need be 360 day activation

  • @casacolonialmariorentrooms1828

    Hy I am from Cuba. I have a Samsung a 52 5 G locked T mobile ,I need unlocked ,do you can help me?

  • @myrondaniels7218
    @myrondaniels7218 Рік тому

    Can you unlock a brand new phone from metro

    • @phonecomp
      @phonecomp  Рік тому

      Hello Myron! No probably not. For a brand new phone to be unlocked you'd have to have a great excuse (military deployment) or a real sympathetic customer service rep. Sorry

  • @Andrea_owo
    @Andrea_owo Рік тому

    Hopefully it works I have an iPhone XR I want to sell and it’s from metro and it’s harder to sell if it isn’t unlocked ! It’s paid off and in good standing

    • @phonecomp
      @phonecomp  Рік тому

      Hello Andrea! Unless you've only just bought it recently, my guess would be that unlocking that device through Metro should not be difficult.

  • @GTT8510
    @GTT8510 6 місяців тому

    I always wonder when they gave me the phone for free that these companies think they have the right to lock these phones at all. These companies need to stop holding peoples property hostage, especially from the original buyer.

  • @kristinekoski7345
    @kristinekoski7345 2 роки тому +1

    Wow! You are totally awesome!!! And I got a whole grip of useful information just listening to your video!
    So with that being said ,,
    I'm gonna offer you a bit of my own advice ,,
    Dude! KEEP MAKING VIDEOS !
    YOUR GOOD,,,. ! TOO DAMN GOOD!
    aaand,,
    You r a great speaker, with a great voice, with great advice and info!
    SO! KEEP IT UP!

    • @phonecomp
      @phonecomp  2 роки тому

      You are too kind Kristine! I'm so glad the video was helpful. I've been meaning to put out another unlocking video, but just have not had the time. I am absolutely still publishing on the channel though, and I don't plan on quitting anytime soon! Thank you for the encouragement!

  • @MonkeyMonkey115
    @MonkeyMonkey115 2 роки тому

    So I have a NOKIA x100 And i forgot the pass and i tried so much passwords Please helppp

    • @phonecomp
      @phonecomp  2 роки тому

      Hello Be Unique! Unfortunately, I'm not sure how to unlock a phone with that issue. I would suggest reaching out to Nokia or the carrier you bought it from, if you bought it from a carrier.

  • @jupyterlove1264
    @jupyterlove1264 3 роки тому

    So I have a moto and I have a at&t sim??? I can use wifi but it says my sim is locked.

    • @phonecomp
      @phonecomp  3 роки тому

      Hello Jupyter! Do you know what carrier your Moto is locked to?

  • @emissaryrocks
    @emissaryrocks 2 роки тому

    I need my LG Arista 2 Metro/T-Mobile phone unlocked want the IMEI #?

    • @phonecomp
      @phonecomp  2 роки тому +1

      Hello Emissary! I'm not an unlocking service, but if you've already tried to unlock the phone for free through your carrier--and could not, I would suggest trying a local phone repair shop if you have any close by. Many repair shops also unlock phones.

    • @emissaryrocks
      @emissaryrocks 2 роки тому

      @@phonecompdo you know a cheap on line one?

    • @phonecomp
      @phonecomp  2 роки тому

      @@emissaryrocks I haven't tried any personally, but I've looked at Doctor Sim and Unlock River previously and they seem to be legitimate. Sorry I do t have better information than that! Don't forget that you could possibly buy a used phone on Mercari or eBay for the price of the unlock.

    • @emissaryrocks
      @emissaryrocks 2 роки тому

      I paid a company 80$ and it's STILL locked...go figure

    • @phonecomp
      @phonecomp  2 роки тому

      @@emissaryrocks oh no! Sorry Emissary, that's rough. Did they guarantee a refund if they were unable to unlock? If you don't mind sharing, what site did you use (maybe we can save someone else from losing $80)?

  • @MelindaBelcher-xy9yz
    @MelindaBelcher-xy9yz Рік тому

    Wow okay will try. Instead of staying on phone in different time zones.

    • @phonecomp
      @phonecomp  Рік тому

      Hello Melinda! A chat or message option has usually gotten me better results than a phone call--with Metro, Verizon, Mint Mobile, etc. I hope you get your phone unlocked!

  • @vufirst
    @vufirst 2 роки тому

    Thanks for the video. I have a paid off iPhone and it was actived in 4/2022. I Should be able to unlock it in October :-). From the language written in their policy, I should be able to, but if not I'll try your method:-)

    • @phonecomp
      @phonecomp  2 роки тому

      Glad you liked it Vu! Hopefully you'll be good to go in October, but yes please do--My experience with Metro customer service was great.

  • @kanebrake3766
    @kanebrake3766 3 роки тому

    "Hey Kane! Thank you for reaching out to Metro By T-Mobile! We'd love to unlock your device! Sadly our system automatically unlocks devices after 180 days of service. Please let us know if you have any other questions. -Teddie"
    Guess it depends on who answers. Teddie won't help.

    • @phonecomp
      @phonecomp  3 роки тому +1

      Hello Kane! Sorry, for some reason your other comments keep disappearing for me. Unfortunately, yes, the carriers are pretty firm on their unlocking policies. Trying a store could work, since (you are totally right) it often depends on who you talk to. Yes, reselling might be the best bet sadly. Or you could try an online unlocking service?

    • @kanebrake3766
      @kanebrake3766 3 роки тому

      @@phonecomp
      Ok. I may try the unlock service. Good video. Thank you.

    • @phonecomp
      @phonecomp  3 роки тому +1

      @@kanebrake3766 Thanks! You could also try any phone repair shops near you, there are two that I call for unlocking quotes and they're comparable to the more reputable online services.

  • @raymondedmonds-ob8wl
    @raymondedmonds-ob8wl Рік тому

    My TMobile revvile 4+ broke I bought an unlocked one t mobile revvile 4+ hopefully it will be able to accept my sim card hopefully it will be unlocked I bought in off of eBay a lot Cheaper than what when I bought it from the store metro PCs

    • @phonecomp
      @phonecomp  Рік тому +1

      Hello Raymond! I'd be surprised if it gave you trouble. Since the REVVL series is T-Mobile's own line (rebranded TCL phones) they should be just fine on T-Mobile or Metro.

  • @COLUMBO-2-RAMBO
    @COLUMBO-2-RAMBO 11 місяців тому

    Man all that's to much problems

  • @ak101farhan
    @ak101farhan 2 роки тому

    Thanks mate. Good information.

    • @phonecomp
      @phonecomp  2 роки тому

      I'm glad it was helpful Ak!

  • @buddycrockett5413
    @buddycrockett5413 Рік тому

    I can show you how to do it for free via Linux terminal

  • @ImChrisDuke
    @ImChrisDuke 3 роки тому

    nice vid

    • @phonecomp
      @phonecomp  3 роки тому

      Thank you Chris! Hope it was helpful.

  • @katocnotes
    @katocnotes Рік тому

    nice video

  • @dericomixx8825
    @dericomixx8825 3 роки тому +1

    I same problem ⚠️ here

    • @phonecomp
      @phonecomp  3 роки тому

      Uh oh! Have you been able to get it unlocked from T-Mobile?

  • @davidleethompsoniii8263
    @davidleethompsoniii8263 3 роки тому

    Metro specializing...
    In not helping
    U
    Nor saving u $...
    Like 3 or 4 $ to pay cash?
    Sur charge.
    Metro frachanise motto
    We will always think of a way to over charge Up

    • @phonecomp
      @phonecomp  3 роки тому

      Hello David! Sorry to hear you've had a rough time with Metro. I've never been a Metro customer, but I have had great and terrible experiences with carriers--sometimes you get bad customer service reps or salespeople, other times they can be exceptional. I've also noticed a difference between franchise and corporate stores. I'm currently with Mint for my main wireless account and I'm very happy. Who are you with now, if you don't mind sharing?

  • @timothycaplinger6278
    @timothycaplinger6278 2 роки тому

    Hey I just bought a Samsung galaxy A12. The carrier was metro by T-Mobile. I currently have a account with Assurance Wireless which uses the T-Mobile network. I put my Assurance Sim card in the Samsung I just bought and it said network locked. I hit the permanent unlock request button on the metro unlock app and it denied with a #37 code. Do I just do what u did and get ahold of metro custo.er service so.e how and explain my situation and hopefully they unlock it for me?

    • @phonecomp
      @phonecomp  2 роки тому

      Hello Timothy! Yep-that's exactly what I would do. If the first rep you speak with on the phone or on Twitter (wherever) can't help, I would try again using a different method and see if another rep can help. Hopefully the previous owner had a Metro account in good standing and the device is paid off! Good luck Timothy!

  • @hafizrehman1992
    @hafizrehman1992 Рік тому

    I contacted metro by t mobile
    They are asking me to provide with phone number and account associated with the device

    • @phonecomp
      @phonecomp  Рік тому +1

      Unfortunately, that is what most carrier customer service reps say now. They don't want to unlock a phone if it was stolen. You can try reaching out through social media or an email where you can attach your receipt for the phone.

    • @hafizrehman1992
      @hafizrehman1992 Рік тому

      I reached out to them through same Twitter channel as in your video
      But they refused
      I bought it on ebay
      I have proof of purchase

    • @phonecomp
      @phonecomp  Рік тому +1

      @@hafizrehman1992 I see, I would say next step is to give support a call. If they still can't help, I would try to return the device.

    • @hafizrehman1992
      @hafizrehman1992 Рік тому

      ​@@phonecompthanks a lot for your time
      Btw reaching out to FCC and raising a complaint would be helpful ?

    • @phonecomp
      @phonecomp  Рік тому +1

      @@hafizrehman1992 You certainly can! I'm sorry I can't help more. Carriers should be more receptive to an unlocking policy based on meeting a specific date, regardless of whoever is using the phone.

  • @mmhamzabilal7536
    @mmhamzabilal7536 2 роки тому +1

    Hey you are genious i contacted them Through twitter and yeah they did same in 24 hours they sorted out